The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 68 74 46
Rank change year-on-year
+6 -28
Permanent jobs requiring a Service Desk Analyst 5 3 11
As % of all permanent IT jobs located in Somerset 0.82% 0.40% 2.11%
As % of the Job Titles category 0.84% 0.42% 2.17%
Number of salaries quoted 3 3 11
Average salary £22,500 £25,000 £20,000
Average salary % change year-on-year
-10.00% +25.00%
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
594 711 506
As % of all permanent IT jobs located in Somerset 97.38% 94.05% 96.93%
Number of salaries quoted 494 616 428
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £21,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Somerset

Service Desk Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Somerset region.

Service Desk Analyst Salary Trend in Somerset

Service Desk Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Somerset region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Street - 2 - -
Bath - 1 £20,000 -
Service Desk Analyst
South West

Service Desk Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 28 August 2015, IT jobs across the Somerset region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 7 (70.00%) Windows
2 6 (60.00%) MS Office
3 5 (50.00%) Windows XP
4 4 (40.00%) Microsoft
4 4 (40.00%) VPN
4 4 (40.00%) Windows 7
4 4 (40.00%) Windows 8
5 3 (30.00%) Microsoft Office Automation
5 3 (30.00%) Office Automation
5 3 (30.00%) Asset Management
5 3 (30.00%) Active Directory
6 2 (20.00%) MS Exchange
6 2 (20.00%) ITIL
6 2 (20.00%) MS Excel
6 2 (20.00%) Fixed Income
6 2 (20.00%) Equities
6 2 (20.00%) SharePoint
6 2 (20.00%) Service Management
6 2 (20.00%) Service Delivery
6 2 (20.00%) Management Information System
6 2 (20.00%) IT Asset Management
6 2 (20.00%) Marketing
7 1 (10.00%) Mandarin Language
7 1 (10.00%) French Language
7 1 (10.00%) German Language
7 1 (10.00%) Italian Language
7 1 (10.00%) Spanish Language
7 1 (10.00%) WorkSite
7 1 (10.00%) Law
7 1 (10.00%) SQL

Service Desk Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 28 August 2015, IT jobs across the Somerset region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) SharePoint
1 2 (20.00%) MS Exchange
2 1 (10.00%) WorkSite
Applications
1 6 (60.00%) MS Office
2 2 (20.00%) MS Excel
3 1 (10.00%) MS PowerPoint
Communications & Networking
1 4 (40.00%) VPN
2 1 (10.00%) Intranet
2 1 (10.00%) Extranet
2 1 (10.00%) 3G
2 1 (10.00%) ADSL
2 1 (10.00%) Broadband
General
1 2 (20.00%) Marketing
2 1 (10.00%) Mandarin Language
2 1 (10.00%) French Language
2 1 (10.00%) German Language
2 1 (10.00%) Italian Language
2 1 (10.00%) Spanish Language
2 1 (10.00%) Law
Miscellaneous
1 2 (20.00%) Management Information System
1 2 (20.00%) Fixed Income
1 2 (20.00%) Equities
2 1 (10.00%) Blackberry
Operating Systems
1 7 (70.00%) Windows
2 5 (50.00%) Windows XP
3 4 (40.00%) Windows 7
3 4 (40.00%) Windows 8
4 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 3 (30.00%) Asset Management
1 3 (30.00%) Microsoft Office Automation
1 3 (30.00%) Office Automation
2 2 (20.00%) IT Asset Management
2 2 (20.00%) ITIL
2 2 (20.00%) Service Management
2 2 (20.00%) Service Delivery
3 1 (10.00%) CRM
3 1 (10.00%) Content Management
3 1 (10.00%) Knowledge Management
3 1 (10.00%) Statistical Analysis
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) ITIL Certification
1 1 (10.00%) MOS
Quality Assurance & Compliance
1 1 (10.00%) ISO 9001
1 1 (10.00%) SLA
System Software
1 3 (30.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft