The statistics below represent IT jobs advertised across the Wales region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Services Manager
UK / Wales
Rank 78 89 86
Rank change year-on-year
+11 -3
Permanent jobs requiring a Service Manager 16 14 17
As % of all permanent IT jobs located in Wales 1.46% 1.13% 1.28%
As % of the Job Titles category 1.52% 1.15% 1.30%
Number of salaries quoted 10 14 17
Median salary £41,624 £43,750 £47,500
Median salary % change year-on-year
-4.85% -7.89%
90% offered a salary of more than £38,700 £37,500 £35,000
10% offered a salary of more than £47,500 £48,750 £52,500
UK excluding London median salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1054 1216 1312
As % of all permanent IT jobs located in Wales 96.34% 98.06% 99.02%
Number of salaries quoted 914 1052 1133
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £21,500 £25,000
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Manager
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 24 January 2017.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +19 16 £41,624 -4.85%
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 24 January 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Service Manager in the job title.

1 21 (58.33%) Service Delivery
2 20 (55.56%) ITIL
3 19 (52.78%) SLA
4 17 (47.22%) Statistics
5 15 (41.67%) Finance
5 15 (41.67%) Contract Management
6 14 (38.89%) ITSM
7 12 (33.33%) Stakeholder Management
8 11 (30.56%) MS PowerPoint
8 11 (30.56%) Performance Management
8 11 (30.56%) Escalation Management
8 11 (30.56%) Critical Success Factor
8 11 (30.56%) Data Centre
9 10 (27.78%) ISEB
10 9 (25.00%) Service Management
10 9 (25.00%) Mentoring
11 7 (19.44%) Problem Management
12 6 (16.67%) Business Development
12 6 (16.67%) Financial Modelling
12 6 (16.67%) Stakeholder Engagement
12 6 (16.67%) Cadence
12 6 (16.67%) Telecoms
12 6 (16.67%) SMS
12 6 (16.67%) Microsoft
12 6 (16.67%) Flash
12 6 (16.67%) Incident Management
12 6 (16.67%) Performance Metrics
12 6 (16.67%) Service Design
13 5 (13.89%) Microsoft Certification
14 4 (11.11%) Change Management

Service Manager Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.56%) SharePoint
Applications
1 11 (30.56%) MS PowerPoint
2 2 (5.56%) MS Excel
Business Applications
1 1 (2.78%) Oracle EBS
Cloud Services
1 2 (5.56%) G Suite
1 2 (5.56%) IaaS
1 2 (5.56%) Office 365
1 2 (5.56%) PaaS
1 2 (5.56%) SaaS
Communications & Networking
1 6 (16.67%) SMS
2 2 (5.56%) Firewall
Database & Business Intelligence
1 2 (5.56%) PostgreSQL
1 2 (5.56%) SQL Server
2 1 (2.78%) Oracle Database
General
1 15 (41.67%) Finance
2 6 (16.67%) Telecoms
3 2 (5.56%) Advertising
Libraries, Frameworks & Software Standards
1 6 (16.67%) Flash
2 1 (2.78%) Oracle Fusion
Miscellaneous
1 17 (47.22%) Statistics
2 11 (30.56%) Data Centre
3 6 (16.67%) Performance Metrics
4 2 (5.56%) Analytical Skills
4 2 (5.56%) Visualisation
Operating Systems
1 2 (5.56%) Linux
1 2 (5.56%) Unix
1 2 (5.56%) Windows
1 2 (5.56%) Windows Server
Processes & Methodologies
1 21 (58.33%) Service Delivery
2 20 (55.56%) ITIL
3 15 (41.67%) Contract Management
4 14 (38.89%) ITSM
5 12 (33.33%) Stakeholder Management
6 11 (30.56%) Critical Success Factor
6 11 (30.56%) Escalation Management
6 11 (30.56%) Performance Management
7 9 (25.00%) Mentoring
7 9 (25.00%) Service Management
8 7 (19.44%) Problem Management
9 6 (16.67%) Business Development
9 6 (16.67%) Financial Modelling
9 6 (16.67%) Incident Management
9 6 (16.67%) Service Design
9 6 (16.67%) Stakeholder Engagement
10 4 (11.11%) Change Management
10 4 (11.11%) Continuous Improvement
10 4 (11.11%) People Management
11 3 (8.33%) Asset Management
Qualifications
1 10 (27.78%) ISEB
2 5 (13.89%) Microsoft Certification
3 4 (11.11%) MCP
4 2 (5.56%) Degree
4 2 (5.56%) ITIL Certification
5 1 (2.78%) CCNA
5 1 (2.78%) Cisco Certification
5 1 (2.78%) MCITP
5 1 (2.78%) MCSE
Quality Assurance & Compliance
1 19 (52.78%) SLA
System Software
1 2 (5.56%) Active Directory
1 2 (5.56%) VMware ESX
1 2 (5.56%) VMware Infrastructure
Systems Management
1 2 (5.56%) vRealize
Vendors
1 6 (16.67%) Cadence
1 6 (16.67%) Microsoft
2 3 (8.33%) Oracle
3 2 (5.56%) Altiris
3 2 (5.56%) Cisco
3 2 (5.56%) Google
3 2 (5.56%) Remedy
3 2 (5.56%) VMware
4 1 (2.78%) Signiant