The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 79 78 96
Rank change year-on-year
-1 +18
Permanent jobs requiring a Service Manager 30 20 4
As % of all permanent IT jobs located in Wales 2.14% 1.55% 0.31%
As % of the Job Titles category 2.19% 1.60% 0.32%
Number of salaries quoted 19 16 3
Average salary £45,000 £53,750 £45,000
Average salary % change year-on-year
-16.27% +19.44%
90% offered a salary of more than £40,000 £33,750 £38,600
10% offered a salary of more than £52,500 £80,000 £57,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1372 1248 1231
As % of all permanent IT jobs located in Wales 97.86% 96.52% 96.55%
Number of salaries quoted 1151 1090 1097
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £52,500 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 31 August 2015.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 29 £45,000 -16.27%
West Wales - 1 - -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 31 August 2015, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 30 (76.92%) Service Delivery
2 26 (66.67%) ITIL
3 19 (48.72%) Service Management
4 18 (46.15%) Finance
5 17 (43.59%) Change Management
6 15 (38.46%) Incident Management
7 14 (35.90%) Problem Management
7 14 (35.90%) Performance Management
8 13 (33.33%) Mentoring
9 10 (25.64%) ITSM
10 8 (20.51%) SLA
10 8 (20.51%) Continuous Improvement
11 7 (17.95%) DWR
11 7 (17.95%) Coaching
11 7 (17.95%) ITIL Certification
11 7 (17.95%) Benchmarking
11 7 (17.95%) Project Management
11 7 (17.95%) Welsh Language
12 5 (12.82%) Agile Software Development
12 5 (12.82%) Asset Management
12 5 (12.82%) Data Centre
13 4 (10.26%) Degree
13 4 (10.26%) Learning Management System
13 4 (10.26%) Legal
13 4 (10.26%) Manufacturing
14 3 (7.69%) Analytical Skills
14 3 (7.69%) Telecoms
14 3 (7.69%) Life Science
15 2 (5.13%) Business Continuity
15 2 (5.13%) People Management

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 31 August 2015, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 2 (5.13%) MS Excel
Business Applications
1 1 (2.56%) SAP Oil and Gas
Communications & Networking
1 2 (5.13%) Internet
2 1 (2.56%) LAN
2 1 (2.56%) WAN
General
1 18 (46.15%) Finance
2 7 (17.95%) Welsh Language
3 4 (10.26%) Legal
3 4 (10.26%) Manufacturing
4 3 (7.69%) Telecoms
5 1 (2.56%) Electronics
5 1 (2.56%) Law
5 1 (2.56%) Advertising
5 1 (2.56%) Publishing
5 1 (2.56%) Marketing
Libraries, Frameworks & Software Standards
1 7 (17.95%) DWR
Miscellaneous
1 5 (12.82%) Data Centre
2 4 (10.26%) Learning Management System
3 3 (7.69%) Analytical Skills
3 3 (7.69%) Life Science
4 1 (2.56%) DTV
4 1 (2.56%) GIS
Processes & Methodologies
1 30 (76.92%) Service Delivery
2 26 (66.67%) ITIL
3 19 (48.72%) Service Management
4 17 (43.59%) Change Management
5 15 (38.46%) Incident Management
6 14 (35.90%) Problem Management
6 14 (35.90%) Performance Management
7 13 (33.33%) Mentoring
8 10 (25.64%) ITSM
9 8 (20.51%) Continuous Improvement
10 7 (17.95%) Coaching
10 7 (17.95%) Benchmarking
10 7 (17.95%) Project Management
11 5 (12.82%) Agile Software Development
11 5 (12.82%) Asset Management
12 2 (5.13%) Transition Management
12 2 (5.13%) People Management
12 2 (5.13%) Data Security
12 2 (5.13%) Stakeholder Management
12 2 (5.13%) Business Continuity
Programming Languages
1 1 (2.56%) C
1 1 (2.56%) SQL
Qualifications
1 7 (17.95%) ITIL Certification
2 4 (10.26%) Degree
Quality Assurance & Compliance
1 8 (20.51%) SLA
Vendors
1 2 (5.13%) Microsoft
2 1 (2.56%) ESRI
2 1 (2.56%) VMware
2 1 (2.56%) SAP