The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 36 43 35
Rank change year-on-year
+7 -8
Permanent jobs requiring a Support Analyst 9 8 11
As % of all permanent IT jobs located in Solihull 3.20% 2.85% 3.65%
As % of the Job Titles category 3.41% 3.01% 3.79%
Number of salaries quoted 8 6 11
Average salary £32,500 £26,500 £21,500
Average salary % change year-on-year
+22.64% +23.25%
90% offered a salary of more than £27,050 £22,500 £19,000
10% offered a salary of more than £33,250 £29,500 £31,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
264 266 290
As % of all permanent IT jobs located in Solihull 93.95% 94.66% 96.35%
Number of salaries quoted 249 207 223
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £23,500 £27,500 £23,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 1 September 2015, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (76.92%) SQL
2 18 (69.23%) SQL Server
3 12 (46.15%) Windows
4 9 (34.62%) ITIL
5 8 (30.77%) Linux
6 7 (26.92%) Finance
7 5 (19.23%) Degree
7 5 (19.23%) Mathematics
7 5 (19.23%) UNIX
8 4 (15.38%) SLA
8 4 (15.38%) Microsoft
8 4 (15.38%) Active Directory
8 4 (15.38%) CODA-Financials
8 4 (15.38%) CODA
8 4 (15.38%) Windows Server 2003
8 4 (15.38%) Windows Server 2008
8 4 (15.38%) Analytical Skills
9 3 (11.54%) User Acceptance Testing
9 3 (11.54%) Workflow
9 3 (11.54%) dBASE
10 2 (7.69%) Service Management
10 2 (7.69%) Back Office
10 2 (7.69%) Exchange Server 2007
10 2 (7.69%) Asset Management
10 2 (7.69%) SCCM
10 2 (7.69%) Relational Database
10 2 (7.69%) Line Management
10 2 (7.69%) XenApp
10 2 (7.69%) Windows 7
10 2 (7.69%) vSphere

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 1 September 2015, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) IIS
1 2 (7.69%) MS Exchange
1 2 (7.69%) Exchange Server 2007
Applications
1 2 (7.69%) MS Excel
2 1 (3.85%) MS Office
Business Applications
1 4 (15.38%) CODA-Financials
Communications & Networking
1 2 (7.69%) TCP/IP
1 2 (7.69%) DNS
Database & Business Intelligence
1 18 (69.23%) SQL Server
2 3 (11.54%) dBASE
3 2 (7.69%) Relational Database
3 2 (7.69%) RDBMS
3 2 (7.69%) BusinessObjects
General
1 7 (26.92%) Finance
2 2 (7.69%) Back Office
Miscellaneous
1 5 (19.23%) Mathematics
2 4 (15.38%) Analytical Skills
3 1 (3.85%) Data Centre
3 1 (3.85%) HP Storage
Operating Systems
1 12 (46.15%) Windows
2 8 (30.77%) Linux
3 5 (19.23%) UNIX
4 4 (15.38%) Windows Server 2003
4 4 (15.38%) Windows Server 2008
5 2 (7.69%) Windows 7
5 2 (7.69%) Windows XP
5 2 (7.69%) Solaris
Processes & Methodologies
1 9 (34.62%) ITIL
2 3 (11.54%) Workflow
2 3 (11.54%) User Acceptance Testing
3 2 (7.69%) Line Management
3 2 (7.69%) Asset Management
3 2 (7.69%) CRM
3 2 (7.69%) B2B
3 2 (7.69%) Project Management
3 2 (7.69%) Service Management
Programming Languages
1 20 (76.92%) SQL
2 2 (7.69%) Java
2 2 (7.69%) Perl
3 1 (3.85%) PowerShell
Qualifications
1 5 (19.23%) Degree
2 1 (3.85%) NCDA
2 1 (3.85%) NCIE
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 4 (15.38%) Active Directory
2 2 (7.69%) Terminal Services
2 2 (7.69%) XenApp
2 2 (7.69%) vSphere
Systems Management
1 2 (7.69%) Nagios
1 2 (7.69%) SCCM
Vendors
1 4 (15.38%) Microsoft
1 4 (15.38%) CODA
2 2 (7.69%) Citrix
2 2 (7.69%) NetApp
2 2 (7.69%) Sybase
3 1 (3.85%) SAP
3 1 (3.85%) HP
3 1 (3.85%) EMC
3 1 (3.85%) Salesforce.com
3 1 (3.85%) Nimble Storage