The statistics below represent IT jobs advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 711 725 725
Rank change year-on-year
+14 0
Permanent jobs requiring a Help Desk Support Analyst 185 195 226
As % of all permanent IT jobs located in England 0.20% 0.20% 0.21%
As % of the Job Titles category 0.21% 0.20% 0.21%
Number of salaries quoted 172 180 210
Median salary £24,000 £22,000 £23,500
Median salary % change year-on-year
+9.09% -6.38%
90% offered a salary of more than £20,600 £18,500 £18,000
10% offered a salary of more than £28,500 £30,000 £32,500
UK excluding London median salary £22,500 £21,000 £22,000
% change year-on-year
+7.14% -4.54%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88902 96228 105919
As % of all permanent IT jobs located in England 96.30% 96.52% 96.53%
Number of salaries quoted 75555 79766 87460
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 25 May 2016.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 93 £24,000 -7.69% 5
South East +3 57 £23,000 +5.74% 7
East of England +30 9 £20,000 -4.76%
East Midlands +13 6 £21,500 -6.52% 1
Yorkshire -8 6 £22,000 +7.31%
South West +1 5 £28,000 +40.00% 1
West Midlands -17 4 - - 1
North East - 3 £27,500 - 1
North West +14 2 £20,875 +1.82%
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Analyst in the job title.

1 209 (66.14%) Windows
2 163 (51.58%) Active Directory
3 136 (43.04%) Windows 7
4 126 (39.87%) Microsoft
5 110 (34.81%) MS Office
6 101 (31.96%) MS Excel
7 69 (21.84%) Windows XP
8 63 (19.94%) Windows Server
9 62 (19.62%) ITIL
10 54 (17.09%) iManage
11 43 (13.61%) SLA
12 40 (12.66%) MS Exchange
13 37 (11.71%) Office 365
14 36 (11.39%) Finance
15 35 (11.08%) Windows Server 2008
16 34 (10.76%) Citrix
17 32 (10.13%) Law
18 29 (9.18%) TCP/IP
18 29 (9.18%) Degree
19 28 (8.86%) Microsoft Certification
19 28 (8.86%) Windows 8
20 25 (7.91%) SQL
21 24 (7.59%) ITIL Certification
22 23 (7.28%) MS PowerPoint
23 22 (6.96%) Blackberry
24 21 (6.65%) Windows Server 2012
25 20 (6.33%) Legal
25 20 (6.33%) CCNA
25 20 (6.33%) Windows Server 2003
25 20 (6.33%) Cisco Certification

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (12.66%) MS Exchange
2 14 (4.43%) Exchange Server 2010
3 13 (4.11%) Skype for Business
4 10 (3.16%) SharePoint
5 8 (2.53%) Exchange Server 2013
6 7 (2.22%) Exchange Server 2000
7 6 (1.90%) Blackberry Enterprise Server
7 6 (1.90%) Exchange Server 2007
8 3 (0.95%) IBM Notes
9 1 (0.32%) IIS
Applications
1 110 (34.81%) MS Office
2 101 (31.96%) MS Excel
3 23 (7.28%) MS PowerPoint
4 3 (0.95%) Adobe Creative Suite
5 1 (0.32%) Photoshop
Business Applications
1 3 (0.95%) SAP Oil and Gas
2 2 (0.63%) Dynamics CRM
Cloud Services
1 37 (11.71%) Office 365
2 3 (0.95%) Dropbox
3 1 (0.32%) Microsoft Azure
3 1 (0.32%) Mimecast
Communications & Networking
1 29 (9.18%) TCP/IP
2 19 (6.01%) DNS
3 16 (5.06%) DHCP
4 15 (4.75%) Extranet
4 15 (4.75%) LAN
5 13 (4.11%) WAN
6 10 (3.16%) VoIP
7 8 (2.53%) Internet
8 5 (1.58%) Intranet
8 5 (1.58%) VPN
9 3 (0.95%) Unified Communications
9 3 (0.95%) Wi-Fi
9 3 (0.95%) Wireless
10 2 (0.63%) ADSL
10 2 (0.63%) Firewall
10 2 (0.63%) Remote Desktop
10 2 (0.63%) Skype
10 2 (0.63%) SMTP
11 1 (0.32%) SNMP
11 1 (0.32%) WebEx
Database & Business Intelligence
1 4 (1.27%) SQL Server
2 2 (0.63%) SQL Server 2005
2 2 (0.63%) SQL Server 2008
3 1 (0.32%) Data Mining
3 1 (0.32%) Oracle Database
3 1 (0.32%) Oracle Reports
3 1 (0.32%) SQL Server 2000
3 1 (0.32%) SQL Server 2012
Development Applications
1 4 (1.27%) JIRA
General
1 36 (11.39%) Finance
2 32 (10.13%) Law
3 20 (6.33%) Legal
4 8 (2.53%) Retail
5 6 (1.90%) Telecoms
6 4 (1.27%) Banking
7 3 (0.95%) Electronics
7 3 (0.95%) Manufacturing
7 3 (0.95%) Marketing
8 2 (0.63%) Advertising
9 1 (0.32%) Automotive
9 1 (0.32%) Billing
9 1 (0.32%) German Language
9 1 (0.32%) Investment Banking
9 1 (0.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.32%) CSS
1 1 (0.32%) HTML
Miscellaneous
1 22 (6.96%) Blackberry
2 13 (4.11%) Computer Science
3 12 (3.80%) Analytical Skills
4 11 (3.48%) Smartphone
5 5 (1.58%) EPoS
5 5 (1.58%) Video Conferencing
6 4 (1.27%) iPad
7 3 (0.95%) Fat Client
7 3 (0.95%) iPhone
7 3 (0.95%) Thin Client
8 2 (0.63%) Driving Licence
8 2 (0.63%) Handset
8 2 (0.63%) Management Information System
8 2 (0.63%) Mobile App
8 2 (0.63%) Statistics
9 1 (0.32%) Data Centre
9 1 (0.32%) FMCG
9 1 (0.32%) Hedge funds
9 1 (0.32%) Private Cloud
9 1 (0.32%) Visualisation
Operating Systems
1 209 (66.14%) Windows
2 136 (43.04%) Windows 7
3 69 (21.84%) Windows XP
4 63 (19.94%) Windows Server
5 35 (11.08%) Windows Server 2008
6 28 (8.86%) Windows 8
7 21 (6.65%) Windows Server 2012
8 20 (6.33%) Windows Server 2003
9 17 (5.38%) Apple iOS
10 15 (4.75%) Android
11 8 (2.53%) Linux
11 8 (2.53%) Windows 10
12 7 (2.22%) Windows 2000 Server
13 4 (1.27%) Mac OS X
13 4 (1.27%) Windows Vista
14 3 (0.95%) Unix
15 2 (0.63%) Mac OS
16 1 (0.32%) BlackBerry OS
16 1 (0.32%) Windows Phone
Processes & Methodologies
1 62 (19.62%) ITIL
2 19 (6.01%) Problem Management
3 18 (5.70%) Coaching
3 18 (5.70%) Service Management
4 16 (5.06%) Wealth Management
5 12 (3.80%) Incident Management
6 11 (3.48%) ITSM
7 10 (3.16%) Validation
8 8 (2.53%) Time Management
9 7 (2.22%) Root Cause Analysis
10 6 (1.90%) Project Planning
11 5 (1.58%) Asset Management
11 5 (1.58%) ERP
11 5 (1.58%) Project Management
12 4 (1.27%) Continuous Improvement
12 4 (1.27%) CRM
12 4 (1.27%) Logistics
13 3 (0.95%) ITIL V3
13 3 (0.95%) Network Management
13 3 (0.95%) Process Improvement
Programming Languages
1 25 (7.91%) SQL
2 4 (1.27%) PL/SQL
3 2 (0.63%) Java
3 2 (0.63%) VB
4 1 (0.32%) T-SQL
Qualifications
1 29 (9.18%) Degree
2 28 (8.86%) Microsoft Certification
3 24 (7.59%) ITIL Certification
4 20 (6.33%) CCNA
4 20 (6.33%) Cisco Certification
5 18 (5.70%) MCSE
6 16 (5.06%) MCP
7 9 (2.85%) MCITP
7 9 (2.85%) MCSA
8 6 (1.90%) MCDST
8 6 (1.90%) MOS
9 5 (1.58%) HND
10 4 (1.27%) ITIL Foundation Certificate
11 2 (0.63%) A+ Certification
11 2 (0.63%) Security Cleared
12 1 (0.32%) HNC
12 1 (0.32%) MCTS
12 1 (0.32%) SC Cleared
Quality Assurance & Compliance
1 43 (13.61%) SLA
2 16 (5.06%) QA
3 1 (0.32%) Data Quality
3 1 (0.32%) ISO/IEC 20000
System Software
1 163 (51.58%) Active Directory
2 12 (3.80%) XenApp
3 10 (3.16%) Hyper-V
4 6 (1.90%) Citrix Presentation Server
4 6 (1.90%) XenDesktop
5 2 (0.63%) Terminal Server
Systems Management
1 13 (4.11%) SCCM
2 5 (1.58%) Nagios
3 3 (0.95%) Backup Exec
3 3 (0.95%) Norton AntiVirus
4 1 (0.32%) Casper Suite
4 1 (0.32%) DameWare
4 1 (0.32%) Microsoft Data Protection Manager
4 1 (0.32%) Perfmon
4 1 (0.32%) SCOM
Vendors
1 126 (39.87%) Microsoft
2 54 (17.09%) iManage
3 34 (10.76%) Citrix
4 6 (1.90%) Apple
4 6 (1.90%) VMware
5 5 (1.58%) Cisco
5 5 (1.58%) Sophos
5 5 (1.58%) Veeam
5 5 (1.58%) WatchGuard
6 4 (1.27%) Adobe
6 4 (1.27%) Progress
7 3 (0.95%) IBM
7 3 (0.95%) Remedy
7 3 (0.95%) SAP
7 3 (0.95%) Symantec
8 2 (0.63%) Avaya
8 2 (0.63%) Google
9 1 (0.32%) Lotus
9 1 (0.32%) Mitel
9 1 (0.32%) NCR
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 13 hours ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 22 hours ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
Northampton, Northamptonshire
Bluetownonline
Salary: £18000 - £22000 per annum
Posted: Yesterday
Portsmouth
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: From £24,000 to £24,000 per annum Plus benefits
Posted: 5 days ago
City, London
Marcus Donald People
Salary: £27000 - £28000 per annum
Posted: 5 days ago
Birmingham, United Kingdom
Money Advice Trust
Salary: £ 23,220 per annum + pension
Posted: 8 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 13 days ago
Marlow
Pro-Quest
Salary: 30000-35000 Per Annum + Pension + Healthcare + Life Ass + DenPlan
Posted: 14 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 19 days ago
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 23 days ago