The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 56 65 65
Rank change year-on-year
+9 0
Permanent jobs citing Service Delivery 45 21 17
As % of all permanent IT jobs located in South Wales 3.75% 2.41% 1.86%
As % of the Processes & Methodologies category 4.71% 2.94% 2.58%
Number of salaries quoted 36 10 16
Average salary £41,250 £37,500 £35,000
Average salary % change year-on-year
+10.00% +7.14%
90% offered a salary of more than £32,000 £19,600 £33,750
10% offered a salary of more than £48,750 £49,878 £46,250
UK excluding London average salary £45,000 £42,000 £42,000
% change year-on-year
+7.14% -
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
955 714 660
As % of all permanent IT jobs located in South Wales 79.65% 81.79% 72.37%
Number of salaries quoted 847 622 577
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £29,000 £27,500 £26,000
10% offered a salary of more than £52,500 £48,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 30 January 2015.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +13 21 £46,000 - 1
Cardiff -12 13 £33,500 -32.44% 4
Caerphilly - 4 - -
Torfaen - 4 £25,000 -
Neath Port Talbot - 3 £32,000 -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 30 January 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 57 (65.52%) ITIL
2 30 (34.48%) Microsoft
3 29 (33.33%) SLA
4 22 (25.29%) Service Management
5 21 (24.14%) SQL
6 20 (22.99%) Cisco
7 18 (20.69%) Windows
8 17 (19.54%) MS Excel
8 17 (19.54%) WAN
8 17 (19.54%) VMware
9 16 (18.39%) Finance
9 16 (18.39%) LAN
10 15 (17.24%) CCNP
10 15 (17.24%) CCNA
10 15 (17.24%) Cisco Certification
10 15 (17.24%) CheckPoint
10 15 (17.24%) Wireless
10 15 (17.24%) Change Management
10 15 (17.24%) Cisco Nexus
11 14 (16.09%) Degree
11 14 (16.09%) Problem Management
11 14 (16.09%) Disaster Recovery
11 14 (16.09%) Firewall
12 12 (13.79%) Active Directory
12 12 (13.79%) SC Cleared
12 12 (13.79%) Security Cleared
12 12 (13.79%) Network Management
13 11 (12.64%) Incident Management
14 10 (11.49%) Hyper-V
14 10 (11.49%) Mentoring

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 30 January 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.60%) CMS
1 4 (4.60%) Commerce Server
1 4 (4.60%) IIS
2 2 (2.30%) Lync
3 1 (1.15%) MS Exchange
3 1 (1.15%) Exchange Server 2010
3 1 (1.15%) Exchange Server 2007
Applications
1 17 (19.54%) MS Excel
2 8 (9.20%) MS PowerPoint
2 8 (9.20%) MS Office
Cloud Services
1 6 (6.90%) Microsoft Azure
2 3 (3.45%) Office 365
2 3 (3.45%) IaaS
Communications & Networking
1 17 (19.54%) WAN
2 16 (18.39%) LAN
3 15 (17.24%) Wireless
3 15 (17.24%) Cisco Nexus
4 14 (16.09%) Firewall
5 9 (10.34%) DNS
6 6 (6.90%) VPN
7 5 (5.75%) DHCP
7 5 (5.75%) TCP/IP
7 5 (5.75%) VoIP
7 5 (5.75%) Internet
8 3 (3.45%) MPLS
8 3 (3.45%) Cisco ASA
8 3 (3.45%) Wireshark
9 1 (1.15%) Ethernet
9 1 (1.15%) Network Security
Database & Business Intelligence
1 4 (4.60%) SQL Server
General
1 16 (18.39%) Finance
2 6 (6.90%) Welsh Language
3 4 (4.60%) Manufacturing
4 1 (1.15%) Banking
4 1 (1.15%) Multimedia
Job Titles
1 33 (37.93%) Service Manager
2 21 (24.14%) Services Delivery Manager
2 21 (24.14%) Delivery Manager
3 15 (17.24%) Network Engineer
4 12 (13.79%) Senior Network Engineer
4 12 (13.79%) Analyst
5 9 (10.34%) Customer Services Manager
6 7 (8.05%) Support Analyst
7 5 (5.75%) Senior Manager
7 5 (5.75%) 2nd Line Support
7 5 (5.75%) Team Leader
7 5 (5.75%) Senior Services Delivery Manager
7 5 (5.75%) Senior Service Manager
8 4 (4.60%) 2nd Line Support Analyst
8 4 (4.60%) Development Team Leader
8 4 (4.60%) Infrastructure Support Analyst
8 4 (4.60%) Operations Manager
8 4 (4.60%) Infrastructure Analyst
9 3 (3.45%) Project Manager
9 3 (3.45%) Trainer
Libraries, Frameworks & Software Standards
1 5 (5.75%) .NET
1 5 (5.75%) .NET Framework
2 4 (4.60%) HTML
3 3 (3.45%) COM
Miscellaneous
1 9 (10.34%) Life Science
2 8 (9.20%) Management Information System
3 4 (4.60%) Data Structures
4 3 (3.45%) EPoS
5 2 (2.30%) Performance Metrics
5 2 (2.30%) Analytical Skills
6 1 (1.15%) Client/Server
6 1 (1.15%) Blackberry
6 1 (1.15%) Thin Client
6 1 (1.15%) Fat Client
6 1 (1.15%) Video Conferencing
6 1 (1.15%) SCADA
Operating Systems
1 18 (20.69%) Windows
2 5 (5.75%) Windows Server 2003
2 5 (5.75%) Windows Server 2008
3 3 (3.45%) UNIX
4 2 (2.30%) Linux
5 1 (1.15%) Windows 7
5 1 (1.15%) Apple iOS
5 1 (1.15%) Windows 2000 Server
Processes & Methodologies
1 57 (65.52%) ITIL
2 22 (25.29%) Service Management
3 15 (17.24%) Change Management
4 14 (16.09%) Problem Management
4 14 (16.09%) Disaster Recovery
5 12 (13.79%) Network Management
6 11 (12.64%) Incident Management
7 10 (11.49%) Mentoring
7 10 (11.49%) Coaching
7 10 (11.49%) Security Management
8 8 (9.20%) Business Continuity Planning
8 8 (9.20%) People Management
8 8 (9.20%) BCP
8 8 (9.20%) Business Continuity
9 7 (8.05%) Capacity Planning
9 7 (8.05%) Load Balancing
10 6 (6.90%) Line Management
11 5 (5.75%) Scrum
11 5 (5.75%) Agile Software Development
11 5 (5.75%) Continuous Improvement
Programming Languages
1 21 (24.14%) SQL
2 4 (4.60%) Java
2 4 (4.60%) RPG
3 3 (3.45%) PowerShell
4 1 (1.15%) Fortran
4 1 (1.15%) C
Qualifications
1 15 (17.24%) CCNP
1 15 (17.24%) CCNA
1 15 (17.24%) Cisco Certification
2 14 (16.09%) Degree
3 12 (13.79%) SC Cleared
3 12 (13.79%) Security Cleared
4 7 (8.05%) Microsoft Certification
5 6 (6.90%) MCP
6 4 (4.60%) MCSE
7 2 (2.30%) MCTS
7 2 (2.30%) ITIL Foundation Certificate
7 2 (2.30%) MCSA
8 1 (1.15%) ITIL Certification
8 1 (1.15%) CISSP
8 1 (1.15%) MCITP
Quality Assurance & Compliance
1 29 (33.33%) SLA
System Software
1 12 (13.79%) Active Directory
2 10 (11.49%) Hyper-V
3 4 (4.60%) VMware Infrastructure
4 3 (3.45%) ProxySG
4 3 (3.45%) vSphere
Systems Management
1 5 (5.75%) WSUS
2 4 (4.60%) NetBackup
3 3 (3.45%) SCCM
3 3 (3.45%) SCOM
Vendors
1 30 (34.48%) Microsoft
2 20 (22.99%) Cisco
3 17 (19.54%) VMware
4 15 (17.24%) CheckPoint
5 9 (10.34%) Citrix
6 7 (8.05%) HP
7 6 (6.90%) SolarWinds
8 3 (3.45%) McAfee
8 3 (3.45%) Juniper
8 3 (3.45%) NetApp
8 3 (3.45%) Apple
8 3 (3.45%) Mitel
8 3 (3.45%) Blue Coat
8 3 (3.45%) ServiceNow
9 2 (2.30%) Remedy
9 2 (2.30%) Dell
Cardiff
IntaPeople
Salary: £22000 - £26000 per annum
Posted: 2 days ago
Newport, Gwent
CPS Group UK
Salary: £35000 - £45000 per annum + Training & Generous Benefits Package
Posted: 3 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £80000 - £100000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
McGregor Boyall
Salary: £32000.00 - £38000.00 per annum + benefits
Posted: 6 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £30000.00 - £37000.00 per annum
Posted: 26 days ago