The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 62 48 64
Rank change year-on-year
-14 +16
Permanent jobs citing Service Delivery 35 28 23
As % of all permanent IT jobs located in South Wales 2.87% 3.38% 2.40%
As % of the Processes & Methodologies category 3.57% 4.23% 3.16%
Number of salaries quoted 28 11 21
Average salary £39,775 £37,500 £42,000
Average salary % change year-on-year
+6.06% -10.71%
90% offered a salary of more than £23,000 £27,500 £35,000
10% offered a salary of more than £46,000 £52,500 £47,500
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
981 662 729
As % of all permanent IT jobs located in South Wales 80.48% 79.95% 76.02%
Number of salaries quoted 850 553 629
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £27,000 £26,500 £26,000
10% offered a salary of more than £52,500 £48,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport -10 13 £45,000 +12.50%
Cardiff -18 13 £32,000 -35.46% 2
Caerphilly +7 4 - -
Torfaen - 4 £25,000 -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 27 February 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 57 (66.28%) ITIL
2 31 (36.05%) Microsoft
3 29 (33.72%) SLA
4 23 (26.74%) Cisco
5 21 (24.42%) Windows
6 19 (22.09%) SQL
6 19 (22.09%) LAN
6 19 (22.09%) WAN
7 18 (20.93%) CheckPoint
8 17 (19.77%) MS Excel
8 17 (19.77%) Service Management
9 16 (18.60%) Wireless
9 16 (18.60%) VMware
9 16 (18.60%) CCNP
9 16 (18.60%) CCNA
9 16 (18.60%) Active Directory
9 16 (18.60%) Cisco Certification
9 16 (18.60%) Cisco Nexus
10 15 (17.44%) Finance
10 15 (17.44%) Firewall
11 14 (16.28%) Disaster Recovery
12 13 (15.12%) Network Management
13 12 (13.95%) Degree
13 12 (13.95%) Mentoring
13 12 (13.95%) Citrix
14 11 (12.79%) Change Management
14 11 (12.79%) Problem Management
14 11 (12.79%) Hyper-V
15 10 (11.63%) Microsoft Certification
15 10 (11.63%) DNS

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 27 February 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.65%) IIS
1 4 (4.65%) Commerce Server
1 4 (4.65%) CMS
1 4 (4.65%) Lync
2 2 (2.33%) IBM Notes
3 1 (1.16%) MS Exchange
3 1 (1.16%) Exchange Server 2007
3 1 (1.16%) Exchange Server 2010
Applications
1 17 (19.77%) MS Excel
2 10 (11.63%) MS Office
3 7 (8.14%) MS PowerPoint
Cloud Services
1 7 (8.14%) Microsoft Azure
2 5 (5.81%) Office 365
3 3 (3.49%) IaaS
4 1 (1.16%) SaaS
Communications & Networking
1 19 (22.09%) LAN
1 19 (22.09%) WAN
2 16 (18.60%) Wireless
2 16 (18.60%) Cisco Nexus
3 15 (17.44%) Firewall
4 10 (11.63%) DNS
5 7 (8.14%) VoIP
6 6 (6.98%) VPN
7 5 (5.81%) TCP/IP
7 5 (5.81%) DHCP
7 5 (5.81%) Internet
8 3 (3.49%) MPLS
8 3 (3.49%) Wireshark
8 3 (3.49%) Cisco ASA
9 2 (2.33%) Network Security
10 1 (1.16%) Ethernet
10 1 (1.16%) SAN
Database & Business Intelligence
1 4 (4.65%) SQL Server
General
1 15 (17.44%) Finance
2 6 (6.98%) Welsh Language
3 3 (3.49%) Manufacturing
4 1 (1.16%) Banking
4 1 (1.16%) Multimedia
4 1 (1.16%) Italian Language
Job Titles
1 26 (30.23%) Service Manager
2 16 (18.60%) Network Engineer
3 15 (17.44%) Analyst
3 15 (17.44%) Services Delivery Manager
3 15 (17.44%) Delivery Manager
4 13 (15.12%) Senior Network Engineer
5 8 (9.30%) Customer Services Manager
5 8 (9.30%) Team Leader
6 7 (8.14%) Support Analyst
7 6 (6.98%) Service Analyst
8 5 (5.81%) 2nd Line Support
9 4 (4.65%) Operations Manager
9 4 (4.65%) Infrastructure Analyst
9 4 (4.65%) Service Desk Analyst
9 4 (4.65%) 2nd Line Support Analyst
9 4 (4.65%) Infrastructure Support Analyst
10 3 (3.49%) Support Manager
10 3 (3.49%) Problem Manager
10 3 (3.49%) Development Team Leader
10 3 (3.49%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 5 (5.81%) .NET
1 5 (5.81%) .NET Framework
2 3 (3.49%) HTML
2 3 (3.49%) COM
3 1 (1.16%) Hibernate
3 1 (1.16%) Spring
3 1 (1.16%) J2EE
Miscellaneous
1 7 (8.14%) Management Information System
2 6 (6.98%) Life Science
3 3 (3.49%) EPoS
3 3 (3.49%) Data Structures
4 2 (2.33%) Performance Metrics
4 2 (2.33%) Thin Client
4 2 (2.33%) Fat Client
5 1 (1.16%) Video Conferencing
5 1 (1.16%) Analytical Skills
5 1 (1.16%) Blackberry
5 1 (1.16%) SCADA
5 1 (1.16%) Client/Server
Operating Systems
1 21 (24.42%) Windows
2 6 (6.98%) Windows Server 2008
3 5 (5.81%) Windows Server 2003
4 3 (3.49%) UNIX
4 3 (3.49%) Linux
5 2 (2.33%) Windows XP
6 1 (1.16%) Windows 2000 Server
6 1 (1.16%) Windows 7
6 1 (1.16%) Apple iOS
6 1 (1.16%) Windows Server 2012
Processes & Methodologies
1 57 (66.28%) ITIL
2 17 (19.77%) Service Management
3 14 (16.28%) Disaster Recovery
4 13 (15.12%) Network Management
5 12 (13.95%) Mentoring
6 11 (12.79%) Change Management
6 11 (12.79%) Problem Management
7 9 (10.47%) Security Management
7 9 (10.47%) Coaching
8 8 (9.30%) People Management
8 8 (9.30%) Incident Management
9 7 (8.14%) Load Balancing
9 7 (8.14%) Business Continuity
9 7 (8.14%) Capacity Planning
9 7 (8.14%) BCP
9 7 (8.14%) Business Continuity Planning
10 6 (6.98%) Continuous Improvement
10 6 (6.98%) Line Management
11 4 (4.65%) PRINCE2
11 4 (4.65%) ITSM
Programming Languages
1 19 (22.09%) SQL
2 4 (4.65%) Java
2 4 (4.65%) PowerShell
3 3 (3.49%) RPG
4 1 (1.16%) Fortran
4 1 (1.16%) C
Qualifications
1 16 (18.60%) CCNP
1 16 (18.60%) CCNA
1 16 (18.60%) Cisco Certification
2 12 (13.95%) Degree
3 10 (11.63%) Microsoft Certification
4 8 (9.30%) SC Cleared
4 8 (9.30%) Security Cleared
5 7 (8.14%) MCSE
6 6 (6.98%) MCP
7 5 (5.81%) MCSA
8 4 (4.65%) MCTS
9 3 (3.49%) MCITP
9 3 (3.49%) VCP4
9 3 (3.49%) ITIL Foundation Certificate
10 2 (2.33%) CISSP
11 1 (1.16%) ITIL Certification
11 1 (1.16%) GCIA
11 1 (1.16%) CEH
11 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (33.72%) SLA
System Software
1 16 (18.60%) Active Directory
2 11 (12.79%) Hyper-V
3 5 (5.81%) VMware Infrastructure
4 3 (3.49%) vSphere
4 3 (3.49%) ProxySG
Systems Management
1 8 (9.30%) WSUS
2 6 (6.98%) SCCM
3 4 (4.65%) SCOM
3 4 (4.65%) NetBackup
4 2 (2.33%) Norton AntiVirus
Vendors
1 31 (36.05%) Microsoft
2 23 (26.74%) Cisco
3 18 (20.93%) CheckPoint
4 16 (18.60%) VMware
5 12 (13.95%) Citrix
6 7 (8.14%) HP
7 6 (6.98%) SolarWinds
7 6 (6.98%) McAfee
8 4 (4.65%) NetApp
9 3 (3.49%) Apple
9 3 (3.49%) Juniper
9 3 (3.49%) ServiceNow
9 3 (3.49%) Mitel
9 3 (3.49%) Blue Coat
10 2 (2.33%) BT
10 2 (2.33%) Symantec
10 2 (2.33%) Dell
10 2 (2.33%) Lotus
11 1 (1.16%) Remedy
Cardiff
IntaPeople
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Cardiff
IntaPeople
Salary: £0 - £38000 per annum
Posted: 7 days ago