The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 66 92 83
Rank change year-on-year
+26 -9
Permanent jobs requiring a Service Manager 23 7 9
As % of all permanent IT jobs located in South Wales 2.09% 0.57% 0.89%
As % of the Job Titles category 2.16% 0.59% 0.92%
Number of salaries quoted 19 6 8
Average salary £42,500 £41,250 £45,000
Average salary % change year-on-year
+3.03% -8.33%
90% offered a salary of more than £31,500 £32,750 £43,500
10% offered a salary of more than £57,500 £45,000 £68,250
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1066 1191 978
As % of all permanent IT jobs located in South Wales 96.91% 96.67% 97.12%
Number of salaries quoted 904 1064 909
Average salary £35,000 £35,000 £36,600
Average salary % change year-on-year
- -4.37%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £47,500 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 24 October 2014.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 15 £52,500 - 3
Cardiff +5 8 £42,500 +6.25%
Service Manager
Wales

Service Manager
Top 30 Related IT Skills in South Wales

For the 6 months to 24 October 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 34 (77.27%) Service Delivery
2 29 (65.91%) ITIL
3 18 (40.91%) SLA
4 16 (36.36%) Service Management
5 10 (22.73%) Finance
6 9 (20.45%) Mentoring
7 8 (18.18%) SC Cleared
7 8 (18.18%) Security Cleared
7 8 (18.18%) Incident Management
8 7 (15.91%) Problem Management
8 7 (15.91%) SQL
8 7 (15.91%) Coaching
9 6 (13.64%) Change Management
9 6 (13.64%) Project Management
9 6 (13.64%) ITIL Certification
9 6 (13.64%) Degree
10 5 (11.36%) Disaster Recovery
10 5 (11.36%) MS Excel
10 5 (11.36%) Microsoft
11 4 (9.09%) Windows
11 4 (9.09%) VPN
11 4 (9.09%) HTML
11 4 (9.09%) Java
11 4 (9.09%) RPG
11 4 (9.09%) EPoS
11 4 (9.09%) Agile Software Development
11 4 (9.09%) Life Science
11 4 (9.09%) Scrum
11 4 (9.09%) VMware
11 4 (9.09%) People Management

Service Manager
Top Related IT Skills in South Wales by Category

For the 6 months to 24 October 2014, IT jobs across the South Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 5 (11.36%) MS Excel
2 4 (9.09%) MS PowerPoint
3 2 (4.55%) MS Office
Business Applications
1 1 (2.27%) Remedy ITSM
Cloud Services
1 2 (4.55%) SaaS
Communications & Networking
1 4 (9.09%) VPN
2 1 (2.27%) LAN
2 1 (2.27%) WAN
General
1 10 (22.73%) Finance
2 2 (4.55%) Telecoms
2 2 (4.55%) Welsh Language
3 1 (2.27%) Legal
3 1 (2.27%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (9.09%) HTML
Miscellaneous
1 4 (9.09%) EPoS
1 4 (9.09%) Life Science
1 4 (9.09%) Data Structures
2 2 (4.55%) Digital Media
3 1 (2.27%) Analytical Skills
3 1 (2.27%) CMDB
3 1 (2.27%) GIS
3 1 (2.27%) Management Information System
3 1 (2.27%) Data Protection Act
3 1 (2.27%) Performance Metrics
Operating Systems
1 4 (9.09%) Windows
Processes & Methodologies
1 34 (77.27%) Service Delivery
2 29 (65.91%) ITIL
3 16 (36.36%) Service Management
4 9 (20.45%) Mentoring
5 8 (18.18%) Incident Management
6 7 (15.91%) Problem Management
6 7 (15.91%) Coaching
7 6 (13.64%) Project Management
7 6 (13.64%) Change Management
8 5 (11.36%) Disaster Recovery
9 4 (9.09%) Scrum
9 4 (9.09%) People Management
9 4 (9.09%) Agile Software Development
10 3 (6.82%) Business Continuity Planning
10 3 (6.82%) Business Continuity
10 3 (6.82%) Security Management
10 3 (6.82%) BCP
11 2 (4.55%) Configuration Management
11 2 (4.55%) ITSM
11 2 (4.55%) Continuous Improvement
Programming Languages
1 7 (15.91%) SQL
2 4 (9.09%) Java
2 4 (9.09%) RPG
Qualifications
1 8 (18.18%) SC Cleared
1 8 (18.18%) Security Cleared
2 6 (13.64%) ITIL Certification
2 6 (13.64%) Degree
3 1 (2.27%) PMP
3 1 (2.27%) PMI Certification
3 1 (2.27%) MCSE
3 1 (2.27%) CCNA
3 1 (2.27%) CISSP
3 1 (2.27%) Cisco Certification
3 1 (2.27%) Microsoft Certification
Quality Assurance & Compliance
1 18 (40.91%) SLA
Vendors
1 5 (11.36%) Microsoft
2 4 (9.09%) VMware
3 1 (2.27%) BMC
3 1 (2.27%) Remedy
Newport, Gwent
Synergize Consulting
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 2 days ago
Newport, Gwent
NES Global Talent
Salary: £45000 to £60000 per annum - Car, Bonus etc
Posted: 3 days ago
Newport, Gwent
Connectus
Salary: £60000 - £80000 per annum + pension
Posted: 3 days ago