The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 68 70 91
Rank change year-on-year
+2 +21
Permanent jobs requiring a Service Manager 29 20 3
As % of all permanent IT jobs located in South Wales 2.30% 1.84% 0.27%
As % of the Job Titles category 2.35% 1.90% 0.28%
Number of salaries quoted 19 16 2
Average salary £45,000 £53,750 £52,500
Average salary % change year-on-year
-16.27% +2.38%
90% offered a salary of more than £40,000 £33,750 £46,500
10% offered a salary of more than £52,500 £80,000 £58,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1234 1050 1084
As % of all permanent IT jobs located in South Wales 97.86% 96.42% 96.44%
Number of salaries quoted 1064 950 963
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £26,000
10% offered a salary of more than £50,000 £53,250 £45,750
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 31 August 2015.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +3 24 £42,500 -12.82%
Newport -15 5 £52,500 -4.54%
Service Manager
Wales

Service Manager
Top 30 Related IT Skills in South Wales

For the 6 months to 31 August 2015, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 29 (78.38%) Service Delivery
2 24 (64.86%) ITIL
3 18 (48.65%) Service Management
3 18 (48.65%) Finance
4 17 (45.95%) Change Management
5 15 (40.54%) Incident Management
6 14 (37.84%) Performance Management
7 13 (35.14%) Problem Management
8 12 (32.43%) Mentoring
9 9 (24.32%) ITSM
10 8 (21.62%) SLA
10 8 (21.62%) Continuous Improvement
11 7 (18.92%) DWR
11 7 (18.92%) Coaching
11 7 (18.92%) Welsh Language
11 7 (18.92%) ITIL Certification
11 7 (18.92%) Benchmarking
11 7 (18.92%) Project Management
12 5 (13.51%) Agile Software Development
12 5 (13.51%) Asset Management
12 5 (13.51%) Data Centre
13 4 (10.81%) Learning Management System
13 4 (10.81%) Degree
13 4 (10.81%) Legal
13 4 (10.81%) Manufacturing
14 3 (8.11%) Telecoms
14 3 (8.11%) Life Science
14 3 (8.11%) Analytical Skills
15 2 (5.41%) People Management
15 2 (5.41%) Stakeholder Management

Service Manager
Top Related IT Skills in South Wales by Category

For the 6 months to 31 August 2015, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 2 (5.41%) MS Excel
Business Applications
1 1 (2.70%) SAP Oil and Gas
Communications & Networking
1 2 (5.41%) Internet
2 1 (2.70%) LAN
2 1 (2.70%) WAN
General
1 18 (48.65%) Finance
2 7 (18.92%) Welsh Language
3 4 (10.81%) Legal
3 4 (10.81%) Manufacturing
4 3 (8.11%) Telecoms
5 1 (2.70%) Electronics
5 1 (2.70%) Law
5 1 (2.70%) Advertising
5 1 (2.70%) Publishing
5 1 (2.70%) Marketing
Libraries, Frameworks & Software Standards
1 7 (18.92%) DWR
Miscellaneous
1 5 (13.51%) Data Centre
2 4 (10.81%) Learning Management System
3 3 (8.11%) Life Science
3 3 (8.11%) Analytical Skills
4 1 (2.70%) DTV
4 1 (2.70%) GIS
Processes & Methodologies
1 29 (78.38%) Service Delivery
2 24 (64.86%) ITIL
3 18 (48.65%) Service Management
4 17 (45.95%) Change Management
5 15 (40.54%) Incident Management
6 14 (37.84%) Performance Management
7 13 (35.14%) Problem Management
8 12 (32.43%) Mentoring
9 9 (24.32%) ITSM
10 8 (21.62%) Continuous Improvement
11 7 (18.92%) Coaching
11 7 (18.92%) Benchmarking
11 7 (18.92%) Project Management
12 5 (13.51%) Agile Software Development
12 5 (13.51%) Asset Management
13 2 (5.41%) People Management
13 2 (5.41%) Stakeholder Management
13 2 (5.41%) Data Security
14 1 (2.70%) Business Intelligence
14 1 (2.70%) BCP
Programming Languages
1 1 (2.70%) C
1 1 (2.70%) SQL
Qualifications
1 7 (18.92%) ITIL Certification
2 4 (10.81%) Degree
Quality Assurance & Compliance
1 8 (21.62%) SLA
Vendors
1 2 (5.41%) Microsoft
2 1 (2.70%) SAP
2 1 (2.70%) ESRI
2 1 (2.70%) VMware