The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 156 170 198
Rank change year-on-year
+14 +28
Permanent jobs citing ITSM 85 59 21
As % of all permanent IT jobs located in the South West 1.43% 0.96% 0.41%
As % of the Processes & Methodologies category 1.68% 1.17% 0.50%
Number of salaries quoted 75 52 19
Average salary £44,698 £42,500 £47,500
Average salary % change year-on-year
+5.17% -10.52%
90% offered a salary of more than £24,400 £27,000 £28,300
10% offered a salary of more than £62,500 £74,150 £51,000
UK excluding London average salary £42,500 £40,679 £42,500
% change year-on-year
+4.47% -4.28%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5069 5040 4179
As % of all permanent IT jobs located in the South West 85.32% 82.37% 82.18%
Number of salaries quoted 4277 4082 3586
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £29,000 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 3 September 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -5 23 £48,750 +46.61% 12
Gloucestershire +3 21 £27,000 -32.50% 1
Wiltshire -5 19 £46,377 +3.05% 3
Cornwall - 12 £70,000 - 1
Dorset - 4 £37,500 -
Devon -2 1 £16,500 -
Somerset -7 1 £52,500 +24.26%
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 3 September 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 148 (93.67%) Service Management
2 126 (79.75%) ITIL
3 37 (23.42%) Windows
3 37 (23.42%) Degree
4 34 (21.52%) Microsoft
5 32 (20.25%) Project Management
5 32 (20.25%) Service Delivery
6 26 (16.46%) MS Excel
6 26 (16.46%) PRINCE2
6 26 (16.46%) .NET
6 26 (16.46%) SQL Server
7 22 (13.92%) Active Directory
7 22 (13.92%) SLA
8 19 (12.03%) C#
8 19 (12.03%) ASP.NET
8 19 (12.03%) Problem Management
8 19 (12.03%) Time Management
8 19 (12.03%) Analytical Skills
9 18 (11.39%) Security Cleared
9 18 (11.39%) Web Services
10 17 (10.76%) IIS
10 17 (10.76%) MS Office
10 17 (10.76%) Finance
10 17 (10.76%) ITIL V2
11 15 (9.49%) Transition Management
11 15 (9.49%) Management Information System
11 15 (9.49%) Business Development
11 15 (9.49%) SQL
11 15 (9.49%) Business Intelligence
12 14 (8.86%) Process Management

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 3 September 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 17 (10.76%) IIS
2 5 (3.16%) MS Exchange
3 4 (2.53%) Lync
4 3 (1.90%) Exchange Server 2010
5 1 (0.63%) SharePoint
Applications
1 26 (16.46%) MS Excel
2 17 (10.76%) MS Office
Business Applications
1 5 (3.16%) Dynamics GP
1 5 (3.16%) Aareon QL
2 4 (2.53%) Remedy ITSM
3 1 (0.63%) Dynamics CRM
Cloud Services
1 8 (5.06%) Office 365
2 1 (0.63%) Microsoft Azure
2 1 (0.63%) SaaS
Communications & Networking
1 12 (7.59%) Firewall
2 8 (5.06%) VPN
3 7 (4.43%) Wi-Fi
4 5 (3.16%) TCP/IP
5 4 (2.53%) Internet
5 4 (2.53%) Wireshark
5 4 (2.53%) tcpdump
5 4 (2.53%) FTP
5 4 (2.53%) HTTP
5 4 (2.53%) LDAP
5 4 (2.53%) LAN
5 4 (2.53%) WAN
5 4 (2.53%) SMTP
6 3 (1.90%) SAN
7 2 (1.27%) VoIP
8 1 (0.63%) DHCP
8 1 (0.63%) DNS
8 1 (0.63%) SSL
8 1 (0.63%) MPLS
8 1 (0.63%) VLAN
Database & Business Intelligence
1 26 (16.46%) SQL Server
2 13 (8.23%) SQL Server Integration Services
3 6 (3.80%) BusinessObjects
3 6 (3.80%) SQL Server Reporting Services
4 5 (3.16%) SQL Server Analysis Services
5 2 (1.27%) Oracle Database
6 1 (0.63%) Amazon RDS
Development Applications
1 2 (1.27%) Oracle APEX
General
1 17 (10.76%) Finance
2 12 (7.59%) Law
2 12 (7.59%) Manufacturing
3 7 (4.43%) Electronics
4 4 (2.53%) Legal
4 4 (2.53%) German Language
5 3 (1.90%) Retail
6 2 (1.27%) Banking
6 2 (1.27%) Front Office
6 2 (1.27%) Aerospace
7 1 (0.63%) Advertising
Job Titles
1 34 (21.52%) Analyst
2 27 (17.09%) Consultant
3 18 (11.39%) Service Analyst
4 17 (10.76%) Technical Consultant
4 17 (10.76%) ITSM Consultant
5 13 (8.23%) Head of Service Management
5 13 (8.23%) Service Desk Analyst
5 13 (8.23%) Transition Manager
5 13 (8.23%) Senior Analyst
6 10 (6.33%) Service Manager
6 10 (6.33%) Architect
7 9 (5.70%) Head of IT
8 8 (5.06%) Business Consultant
8 8 (5.06%) Product Consultant
9 7 (4.43%) Problem Manager
9 7 (4.43%) Network Analyst
10 6 (3.80%) Developer
10 6 (3.80%) Solutions Architect
11 5 (3.16%) Service Management Analyst
11 5 (3.16%) Business Intelligence Developer
Libraries, Frameworks & Software Standards
1 26 (16.46%) .NET
2 19 (12.03%) ASP.NET
3 18 (11.39%) Web Services
4 10 (6.33%) .NET Framework
5 3 (1.90%) CGI
Miscellaneous
1 19 (12.03%) Analytical Skills
2 15 (9.49%) Management Information System
3 12 (7.59%) Life Science
4 9 (5.70%) Data Centre
5 8 (5.06%) CMDB
5 8 (5.06%) GIS
6 5 (3.16%) Data Structures
6 5 (3.16%) Data Integration
7 4 (2.53%) Data Protection Act
7 4 (2.53%) Internet of Things
7 4 (2.53%) BYOD
8 2 (1.27%) Performance Metrics
8 2 (1.27%) FlexPod
8 2 (1.27%) Visualisation
8 2 (1.27%) Computer Science
8 2 (1.27%) Foreign Exchange (FX)
8 2 (1.27%) NHS
9 1 (0.63%) iPhone
9 1 (0.63%) iPad
Operating Systems
1 37 (23.42%) Windows
2 8 (5.06%) Linux
3 4 (2.53%) UNIX
4 3 (1.90%) Windows 7
5 2 (1.27%) Android
6 1 (0.63%) Windows Server 2012
Processes & Methodologies
1 148 (93.67%) Service Management
2 126 (79.75%) ITIL
3 32 (20.25%) Project Management
3 32 (20.25%) Service Delivery
4 26 (16.46%) PRINCE2
5 19 (12.03%) Problem Management
5 19 (12.03%) Time Management
6 17 (10.76%) ITIL V2
7 15 (9.49%) Business Development
7 15 (9.49%) Business Intelligence
7 15 (9.49%) Transition Management
8 14 (8.86%) Process Management
8 14 (8.86%) Information Security
9 13 (8.23%) Agile Software Development
10 11 (6.96%) Configuration Management
11 10 (6.33%) CRM
12 9 (5.70%) ITIL V3
12 9 (5.70%) Change Control
13 8 (5.06%) Process Improvement
13 8 (5.06%) Waterfall
Programming Languages
1 19 (12.03%) C#
2 15 (9.49%) SQL
3 9 (5.70%) PowerShell
4 7 (4.43%) C
5 5 (3.16%) VBA
6 2 (1.27%) Java
6 2 (1.27%) Apex Code
Qualifications
1 37 (23.42%) Degree
2 18 (11.39%) Security Cleared
3 13 (8.23%) ISEB
4 12 (7.59%) ITIL Certification
5 9 (5.70%) SC Cleared
6 7 (4.43%) ITIL Foundation Certificate
7 4 (2.53%) CISA
7 4 (2.53%) CISM
7 4 (2.53%) CISSP
8 3 (1.90%) HNC
9 2 (1.27%) GIAC
9 2 (1.27%) DV Cleared
10 1 (0.63%) PRINCE2 Practitioner
10 1 (0.63%) MCP
10 1 (0.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 22 (13.92%) SLA
2 8 (5.06%) ISO/IEC 27001
3 7 (4.43%) COBIT
4 5 (3.16%) ISO/IEC 20000
5 4 (2.53%) PCI DSS
6 2 (1.27%) ISO 9001
System Software
1 22 (13.92%) Active Directory
2 6 (3.80%) Snort
3 4 (2.53%) Microsoft App-V
4 3 (1.90%) XenApp
4 3 (1.90%) XenDesktop
4 3 (1.90%) VMware Infrastructure
4 3 (1.90%) Terminal Services
5 2 (1.27%) Hyper-V
Systems Management
1 4 (2.53%) SCCM
2 1 (0.63%) SCOM
2 1 (0.63%) Windows Intune
2 1 (0.63%) SCSM
Vendors
1 34 (21.52%) Microsoft
2 11 (6.96%) Citrix
3 10 (6.33%) Cisco
4 6 (3.80%) VMware
5 5 (3.16%) Aareon
6 4 (2.53%) Remedy
6 4 (2.53%) Oracle
6 4 (2.53%) BMC
7 3 (1.90%) Dell
7 3 (1.90%) Computacenter
8 2 (1.27%) ArcSight
8 2 (1.27%) LogLogic
8 2 (1.27%) Q1 Labs
8 2 (1.27%) Apple
8 2 (1.27%) Salesforce.com
8 2 (1.27%) Symantec
8 2 (1.27%) HP
Bristol
Sanderson
Salary: £65000 per annum
Posted: Yesterday
Wiltshire
Capita - ITIN
Salary: £53000 per annum + car,bonus
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits + Bonus
Posted: Yesterday
South West
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £35000 - £45000 Per Annum Benefits
Posted: 3 days ago
Bristol
Computer Futures
Salary: £25000 - £40000 per annum + competitive
Posted: 4 days ago
Bristol
Sanderson
Salary: £45000 - £50000 per annum + Car
Posted: 4 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 4 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 4 days ago
Bristol, Avon
Professionals in Law
Salary: Competitive
Posted: 7 days ago
Bristol
Computer Futures
Salary: £20000 - £30000 per annum + competitive
Posted: 9 days ago
Bristol
Computer Futures
Salary: £20000 - £30000 per annum + competitive
Posted: 10 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 10 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 10 days ago
Cornwall
Hays IT - Uk Posting account
Salary: £60000 - £90000 per annum + Benefits
Posted: 17 days ago
Bristol, Avon
Boeing
Salary: Competitive
Posted: 19 days ago
Gloucester, Gloucestershire
Sopra Steria Recruitment
Salary: From £33,000 to £42,000 per annum Flexible Benefits
Posted: 22 days ago