The statistics below represent IT jobs advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 712 749 668
Rank change year-on-year
+37 -81
Permanent jobs requiring a Help Desk Support Analyst 137 195 284
As % of all permanent IT jobs located in England 0.16% 0.19% 0.27%
As % of the Job Titles category 0.17% 0.20% 0.28%
Number of salaries quoted 126 183 246
Median salary £22,000 £22,500 £21,500
Median salary % change year-on-year
-2.22% +4.65%
90% offered a salary of more than £18,500 £19,000 £18,250
10% offered a salary of more than £35,250 £29,000 £28,925
UK excluding London median salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81506 97087 102609
As % of all permanent IT jobs located in England 96.49% 96.63% 96.58%
Number of salaries quoted 68195 81824 85600
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 7 December 2016.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +64 50 £21,500 -1.14% 4
London +23 34 £31,250 +26.26% 4
East of England +5 21 £21,000 -6.66%
Yorkshire +21 13 £22,000 -3.29% 1
North West -12 13 £20,000 - 2
South West +8 3 £19,500 -9.30%
East Midlands +1 1 £23,000 +24.32%
West Midlands -24 1 £18,250 -9.48%
North East - 1 £37,500 -
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 7 December 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Analyst in the job title.

1 215 (72.88%) Windows
2 184 (62.37%) Active Directory
3 149 (50.51%) Microsoft
4 122 (41.36%) MS Office
5 117 (39.66%) Windows 7
6 105 (35.59%) MS Excel
7 89 (30.17%) ITIL
8 61 (20.68%) Windows Server
9 59 (20.00%) SLA
10 58 (19.66%) Windows XP
11 40 (13.56%) Windows Server 2008
11 40 (13.56%) MS Exchange
12 37 (12.54%) Citrix
12 37 (12.54%) Windows 8
13 36 (12.20%) iManage
14 35 (11.86%) Office 365
14 35 (11.86%) Degree
15 31 (10.51%) TCP/IP
16 28 (9.49%) Windows 10
16 28 (9.49%) DNS
16 28 (9.49%) LAN
17 27 (9.15%) WAN
18 25 (8.47%) SQL
18 25 (8.47%) VMware
19 24 (8.14%) SharePoint
19 24 (8.14%) Windows Server 2003
20 23 (7.80%) Law
21 21 (7.12%) Blackberry
21 21 (7.12%) Legal
21 21 (7.12%) Mac OS X

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (13.56%) MS Exchange
2 24 (8.14%) SharePoint
3 21 (7.12%) Skype for Business
4 4 (1.36%) Blackberry Enterprise Server
4 4 (1.36%) Exchange Server 2007
4 4 (1.36%) Exchange Server 2010
5 2 (0.68%) Exchange Server 2003
6 1 (0.34%) Exchange Server 2013
6 1 (0.34%) IBM Notes
6 1 (0.34%) IIS
Applications
1 122 (41.36%) MS Office
2 105 (35.59%) MS Excel
3 9 (3.05%) MS PowerPoint
4 1 (0.34%) Photoshop
Business Applications
1 10 (3.39%) Eikon
Cloud Services
1 35 (11.86%) Office 365
2 10 (3.39%) Amazon AWS
2 10 (3.39%) Cloud Computing
3 1 (0.34%) Microsoft Azure
3 1 (0.34%) Mimecast
3 1 (0.34%) SaaS
Communications & Networking
1 31 (10.51%) TCP/IP
2 28 (9.49%) DNS
2 28 (9.49%) LAN
3 27 (9.15%) WAN
4 21 (7.12%) DHCP
4 21 (7.12%) VoIP
5 19 (6.44%) Firewall
6 6 (2.03%) Wi-Fi
6 6 (2.03%) Wireless
7 5 (1.69%) Skype
8 4 (1.36%) Remote Desktop
8 4 (1.36%) VPN
9 3 (1.02%) Internet
9 3 (1.02%) SMTP
9 3 (1.02%) WebEx
10 2 (0.68%) Cisco IOS
10 2 (0.68%) Cisco Nexus
10 2 (0.68%) SAN
10 2 (0.68%) VLAN
11 1 (0.34%) Cisco IPT
Database & Business Intelligence
1 4 (1.36%) SQL Server
2 3 (1.02%) SQL Server 2000
2 3 (1.02%) SQL Server 2005
2 3 (1.02%) SQL Server 2008
2 3 (1.02%) SQL Server 2012
General
1 23 (7.80%) Law
2 21 (7.12%) Legal
3 17 (5.76%) Finance
4 13 (4.41%) Banking
5 5 (1.69%) German Language
5 5 (1.69%) Telecoms
6 3 (1.02%) Marketing
7 2 (0.68%) Automotive
7 2 (0.68%) French Language
7 2 (0.68%) Retail
8 1 (0.34%) Advertising
8 1 (0.34%) Billing
8 1 (0.34%) Financial Institution
8 1 (0.34%) International Banking
8 1 (0.34%) Manufacturing
8 1 (0.34%) Publishing
Libraries, Frameworks & Software Standards
1 10 (3.39%) Web Services
2 2 (0.68%) .NET
3 1 (0.34%) HTML
Miscellaneous
1 21 (7.12%) Blackberry
2 14 (4.75%) Computer Science
3 13 (4.41%) iPad
4 8 (2.71%) Analytical Skills
5 7 (2.37%) iPhone
6 6 (2.03%) Data Centre
6 6 (2.03%) Fat Client
6 6 (2.03%) Thin Client
7 4 (1.36%) Chip and PIN
8 3 (1.02%) Enterprise Software
8 3 (1.02%) Management Information System
8 3 (1.02%) Replication
8 3 (1.02%) User Experience
9 2 (0.68%) Handset
9 2 (0.68%) Smartphone
9 2 (0.68%) Video Conferencing
9 2 (0.68%) Virtual Team
10 1 (0.34%) EPoS
10 1 (0.34%) Fintech
10 1 (0.34%) Mobile Computing
Operating Systems
1 215 (72.88%) Windows
2 117 (39.66%) Windows 7
3 61 (20.68%) Windows Server
4 58 (19.66%) Windows XP
5 40 (13.56%) Windows Server 2008
6 37 (12.54%) Windows 8
7 28 (9.49%) Windows 10
8 24 (8.14%) Windows Server 2003
9 21 (7.12%) Mac OS X
10 18 (6.10%) Windows Server 2012
11 12 (4.07%) Apple iOS
12 11 (3.73%) Android
13 8 (2.71%) Windows Vista
14 6 (2.03%) Windows Phone
15 4 (1.36%) Linux
16 2 (0.68%) Unix
Processes & Methodologies
1 89 (30.17%) ITIL
2 17 (5.76%) ITSM
3 16 (5.42%) Time Management
4 12 (4.07%) Service Management
5 9 (3.05%) Problem Management
5 9 (3.05%) Process Improvement
6 8 (2.71%) Incident Management
7 7 (2.37%) Service Delivery
8 6 (2.03%) Change Management
8 6 (2.03%) CRM
8 6 (2.03%) Root Cause Analysis
9 5 (1.69%) Data Security
9 5 (1.69%) Mobile Device Management
10 4 (1.36%) CAD
10 4 (1.36%) Document Management
11 3 (1.02%) ITIL V3
12 2 (0.68%) Line Management
12 2 (0.68%) Stakeholder Management
12 2 (0.68%) Virtual Environments
13 1 (0.34%) Workflow
Programming Languages
1 25 (8.47%) SQL
2 12 (4.07%) C
3 6 (2.03%) PL/SQL
4 2 (0.68%) C#
4 2 (0.68%) Java
4 2 (0.68%) PowerShell
5 1 (0.34%) JavaScript
5 1 (0.34%) VB
Qualifications
1 35 (11.86%) Degree
2 17 (5.76%) MOS
3 12 (4.07%) MCP
3 12 (4.07%) Microsoft Certification
4 11 (3.73%) HND
5 10 (3.39%) ITIL Certification
6 8 (2.71%) MCSA
6 8 (2.71%) MCSE
7 4 (1.36%) MCITP
8 3 (1.02%) MCTS
9 2 (0.68%) GNVQ
9 2 (0.68%) Security Cleared
10 1 (0.34%) A+ Certification
10 1 (0.34%) CCNA
10 1 (0.34%) Cisco Certification
10 1 (0.34%) HNC
10 1 (0.34%) Network+ Certification
10 1 (0.34%) Server+ Certification
Quality Assurance & Compliance
1 59 (20.00%) SLA
2 1 (0.34%) QA
System Software
1 184 (62.37%) Active Directory
2 15 (5.08%) VMware Infrastructure
3 12 (4.07%) Terminal Services
4 7 (2.37%) Hyper-V
5 6 (2.03%) VMware ESXi
5 6 (2.03%) vSphere
5 6 (2.03%) XenApp
6 3 (1.02%) IMail Server
7 1 (0.34%) XenDesktop
Systems Management
1 4 (1.36%) Backup Exec
1 4 (1.36%) SCCM
2 3 (1.02%) CA Spectrum
2 3 (1.02%) DameWare
2 3 (1.02%) Nagios
2 3 (1.02%) NetBackup
2 3 (1.02%) Norton AntiVirus
2 3 (1.02%) Perfmon
2 3 (1.02%) SCOM
2 3 (1.02%) WSUS
3 1 (0.34%) McAfee ePO
Vendors
1 149 (50.51%) Microsoft
2 37 (12.54%) Citrix
3 36 (12.20%) iManage
4 25 (8.47%) VMware
5 17 (5.76%) Cisco
6 16 (5.42%) Apple
7 10 (3.39%) Bloomberg
7 10 (3.39%) Dell
7 10 (3.39%) FactSet
8 9 (3.05%) Intel Security
9 7 (2.37%) Remedy
10 6 (2.03%) Polycom
11 5 (1.69%) Symantec
12 4 (1.36%) CheckPoint
12 4 (1.36%) RedPrairie
12 4 (1.36%) SAP
12 4 (1.36%) ServiceNow
12 4 (1.36%) Splunk
13 3 (1.02%) LANDesk
13 3 (1.02%) Mitel
Chatham, Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £23,000 to £26,000 per annum
Posted: 2 hours ago
Reading, Berkshire
Reed Technology
Salary: £18000 - £25000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £22k - 26k per year
Posted: 2 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £22500 - £27500 per annum + Excellent Benefits
Posted: 5 days ago
London
ReThink Recruitment
Salary: £30000.00 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 5 days ago
Liverpool
greywood
Salary: £18000 - £20000 per annum + bens
Posted: 8 days ago
East Croydon
Networx
Salary: £28,028 - £30,300 + Benefits
Posted: 19 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 19 days ago
South East London
MatchesFashion.com
Salary: plus excellent company benefits
Posted: 19 days ago