The statistics below represent IT jobs advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 730 769 701
Rank change year-on-year
+39 -68
Permanent jobs requiring a Help Desk Support Analyst 157 160 250
As % of all permanent IT jobs located in England 0.17% 0.16% 0.23%
As % of the Job Titles category 0.18% 0.16% 0.24%
Number of salaries quoted 145 153 230
Median salary £23,000 £22,500 £23,500
Median salary % change year-on-year
+2.22% -4.25%
90% offered a salary of more than £19,000 £18,000 £18,050
10% offered a salary of more than £34,600 £31,500 £32,000
UK excluding London median salary £20,750 £20,750 £22,000
% change year-on-year
- -5.68%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86678 97318 103001
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73134 81865 84100
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 26 September 2016.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +62 71 £24,000 -7.69%
South East +39 45 £21,500 +2.38% 2
East of England +22 14 £22,250 -3.26% 3
Yorkshire +24 13 £20,500 +13.88%
North West +13 7 £19,000 -2.56% 2
South West -20 4 £19,250 -4.93% 1
West Midlands -17 2 £19,875 -7.55%
East Midlands +11 1 £21,500 +19.44%
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 September 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Analyst in the job title.

1 243 (70.03%) Windows
2 207 (59.65%) Active Directory
3 138 (39.77%) Microsoft
4 134 (38.62%) Windows 7
5 123 (35.45%) MS Office
6 116 (33.43%) MS Excel
7 93 (26.80%) ITIL
8 69 (19.88%) Windows Server
9 63 (18.16%) Windows XP
10 51 (14.70%) iManage
11 49 (14.12%) SLA
12 46 (13.26%) MS Exchange
13 41 (11.82%) Citrix
14 39 (11.24%) Office 365
15 38 (10.95%) Finance
15 38 (10.95%) Windows Server 2008
16 36 (10.37%) Windows 8
17 35 (10.09%) TCP/IP
18 33 (9.51%) Degree
19 32 (9.22%) SQL
20 31 (8.93%) DNS
21 26 (7.49%) Blackberry
21 26 (7.49%) DHCP
22 24 (6.92%) Legal
22 24 (6.92%) LAN
22 24 (6.92%) SharePoint
22 24 (6.92%) ITIL Certification
23 23 (6.63%) Windows Server 2012
23 23 (6.63%) Windows 10
24 21 (6.05%) WAN

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (13.26%) MS Exchange
2 24 (6.92%) SharePoint
3 18 (5.19%) Skype for Business
4 8 (2.31%) Exchange Server 2010
5 4 (1.15%) Blackberry Enterprise Server
5 4 (1.15%) IBM Notes
6 3 (0.86%) Exchange Server 2000
6 3 (0.86%) Exchange Server 2007
6 3 (0.86%) Exchange Server 2013
7 2 (0.58%) Exchange Server 2003
7 2 (0.58%) IIS
Applications
1 123 (35.45%) MS Office
2 116 (33.43%) MS Excel
3 16 (4.61%) MS PowerPoint
4 2 (0.58%) Photoshop
Business Applications
1 7 (2.02%) Eikon
2 1 (0.29%) SAP Oil and Gas
Cloud Services
1 39 (11.24%) Office 365
2 7 (2.02%) Amazon AWS
2 7 (2.02%) Cloud Computing
3 4 (1.15%) Microsoft Azure
4 2 (0.58%) Mimecast
Communications & Networking
1 35 (10.09%) TCP/IP
2 31 (8.93%) DNS
3 26 (7.49%) DHCP
4 24 (6.92%) LAN
5 21 (6.05%) WAN
6 20 (5.76%) VoIP
7 18 (5.19%) Firewall
8 6 (1.73%) Wireless
9 5 (1.44%) Remote Desktop
9 5 (1.44%) VPN
9 5 (1.44%) WebEx
10 4 (1.15%) Wi-Fi
11 3 (0.86%) Intranet
11 3 (0.86%) Skype
12 2 (0.58%) Cisco IPT
12 2 (0.58%) Internet
12 2 (0.58%) SAN
12 2 (0.58%) VLAN
13 1 (0.29%) 4G
13 1 (0.29%) IP Telephony
Database & Business Intelligence
1 6 (1.73%) SQL Server
2 5 (1.44%) SQL Server 2000
2 5 (1.44%) SQL Server 2005
2 5 (1.44%) SQL Server 2008
2 5 (1.44%) SQL Server 2012
Development Applications
1 2 (0.58%) JIRA
General
1 38 (10.95%) Finance
2 24 (6.92%) Legal
3 16 (4.61%) Law
4 9 (2.59%) Banking
5 6 (1.73%) Telecoms
6 5 (1.44%) Retail
7 4 (1.15%) Automotive
7 4 (1.15%) Marketing
8 3 (0.86%) German Language
9 2 (0.58%) Billing
9 2 (0.58%) Financial Institution
9 2 (0.58%) French Language
10 1 (0.29%) Advertising
10 1 (0.29%) Electronics
10 1 (0.29%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (2.02%) Web Services
2 2 (0.58%) .NET
3 1 (0.29%) HTML
Miscellaneous
1 26 (7.49%) Blackberry
2 14 (4.03%) iPad
3 11 (3.17%) Analytical Skills
3 11 (3.17%) Computer Science
4 8 (2.31%) iPhone
5 6 (1.73%) Smartphone
6 5 (1.44%) Fat Client
6 5 (1.44%) Replication
6 5 (1.44%) Thin Client
7 4 (1.15%) Data Centre
8 3 (0.86%) EPoS
8 3 (0.86%) Handset
8 3 (0.86%) Management Information System
9 2 (0.58%) Driving Licence
9 2 (0.58%) Enterprise Software
9 2 (0.58%) Fintech
9 2 (0.58%) User Experience
9 2 (0.58%) Video Conferencing
10 1 (0.29%) BYOD
10 1 (0.29%) Mobile Computing
Operating Systems
1 243 (70.03%) Windows
2 134 (38.62%) Windows 7
3 69 (19.88%) Windows Server
4 63 (18.16%) Windows XP
5 38 (10.95%) Windows Server 2008
6 36 (10.37%) Windows 8
7 23 (6.63%) Windows 10
7 23 (6.63%) Windows Server 2012
8 19 (5.48%) Mac OS X
9 18 (5.19%) Windows Server 2003
10 12 (3.46%) Android
10 12 (3.46%) Apple iOS
11 8 (2.31%) Linux
12 6 (1.73%) Windows Phone
12 6 (1.73%) Windows Vista
13 3 (0.86%) Unix
13 3 (0.86%) Windows 2000 Server
14 1 (0.29%) BlackBerry OS
Processes & Methodologies
1 93 (26.80%) ITIL
2 18 (5.19%) Service Management
3 14 (4.03%) Problem Management
4 13 (3.75%) Incident Management
4 13 (3.75%) Wealth Management
5 12 (3.46%) ITSM
6 10 (2.88%) Time Management
7 6 (1.73%) ERP
7 6 (1.73%) Service Delivery
8 5 (1.44%) Data Security
9 4 (1.15%) Change Management
9 4 (1.15%) Continuous Improvement
9 4 (1.15%) Process Improvement
9 4 (1.15%) Project Management
9 4 (1.15%) Root Cause Analysis
10 3 (0.86%) Business Transformation
10 3 (0.86%) Coaching
10 3 (0.86%) Mobile Device Management
10 3 (0.86%) Multi-Factor Authentication
10 3 (0.86%) Two-Factor Authentication
Programming Languages
1 32 (9.22%) SQL
2 4 (1.15%) C
2 4 (1.15%) PL/SQL
3 3 (0.86%) Java
3 3 (0.86%) VB
4 2 (0.58%) C#
4 2 (0.58%) JavaScript
5 1 (0.29%) PowerShell
Qualifications
1 33 (9.51%) Degree
2 24 (6.92%) ITIL Certification
3 19 (5.48%) Microsoft Certification
4 15 (4.32%) MCSE
5 13 (3.75%) MCP
6 11 (3.17%) MOS
7 10 (2.88%) MCSA
8 7 (2.02%) HND
8 7 (2.02%) MCITP
9 5 (1.44%) Security Cleared
10 4 (1.15%) CCNA
10 4 (1.15%) Cisco Certification
11 3 (0.86%) MCDST
11 3 (0.86%) MCTS
12 2 (0.58%) ITIL Foundation Certificate
13 1 (0.29%) A+ Certification
13 1 (0.29%) Network+ Certification
13 1 (0.29%) SC Cleared
13 1 (0.29%) Server+ Certification
Quality Assurance & Compliance
1 49 (14.12%) SLA
2 12 (3.46%) QA
3 1 (0.29%) Data Quality
3 1 (0.29%) ISO/IEC 20000
System Software
1 207 (59.65%) Active Directory
2 14 (4.03%) XenApp
3 11 (3.17%) VMware Infrastructure
4 9 (2.59%) Terminal Services
5 7 (2.02%) Hyper-V
6 4 (1.15%) XenDesktop
7 3 (0.86%) VMware ESXi
7 3 (0.86%) vSphere
8 2 (0.58%) Citrix Presentation Server
9 1 (0.29%) Terminal Server
9 1 (0.29%) Virtual Servers
Systems Management
1 8 (2.31%) SCCM
2 7 (2.02%) Backup Exec
2 7 (2.02%) Norton AntiVirus
3 5 (1.44%) DameWare
3 5 (1.44%) Perfmon
4 3 (0.86%) CA Spectrum
4 3 (0.86%) Microsoft Intune
4 3 (0.86%) Nagios
4 3 (0.86%) NetBackup
4 3 (0.86%) SCOM
4 3 (0.86%) WSUS
5 1 (0.29%) Casper Suite
Vendors
1 138 (39.77%) Microsoft
2 51 (14.70%) iManage
3 41 (11.82%) Citrix
4 19 (5.48%) VMware
5 14 (4.03%) Apple
6 11 (3.17%) Cisco
7 8 (2.31%) Symantec
8 7 (2.02%) Bloomberg
8 7 (2.02%) FactSet
9 6 (1.73%) Remedy
10 4 (1.15%) BT
10 4 (1.15%) CheckPoint
10 4 (1.15%) Intel Security
10 4 (1.15%) ServiceNow
11 3 (0.86%) Avaya
11 3 (0.86%) CA
11 3 (0.86%) Dell
11 3 (0.86%) IBM
11 3 (0.86%) Mitel
12 2 (0.58%) Google
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 7 hours ago
Andover, Hampshire
CV Screen Ltd
Salary: to £27,000 + Benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 4 days ago
Salford
Cathcart Associates
Salary: £20000 - £24000 per annum
Posted: 10 days ago
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 12 days ago
Manchester
Cathcart Associates
Salary: £18000 - £20000 per annum
Posted: 17 days ago
Brighton
Bluetown Online LTD
Posted: 18 days ago