The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 66 64 74
Rank change year-on-year
-2 +10
Permanent jobs requiring a Service Desk Analyst 6 5 4
As % of all permanent IT jobs located in Somerset 1.03% 0.87% 0.58%
As % of the Job Titles category 1.05% 0.89% 0.60%
Number of salaries quoted 5 2 4
Average salary £19,000 £22,000 £23,000
Average salary % change year-on-year
-13.63% -4.34%
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
572 559 669
As % of all permanent IT jobs located in Somerset 98.45% 97.73% 96.96%
Number of salaries quoted 502 476 570
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £26,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Somerset

Service Desk Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Somerset region.

Service Desk Analyst Salary Trend in Somerset

Service Desk Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Somerset region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +14 6 £19,000 -
Service Desk Analyst
South West

Service Desk Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 1 May 2016, IT jobs across the Somerset region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 9 (60.00%) Degree
1 9 (60.00%) Windows
1 9 (60.00%) SLA
2 7 (46.67%) Microsoft
2 7 (46.67%) Active Directory
2 7 (46.67%) Citrix
2 7 (46.67%) Citrix Certification
2 7 (46.67%) Microsoft Certification
2 7 (46.67%) Symantec
2 7 (46.67%) Remedy
2 7 (46.67%) Intel Security
2 7 (46.67%) Norton AntiVirus
2 7 (46.67%) Blackberry
2 7 (46.67%) Blackberry Enterprise Server
2 7 (46.67%) SQL
2 7 (46.67%) MS Office
2 7 (46.67%) ITIL
2 7 (46.67%) MS Exchange
2 7 (46.67%) VPN
2 7 (46.67%) Wealth Management
2 7 (46.67%) Exchange Server 2007
2 7 (46.67%) Video Conferencing
2 7 (46.67%) iPhone
2 7 (46.67%) Windows Server 2008
2 7 (46.67%) Service Management
2 7 (46.67%) Finance
2 7 (46.67%) Banking
2 7 (46.67%) MCDST
2 7 (46.67%) Windows 7
2 7 (46.67%) iPad

Service Desk Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 1 May 2016, IT jobs across the Somerset region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) Blackberry Enterprise Server
1 7 (46.67%) Exchange Server 2007
1 7 (46.67%) Exchange Server 2010
1 7 (46.67%) MS Exchange
Applications
1 7 (46.67%) MS Office
Communications & Networking
1 7 (46.67%) VPN
General
1 7 (46.67%) Banking
1 7 (46.67%) Finance
Miscellaneous
1 7 (46.67%) Blackberry
1 7 (46.67%) iPad
1 7 (46.67%) iPhone
1 7 (46.67%) Video Conferencing
Operating Systems
1 9 (60.00%) Windows
2 7 (46.67%) Windows 7
2 7 (46.67%) Windows 8
2 7 (46.67%) Windows Server
2 7 (46.67%) Windows Server 2008
3 2 (13.33%) Linux
3 2 (13.33%) Mac OS
Processes & Methodologies
1 7 (46.67%) ITIL
1 7 (46.67%) ITIL V3
1 7 (46.67%) Service Management
1 7 (46.67%) Wealth Management
2 2 (13.33%) Incident Management
Programming Languages
1 7 (46.67%) SQL
Qualifications
1 9 (60.00%) Degree
2 7 (46.67%) Citrix Certification
2 7 (46.67%) MCDST
2 7 (46.67%) Microsoft Certification
Quality Assurance & Compliance
1 9 (60.00%) SLA
System Software
1 7 (46.67%) Active Directory
Systems Management
1 7 (46.67%) Norton AntiVirus
Vendors
1 7 (46.67%) Citrix
1 7 (46.67%) Intel Security
1 7 (46.67%) Microsoft
1 7 (46.67%) Remedy
1 7 (46.67%) Symantec