The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 43 25 36
Rank change year-on-year
-18 +11
Permanent jobs requiring a Support Analyst 8 21 9
As % of all permanent IT jobs located in Solihull 2.37% 7.58% 4.31%
As % of the Job Titles category 2.51% 7.89% 4.43%
Number of salaries quoted 6 16 7
Average salary £27,500 £25,500 £30,000
Average salary % change year-on-year
+7.84% -15.00%
90% offered a salary of more than £24,000 £22,250 £17,500
10% offered a salary of more than £28,000 £32,500 £35,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
319 266 203
As % of all permanent IT jobs located in Solihull 94.66% 96.03% 97.13%
Number of salaries quoted 261 195 166
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £23,100 £22,450 £25,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 19 December 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (46.15%) SQL
2 5 (38.46%) Windows
2 5 (38.46%) ITIL
3 4 (30.77%) MS Office
3 4 (30.77%) MS Excel
3 4 (30.77%) RDBMS
3 4 (30.77%) Solaris
3 4 (30.77%) Linux
3 4 (30.77%) Relational Database
3 4 (30.77%) UNIX
3 4 (30.77%) MS Exchange
3 4 (30.77%) Finance
3 4 (30.77%) Analytical Skills
4 3 (23.08%) Active Directory
4 3 (23.08%) TCP/IP
4 3 (23.08%) Windows XP
4 3 (23.08%) Windows Server 2003
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) Windows 7
4 3 (23.08%) Microsoft
4 3 (23.08%) Oracle
5 2 (15.38%) Banking
5 2 (15.38%) Retail
5 2 (15.38%) Retail Banking
5 2 (15.38%) Exchange Server 2007
5 2 (15.38%) Exchange Server 2010
5 2 (15.38%) Blackberry
6 1 (7.69%) Blackberry Enterprise Server
6 1 (7.69%) Exchange Server 2003
6 1 (7.69%) Sybase

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 19 December 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) Exchange Server 2010
3 1 (7.69%) Blackberry Enterprise Server
3 1 (7.69%) Exchange Server 2003
Applications
1 4 (30.77%) MS Office
1 4 (30.77%) MS Excel
Communications & Networking
1 3 (23.08%) TCP/IP
2 1 (7.69%) DNS
2 1 (7.69%) Internet
2 1 (7.69%) DHCP
Database & Business Intelligence
1 4 (30.77%) RDBMS
1 4 (30.77%) Relational Database
2 1 (7.69%) SQL Server
2 1 (7.69%) SQL Server 2005
2 1 (7.69%) SQL Server 2008
General
1 4 (30.77%) Finance
2 2 (15.38%) Banking
2 2 (15.38%) Retail
2 2 (15.38%) Retail Banking
Miscellaneous
1 4 (30.77%) Analytical Skills
2 2 (15.38%) Blackberry
Operating Systems
1 5 (38.46%) Windows
2 4 (30.77%) Solaris
2 4 (30.77%) Linux
2 4 (30.77%) UNIX
3 3 (23.08%) Windows XP
3 3 (23.08%) Windows Server 2003
3 3 (23.08%) Windows Server 2008
3 3 (23.08%) Windows 7
Processes & Methodologies
1 5 (38.46%) ITIL
2 1 (7.69%) Service Management
2 1 (7.69%) Incident Management
2 1 (7.69%) Release Management
2 1 (7.69%) ITIL V3
2 1 (7.69%) Change Control
2 1 (7.69%) Root Cause Analysis
2 1 (7.69%) Performance Analysis
2 1 (7.69%) Line Management
Programming Languages
1 6 (46.15%) SQL
2 1 (7.69%) Shell Script
2 1 (7.69%) Java
2 1 (7.69%) Perl
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 3 (23.08%) Active Directory
Vendors
1 3 (23.08%) Oracle
1 3 (23.08%) Microsoft
2 1 (7.69%) Sybase
2 1 (7.69%) SAP