The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 224 215 212
Rank change year-on-year
-9 -3
Permanent jobs requiring an IT Support Analyst 17 24 16
As % of all permanent IT jobs located in the South West 0.27% 0.41% 0.28%
As % of the Job Titles category 0.28% 0.43% 0.29%
Number of salaries quoted 16 23 9
Average salary £20,750 £22,500 £22,500
Average salary % change year-on-year
-7.77% -
90% offered a salary of more than £17,750 £16,500 £18,900
10% offered a salary of more than £26,000 £28,400 £27,500
UK excluding London average salary £24,000 £23,500 £23,000
% change year-on-year
+2.12% +2.17%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6084 5624 5471
As % of all permanent IT jobs located in the South West 95.93% 95.18% 96.39%
Number of salaries quoted 5105 4776 4874
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the South West

IT Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the South West region.

IT Support Analyst Salary Trend in the South West

IT Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the South West region over the 3 months to 22 December 2014.

IT Support Analyst Salary Histogram in the South West

IT Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the South West region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +3 7 £20,000 +21.21%
Dorset -11 5 £25,000 -9.09%
Bristol -2 3 £24,000 +2.12% 3
Gloucestershire -14 2 £19,000 -15.55%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 22 December 2014, IT jobs across the South West region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 25 (55.56%) Windows
2 19 (42.22%) Active Directory
3 16 (35.56%) ITIL
4 13 (28.89%) SQL
4 13 (28.89%) Microsoft
5 12 (26.67%) ITIL Certification
6 10 (22.22%) MS Office
7 9 (20.00%) Windows Server 2003
8 8 (17.78%) VMware
8 8 (17.78%) SLA
8 8 (17.78%) Windows XP
8 8 (17.78%) Analytical Skills
9 7 (15.56%) Windows Server 2008
9 7 (15.56%) Windows 7
10 6 (13.33%) MS Exchange
10 6 (13.33%) Cisco
10 6 (13.33%) Microsoft Certification
11 5 (11.11%) Finance
11 5 (11.11%) MCSE
11 5 (11.11%) MCSA
11 5 (11.11%) MCP
12 4 (8.89%) MS Excel
12 4 (8.89%) CCNA
12 4 (8.89%) Service Delivery
12 4 (8.89%) Firewall
12 4 (8.89%) Cisco Certification
12 4 (8.89%) Hyper-V
12 4 (8.89%) Incident Management
13 3 (6.67%) Degree
13 3 (6.67%) Problem Management

IT Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 22 December 2014, IT jobs across the South West region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.33%) MS Exchange
2 3 (6.67%) IBM Notes
3 1 (2.22%) Exchange Server 2007
Applications
1 10 (22.22%) MS Office
2 4 (8.89%) MS Excel
3 1 (2.22%) Photoshop
Business Applications
1 1 (2.22%) Summit
Communications & Networking
1 4 (8.89%) Firewall
2 3 (6.67%) TCP/IP
2 3 (6.67%) VPN
3 2 (4.44%) VoIP
4 1 (2.22%) WAN
4 1 (2.22%) DHCP
4 1 (2.22%) LAN
4 1 (2.22%) DNS
4 1 (2.22%) Internet
4 1 (2.22%) Extranet
Database & Business Intelligence
1 3 (6.67%) SQL Server
2 2 (4.44%) Relational Database
Development Applications
1 1 (2.22%) Toad
General
1 5 (11.11%) Finance
2 2 (4.44%) Banking
3 1 (2.22%) Retail
3 1 (2.22%) Electronics
Libraries, Frameworks & Software Standards
1 1 (2.22%) HTML
1 1 (2.22%) .NET
1 1 (2.22%) ASP.NET
1 1 (2.22%) Middleware
1 1 (2.22%) Oracle Fusion
Miscellaneous
1 8 (17.78%) Analytical Skills
2 3 (6.67%) Replication
3 2 (4.44%) EPoS
4 1 (2.22%) AS400
Operating Systems
1 25 (55.56%) Windows
2 9 (20.00%) Windows Server 2003
3 8 (17.78%) Windows XP
4 7 (15.56%) Windows Server 2008
4 7 (15.56%) Windows 7
5 3 (6.67%) Windows Server 2012
6 2 (4.44%) UNIX
7 1 (2.22%) Solaris
7 1 (2.22%) Windows 8
Processes & Methodologies
1 16 (35.56%) ITIL
2 4 (8.89%) Incident Management
2 4 (8.89%) Service Delivery
3 3 (6.67%) Change Management
3 3 (6.67%) Problem Management
3 3 (6.67%) Asset Management
4 2 (4.44%) ITIL V3
4 2 (4.44%) Continuous Improvement
4 2 (4.44%) Line Management
5 1 (2.22%) Time Management
5 1 (2.22%) Data Protection
5 1 (2.22%) Workflow
5 1 (2.22%) Contact Management
5 1 (2.22%) Migration
5 1 (2.22%) Web Development
5 1 (2.22%) Process Management
Programming Languages
1 13 (28.89%) SQL
2 2 (4.44%) T-SQL
2 2 (4.44%) Shell Script
2 2 (4.44%) C
2 2 (4.44%) PL/SQL
Qualifications
1 12 (26.67%) ITIL Certification
2 6 (13.33%) Microsoft Certification
3 5 (11.11%) MCP
3 5 (11.11%) MCSE
3 5 (11.11%) MCSA
4 4 (8.89%) CCNA
4 4 (8.89%) Cisco Certification
5 3 (6.67%) HND
5 3 (6.67%) Degree
6 2 (4.44%) MCDST
7 1 (2.22%) MCTS
7 1 (2.22%) A+ Certification
Quality Assurance & Compliance
1 8 (17.78%) SLA
System Software
1 19 (42.22%) Active Directory
2 4 (8.89%) Hyper-V
3 3 (6.67%) VMware Infrastructure
4 1 (2.22%) vSphere
Systems Management
1 2 (4.44%) Norton AntiVirus
1 2 (4.44%) Cisco UCCX
1 2 (4.44%) Cisco CUCM
2 1 (2.22%) SCCM
Vendors
1 13 (28.89%) Microsoft
2 8 (17.78%) VMware
3 6 (13.33%) Cisco
4 3 (6.67%) Citrix
4 3 (6.67%) NetApp
4 3 (6.67%) Lotus
5 2 (4.44%) Symantec
5 2 (4.44%) Sophos
5 2 (4.44%) Juniper
5 2 (4.44%) Oracle
6 1 (2.22%) IBM
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