The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 61 66 66
Rank change year-on-year
+5 0
Permanent jobs citing Service Delivery 31 20 14
As % of all permanent IT jobs located in South Wales 2.71% 1.83% 1.69%
As % of the Processes & Methodologies category 3.62% 2.49% 2.32%
Number of salaries quoted 28 18 13
Average salary £35,000 £43,750 £50,000
Average salary % change year-on-year
-20.00% -12.50%
90% offered a salary of more than £27,500 £26,750 £24,000
10% offered a salary of more than £80,000 £50,000 £65,000
UK excluding London average salary £45,000 £43,250 £43,000
% change year-on-year
+4.04% +0.58%
Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
856 803 604
As % of all permanent IT jobs located in South Wales 74.89% 73.40% 72.95%
Number of salaries quoted 769 713 547
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £47,500 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Wales

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 28 July 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +6 24 £37,500 -8.56% 1
Newport - 5 £35,000 -
Bridgend +9 1 £16,500 -40.00%
Caerphilly +3 1 - -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 28 July 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 52 (66.67%) ITIL
2 27 (34.62%) SLA
3 24 (30.77%) Service Management
4 17 (21.79%) Finance
5 14 (17.95%) LAN
5 14 (17.95%) WAN
6 11 (14.10%) Microsoft
6 11 (14.10%) CCNA
6 11 (14.10%) Cisco Certification
6 11 (14.10%) ITIL Certification
6 11 (14.10%) Network Management
7 10 (12.82%) Cisco
7 10 (12.82%) Project Management
8 9 (11.54%) Change Management
9 8 (10.26%) Firewall
9 8 (10.26%) Wireless
9 8 (10.26%) Incident Management
9 8 (10.26%) CheckPoint
9 8 (10.26%) CCNP
9 8 (10.26%) Cisco Nexus
9 8 (10.26%) Performance Management
10 7 (8.97%) Degree
10 7 (8.97%) Data Management
10 7 (8.97%) VMware
10 7 (8.97%) ITSM
11 6 (7.69%) Windows
11 6 (7.69%) SharePoint
11 6 (7.69%) Java
11 6 (7.69%) Welsh Language
11 6 (7.69%) Continuous Improvement

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 28 July 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.69%) SharePoint
2 3 (3.85%) CMS
3 2 (2.56%) WebLogic
3 2 (2.56%) SAS
3 2 (2.56%) SharePoint 2010
4 1 (1.28%) Lync
4 1 (1.28%) Site Server
4 1 (1.28%) GroupWise
Applications
1 4 (5.13%) MS Excel
2 3 (3.85%) MS Office
3 1 (1.28%) MS PowerPoint
Business Applications
1 4 (5.13%) SAP BPC
2 1 (1.28%) GoldMine
Cloud Services
1 2 (2.56%) SaaS
1 2 (2.56%) Office 365
Communications & Networking
1 14 (17.95%) LAN
1 14 (17.95%) WAN
2 8 (10.26%) Firewall
2 8 (10.26%) Wireless
2 8 (10.26%) Cisco Nexus
3 2 (2.56%) Intranet
4 1 (1.28%) FTP
4 1 (1.28%) VPN
Database & Business Intelligence
1 4 (5.13%) SAP BI
2 3 (3.85%) SQL Server
3 2 (2.56%) Relational Database
Development Applications
1 2 (2.56%) WebLogic Workshop
General
1 17 (21.79%) Finance
2 6 (7.69%) Welsh Language
3 5 (6.41%) Manufacturing
4 4 (5.13%) Telecoms
5 1 (1.28%) Pharmaceutical
5 1 (1.28%) Advertising
Job Titles
1 33 (42.31%) Service Manager
2 21 (26.92%) Delivery Manager
2 21 (26.92%) Services Delivery Manager
3 10 (12.82%) Analyst
4 8 (10.26%) Network Engineer
4 8 (10.26%) Senior Network Engineer
5 6 (7.69%) Service Analyst
5 6 (7.69%) Service Desk Manager
6 5 (6.41%) Developer
7 4 (5.13%) Systems Accountant
8 3 (3.85%) Java Developer
8 3 (3.85%) Service Desk Analyst
9 2 (2.56%) Systems Developer
9 2 (2.56%) Senior Developer
9 2 (2.56%) Platform Manager
9 2 (2.56%) Senior Systems Developer
9 2 (2.56%) Support Manager
9 2 (2.56%) Graduate
9 2 (2.56%) Technical Architect
9 2 (2.56%) Architect
Libraries, Frameworks & Software Standards
1 2 (2.56%) .NET Framework
1 2 (2.56%) HTML
1 2 (2.56%) CSS
1 2 (2.56%) XML
1 2 (2.56%) .NET
1 2 (2.56%) J2EE
Miscellaneous
1 5 (6.41%) Statistics
2 4 (5.13%) Digital Media
3 3 (3.85%) GIS
3 3 (3.85%) Management Information System
4 2 (2.56%) Smartphone
5 1 (1.28%) Blackberry
5 1 (1.28%) NHS
5 1 (1.28%) Data Protection Act
Operating Systems
1 6 (7.69%) Windows
2 3 (3.85%) Linux
3 2 (2.56%) Windows Server 2003
3 2 (2.56%) Windows Server 2008
4 1 (1.28%) Windows 2000 Server
4 1 (1.28%) Windows XP
Processes & Methodologies
1 52 (66.67%) ITIL
2 24 (30.77%) Service Management
3 11 (14.10%) Network Management
4 10 (12.82%) Project Management
5 9 (11.54%) Change Management
6 8 (10.26%) Incident Management
6 8 (10.26%) Performance Management
7 7 (8.97%) Data Management
7 7 (8.97%) ITSM
8 6 (7.69%) Continuous Improvement
9 4 (5.13%) Information Management
9 4 (5.13%) Business Intelligence
9 4 (5.13%) B2B
9 4 (5.13%) Problem Management
9 4 (5.13%) Infrastructure Management
9 4 (5.13%) Procure-to-pay
10 3 (3.85%) ITIL V3
10 3 (3.85%) Six Sigma
10 3 (3.85%) Configuration Management
10 3 (3.85%) Knowledge Management
Programming Languages
1 6 (7.69%) Java
2 2 (2.56%) C#
2 2 (2.56%) JavaScript
2 2 (2.56%) PHP
2 2 (2.56%) VB.NET
3 1 (1.28%) SQL
Qualifications
1 11 (14.10%) CCNA
1 11 (14.10%) Cisco Certification
1 11 (14.10%) ITIL Certification
2 8 (10.26%) CCNP
3 7 (8.97%) Degree
4 5 (6.41%) SC Cleared
4 5 (6.41%) Security Cleared
5 3 (3.85%) Microsoft Certification
5 3 (3.85%) MCSE
6 2 (2.56%) SAP Certification
6 2 (2.56%) PMP
6 2 (2.56%) PMI Certification
6 2 (2.56%) CISSP
7 1 (1.28%) ITIL Foundation Certificate
7 1 (1.28%) MCSM
7 1 (1.28%) Six Sigma Master Black Belt
7 1 (1.28%) Six Sigma Black Belt
7 1 (1.28%) ACCA
7 1 (1.28%) A+ Certification
7 1 (1.28%) MCSA
Quality Assurance & Compliance
1 27 (34.62%) SLA
2 1 (1.28%) PCI DSS
2 1 (1.28%) ISO 9000
2 1 (1.28%) ISO 9001
2 1 (1.28%) GxP
2 1 (1.28%) ISO/IEC 27001
System Software
1 3 (3.85%) VMware Infrastructure
Systems Management
1 1 (1.28%) SCCM
1 1 (1.28%) SCOM
Vendors
1 11 (14.10%) Microsoft
2 10 (12.82%) Cisco
3 8 (10.26%) CheckPoint
4 7 (8.97%) VMware
5 5 (6.41%) SAP
6 2 (2.56%) Oracle
6 2 (2.56%) Citrix
6 2 (2.56%) Remedy
7 1 (1.28%) HP
7 1 (1.28%) Novell
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 3 days ago
South Wales
CPS Group UK
Salary: £28000 - £40000 per annum + benefits
Posted: 3 days ago