The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 65 40 74
Rank change year-on-year
-25 +34
Permanent jobs citing Service Delivery 35 48 17
As % of all permanent IT jobs located in South Wales 2.88% 4.74% 1.65%
As % of the Processes & Methodologies category 3.56% 5.77% 2.18%
Number of salaries quoted 32 32 15
Average salary £37,750 £35,000 £42,500
Average salary % change year-on-year
+7.85% -17.64%
90% offered a salary of more than £23,000 £29,550 £40,000
10% offered a salary of more than £42,250 £40,000 £50,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
982 832 781
As % of all permanent IT jobs located in South Wales 80.69% 82.13% 75.97%
Number of salaries quoted 850 702 707
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 21 April 2015.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -10 15 £35,000 - 1
Newport -10 12 £40,000 +6.66% 1
Torfaen - 6 £27,500 -
Bridgend -2 1 £27,000 -22.85% 1
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 21 April 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 58 (70.73%) ITIL
2 30 (36.59%) SLA
3 28 (34.15%) Microsoft
4 27 (32.93%) Cisco
5 22 (26.83%) WAN
6 21 (25.61%) LAN
6 21 (25.61%) Windows
6 21 (25.61%) CheckPoint
7 19 (23.17%) CCNP
7 19 (23.17%) CCNA
7 19 (23.17%) Cisco Certification
7 19 (23.17%) Service Management
7 19 (23.17%) Wireless
7 19 (23.17%) Cisco Nexus
8 17 (20.73%) Firewall
9 16 (19.51%) Network Management
10 15 (18.29%) VMware
10 15 (18.29%) Active Directory
10 15 (18.29%) SQL
10 15 (18.29%) MS Excel
11 13 (15.85%) Problem Management
12 12 (14.63%) Finance
12 12 (14.63%) Disaster Recovery
13 11 (13.41%) Change Management
13 11 (13.41%) Citrix
13 11 (13.41%) Hyper-V
13 11 (13.41%) Mentoring
14 10 (12.20%) Degree
15 9 (10.98%) HP
15 9 (10.98%) Coaching

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 21 April 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.10%) IIS
2 4 (4.88%) Commerce Server
2 4 (4.88%) CMS
3 2 (2.44%) IBM Notes
3 2 (2.44%) Lync
4 1 (1.22%) Exchange Server 2010
4 1 (1.22%) MS Exchange
4 1 (1.22%) Exchange Server 2007
Applications
1 15 (18.29%) MS Excel
2 8 (9.76%) MS Office
3 5 (6.10%) MS PowerPoint
Cloud Services
1 7 (8.54%) Microsoft Azure
2 5 (6.10%) Office 365
3 4 (4.88%) SaaS
4 3 (3.66%) IaaS
5 1 (1.22%) Amazon EC2
5 1 (1.22%) Amazon AWS
Communications & Networking
1 22 (26.83%) WAN
2 21 (25.61%) LAN
3 19 (23.17%) Wireless
3 19 (23.17%) Cisco Nexus
4 17 (20.73%) Firewall
5 8 (9.76%) DNS
6 7 (8.54%) TCP/IP
6 7 (8.54%) VoIP
7 5 (6.10%) Internet
8 3 (3.66%) MPLS
8 3 (3.66%) Wireshark
8 3 (3.66%) Cisco ASA
8 3 (3.66%) DHCP
8 3 (3.66%) Ethernet
8 3 (3.66%) VPN
9 1 (1.22%) SAN
9 1 (1.22%) Network Security
Database & Business Intelligence
1 6 (7.32%) SQL Server
2 1 (1.22%) Amazon RDS
General
1 12 (14.63%) Finance
2 6 (7.32%) Welsh Language
3 5 (6.10%) Manufacturing
4 3 (3.66%) Multimedia
5 2 (2.44%) Telecoms
6 1 (1.22%) Italian Language
6 1 (1.22%) Banking
Job Titles
1 19 (23.17%) Network Engineer
1 19 (23.17%) Service Manager
2 16 (19.51%) Senior Network Engineer
3 12 (14.63%) Analyst
4 10 (12.20%) Delivery Manager
5 9 (10.98%) Services Delivery Manager
6 6 (7.32%) Service Analyst
6 6 (7.32%) Technical Manager
7 5 (6.10%) Support Analyst
7 5 (6.10%) Technical Support
7 5 (6.10%) 2nd Line Support
7 5 (6.10%) Customer Services Manager
8 4 (4.88%) 2nd Line Support Analyst
8 4 (4.88%) Operations Manager
8 4 (4.88%) Infrastructure Analyst
8 4 (4.88%) Project Manager
8 4 (4.88%) Support Manager
8 4 (4.88%) Team Leader
8 4 (4.88%) Technical Support Manager
8 4 (4.88%) Infrastructure Support Analyst
Libraries, Frameworks & Software Standards
1 6 (7.32%) .NET
2 5 (6.10%) .NET Framework
3 3 (3.66%) COM
4 1 (1.22%) Web Services
4 1 (1.22%) Hibernate
4 1 (1.22%) Spring
4 1 (1.22%) Java EE
4 1 (1.22%) J2EE
Miscellaneous
1 7 (8.54%) Management Information System
2 5 (6.10%) Life Science
2 5 (6.10%) Analytical Skills
3 2 (2.44%) Performance Metrics
3 2 (2.44%) Video Conferencing
4 1 (1.22%) Public Cloud
4 1 (1.22%) Fat Client
4 1 (1.22%) Computer Science
4 1 (1.22%) Client/Server
4 1 (1.22%) Thin Client
4 1 (1.22%) Blackberry
Operating Systems
1 21 (25.61%) Windows
2 6 (7.32%) Windows Server 2008
3 5 (6.10%) Linux
3 5 (6.10%) Windows Server 2003
4 2 (2.44%) Windows XP
4 2 (2.44%) Windows 7
4 2 (2.44%) Apple iOS
5 1 (1.22%) Windows Server 2012
5 1 (1.22%) Windows 2000 Server
5 1 (1.22%) CentOS
5 1 (1.22%) UNIX
5 1 (1.22%) FreeBSD
Processes & Methodologies
1 58 (70.73%) ITIL
2 19 (23.17%) Service Management
3 16 (19.51%) Network Management
4 13 (15.85%) Problem Management
5 12 (14.63%) Disaster Recovery
6 11 (13.41%) Change Management
6 11 (13.41%) Mentoring
7 9 (10.98%) Coaching
8 8 (9.76%) Incident Management
9 7 (8.54%) Load Balancing
9 7 (8.54%) Capacity Planning
9 7 (8.54%) People Management
10 6 (7.32%) Line Management
10 6 (7.32%) Continuous Improvement
10 6 (7.32%) ITSM
10 6 (7.32%) Security Management
11 5 (6.10%) Business Continuity
11 5 (6.10%) BCP
11 5 (6.10%) PRINCE2
11 5 (6.10%) Business Continuity Planning
Programming Languages
1 15 (18.29%) SQL
2 4 (4.88%) PowerShell
3 2 (2.44%) Java
4 1 (1.22%) Perl
4 1 (1.22%) PL/SQL
4 1 (1.22%) Python
Qualifications
1 19 (23.17%) CCNP
1 19 (23.17%) CCNA
1 19 (23.17%) Cisco Certification
2 10 (12.20%) Degree
3 8 (9.76%) Microsoft Certification
4 7 (8.54%) MCSE
5 6 (7.32%) Security Cleared
6 5 (6.10%) SC Cleared
7 4 (4.88%) MCP
8 3 (3.66%) MCITP
8 3 (3.66%) MCSA
9 2 (2.44%) ITIL Foundation Certificate
9 2 (2.44%) MCTS
10 1 (1.22%) CISSP
10 1 (1.22%) ITIL Certification
10 1 (1.22%) GCIA
10 1 (1.22%) CEH
10 1 (1.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (36.59%) SLA
System Software
1 15 (18.29%) Active Directory
2 11 (13.41%) Hyper-V
3 6 (7.32%) VMware Infrastructure
4 3 (3.66%) vSphere
4 3 (3.66%) ProxySG
Systems Management
1 6 (7.32%) WSUS
1 6 (7.32%) SCCM
2 4 (4.88%) SCOM
2 4 (4.88%) NetBackup
3 2 (2.44%) Norton AntiVirus
4 1 (1.22%) Nagios
4 1 (1.22%) Graphite
Vendors
1 28 (34.15%) Microsoft
2 27 (32.93%) Cisco
3 21 (25.61%) CheckPoint
4 15 (18.29%) VMware
5 11 (13.41%) Citrix
6 9 (10.98%) HP
7 6 (7.32%) SolarWinds
7 6 (7.32%) McAfee
8 5 (6.10%) Apple
9 4 (4.88%) NetApp
10 3 (3.66%) Juniper
10 3 (3.66%) ServiceNow
10 3 (3.66%) Mitel
10 3 (3.66%) Blue Coat
11 2 (2.44%) BT
11 2 (2.44%) Symantec
11 2 (2.44%) Lotus
12 1 (1.22%) Dell
12 1 (1.22%) Oracle
Bridgend, Mid Glamorgan
CGI
Salary: £32000 - £37000 per annum + benefits
Posted: 18 hours ago
Newport, Gwent
CPS Group UK
Salary: £35000 - £45000 per annum + Training & Generous Benefits Package
Posted: 6 days ago