The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 74 79 90
Rank change year-on-year
+5 +11
Permanent jobs requiring a Service Manager 26 18 5
As % of all permanent IT jobs located in Wales 2.15% 1.44% 0.44%
As % of the Job Titles category 2.22% 1.49% 0.46%
Number of salaries quoted 20 18 4
Average salary £36,250 £40,000 £52,500
Average salary % change year-on-year
-9.37% -23.80%
90% offered a salary of more than £30,500 £35,000 £41,250
10% offered a salary of more than £53,000 £67,500 £53,750
UK excluding London average salary £50,000 £50,000 £47,500
% change year-on-year
- +5.26%
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1170 1212 1092
As % of all permanent IT jobs located in Wales 96.77% 97.04% 97.07%
Number of salaries quoted 979 1090 947
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £23,500 £25,500 £22,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Service Manager
UK

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 24 April 2014.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales +20 26 £36,250 -17.61% 4
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 24 April 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 28 (82.35%) ITIL
2 21 (61.76%) Service Delivery
3 12 (35.29%) SLA
4 10 (29.41%) Service Management
5 6 (17.65%) Finance
5 6 (17.65%) Continuous Improvement
6 5 (14.71%) VMware
6 5 (14.71%) Incident Management
6 5 (14.71%) Problem Management
6 5 (14.71%) Microsoft
6 5 (14.71%) Change Management
6 5 (14.71%) ITIL Certification
7 4 (11.76%) Degree
8 3 (8.82%) Performance Management
8 3 (8.82%) Manufacturing
8 3 (8.82%) B2B
8 3 (8.82%) Project Management
8 3 (8.82%) LAN
8 3 (8.82%) WAN
8 3 (8.82%) Windows
9 2 (5.88%) SQL Server
9 2 (5.88%) IIS
9 2 (5.88%) TCP/IP
9 2 (5.88%) SharePoint
9 2 (5.88%) ERP
9 2 (5.88%) MS Exchange
9 2 (5.88%) Cisco
9 2 (5.88%) Active Directory
9 2 (5.88%) Windows Server 2003
9 2 (5.88%) Six Sigma

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 24 April 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.88%) IIS
1 2 (5.88%) SharePoint
1 2 (5.88%) MS Exchange
1 2 (5.88%) Exchange Server 2007
1 2 (5.88%) Exchange Server 2010
Applications
1 1 (2.94%) MS Excel
Communications & Networking
1 3 (8.82%) LAN
1 3 (8.82%) WAN
2 2 (5.88%) TCP/IP
Database & Business Intelligence
1 2 (5.88%) SQL Server
1 2 (5.88%) SQL Server 2005
1 2 (5.88%) SQL Server 2008
General
1 6 (17.65%) Finance
2 3 (8.82%) Manufacturing
3 2 (5.88%) Telecoms
3 2 (5.88%) Welsh Language
Libraries, Frameworks & Software Standards
1 1 (2.94%) Application Packaging
Miscellaneous
1 2 (5.88%) Clustering
1 2 (5.88%) Digital Media
2 1 (2.94%) Economics
2 1 (2.94%) Statistics
2 1 (2.94%) Management Information System
Operating Systems
1 3 (8.82%) Windows
2 2 (5.88%) Windows Server 2003
2 2 (5.88%) Windows Server 2008
3 1 (2.94%) Windows 7
Processes & Methodologies
1 28 (82.35%) ITIL
2 21 (61.76%) Service Delivery
3 10 (29.41%) Service Management
4 6 (17.65%) Continuous Improvement
5 5 (14.71%) Incident Management
5 5 (14.71%) Problem Management
5 5 (14.71%) Change Management
6 3 (8.82%) Performance Management
6 3 (8.82%) B2B
6 3 (8.82%) Project Management
7 2 (5.88%) ERP
7 2 (5.88%) Six Sigma
7 2 (5.88%) Data Management
7 2 (5.88%) Logistics
7 2 (5.88%) ITIL V3
7 2 (5.88%) Infrastructure Management
8 1 (2.94%) Service Desk Management
8 1 (2.94%) Business Continuity Planning
8 1 (2.94%) Waterfall
8 1 (2.94%) Knowledge Management
Qualifications
1 5 (14.71%) ITIL Certification
2 4 (11.76%) Degree
3 1 (2.94%) CISSP
3 1 (2.94%) Cisco Certification
3 1 (2.94%) Microsoft Certification
3 1 (2.94%) PRINCE2 Certification
3 1 (2.94%) PMP
3 1 (2.94%) PMI Certification
3 1 (2.94%) CCNA
3 1 (2.94%) MCSE
Quality Assurance & Compliance
1 12 (35.29%) SLA
System Software
1 2 (5.88%) Active Directory
2 1 (2.94%) VMware Infrastructure
2 1 (2.94%) Microsoft App-V
Systems Management
1 1 (2.94%) SCCM
Vendors
1 5 (14.71%) VMware
1 5 (14.71%) Microsoft
2 2 (5.88%) Cisco
3 1 (2.94%) Remedy
3 1 (2.94%) HP
3 1 (2.94%) Citrix
Cardiff, South Glamorgan
Acorn
Salary: £30000 - £40000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: Yesterday
Cardiff
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: Yesterday
Cardiff, South Glamorgan
Intapeople
Salary: £0
Posted: 2 days ago
Cardiff
CPS Group
Salary: £27000 - £34000 per annum + Excellent Benefits
Posted: 17 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £27000.00 - £34000.00 per annum
Posted: 21 days ago
Cardiff, South Glamorgan
Applied Card Technologies
Salary: From £27,000 to £34,000 per annum + excellent benefits
Posted: 21 days ago