The first table below looks at the demand for the Service Manager role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 71 83 79
Rank change year-on-year
+12 -4
Permanent jobs requiring a Service Manager 20 6 5
As % of all permanent IT jobs located in South Wales 1.75% 0.53% 0.60%
As % of the Job Titles category 1.81% 0.55% 0.63%
Number of salaries quoted 17 5 5
Average salary £40,000 £45,000 £45,000
Average salary % change year-on-year
-11.11% -
90% offered a salary of more than £30,300 £39,000 £43,500
10% offered a salary of more than £80,000 £56,000 £60,000
UK excluding London average salary £47,500 £46,750 £47,500
% change year-on-year
+1.60% -1.57%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1104 1082 800
As % of all permanent IT jobs located in South Wales 96.42% 96.09% 96.27%
Number of salaries quoted 990 957 729
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £47,500 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
Wales

Service Manager
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 30 July 2014.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 14 £37,500 -16.66% 2
Bridgend +12 2 £52,500 +5.00%
Newport - 2 £40,250 - 1
Service Manager
Wales

Service Manager
Top 30 Related IT Skills in South Wales

For the 6 months to 30 July 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 41 (87.23%) ITIL
2 34 (72.34%) Service Delivery
3 20 (42.55%) SLA
4 19 (40.43%) Service Management
5 9 (19.15%) ITIL Certification
6 8 (17.02%) Finance
6 8 (17.02%) Incident Management
7 7 (14.89%) Change Management
7 7 (14.89%) Project Management
8 5 (10.64%) Degree
8 5 (10.64%) Problem Management
9 4 (8.51%) Welsh Language
9 4 (8.51%) Telecoms
9 4 (8.51%) B2B
9 4 (8.51%) Digital Media
10 3 (6.38%) SC Cleared
10 3 (6.38%) Security Cleared
10 3 (6.38%) Service Desk Management
10 3 (6.38%) LAN
10 3 (6.38%) WAN
10 3 (6.38%) Microsoft
10 3 (6.38%) MS Excel
10 3 (6.38%) Manufacturing
10 3 (6.38%) VMware
10 3 (6.38%) Performance Management
11 2 (4.26%) ITSM
11 2 (4.26%) Data Management
11 2 (4.26%) Logistics
11 2 (4.26%) SharePoint
11 2 (4.26%) ERP

Service Manager
Top Related IT Skills in South Wales by Category

For the 6 months to 30 July 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.26%) SharePoint
Applications
1 3 (6.38%) MS Excel
2 1 (2.13%) MS PowerPoint
Business Applications
1 1 (2.13%) Remedy ITSM
Cloud Services
1 2 (4.26%) SaaS
Communications & Networking
1 3 (6.38%) LAN
1 3 (6.38%) WAN
General
1 8 (17.02%) Finance
2 4 (8.51%) Welsh Language
2 4 (8.51%) Telecoms
3 3 (6.38%) Manufacturing
4 1 (2.13%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.13%) Application Packaging
Miscellaneous
1 4 (8.51%) Digital Media
2 1 (2.13%) GIS
2 1 (2.13%) Management Information System
2 1 (2.13%) Data Protection Act
2 1 (2.13%) Statistics
2 1 (2.13%) CMDB
Operating Systems
1 1 (2.13%) Windows 7
1 1 (2.13%) Windows
Processes & Methodologies
1 41 (87.23%) ITIL
2 34 (72.34%) Service Delivery
3 19 (40.43%) Service Management
4 8 (17.02%) Incident Management
5 7 (14.89%) Change Management
5 7 (14.89%) Project Management
6 5 (10.64%) Problem Management
7 4 (8.51%) B2B
8 3 (6.38%) Service Desk Management
8 3 (6.38%) Performance Management
9 2 (4.26%) ITSM
9 2 (4.26%) Data Management
9 2 (4.26%) Logistics
9 2 (4.26%) ERP
9 2 (4.26%) Six Sigma
9 2 (4.26%) Configuration Management
9 2 (4.26%) Disaster Recovery
9 2 (4.26%) Continuous Improvement
9 2 (4.26%) Infrastructure Management
10 1 (2.13%) Waterfall
Qualifications
1 9 (19.15%) ITIL Certification
2 5 (10.64%) Degree
3 3 (6.38%) SC Cleared
3 3 (6.38%) Security Cleared
4 2 (4.26%) CCNA
4 2 (4.26%) MCSE
4 2 (4.26%) PMP
4 2 (4.26%) PMI Certification
4 2 (4.26%) CISSP
4 2 (4.26%) Cisco Certification
4 2 (4.26%) Microsoft Certification
5 1 (2.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (42.55%) SLA
System Software
1 1 (2.13%) VMware Infrastructure
1 1 (2.13%) Microsoft App-V
Systems Management
1 1 (2.13%) SCCM
Vendors
1 3 (6.38%) Microsoft
1 3 (6.38%) VMware
2 2 (4.26%) Remedy
3 1 (2.13%) BMC
3 1 (2.13%) HP
3 1 (2.13%) Citrix
Newport, Gwent
NES Global Talent
Salary: £50000 to £60000 per annum - Car, Bonus etc
Posted: Yesterday
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 5 days ago