The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Solihull region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 32 21
Rank change year-on-year
-8 -11
Permanent jobs requiring a Support Analyst 9 14 29
As % of all permanent IT jobs located in Solihull 3.11% 4.96% 10.82%
As % of the Job Titles category 3.26% 5.19% 11.03%
Number of salaries quoted 8 14 24
Average salary £26,500 £29,750 £23,500
Average salary % change year-on-year
-10.92% +26.59%
90% offered a salary of more than £22,350 £19,000 £20,800
10% offered a salary of more than £30,400 £35,500 £35,300
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
276 270 263
As % of all permanent IT jobs located in Solihull 95.50% 95.74% 98.13%
Number of salaries quoted 208 213 185
Average salary £40,000 £35,500 £33,500
Average salary % change year-on-year
+12.67% +5.97%
90% offered a salary of more than £29,265 £25,000 £23,500
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 23 July 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (55.56%) MS Office
1 15 (55.56%) MS Excel
2 14 (51.85%) Windows
3 12 (44.44%) Finance
4 11 (40.74%) Microsoft
5 9 (33.33%) Windows Server 2008
6 8 (29.63%) Active Directory
6 8 (29.63%) Windows Server 2003
7 6 (22.22%) Windows XP
7 6 (22.22%) MS Exchange
8 5 (18.52%) SQL
9 4 (14.81%) UNIX
9 4 (14.81%) LAN
9 4 (14.81%) Linux
9 4 (14.81%) Exchange Server 2007
9 4 (14.81%) Degree
10 3 (11.11%) Banking
10 3 (11.11%) Retail
10 3 (11.11%) Exchange Server 2003
10 3 (11.11%) Salesforce.com
10 3 (11.11%) Shell Script
10 3 (11.11%) Backup Exec
10 3 (11.11%) TCP/IP
10 3 (11.11%) VPN
10 3 (11.11%) SAN
10 3 (11.11%) Veritas
10 3 (11.11%) ITIL
11 2 (7.41%) Solaris
11 2 (7.41%) CSS
11 2 (7.41%) SQL Server

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 23 July 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (22.22%) MS Exchange
2 4 (14.81%) Exchange Server 2007
3 3 (11.11%) Exchange Server 2003
4 1 (3.70%) IIS
4 1 (3.70%) Blackberry Enterprise Server
4 1 (3.70%) Lync
4 1 (3.70%) Exchange Server 2010
Applications
1 15 (55.56%) MS Office
1 15 (55.56%) MS Excel
2 1 (3.70%) AutoCAD
Business Applications
1 1 (3.70%) Maximo
Communications & Networking
1 4 (14.81%) LAN
2 3 (11.11%) TCP/IP
2 3 (11.11%) VPN
2 3 (11.11%) SAN
3 2 (7.41%) WAN
4 1 (3.70%) DHCP
4 1 (3.70%) DNS
4 1 (3.70%) Firewall
4 1 (3.70%) Structured Cabling
Database & Business Intelligence
1 2 (7.41%) SQL Server
1 2 (7.41%) RDBMS
1 2 (7.41%) Relational Database
2 1 (3.70%) SQL Server Integration Services
General
1 12 (44.44%) Finance
2 3 (11.11%) Banking
2 3 (11.11%) Retail
3 2 (7.41%) Retail Banking
4 1 (3.70%) Back Office
4 1 (3.70%) Billing
Libraries, Frameworks & Software Standards
1 2 (7.41%) HTML
1 2 (7.41%) CSS
2 1 (3.70%) Web Services
2 1 (3.70%) XML
2 1 (3.70%) .NET
Miscellaneous
1 2 (7.41%) Blackberry
1 2 (7.41%) Mathematics
2 1 (3.70%) Podcast
2 1 (3.70%) iPhone
2 1 (3.70%) Smart Meter
2 1 (3.70%) iPad
Operating Systems
1 14 (51.85%) Windows
2 9 (33.33%) Windows Server 2008
3 8 (29.63%) Windows Server 2003
4 6 (22.22%) Windows XP
5 4 (14.81%) UNIX
5 4 (14.81%) Linux
6 2 (7.41%) Solaris
7 1 (3.70%) Windows 7
7 1 (3.70%) Apple iOS
Processes & Methodologies
1 3 (11.11%) ITIL
2 2 (7.41%) CRM
3 1 (3.70%) ERP
3 1 (3.70%) Project Management
3 1 (3.70%) Service Delivery
3 1 (3.70%) Business Analysis
3 1 (3.70%) Problem Management
3 1 (3.70%) Change Control
Programming Languages
1 5 (18.52%) SQL
2 3 (11.11%) Shell Script
3 2 (7.41%) C
3 2 (7.41%) C++
3 2 (7.41%) Java
3 2 (7.41%) Perl
3 2 (7.41%) PHP
4 1 (3.70%) PowerShell
Qualifications
1 4 (14.81%) Degree
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 8 (29.63%) Active Directory
2 2 (7.41%) VMware Infrastructure
2 2 (7.41%) Hyper-V
3 1 (3.70%) vSphere
Systems Management
1 3 (11.11%) Backup Exec
2 2 (7.41%) SCCM
3 1 (3.70%) Norton AntiVirus
Vendors
1 11 (40.74%) Microsoft
2 3 (11.11%) Salesforce.com
2 3 (11.11%) Veritas
3 2 (7.41%) Sage
3 2 (7.41%) Symantec
3 2 (7.41%) McAfee
3 2 (7.41%) VMware
3 2 (7.41%) Sybase
3 2 (7.41%) Progress
4 1 (3.70%) NetApp
4 1 (3.70%) Capita
4 1 (3.70%) JD Edwards