The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 68 44 69
Rank change year-on-year
-24 +25
Permanent jobs citing Service Delivery 32 43 20
As % of all permanent IT jobs located in South Wales 2.62% 4.52% 2.04%
As % of the Processes & Methodologies category 3.19% 5.50% 2.66%
Number of salaries quoted 29 22 17
Average salary £35,000 £36,250 £42,500
Average salary % change year-on-year
-3.44% -14.70%
90% offered a salary of more than £22,500 £29,600 £35,500
10% offered a salary of more than £43,000 £51,250 £51,000
UK excluding London average salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%
Service Delivery
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1003 782 751
As % of all permanent IT jobs located in South Wales 82.01% 82.14% 76.79%
Number of salaries quoted 869 656 664
Average salary £38,000 £37,000 £35,000
Average salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South Wales region.

Service Delivery Salary Trend in South Wales

Service Delivery
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the South Wales region over the 3 months to 1 April 2015.

Service Delivery Salary Histogram in South Wales

Service Delivery
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -12 14 £33,500 -10.66% 1
Newport -12 12 £40,000 +6.66% 2
Torfaen - 4 £25,000 -
Caerphilly +3 1 - -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 1 April 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 53 (67.09%) ITIL
2 29 (36.71%) Microsoft
3 25 (31.65%) SLA
4 24 (30.38%) Cisco
5 22 (27.85%) Windows
6 19 (24.05%) WAN
7 18 (22.78%) LAN
7 18 (22.78%) CheckPoint
7 18 (22.78%) Service Management
8 16 (20.25%) CCNP
8 16 (20.25%) CCNA
8 16 (20.25%) Active Directory
8 16 (20.25%) Cisco Certification
8 16 (20.25%) Wireless
8 16 (20.25%) Cisco Nexus
9 15 (18.99%) MS Excel
9 15 (18.99%) VMware
10 14 (17.72%) Firewall
11 13 (16.46%) SQL
11 13 (16.46%) Problem Management
11 13 (16.46%) Network Management
12 12 (15.19%) Disaster Recovery
12 12 (15.19%) Finance
12 12 (15.19%) Mentoring
13 11 (13.92%) Citrix
13 11 (13.92%) Change Management
13 11 (13.92%) Hyper-V
14 9 (11.39%) DNS
14 9 (11.39%) HP
14 9 (11.39%) Microsoft Certification

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 1 April 2015, IT jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.06%) IIS
1 4 (5.06%) Commerce Server
1 4 (5.06%) CMS
2 3 (3.80%) Lync
3 2 (2.53%) IBM Notes
4 1 (1.27%) MS Exchange
4 1 (1.27%) Exchange Server 2007
4 1 (1.27%) Exchange Server 2010
Applications
1 15 (18.99%) MS Excel
2 8 (10.13%) MS Office
3 5 (6.33%) MS PowerPoint
Cloud Services
1 7 (8.86%) Microsoft Azure
2 5 (6.33%) Office 365
3 3 (3.80%) IaaS
4 2 (2.53%) SaaS
Communications & Networking
1 19 (24.05%) WAN
2 18 (22.78%) LAN
3 16 (20.25%) Wireless
3 16 (20.25%) Cisco Nexus
4 14 (17.72%) Firewall
5 9 (11.39%) DNS
6 8 (10.13%) VoIP
7 7 (8.86%) TCP/IP
8 5 (6.33%) Internet
9 4 (5.06%) VPN
9 4 (5.06%) DHCP
10 3 (3.80%) Ethernet
10 3 (3.80%) MPLS
10 3 (3.80%) Wireshark
10 3 (3.80%) Cisco ASA
11 1 (1.27%) Network Security
11 1 (1.27%) SAN
Database & Business Intelligence
1 4 (5.06%) SQL Server
General
1 12 (15.19%) Finance
2 6 (7.59%) Welsh Language
3 5 (6.33%) Manufacturing
4 3 (3.80%) Multimedia
5 2 (2.53%) Telecoms
6 1 (1.27%) Italian Language
6 1 (1.27%) Banking
Job Titles
1 20 (25.32%) Service Manager
2 16 (20.25%) Network Engineer
3 13 (16.46%) Senior Network Engineer
4 12 (15.19%) Analyst
5 11 (13.92%) Delivery Manager
6 10 (12.66%) Services Delivery Manager
7 7 (8.86%) Support Analyst
8 5 (6.33%) Service Analyst
8 5 (6.33%) Team Leader
8 5 (6.33%) 2nd Line Support
8 5 (6.33%) Customer Services Manager
9 4 (5.06%) Infrastructure Support Analyst
9 4 (5.06%) 2nd Line Support Analyst
9 4 (5.06%) Infrastructure Analyst
9 4 (5.06%) Operations Manager
9 4 (5.06%) Project Manager
10 3 (3.80%) Trainer
10 3 (3.80%) Senior Manager
10 3 (3.80%) Support Technician
10 3 (3.80%) IT Project Manager
Libraries, Frameworks & Software Standards
1 5 (6.33%) .NET
1 5 (6.33%) .NET Framework
2 3 (3.80%) COM
3 1 (1.27%) Hibernate
3 1 (1.27%) Spring
3 1 (1.27%) J2EE
Miscellaneous
1 6 (7.59%) Management Information System
2 5 (6.33%) Life Science
3 3 (3.80%) Analytical Skills
4 2 (2.53%) Performance Metrics
4 2 (2.53%) Video Conferencing
5 1 (1.27%) Fat Client
5 1 (1.27%) Client/Server
5 1 (1.27%) EPoS
5 1 (1.27%) Thin Client
5 1 (1.27%) Blackberry
Operating Systems
1 22 (27.85%) Windows
2 6 (7.59%) Windows Server 2008
3 5 (6.33%) Linux
3 5 (6.33%) Windows Server 2003
4 2 (2.53%) UNIX
4 2 (2.53%) Windows XP
4 2 (2.53%) Windows 7
4 2 (2.53%) Apple iOS
5 1 (1.27%) Windows Server 2012
5 1 (1.27%) Windows 2000 Server
Processes & Methodologies
1 53 (67.09%) ITIL
2 18 (22.78%) Service Management
3 13 (16.46%) Problem Management
3 13 (16.46%) Network Management
4 12 (15.19%) Disaster Recovery
4 12 (15.19%) Mentoring
5 11 (13.92%) Change Management
6 8 (10.13%) Incident Management
6 8 (10.13%) Coaching
7 7 (8.86%) People Management
7 7 (8.86%) Load Balancing
7 7 (8.86%) Capacity Planning
7 7 (8.86%) ITSM
8 6 (7.59%) Security Management
8 6 (7.59%) Continuous Improvement
8 6 (7.59%) Line Management
9 5 (6.33%) Business Continuity Planning
9 5 (6.33%) Business Continuity
9 5 (6.33%) BCP
9 5 (6.33%) PRINCE2
Programming Languages
1 13 (16.46%) SQL
2 4 (5.06%) PowerShell
3 1 (1.27%) Fortran
3 1 (1.27%) C
3 1 (1.27%) Java
Qualifications
1 16 (20.25%) CCNP
1 16 (20.25%) CCNA
1 16 (20.25%) Cisco Certification
2 9 (11.39%) Microsoft Certification
2 9 (11.39%) Degree
3 7 (8.86%) MCSE
4 5 (6.33%) SC Cleared
4 5 (6.33%) Security Cleared
4 5 (6.33%) MCP
5 4 (5.06%) MCSA
6 3 (3.80%) MCTS
6 3 (3.80%) MCITP
7 2 (2.53%) ITIL Foundation Certificate
7 2 (2.53%) ITIL Certification
8 1 (1.27%) GCIA
8 1 (1.27%) CEH
8 1 (1.27%) VMware Certified Professional (VCP)
8 1 (1.27%) CISSP
Quality Assurance & Compliance
1 25 (31.65%) SLA
System Software
1 16 (20.25%) Active Directory
2 11 (13.92%) Hyper-V
3 6 (7.59%) VMware Infrastructure
4 3 (3.80%) vSphere
4 3 (3.80%) ProxySG
Systems Management
1 7 (8.86%) WSUS
2 6 (7.59%) SCCM
3 4 (5.06%) SCOM
3 4 (5.06%) NetBackup
4 2 (2.53%) Norton AntiVirus
Vendors
1 29 (36.71%) Microsoft
2 24 (30.38%) Cisco
3 18 (22.78%) CheckPoint
4 15 (18.99%) VMware
5 11 (13.92%) Citrix
6 9 (11.39%) HP
7 6 (7.59%) SolarWinds
7 6 (7.59%) McAfee
8 5 (6.33%) Apple
9 4 (5.06%) NetApp
10 3 (3.80%) Juniper
10 3 (3.80%) ServiceNow
10 3 (3.80%) Mitel
10 3 (3.80%) Blue Coat
11 2 (2.53%) BT
11 2 (2.53%) Symantec
11 2 (2.53%) Dell
11 2 (2.53%) Lotus
Newport, Gwent
CPS Group UK
Salary: £35000 - £45000 per annum + Training & Generous Benefits Package
Posted: 2 days ago
Newport, Gwent
Sanderson
Posted: 19 days ago
Bridgend, Mid Glamorgan
Control 2K Limited
Salary: From £25,000 to £40,000 per annum Dependent on Experience
Posted: 23 days ago