The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 52 68 68
Rank change year-on-year
+16 0
Permanent jobs citing Service Delivery 41 26 20
As % of all permanent IT jobs located in South Wales 3.79% 2.25% 2.18%
As % of the Processes & Methodologies category 5.03% 2.85% 2.95%
Number of salaries quoted 35 24 14
Average salary £42,500 £30,000 £47,500
Average salary % change year-on-year
+41.66% -36.84%
90% offered a salary of more than £21,900 £25,477 £28,800
10% offered a salary of more than £57,500 £45,000 £69,250
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
815 913 677
As % of all permanent IT jobs located in South Wales 75.39% 78.84% 73.75%
Number of salaries quoted 719 815 605
Average salary £35,500 £35,000 £37,500
Average salary % change year-on-year
+1.42% -6.66%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £50,000 £47,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 24 £41,500 +38.33% 4
Newport +29 14 £52,500 +61.53%
Bridgend +13 1 £21,500 -21.81%
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 18 September 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 60 (69.77%) ITIL
2 30 (34.88%) Service Management
2 30 (34.88%) SLA
3 17 (19.77%) Microsoft
4 16 (18.60%) Change Management
5 14 (16.28%) Finance
5 14 (16.28%) LAN
6 13 (15.12%) WAN
6 13 (15.12%) Project Management
7 12 (13.95%) SC Cleared
7 12 (13.95%) Security Cleared
8 11 (12.79%) Network Management
8 11 (12.79%) ITIL Certification
9 10 (11.63%) Cisco Certification
9 10 (11.63%) CCNA
9 10 (11.63%) VMware
9 10 (11.63%) Incident Management
10 9 (10.47%) Firewall
10 9 (10.47%) SQL
10 9 (10.47%) Degree
10 9 (10.47%) Problem Management
11 8 (9.30%) Cisco Nexus
11 8 (9.30%) Coaching
11 8 (9.30%) Cisco
11 8 (9.30%) CCNP
11 8 (9.30%) CheckPoint
11 8 (9.30%) Wireless
12 7 (8.14%) ITSM
12 7 (8.14%) Welsh Language
13 6 (6.98%) Performance Management

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 18 September 2014, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.81%) SharePoint
2 3 (3.49%) CMS
3 2 (2.33%) SharePoint 2010
4 1 (1.16%) GroupWise
4 1 (1.16%) Lync
Applications
1 6 (6.98%) MS Excel
2 5 (5.81%) MS Office
2 5 (5.81%) MS PowerPoint
Business Applications
1 3 (3.49%) SAP BPC
2 1 (1.16%) GoldMine
Cloud Services
1 2 (2.33%) Office 365
1 2 (2.33%) SaaS
Communications & Networking
1 14 (16.28%) LAN
2 13 (15.12%) WAN
3 9 (10.47%) Firewall
4 8 (9.30%) Cisco Nexus
4 8 (9.30%) Wireless
5 2 (2.33%) Intranet
6 1 (1.16%) VoIP
6 1 (1.16%) DHCP
6 1 (1.16%) FTP
6 1 (1.16%) VPN
6 1 (1.16%) DNS
6 1 (1.16%) Network Security
Database & Business Intelligence
1 3 (3.49%) SAP BI
2 2 (2.33%) Relational Database
2 2 (2.33%) SQL Server
Development Applications
1 1 (1.16%) JIRA
General
1 14 (16.28%) Finance
2 7 (8.14%) Welsh Language
3 5 (5.81%) Manufacturing
4 4 (4.65%) Telecoms
5 1 (1.16%) Advertising
Job Titles
1 44 (51.16%) Service Manager
2 30 (34.88%) Services Delivery Manager
2 30 (34.88%) Delivery Manager
3 11 (12.79%) Analyst
4 8 (9.30%) Service Analyst
4 8 (9.30%) Network Engineer
4 8 (9.30%) Senior Network Engineer
5 6 (6.98%) Customer Services Manager
6 5 (5.81%) Service Desk Analyst
7 4 (4.65%) Service Desk Manager
7 4 (4.65%) Team Leader
7 4 (4.65%) Development Team Leader
8 3 (3.49%) Developer
8 3 (3.49%) Support Manager
8 3 (3.49%) Systems Accountant
9 2 (2.33%) Service Design Analyst
9 2 (2.33%) Head of Service Delivery
9 2 (2.33%) IT Support
9 2 (2.33%) Senior Service Manager
9 2 (2.33%) Change Manager
Libraries, Frameworks & Software Standards
1 6 (6.98%) HTML
2 2 (2.33%) .NET Framework
2 2 (2.33%) CSS
2 2 (2.33%) XML
2 2 (2.33%) .NET
Miscellaneous
1 5 (5.81%) Management Information System
1 5 (5.81%) Analytical Skills
2 4 (4.65%) Digital Media
2 4 (4.65%) User Experience
2 4 (4.65%) Life Science
3 3 (3.49%) GIS
4 2 (2.33%) Smartphone
5 1 (1.16%) NHS
5 1 (1.16%) Thin Client
5 1 (1.16%) Blackberry
5 1 (1.16%) Data Protection Act
5 1 (1.16%) SCADA
5 1 (1.16%) Fat Client
Operating Systems
1 5 (5.81%) Windows
2 3 (3.49%) Linux
3 1 (1.16%) UNIX
3 1 (1.16%) Windows XP
Processes & Methodologies
1 60 (69.77%) ITIL
2 30 (34.88%) Service Management
3 16 (18.60%) Change Management
4 13 (15.12%) Project Management
5 11 (12.79%) Network Management
6 10 (11.63%) Incident Management
7 9 (10.47%) Problem Management
8 8 (9.30%) Coaching
9 7 (8.14%) ITSM
10 6 (6.98%) Performance Management
10 6 (6.98%) Mentoring
10 6 (6.98%) Agile Software Development
11 5 (5.81%) Scrum
11 5 (5.81%) Business Continuity
11 5 (5.81%) Continuous Improvement
12 4 (4.65%) Infrastructure Management
12 4 (4.65%) Business Continuity Planning
12 4 (4.65%) People Management
12 4 (4.65%) Security Management
12 4 (4.65%) Data Management
Programming Languages
1 9 (10.47%) SQL
2 5 (5.81%) Java
3 4 (4.65%) RPG
4 2 (2.33%) C#
4 2 (2.33%) JavaScript
4 2 (2.33%) PHP
4 2 (2.33%) VB.NET
Qualifications
1 12 (13.95%) SC Cleared
1 12 (13.95%) Security Cleared
2 11 (12.79%) ITIL Certification
3 10 (11.63%) Cisco Certification
3 10 (11.63%) CCNA
4 9 (10.47%) Degree
5 8 (9.30%) CCNP
6 3 (3.49%) Microsoft Certification
6 3 (3.49%) CISSP
6 3 (3.49%) ITIL Foundation Certificate
7 2 (2.33%) MCSE
7 2 (2.33%) PMP
7 2 (2.33%) PMI Certification
8 1 (1.16%) ISEB
8 1 (1.16%) SAP Certification
8 1 (1.16%) MCP
8 1 (1.16%) MCSA
8 1 (1.16%) ISTQB
8 1 (1.16%) MCTS
8 1 (1.16%) Six Sigma Master Black Belt
Quality Assurance & Compliance
1 30 (34.88%) SLA
2 1 (1.16%) ISO 9000
2 1 (1.16%) ISO 9001
2 1 (1.16%) ISO/IEC 27001
2 1 (1.16%) PCI DSS
System Software
1 2 (2.33%) VMware Infrastructure
1 2 (2.33%) Active Directory
2 1 (1.16%) VirtualBox
Systems Management
1 1 (1.16%) WSUS
Vendors
1 17 (19.77%) Microsoft
2 10 (11.63%) VMware
3 8 (9.30%) Cisco
3 8 (9.30%) CheckPoint
4 4 (4.65%) SAP
5 3 (3.49%) Remedy
6 1 (1.16%) HP
6 1 (1.16%) Dell
6 1 (1.16%) Citrix
6 1 (1.16%) Novell
6 1 (1.16%) T-Plan
Cardiff, South Glamorgan
CPS Group UK
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: Yesterday
Cardiff, South Glamorgan
Proactive Appointments
Salary: Unspecified £40 - £45k + Benefits
Posted: 6 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £37000.00 - £44000.00 per annum
Posted: 15 days ago