The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 89 77 77
Rank change year-on-year
-12 0
Permanent jobs requiring a Service Manager 12 9 5
As % of all permanent IT jobs located in South Wales 1.00% 1.03% 0.55%
As % of the Job Titles category 1.02% 1.10% 0.56%
Number of salaries quoted 12 7 5
Average salary £47,500 £41,565 £42,500
Average salary % change year-on-year
+14.28% -2.20%
90% offered a salary of more than £35,750 £41,565 £35,000
10% offered a salary of more than £50,000 £48,000 £46,500
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1171 818 886
As % of all permanent IT jobs located in South Wales 97.66% 93.70% 97.15%
Number of salaries quoted 1043 720 790
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 30 January 2015.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 9 £47,500 -
Cardiff -23 3 £35,000 -15.79%
Service Manager
Wales

Service Manager
Top 30 Related IT Skills in South Wales

For the 6 months to 30 January 2015, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 33 (91.67%) Service Delivery
2 26 (72.22%) ITIL
3 17 (47.22%) SLA
4 15 (41.67%) Service Management
5 12 (33.33%) Microsoft
5 12 (33.33%) SQL
6 11 (30.56%) Degree
7 10 (27.78%) Problem Management
7 10 (27.78%) Change Management
8 9 (25.00%) Finance
8 9 (25.00%) MS Excel
8 9 (25.00%) SC Cleared
8 9 (25.00%) Security Cleared
8 9 (25.00%) Coaching
8 9 (25.00%) VMware
9 8 (22.22%) MS PowerPoint
9 8 (22.22%) Incident Management
9 8 (22.22%) Business Continuity Planning
9 8 (22.22%) Life Science
9 8 (22.22%) BCP
9 8 (22.22%) Business Continuity
9 8 (22.22%) Security Management
9 8 (22.22%) Disaster Recovery
10 5 (13.89%) Scrum
10 5 (13.89%) Agile Software Development
11 4 (11.11%) Mentoring
11 4 (11.11%) People Management
11 4 (11.11%) Data Structures
11 4 (11.11%) EPoS
11 4 (11.11%) Windows

Service Manager
Top Related IT Skills in South Wales by Category

For the 6 months to 30 January 2015, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 9 (25.00%) MS Excel
2 8 (22.22%) MS PowerPoint
3 3 (8.33%) MS Office
Communications & Networking
1 4 (11.11%) VPN
2 1 (2.78%) LAN
2 1 (2.78%) WAN
General
1 9 (25.00%) Finance
2 1 (2.78%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (11.11%) HTML
2 1 (2.78%) .NET Framework
2 1 (2.78%) .NET
Miscellaneous
1 8 (22.22%) Life Science
2 4 (11.11%) Data Structures
2 4 (11.11%) EPoS
3 2 (5.56%) Performance Metrics
Operating Systems
1 4 (11.11%) Windows
Processes & Methodologies
1 33 (91.67%) Service Delivery
2 26 (72.22%) ITIL
3 15 (41.67%) Service Management
4 10 (27.78%) Problem Management
4 10 (27.78%) Change Management
5 9 (25.00%) Coaching
6 8 (22.22%) Incident Management
6 8 (22.22%) Business Continuity Planning
6 8 (22.22%) BCP
6 8 (22.22%) Business Continuity
6 8 (22.22%) Security Management
6 8 (22.22%) Disaster Recovery
7 5 (13.89%) Scrum
7 5 (13.89%) Agile Software Development
8 4 (11.11%) Mentoring
8 4 (11.11%) People Management
9 2 (5.56%) CRM
9 2 (5.56%) Project Management
9 2 (5.56%) ITSM
9 2 (5.56%) Continuous Improvement
Programming Languages
1 12 (33.33%) SQL
2 4 (11.11%) Java
2 4 (11.11%) RPG
Qualifications
1 11 (30.56%) Degree
2 9 (25.00%) SC Cleared
2 9 (25.00%) Security Cleared
Quality Assurance & Compliance
1 17 (47.22%) SLA
Vendors
1 12 (33.33%) Microsoft
2 9 (25.00%) VMware