The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 184 171 169
Rank change year-on-year
-13 -2
Permanent jobs citing ITSM 49 72 74
As % of all permanent IT jobs located in the South West 0.94% 1.23% 1.21%
As % of the Processes & Methodologies category 1.08% 1.45% 1.42%
Number of salaries quoted 39 64 71
Median salary £37,500 £45,000 £45,000
Median salary % change year-on-year
-16.66% -
90% offered a salary of more than £21,500 £26,150 £27,000
10% offered a salary of more than £47,000 £65,000 £65,000
UK excluding London median salary £42,500 £45,000 £50,000
% change year-on-year
-5.55% -10.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4541 4976 5214
As % of all permanent IT jobs located in the South West 86.69% 85.25% 85.50%
Number of salaries quoted 3813 4150 4320
Median salary £42,500 £40,000 £41,500
Median salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £60,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 30 May 2016.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +10 20 £37,500 -34.78% 1
Wiltshire -16 14 £31,000 -31.11% 1
Gloucestershire 0 8 £21,500 -36.76%
Somerset -7 4 £42,500 +80.85% 2
Cornwall -12 2 £21,000 -18.44%
Dorset - 1 £75,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 30 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ITSM.

1 101 (77.69%) Service Management
2 83 (63.85%) ITIL
3 65 (50.00%) Windows
4 45 (34.62%) Active Directory
5 37 (28.46%) Microsoft
5 37 (28.46%) SQL
5 37 (28.46%) Degree
6 34 (26.15%) SQL Server
7 32 (24.62%) IIS
7 32 (24.62%) Analytical Skills
8 30 (23.08%) Project Management
9 26 (20.00%) Relational Database
10 25 (19.23%) .NET
10 25 (19.23%) PowerShell
11 24 (18.46%) Web Services
11 24 (18.46%) Windows Server
12 23 (17.69%) Change Management
13 22 (16.92%) SNMP
14 21 (16.15%) MS Office
14 21 (16.15%) Security Cleared
15 20 (15.38%) Management Information System
15 20 (15.38%) Service Delivery
16 19 (14.62%) ITIL V3
17 18 (13.85%) Incident Management
17 18 (13.85%) SC Cleared
17 18 (13.85%) Problem Management
18 17 (13.08%) .NET Framework
18 17 (13.08%) ITIL V2
18 17 (13.08%) Finance
18 17 (13.08%) ASP.NET

ITSM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (24.62%) IIS
2 8 (6.15%) MS Exchange
3 7 (5.38%) iPlanet
4 4 (3.08%) OpenROAD
4 4 (3.08%) WebLogic
4 4 (3.08%) WebSphere
5 1 (0.77%) Blackberry Enterprise Server
Applications
1 21 (16.15%) MS Office
2 5 (3.85%) MS PowerPoint
3 4 (3.08%) MS Excel
4 1 (0.77%) MS Visio
Business Applications
1 14 (10.77%) Remedy ITSM
2 1 (0.77%) SAP CRM
Cloud Services
1 4 (3.08%) SaaS
Communications & Networking
1 22 (16.92%) SNMP
2 17 (13.08%) TCP/IP
3 15 (11.54%) Wireshark
4 13 (10.00%) Firewall
4 13 (10.00%) Internet
5 7 (5.38%) DNS
5 7 (5.38%) LDAP
6 6 (4.62%) VPN
7 4 (3.08%) Intranet
7 4 (3.08%) LAN
7 4 (3.08%) SMS
7 4 (3.08%) WAN
8 3 (2.31%) DHCP
8 3 (2.31%) MPLS
8 3 (2.31%) SMTP
8 3 (2.31%) VoIP
9 1 (0.77%) FTP
9 1 (0.77%) HTTP
9 1 (0.77%) IP Telephony
Database & Business Intelligence
1 34 (26.15%) SQL Server
2 26 (20.00%) Relational Database
3 10 (7.69%) Big Data
4 7 (5.38%) SQL Server Reporting Services
5 4 (3.08%) RDBMS
6 3 (2.31%) BusinessObjects
6 3 (2.31%) Data Warehouse
6 3 (2.31%) OLAP
6 3 (2.31%) Oracle OLAP
General
1 17 (13.08%) Finance
2 13 (10.00%) Banking
3 10 (7.69%) Retail
4 9 (6.92%) Back Office
5 8 (6.15%) Manufacturing
6 7 (5.38%) Telecoms
7 6 (4.62%) Law
8 5 (3.85%) Investment Banking
9 4 (3.08%) International Banking
10 2 (1.54%) Billing
Job Titles
1 47 (36.15%) Analyst
2 32 (24.62%) Consultant
2 32 (24.62%) ITSM Consultant
3 24 (18.46%) Business Consultant
3 24 (18.46%) Technical Consultant
4 23 (17.69%) Support Analyst
5 19 (14.62%) Applications Support
5 19 (14.62%) Applications Support Analyst
6 15 (11.54%) ITSM Analyst
6 15 (11.54%) Product Analyst
6 15 (11.54%) Products Support Analyst
7 12 (9.23%) Business Manager
8 10 (7.69%) Business Relationship Manager
8 10 (7.69%) Relationships Manager
8 10 (7.69%) Senior Business Manager
8 10 (7.69%) Senior Manager
8 10 (7.69%) Senior Relationships Manager
9 8 (6.15%) Remedy Consultant
9 8 (6.15%) SOC Analyst
9 8 (6.15%) Support Consultant
Libraries, Frameworks & Software Standards
1 25 (19.23%) .NET
2 24 (18.46%) Web Services
3 17 (13.08%) .NET Framework
3 17 (13.08%) ASP.NET
4 8 (6.15%) HTML
5 7 (5.38%) SAML
6 4 (3.08%) Flash
7 1 (0.77%) CSS
7 1 (0.77%) Java EE
7 1 (0.77%) XML
Miscellaneous
1 32 (24.62%) Analytical Skills
2 20 (15.38%) Management Information System
3 15 (11.54%) Computer Science
4 10 (7.69%) Smart Meter
5 7 (5.38%) Data Centre
6 6 (4.62%) Client/Server
6 6 (4.62%) Life Science
7 5 (3.85%) Hedge funds
8 4 (3.08%) Statistics
9 3 (2.31%) Visualisation
10 2 (1.54%) CMDB
10 2 (1.54%) Security Operations Centre
11 1 (0.77%) Blackberry
11 1 (0.77%) Driving Licence
11 1 (0.77%) Fat Client
11 1 (0.77%) Informatics
11 1 (0.77%) Learning Management System
11 1 (0.77%) Mainframe
11 1 (0.77%) NHS
11 1 (0.77%) Thin Client
Operating Systems
1 65 (50.00%) Windows
2 24 (18.46%) Windows Server
3 15 (11.54%) Unix
4 10 (7.69%) Linux
5 3 (2.31%) Windows 7
5 3 (2.31%) Windows Vista
6 2 (1.54%) Windows 8
6 2 (1.54%) Windows Server 2008
6 2 (1.54%) Windows Server 2012
7 1 (0.77%) Windows XP
Processes & Methodologies
1 101 (77.69%) Service Management
2 83 (63.85%) ITIL
3 30 (23.08%) Project Management
4 23 (17.69%) Change Management
5 20 (15.38%) Service Delivery
6 19 (14.62%) ITIL V3
7 18 (13.85%) Incident Management
7 18 (13.85%) Problem Management
8 17 (13.08%) ITIL V2
9 16 (12.31%) Mentoring
10 15 (11.54%) Network Management
11 14 (10.77%) Analytics
12 13 (10.00%) SIEM
13 12 (9.23%) Coaching
13 12 (9.23%) Security Architecture
13 12 (9.23%) Stakeholder Management
14 11 (8.46%) Business Continuity
14 11 (8.46%) PRINCE2
14 11 (8.46%) Protective Monitoring
15 10 (7.69%) Quality Management
Programming Languages
1 37 (28.46%) SQL
2 25 (19.23%) PowerShell
3 17 (13.08%) C#
4 11 (8.46%) Java
5 7 (5.38%) T-SQL
6 4 (3.08%) VB
7 1 (0.77%) JavaScript
7 1 (0.77%) Python
7 1 (0.77%) Shell Script
Qualifications
1 37 (28.46%) Degree
2 21 (16.15%) Security Cleared
3 18 (13.85%) SC Cleared
4 14 (10.77%) CISSP
5 12 (9.23%) CREST Certified
5 12 (9.23%) DV Cleared
5 12 (9.23%) GCIA
5 12 (9.23%) GCIH
5 12 (9.23%) SANS
6 10 (7.69%) ISEB
7 9 (6.92%) ITIL Certification
8 4 (3.08%) Microsoft Certification
9 3 (2.31%) MCP
9 3 (2.31%) MCSE
10 2 (1.54%) CISA
10 2 (1.54%) MCSA
11 1 (0.77%) A+ Certification
11 1 (0.77%) CCNA
11 1 (0.77%) Cisco Certification
11 1 (0.77%) CISM
Quality Assurance & Compliance
1 14 (10.77%) ISO/IEC 27001
2 12 (9.23%) SLA
3 10 (7.69%) ISO 9001
3 10 (7.69%) ISO/IEC 20000
4 7 (5.38%) COBIT
5 2 (1.54%) QA
6 1 (0.77%) GPG13
6 1 (0.77%) PCI DSS
System Software
1 45 (34.62%) Active Directory
2 7 (5.38%) Snort
3 3 (2.31%) VMware Infrastructure
4 2 (1.54%) Hyper-V
5 1 (0.77%) Terminal Server
Systems Management
1 12 (9.23%) RSA enVision
2 11 (8.46%) SCCM
3 3 (2.31%) Tivoli
4 2 (1.54%) Host Intrusion Detection System
5 1 (0.77%) ArcSight ESM
5 1 (0.77%) Network Intrusion Detection System
5 1 (0.77%) QRadar
5 1 (0.77%) RSA Archer
5 1 (0.77%) RSA Security Analytics
5 1 (0.77%) Symantec Endpoint Protection
Vendors
1 37 (28.46%) Microsoft
2 15 (11.54%) BMC
2 15 (11.54%) Oracle
3 14 (10.77%) Remedy
4 12 (9.23%) ArcSight
5 11 (8.46%) LogRhythm
6 9 (6.92%) FrontRange
7 7 (5.38%) Altiris
7 7 (5.38%) CA
7 7 (5.38%) DevExpress
7 7 (5.38%) SolarWinds
8 6 (4.62%) Cisco
8 6 (4.62%) Splunk
9 4 (3.08%) Cadence
9 4 (3.08%) IBM
9 4 (3.08%) SAP
9 4 (3.08%) Sybase
10 3 (2.31%) VMware
11 2 (1.54%) Citrix
12 1 (0.77%) HP
Chippenham, Wiltshire
Fusion Business Solutions
Posted: 12 hours ago
Bristol, Avon
UWE
Salary: From £28,143 to £31,656 per annum
Posted: 7 days ago
Bath
People Source Consulting
Salary: £40000 - £45000 per annum + Pension, benefits etc.
Posted: 27 days ago