The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Services Delivery
Wales / South Wales
Rank 65 74 62
Rank change year-on-year
+9 -12
Permanent jobs citing Service Delivery 17 24 36
As % of all permanent IT jobs located in South Wales 2.04% 1.98% 2.99%
As % of the Processes & Methodologies category 2.42% 2.46% 3.61%
Number of salaries quoted 12 24 29
Median salary £32,000 £42,500 £40,000
Median salary % change year-on-year
-24.70% +6.25%
90% offered a salary of more than £20,400 £24,000 £24,800
10% offered a salary of more than £43,150 £60,000 £46,300
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
703 976 997
As % of all permanent IT jobs located in South Wales 84.50% 80.33% 82.67%
Number of salaries quoted 613 844 862
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £52,500 £53,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 23 February 2017.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +4 10 £37,500 -11.76%
Newport -2 4 £24,000 -52.00%
Bridgend +15 2 - -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 23 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Delivery.

1 28 (48.28%) ITIL
2 27 (46.55%) Finance
3 18 (31.03%) Statistics
4 17 (29.31%) SLA
5 14 (24.14%) Contract Management
6 13 (22.41%) Data Centre
7 12 (20.69%) ITSM
7 12 (20.69%) Stakeholder Management
8 10 (17.24%) MS PowerPoint
8 10 (17.24%) ISEB
8 10 (17.24%) Critical Success Factor
8 10 (17.24%) Performance Management
8 10 (17.24%) Escalation Management
9 8 (13.79%) Linux
10 7 (12.07%) Unix
10 7 (12.07%) VPN
10 7 (12.07%) Firewall
10 7 (12.07%) Service Management
11 6 (10.34%) Cadence
11 6 (10.34%) Business Development
11 6 (10.34%) Agile Software Development
11 6 (10.34%) Project Management
11 6 (10.34%) Flash
11 6 (10.34%) SMS
11 6 (10.34%) Service Design
11 6 (10.34%) Financial Modelling
11 6 (10.34%) Mentoring
11 6 (10.34%) Stakeholder Engagement
12 5 (8.62%) Puppet
12 5 (8.62%) PaaS

Service Delivery
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.62%) Tomcat
2 3 (5.17%) IBM Notes
3 2 (3.45%) Skype for Business
4 1 (1.72%) Apache
4 1 (1.72%) IIS
Applications
1 10 (17.24%) MS PowerPoint
2 1 (1.72%) MS Excel
2 1 (1.72%) MS Office
Business Applications
1 2 (3.45%) Remedy ITSM
2 1 (1.72%) Maximo
Cloud Services
1 5 (8.62%) IaaS
1 5 (8.62%) PaaS
2 1 (1.72%) SaaS
Communications & Networking
1 7 (12.07%) Firewall
1 7 (12.07%) VPN
2 6 (10.34%) SMS
3 2 (3.45%) ADSL
3 2 (3.45%) BGP
3 2 (3.45%) Cisco ASA
3 2 (3.45%) EIGRP
3 2 (3.45%) Ethernet
3 2 (3.45%) MPLS
3 2 (3.45%) OSPF
3 2 (3.45%) RIP
3 2 (3.45%) SNMP
3 2 (3.45%) SSL
3 2 (3.45%) VoIP
3 2 (3.45%) Wi-Fi
3 2 (3.45%) Wireless
3 2 (3.45%) WLAN
4 1 (1.72%) DNS
4 1 (1.72%) Intranet
4 1 (1.72%) LAN
Database & Business Intelligence
1 1 (1.72%) Big Data
1 1 (1.72%) Data Mining
1 1 (1.72%) SAP HANA
Development Applications
1 5 (8.62%) Ant
1 5 (8.62%) Eclipse
1 5 (8.62%) Jenkins
1 5 (8.62%) Maven
2 1 (1.72%) Gradle
2 1 (1.72%) IntelliJ
General
1 27 (46.55%) Finance
2 5 (8.62%) Retail
2 5 (8.62%) Telecoms
3 3 (5.17%) Banking
4 2 (3.45%) French Language
4 2 (3.45%) German Language
4 2 (3.45%) Italian Language
4 2 (3.45%) Marketing
5 1 (1.72%) Games
5 1 (1.72%) Portuguese Language
5 1 (1.72%) Spanish Language
Job Titles
1 16 (27.59%) Service Manager
2 13 (22.41%) Analyst
3 11 (18.97%) Delivery Manager
3 11 (18.97%) Services Delivery Manager
4 6 (10.34%) IT Manager
5 5 (8.62%) Cloud Engineer
5 5 (8.62%) Developer
5 5 (8.62%) Java Developer
5 5 (8.62%) Service Analyst
5 5 (8.62%) Service Desk Analyst
6 4 (6.90%) Applications Support
6 4 (6.90%) Applications Support Analyst
6 4 (6.90%) Operations Manager
6 4 (6.90%) Service Support Manager
6 4 (6.90%) Support Analyst
6 4 (6.90%) Support Manager
7 3 (5.17%) Automation Engineer
7 3 (5.17%) Cloud Automation Engineer
7 3 (5.17%) DevOps Engineer
8 2 (3.45%) Cloud Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 6 (10.34%) Flash
2 5 (8.62%) CSS
2 5 (8.62%) CSS3
2 5 (8.62%) Hibernate
2 5 (8.62%) HTML
2 5 (8.62%) HTML5
2 5 (8.62%) J2EE
2 5 (8.62%) REST
2 5 (8.62%) RESTful
2 5 (8.62%) Spring
3 2 (3.45%) CGI
Miscellaneous
1 13 (22.41%) Data Centre
2 5 (8.62%) Cloud Native
2 5 (8.62%) Fintech
3 4 (6.90%) Computer Science
4 3 (5.17%) Analytical Skills
5 2 (3.45%) Management Information System
5 2 (3.45%) Security Operations Centre
6 1 (1.72%) CMDB
6 1 (1.72%) Driving Licence
6 1 (1.72%) Social Media
6 1 (1.72%) Virtual Team
Operating Systems
1 8 (13.79%) Linux
2 7 (12.07%) Unix
3 5 (8.62%) Android
4 4 (6.90%) Windows
5 1 (1.72%) AIX
5 1 (1.72%) CentOS
5 1 (1.72%) Windows Server
Processes & Methodologies
1 28 (48.28%) ITIL
2 18 (31.03%) Statistics
3 14 (24.14%) Contract Management
4 12 (20.69%) ITSM
4 12 (20.69%) Stakeholder Management
5 10 (17.24%) Critical Success Factor
5 10 (17.24%) Escalation Management
5 10 (17.24%) Performance Management
6 7 (12.07%) Service Management
7 6 (10.34%) Agile Software Development
7 6 (10.34%) Business Development
7 6 (10.34%) Financial Modelling
7 6 (10.34%) Mentoring
7 6 (10.34%) Project Management
7 6 (10.34%) Service Design
7 6 (10.34%) Stakeholder Engagement
8 5 (8.62%) Business Transformation
8 5 (8.62%) Continuous Improvement
8 5 (8.62%) Software Delivery
8 5 (8.62%) TDD
Programming Languages
1 5 (8.62%) Bash Shell
1 5 (8.62%) Java
1 5 (8.62%) JavaScript
1 5 (8.62%) Perl
1 5 (8.62%) Python
1 5 (8.62%) Scala
1 5 (8.62%) SQL
2 1 (1.72%) PowerShell
Qualifications
1 10 (17.24%) ISEB
2 4 (6.90%) Degree
3 3 (5.17%) Security Cleared
4 2 (3.45%) CCNA
4 2 (3.45%) CCNP
4 2 (3.45%) Cisco Certification
4 2 (3.45%) SC Cleared
5 1 (1.72%) MCP
5 1 (1.72%) MCSA
5 1 (1.72%) MCTS
5 1 (1.72%) Microsoft Certification
Quality Assurance & Compliance
1 17 (29.31%) SLA
2 1 (1.72%) ISO/IEC 27001
2 1 (1.72%) QA
System Software
1 4 (6.90%) Active Directory
2 1 (1.72%) Hyper-V
Systems Management
1 5 (8.62%) Ansible
1 5 (8.62%) Opscode Chef
1 5 (8.62%) Puppet
2 2 (3.45%) BladeLogic
2 2 (3.45%) WhatsUp Gold
2 2 (3.45%) WSUS
3 1 (1.72%) SCCM
3 1 (1.72%) Tivoli
Vendors
1 6 (10.34%) Cadence
2 5 (8.62%) VMware
2 5 (8.62%) Vyatta
3 4 (6.90%) Microsoft
4 3 (5.17%) Cisco
4 3 (5.17%) Citrix
4 3 (5.17%) ICL
4 3 (5.17%) Lotus
5 2 (3.45%) BMC
5 2 (3.45%) CheckPoint
5 2 (3.45%) Dell
5 2 (3.45%) F5
5 2 (3.45%) Fortinet
5 2 (3.45%) HP
5 2 (3.45%) Intel Security
5 2 (3.45%) Juniper
5 2 (3.45%) Nortel
5 2 (3.45%) Palo Alto
5 2 (3.45%) Remedy
5 2 (3.45%) SolarWinds