The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 74 67
Rank change year-on-year
+25 -7
Permanent jobs citing Service Delivery 41 25 25
As % of all permanent IT jobs located in South Wales 3.73% 2.03% 2.48%
As % of the Processes & Methodologies category 4.88% 2.50% 3.44%
Number of salaries quoted 34 22 17
Average salary £42,500 £31,250 £50,000
Average salary % change year-on-year
+36.00% -37.50%
90% offered a salary of more than £21,500 £26,730 £35,000
10% offered a salary of more than £56,750 £45,000 £66,000
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
841 1001 727
As % of all permanent IT jobs located in South Wales 76.45% 81.25% 72.19%
Number of salaries quoted 718 894 667
Average salary £35,000 £36,000 £36,600
Average salary % change year-on-year
-2.77% -1.63%
90% offered a salary of more than £26,571 £28,000 £27,950
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +10 24 £42,500 +41.66% 2
Newport +30 14 £52,500 +28.04% 2
Bridgend - 1 £21,500 -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 24 October 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 44 (59.46%) ITIL
2 27 (36.49%) SLA
3 18 (24.32%) Service Management
4 16 (21.62%) Microsoft
5 12 (16.22%) LAN
6 11 (14.86%) WAN
6 11 (14.86%) Finance
6 11 (14.86%) Incident Management
7 10 (13.51%) SC Cleared
7 10 (13.51%) Security Cleared
7 10 (13.51%) Mentoring
7 10 (13.51%) Change Management
7 10 (13.51%) Firewall
7 10 (13.51%) CCNA
7 10 (13.51%) Cisco Certification
8 9 (12.16%) CCNP
8 9 (12.16%) Cisco
8 9 (12.16%) CheckPoint
8 9 (12.16%) SQL
8 9 (12.16%) Wireless
8 9 (12.16%) Cisco Nexus
8 9 (12.16%) Network Management
9 8 (10.81%) Coaching
9 8 (10.81%) Problem Management
9 8 (10.81%) Windows
9 8 (10.81%) Project Management
10 7 (9.46%) VMware
11 6 (8.11%) ITIL Certification
11 6 (8.11%) MS Excel
11 6 (8.11%) HTML

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 24 October 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.05%) SharePoint
1 3 (4.05%) CMS
2 2 (2.70%) SharePoint 2010
2 2 (2.70%) Lync
3 1 (1.35%) GroupWise
Applications
1 6 (8.11%) MS Excel
2 5 (6.76%) MS PowerPoint
2 5 (6.76%) MS Office
Business Applications
1 2 (2.70%) SAP BPC
2 1 (1.35%) GoldMine
Cloud Services
1 2 (2.70%) SaaS
1 2 (2.70%) Office 365
Communications & Networking
1 12 (16.22%) LAN
2 11 (14.86%) WAN
3 10 (13.51%) Firewall
4 9 (12.16%) Wireless
4 9 (12.16%) Cisco Nexus
5 4 (5.41%) VPN
6 2 (2.70%) DNS
6 2 (2.70%) Intranet
6 2 (2.70%) DHCP
6 2 (2.70%) VoIP
7 1 (1.35%) FTP
7 1 (1.35%) Network Security
Database & Business Intelligence
1 2 (2.70%) SQL Server
1 2 (2.70%) SAP BI
1 2 (2.70%) Relational Database
Development Applications
1 1 (1.35%) JIRA
General
1 11 (14.86%) Finance
2 5 (6.76%) Welsh Language
3 2 (2.70%) Telecoms
3 2 (2.70%) Manufacturing
4 1 (1.35%) Advertising
Job Titles
1 34 (45.95%) Service Manager
2 22 (29.73%) Delivery Manager
2 22 (29.73%) Services Delivery Manager
3 9 (12.16%) Analyst
3 9 (12.16%) Network Engineer
3 9 (12.16%) Senior Network Engineer
4 6 (8.11%) Support Manager
4 6 (8.11%) Service Desk Manager
4 6 (8.11%) Customer Services Manager
5 5 (6.76%) Service Support Manager
5 5 (6.76%) Team Leader
6 4 (5.41%) Development Team Leader
6 4 (5.41%) Service Desk Analyst
6 4 (5.41%) Service Analyst
7 3 (4.05%) Administrator
7 3 (4.05%) Senior Manager
7 3 (4.05%) Developer
7 3 (4.05%) Systems Administrator
7 3 (4.05%) Senior Service Manager
7 3 (4.05%) Senior Services Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (8.11%) HTML
2 2 (2.70%) .NET
2 2 (2.70%) CSS
2 2 (2.70%) XML
2 2 (2.70%) .NET Framework
Miscellaneous
1 5 (6.76%) Management Information System
1 5 (6.76%) Life Science
1 5 (6.76%) Analytical Skills
2 4 (5.41%) Data Structures
3 3 (4.05%) User Experience
3 3 (4.05%) EPoS
4 2 (2.70%) Digital Media
5 1 (1.35%) Performance Metrics
5 1 (1.35%) NHS
5 1 (1.35%) Thin Client
5 1 (1.35%) Blackberry
5 1 (1.35%) Fat Client
5 1 (1.35%) Data Protection Act
5 1 (1.35%) SCADA
Operating Systems
1 8 (10.81%) Windows
2 3 (4.05%) Linux
3 2 (2.70%) UNIX
4 1 (1.35%) Windows XP
Processes & Methodologies
1 44 (59.46%) ITIL
2 18 (24.32%) Service Management
3 11 (14.86%) Incident Management
4 10 (13.51%) Change Management
4 10 (13.51%) Mentoring
5 9 (12.16%) Network Management
6 8 (10.81%) Problem Management
6 8 (10.81%) Coaching
6 8 (10.81%) Project Management
7 5 (6.76%) Business Continuity
7 5 (6.76%) Agile Software Development
8 4 (5.41%) Scrum
8 4 (5.41%) BCP
8 4 (5.41%) Security Management
8 4 (5.41%) People Management
8 4 (5.41%) Continuous Improvement
8 4 (5.41%) Business Continuity Planning
9 3 (4.05%) Performance Management
9 3 (4.05%) Disaster Recovery
9 3 (4.05%) ITSM
Programming Languages
1 9 (12.16%) SQL
2 5 (6.76%) Java
3 4 (5.41%) RPG
4 2 (2.70%) VB.NET
4 2 (2.70%) JavaScript
4 2 (2.70%) PHP
4 2 (2.70%) C#
5 1 (1.35%) C
5 1 (1.35%) Fortran
Qualifications
1 10 (13.51%) CCNA
1 10 (13.51%) Cisco Certification
1 10 (13.51%) SC Cleared
1 10 (13.51%) Security Cleared
2 9 (12.16%) CCNP
3 6 (8.11%) ITIL Certification
3 6 (8.11%) Degree
4 3 (4.05%) ITIL Foundation Certificate
4 3 (4.05%) Microsoft Certification
5 2 (2.70%) MCSA
5 2 (2.70%) MCP
5 2 (2.70%) MCTS
5 2 (2.70%) CISSP
6 1 (1.35%) Six Sigma Master Black Belt
6 1 (1.35%) Six Sigma Black Belt
6 1 (1.35%) ISTQB
6 1 (1.35%) PMP
6 1 (1.35%) PMI Certification
6 1 (1.35%) ISTQB Foundation Certification
6 1 (1.35%) MCSE
Quality Assurance & Compliance
1 27 (36.49%) SLA
2 1 (1.35%) ISO/IEC 27001
2 1 (1.35%) PCI DSS
2 1 (1.35%) ISO 9000
2 1 (1.35%) ISO 9001
System Software
1 3 (4.05%) Active Directory
2 1 (1.35%) VMware Infrastructure
2 1 (1.35%) VirtualBox
Systems Management
1 2 (2.70%) WSUS
Vendors
1 16 (21.62%) Microsoft
2 9 (12.16%) Cisco
2 9 (12.16%) CheckPoint
3 7 (9.46%) VMware
4 3 (4.05%) Remedy
4 3 (4.05%) SAP
5 2 (2.70%) Dell
6 1 (1.35%) Citrix
6 1 (1.35%) Novell
6 1 (1.35%) HP
6 1 (1.35%) T-Plan
Port Talbot, West Glamorgan
networx
Salary: Salary Negotiable + Benefits
Posted: Yesterday
Newport, Gwent
Synergize Consulting
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 3 days ago
Newport, Gwent
NES Global Talent
Salary: £45000 to £60000 per annum - Car, Bonus etc
Posted: 4 days ago
Neath, West Glamorgan
Computer Recruiter Ltd
Salary: To £32K + Benefits
Posted: 5 days ago
Cardiff
Cardiff University
Posted: 10 days ago
Cardiff
Cardiff University
Posted: 10 days ago