The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 806 805 784
Rank change year-on-year
-1 -21
Permanent jobs requiring a Help Desk Support Analyst 60 111 76
As % of all permanent IT jobs located in England 0.059% 0.099% 0.074%
As % of the Job Titles category 0.062% 0.10% 0.078%
Number of salaries quoted 49 103 71
Average salary £22,500 £23,500 £21,500
Average salary % change year-on-year
-4.25% +9.30%
90% offered a salary of more than £18,400 £18,300 £17,000
10% offered a salary of more than £27,500 £27,500 £28,500
UK excluding London average salary £21,250 £22,500 £20,500
% change year-on-year
-5.55% +9.75%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96251 105897 96840
As % of all permanent IT jobs located in England 94.53% 94.51% 94.54%
Number of salaries quoted 80393 87735 81460
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 2 July 2015.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 17 £26,500 +6.00% 1
South East -21 16 £22,500 +12.50%
South West -26 7 £23,250 -2.10% 1
East of England +5 6 £20,250 -17.34%
West Midlands -3 6 - - 1
North West -1 5 £22,000 -8.33%
Yorkshire +8 2 £18,500 -9.75%
East Midlands - 1 £19,000 -
Help Desk Support Analyst
UK

Help Desk Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 July 2015, IT jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 124 (82.12%) Windows
2 77 (50.99%) Active Directory
3 72 (47.68%) Windows 7
4 60 (39.74%) Microsoft
5 58 (38.41%) MS Office
6 55 (36.42%) Citrix
7 50 (33.11%) Windows XP
8 39 (25.83%) MS Excel
9 35 (23.18%) Windows Server 2008
10 33 (21.85%) ITIL
11 32 (21.19%) Law
12 30 (19.87%) SLA
13 27 (17.88%) WorkSite
13 27 (17.88%) Windows 8
14 23 (15.23%) Blackberry
15 22 (14.57%) Windows Server 2003
16 21 (13.91%) MS Exchange
17 19 (12.58%) WAN
18 18 (11.92%) LAN
19 17 (11.26%) HP
19 17 (11.26%) VMware
19 17 (11.26%) Degree
20 16 (10.60%) Windows Server 2012
21 14 (9.27%) Finance
22 13 (8.61%) Telecoms
23 11 (7.28%) Firewall
23 11 (7.28%) Windows Vista
23 11 (7.28%) TCP/IP
23 11 (7.28%) SQL Server
24 10 (6.62%) SQL

Help Desk Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 July 2015, IT jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (17.88%) WorkSite
2 21 (13.91%) MS Exchange
3 9 (5.96%) SharePoint
4 6 (3.97%) Lync
5 5 (3.31%) Exchange Server 2010
6 4 (2.65%) Blackberry Enterprise Server
7 1 (0.66%) CMS
Applications
1 58 (38.41%) MS Office
2 39 (25.83%) MS Excel
3 6 (3.97%) MS PowerPoint
4 1 (0.66%) Spreadsheet
Business Applications
1 1 (0.66%) Dynamics CRM
Cloud Services
1 2 (1.32%) Cloud Computing
1 2 (1.32%) SaaS
1 2 (1.32%) PaaS
1 2 (1.32%) IaaS
2 1 (0.66%) Mimecast
2 1 (0.66%) Office 365
Communications & Networking
1 19 (12.58%) WAN
2 18 (11.92%) LAN
3 11 (7.28%) TCP/IP
3 11 (7.28%) Firewall
4 10 (6.62%) VPN
5 8 (5.30%) Wi-Fi
5 8 (5.30%) VoIP
6 7 (4.64%) DNS
7 6 (3.97%) SAN
8 4 (2.65%) DHCP
9 3 (1.99%) Wireless
9 3 (1.99%) VLAN
10 2 (1.32%) PBX
11 1 (0.66%) SNMP
11 1 (0.66%) Intranet
11 1 (0.66%) Internet
11 1 (0.66%) Structured Cabling
Database & Business Intelligence
1 11 (7.28%) SQL Server
2 3 (1.99%) SQL Server 2012
3 1 (0.66%) MySQL
3 1 (0.66%) MS Access
General
1 32 (21.19%) Law
2 14 (9.27%) Finance
3 13 (8.61%) Telecoms
4 9 (5.96%) Banking
5 5 (3.31%) Legal
6 3 (1.99%) Advertising
7 1 (0.66%) Multimedia
7 1 (0.66%) Billing
7 1 (0.66%) Investment Banking
7 1 (0.66%) Front Office
7 1 (0.66%) Back Office
7 1 (0.66%) Electronics
Libraries, Frameworks & Software Standards
1 2 (1.32%) JSP
2 1 (0.66%) HTML
Miscellaneous
1 23 (15.23%) Blackberry
2 5 (3.31%) Analytical Skills
3 4 (2.65%) iPhone
4 3 (1.99%) iPad
4 3 (1.99%) Mobile Computing
4 3 (1.99%) Data Centre
4 3 (1.99%) Thin Client
4 3 (1.99%) Fat Client
5 2 (1.32%) Reference Data
5 2 (1.32%) Client/Server
6 1 (0.66%) Management Information System
6 1 (0.66%) Handset
6 1 (0.66%) Statistics
6 1 (0.66%) Mathematics
6 1 (0.66%) Computer Science
6 1 (0.66%) Wiki
6 1 (0.66%) iSeries
Operating Systems
1 124 (82.12%) Windows
2 72 (47.68%) Windows 7
3 50 (33.11%) Windows XP
4 35 (23.18%) Windows Server 2008
5 27 (17.88%) Windows 8
6 22 (14.57%) Windows Server 2003
7 16 (10.60%) Windows Server 2012
8 11 (7.28%) Windows Vista
9 9 (5.96%) AIX
10 6 (3.97%) UNIX
11 3 (1.99%) Linux
11 3 (1.99%) Mac OS X
12 1 (0.66%) Mac OS
12 1 (0.66%) Apple iOS
Processes & Methodologies
1 33 (21.85%) ITIL
2 10 (6.62%) Document Management
3 5 (3.31%) Service Delivery
4 3 (1.99%) CRM
4 3 (1.99%) Data Centre Operations
5 2 (1.32%) Portfolio Management
5 2 (1.32%) Software Deployment
5 2 (1.32%) DNA
5 2 (1.32%) Data Security
5 2 (1.32%) Data Entry
5 2 (1.32%) Open Source
5 2 (1.32%) Incident Management
5 2 (1.32%) Problem Management
6 1 (0.66%) Release Management
6 1 (0.66%) User Acceptance Testing
6 1 (0.66%) Network Management
6 1 (0.66%) Software Testing
6 1 (0.66%) Balanced Scorecard
6 1 (0.66%) Asset Management
6 1 (0.66%) ITSM
Programming Languages
1 10 (6.62%) SQL
2 4 (2.65%) C
Qualifications
1 17 (11.26%) Degree
2 10 (6.62%) ITIL Certification
3 7 (4.64%) MCP
4 5 (3.31%) HNC
4 5 (3.31%) HND
4 5 (3.31%) Microsoft Certification
5 4 (2.65%) MCSE
5 4 (2.65%) MCITP
6 2 (1.32%) SC Cleared
6 2 (1.32%) Security Cleared
6 2 (1.32%) MOS
7 1 (0.66%) MCTS
7 1 (0.66%) A+ Certification
7 1 (0.66%) MCSA
7 1 (0.66%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 30 (19.87%) SLA
2 2 (1.32%) JSP 440
3 1 (0.66%) QA
System Software
1 77 (50.99%) Active Directory
2 9 (5.96%) Hyper-V
2 9 (5.96%) XenApp
3 7 (4.64%) VMware Infrastructure
4 3 (1.99%) Terminal Services
5 2 (1.32%) vSphere
Systems Management
1 8 (5.30%) SCCM
2 6 (3.97%) SCOM
3 3 (1.99%) Tivoli
4 1 (0.66%) MAILsweeper
4 1 (0.66%) McAfee ePO
Vendors
1 60 (39.74%) Microsoft
2 55 (36.42%) Citrix
3 17 (11.26%) HP
3 17 (11.26%) VMware
4 8 (5.30%) Hummingbird
4 8 (5.30%) OpenText
4 8 (5.30%) Meridio
5 6 (3.97%) Mitel
5 6 (3.97%) Cisco
6 5 (3.31%) Adobe
7 4 (2.65%) Altiris
7 4 (2.65%) Bloomberg
7 4 (2.65%) LANDesk
8 3 (1.99%) Dell KACE
8 3 (1.99%) SAP
9 2 (1.32%) Reuters
10 1 (0.66%) Nortel
10 1 (0.66%) Avaya
10 1 (0.66%) Symantec
10 1 (0.66%) McAfee
Wellington, Somerset
set2recruit
Salary: £18,900 per annum
Posted: 15 hours ago
Birmingham
Blue Town Online
Posted: 15 days ago