The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 84 91 77
Rank change year-on-year
+7 -14
Permanent jobs requiring a Service Manager 21 7 7
As % of all permanent IT jobs located in Wales 1.56% 0.55% 0.73%
As % of the Job Titles category 1.62% 0.57% 0.76%
Number of salaries quoted 18 6 7
Average salary £38,750 £45,000 £45,000
Average salary % change year-on-year
-13.88% -
90% offered a salary of more than £30,350 £36,000 £31,500
10% offered a salary of more than £80,000 £55,000 £55,000
UK excluding London average salary £47,500 £47,500 £47,500
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1295 1231 921
As % of all permanent IT jobs located in Wales 96.50% 96.02% 96.14%
Number of salaries quoted 1134 1094 840
Average salary £34,000 £35,000 £34,000
Average salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £22,500 £24,500 £24,500
10% offered a salary of more than £50,000 £45,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
UK

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 1 August 2014.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +8 21 £38,750 -13.88% 2
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 1 August 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 43 (87.76%) ITIL
2 36 (73.47%) Service Delivery
3 20 (40.82%) Service Management
3 20 (40.82%) SLA
4 9 (18.37%) ITIL Certification
5 8 (16.33%) Change Management
5 8 (16.33%) Finance
5 8 (16.33%) Incident Management
6 7 (14.29%) Project Management
7 6 (12.24%) Degree
7 6 (12.24%) Problem Management
8 4 (8.16%) Welsh Language
8 4 (8.16%) B2B
8 4 (8.16%) Telecoms
8 4 (8.16%) Microsoft
8 4 (8.16%) SC Cleared
8 4 (8.16%) Security Cleared
8 4 (8.16%) Digital Media
9 3 (6.12%) Service Desk Management
9 3 (6.12%) Performance Management
9 3 (6.12%) LAN
9 3 (6.12%) WAN
9 3 (6.12%) MS Excel
9 3 (6.12%) Manufacturing
9 3 (6.12%) VMware
10 2 (4.08%) ITSM
10 2 (4.08%) Data Management
10 2 (4.08%) Logistics
10 2 (4.08%) MCSE
10 2 (4.08%) SharePoint

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 1 August 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.08%) SharePoint
Applications
1 3 (6.12%) MS Excel
2 1 (2.04%) MS Office
2 1 (2.04%) MS PowerPoint
Business Applications
1 1 (2.04%) Remedy ITSM
Cloud Services
1 2 (4.08%) SaaS
Communications & Networking
1 3 (6.12%) LAN
1 3 (6.12%) WAN
General
1 8 (16.33%) Finance
2 4 (8.16%) Welsh Language
2 4 (8.16%) Telecoms
3 3 (6.12%) Manufacturing
4 1 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.04%) Application Packaging
Miscellaneous
1 4 (8.16%) Digital Media
2 1 (2.04%) GIS
2 1 (2.04%) Management Information System
2 1 (2.04%) Life Science
2 1 (2.04%) CMDB
2 1 (2.04%) Statistics
2 1 (2.04%) Data Protection Act
Operating Systems
1 1 (2.04%) Windows 7
1 1 (2.04%) Windows
Processes & Methodologies
1 43 (87.76%) ITIL
2 36 (73.47%) Service Delivery
3 20 (40.82%) Service Management
4 8 (16.33%) Change Management
4 8 (16.33%) Incident Management
5 7 (14.29%) Project Management
6 6 (12.24%) Problem Management
7 4 (8.16%) B2B
8 3 (6.12%) Service Desk Management
8 3 (6.12%) Performance Management
9 2 (4.08%) ITSM
9 2 (4.08%) Data Management
9 2 (4.08%) Logistics
9 2 (4.08%) ERP
9 2 (4.08%) Six Sigma
9 2 (4.08%) Configuration Management
9 2 (4.08%) Disaster Recovery
9 2 (4.08%) Infrastructure Management
9 2 (4.08%) Continuous Improvement
10 1 (2.04%) Waterfall
Qualifications
1 9 (18.37%) ITIL Certification
2 6 (12.24%) Degree
3 4 (8.16%) SC Cleared
3 4 (8.16%) Security Cleared
4 2 (4.08%) MCSE
4 2 (4.08%) CCNA
4 2 (4.08%) PMP
4 2 (4.08%) PMI Certification
4 2 (4.08%) CISSP
4 2 (4.08%) Cisco Certification
4 2 (4.08%) Microsoft Certification
5 1 (2.04%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (40.82%) SLA
System Software
1 1 (2.04%) VMware Infrastructure
1 1 (2.04%) Microsoft App-V
Systems Management
1 1 (2.04%) SCCM
Vendors
1 4 (8.16%) Microsoft
2 3 (6.12%) VMware
3 2 (4.08%) Remedy
4 1 (2.04%) BMC
4 1 (2.04%) HP
4 1 (2.04%) Citrix
Newport, Gwent
NES Global Talent
Salary: £50000 to £60000 per annum - Car, Bonus etc
Posted: 3 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: 5 days ago