The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 220 234 221
Rank change year-on-year
+14 -13
Permanent jobs requiring a Help Desk Support Analyst 19 6 7
As % of all permanent IT jobs located in the South West 0.30% 0.10% 0.12%
As % of the Job Titles category 0.32% 0.11% 0.13%
Number of salaries quoted 19 6 7
Average salary £23,500 £19,836 £20,000
Average salary % change year-on-year
+18.47% -0.82%
90% offered a salary of more than £17,500 £19,500 £18,600
10% offered a salary of more than £23,600 £20,172 £24,000
UK excluding London average salary £20,000 £21,000 £20,000
% change year-on-year
-4.76% +5.00%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5997 5551 5497
As % of all permanent IT jobs located in the South West 95.81% 95.18% 96.42%
Number of salaries quoted 5036 4708 4898
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the South West

Help Desk Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the South West region.

Help Desk Support Analyst Salary Trend in the South West

Help Desk Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the South West region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -2 10 £23,500 +16.49%
Bristol +8 6 £17,500 -10.25%
Somerset - 3 £21,500 -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 29 December 2014, IT jobs across the South West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 20 (55.56%) Windows
2 17 (47.22%) Degree
3 16 (44.44%) Microsoft
4 15 (41.67%) MS Excel
5 12 (33.33%) Finance
5 12 (33.33%) MS Exchange
6 11 (30.56%) SQL Server
6 11 (30.56%) VMware
6 11 (30.56%) Mathematics
6 11 (30.56%) Disaster Recovery
7 9 (25.00%) SQL
8 5 (13.89%) Oracle
8 5 (13.89%) Data Structures
9 4 (11.11%) ITIL
10 3 (8.33%) MCP
10 3 (8.33%) MCSE
10 3 (8.33%) Active Directory
10 3 (8.33%) Microsoft Certification
10 3 (8.33%) Service Delivery
10 3 (8.33%) Remedy
10 3 (8.33%) Network Monitoring
11 2 (5.56%) Incident Management
11 2 (5.56%) Windows Server 2008
11 2 (5.56%) Windows 7
11 2 (5.56%) Windows Server 2003
11 2 (5.56%) MS Office
12 1 (2.78%) VoIP
12 1 (2.78%) DHCP
12 1 (2.78%) TCP/IP
12 1 (2.78%) SLA

Help Desk Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 29 December 2014, IT jobs across the South West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (33.33%) MS Exchange
2 1 (2.78%) SharePoint
Applications
1 15 (41.67%) MS Excel
2 2 (5.56%) MS Office
Communications & Networking
1 1 (2.78%) VoIP
1 1 (2.78%) DHCP
1 1 (2.78%) TCP/IP
Database & Business Intelligence
1 11 (30.56%) SQL Server
General
1 12 (33.33%) Finance
2 1 (2.78%) Law
2 1 (2.78%) Advertising
Miscellaneous
1 11 (30.56%) Mathematics
2 5 (13.89%) Data Structures
3 1 (2.78%) Analytical Skills
Operating Systems
1 20 (55.56%) Windows
2 2 (5.56%) Windows Server 2003
2 2 (5.56%) Windows Server 2008
2 2 (5.56%) Windows 7
3 1 (2.78%) Windows 8
3 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 11 (30.56%) Disaster Recovery
2 4 (11.11%) ITIL
3 3 (8.33%) Service Delivery
3 3 (8.33%) Network Monitoring
4 2 (5.56%) Incident Management
5 1 (2.78%) ITIL V2
5 1 (2.78%) Configuration Management
Programming Languages
1 9 (25.00%) SQL
Qualifications
1 17 (47.22%) Degree
2 3 (8.33%) MCP
2 3 (8.33%) MCSE
2 3 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 3 (8.33%) Active Directory
Vendors
1 16 (44.44%) Microsoft
2 11 (30.56%) VMware
3 5 (13.89%) Oracle
4 3 (8.33%) Remedy