The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 233 221 215
Rank change year-on-year
-12 -6
Permanent jobs requiring a Help Desk Support Analyst 7 4 4
As % of all permanent IT jobs located in the South West 0.12% 0.076% 0.074%
As % of the Job Titles category 0.12% 0.080% 0.076%
Number of salaries quoted 7 3 4
Average salary £21,500 £19,500 £22,000
Average salary % change year-on-year
+10.25% -11.36%
90% offered a salary of more than £17,500 £19,500 £20,150
10% offered a salary of more than £23,500 £19,500 £23,500
UK excluding London average salary £20,000 £20,000 £22,000
% change year-on-year
- -9.09%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5720 5031 5233
As % of all permanent IT jobs located in the South West 96.22% 95.56% 96.27%
Number of salaries quoted 4835 4276 4642
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the South West

Help Desk Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the South West region.

Help Desk Support Analyst Salary Trend in the South West

Help Desk Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the South West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 3 £23,500 -
Bristol -9 2 £17,500 -10.25% 2
Somerset - 1 £21,500 -
Wiltshire - 1 £19,500 - 1
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 20 (71.43%) Windows
2 13 (46.43%) Finance
3 9 (32.14%) Degree
4 8 (28.57%) SQL
5 7 (25.00%) Microsoft
6 6 (21.43%) MS Excel
6 6 (21.43%) ITIL
7 5 (17.86%) Oracle
7 5 (17.86%) Data Structures
8 4 (14.29%) Mathematics
8 4 (14.29%) Disaster Recovery
8 4 (14.29%) VMware
8 4 (14.29%) SQL Server
8 4 (14.29%) MS Exchange
9 3 (10.71%) Microsoft Certification
9 3 (10.71%) MCP
9 3 (10.71%) MCSE
9 3 (10.71%) Service Delivery
9 3 (10.71%) Remedy
9 3 (10.71%) Network Monitoring
9 3 (10.71%) Windows 7
10 2 (7.14%) Incident Management
10 2 (7.14%) SLA
10 2 (7.14%) MS Office
11 1 (3.57%) ITIL Certification
11 1 (3.57%) Windows Server 2003
11 1 (3.57%) Active Directory
11 1 (3.57%) Citrix
11 1 (3.57%) DHCP
11 1 (3.57%) TCP/IP

Help Desk Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 27 February 2015, IT jobs across the South West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) MS Exchange
Applications
1 6 (21.43%) MS Excel
2 2 (7.14%) MS Office
Communications & Networking
1 1 (3.57%) DHCP
1 1 (3.57%) TCP/IP
Database & Business Intelligence
1 4 (14.29%) SQL Server
General
1 13 (46.43%) Finance
2 1 (3.57%) Law
Miscellaneous
1 5 (17.86%) Data Structures
2 4 (14.29%) Mathematics
3 1 (3.57%) Blackberry
Operating Systems
1 20 (71.43%) Windows
2 3 (10.71%) Windows 7
3 1 (3.57%) Windows 8
3 1 (3.57%) Windows Server 2003
3 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 6 (21.43%) ITIL
2 4 (14.29%) Disaster Recovery
3 3 (10.71%) Service Delivery
3 3 (10.71%) Network Monitoring
4 2 (7.14%) Incident Management
5 1 (3.57%) ITIL V2
Programming Languages
1 8 (28.57%) SQL
Qualifications
1 9 (32.14%) Degree
2 3 (10.71%) MCP
2 3 (10.71%) MCSE
2 3 (10.71%) Microsoft Certification
3 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 1 (3.57%) Active Directory
Vendors
1 7 (25.00%) Microsoft
2 5 (17.86%) Oracle
3 4 (14.29%) VMware
4 3 (10.71%) Remedy
5 1 (3.57%) Citrix
Bristol, Avon
Experis Ltd
Salary: £20000.00 - £28000 per annum + benefits
Posted: Yesterday
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
Information Technology Services
Salary: £22k - 24k per year + £1,500 training allowance
Posted: 3 days ago