The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 176 151 185
Rank change year-on-year
-25 +34
Permanent jobs citing ITSM 74 79 38
As % of all permanent IT jobs located in the South West 1.21% 1.36% 0.69%
As % of the Processes & Methodologies category 1.46% 1.67% 0.88%
Number of salaries quoted 65 76 30
Average salary £37,500 £50,250 £45,000
Average salary % change year-on-year
-25.37% +11.66%
90% offered a salary of more than £26,500 £27,500 £35,000
10% offered a salary of more than £65,000 £90,000 £57,750
UK excluding London average salary £44,500 £50,000 £47,500
% change year-on-year
-11.00% +5.26%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5067 4725 4333
As % of all permanent IT jobs located in the South West 82.55% 81.62% 78.93%
Number of salaries quoted 4135 3927 3805
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 24 April 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +24 43 £35,000 -22.22% 8
Bristol -9 15 £55,000 +7.84% 3
Gloucestershire -11 5 £34,000 -31.31%
Somerset -8 4 £20,000 -34.42% 1
Cornwall -9 4 £25,750 -53.18%
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 24 April 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 96 (81.36%) Service Management
2 92 (77.97%) ITIL
3 46 (38.98%) Microsoft
4 42 (35.59%) Windows
5 33 (27.97%) SQL Server
6 32 (27.12%) Active Directory
7 31 (26.27%) Degree
8 30 (25.42%) MS Excel
9 29 (24.58%) Analytical Skills
10 26 (22.03%) IIS
10 26 (22.03%) MS Office
11 25 (21.19%) .NET
12 23 (19.49%) Web Services
13 22 (18.64%) ASP.NET
13 22 (18.64%) C#
13 22 (18.64%) Time Management
14 21 (17.80%) ITIL V2
14 21 (17.80%) Project Management
15 20 (16.95%) Service Delivery
15 20 (16.95%) SLA
16 18 (15.25%) Management Information System
17 17 (14.41%) SQL
18 15 (12.71%) PRINCE2
19 14 (11.86%) Incident Management
20 13 (11.02%) PowerShell
20 13 (11.02%) Security Cleared
20 13 (11.02%) German Language
20 13 (11.02%) CRM
20 13 (11.02%) Finance
21 12 (10.17%) ITIL Certification

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 24 April 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 26 (22.03%) IIS
2 4 (3.39%) SharePoint
2 4 (3.39%) Lync
3 3 (2.54%) MS Exchange
4 2 (1.69%) iPlanet
5 1 (0.85%) Exchange Server 2003
5 1 (0.85%) Exchange Server 2010
Applications
1 30 (25.42%) MS Excel
2 26 (22.03%) MS Office
3 2 (1.69%) MS Visio
3 2 (1.69%) SPSS
3 2 (1.69%) MS PowerPoint
4 1 (0.85%) Spreadsheet
Business Applications
1 6 (5.08%) Remedy ITSM
2 3 (2.54%) Dynamics CRM
3 1 (0.85%) assyst
Cloud Services
1 4 (3.39%) Office 365
2 2 (1.69%) SaaS
Communications & Networking
1 9 (7.63%) Firewall
2 7 (5.93%) TCP/IP
2 7 (5.93%) VPN
3 5 (4.24%) Internet
3 5 (4.24%) LDAP
3 5 (4.24%) VLAN
4 4 (3.39%) MPLS
5 3 (2.54%) Wireshark
5 3 (2.54%) LAN
5 3 (2.54%) WAN
5 3 (2.54%) HTTP
6 2 (1.69%) SNMP
6 2 (1.69%) DHCP
6 2 (1.69%) VoIP
6 2 (1.69%) Extranet
6 2 (1.69%) ISDN
6 2 (1.69%) Intranet
6 2 (1.69%) DNS
7 1 (0.85%) SSL
7 1 (0.85%) SAN
Database & Business Intelligence
1 33 (27.97%) SQL Server
2 8 (6.78%) SQL Server Integration Services
3 7 (5.93%) SQL Server Reporting Services
4 5 (4.24%) Relational Database
Development Applications
1 3 (2.54%) Visual Studio
General
1 13 (11.02%) Finance
1 13 (11.02%) German Language
2 7 (5.93%) Legal
3 5 (4.24%) Back Office
3 5 (4.24%) Law
4 3 (2.54%) Marketing
5 2 (1.69%) Telecoms
5 2 (1.69%) Aerospace
5 2 (1.69%) Manufacturing
6 1 (0.85%) Advertising
6 1 (0.85%) Banking
6 1 (0.85%) Retail
Job Titles
1 27 (22.88%) Consultant
2 22 (18.64%) Service Manager
3 21 (17.80%) Technical Consultant
4 19 (16.10%) Analyst
5 18 (15.25%) ITSM Consultant
6 12 (10.17%) Sales Executive
6 12 (10.17%) Business Consultant
7 10 (8.47%) Architect
8 9 (7.63%) Service Analyst
8 9 (7.63%) Product Consultant
9 7 (5.93%) Service Desk Analyst
9 7 (5.93%) Support Analyst
10 5 (4.24%) Help Desk Support
10 5 (4.24%) Service Desk Manager
10 5 (4.24%) Transition Manager
11 4 (3.39%) IT Services Manager
11 4 (3.39%) Applications Support
11 4 (3.39%) Senior Analyst
11 4 (3.39%) Team Leader
12 3 (2.54%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 25 (21.19%) .NET
2 23 (19.49%) Web Services
3 22 (18.64%) ASP.NET
4 10 (8.47%) .NET Framework
5 3 (2.54%) CGI
6 2 (1.69%) SAML
6 2 (1.69%) HTML
7 1 (0.85%) J2EE
Miscellaneous
1 29 (24.58%) Analytical Skills
2 18 (15.25%) Management Information System
3 6 (5.08%) Enterprise Software
4 5 (4.24%) Client/Server
5 4 (3.39%) FlexPod
6 3 (2.54%) GIS
6 3 (2.54%) Visualisation
7 2 (1.69%) Life Science
7 2 (1.69%) Data Protection Act
7 2 (1.69%) Internet of Things
7 2 (1.69%) BYOD
8 1 (0.85%) Mathematics
8 1 (0.85%) CMDB
8 1 (0.85%) iPhone
8 1 (0.85%) iPad
Operating Systems
1 42 (35.59%) Windows
2 8 (6.78%) UNIX
3 4 (3.39%) Windows Server 2012
3 4 (3.39%) Windows Server 2008
4 3 (2.54%) Windows 7
5 2 (1.69%) Windows 8
5 2 (1.69%) Windows XP
5 2 (1.69%) Windows Server 2003
6 1 (0.85%) Android
6 1 (0.85%) Linux
Processes & Methodologies
1 96 (81.36%) Service Management
2 92 (77.97%) ITIL
3 22 (18.64%) Time Management
4 21 (17.80%) ITIL V2
4 21 (17.80%) Project Management
5 20 (16.95%) Service Delivery
6 15 (12.71%) PRINCE2
7 14 (11.86%) Incident Management
8 13 (11.02%) CRM
9 12 (10.17%) Agile Software Development
10 10 (8.47%) Business Intelligence
10 10 (8.47%) Telemarketing
11 9 (7.63%) Waterfall
12 8 (6.78%) Problem Management
12 8 (6.78%) Change Management
12 8 (6.78%) Mentoring
13 7 (5.93%) Six Sigma
13 7 (5.93%) Business Development
13 7 (5.93%) ITIL V3
14 6 (5.08%) Transition Management
Programming Languages
1 22 (18.64%) C#
2 17 (14.41%) SQL
3 13 (11.02%) PowerShell
4 4 (3.39%) C
5 3 (2.54%) PHP
5 3 (2.54%) VBA
6 2 (1.69%) T-SQL
6 2 (1.69%) Java
Qualifications
1 31 (26.27%) Degree
2 13 (11.02%) Security Cleared
3 12 (10.17%) ITIL Certification
4 9 (7.63%) SC Cleared
5 7 (5.93%) MCP
6 3 (2.54%) ISEB
6 3 (2.54%) CISSP
6 3 (2.54%) Microsoft Certification
7 2 (1.69%) ITIL Foundation Certificate
7 2 (1.69%) Cisco Certification
7 2 (1.69%) MCSE
7 2 (1.69%) CCNA
7 2 (1.69%) CISA
7 2 (1.69%) CISM
8 1 (0.85%) GCIA
8 1 (0.85%) GCIH
8 1 (0.85%) BC Cleared
8 1 (0.85%) DV Cleared
Quality Assurance & Compliance
1 20 (16.95%) SLA
2 11 (9.32%) COBIT
3 5 (4.24%) ISO/IEC 27001
4 3 (2.54%) ISO/IEC 20000
5 2 (1.69%) PCI DSS
5 2 (1.69%) ISO 9001
6 1 (0.85%) BS15000
System Software
1 32 (27.12%) Active Directory
2 7 (5.93%) VMware Infrastructure
3 5 (4.24%) Terminal Services
4 3 (2.54%) XenApp
4 3 (2.54%) XenDesktop
5 1 (0.85%) VMware ESXi
5 1 (0.85%) Xen
5 1 (0.85%) Hyper-V
Systems Management
1 6 (5.08%) SCCM
2 5 (4.24%) Tivoli
3 3 (2.54%) MOM
3 3 (2.54%) Systems Management Server (SMS)
4 2 (1.69%) WSUS
5 1 (0.85%) SCOM
5 1 (0.85%) McAfee ePO
Vendors
1 46 (38.98%) Microsoft
2 10 (8.47%) VMware
3 7 (5.93%) BMC
4 6 (5.08%) Oracle
4 6 (5.08%) Remedy
4 6 (5.08%) FrontRange
5 5 (4.24%) IBM
5 5 (4.24%) CA
6 4 (3.39%) Dell
7 3 (2.54%) Citrix
7 3 (2.54%) Computacenter
8 2 (1.69%) Altiris
8 2 (1.69%) Business Objects
8 2 (1.69%) Cisco
8 2 (1.69%) DevExpress
8 2 (1.69%) SolarWinds
9 1 (0.85%) LANDesk
9 1 (0.85%) McAfee
9 1 (0.85%) BT
9 1 (0.85%) Avaya
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: 17 hours ago
Swindon
Nationwide
Salary: £40721 - £452245 per annum + excellent benefits
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £37500 per annum + benefits
Posted: 2 days ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 25,000 - 35,000 + excellent bens and training
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago
Swindon, Wiltshire
FT Select
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 3 days ago
Swindon
Nationwide Building Society
Posted: 9 days ago
Swindon
Nationwide
Salary: £52000 - £60000 per annum + excellent benefits
Posted: 14 days ago
Bristol, South West
PWC
Salary: Competitive + Benefits
Posted: 17 days ago
Taunton
Hays IT - Uk Posting account
Posted: 17 days ago