The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Solihull region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 34 44 32
Rank change year-on-year
+10 -12
Permanent jobs requiring a Support Analyst 18 7 6
As % of all permanent IT jobs located in Solihull 6.38% 2.87% 4.23%
As % of the Job Titles category 6.59% 3.21% 4.44%
Number of salaries quoted 16 7 6
Average salary £23,250 £25,000 £27,500
Average salary % change year-on-year
-7.00% -9.09%
90% offered a salary of more than £21,000 £20,500 £24,250
10% offered a salary of more than £26,000 £27,600 £31,250
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
273 218 135
As % of all permanent IT jobs located in Solihull 96.81% 89.34% 95.07%
Number of salaries quoted 168 155 103
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £24,000 £22,500 £24,400
10% offered a salary of more than £50,000 £51,000 £45,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Solihull region.

Support Analyst Salary Trend in Solihull

Support Analyst
Top 30 Related IT Skills in Solihull

For the 6 months to 24 April 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 28 (65.12%) Windows
2 18 (41.86%) SQL
3 17 (39.53%) MS Office
3 17 (39.53%) UNIX
3 17 (39.53%) Linux
3 17 (39.53%) MS Excel
4 14 (32.56%) Degree
5 13 (30.23%) Microsoft
5 13 (30.23%) ITIL
5 13 (30.23%) Shell Script
5 13 (30.23%) Finance
6 12 (27.91%) Active Directory
7 11 (25.58%) Salesforce.com
8 10 (23.26%) Sage
8 10 (23.26%) RDBMS
8 10 (23.26%) SLA
8 10 (23.26%) CRM
8 10 (23.26%) Solaris
8 10 (23.26%) CSS
8 10 (23.26%) Sybase
8 10 (23.26%) C
8 10 (23.26%) C++
8 10 (23.26%) HTML
8 10 (23.26%) Java
8 10 (23.26%) Perl
8 10 (23.26%) PHP
8 10 (23.26%) Windows Server 2008
8 10 (23.26%) Relational Database
9 9 (20.93%) Windows Server 2003
10 8 (18.60%) Windows XP

Support Analyst
Top Related IT Skills in Solihull by Category

For the 6 months to 24 April 2014, IT jobs across the Solihull region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.63%) MS Exchange
2 2 (4.65%) Lync
2 2 (4.65%) Exchange Server 2003
Applications
1 17 (39.53%) MS Office
1 17 (39.53%) MS Excel
2 2 (4.65%) AutoCAD
Business Applications
1 1 (2.33%) SAP FI
Communications & Networking
1 8 (18.60%) LAN
2 7 (16.28%) VPN
3 5 (11.63%) WAN
4 3 (6.98%) Firewall
5 2 (4.65%) TCP/IP
6 1 (2.33%) Structured Cabling
Database & Business Intelligence
1 10 (23.26%) RDBMS
1 10 (23.26%) Relational Database
2 7 (16.28%) SQL Server
General
1 13 (30.23%) Finance
2 3 (6.98%) Back Office
2 3 (6.98%) Retail
3 2 (4.65%) Telecoms
4 1 (2.33%) Automotive
4 1 (2.33%) Advertising
4 1 (2.33%) Billing
Libraries, Frameworks & Software Standards
1 10 (23.26%) CSS
1 10 (23.26%) HTML
2 1 (2.33%) .NET
Miscellaneous
1 7 (16.28%) Mathematics
2 1 (2.33%) EPoS
2 1 (2.33%) Replication
2 1 (2.33%) Statistics
Operating Systems
1 28 (65.12%) Windows
2 17 (39.53%) UNIX
2 17 (39.53%) Linux
3 10 (23.26%) Solaris
3 10 (23.26%) Windows Server 2008
4 9 (20.93%) Windows Server 2003
5 8 (18.60%) Windows XP
6 2 (4.65%) Windows 7
Processes & Methodologies
1 13 (30.23%) ITIL
2 10 (23.26%) CRM
3 4 (9.30%) Time Management
4 2 (4.65%) Problem Management
4 2 (4.65%) Service Management
5 1 (2.33%) ERP
5 1 (2.33%) PRINCE2
5 1 (2.33%) Risk Management
5 1 (2.33%) Programme Management
5 1 (2.33%) Data Analysis
5 1 (2.33%) Change Control
5 1 (2.33%) Business Analytics
5 1 (2.33%) Analytics
Programming Languages
1 18 (41.86%) SQL
2 13 (30.23%) Shell Script
3 10 (23.26%) C
3 10 (23.26%) C++
3 10 (23.26%) Java
3 10 (23.26%) Perl
3 10 (23.26%) PHP
4 3 (6.98%) PowerShell
5 1 (2.33%) C#
5 1 (2.33%) VB.NET
Qualifications
1 14 (32.56%) Degree
2 1 (2.33%) PRINCE2 Certification
2 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 10 (23.26%) SLA
System Software
1 12 (27.91%) Active Directory
2 3 (6.98%) vSphere
3 1 (2.33%) VMware Infrastructure
3 1 (2.33%) VMware ESXi
Systems Management
1 5 (11.63%) SCCM
Vendors
1 13 (30.23%) Microsoft
2 11 (25.58%) Salesforce.com
3 10 (23.26%) Sage
3 10 (23.26%) Sybase
4 6 (13.95%) Progress
5 3 (6.98%) NetApp
5 3 (6.98%) VMware
6 2 (4.65%) Capita
6 2 (4.65%) Cisco
7 1 (2.33%) SAP
7 1 (2.33%) JD Edwards
Solihull, West Midlands (County)
Next Move IT
Salary: £20000 - £40000 per annum + Benefits
Posted: 6 days ago