The statistics below represent IT jobs advertised across the South Wales region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 77 77 67
Rank change year-on-year
0 -10
Permanent jobs requiring a Service Manager 20 20 28
As % of all permanent IT jobs located in South Wales 1.85% 1.79% 2.50%
As % of the Job Titles category 1.89% 1.82% 2.54%
Number of salaries quoted 14 19 26
Median salary £43,248 £40,000 £45,000
Median salary % change year-on-year
+8.12% -11.11%
90% offered a salary of more than £40,000 £35,000 £31,500
10% offered a salary of more than £47,500 £47,500 £52,500
UK excluding London median salary £48,750 £50,000 £49,000
% change year-on-year
-2.50% +2.04%
Service Manager
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1056 1098 1102
As % of all permanent IT jobs located in South Wales 97.87% 98.30% 98.39%
Number of salaries quoted 939 946 937
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £24,000 £21,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Manager
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in South Wales

Service Manager
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South Wales region.

Service Manager Salary Trend in South Wales

Service Manager
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the South Wales region over the 3 months to 6 December 2016.

Service Manager Salary Histogram in South Wales

Service Manager
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the South Wales region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport -6 11 £47,500 +20.72%
Cardiff -7 8 £41,624 -7.50%
Service Manager
Wales

Service Manager Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 6 December 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Service Manager in the job title.

1 21 (58.33%) ITIL
2 20 (55.56%) Service Delivery
3 19 (52.78%) SLA
4 16 (44.44%) Statistics
5 15 (41.67%) Finance
5 15 (41.67%) Contract Management
6 14 (38.89%) ITSM
7 11 (30.56%) Stakeholder Management
7 11 (30.56%) MS PowerPoint
7 11 (30.56%) Performance Management
7 11 (30.56%) Critical Success Factor
7 11 (30.56%) Data Centre
7 11 (30.56%) Escalation Management
8 10 (27.78%) ISEB
8 10 (27.78%) Mentoring
9 7 (19.44%) Problem Management
10 6 (16.67%) Service Management
10 6 (16.67%) Cadence
10 6 (16.67%) Microsoft Certification
10 6 (16.67%) Flash
10 6 (16.67%) SMS
10 6 (16.67%) Business Development
10 6 (16.67%) Financial Modelling
10 6 (16.67%) Stakeholder Engagement
10 6 (16.67%) Service Design
10 6 (16.67%) Performance Metrics
11 5 (13.89%) People Management
12 4 (11.11%) Continuous Improvement
12 4 (11.11%) MCP
12 4 (11.11%) Microsoft

Service Manager Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (30.56%) MS PowerPoint
2 2 (5.56%) MS Excel
Business Applications
1 1 (2.78%) Oracle EBS
Communications & Networking
1 6 (16.67%) SMS
2 1 (2.78%) NAS
2 1 (2.78%) SAN
2 1 (2.78%) VPN
Database & Business Intelligence
1 1 (2.78%) Oracle Database
1 1 (2.78%) SQL Server
General
1 15 (41.67%) Finance
2 4 (11.11%) Telecoms
3 2 (5.56%) Advertising
Libraries, Frameworks & Software Standards
1 6 (16.67%) Flash
2 1 (2.78%) Oracle Fusion
Miscellaneous
1 16 (44.44%) Statistics
2 11 (30.56%) Data Centre
3 6 (16.67%) Performance Metrics
4 3 (8.33%) Analytical Skills
Operating Systems
1 1 (2.78%) Windows
1 1 (2.78%) Windows Server
1 1 (2.78%) Windows Server 2008
1 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 21 (58.33%) ITIL
2 20 (55.56%) Service Delivery
3 15 (41.67%) Contract Management
4 14 (38.89%) ITSM
5 11 (30.56%) Critical Success Factor
5 11 (30.56%) Escalation Management
5 11 (30.56%) Performance Management
5 11 (30.56%) Stakeholder Management
6 10 (27.78%) Mentoring
7 7 (19.44%) Problem Management
8 6 (16.67%) Business Development
8 6 (16.67%) Financial Modelling
8 6 (16.67%) Service Design
8 6 (16.67%) Service Management
8 6 (16.67%) Stakeholder Engagement
9 5 (13.89%) People Management
10 4 (11.11%) Change Management
10 4 (11.11%) Continuous Improvement
11 3 (8.33%) Asset Management
11 3 (8.33%) Incident Management
Qualifications
1 10 (27.78%) ISEB
2 6 (16.67%) Microsoft Certification
3 4 (11.11%) MCP
4 2 (5.56%) Degree
4 2 (5.56%) ITIL Certification
4 2 (5.56%) MCITP
4 2 (5.56%) MCSE
5 1 (2.78%) CCNA
5 1 (2.78%) Cisco Certification
Quality Assurance & Compliance
1 19 (52.78%) SLA
System Software
1 1 (2.78%) Active Directory
1 1 (2.78%) vSphere
Vendors
1 6 (16.67%) Cadence
2 4 (11.11%) Microsoft
3 2 (5.56%) Altiris
3 2 (5.56%) Remedy
4 1 (2.78%) Cisco
4 1 (2.78%) Oracle
4 1 (2.78%) VMware