The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 183 125 173
Rank change year-on-year
-58 +48
Permanent jobs citing ITSM 54 89 44
As % of all permanent IT jobs located in the South West 0.91% 1.71% 0.85%
As % of the Processes & Methodologies category 1.10% 2.10% 1.09%
Number of salaries quoted 45 76 37
Average salary £30,000 £45,000 £40,000
Average salary % change year-on-year
-33.33% +12.50%
90% offered a salary of more than £22,500 £19,750 £32,500
10% offered a salary of more than £57,800 £72,145 £56,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4927 4231 4043
As % of all permanent IT jobs located in the South West 83.34% 81.52% 78.40%
Number of salaries quoted 4120 3552 3568
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £29,000 £26,000 £27,500
10% offered a salary of more than £60,000 £52,500 £55,300
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 5 March 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +24 40 £30,750 -31.66% 2
Bristol -19 7 £30,000 -41.17% 4
Gloucestershire -5 3 £21,000 -57.57%
Devon -17 2 £40,223 +111.70%
Somerset -22 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 5 March 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 88 (85.44%) Service Management
2 78 (75.73%) ITIL
3 43 (41.75%) Windows
3 43 (41.75%) Microsoft
4 37 (35.92%) SQL Server
5 33 (32.04%) Active Directory
6 31 (30.10%) Analytical Skills
7 30 (29.13%) Degree
8 28 (27.18%) MS Excel
9 27 (26.21%) MS Office
9 27 (26.21%) SQL
10 25 (24.27%) IIS
11 24 (23.30%) SLA
12 20 (19.42%) Management Information System
13 19 (18.45%) Service Delivery
13 19 (18.45%) .NET
14 18 (17.48%) Firewall
15 17 (16.50%) Web Services
16 16 (15.53%) CRM
16 16 (15.53%) Mentoring
17 15 (14.56%) VPN
17 15 (14.56%) VMware
17 15 (14.56%) Project Management
18 14 (13.59%) ASP.NET
18 14 (13.59%) C#
18 14 (13.59%) Problem Management
18 14 (13.59%) Incident Management
19 13 (12.62%) Enterprise Software
19 13 (12.62%) MCP
19 13 (12.62%) Change Management

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 5 March 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 25 (24.27%) IIS
2 11 (10.68%) SharePoint
3 4 (3.88%) MS Exchange
3 4 (3.88%) iPlanet
4 2 (1.94%) Lync
4 2 (1.94%) Exchange Server 2010
5 1 (0.97%) Exchange Server 2003
5 1 (0.97%) SharePoint 2010
Applications
1 28 (27.18%) MS Excel
2 27 (26.21%) MS Office
3 2 (1.94%) MS Visio
3 2 (1.94%) SPSS
3 2 (1.94%) MS PowerPoint
3 2 (1.94%) Spreadsheet
Business Applications
1 8 (7.77%) Dynamics CRM
2 6 (5.83%) Remedy ITSM
3 1 (0.97%) assyst
Cloud Services
1 3 (2.91%) SaaS
Communications & Networking
1 18 (17.48%) Firewall
2 15 (14.56%) VPN
3 12 (11.65%) MPLS
3 12 (11.65%) VLAN
4 9 (8.74%) TCP/IP
5 8 (7.77%) ISDN
6 7 (6.80%) LDAP
7 4 (3.88%) LAN
7 4 (3.88%) WAN
7 4 (3.88%) SNMP
8 3 (2.91%) HTTP
8 3 (2.91%) Internet
8 3 (2.91%) Wireshark
9 2 (1.94%) NAS
9 2 (1.94%) Unified Communications
9 2 (1.94%) Wireless
9 2 (1.94%) Extranet
9 2 (1.94%) SAN
9 2 (1.94%) Intranet
9 2 (1.94%) VoIP
Database & Business Intelligence
1 37 (35.92%) SQL Server
2 9 (8.74%) SQL Server Reporting Services
3 7 (6.80%) Relational Database
4 4 (3.88%) SQL Server Integration Services
5 1 (0.97%) SQL Server 2008
Development Applications
1 3 (2.91%) Visual Studio
2 1 (0.97%) Team Foundation Server
General
1 10 (9.71%) Finance
2 9 (8.74%) German Language
3 8 (7.77%) Legal
4 5 (4.85%) Marketing
4 5 (4.85%) Back Office
5 4 (3.88%) Law
6 2 (1.94%) Telecoms
6 2 (1.94%) Aerospace
7 1 (0.97%) Banking
Job Titles
1 28 (27.18%) Consultant
2 27 (26.21%) Service Manager
3 19 (18.45%) Technical Consultant
4 16 (15.53%) ITSM Consultant
5 15 (14.56%) Analyst
6 14 (13.59%) Service Desk Manager
7 10 (9.71%) Business Consultant
8 9 (8.74%) Sales Executive
9 7 (6.80%) Service Analyst
9 7 (6.80%) Service Desk Analyst
10 6 (5.83%) Implementation Consultant
11 5 (4.85%) IT Services Manager
11 5 (4.85%) Product Consultant
11 5 (4.85%) Help Desk Support
11 5 (4.85%) Support Analyst
12 4 (3.88%) Senior Analyst
13 3 (2.91%) Junior Consultant
13 3 (2.91%) 1st Line Support
13 3 (2.91%) Architect
13 3 (2.91%) Junior
Libraries, Frameworks & Software Standards
1 19 (18.45%) .NET
2 17 (16.50%) Web Services
3 14 (13.59%) ASP.NET
4 7 (6.80%) .NET Framework
5 5 (4.85%) HTML
6 4 (3.88%) SAML
7 1 (0.97%) Middleware
7 1 (0.97%) XML
7 1 (0.97%) XSL
7 1 (0.97%) CSS
7 1 (0.97%) J2EE
7 1 (0.97%) ASP.NET MVC
7 1 (0.97%) ASP.NET Web Forms
Miscellaneous
1 31 (30.10%) Analytical Skills
2 20 (19.42%) Management Information System
3 13 (12.62%) Enterprise Software
4 5 (4.85%) Client/Server
5 3 (2.91%) Visualisation
6 2 (1.94%) FlexPod
6 2 (1.94%) Mathematics
7 1 (0.97%) CMDB
7 1 (0.97%) Replication
7 1 (0.97%) CLARiiON
Operating Systems
1 43 (41.75%) Windows
2 8 (7.77%) UNIX
3 5 (4.85%) Windows Server 2008
4 4 (3.88%) Windows Server 2012
5 3 (2.91%) Windows Server 2003
5 3 (2.91%) Windows 7
6 2 (1.94%) Windows 8
6 2 (1.94%) Windows XP
7 1 (0.97%) Linux
Processes & Methodologies
1 88 (85.44%) Service Management
2 78 (75.73%) ITIL
3 19 (18.45%) Service Delivery
4 16 (15.53%) CRM
4 16 (15.53%) Mentoring
5 15 (14.56%) Project Management
6 14 (13.59%) Incident Management
6 14 (13.59%) Problem Management
7 13 (12.62%) Change Management
8 12 (11.65%) Configuration Management
8 12 (11.65%) Coaching
8 12 (11.65%) ITIL V2
9 11 (10.68%) Software Deployment
9 11 (10.68%) Time Management
10 10 (9.71%) Agile Software Development
11 8 (7.77%) PRINCE2
12 7 (6.80%) Six Sigma
13 6 (5.83%) Business Intelligence
13 6 (5.83%) Telemarketing
14 5 (4.85%) Scrum
Programming Languages
1 27 (26.21%) SQL
2 14 (13.59%) C#
3 12 (11.65%) PowerShell
4 5 (4.85%) C
4 5 (4.85%) T-SQL
5 3 (2.91%) PHP
5 3 (2.91%) VBA
6 2 (1.94%) Java
7 1 (0.97%) JavaScript
7 1 (0.97%) VBScript
7 1 (0.97%) VB
7 1 (0.97%) VB6
Qualifications
1 30 (29.13%) Degree
2 13 (12.62%) MCP
3 12 (11.65%) ITIL Certification
4 8 (7.77%) Security Cleared
5 6 (5.83%) SC Cleared
5 6 (5.83%) Microsoft Certification
6 4 (3.88%) VCP4
7 3 (2.91%) ITIL Foundation Certificate
8 2 (1.94%) Cisco Certification
8 2 (1.94%) MCSE
8 2 (1.94%) CCNA
9 1 (0.97%) ISEB
9 1 (0.97%) CISSP
9 1 (0.97%) MCSD
9 1 (0.97%) BC Cleared
9 1 (0.97%) DV Cleared
9 1 (0.97%) PRINCE2 Practitioner
9 1 (0.97%) GCIA
9 1 (0.97%) GCIH
9 1 (0.97%) ISEB Practitioner
Quality Assurance & Compliance
1 24 (23.30%) SLA
2 8 (7.77%) COBIT
3 3 (2.91%) ISO/IEC 27001
4 2 (1.94%) ISO 9001
5 1 (0.97%) BS15000
System Software
1 33 (32.04%) Active Directory
2 8 (7.77%) Terminal Services
3 6 (5.83%) VMware Infrastructure
4 1 (0.97%) VMware ESXi
4 1 (0.97%) Xen
Systems Management
1 6 (5.83%) SCCM
2 5 (4.85%) Tivoli
3 3 (2.91%) MOM
3 3 (2.91%) Systems Management Server (SMS)
3 3 (2.91%) WSUS
4 2 (1.94%) SCOM
5 1 (0.97%) McAfee ePO
5 1 (0.97%) Backup Exec
Vendors
1 43 (41.75%) Microsoft
2 15 (14.56%) VMware
3 12 (11.65%) BMC
4 11 (10.68%) FrontRange
5 6 (5.83%) LANDesk
5 6 (5.83%) Remedy
5 6 (5.83%) Oracle
6 5 (4.85%) CA
6 5 (4.85%) IBM
7 4 (3.88%) Altiris
7 4 (3.88%) DevExpress
7 4 (3.88%) SolarWinds
8 2 (1.94%) CheckPoint
8 2 (1.94%) Avaya
8 2 (1.94%) Business Objects
8 2 (1.94%) Cisco
8 2 (1.94%) Dell
9 1 (0.97%) EMC
9 1 (0.97%) Juniper
9 1 (0.97%) McAfee
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 21 hours ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: 2 days ago
Bristol
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 10 days ago
Bristol, Avon
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 16 days ago