The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 77 96 77
Rank change year-on-year
+19 -19
Permanent jobs requiring a Service Manager 20 4 9
As % of all permanent IT jobs located in Wales 1.53% 0.31% 0.89%
As % of the Job Titles category 1.59% 0.33% 0.92%
Number of salaries quoted 16 3 8
Average salary £53,750 £45,000 £45,000
Average salary % change year-on-year
+19.44% -
90% offered a salary of more than £33,750 £38,600 £38,750
10% offered a salary of more than £80,000 £57,000 £52,500
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1259 1226 977
As % of all permanent IT jobs located in Wales 96.40% 96.08% 96.35%
Number of salaries quoted 1096 1092 887
Average salary £34,000 £35,000 £35,000
Average salary % change year-on-year
-2.85% -
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £47,500 £45,000 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 29 August 2014.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +20 20 £53,750 +2.38% 2
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 29 August 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 42 (85.71%) ITIL
2 38 (77.55%) Service Delivery
3 23 (46.94%) Service Management
4 20 (40.82%) SLA
5 10 (20.41%) Change Management
6 9 (18.37%) ITIL Certification
6 9 (18.37%) Incident Management
7 8 (16.33%) Problem Management
8 7 (14.29%) Finance
8 7 (14.29%) Project Management
9 6 (12.24%) SC Cleared
9 6 (12.24%) Security Cleared
10 5 (10.20%) Microsoft
10 5 (10.20%) VMware
10 5 (10.20%) Degree
11 4 (8.16%) Welsh Language
11 4 (8.16%) Manufacturing
11 4 (8.16%) Telecoms
11 4 (8.16%) LAN
11 4 (8.16%) WAN
11 4 (8.16%) B2B
11 4 (8.16%) MS Excel
11 4 (8.16%) Digital Media
12 3 (6.12%) Performance Management
12 3 (6.12%) ERP
12 3 (6.12%) Disaster Recovery
12 3 (6.12%) Life Science
13 2 (4.08%) MS PowerPoint
13 2 (4.08%) Configuration Management
13 2 (4.08%) Data Management

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 29 August 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.08%) SharePoint
Applications
1 4 (8.16%) MS Excel
2 2 (4.08%) MS PowerPoint
3 1 (2.04%) MS Office
Business Applications
1 1 (2.04%) Remedy ITSM
Cloud Services
1 2 (4.08%) SaaS
Communications & Networking
1 4 (8.16%) LAN
1 4 (8.16%) WAN
General
1 7 (14.29%) Finance
2 4 (8.16%) Manufacturing
2 4 (8.16%) Welsh Language
2 4 (8.16%) Telecoms
3 1 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.04%) HTML
1 1 (2.04%) Application Packaging
Miscellaneous
1 4 (8.16%) Digital Media
2 3 (6.12%) Life Science
3 1 (2.04%) CMDB
3 1 (2.04%) GIS
3 1 (2.04%) Management Information System
3 1 (2.04%) Data Protection Act
Operating Systems
1 1 (2.04%) Windows
1 1 (2.04%) Windows 7
Processes & Methodologies
1 42 (85.71%) ITIL
2 38 (77.55%) Service Delivery
3 23 (46.94%) Service Management
4 10 (20.41%) Change Management
5 9 (18.37%) Incident Management
6 8 (16.33%) Problem Management
7 7 (14.29%) Project Management
8 4 (8.16%) B2B
9 3 (6.12%) ERP
9 3 (6.12%) Disaster Recovery
9 3 (6.12%) Performance Management
10 2 (4.08%) Configuration Management
10 2 (4.08%) Data Management
10 2 (4.08%) ITSM
10 2 (4.08%) Six Sigma
10 2 (4.08%) Continuous Improvement
10 2 (4.08%) Infrastructure Management
10 2 (4.08%) Service Desk Management
11 1 (2.04%) Business Continuity Planning
11 1 (2.04%) BCP
Programming Languages
1 2 (4.08%) SQL
2 1 (2.04%) Java
2 1 (2.04%) RPG
Qualifications
1 9 (18.37%) ITIL Certification
2 6 (12.24%) SC Cleared
2 6 (12.24%) Security Cleared
3 5 (10.20%) Degree
4 2 (4.08%) PMP
4 2 (4.08%) PMI Certification
4 2 (4.08%) MCSE
4 2 (4.08%) CCNA
4 2 (4.08%) CISSP
4 2 (4.08%) Cisco Certification
4 2 (4.08%) Microsoft Certification
Quality Assurance & Compliance
1 20 (40.82%) SLA
System Software
1 1 (2.04%) Microsoft App-V
1 1 (2.04%) VMware Infrastructure
Systems Management
1 1 (2.04%) SCCM
Vendors
1 5 (10.20%) Microsoft
1 5 (10.20%) VMware
2 1 (2.04%) HP
2 1 (2.04%) Citrix
2 1 (2.04%) BMC
2 1 (2.04%) Remedy
Cardiff, South Glamorgan
Proactive Appointments
Salary: Unspecified £40 - £45k + Benefits
Posted: 4 days ago
Newport, Gwent
Sanderson
Salary: £40 per annum + Excellent Benefits
Posted: 26 days ago