The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 75 99 79
Rank change year-on-year
+24 -20
Permanent jobs requiring a Service Manager 26 3 9
As % of all permanent IT jobs located in Wales 2.00% 0.23% 0.85%
As % of the Job Titles category 2.06% 0.24% 0.88%
Number of salaries quoted 18 2 8
Average salary £51,250 £36,500 £45,000
Average salary % change year-on-year
+40.41% -18.88%
90% offered a salary of more than £35,700 £29,700 £41,750
10% offered a salary of more than £57,500 £43,300 £70,000
UK excluding London average salary £49,000 £47,500 £46,500
% change year-on-year
+3.15% +2.15%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1264 1260 1017
As % of all permanent IT jobs located in Wales 97.16% 96.55% 96.58%
Number of salaries quoted 1062 1121 922
Average salary £35,000 £35,000 £35,500
Average salary % change year-on-year
- -1.40%
90% offered a salary of more than £22,500 £25,000 £24,500
10% offered a salary of more than £47,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Manager across the Wales region over the 3 months to 18 September 2014.

Service Manager Salary Histogram in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +22 24 £51,250 +40.41% 2
North Wales - 2 - -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Wales

For the 6 months to 18 September 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 44 (78.57%) Service Delivery
2 43 (76.79%) ITIL
3 24 (42.86%) Service Management
4 22 (39.29%) SLA
5 10 (17.86%) Change Management
5 10 (17.86%) Finance
6 8 (14.29%) Project Management
6 8 (14.29%) ITIL Certification
6 8 (14.29%) Problem Management
7 7 (12.50%) SC Cleared
7 7 (12.50%) Security Cleared
7 7 (12.50%) Coaching
7 7 (12.50%) Microsoft
7 7 (12.50%) SQL
7 7 (12.50%) Degree
7 7 (12.50%) Incident Management
7 7 (12.50%) VMware
8 6 (10.71%) MS Excel
8 6 (10.71%) Mentoring
9 5 (8.93%) Disaster Recovery
10 4 (7.14%) Agile Software Development
10 4 (7.14%) MS PowerPoint
10 4 (7.14%) Manufacturing
10 4 (7.14%) Scrum
10 4 (7.14%) B2B
10 4 (7.14%) Telecoms
10 4 (7.14%) LAN
10 4 (7.14%) WAN
10 4 (7.14%) HTML
10 4 (7.14%) Java

Service Manager
Top Related IT Skills in Wales by Category

For the 6 months to 18 September 2014, IT jobs across the Wales region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.57%) SharePoint
Applications
1 6 (10.71%) MS Excel
2 4 (7.14%) MS PowerPoint
3 2 (3.57%) MS Office
Business Applications
1 1 (1.79%) Remedy ITSM
Cloud Services
1 2 (3.57%) SaaS
Communications & Networking
1 4 (7.14%) LAN
1 4 (7.14%) WAN
2 1 (1.79%) VPN
General
1 10 (17.86%) Finance
2 4 (7.14%) Manufacturing
2 4 (7.14%) Telecoms
2 4 (7.14%) Welsh Language
3 1 (1.79%) Legal
Libraries, Frameworks & Software Standards
1 4 (7.14%) HTML
Miscellaneous
1 4 (7.14%) Digital Media
2 3 (5.36%) Life Science
3 1 (1.79%) CMDB
3 1 (1.79%) Analytical Skills
3 1 (1.79%) EPoS
3 1 (1.79%) Management Information System
3 1 (1.79%) GIS
3 1 (1.79%) Data Protection Act
Operating Systems
1 1 (1.79%) Windows
Processes & Methodologies
1 44 (78.57%) Service Delivery
2 43 (76.79%) ITIL
3 24 (42.86%) Service Management
4 10 (17.86%) Change Management
5 8 (14.29%) Project Management
5 8 (14.29%) Problem Management
6 7 (12.50%) Coaching
6 7 (12.50%) Incident Management
7 6 (10.71%) Mentoring
8 5 (8.93%) Disaster Recovery
9 4 (7.14%) Agile Software Development
9 4 (7.14%) Scrum
9 4 (7.14%) B2B
9 4 (7.14%) People Management
10 3 (5.36%) Business Continuity Planning
10 3 (5.36%) ERP
10 3 (5.36%) BCP
10 3 (5.36%) Security Management
10 3 (5.36%) Business Continuity
11 2 (3.57%) Data Management
Programming Languages
1 7 (12.50%) SQL
2 4 (7.14%) Java
2 4 (7.14%) RPG
Qualifications
1 8 (14.29%) ITIL Certification
2 7 (12.50%) SC Cleared
2 7 (12.50%) Security Cleared
2 7 (12.50%) Degree
3 2 (3.57%) PMP
3 2 (3.57%) PMI Certification
3 2 (3.57%) MCSE
3 2 (3.57%) CCNA
3 2 (3.57%) CISSP
3 2 (3.57%) Cisco Certification
3 2 (3.57%) Microsoft Certification
Quality Assurance & Compliance
1 22 (39.29%) SLA
System Software
1 1 (1.79%) VMware Infrastructure
Vendors
1 7 (12.50%) Microsoft
1 7 (12.50%) VMware
2 1 (1.79%) BMC
2 1 (1.79%) Remedy
Newport, Gwent
Global Technology Solutions Ltd
Salary: £28000 - £35000 per annum + bonus+ben
Posted: 3 days ago
Cardiff, South Glamorgan
Proactive Appointments
Salary: Unspecified £40 - £45k + Benefits
Posted: 6 days ago