The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 174 179 184
Rank change year-on-year
+5 +5
Permanent jobs citing ITSM 76 57 32
As % of all permanent IT jobs located in the South West 1.30% 0.93% 0.61%
As % of the Processes & Methodologies category 1.54% 1.12% 0.75%
Number of salaries quoted 67 54 29
Average salary £45,000 £41,000 £44,000
Average salary % change year-on-year
+9.75% -6.81%
90% offered a salary of more than £24,000 £27,000 £34,300
10% offered a salary of more than £63,500 £55,000 £67,500
UK excluding London average salary £42,500 £43,000 £42,500
% change year-on-year
-1.16% +1.17%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4923 5072 4239
As % of all permanent IT jobs located in the South West 84.02% 82.77% 80.91%
Number of salaries quoted 4148 4138 3667
Average salary £40,000 £42,000 £37,500
Average salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £28,000 £28,000 £26,000
10% offered a salary of more than £62,500 £54,000 £60,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 28 July 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 33 £45,688 +40.57% 2
Bristol -20 16 £62,500 +52.43% 2
Gloucestershire -2 12 £27,000 -44.32%
Cornwall -8 8 £70,000 +27.27% 2
Somerset +12 4 £24,750 -37.34%
Dorset - 1 £37,500 - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 28 July 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 136 (89.47%) Service Management
2 123 (80.92%) ITIL
3 47 (30.92%) Windows
4 43 (28.29%) Microsoft
5 40 (26.32%) Degree
6 36 (23.68%) Project Management
7 34 (22.37%) SQL Server
8 32 (21.05%) .NET
8 32 (21.05%) MS Excel
9 31 (20.39%) Active Directory
10 29 (19.08%) PRINCE2
11 27 (17.76%) IIS
12 26 (17.11%) C#
12 26 (17.11%) ASP.NET
12 26 (17.11%) Time Management
13 25 (16.45%) ITIL V2
13 25 (16.45%) Analytical Skills
13 25 (16.45%) Web Services
14 23 (15.13%) MS Office
15 22 (14.47%) Service Delivery
16 21 (13.82%) SQL
17 20 (13.16%) SLA
18 19 (12.50%) Finance
19 18 (11.84%) Security Cleared
20 17 (11.18%) Management Information System
21 16 (10.53%) Business Development
22 15 (9.87%) SQL Server Integration Services
23 14 (9.21%) Problem Management
23 14 (9.21%) .NET Framework
23 14 (9.21%) Agile Software Development

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 28 July 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 27 (17.76%) IIS
2 4 (2.63%) Lync
3 2 (1.32%) MS Exchange
4 1 (0.66%) Exchange Server 2010
4 1 (0.66%) SharePoint
Applications
1 32 (21.05%) MS Excel
2 23 (15.13%) MS Office
3 2 (1.32%) SPSS
Business Applications
1 6 (3.95%) Remedy ITSM
2 4 (2.63%) Dynamics GP
2 4 (2.63%) Aareon QL
3 1 (0.66%) Dynamics CRM
Cloud Services
1 6 (3.95%) Office 365
2 1 (0.66%) Microsoft Azure
2 1 (0.66%) SaaS
Communications & Networking
1 13 (8.55%) Firewall
2 11 (7.24%) VPN
3 8 (5.26%) TCP/IP
4 7 (4.61%) Wireshark
4 7 (4.61%) HTTP
4 7 (4.61%) LDAP
5 6 (3.95%) Internet
5 6 (3.95%) Wi-Fi
6 4 (2.63%) FTP
6 4 (2.63%) LAN
6 4 (2.63%) WAN
6 4 (2.63%) SMTP
6 4 (2.63%) tcpdump
7 2 (1.32%) Intranet
7 2 (1.32%) Extranet
7 2 (1.32%) MPLS
7 2 (1.32%) VoIP
7 2 (1.32%) VLAN
8 1 (0.66%) DHCP
8 1 (0.66%) SAN
Database & Business Intelligence
1 34 (22.37%) SQL Server
2 15 (9.87%) SQL Server Integration Services
3 9 (5.92%) SQL Server Reporting Services
4 7 (4.61%) BusinessObjects
5 4 (2.63%) SQL Server Analysis Services
6 3 (1.97%) Relational Database
7 2 (1.32%) Oracle Database
8 1 (0.66%) Amazon RDS
Development Applications
1 2 (1.32%) Visual Studio
1 2 (1.32%) Oracle APEX
General
1 19 (12.50%) Finance
2 11 (7.24%) Law
2 11 (7.24%) Manufacturing
3 9 (5.92%) German Language
4 5 (3.29%) Electronics
5 4 (2.63%) Legal
6 2 (1.32%) Aerospace
6 2 (1.32%) Back Office
7 1 (0.66%) Retail
7 1 (0.66%) Advertising
Job Titles
1 38 (25.00%) Analyst
2 32 (21.05%) Consultant
3 24 (15.79%) Technical Consultant
4 22 (14.47%) ITSM Consultant
5 17 (11.18%) Service Analyst
6 13 (8.55%) Transition Manager
6 13 (8.55%) Architect
7 12 (7.89%) Senior Analyst
7 12 (7.89%) Service Desk Analyst
7 12 (7.89%) Business Consultant
8 11 (7.24%) Product Consultant
9 9 (5.92%) Service Manager
10 8 (5.26%) Support Analyst
11 7 (4.61%) Problem Manager
11 7 (4.61%) Service Architect
12 6 (3.95%) Network Analyst
12 6 (3.95%) Solutions Architect
12 6 (3.95%) Sales Executive
12 6 (3.95%) Head of Service Management
13 5 (3.29%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 32 (21.05%) .NET
2 26 (17.11%) ASP.NET
3 25 (16.45%) Web Services
4 14 (9.21%) .NET Framework
5 3 (1.97%) CGI
Miscellaneous
1 25 (16.45%) Analytical Skills
2 17 (11.18%) Management Information System
3 11 (7.24%) Life Science
4 8 (5.26%) CMDB
5 7 (4.61%) GIS
5 7 (4.61%) Data Centre
6 5 (3.29%) Client/Server
7 4 (2.63%) Data Protection Act
7 4 (2.63%) Data Integration
7 4 (2.63%) Visualisation
7 4 (2.63%) Data Structures
7 4 (2.63%) FlexPod
7 4 (2.63%) BYOD
7 4 (2.63%) Internet of Things
8 1 (0.66%) iPad
8 1 (0.66%) iPhone
Operating Systems
1 47 (30.92%) Windows
2 8 (5.26%) Linux
2 8 (5.26%) UNIX
3 2 (1.32%) Windows 7
3 2 (1.32%) Android
4 1 (0.66%) Windows Server 2012
Processes & Methodologies
1 136 (89.47%) Service Management
2 123 (80.92%) ITIL
3 36 (23.68%) Project Management
4 29 (19.08%) PRINCE2
5 26 (17.11%) Time Management
6 25 (16.45%) ITIL V2
7 22 (14.47%) Service Delivery
8 16 (10.53%) Business Development
9 14 (9.21%) Problem Management
9 14 (9.21%) Agile Software Development
9 14 (9.21%) Transition Management
10 12 (7.89%) SDLC
11 11 (7.24%) Waterfall
11 11 (7.24%) Business Intelligence
12 10 (6.58%) Information Security
12 10 (6.58%) Process Management
12 10 (6.58%) ITIL V3
13 9 (5.92%) Configuration Management
14 8 (5.26%) CRM
14 8 (5.26%) Change Management
Programming Languages
1 26 (17.11%) C#
2 21 (13.82%) SQL
3 13 (8.55%) PowerShell
4 9 (5.92%) C
5 6 (3.95%) VBA
6 2 (1.32%) Java
6 2 (1.32%) PHP
6 2 (1.32%) Apex Code
Qualifications
1 40 (26.32%) Degree
2 18 (11.84%) Security Cleared
3 12 (7.89%) ISEB
3 12 (7.89%) ITIL Certification
3 12 (7.89%) SC Cleared
4 6 (3.95%) ITIL Foundation Certificate
5 4 (2.63%) CISSP
5 4 (2.63%) CISA
5 4 (2.63%) CISM
6 2 (1.32%) MCP
6 2 (1.32%) GIAC
6 2 (1.32%) DV Cleared
7 1 (0.66%) BC Cleared
7 1 (0.66%) PRINCE2 Practitioner
7 1 (0.66%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (13.16%) SLA
2 10 (6.58%) COBIT
3 6 (3.95%) ISO/IEC 27001
4 4 (2.63%) PCI DSS
5 3 (1.97%) ISO/IEC 20000
6 2 (1.32%) ISO 9001
System Software
1 31 (20.39%) Active Directory
2 6 (3.95%) VMware Infrastructure
2 6 (3.95%) Snort
3 3 (1.97%) XenApp
3 3 (1.97%) XenDesktop
3 3 (1.97%) Terminal Services
4 2 (1.32%) Hyper-V
5 1 (0.66%) Microsoft App-V
Systems Management
1 4 (2.63%) SCCM
2 3 (1.97%) MOM
2 3 (1.97%) Systems Management Server (SMS)
3 2 (1.32%) Tivoli
4 1 (0.66%) SCSM
4 1 (0.66%) Windows Intune
4 1 (0.66%) SCOM
Vendors
1 43 (28.29%) Microsoft
2 7 (4.61%) VMware
2 7 (4.61%) Cisco
3 6 (3.95%) Oracle
3 6 (3.95%) BMC
3 6 (3.95%) Remedy
4 5 (3.29%) Citrix
5 4 (2.63%) Aareon
6 3 (1.97%) Computacenter
6 3 (1.97%) Dell
7 2 (1.32%) IBM
7 2 (1.32%) HP
7 2 (1.32%) Salesforce.com
7 2 (1.32%) CA
7 2 (1.32%) Apple
7 2 (1.32%) Symantec
7 2 (1.32%) FrontRange
7 2 (1.32%) ArcSight
7 2 (1.32%) LogLogic
7 2 (1.32%) Q1 Labs
Bristol
Sanderson
Salary: £45000.00 - £50000.00 per annum + Car
Posted: 21 hours ago
Bournemouth
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 5 days ago
Truro
Hays IT - Uk Posting account
Salary: £60000 - £90000 per annum + Benefits
Posted: 8 days ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: 15 days ago
Cornwall
Hays IT - Uk Posting account
Salary: £50000 - £65000 per annum + Benefits
Posted: 22 days ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: 22 days ago