The statistics below represent IT jobs advertised across the Wales region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Services Manager
Rank 92 75 83
Rank change year-on-year
-17 +8
Permanent jobs requiring a Service Manager 15 31 20
As % of all permanent IT jobs located in Wales 1.10% 2.18% 1.53%
As % of the Job Titles category 1.15% 2.22% 1.56%
Number of salaries quoted 12 17 16
Median salary £30,000 £42,500 £51,250
Median salary % change year-on-year
-29.41% -17.07%
UK excluding London median salary £47,500 £47,500 £47,500
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1310 1396 1278
As % of all permanent IT jobs located in Wales 96.32% 98.24% 97.56%
Number of salaries quoted 1125 1163 1112
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year
+2.85% -
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 24 August 2016.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -5 13 £30,000 -29.41%
Mid Wales - 2 - -
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 24 August 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Service Manager in the job title.

1 8 (40.00%) ITIL
1 8 (40.00%) SLA
2 7 (35.00%) Microsoft Certification
2 7 (35.00%) Service Delivery
3 5 (25.00%) Microsoft
3 5 (25.00%) Problem Management
3 5 (25.00%) People Management
4 4 (20.00%) Mentoring
4 4 (20.00%) Statistics
4 4 (20.00%) Asset Management
4 4 (20.00%) Finance
4 4 (20.00%) MCP
5 3 (15.00%) Service Management
5 3 (15.00%) MCSE
5 3 (15.00%) MS Excel
5 3 (15.00%) Cisco
5 3 (15.00%) MCITP
5 3 (15.00%) Analytical Skills
6 2 (10.00%) Escalation Management
6 2 (10.00%) Data Centre
6 2 (10.00%) Windows Server
6 2 (10.00%) Performance Metrics
6 2 (10.00%) Critical Success Factor
6 2 (10.00%) Windows Server 2012
6 2 (10.00%) Performance Management
6 2 (10.00%) Windows Server 2008
6 2 (10.00%) NAS
6 2 (10.00%) vSphere
6 2 (10.00%) Stakeholder Management
6 2 (10.00%) VMware

Service Manager Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Skype for Business
Applications
1 3 (15.00%) MS Excel
2 2 (10.00%) MS PowerPoint
Cloud Services
1 1 (5.00%) SaaS
Communications & Networking
1 2 (10.00%) NAS
1 2 (10.00%) SAN
1 2 (10.00%) VPN
2 1 (5.00%) Cisco ISE
2 1 (5.00%) Internet
2 1 (5.00%) IP Telephony
2 1 (5.00%) ISDN
2 1 (5.00%) PBX
2 1 (5.00%) Skype
2 1 (5.00%) TACACS
2 1 (5.00%) Wi-Fi
2 1 (5.00%) Wireless
Database & Business Intelligence
1 2 (10.00%) SQL Server
2 1 (5.00%) Oracle Exadata
General
1 4 (20.00%) Finance
2 1 (5.00%) Billing
2 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.00%) Middleware
1 1 (5.00%) Oracle Fusion
Miscellaneous
1 4 (20.00%) Statistics
2 3 (15.00%) Analytical Skills
3 2 (10.00%) Data Centre
3 2 (10.00%) Performance Metrics
Operating Systems
1 2 (10.00%) Windows
1 2 (10.00%) Windows Server
1 2 (10.00%) Windows Server 2008
1 2 (10.00%) Windows Server 2012
Processes & Methodologies
1 8 (40.00%) ITIL
2 7 (35.00%) Service Delivery
3 5 (25.00%) People Management
3 5 (25.00%) Problem Management
4 4 (20.00%) Asset Management
4 4 (20.00%) Mentoring
5 3 (15.00%) Service Management
6 2 (10.00%) Business Continuity
6 2 (10.00%) Critical Success Factor
6 2 (10.00%) Escalation Management
6 2 (10.00%) Performance Management
6 2 (10.00%) Stakeholder Management
7 1 (5.00%) Coaching
7 1 (5.00%) Incident Management
7 1 (5.00%) Line Management
7 1 (5.00%) Migration
7 1 (5.00%) Network Management
7 1 (5.00%) Resource Management
7 1 (5.00%) Service Desk Management
7 1 (5.00%) Transition Management
Qualifications
1 7 (35.00%) Microsoft Certification
2 4 (20.00%) MCP
3 3 (15.00%) MCITP
3 3 (15.00%) MCSE
4 2 (10.00%) Cisco Certification
5 1 (5.00%) CCIE
5 1 (5.00%) CCNA
5 1 (5.00%) CCNP
5 1 (5.00%) Degree
Quality Assurance & Compliance
1 8 (40.00%) SLA
System Software
1 2 (10.00%) Active Directory
1 2 (10.00%) vSphere
Systems Management
1 1 (5.00%) Cisco Prime
Vendors
1 5 (25.00%) Microsoft
2 3 (15.00%) Cisco
3 2 (10.00%) Altiris
3 2 (10.00%) Remedy
3 2 (10.00%) VMware
4 1 (5.00%) Ericsson
4 1 (5.00%) Fortinet
4 1 (5.00%) Infoblox
4 1 (5.00%) Oracle
4 1 (5.00%) SolarWinds
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