The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 29 46 39
Rank change year-on-year
+17 -7
Permanent jobs requiring a Support Analyst 16 7 13
As % of all permanent IT jobs located in Solihull 5.97% 2.33% 5.04%
As % of the Job Titles category 6.15% 2.42% 5.26%
Number of salaries quoted 16 6 13
Average salary £25,000 £23,500 £27,000
Average salary % change year-on-year
+6.38% -12.96%
90% offered a salary of more than £22,500 £21,000 £19,500
10% offered a salary of more than £28,500 £30,000 £35,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
260 289 247
As % of all permanent IT jobs located in Solihull 97.01% 96.01% 95.74%
Number of salaries quoted 216 185 194
Average salary £34,000 £40,000 £35,500
Average salary % change year-on-year
-15.00% +12.67%
90% offered a salary of more than £22,500 £30,000 £22,500
10% offered a salary of more than £50,000 £42,500 £48,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Support Analyst across the Solihull region over the 3 months to 28 May 2015.

Support Analyst Salary Histogram in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 28 May 2015, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (73.68%) SQL
2 12 (63.16%) SQL Server
2 12 (63.16%) ITIL
3 9 (47.37%) Windows
4 5 (26.32%) Degree
4 5 (26.32%) Mathematics
4 5 (26.32%) Linux
4 5 (26.32%) UNIX
5 4 (21.05%) Microsoft
5 4 (21.05%) Active Directory
6 3 (15.79%) Citrix
6 3 (15.79%) Windows 7
6 3 (15.79%) Line Management
6 3 (15.79%) Analytical Skills
7 2 (10.53%) SCCM
7 2 (10.53%) Windows Server 2008
7 2 (10.53%) XenApp
7 2 (10.53%) vSphere
7 2 (10.53%) NetApp
7 2 (10.53%) Terminal Services
7 2 (10.53%) Windows Server 2003
7 2 (10.53%) CRM
7 2 (10.53%) MS Exchange
7 2 (10.53%) Exchange Server 2007
7 2 (10.53%) Asset Management
7 2 (10.53%) Back Office
7 2 (10.53%) B2B
7 2 (10.53%) SLA
8 1 (5.26%) VMware
8 1 (5.26%) Statistics

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 28 May 2015, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) MS Exchange
1 2 (10.53%) Exchange Server 2007
Applications
1 1 (5.26%) MS Excel
Communications & Networking
1 1 (5.26%) LAN
Database & Business Intelligence
1 12 (63.16%) SQL Server
General
1 2 (10.53%) Back Office
Miscellaneous
1 5 (26.32%) Mathematics
2 3 (15.79%) Analytical Skills
3 1 (5.26%) Statistics
3 1 (5.26%) Performance Metrics
Operating Systems
1 9 (47.37%) Windows
2 5 (26.32%) Linux
2 5 (26.32%) UNIX
3 3 (15.79%) Windows 7
4 2 (10.53%) Windows Server 2008
4 2 (10.53%) Windows Server 2003
Processes & Methodologies
1 12 (63.16%) ITIL
2 3 (15.79%) Line Management
3 2 (10.53%) CRM
3 2 (10.53%) Asset Management
3 2 (10.53%) B2B
4 1 (5.26%) Release Management
4 1 (5.26%) Trend Analysis
4 1 (5.26%) Change Control
4 1 (5.26%) Root Cause Analysis
Programming Languages
1 14 (73.68%) SQL
2 1 (5.26%) Java
Qualifications
1 5 (26.32%) Degree
2 1 (5.26%) NCDA
2 1 (5.26%) NCIE
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 4 (21.05%) Active Directory
2 2 (10.53%) XenApp
2 2 (10.53%) vSphere
2 2 (10.53%) Terminal Services
Systems Management
1 2 (10.53%) SCCM
2 1 (5.26%) Nagios
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) Citrix
3 2 (10.53%) NetApp
4 1 (5.26%) VMware
4 1 (5.26%) HP
4 1 (5.26%) EMC
4 1 (5.26%) Nimsoft
Solihull, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
ISL
Salary: £23000.00 - £27000 per annum
Posted: 5 days ago