The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 74 85 78
Rank change year-on-year
+11 -7
Permanent jobs requiring a Service Manager 19 12 6
As % of all permanent IT jobs located in South Wales 1.69% 1.10% 0.68%
As % of the Job Titles category 1.74% 1.17% 0.71%
Number of salaries quoted 19 10 6
Average salary £47,500 £42,032 £46,250
Average salary % change year-on-year
+13.00% -9.11%
90% offered a salary of more than £34,300 £41,408 £38,750
10% offered a salary of more than £52,500 £45,000 £63,750
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1094 1028 851
As % of all permanent IT jobs located in South Wales 97.24% 94.66% 96.92%
Number of salaries quoted 962 929 792
Average salary £34,000 £35,000 £35,000
Average salary % change year-on-year
-2.85% -
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 24 December 2014.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 14 £47,500 -
Cardiff -8 5 £40,000 -3.76% 1
Service Manager
Wales

Service Manager
Top 30 Related IT Skills in South Wales

For the 6 months to 24 December 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 38 (90.48%) Service Delivery
2 30 (71.43%) ITIL
3 20 (47.62%) SLA
4 16 (38.10%) Service Management
5 12 (28.57%) SQL
5 12 (28.57%) Microsoft
5 12 (28.57%) Change Management
5 12 (28.57%) Degree
5 12 (28.57%) Problem Management
5 12 (28.57%) Coaching
6 10 (23.81%) Finance
6 10 (23.81%) Incident Management
6 10 (23.81%) SC Cleared
6 10 (23.81%) Security Cleared
7 9 (21.43%) MS Excel
7 9 (21.43%) VMware
7 9 (21.43%) MS PowerPoint
8 8 (19.05%) BCP
8 8 (19.05%) Disaster Recovery
8 8 (19.05%) Security Management
8 8 (19.05%) Business Continuity
8 8 (19.05%) Life Science
8 8 (19.05%) Business Continuity Planning
9 6 (14.29%) Mentoring
10 5 (11.90%) Scrum
10 5 (11.90%) Agile Software Development
11 4 (9.52%) HTML
11 4 (9.52%) Java
11 4 (9.52%) RPG
11 4 (9.52%) Windows

Service Manager
Top Related IT Skills in South Wales by Category

For the 6 months to 24 December 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 9 (21.43%) MS Excel
1 9 (21.43%) MS PowerPoint
2 3 (7.14%) MS Office
Communications & Networking
1 4 (9.52%) VPN
2 1 (2.38%) LAN
2 1 (2.38%) WAN
General
1 10 (23.81%) Finance
2 1 (2.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (9.52%) HTML
2 1 (2.38%) .NET
2 1 (2.38%) .NET Framework
Miscellaneous
1 8 (19.05%) Life Science
2 4 (9.52%) EPoS
2 4 (9.52%) Data Structures
3 2 (4.76%) Performance Metrics
4 1 (2.38%) Management Information System
4 1 (2.38%) Data Protection Act
4 1 (2.38%) Analytical Skills
Operating Systems
1 4 (9.52%) Windows
Processes & Methodologies
1 38 (90.48%) Service Delivery
2 30 (71.43%) ITIL
3 16 (38.10%) Service Management
4 12 (28.57%) Change Management
4 12 (28.57%) Problem Management
4 12 (28.57%) Coaching
5 10 (23.81%) Incident Management
6 8 (19.05%) Business Continuity Planning
6 8 (19.05%) Disaster Recovery
6 8 (19.05%) BCP
6 8 (19.05%) Security Management
6 8 (19.05%) Business Continuity
7 6 (14.29%) Mentoring
8 5 (11.90%) Scrum
8 5 (11.90%) Agile Software Development
9 4 (9.52%) People Management
10 3 (7.14%) Project Management
11 2 (4.76%) CRM
11 2 (4.76%) ITSM
11 2 (4.76%) Continuous Improvement
Programming Languages
1 12 (28.57%) SQL
2 4 (9.52%) Java
2 4 (9.52%) RPG
Qualifications
1 12 (28.57%) Degree
2 10 (23.81%) SC Cleared
2 10 (23.81%) Security Cleared
3 2 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 20 (47.62%) SLA
Vendors
1 12 (28.57%) Microsoft
2 9 (21.43%) VMware