The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 42 34 14
Rank change year-on-year
-8 -20
Permanent jobs requiring a Support Analyst 8 12 33
As % of all permanent IT jobs located in Solihull 2.91% 3.95% 13.31%
As % of the Job Titles category 3.08% 4.10% 13.58%
Number of salaries quoted 6 12 25
Average salary £26,500 £21,250 £32,500
Average salary % change year-on-year
+24.70% -34.61%
90% offered a salary of more than £22,500 £18,100 £21,900
10% offered a salary of more than £29,500 £31,000 £36,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
260 293 243
As % of all permanent IT jobs located in Solihull 94.55% 96.38% 97.98%
Number of salaries quoted 206 226 164
Average salary £37,500 £35,000 £34,500
Average salary % change year-on-year
+7.14% +1.44%
90% offered a salary of more than £27,500 £22,500 £23,500
10% offered a salary of more than £45,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 27 August 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (53.33%) Finance
1 8 (53.33%) MS Office
1 8 (53.33%) Windows
2 7 (46.67%) MS Excel
2 7 (46.67%) MS Exchange
3 6 (40.00%) Microsoft
3 6 (40.00%) Windows Server 2003
3 6 (40.00%) Windows Server 2008
4 5 (33.33%) Exchange Server 2007
5 4 (26.67%) Exchange Server 2003
6 3 (20.00%) Windows XP
6 3 (20.00%) Backup Exec
6 3 (20.00%) Banking
6 3 (20.00%) Retail
6 3 (20.00%) Active Directory
6 3 (20.00%) SAN
6 3 (20.00%) Veritas
6 3 (20.00%) TCP/IP
7 2 (13.33%) SQL
7 2 (13.33%) SQL Server
7 2 (13.33%) Symantec
7 2 (13.33%) McAfee
7 2 (13.33%) Blackberry
7 2 (13.33%) VMware
7 2 (13.33%) VMware Infrastructure
7 2 (13.33%) Hyper-V
7 2 (13.33%) Windows 7
7 2 (13.33%) Exchange Server 2010
7 2 (13.33%) Retail Banking
8 1 (6.67%) Degree

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 27 August 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) MS Exchange
2 5 (33.33%) Exchange Server 2007
3 4 (26.67%) Exchange Server 2003
4 2 (13.33%) Exchange Server 2010
5 1 (6.67%) IIS
5 1 (6.67%) Blackberry Enterprise Server
Applications
1 8 (53.33%) MS Office
2 7 (46.67%) MS Excel
Business Applications
1 1 (6.67%) Maximo
Communications & Networking
1 3 (20.00%) TCP/IP
1 3 (20.00%) SAN
2 1 (6.67%) Internet
2 1 (6.67%) DNS
2 1 (6.67%) DHCP
Database & Business Intelligence
1 2 (13.33%) SQL Server
2 1 (6.67%) SQL Server 2005
2 1 (6.67%) SQL Server Integration Services
2 1 (6.67%) SQL Server 2008
General
1 8 (53.33%) Finance
2 3 (20.00%) Banking
2 3 (20.00%) Retail
3 2 (13.33%) Retail Banking
4 1 (6.67%) Billing
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
1 1 (6.67%) Web Services
1 1 (6.67%) XML
Miscellaneous
1 2 (13.33%) Blackberry
2 1 (6.67%) Mathematics
2 1 (6.67%) Podcast
2 1 (6.67%) iPhone
2 1 (6.67%) Smart Meter
2 1 (6.67%) iPad
Operating Systems
1 8 (53.33%) Windows
2 6 (40.00%) Windows Server 2003
2 6 (40.00%) Windows Server 2008
3 3 (20.00%) Windows XP
4 2 (13.33%) Windows 7
5 1 (6.67%) Apple iOS
5 1 (6.67%) UNIX
5 1 (6.67%) Linux
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) ERP
1 1 (6.67%) Project Management
1 1 (6.67%) Service Delivery
1 1 (6.67%) Business Analysis
1 1 (6.67%) Incident Management
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 1 (6.67%) Degree
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) VMware Infrastructure
2 2 (13.33%) Hyper-V
Systems Management
1 3 (20.00%) Backup Exec
2 1 (6.67%) Norton AntiVirus
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) Veritas
3 2 (13.33%) Symantec
3 2 (13.33%) McAfee
3 2 (13.33%) VMware
4 1 (6.67%) JD Edwards
4 1 (6.67%) Salesforce.com