The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / South West
Rank 161 174 194
Rank change year-on-year
+13 +20
Permanent jobs citing ITSM 71 79 45
As % of all permanent IT jobs located in the South West 1.40% 1.36% 0.77%
As % of the Processes & Methodologies category 1.57% 1.53% 0.87%
Number of salaries quoted 35 53 37
Median salary £44,000 £40,000 £29,000
Median salary % change year-on-year
+10.00% +37.93%
90% offered a salary of more than £26,500 £21,300 £22,500
10% offered a salary of more than £63,750 £57,500 £47,000
UK excluding London median salary £45,000 £42,500 £40,250
% change year-on-year
+5.88% +5.59%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4516 5176 5146
As % of all permanent IT jobs located in the South West 89.30% 89.26% 87.68%
Number of salaries quoted 3690 4272 4318
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £29,000 £28,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 22 February 2017.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +23 36 £51,000 -15.00% 2
Cornwall +11 24 £32,250 -11.64% 3
Gloucestershire -14 6 £60,000 +215.78% 1
Wiltshire -24 3 £42,500 +6.25%
Devon 0 1 £24,500 +2.08%
Somerset - 1 £32,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 22 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ITSM.

1 111 (87.40%) Service Management
2 106 (83.46%) ITIL
3 46 (36.22%) Microsoft
4 38 (29.92%) VMware
5 37 (29.13%) Agile Software Development
6 35 (27.56%) Data Protection
7 31 (24.41%) MS Excel
8 29 (22.83%) Service Design
9 27 (21.26%) Security Cleared
9 27 (21.26%) MS PowerPoint
10 26 (20.47%) Problem Management
10 26 (20.47%) Data Centre
11 25 (19.69%) Degree
12 24 (18.90%) VMware Infrastructure
12 24 (18.90%) PRINCE2
13 23 (18.11%) Internet
13 23 (18.11%) Programme Management
14 22 (17.32%) MODAF
14 22 (17.32%) Service Delivery
14 22 (17.32%) MS Office
14 22 (17.32%) SLA
15 21 (16.54%) Finance
15 21 (16.54%) ITIL Certification
16 19 (14.96%) NHS
16 19 (14.96%) Linux
16 19 (14.96%) Management Information System
17 18 (14.17%) Windows
17 18 (14.17%) Active Directory
18 17 (13.39%) Mentoring
19 16 (12.60%) Stakeholder Engagement

ITSM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.30%) MS Exchange
2 5 (3.94%) BizTalk Server
2 5 (3.94%) Exchange Server 2010
3 4 (3.15%) Apache
3 4 (3.15%) IIS
3 4 (3.15%) Jetty
3 4 (3.15%) SharePoint
3 4 (3.15%) Tomcat
4 3 (2.36%) Skype for Business
5 1 (0.79%) Blackberry Enterprise Server
5 1 (0.79%) CMS
5 1 (0.79%) Exchange Server 2013
Applications
1 31 (24.41%) MS Excel
2 27 (21.26%) MS PowerPoint
3 22 (17.32%) MS Office
4 4 (3.15%) AutoCAD
4 4 (3.15%) SOLIDWORKS
5 3 (2.36%) MS Visio
Business Applications
1 5 (3.94%) Remedy ITSM
2 1 (0.79%) Dynamics GP
Cloud Services
1 9 (7.09%) Cloud Computing
1 9 (7.09%) IaaS
1 9 (7.09%) PaaS
2 6 (4.72%) Office 365
3 4 (3.15%) Microsoft Azure
4 3 (2.36%) Azure Active Directory
5 1 (0.79%) SaaS
Communications & Networking
1 23 (18.11%) Internet
2 12 (9.45%) Firewall
2 12 (9.45%) SMS
3 11 (8.66%) SAN
3 11 (8.66%) WAN
4 10 (7.87%) LAN
5 9 (7.09%) Junos
6 7 (5.51%) DNS
7 6 (4.72%) DHCP
7 6 (4.72%) Intrusion Detection
7 6 (4.72%) Network Security
7 6 (4.72%) Unified Communications
7 6 (4.72%) VLAN
7 6 (4.72%) WLAN
8 5 (3.94%) Wireshark
9 4 (3.15%) TCP/IP
9 4 (3.15%) VoIP
10 3 (2.36%) Skype
11 2 (1.57%) SNMP
11 2 (1.57%) VPN
Database & Business Intelligence
1 5 (3.94%) Hadoop
1 5 (3.94%) SQL Server
2 4 (3.15%) Big Data
3 2 (1.57%) MySQL
4 1 (0.79%) BusinessObjects
4 1 (0.79%) Crystal Reports
4 1 (0.79%) SQL Server Reporting Services
Development Applications
1 6 (4.72%) JMeter
1 6 (4.72%) LoadRunner
1 6 (4.72%) LoadUI
1 6 (4.72%) Ranorex
1 6 (4.72%) Selenium
1 6 (4.72%) SoapUI
2 4 (3.15%) Eclipse
2 4 (3.15%) Visual Studio
General
1 21 (16.54%) Finance
2 5 (3.94%) Local Government
3 3 (2.36%) Billing
4 1 (0.79%) Advertising
4 1 (0.79%) Aerospace
4 1 (0.79%) Electronics
4 1 (0.79%) Legal
4 1 (0.79%) Manufacturing
4 1 (0.79%) Telecoms
Job Titles
1 16 (12.60%) Architect
2 15 (11.81%) Service Manager
3 14 (11.02%) Solutions Architect
4 13 (10.24%) Delivery Manager
4 13 (10.24%) Services Delivery Manager
5 11 (8.66%) Analyst
5 11 (8.66%) Consultant
6 9 (7.09%) Enterprise Architect
6 9 (7.09%) Enterprise Solutions Architect
7 7 (5.51%) Head of Service Management
8 6 (4.72%) Storage Engineer
8 6 (4.72%) Support Engineer
8 6 (4.72%) Technical Engineer
8 6 (4.72%) Test Engineer
9 4 (3.15%) Administrator
9 4 (3.15%) Applications Support
9 4 (3.15%) Applications Support Engineer
9 4 (3.15%) Infrastructure Manager
9 4 (3.15%) IT Manager
9 4 (3.15%) Systems Engineer
Libraries, Frameworks & Software Standards
1 12 (9.45%) Flash
2 7 (5.51%) .NET
3 6 (4.72%) XML
4 4 (3.15%) REST
4 4 (3.15%) SAML
4 4 (3.15%) SOAP
4 4 (3.15%) Web Services
5 2 (1.57%) CGI
6 1 (0.79%) Middleware
Miscellaneous
1 26 (20.47%) Data Centre
2 19 (14.96%) Management Information System
2 19 (14.96%) NHS
3 16 (12.60%) Video Conferencing
4 11 (8.66%) Analytical Skills
5 9 (7.09%) Data Protection Act
6 8 (6.30%) Driving Licence
7 7 (5.51%) BYOD
8 6 (4.72%) Enterprise Software
9 5 (3.94%) Computer Science
9 5 (3.94%) Internet of Things
10 3 (2.36%) Security Operations Centre
11 2 (1.57%) CCTV
11 2 (1.57%) Clustering
11 2 (1.57%) CMDB
11 2 (1.57%) Handset
11 2 (1.57%) User Experience
12 1 (0.79%) Blackberry
12 1 (0.79%) PMI
12 1 (0.79%) Replication
Operating Systems
1 19 (14.96%) Linux
2 18 (14.17%) Windows
3 12 (9.45%) Windows Server
4 10 (7.87%) Unix
5 9 (7.09%) OpenVMS
5 9 (7.09%) Solaris
6 4 (3.15%) CentOS
6 4 (3.15%) Red Hat Enterprise Linux
6 4 (3.15%) Windows Server 2008
7 3 (2.36%) Windows Server 2003
7 3 (2.36%) Windows Vista
8 2 (1.57%) SUSE
8 2 (1.57%) Windows 2000 Server
8 2 (1.57%) Windows Server 2012
8 2 (1.57%) Windows XP
9 1 (0.79%) Windows 10
9 1 (0.79%) Windows 7
9 1 (0.79%) Windows 8
9 1 (0.79%) Windows Phone
Processes & Methodologies
1 111 (87.40%) Service Management
2 106 (83.46%) ITIL
3 37 (29.13%) Agile Software Development
4 35 (27.56%) Data Protection
5 29 (22.83%) Service Design
6 26 (20.47%) Problem Management
7 24 (18.90%) PRINCE2
8 23 (18.11%) Programme Management
9 22 (17.32%) MODAF
9 22 (17.32%) Service Delivery
10 17 (13.39%) Mentoring
11 16 (12.60%) Stakeholder Engagement
11 16 (12.60%) Stakeholder Management
11 16 (12.60%) TOGAF
12 14 (11.02%) Incident Management
13 12 (9.45%) Business Development
13 12 (9.45%) Critical Success Factor
13 12 (9.45%) Financial Modelling
13 12 (9.45%) Performance Management
13 12 (9.45%) Statistics
Programming Languages
1 16 (12.60%) C
2 9 (7.09%) Java
3 5 (3.94%) PowerShell
3 5 (3.94%) SQL
4 4 (3.15%) C#
4 4 (3.15%) PHP
5 2 (1.57%) Python
Qualifications
1 27 (21.26%) Security Cleared
2 25 (19.69%) Degree
3 21 (16.54%) ITIL Certification
4 16 (12.60%) Microsoft Certification
5 14 (11.02%) SC Cleared
6 13 (10.24%) DV Cleared
6 13 (10.24%) ISEB
7 12 (9.45%) ITIL Foundation Certificate
8 9 (7.09%) CCNA
8 9 (7.09%) Cisco Certification
8 9 (7.09%) JNCIA
8 9 (7.09%) MCSE
9 8 (6.30%) GIAC
10 7 (5.51%) MCITP
11 6 (4.72%) ISTQB
12 5 (3.94%) DBS Check
12 5 (3.94%) GSEC
12 5 (3.94%) MBCS
13 3 (2.36%) GCIH
13 3 (2.36%) SANS
Quality Assurance & Compliance
1 22 (17.32%) SLA
2 12 (9.45%) ISO/IEC 27001
3 10 (7.87%) COBIT
4 5 (3.94%) ISO 9001
5 2 (1.57%) ISO22301
6 1 (0.79%) PCI DSS
System Software
1 24 (18.90%) VMware Infrastructure
2 18 (14.17%) Active Directory
3 11 (8.66%) Hyper-V
4 4 (3.15%) Virtual Machines
5 3 (2.36%) Snort
6 2 (1.57%) VMware ESX
6 2 (1.57%) VMware Workstation
6 2 (1.57%) vSphere
7 1 (0.79%) Virtual Desktop
7 1 (0.79%) VMware ESXi
7 1 (0.79%) XenApp
7 1 (0.79%) XenDesktop
Systems Management
1 7 (5.51%) AirWatch
1 7 (5.51%) SCCM
2 6 (4.72%) NetBackup
3 4 (3.15%) ServiceCenter
4 3 (2.36%) Nmap
5 2 (1.57%) Backup Exec
5 2 (1.57%) Norton AntiVirus
5 2 (1.57%) SCOM
6 1 (0.79%) HP Data Protector
6 1 (0.79%) Nagios
Vendors
1 46 (36.22%) Microsoft
2 38 (29.92%) VMware
3 13 (10.24%) Cisco
4 12 (9.45%) Cadence
5 11 (8.66%) HP
6 9 (7.09%) Juniper
6 9 (7.09%) NetApp
7 8 (6.30%) Veeam
8 7 (5.51%) 3PAR
9 6 (4.72%) Atlassian
9 6 (4.72%) Veritas
10 5 (3.94%) BMC
10 5 (3.94%) Citrix
10 5 (3.94%) Cloudera
10 5 (3.94%) Remedy
11 4 (3.15%) Red Hat
12 3 (2.36%) Avaya
12 3 (2.36%) Civica
12 3 (2.36%) LogRhythm
12 3 (2.36%) Mitel
Cornwall
Catalyst Consultants
Posted: 8 hours ago
Gloucester, Gloucestershire
FT Select
Salary: £19,000 per annum + 25% shift allowance + company benefits
Posted: Yesterday
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: Yesterday
Cornwall
Harvey Nash plc
Posted: 5 days ago
Bristol, Avon
Harris Global
Salary: From £35,000 to £50,000 per annum + excellent benefits package!
Posted: 4 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: 13 days ago
St Ives, Cambridgeshire
Recruitment Revolution Limited
Salary: £40,000 - £50,000 + Benefits Package
Posted: 16 days ago
Bournemouth
Computer Futures
Salary: Competitive Benefits
Posted: 19 days ago