The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 77 97 80
Rank change year-on-year
+20 -17
Permanent jobs requiring a Service Manager 20 4 9
As % of all permanent IT jobs located in Wales 1.55% 0.31% 0.88%
As % of the Job Titles category 1.61% 0.32% 0.91%
Number of salaries quoted 16 3 8
Average salary £53,750 £45,000 £45,000
Average salary % change year-on-year
+19.44% -
90% offered a salary of more than £33,750 £38,600 £38,750
10% offered a salary of more than £80,000 £57,000 £52,500
UK excluding London average salary £47,500 £47,500 £47,000
% change year-on-year
- +1.06%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1246 1242 984
As % of all permanent IT jobs located in Wales 96.51% 96.20% 96.66%
Number of salaries quoted 1077 1104 891
Average salary £34,500 £35,000 £35,000
Average salary % change year-on-year
-1.42% -
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £47,500 £45,000 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 2 September 2014.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +17 20 £53,750 +2.38% 1
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 2 September 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 42 (85.71%) ITIL
2 38 (77.55%) Service Delivery
3 23 (46.94%) Service Management
4 20 (40.82%) SLA
5 10 (20.41%) Change Management
6 9 (18.37%) ITIL Certification
6 9 (18.37%) Incident Management
7 8 (16.33%) Problem Management
8 7 (14.29%) Finance
8 7 (14.29%) Project Management
9 6 (12.24%) SC Cleared
9 6 (12.24%) Security Cleared
10 5 (10.20%) Mentoring
10 5 (10.20%) Coaching
10 5 (10.20%) Microsoft
10 5 (10.20%) VMware
10 5 (10.20%) Degree
11 4 (8.16%) Welsh Language
11 4 (8.16%) Manufacturing
11 4 (8.16%) Telecoms
11 4 (8.16%) LAN
11 4 (8.16%) WAN
11 4 (8.16%) B2B
11 4 (8.16%) MS Excel
11 4 (8.16%) Digital Media
12 3 (6.12%) Performance Management
12 3 (6.12%) ERP
12 3 (6.12%) Disaster Recovery
12 3 (6.12%) Life Science
13 2 (4.08%) MS PowerPoint

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 2 September 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.08%) SharePoint
Applications
1 4 (8.16%) MS Excel
2 2 (4.08%) MS PowerPoint
3 1 (2.04%) MS Office
Business Applications
1 1 (2.04%) Remedy ITSM
Cloud Services
1 2 (4.08%) SaaS
Communications & Networking
1 4 (8.16%) LAN
1 4 (8.16%) WAN
General
1 7 (14.29%) Finance
2 4 (8.16%) Manufacturing
2 4 (8.16%) Welsh Language
2 4 (8.16%) Telecoms
3 1 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.04%) HTML
1 1 (2.04%) Application Packaging
Miscellaneous
1 4 (8.16%) Digital Media
2 3 (6.12%) Life Science
3 1 (2.04%) CMDB
3 1 (2.04%) GIS
3 1 (2.04%) Management Information System
3 1 (2.04%) Data Protection Act
Operating Systems
1 1 (2.04%) Windows
1 1 (2.04%) Windows 7
Processes & Methodologies
1 42 (85.71%) ITIL
2 38 (77.55%) Service Delivery
3 23 (46.94%) Service Management
4 10 (20.41%) Change Management
5 9 (18.37%) Incident Management
6 8 (16.33%) Problem Management
7 7 (14.29%) Project Management
8 5 (10.20%) Mentoring
8 5 (10.20%) Coaching
9 4 (8.16%) B2B
10 3 (6.12%) ERP
10 3 (6.12%) Disaster Recovery
10 3 (6.12%) Performance Management
11 2 (4.08%) Configuration Management
11 2 (4.08%) Data Management
11 2 (4.08%) ITSM
11 2 (4.08%) Six Sigma
11 2 (4.08%) Continuous Improvement
11 2 (4.08%) Infrastructure Management
11 2 (4.08%) Service Desk Management
Programming Languages
1 2 (4.08%) SQL
2 1 (2.04%) Java
2 1 (2.04%) RPG
Qualifications
1 9 (18.37%) ITIL Certification
2 6 (12.24%) SC Cleared
2 6 (12.24%) Security Cleared
3 5 (10.20%) Degree
4 2 (4.08%) PMP
4 2 (4.08%) PMI Certification
4 2 (4.08%) MCSE
4 2 (4.08%) CCNA
4 2 (4.08%) CISSP
4 2 (4.08%) Cisco Certification
4 2 (4.08%) Microsoft Certification
Quality Assurance & Compliance
1 20 (40.82%) SLA
System Software
1 1 (2.04%) Microsoft App-V
1 1 (2.04%) VMware Infrastructure
Systems Management
1 1 (2.04%) SCCM
Vendors
1 5 (10.20%) Microsoft
1 5 (10.20%) VMware
2 1 (2.04%) HP
2 1 (2.04%) Citrix
2 1 (2.04%) BMC
2 1 (2.04%) Remedy
Newport, Gwent
Synergize Consulting
Salary: From £45,000 to £60,000 per annum
Posted: Yesterday