The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 46 89 56
Rank change year-on-year
+43 -33
Permanent jobs citing Service Delivery 48 15 25
As % of all permanent IT jobs located in South Wales 4.24% 1.31% 2.80%
As % of the Processes & Methodologies category 5.52% 1.61% 4.16%
Number of salaries quoted 37 12 22
Average salary £42,500 £41,000 £35,000
Average salary % change year-on-year
+3.65% +17.14%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
869 929 601
As % of all permanent IT jobs located in South Wales 76.70% 80.99% 67.23%
Number of salaries quoted 760 838 553
Average salary £36,000 £37,565 £35,000
Average salary % change year-on-year
-4.16% +7.32%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £49,096 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +31 20 £46,750 +14.02% 2
Cardiff +16 19 £33,500 -29.16% 5
Neath Port Talbot - 4 £32,000 -
Torfaen - 3 - - 1
Caerphilly +3 2 - - 1
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 19 December 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 54 (61.36%) ITIL
2 32 (36.36%) SLA
3 28 (31.82%) Microsoft
4 20 (22.73%) Service Management
5 19 (21.59%) SQL
6 18 (20.45%) MS Excel
7 17 (19.32%) Cisco
8 16 (18.18%) WAN
9 15 (17.05%) LAN
9 15 (17.05%) Degree
9 15 (17.05%) VMware
9 15 (17.05%) Change Management
10 14 (15.91%) Disaster Recovery
10 14 (15.91%) CheckPoint
10 14 (15.91%) Incident Management
10 14 (15.91%) Mentoring
10 14 (15.91%) Cisco Certification
10 14 (15.91%) Wireless
10 14 (15.91%) Cisco Nexus
10 14 (15.91%) CCNP
10 14 (15.91%) CCNA
11 13 (14.77%) Firewall
11 13 (14.77%) SC Cleared
11 13 (14.77%) Security Cleared
11 13 (14.77%) Coaching
11 13 (14.77%) Problem Management
12 12 (13.64%) Windows
13 11 (12.50%) Network Management
13 11 (12.50%) Finance
14 10 (11.36%) MS PowerPoint

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 19 December 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.55%) CMS
2 2 (2.27%) IIS
2 2 (2.27%) SharePoint
2 2 (2.27%) SharePoint 2010
2 2 (2.27%) Lync
2 2 (2.27%) Commerce Server
3 1 (1.14%) Exchange Server 2010
3 1 (1.14%) MS Exchange
3 1 (1.14%) Exchange Server 2007
Applications
1 18 (20.45%) MS Excel
2 10 (11.36%) MS PowerPoint
3 9 (10.23%) MS Office
Cloud Services
1 6 (6.82%) Microsoft Azure
2 5 (5.68%) Office 365
3 3 (3.41%) IaaS
Communications & Networking
1 16 (18.18%) WAN
2 15 (17.05%) LAN
3 14 (15.91%) Wireless
3 14 (15.91%) Cisco Nexus
4 13 (14.77%) Firewall
5 7 (7.95%) DNS
6 6 (6.82%) VPN
7 5 (5.68%) VoIP
7 5 (5.68%) DHCP
8 3 (3.41%) Internet
8 3 (3.41%) MPLS
8 3 (3.41%) Wireshark
8 3 (3.41%) Cisco ASA
9 2 (2.27%) Intranet
9 2 (2.27%) TCP/IP
10 1 (1.14%) Network Security
Database & Business Intelligence
1 4 (4.55%) SQL Server
2 2 (2.27%) Relational Database
Development Applications
1 1 (1.14%) JIRA
General
1 11 (12.50%) Finance
2 7 (7.95%) Welsh Language
3 4 (4.55%) Manufacturing
4 1 (1.14%) Banking
Job Titles
1 40 (45.45%) Service Manager
2 23 (26.14%) Services Delivery Manager
2 23 (26.14%) Delivery Manager
3 14 (15.91%) Network Engineer
4 11 (12.50%) Senior Network Engineer
4 11 (12.50%) Customer Services Manager
5 10 (11.36%) Analyst
6 5 (5.68%) Senior Manager
6 5 (5.68%) Support Analyst
6 5 (5.68%) Senior Services Delivery Manager
6 5 (5.68%) Service Support Manager
6 5 (5.68%) Senior Service Manager
6 5 (5.68%) Support Manager
6 5 (5.68%) Team Leader
7 4 (4.55%) Development Team Leader
7 4 (4.55%) Service Desk Manager
8 3 (3.41%) IT Project Manager
8 3 (3.41%) Server Engineer
8 3 (3.41%) Systems Administrator
8 3 (3.41%) Project Manager
Libraries, Frameworks & Software Standards
1 6 (6.82%) HTML
2 5 (5.68%) .NET
2 5 (5.68%) .NET Framework
3 2 (2.27%) CSS
3 2 (2.27%) XML
Miscellaneous
1 9 (10.23%) Life Science
2 6 (6.82%) Management Information System
3 4 (4.55%) Analytical Skills
3 4 (4.55%) Data Structures
4 3 (3.41%) EPoS
5 2 (2.27%) Performance Metrics
6 1 (1.14%) Fat Client
6 1 (1.14%) Thin Client
6 1 (1.14%) Blackberry
6 1 (1.14%) Data Protection Act
6 1 (1.14%) SCADA
6 1 (1.14%) Client/Server
Operating Systems
1 12 (13.64%) Windows
2 3 (3.41%) UNIX
2 3 (3.41%) Windows Server 2003
2 3 (3.41%) Windows Server 2008
3 1 (1.14%) Windows 2000 Server
3 1 (1.14%) Windows 7
3 1 (1.14%) Linux
Processes & Methodologies
1 54 (61.36%) ITIL
2 20 (22.73%) Service Management
3 15 (17.05%) Change Management
4 14 (15.91%) Disaster Recovery
4 14 (15.91%) Incident Management
4 14 (15.91%) Mentoring
5 13 (14.77%) Coaching
5 13 (14.77%) Problem Management
6 11 (12.50%) Network Management
7 10 (11.36%) Security Management
8 8 (9.09%) Business Continuity
8 8 (9.09%) BCP
8 8 (9.09%) Business Continuity Planning
9 7 (7.95%) Capacity Planning
9 7 (7.95%) Line Management
10 6 (6.82%) Project Management
11 5 (5.68%) Agile Software Development
11 5 (5.68%) Load Balancing
11 5 (5.68%) People Management
11 5 (5.68%) Scrum
Programming Languages
1 19 (21.59%) SQL
2 4 (4.55%) RPG
2 4 (4.55%) Java
3 3 (3.41%) PowerShell
4 2 (2.27%) VB.NET
4 2 (2.27%) JavaScript
4 2 (2.27%) PHP
4 2 (2.27%) C#
5 1 (1.14%) C
5 1 (1.14%) Fortran
Qualifications
1 15 (17.05%) Degree
2 14 (15.91%) CCNP
2 14 (15.91%) CCNA
2 14 (15.91%) Cisco Certification
3 13 (14.77%) SC Cleared
3 13 (14.77%) Security Cleared
4 5 (5.68%) Microsoft Certification
5 4 (4.55%) ITIL Certification
5 4 (4.55%) MCP
6 2 (2.27%) MCSE
6 2 (2.27%) MCSA
6 2 (2.27%) ITIL Foundation Certificate
6 2 (2.27%) MCTS
7 1 (1.14%) MCITP
7 1 (1.14%) ISTQB
7 1 (1.14%) ISEB
7 1 (1.14%) CISSP
7 1 (1.14%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 32 (36.36%) SLA
System Software
1 9 (10.23%) Active Directory
2 8 (9.09%) Hyper-V
3 4 (4.55%) VMware Infrastructure
4 3 (3.41%) vSphere
4 3 (3.41%) ProxySG
5 1 (1.14%) VirtualBox
Systems Management
1 5 (5.68%) WSUS
2 3 (3.41%) SCCM
2 3 (3.41%) SCOM
3 2 (2.27%) NetBackup
Vendors
1 28 (31.82%) Microsoft
2 17 (19.32%) Cisco
3 15 (17.05%) VMware
4 14 (15.91%) CheckPoint
5 7 (7.95%) Citrix
6 6 (6.82%) SolarWinds
7 5 (5.68%) HP
8 3 (3.41%) Juniper
8 3 (3.41%) NetApp
8 3 (3.41%) McAfee
8 3 (3.41%) Mitel
8 3 (3.41%) Blue Coat
9 2 (2.27%) Remedy
9 2 (2.27%) Dell
10 1 (1.14%) T-Plan
Cardiff
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 8 hours ago
Cardiff
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: Yesterday
Newport, Gwent
Sanderson
Salary: £45000.00 - £50000.00 per annum + Excellent benefits
Posted: 2 days ago
Cardiff, South Glamorgan
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 3 days ago
Newport, Gwent
CPS Group UK
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: 4 days ago
Caerphilly
CPS Group
Posted: 10 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £32500.00 - £46600.00 per annum + Benefits
Posted: 15 days ago
Cwmbran, Gwent
Bron Avon Housing
Salary: £25,391 to £29,502- Pro rata
Posted: 15 days ago