The statistics below represent IT jobs advertised across the Wales region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Services Manager
Rank 85 86 76
Rank change year-on-year
+1 -10
Permanent jobs requiring a Service Manager 16 20 26
As % of all permanent IT jobs located in Wales 1.22% 1.41% 2.01%
As % of the Job Titles category 1.27% 1.43% 2.05%
Number of salaries quoted 15 16 18
Median salary £30,000 £47,500 £51,250
Median salary % change year-on-year
-36.84% -7.31%
UK excluding London median salary £47,500 £48,000 £49,000
% change year-on-year
-1.04% -2.04%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1257 1398 1270
As % of all permanent IT jobs located in Wales 95.73% 98.24% 98.37%
Number of salaries quoted 1093 1201 1068
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £22,500 £22,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Manager
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in Wales

Service Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Wales region.

Service Manager Salary Trend in Wales

Service Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Wales region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -3 15 £30,000 -36.84%
North Wales - 1 £42,500 -
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 26 September 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Service Manager in the job title.

1 13 (54.17%) SLA
2 12 (50.00%) ITIL
3 11 (45.83%) Service Delivery
4 8 (33.33%) Statistics
5 7 (29.17%) Finance
5 7 (29.17%) Microsoft Certification
6 6 (25.00%) Stakeholder Management
7 5 (20.83%) MS PowerPoint
7 5 (20.83%) Problem Management
7 5 (20.83%) Performance Management
7 5 (20.83%) Microsoft
7 5 (20.83%) People Management
7 5 (20.83%) Data Centre
7 5 (20.83%) Critical Success Factor
7 5 (20.83%) Escalation Management
8 4 (16.67%) Mentoring
8 4 (16.67%) Analytical Skills
8 4 (16.67%) MCP
8 4 (16.67%) Asset Management
9 3 (12.50%) MCITP
9 3 (12.50%) MCSE
9 3 (12.50%) MS Excel
9 3 (12.50%) Cisco
9 3 (12.50%) Service Management
10 2 (8.33%) SAN
10 2 (8.33%) VPN
10 2 (8.33%) Cisco Certification
10 2 (8.33%) Remedy
10 2 (8.33%) Active Directory
10 2 (8.33%) Windows

Service Manager Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Skype for Business
Applications
1 5 (20.83%) MS PowerPoint
2 3 (12.50%) MS Excel
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 2 (8.33%) NAS
1 2 (8.33%) SAN
1 2 (8.33%) VPN
2 1 (4.17%) Cisco ISE
2 1 (4.17%) Internet
2 1 (4.17%) IP Telephony
2 1 (4.17%) ISDN
2 1 (4.17%) PBX
2 1 (4.17%) Skype
2 1 (4.17%) TACACS
2 1 (4.17%) Wi-Fi
2 1 (4.17%) Wireless
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) Oracle Exadata
General
1 7 (29.17%) Finance
2 1 (4.17%) Billing
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) Middleware
1 1 (4.17%) Oracle Fusion
Miscellaneous
1 8 (33.33%) Statistics
2 5 (20.83%) Data Centre
3 4 (16.67%) Analytical Skills
4 2 (8.33%) Performance Metrics
Operating Systems
1 2 (8.33%) Windows
1 2 (8.33%) Windows Server
1 2 (8.33%) Windows Server 2008
1 2 (8.33%) Windows Server 2012
Processes & Methodologies
1 12 (50.00%) ITIL
2 11 (45.83%) Service Delivery
3 6 (25.00%) Stakeholder Management
4 5 (20.83%) Critical Success Factor
4 5 (20.83%) Escalation Management
4 5 (20.83%) People Management
4 5 (20.83%) Performance Management
4 5 (20.83%) Problem Management
5 4 (16.67%) Asset Management
5 4 (16.67%) Mentoring
6 3 (12.50%) Service Management
7 2 (8.33%) Business Continuity
7 2 (8.33%) Service Desk Management
8 1 (4.17%) Balanced Scorecard
8 1 (4.17%) Coaching
8 1 (4.17%) Incident Management
8 1 (4.17%) ITIL V3
8 1 (4.17%) Network Management
8 1 (4.17%) Quality Management
8 1 (4.17%) Resource Management
Qualifications
1 7 (29.17%) Microsoft Certification
2 4 (16.67%) MCP
3 3 (12.50%) MCITP
3 3 (12.50%) MCSE
4 2 (8.33%) Cisco Certification
5 1 (4.17%) CCIE
5 1 (4.17%) CCNA
5 1 (4.17%) CCNP
5 1 (4.17%) Degree
Quality Assurance & Compliance
1 13 (54.17%) SLA
System Software
1 2 (8.33%) Active Directory
1 2 (8.33%) vSphere
Systems Management
1 1 (4.17%) Cisco Prime
Vendors
1 5 (20.83%) Microsoft
2 3 (12.50%) Cisco
3 2 (8.33%) Altiris
3 2 (8.33%) Remedy
3 2 (8.33%) VMware
4 1 (4.17%) Ericsson
4 1 (4.17%) Fortinet
4 1 (4.17%) Infoblox
4 1 (4.17%) Oracle
4 1 (4.17%) Signiant
4 1 (4.17%) SolarWinds