The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 9 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Location
3 months to
9 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 57 68 61
Rank change year-on-year
+11 -7
Permanent jobs citing Service Delivery 37 19 21
As % of all permanent IT jobs located in South Wales 3.35% 1.75% 2.50%
As % of the Processes & Methodologies category 4.39% 2.40% 3.39%
Number of salaries quoted 33 16 20
Average salary £35,000 £45,000 £36,750
Average salary % change year-on-year
-22.22% +22.44%
90% offered a salary of more than £27,500 £28,750 £24,000
10% offered a salary of more than £74,000 £52,500 £56,250
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
842 793 619
As % of all permanent IT jobs located in South Wales 76.20% 73.22% 73.60%
Number of salaries quoted 736 696 568
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £47,500 £53,250
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
Wales

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 9 July 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 9 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +12 28 £35,000 -22.22% 3
Newport - 5 £35,000 -
Bridgend +12 3 £35,000 -6.66%
Caerphilly +8 1 - -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 9 July 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 56 (65.88%) ITIL
2 29 (34.12%) SLA
3 26 (30.59%) Service Management
4 23 (27.06%) Finance
5 14 (16.47%) LAN
5 14 (16.47%) WAN
6 13 (15.29%) ITIL Certification
7 11 (12.94%) Cisco Certification
7 11 (12.94%) Incident Management
7 11 (12.94%) Statistics
7 11 (12.94%) Network Management
8 10 (11.76%) Information Management
8 10 (11.76%) Degree
8 10 (11.76%) Cisco
8 10 (11.76%) CCNA
9 9 (10.59%) Microsoft
9 9 (10.59%) Java
9 9 (10.59%) Change Management
10 8 (9.41%) Firewall
10 8 (9.41%) Wireless
10 8 (9.41%) Performance Management
10 8 (9.41%) CCNP
10 8 (9.41%) CheckPoint
10 8 (9.41%) Cisco Nexus
11 7 (8.24%) Project Management
11 7 (8.24%) Data Management
11 7 (8.24%) ITSM
11 7 (8.24%) VMware
12 6 (7.06%) Project Planning
12 6 (7.06%) Welsh Language

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 9 July 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.88%) WebLogic
1 5 (5.88%) SAS
2 4 (4.71%) SharePoint
3 1 (1.18%) Lync
3 1 (1.18%) Site Server
3 1 (1.18%) GroupWise
3 1 (1.18%) CMS
Applications
1 4 (4.71%) MS Excel
2 3 (3.53%) MS Office
3 1 (1.18%) MS PowerPoint
Business Applications
1 4 (4.71%) SAP BPC
2 1 (1.18%) GoldMine
Cloud Services
1 2 (2.35%) SaaS
Communications & Networking
1 14 (16.47%) LAN
1 14 (16.47%) WAN
2 8 (9.41%) Firewall
2 8 (9.41%) Wireless
2 8 (9.41%) Cisco Nexus
3 1 (1.18%) FTP
3 1 (1.18%) VPN
Database & Business Intelligence
1 4 (4.71%) SAP BI
2 1 (1.18%) SQL Server
Development Applications
1 5 (5.88%) WebLogic Workshop
General
1 23 (27.06%) Finance
2 6 (7.06%) Welsh Language
3 5 (5.88%) Manufacturing
4 4 (4.71%) Telecoms
5 1 (1.18%) Pharmaceutical
5 1 (1.18%) Advertising
Job Titles
1 32 (37.65%) Service Manager
2 22 (25.88%) Services Delivery Manager
2 22 (25.88%) Delivery Manager
3 11 (12.94%) Analyst
4 8 (9.41%) Senior Network Engineer
4 8 (9.41%) Network Engineer
5 6 (7.06%) Service Analyst
5 6 (7.06%) Service Desk Manager
6 5 (5.88%) Platform Manager
6 5 (5.88%) Architect
6 5 (5.88%) Technical Architect
7 4 (4.71%) Systems Accountant
7 4 (4.71%) Incident Manager
8 3 (3.53%) Developer
8 3 (3.53%) Java Developer
8 3 (3.53%) Service Desk Analyst
9 2 (2.35%) Support Manager
9 2 (2.35%) Graduate
9 2 (2.35%) IT Support
9 2 (2.35%) Service Design Analyst
Libraries, Frameworks & Software Standards
1 5 (5.88%) J2EE
Miscellaneous
1 11 (12.94%) Statistics
2 4 (4.71%) Digital Media
3 3 (3.53%) GIS
4 2 (2.35%) Management Information System
4 2 (2.35%) Smartphone
5 1 (1.18%) Blackberry
5 1 (1.18%) NHS
Operating Systems
1 6 (7.06%) Windows
2 3 (3.53%) Linux
3 2 (2.35%) Windows Server 2003
3 2 (2.35%) Windows Server 2008
4 1 (1.18%) Windows 2000 Server
4 1 (1.18%) Windows XP
Processes & Methodologies
1 56 (65.88%) ITIL
2 26 (30.59%) Service Management
3 11 (12.94%) Incident Management
3 11 (12.94%) Network Management
4 10 (11.76%) Information Management
5 9 (10.59%) Change Management
6 8 (9.41%) Performance Management
7 7 (8.24%) Project Management
7 7 (8.24%) Data Management
7 7 (8.24%) ITSM
8 6 (7.06%) Project Planning
8 6 (7.06%) Continuous Improvement
9 5 (5.88%) Change Control
9 5 (5.88%) RAD
9 5 (5.88%) DSDM
9 5 (5.88%) Technical Architecture
9 5 (5.88%) Performance Testing
9 5 (5.88%) Zachman Framework
9 5 (5.88%) TOGAF
9 5 (5.88%) Enterprise Architecture
Programming Languages
1 9 (10.59%) Java
2 1 (1.18%) SQL
Qualifications
1 13 (15.29%) ITIL Certification
2 11 (12.94%) Cisco Certification
3 10 (11.76%) Degree
3 10 (11.76%) CCNA
4 8 (9.41%) CCNP
5 5 (5.88%) SC Cleared
5 5 (5.88%) Security Cleared
6 3 (3.53%) MCSE
6 3 (3.53%) Microsoft Certification
7 2 (2.35%) SAP Certification
7 2 (2.35%) PMP
7 2 (2.35%) PMI Certification
7 2 (2.35%) CISSP
8 1 (1.18%) MCSM
8 1 (1.18%) MCSA
8 1 (1.18%) A+ Certification
8 1 (1.18%) ACCA
8 1 (1.18%) CIMA
8 1 (1.18%) Six Sigma Master Black Belt
8 1 (1.18%) Six Sigma Black Belt
Quality Assurance & Compliance
1 29 (34.12%) SLA
2 1 (1.18%) ISO 9000
2 1 (1.18%) ISO 9001
2 1 (1.18%) GxP
2 1 (1.18%) ISO/IEC 27001
2 1 (1.18%) PCI DSS
System Software
1 3 (3.53%) VMware Infrastructure
Systems Management
1 1 (1.18%) SCCM
1 1 (1.18%) SCOM
Vendors
1 10 (11.76%) Cisco
2 9 (10.59%) Microsoft
3 8 (9.41%) CheckPoint
4 7 (8.24%) VMware
5 5 (5.88%) Oracle
5 5 (5.88%) SAP
6 2 (2.35%) Remedy
6 2 (2.35%) Citrix
7 1 (1.18%) HP
7 1 (1.18%) Novell
Cardiff, South Glamorgan
Interaction Recruitment PLC
Salary: £35k - 45k per year
Posted: 14 hours ago
Cardiff, South Glamorgan
National Assembly
Posted: 16 hours ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 6 days ago