The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / South West
Rank 149 163 198
Rank change year-on-year
+14 +35
Permanent jobs citing ITSM 78 76 45
As % of all permanent IT jobs located in the South West 1.57% 1.36% 0.74%
As % of the Processes & Methodologies category 1.78% 1.53% 0.85%
Number of salaries quoted 42 54 34
Median salary £44,000 £42,500 £39,500
Median salary % change year-on-year
+3.52% +7.59%
90% offered a salary of more than £32,000 £19,000 £22,575
10% offered a salary of more than £62,500 £61,750 £87,500
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4378 4962 5279
As % of all permanent IT jobs located in the South West 88.32% 88.89% 86.90%
Number of salaries quoted 3579 4179 4432
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 20 January 2017.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +32 42 £44,000 -26.66%
Cornwall +11 18 £40,000 -23.07% 3
Gloucestershire -20 10 £48,500 +155.26% 3
Wiltshire -11 6 £41,500 -17.00% 1
Somerset - 1 £32,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 20 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ITSM.

1 130 (89.66%) ITIL
2 128 (88.28%) Service Management
3 60 (41.38%) Microsoft
4 48 (33.10%) VMware
5 46 (31.72%) Agile Software Development
6 45 (31.03%) Data Protection
7 44 (30.34%) MS Excel
8 38 (26.21%) Service Delivery
9 37 (25.52%) SLA
10 36 (24.83%) Management Information System
10 36 (24.83%) VMware Infrastructure
11 35 (24.14%) Data Centre
12 33 (22.76%) Degree
13 32 (22.07%) ITIL Certification
13 32 (22.07%) Service Design
14 31 (21.38%) Stakeholder Management
14 31 (21.38%) MS PowerPoint
15 30 (20.69%) Security Cleared
15 30 (20.69%) Problem Management
16 27 (18.62%) Windows
17 26 (17.93%) Active Directory
17 26 (17.93%) Finance
17 26 (17.93%) Incident Management
17 26 (17.93%) Mentoring
18 25 (17.24%) Internet
19 23 (15.86%) PRINCE2
19 23 (15.86%) MODAF
19 23 (15.86%) TOGAF
19 23 (15.86%) Programme Management
20 21 (14.48%) Linux

ITSM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.90%) MS Exchange
2 6 (4.14%) Exchange Server 2010
2 6 (4.14%) SharePoint
3 5 (3.45%) BizTalk Server
4 4 (2.76%) Apache
4 4 (2.76%) IIS
4 4 (2.76%) Jetty
4 4 (2.76%) Tomcat
5 3 (2.07%) Skype for Business
6 1 (0.69%) Blackberry Enterprise Server
6 1 (0.69%) CMS
6 1 (0.69%) Exchange Server 2013
6 1 (0.69%) OpenStack
Applications
1 44 (30.34%) MS Excel
2 31 (21.38%) MS PowerPoint
3 20 (13.79%) MS Office
4 6 (4.14%) AutoCAD
4 6 (4.14%) SOLIDWORKS
5 1 (0.69%) MS Visio
Business Applications
1 6 (4.14%) Remedy ITSM
2 3 (2.07%) Unit4 Business World
Cloud Services
1 9 (6.21%) IaaS
1 9 (6.21%) PaaS
2 7 (4.83%) Cloud Computing
3 6 (4.14%) Office 365
4 4 (2.76%) Microsoft Azure
5 3 (2.07%) Azure Active Directory
5 3 (2.07%) SaaS
Communications & Networking
1 25 (17.24%) Internet
2 17 (11.72%) DNS
3 14 (9.66%) Firewall
4 13 (8.97%) Junos
5 12 (8.28%) SMS
5 12 (8.28%) WAN
6 11 (7.59%) LAN
7 9 (6.21%) SAN
8 8 (5.52%) TCP/IP
9 7 (4.83%) DHCP
10 6 (4.14%) Intrusion Detection
10 6 (4.14%) Network Security
10 6 (4.14%) Unified Communications
10 6 (4.14%) VLAN
10 6 (4.14%) VoIP
10 6 (4.14%) WLAN
11 4 (2.76%) MPLS
11 4 (2.76%) VPN
12 3 (2.07%) SMTP
12 3 (2.07%) Wi-Fi
Database & Business Intelligence
1 12 (8.28%) SQL Server
2 7 (4.83%) Hadoop
3 3 (2.07%) Big Data
3 3 (2.07%) SQL Server Integration Services
Development Applications
1 4 (2.76%) Eclipse
1 4 (2.76%) JMeter
1 4 (2.76%) LoadRunner
1 4 (2.76%) LoadUI
1 4 (2.76%) Ranorex
1 4 (2.76%) Selenium
1 4 (2.76%) SoapUI
1 4 (2.76%) Visual Studio
General
1 26 (17.93%) Finance
2 7 (4.83%) Telecoms
3 3 (2.07%) Billing
3 3 (2.07%) Local Government
4 2 (1.38%) Electronics
5 1 (0.69%) Advertising
5 1 (0.69%) Aerospace
5 1 (0.69%) Legal
5 1 (0.69%) Manufacturing
5 1 (0.69%) Retail
Job Titles
1 17 (11.72%) Architect
1 17 (11.72%) Service Manager
2 14 (9.66%) Solutions Architect
3 13 (8.97%) Delivery Manager
3 13 (8.97%) Services Delivery Manager
4 12 (8.28%) Analyst
5 10 (6.90%) Consultant
5 10 (6.90%) Head of Service Management
6 9 (6.21%) Support Engineer
7 7 (4.83%) Enterprise Architect
7 7 (4.83%) Enterprise Solutions Architect
8 6 (4.14%) Storage Engineer
8 6 (4.14%) Systems Engineer
9 5 (3.45%) Infrastructure Support
9 5 (3.45%) IT Support
10 4 (2.76%) Applications Engineer
10 4 (2.76%) Applications Support
10 4 (2.76%) Remedy Consultant
10 4 (2.76%) Web Applications Engineer
10 4 (2.76%) Web Applications Support
Libraries, Frameworks & Software Standards
1 12 (8.28%) Flash
2 10 (6.90%) .NET
3 5 (3.45%) Web Services
4 4 (2.76%) SAML
5 2 (1.38%) REST
5 2 (1.38%) SOAP
5 2 (1.38%) XML
Miscellaneous
1 36 (24.83%) Management Information System
2 35 (24.14%) Data Centre
3 19 (13.10%) NHS
4 18 (12.41%) Statistics
5 16 (11.03%) Enterprise Software
5 16 (11.03%) Video Conferencing
6 14 (9.66%) User Experience
7 13 (8.97%) Data Protection Act
8 11 (7.59%) Analytical Skills
9 9 (6.21%) Driving Licence
10 7 (4.83%) BYOD
11 6 (4.14%) Mathematics
11 6 (4.14%) Physics
12 3 (2.07%) Computer Science
12 3 (2.07%) Internet of Things
12 3 (2.07%) Security Operations Centre
12 3 (2.07%) Virtual Team
13 2 (1.38%) Clustering
13 2 (1.38%) Data Integration
13 2 (1.38%) Handset
Operating Systems
1 27 (18.62%) Windows
2 21 (14.48%) Linux
3 19 (13.10%) Windows Server
4 9 (6.21%) OpenVMS
4 9 (6.21%) Solaris
5 8 (5.52%) Unix
6 5 (3.45%) CentOS
6 5 (3.45%) Windows Server 2008
7 4 (2.76%) Red Hat Enterprise Linux
7 4 (2.76%) Windows Server 2012
8 1 (0.69%) HPUX
8 1 (0.69%) Windows 10
8 1 (0.69%) Windows 7
8 1 (0.69%) Windows 8
8 1 (0.69%) Windows Phone
8 1 (0.69%) Windows Server 2003
8 1 (0.69%) Windows Vista
Processes & Methodologies
1 130 (89.66%) ITIL
2 128 (88.28%) Service Management
3 46 (31.72%) Agile Software Development
4 45 (31.03%) Data Protection
5 38 (26.21%) Service Delivery
6 32 (22.07%) Service Design
7 31 (21.38%) Stakeholder Management
8 30 (20.69%) Problem Management
9 26 (17.93%) Incident Management
9 26 (17.93%) Mentoring
10 23 (15.86%) MODAF
10 23 (15.86%) PRINCE2
10 23 (15.86%) Programme Management
10 23 (15.86%) TOGAF
11 18 (12.41%) Continuous Improvement
12 16 (11.03%) Presales
13 15 (10.34%) Contract Management
13 15 (10.34%) Critical Success Factor
13 15 (10.34%) Escalation Management
13 15 (10.34%) Stakeholder Engagement
Programming Languages
1 17 (11.72%) C
2 7 (4.83%) C#
2 7 (4.83%) Java
3 5 (3.45%) PowerShell
4 4 (2.76%) PHP
4 4 (2.76%) SQL
Qualifications
1 33 (22.76%) Degree
2 32 (22.07%) ITIL Certification
3 30 (20.69%) Security Cleared
4 21 (14.48%) Microsoft Certification
5 17 (11.72%) DV Cleared
6 16 (11.03%) CCNA
6 16 (11.03%) Cisco Certification
6 16 (11.03%) ITIL Foundation Certificate
7 15 (10.34%) ISEB
8 13 (8.97%) JNCIA
8 13 (8.97%) MCITP
8 13 (8.97%) SC Cleared
9 10 (6.90%) GIAC
10 8 (5.52%) MCSE
11 7 (4.83%) GSEC
11 7 (4.83%) MBCS
12 6 (4.14%) DBS Check
13 4 (2.76%) ISTQB
14 3 (2.07%) GCIA
14 3 (2.07%) GCIH
Quality Assurance & Compliance
1 37 (25.52%) SLA
2 11 (7.59%) ISO/IEC 27001
3 8 (5.52%) COBIT
4 6 (4.14%) ISO 9001
5 3 (2.07%) BS7799
6 2 (1.38%) PCI DSS
System Software
1 36 (24.83%) VMware Infrastructure
2 26 (17.93%) Active Directory
3 18 (12.41%) Hyper-V
4 4 (2.76%) Virtual Machines
5 3 (2.07%) Snort
6 2 (1.38%) vSphere
7 1 (0.69%) Virtual Desktop
7 1 (0.69%) VMware ESXi
7 1 (0.69%) XenApp
7 1 (0.69%) XenDesktop
Systems Management
1 12 (8.28%) NetBackup
2 7 (4.83%) AirWatch
2 7 (4.83%) SCCM
3 4 (2.76%) ServiceCenter
4 3 (2.07%) Cisco Prime
4 3 (2.07%) Nmap
5 2 (1.38%) HP Data Protector
5 2 (1.38%) SCOM
6 1 (0.69%) Backup Exec
6 1 (0.69%) Nagios
Vendors
1 60 (41.38%) Microsoft
2 48 (33.10%) VMware
3 21 (14.48%) Cisco
4 16 (11.03%) HP
5 15 (10.34%) Cadence
5 15 (10.34%) Veeam
6 14 (9.66%) 3PAR
6 14 (9.66%) Juniper
7 12 (8.28%) Veritas
8 9 (6.21%) NetApp
9 7 (4.83%) Cloudera
10 6 (4.14%) Oracle
10 6 (4.14%) Remedy
11 5 (3.45%) BMC
11 5 (3.45%) Citrix
11 5 (3.45%) Red Hat
12 4 (2.76%) Atlassian
13 3 (2.07%) Avaya
13 3 (2.07%) Civica
13 3 (2.07%) Mitel
Gloucester, Gloucestershire
ANSON MCCADE
Salary: £60,000 - £75,000
Posted: 12 hours ago
Gloucester, Gloucestershire
FT Select
Salary: £19,000 per annum + 25% shift allowance + company benefits
Posted: 2 days ago
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 7 days ago
St Ives
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Benefits
Posted: 9 days ago
St Ives
Recruitment Revolution Limited
Salary: £40,000 - £50,000 + Car Allowance + Benefits
Posted: 9 days ago
Cheltenham, Gloucestershire
First Solution
Salary: From £30,000 to £35,000 per annum
Posted: 17 days ago
St Ives
Recruitment Revolution Limited
Salary: £35,000 to £45,000 per annum + Benefits
Posted: 9 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 21 days ago