The statistics below represent IT jobs advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 747 800 720
Rank change year-on-year
+53 -80
Permanent jobs requiring a Help Desk Support Analyst 159 143 251
As % of all permanent IT jobs located in England 0.17% 0.14% 0.23%
As % of the Job Titles category 0.18% 0.15% 0.24%
Number of salaries quoted 142 126 240
Median salary £23,000 £22,500 £23,500
Median salary % change year-on-year
+2.22% -4.25%
90% offered a salary of more than £19,000 £17,975 £19,200
10% offered a salary of more than £34,800 £30,000 £32,000
UK excluding London median salary £21,000 £21,000 £22,500
% change year-on-year
- -6.66%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88272 98549 105545
As % of all permanent IT jobs located in England 96.37% 96.20% 96.42%
Number of salaries quoted 75020 82516 86005
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 25 August 2016.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +106 83 £23,000 -14.33% 5
South East +21 47 £21,500 - 5
Yorkshire +34 10 £20,500 +13.88%
East of England +29 10 £20,500 -10.86%
North West +8 5 £23,000 +16.45%
South West 0 2 £19,000 -14.60%
East Midlands +2 1 £21,500 +19.44%
West Midlands -14 1 £21,500 -12.24%
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 August 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Analyst in the job title.

1 246 (71.51%) Windows
2 206 (59.88%) Active Directory
3 145 (42.15%) Microsoft
4 141 (40.99%) Windows 7
5 133 (38.66%) MS Office
6 111 (32.27%) MS Excel
7 90 (26.16%) ITIL
8 66 (19.19%) Windows Server
9 64 (18.60%) Windows XP
10 55 (15.99%) iManage
11 54 (15.70%) MS Exchange
12 44 (12.79%) SLA
13 40 (11.63%) Citrix
13 40 (11.63%) Office 365
14 38 (11.05%) Finance
15 37 (10.76%) Windows Server 2008
16 36 (10.47%) TCP/IP
17 34 (9.88%) Windows 8
18 33 (9.59%) Degree
19 32 (9.30%) DNS
20 28 (8.14%) Microsoft Certification
21 27 (7.85%) ITIL Certification
22 26 (7.56%) DHCP
22 26 (7.56%) SQL
23 25 (7.27%) Blackberry
23 25 (7.27%) Windows Server 2012
24 24 (6.98%) LAN
24 24 (6.98%) SharePoint
25 22 (6.40%) Service Management
25 22 (6.40%) Legal

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (15.70%) MS Exchange
2 24 (6.98%) SharePoint
3 18 (5.23%) Skype for Business
4 12 (3.49%) Exchange Server 2010
5 7 (2.03%) Exchange Server 2000
6 6 (1.74%) Exchange Server 2007
6 6 (1.74%) Exchange Server 2013
7 4 (1.16%) Blackberry Enterprise Server
7 4 (1.16%) IBM Notes
8 2 (0.58%) Exchange Server 2003
8 2 (0.58%) IIS
Applications
1 133 (38.66%) MS Office
2 111 (32.27%) MS Excel
3 21 (6.10%) MS PowerPoint
4 3 (0.87%) Adobe Creative Suite
5 2 (0.58%) Photoshop
Business Applications
1 4 (1.16%) Eikon
2 1 (0.29%) SAP Oil and Gas
Cloud Services
1 40 (11.63%) Office 365
2 7 (2.03%) Amazon AWS
2 7 (2.03%) Cloud Computing
3 4 (1.16%) Microsoft Azure
4 2 (0.58%) Mimecast
Communications & Networking
1 36 (10.47%) TCP/IP
2 32 (9.30%) DNS
3 26 (7.56%) DHCP
4 24 (6.98%) LAN
5 21 (6.10%) VoIP
6 20 (5.81%) WAN
7 17 (4.94%) Firewall
8 7 (2.03%) VPN
9 6 (1.74%) Remote Desktop
10 5 (1.45%) Internet
10 5 (1.45%) WebEx
11 4 (1.16%) Intranet
11 4 (1.16%) Wi-Fi
12 3 (0.87%) Wireless
13 2 (0.58%) Cisco IPT
13 2 (0.58%) Extranet
13 2 (0.58%) SAN
13 2 (0.58%) Skype
13 2 (0.58%) VLAN
14 1 (0.29%) IP Telephony
Database & Business Intelligence
1 6 (1.74%) SQL Server
2 5 (1.45%) SQL Server 2000
2 5 (1.45%) SQL Server 2005
2 5 (1.45%) SQL Server 2008
2 5 (1.45%) SQL Server 2012
3 1 (0.29%) Data Mining
Development Applications
1 2 (0.58%) JIRA
General
1 38 (11.05%) Finance
2 22 (6.40%) Legal
3 15 (4.36%) Law
4 6 (1.74%) Retail
5 5 (1.45%) Banking
5 5 (1.45%) Telecoms
6 4 (1.16%) Automotive
6 4 (1.16%) Marketing
7 2 (0.58%) Billing
7 2 (0.58%) Financial Institution
7 2 (0.58%) French Language
7 2 (0.58%) German Language
8 1 (0.29%) Electronics
8 1 (0.29%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (2.03%) Web Services
2 2 (0.58%) .NET
3 1 (0.29%) HTML
Miscellaneous
1 25 (7.27%) Blackberry
2 12 (3.49%) Analytical Skills
3 11 (3.20%) iPad
4 9 (2.62%) Computer Science
5 8 (2.33%) iPhone
5 8 (2.33%) Smartphone
6 5 (1.45%) Replication
7 4 (1.16%) Data Centre
7 4 (1.16%) Fat Client
7 4 (1.16%) Thin Client
8 3 (0.87%) EPoS
8 3 (0.87%) Handset
9 2 (0.58%) Driving Licence
9 2 (0.58%) Fintech
9 2 (0.58%) Management Information System
9 2 (0.58%) User Experience
9 2 (0.58%) Video Conferencing
10 1 (0.29%) BYOD
10 1 (0.29%) Hedge funds
10 1 (0.29%) Mobile Computing
Operating Systems
1 246 (71.51%) Windows
2 141 (40.99%) Windows 7
3 66 (19.19%) Windows Server
4 64 (18.60%) Windows XP
5 37 (10.76%) Windows Server 2008
6 34 (9.88%) Windows 8
7 25 (7.27%) Windows Server 2012
8 22 (6.40%) Windows 10
9 18 (5.23%) Mac OS X
10 17 (4.94%) Windows Server 2003
11 12 (3.49%) Android
11 12 (3.49%) Apple iOS
12 9 (2.62%) Linux
13 7 (2.03%) Windows 2000 Server
14 6 (1.74%) Windows Phone
15 5 (1.45%) Windows Vista
16 3 (0.87%) Unix
17 1 (0.29%) BlackBerry OS
Processes & Methodologies
1 90 (26.16%) ITIL
2 22 (6.40%) Service Management
3 17 (4.94%) Wealth Management
4 15 (4.36%) Problem Management
5 12 (3.49%) Incident Management
6 11 (3.20%) ITSM
7 10 (2.91%) Time Management
8 6 (1.74%) ERP
9 5 (1.45%) ITIL V3
9 5 (1.45%) Project Planning
10 4 (1.16%) Coaching
10 4 (1.16%) Continuous Improvement
10 4 (1.16%) Mobile Device Management
10 4 (1.16%) Project Management
10 4 (1.16%) Service Delivery
11 3 (0.87%) Business Transformation
11 3 (0.87%) Change Management
11 3 (0.87%) Multi-Factor Authentication
11 3 (0.87%) Process Improvement
11 3 (0.87%) Two-Factor Authentication
Programming Languages
1 26 (7.56%) SQL
2 3 (0.87%) Java
2 3 (0.87%) VB
3 2 (0.58%) C
3 2 (0.58%) C#
3 2 (0.58%) JavaScript
4 1 (0.29%) PL/SQL
4 1 (0.29%) PowerShell
Qualifications
1 33 (9.59%) Degree
2 28 (8.14%) Microsoft Certification
3 27 (7.85%) ITIL Certification
4 19 (5.52%) MCSE
5 18 (5.23%) MCP
6 14 (4.07%) MCSA
7 12 (3.49%) CCNA
7 12 (3.49%) Cisco Certification
8 10 (2.91%) MCITP
9 9 (2.62%) MOS
10 5 (1.45%) HND
10 5 (1.45%) MCDST
10 5 (1.45%) Security Cleared
11 3 (0.87%) ITIL Foundation Certificate
12 2 (0.58%) MCTS
13 1 (0.29%) A+ Certification
13 1 (0.29%) Network+ Certification
13 1 (0.29%) SC Cleared
13 1 (0.29%) Server+ Certification
Quality Assurance & Compliance
1 44 (12.79%) SLA
2 16 (4.65%) QA
3 1 (0.29%) Data Quality
3 1 (0.29%) ISO/IEC 20000
System Software
1 206 (59.88%) Active Directory
2 17 (4.94%) XenApp
3 10 (2.91%) Hyper-V
4 9 (2.62%) VMware Infrastructure
5 6 (1.74%) XenDesktop
6 5 (1.45%) Citrix Presentation Server
6 5 (1.45%) Terminal Services
7 2 (0.58%) VMware ESXi
7 2 (0.58%) vSphere
8 1 (0.29%) Terminal Server
8 1 (0.29%) Virtual Servers
Systems Management
1 10 (2.91%) SCCM
2 6 (1.74%) Backup Exec
2 6 (1.74%) Norton AntiVirus
3 5 (1.45%) DameWare
3 5 (1.45%) Nagios
3 5 (1.45%) Perfmon
4 3 (0.87%) Microsoft Intune
5 2 (0.58%) CA Spectrum
5 2 (0.58%) NetBackup
5 2 (0.58%) SCOM
5 2 (0.58%) WSUS
6 1 (0.29%) Casper Suite
Vendors
1 145 (42.15%) Microsoft
2 55 (15.99%) iManage
3 40 (11.63%) Citrix
4 17 (4.94%) VMware
5 14 (4.07%) Apple
6 9 (2.62%) Cisco
7 7 (2.03%) Remedy
7 7 (2.03%) Symantec
8 4 (1.16%) Adobe
8 4 (1.16%) Bloomberg
8 4 (1.16%) FactSet
9 3 (0.87%) BT
9 3 (0.87%) CheckPoint
9 3 (0.87%) IBM
9 3 (0.87%) Intel Security
9 3 (0.87%) Sophos
9 3 (0.87%) Veeam
9 3 (0.87%) WatchGuard
10 2 (0.58%) Google
10 2 (0.58%) Mitel
London
Information Technology Services
Salary: £25k - 30k per year
Posted: Yesterday
London
Information Technology Services
Salary: £23k - 27k per year
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £30 - 35 per year
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + Benefits + Training
Posted: 5 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 6 days ago
Farnborough, Hampshire
IT Talent Solutions
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 9 days ago
Sussex
Clearwater People Solutions Ltd
Posted: 13 days ago
City of London
Progressive Recruitment
Salary: competitive
Posted: 24 days ago