The statistics below represent IT jobs advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 729 728 750
Rank change year-on-year
-1 +22
Permanent jobs requiring a Help Desk Support Analyst 176 206 209
As % of all permanent IT jobs located in England 0.18% 0.20% 0.19%
As % of the Job Titles category 0.19% 0.21% 0.19%
Number of salaries quoted 160 191 193
Median salary £25,000 £22,000 £22,750
Median salary % change year-on-year
+13.63% -3.29%
90% offered a salary of more than £20,000 £19,000 £18,000
10% offered a salary of more than £29,500 £30,000 £32,500
UK excluding London median salary £22,500 £21,000 £21,750
% change year-on-year
+7.14% -3.44%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92453 99453 107485
As % of all permanent IT jobs located in England 96.32% 96.54% 96.48%
Number of salaries quoted 78542 81989 87997
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Salary Trend in England

Help Desk Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 5 May 2016.

Help Desk Support Analyst Salary Histogram in England

Help Desk Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 82 £25,000 -2.91% 6
South East +17 60 £24,000 +10.34% 5
East of England +10 10 £20,000 -4.76%
South West -11 5 £28,000 +30.23% 1
West Midlands -13 5 £20,000 +5.26% 1
Yorkshire -14 5 £22,000 +10.00% 1
North East - 4 £27,500 -
North West +13 3 £23,000 +2.22%
East Midlands +15 2 £21,000 -8.69%
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 May 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Analyst in the job title.

1 214 (66.05%) Windows
2 170 (52.47%) Active Directory
3 135 (41.67%) Microsoft
4 133 (41.05%) Windows 7
5 114 (35.19%) MS Office
6 106 (32.72%) MS Excel
7 75 (23.15%) Windows Server
8 71 (21.91%) Windows XP
9 64 (19.75%) ITIL
10 55 (16.98%) MS Exchange
11 51 (15.74%) iManage
12 45 (13.89%) Citrix
13 42 (12.96%) SLA
14 40 (12.35%) Windows Server 2008
15 39 (12.04%) Law
16 38 (11.73%) TCP/IP
17 36 (11.11%) Office 365
18 35 (10.80%) Finance
19 30 (9.26%) Degree
19 30 (9.26%) Windows 8
20 29 (8.95%) Microsoft Certification
21 26 (8.02%) DNS
21 26 (8.02%) Windows Server 2003
21 26 (8.02%) Service Management
22 24 (7.41%) MS PowerPoint
23 22 (6.79%) Blackberry
23 22 (6.79%) ITIL Certification
23 22 (6.79%) SQL
24 21 (6.48%) Cisco Certification
24 21 (6.48%) CCNA

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (16.98%) MS Exchange
2 16 (4.94%) Exchange Server 2010
3 13 (4.01%) Skype for Business
4 11 (3.40%) SharePoint
5 10 (3.09%) Exchange Server 2000
6 8 (2.47%) Exchange Server 2013
7 7 (2.16%) Blackberry Enterprise Server
7 7 (2.16%) Exchange Server 2007
8 6 (1.85%) IIS
9 2 (0.62%) Exchange Server 2003
9 2 (0.62%) IBM Notes
9 2 (0.62%) SharePoint 2010
10 1 (0.31%) CMS
Applications
1 114 (35.19%) MS Office
2 106 (32.72%) MS Excel
3 24 (7.41%) MS PowerPoint
4 3 (0.93%) Adobe Creative Suite
5 1 (0.31%) MS Visio
5 1 (0.31%) Photoshop
5 1 (0.31%) Spreadsheet
Business Applications
1 2 (0.62%) Dynamics CRM
1 2 (0.62%) SAP Oil and Gas
Cloud Services
1 36 (11.11%) Office 365
2 3 (0.93%) Dropbox
3 1 (0.31%) Mimecast
Communications & Networking
1 38 (11.73%) TCP/IP
2 26 (8.02%) DNS
3 17 (5.25%) DHCP
4 16 (4.94%) LAN
5 15 (4.63%) Extranet
6 14 (4.32%) WAN
7 13 (4.01%) Internet
8 10 (3.09%) VoIP
9 7 (2.16%) Firewall
10 6 (1.85%) HTTPS
10 6 (1.85%) Intranet
10 6 (1.85%) SNMP
10 6 (1.85%) VPN
11 4 (1.23%) Wireless
12 3 (0.93%) SMTP
12 3 (0.93%) Unified Communications
13 2 (0.62%) ADSL
13 2 (0.62%) IP Telephony
13 2 (0.62%) Remote Desktop
13 2 (0.62%) Wi-Fi
Database & Business Intelligence
1 9 (2.78%) SQL Server
2 1 (0.31%) Data Mining
2 1 (0.31%) Oracle Database
2 1 (0.31%) Oracle Reports
2 1 (0.31%) SQL Server 2005
2 1 (0.31%) SQL Server 2008
Development Applications
1 2 (0.62%) JIRA
General
1 39 (12.04%) Law
2 35 (10.80%) Finance
3 19 (5.86%) Legal
4 7 (2.16%) Retail
5 6 (1.85%) Banking
6 5 (1.54%) Telecoms
7 3 (0.93%) Electronics
7 3 (0.93%) Pharmaceutical
8 2 (0.62%) Advertising
8 2 (0.62%) Billing
8 2 (0.62%) Manufacturing
8 2 (0.62%) Marketing
9 1 (0.31%) German Language
9 1 (0.31%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.31%) CSS
1 1 (0.31%) HTML
Miscellaneous
1 22 (6.79%) Blackberry
2 15 (4.63%) Computer Science
3 12 (3.70%) Analytical Skills
4 6 (1.85%) Driving Licence
4 6 (1.85%) Video Conferencing
5 5 (1.54%) EPoS
5 5 (1.54%) iPhone
5 5 (1.54%) Management Information System
6 4 (1.23%) Fat Client
6 4 (1.23%) iPad
6 4 (1.23%) Thin Client
7 3 (0.93%) Visualisation
8 2 (0.62%) Mobile App
8 2 (0.62%) Statistics
9 1 (0.31%) CMDB
9 1 (0.31%) Enterprise Software
9 1 (0.31%) FMCG
9 1 (0.31%) Handset
9 1 (0.31%) Private Cloud
9 1 (0.31%) Smartphone
Operating Systems
1 214 (66.05%) Windows
2 133 (41.05%) Windows 7
3 75 (23.15%) Windows Server
4 71 (21.91%) Windows XP
5 40 (12.35%) Windows Server 2008
6 30 (9.26%) Windows 8
7 26 (8.02%) Windows Server 2003
8 21 (6.48%) Windows Server 2012
9 18 (5.56%) Android
10 16 (4.94%) Apple iOS
11 10 (3.09%) Windows 2000 Server
12 8 (2.47%) Linux
13 7 (2.16%) Windows 10
14 3 (0.93%) Unix
14 3 (0.93%) Windows Vista
15 2 (0.62%) Mac OS
16 1 (0.31%) Mac OS X
Processes & Methodologies
1 64 (19.75%) ITIL
2 26 (8.02%) Service Management
3 19 (5.86%) Problem Management
4 18 (5.56%) Coaching
5 16 (4.94%) Wealth Management
6 14 (4.32%) Time Management
7 11 (3.40%) Incident Management
7 11 (3.40%) ITSM
8 10 (3.09%) Validation
9 9 (2.78%) Service Delivery
10 7 (2.16%) Root Cause Analysis
11 6 (1.85%) Project Planning
11 6 (1.85%) System Testing
12 5 (1.54%) Asset Management
12 5 (1.54%) CRM
12 5 (1.54%) Logistics
13 4 (1.23%) Continuous Improvement
13 4 (1.23%) ITIL V3
14 3 (0.93%) Business Transformation
14 3 (0.93%) Patch Management
Programming Languages
1 22 (6.79%) SQL
2 6 (1.85%) T-SQL
3 4 (1.23%) C
3 4 (1.23%) PL/SQL
4 2 (0.62%) Java
4 2 (0.62%) VB
Qualifications
1 30 (9.26%) Degree
2 29 (8.95%) Microsoft Certification
3 22 (6.79%) ITIL Certification
4 21 (6.48%) CCNA
4 21 (6.48%) Cisco Certification
5 18 (5.56%) MCSE
6 16 (4.94%) MCP
7 10 (3.09%) MCITP
8 8 (2.47%) MCSA
9 6 (1.85%) HND
9 6 (1.85%) ITIL Foundation Certificate
9 6 (1.85%) MCDST
10 5 (1.54%) MOS
10 5 (1.54%) Security Cleared
11 4 (1.23%) SC Cleared
12 3 (0.93%) A+ Certification
13 1 (0.31%) HNC
13 1 (0.31%) MCTS
13 1 (0.31%) NVQ Level 3
13 1 (0.31%) NVQ Level 4
Quality Assurance & Compliance
1 42 (12.96%) SLA
2 16 (4.94%) QA
System Software
1 170 (52.47%) Active Directory
2 12 (3.70%) XenApp
3 10 (3.09%) Hyper-V
4 6 (1.85%) Citrix Presentation Server
4 6 (1.85%) XenDesktop
5 2 (0.62%) Terminal Server
5 2 (0.62%) Terminal Services
5 2 (0.62%) VMware Infrastructure
6 1 (0.31%) vSphere
Systems Management
1 13 (4.01%) SCCM
2 5 (1.54%) Nagios
3 1 (0.31%) Microsoft Data Protection Manager
3 1 (0.31%) SCOM
Vendors
1 135 (41.67%) Microsoft
2 51 (15.74%) iManage
3 45 (13.89%) Citrix
4 9 (2.78%) Apple
4 9 (2.78%) VMware
5 7 (2.16%) Cisco
6 5 (1.54%) Sophos
6 5 (1.54%) Veeam
6 5 (1.54%) WatchGuard
7 4 (1.23%) Progress
7 4 (1.23%) Remedy
8 3 (0.93%) Adobe
8 3 (0.93%) IBM
9 2 (0.62%) Avaya
9 2 (0.62%) SAP
9 2 (0.62%) ServiceNow
9 2 (0.62%) ThinPrint
10 1 (0.31%) NCR
10 1 (0.31%) Oracle
10 1 (0.31%) SonicWALL
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 15 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 2 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 2 days ago
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: 6 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 6 days ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 6 days ago
Tamworth, Staffordshire
euro car parts
Salary: From £20,000 to £22,000 per annum
Posted: 8 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 10 days ago
South West London
World First
Salary: From £28,000 to £35,000 per annum + excellent bonus & benefits package
Posted: 24 days ago