The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 67 67 64
Rank change year-on-year
0 -3
Permanent jobs citing Service Delivery 29 23 20
As % of all permanent IT jobs located in South Wales 2.61% 1.98% 2.27%
As % of the Processes & Methodologies category 3.57% 2.62% 3.05%
Number of salaries quoted 25 22 16
Average salary £40,000 £33,750 £47,500
Average salary % change year-on-year
+18.51% -28.94%
90% offered a salary of more than £30,536 £26,680 £24,000
10% offered a salary of more than £80,000 £45,000 £61,250
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
812 878 655
As % of all permanent IT jobs located in South Wales 73.22% 75.43% 74.35%
Number of salaries quoted 738 782 590
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £50,000 £47,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +4 19 £40,000 +33.33% 8
Newport - 9 £51,250 - 3
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 20 August 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 56 (72.73%) ITIL
2 29 (37.66%) SLA
3 27 (35.06%) Service Management
4 15 (19.48%) LAN
4 15 (19.48%) WAN
4 15 (19.48%) Microsoft
5 12 (15.58%) Cisco Certification
5 12 (15.58%) ITIL Certification
5 12 (15.58%) CCNA
5 12 (15.58%) Change Management
5 12 (15.58%) Network Management
6 11 (14.29%) Finance
7 10 (12.99%) Project Management
7 10 (12.99%) Cisco
8 9 (11.69%) CCNP
8 9 (11.69%) CheckPoint
8 9 (11.69%) VMware
8 9 (11.69%) Firewall
8 9 (11.69%) Wireless
8 9 (11.69%) Incident Management
8 9 (11.69%) Cisco Nexus
9 8 (10.39%) Performance Management
10 7 (9.09%) SC Cleared
10 7 (9.09%) Security Cleared
10 7 (9.09%) Welsh Language
10 7 (9.09%) Problem Management
10 7 (9.09%) ITSM
10 7 (9.09%) MS Excel
11 6 (7.79%) SharePoint
11 6 (7.79%) Manufacturing

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 20 August 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.79%) SharePoint
2 3 (3.90%) CMS
3 2 (2.60%) SharePoint 2010
4 1 (1.30%) Lync
4 1 (1.30%) Site Server
4 1 (1.30%) GroupWise
Applications
1 7 (9.09%) MS Excel
2 5 (6.49%) MS Office
3 3 (3.90%) MS PowerPoint
Business Applications
1 4 (5.19%) SAP BPC
2 1 (1.30%) GoldMine
Cloud Services
1 2 (2.60%) SaaS
1 2 (2.60%) Office 365
Communications & Networking
1 15 (19.48%) LAN
1 15 (19.48%) WAN
2 9 (11.69%) Firewall
2 9 (11.69%) Wireless
2 9 (11.69%) Cisco Nexus
3 2 (2.60%) Intranet
4 1 (1.30%) FTP
4 1 (1.30%) VPN
Database & Business Intelligence
1 4 (5.19%) SAP BI
2 2 (2.60%) Relational Database
2 2 (2.60%) SQL Server
Development Applications
1 1 (1.30%) JIRA
General
1 11 (14.29%) Finance
2 7 (9.09%) Welsh Language
3 6 (7.79%) Manufacturing
4 4 (5.19%) Telecoms
5 1 (1.30%) Pharmaceutical
5 1 (1.30%) Advertising
Job Titles
1 36 (46.75%) Service Manager
2 24 (31.17%) Services Delivery Manager
2 24 (31.17%) Delivery Manager
3 11 (14.29%) Analyst
4 9 (11.69%) Network Engineer
4 9 (11.69%) Senior Network Engineer
5 7 (9.09%) Service Analyst
6 5 (6.49%) Developer
6 5 (6.49%) Service Desk Manager
7 4 (5.19%) Systems Accountant
7 4 (5.19%) Service Desk Analyst
8 3 (3.90%) Customer Services Manager
8 3 (3.90%) Support Manager
8 3 (3.90%) Java Developer
9 2 (2.60%) Senior Developer
9 2 (2.60%) Graduate
9 2 (2.60%) Senior Systems Developer
9 2 (2.60%) Systems Developer
9 2 (2.60%) Service Support Manager
9 2 (2.60%) Service Design Analyst
Libraries, Frameworks & Software Standards
1 2 (2.60%) HTML
1 2 (2.60%) .NET
1 2 (2.60%) CSS
1 2 (2.60%) XML
1 2 (2.60%) .NET Framework
Miscellaneous
1 4 (5.19%) Digital Media
2 3 (3.90%) GIS
2 3 (3.90%) Management Information System
3 2 (2.60%) Smartphone
3 2 (2.60%) Life Science
4 1 (1.30%) NHS
4 1 (1.30%) Blackberry
4 1 (1.30%) Data Protection Act
Operating Systems
1 5 (6.49%) Windows
2 3 (3.90%) Linux
3 1 (1.30%) Windows XP
3 1 (1.30%) Windows Server 2003
3 1 (1.30%) Windows Server 2008
3 1 (1.30%) Windows 2000 Server
Processes & Methodologies
1 56 (72.73%) ITIL
2 27 (35.06%) Service Management
3 12 (15.58%) Change Management
3 12 (15.58%) Network Management
4 10 (12.99%) Project Management
5 9 (11.69%) Incident Management
6 8 (10.39%) Performance Management
7 7 (9.09%) Problem Management
7 7 (9.09%) ITSM
8 6 (7.79%) Data Management
8 6 (7.79%) Continuous Improvement
9 4 (5.19%) Infrastructure Management
9 4 (5.19%) Procure-to-pay
9 4 (5.19%) Business Intelligence
9 4 (5.19%) B2B
10 3 (3.90%) Six Sigma
10 3 (3.90%) ERP
10 3 (3.90%) Configuration Management
10 3 (3.90%) Business Continuity
10 3 (3.90%) ITIL V3
Programming Languages
1 3 (3.90%) Java
2 2 (2.60%) JavaScript
2 2 (2.60%) PHP
2 2 (2.60%) SQL
2 2 (2.60%) VB.NET
2 2 (2.60%) C#
Qualifications
1 12 (15.58%) CCNA
1 12 (15.58%) Cisco Certification
1 12 (15.58%) ITIL Certification
2 9 (11.69%) CCNP
3 7 (9.09%) SC Cleared
3 7 (9.09%) Security Cleared
4 6 (7.79%) Degree
5 3 (3.90%) Microsoft Certification
5 3 (3.90%) MCSE
6 2 (2.60%) SAP Certification
6 2 (2.60%) CISSP
6 2 (2.60%) PMP
6 2 (2.60%) PMI Certification
7 1 (1.30%) ACCA
7 1 (1.30%) CIMA
7 1 (1.30%) ISTQB
7 1 (1.30%) Six Sigma Master Black Belt
7 1 (1.30%) Six Sigma Black Belt
7 1 (1.30%) A+ Certification
7 1 (1.30%) MCSA
Quality Assurance & Compliance
1 29 (37.66%) SLA
2 1 (1.30%) ISO/IEC 27001
2 1 (1.30%) PCI DSS
2 1 (1.30%) ISO 9000
2 1 (1.30%) ISO 9001
2 1 (1.30%) GxP
System Software
1 3 (3.90%) VMware Infrastructure
2 1 (1.30%) VirtualBox
Systems Management
1 1 (1.30%) SCCM
1 1 (1.30%) SCOM
Vendors
1 15 (19.48%) Microsoft
2 10 (12.99%) Cisco
3 9 (11.69%) CheckPoint
3 9 (11.69%) VMware
4 5 (6.49%) SAP
5 1 (1.30%) Remedy
5 1 (1.30%) HP
5 1 (1.30%) Citrix
5 1 (1.30%) Novell
5 1 (1.30%) T-Plan
Bridgend, Mid Glamorgan
CGI
Salary: £18000 - £22000 per annum + benefits
Posted: 5 hours ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £32000 - £38000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: 5 days ago
Cardiff
Creative Personnel
Salary: £23000 - £27000 per annum
Posted: 8 days ago
Cardiff
Computer Futures
Salary: £55000 per annum + competitive
Posted: 12 days ago
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 12 days ago
Newport, Gwent
Sanderson
Salary: £40 per annum + Excellent Benefits
Posted: 16 days ago