ITSM Jobs in the South West
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 181 189 157
Rank change year-on-year
+8 -32
Permanent jobs citing ITSM 35 26 48
As % of all permanent IT jobs located in the South West 0.662% 0.469% 0.825%
As % of the Processes & Methodologies category 0.879% 0.623% 1.203%
Number of salaries quoted 34 15 30
Average salary £42,125 £47,500 £30,000
Average salary % change year-on-year
-11.31% +58.33%
90% offered a salary of more than £35,000 £30,000 £27,500
10% offered a salary of more than £67,500 £47,500 £40,000
UK excluding London average salary £45,000 £43,500 £45,000
% change year-on-year
+3.44% -3.33%
All Processes & Methodologies
South West
Permanent IT job ads with a match in the
Processes & Methodologies category		 3981 4176 3989
As % of all permanent IT jobs located in the South West 75.34% 75.37% 68.57%
Number of salaries quoted 3491 3556 3375
Average salary £37,500 £38,500 £37,500
Average salary % change year-on-year
-2.59% +2.66%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

South West ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 21 May 2013.

South West ITSM Salary Histogram

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Wiltshire - 14 £52,500 -
Somerset +5 11 £35,000 -
Dorset -6 5 £38,000 -
Gloucestershire +2 3 £35,000 -26.31%
Bristol -22 1 £35,000 +3.70%
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 72 (85.71%) Service Management
2 56 (66.67%) ITIL
3 54 (64.29%) Service Delivery
4 31 (36.90%) Finance
5 25 (29.76%) SQL Server
6 23 (27.38%) Project Management
7 22 (26.19%) Problem Management
8 21 (25.00%) SLA
9 16 (19.05%) SQL
10 15 (17.86%) Management Information System
10 15 (17.86%) User Stories
11 14 (16.67%) Windows
11 14 (16.67%) Cisco
12 13 (15.48%) MS Exchange
12 13 (15.48%) Citrix
12 13 (15.48%) Windows Server 2003
12 13 (15.48%) Change Management
13 11 (13.10%) Active Directory
13 11 (13.10%) Release Management
13 11 (13.10%) Time Management
13 11 (13.10%) Windows 7
14 9 (10.71%) Capacity Management
14 9 (10.71%) CCNA
14 9 (10.71%) Cisco Certification
14 9 (10.71%) DTS
14 9 (10.71%) UNIX
14 9 (10.71%) SNMP
14 9 (10.71%) T-SQL
14 9 (10.71%) Information Security
14 9 (10.71%) SQL Server Reporting Services

ITSM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 8 (9.524%) .NET
1 8 (9.524%) Web Services
2 6 (7.143%) XML
3 5 (5.952%) WSDL
Application Platforms
1 13 (15.48%) MS Exchange
2 4 (4.762%) Blackberry Enterprise Server
3 2 (2.381%) Exchange Server 2010
3 2 (2.381%) Exchange Server 2000
3 2 (2.381%) Exchange Server 2003
Applications
1 6 (7.143%) MS Excel
2 4 (4.762%) MS Office
3 2 (2.381%) MS PowerPoint
Communications & Networking
1 9 (10.71%) SNMP
2 3 (3.571%) LAN
2 3 (3.571%) WAN
2 3 (3.571%) Firewall
3 2 (2.381%) IP Telephony
3 2 (2.381%) BIG-IP
3 2 (2.381%) MPLS
3 2 (2.381%) DSL
3 2 (2.381%) Internet
3 2 (2.381%) DHCP
3 2 (2.381%) TCP/IP
3 2 (2.381%) DNS
3 2 (2.381%) SMS
Database & Business Intelligence
1 25 (29.76%) SQL Server
2 9 (10.71%) DTS
2 9 (10.71%) SQL Server Reporting Services
3 8 (9.524%) SQL Server Integration Services
General
1 31 (36.90%) Finance
2 2 (2.381%) Banking
2 2 (2.381%) Retail
2 2 (2.381%) Advertising
2 2 (2.381%) Retail Banking
3 1 (1.190%) Financial Institution
3 1 (1.190%) Aerospace
3 1 (1.190%) Law
3 1 (1.190%) Manufacturing
Job Titles
1 21 (25.00%) Analyst
2 15 (17.86%) Business Analyst
3 11 (13.10%) Service Manager
4 9 (10.71%) Team Leader
5 8 (9.524%) Delivery Manager
5 8 (9.524%) Services Delivery Manager
6 7 (8.333%) Consultant
6 7 (8.333%) Technical Consultant
6 7 (8.333%) Support Team Leader
7 6 (7.143%) Applications Support
8 5 (5.952%) ITSM Consultant
8 5 (5.952%) Designer
8 5 (5.952%) Management Consultant
8 5 (5.952%) Project Manager
8 5 (5.952%) Solutions Designer
8 5 (5.952%) Business Manager
8 5 (5.952%) Service Management Consultant
8 5 (5.952%) Business Project Manager
9 4 (4.762%) Problem Manager
9 4 (4.762%) ITIL Manager
Miscellaneous
1 15 (17.86%) Management Information System
2 7 (8.333%) Cloud Computing
3 5 (5.952%) Informatics
3 5 (5.952%) Health Informatics
3 5 (5.952%) NHS
4 4 (4.762%) Blackberry
5 2 (2.381%) Thin Client
5 2 (2.381%) Fat Client
6 1 (1.190%) Mathematics
Operating Systems
1 14 (16.67%) Windows
2 13 (15.48%) Windows Server 2003
3 11 (13.10%) Windows 7
4 9 (10.71%) UNIX
5 4 (4.762%) Windows Server 2008
6 2 (2.381%) Windows 2000
Processes & Methodologies
1 72 (85.71%) Service Management
2 56 (66.67%) ITIL
3 54 (64.29%) Service Delivery
4 23 (27.38%) Project Management
5 22 (26.19%) Problem Management
6 15 (17.86%) User Stories
7 13 (15.48%) Change Management
8 11 (13.10%) Release Management
8 11 (13.10%) Time Management
9 9 (10.71%) Capacity Management
9 9 (10.71%) Information Security
10 8 (9.524%) PRINCE2
10 8 (9.524%) Incident Management
11 7 (8.333%) Configuration Management
11 7 (8.333%) Workflow
12 6 (7.143%) Business Continuity
12 6 (7.143%) Data Analysis
13 5 (5.952%) Root Cause Analysis
13 5 (5.952%) DSDM
13 5 (5.952%) Scrum
Programming Languages
1 16 (19.05%) SQL
2 9 (10.71%) T-SQL
3 3 (3.571%) C#
4 1 (1.190%) C
Qualifications
1 9 (10.71%) CCNA
1 9 (10.71%) Cisco Certification
2 6 (7.143%) Degree
3 5 (5.952%) Security Cleared
3 5 (5.952%) Postgraduate
4 4 (4.762%) ISEB
5 3 (3.571%) SC Cleared
5 3 (3.571%) ITIL Certification
6 2 (2.381%) Microsoft Certification
6 2 (2.381%) Citrix Certification
6 2 (2.381%) MCSE
6 2 (2.381%) MCITP
7 1 (1.190%) CISSP
7 1 (1.190%) ISSMP
Quality Assurance & Compliance
1 21 (25.00%) SLA
2 3 (3.571%) COBIT
3 1 (1.190%) PCI DSS
3 1 (1.190%) ISO/IEC 27001
System Software
1 11 (13.10%) Active Directory
2 4 (4.762%) VMware Infrastructure
3 2 (2.381%) Forefront TMG
3 2 (2.381%) UAG
3 2 (2.381%) NLBS
3 2 (2.381%) Xen
3 2 (2.381%) Hyper-V
3 2 (2.381%) XenApp
Systems Management
1 7 (8.333%) SCOM
1 7 (8.333%) Systems Management Server (SMS)
2 2 (2.381%) WSUS
Vendors
1 14 (16.67%) Cisco
2 13 (15.48%) Citrix
3 7 (8.333%) Oracle
3 7 (8.333%) Microsoft
4 5 (5.952%) CheckPoint
4 5 (5.952%) VMware
5 3 (3.571%) IBM
6 2 (2.381%) HP
6 2 (2.381%) Compaq
7 1 (1.190%) Business Objects
IT Service Manager (ITIL/ COBIT)
Bristol, Avon
The company is looking for someone with demonstrable experience in IT Service Management, within an ITIL or COBIT environment, to ensure that the company has a sound IT...
Redrock Consulting Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 20 May 2013
Network Engineer
Bristol, South West
You will have experience of VMWare 4 or 5, WAN/LAN monitoring and management systems and also Security Solutions such as Checkpoint and Cisco firewalls. You will have...
Hays Specialist Recruitment Ltd
Salary: £33000.00 - £37000.00 per annum
Posted: 8 May 2013
ITSM / ITIL Technical Consultant/c#/.net developer
Swindon, Wiltshire
ITSM/ ITIL/ Service Management Technical Consultant/c#/.net Developer. An exciting opportunity has arisen for an experienced ITSM/ITIL/ IT Service Management Technical Consultant/ to join fast growing,...
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + car allow +bonus +ben
Posted: 16 May 2013
Application Software Support - Bath / £40,000
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £35000 - £40000 per annum + Annual Bonus.
Posted: 17 May 2013
Senior App Support Engineer - Bath / £40,000
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £35000 - £40000 per annum + Annual Bonus
Posted: 17 May 2013
Application Support Team Lead / SQL - Bath
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £30000 - £40000 per annum + Annual Bonus
Posted: 17 May 2013
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Last Updated Tuesday 21 May 2013
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