The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 169 156 173
Rank change year-on-year
-13 +17
Permanent jobs citing ITSM 70 71 37
As % of all permanent IT jobs located in the South West 1.24% 1.20% 0.69%
As % of the Processes & Methodologies category 1.50% 1.44% 0.87%
Number of salaries quoted 64 68 35
Average salary £45,000 £45,000 £38,500
Average salary % change year-on-year
- +16.88%
90% offered a salary of more than £26,150 £27,000 £32,900
10% offered a salary of more than £65,000 £60,100 £67,500
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4676 4916 4269
As % of all permanent IT jobs located in the South West 82.56% 82.83% 80.17%
Number of salaries quoted 3904 4065 3761
Average salary £40,000 £42,000 £37,500
Average salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £54,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 29 May 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +3 35 £45,000 - 3
Bristol -7 17 £57,500 +12.74% 2
Somerset +11 7 £23,500 -24.19%
Gloucestershire -5 5 £34,000 -29.89%
Cornwall -11 4 £25,750 -53.18%
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 29 May 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 104 (83.87%) Service Management
2 101 (81.45%) ITIL
3 51 (41.13%) Microsoft
4 49 (39.52%) Windows
5 38 (30.65%) SQL Server
5 38 (30.65%) Active Directory
6 35 (28.23%) MS Excel
6 35 (28.23%) Degree
7 32 (25.81%) .NET
8 31 (25.00%) IIS
9 30 (24.19%) ASP.NET
9 30 (24.19%) C#
9 30 (24.19%) Time Management
10 29 (23.39%) ITIL V2
10 29 (23.39%) Web Services
11 28 (22.58%) Analytical Skills
12 27 (21.77%) Project Management
12 27 (21.77%) MS Office
13 21 (16.94%) PRINCE2
14 20 (16.13%) Service Delivery
15 18 (14.52%) SQL
16 17 (13.71%) SLA
16 17 (13.71%) Management Information System
17 15 (12.10%) PowerShell
17 15 (12.10%) .NET Framework
18 14 (11.29%) Agile Software Development
18 14 (11.29%) SDLC
18 14 (11.29%) Finance
19 13 (10.48%) ITIL Certification
19 13 (10.48%) Security Cleared

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 29 May 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 31 (25.00%) IIS
2 4 (3.23%) Lync
3 2 (1.61%) MS Exchange
3 2 (1.61%) SharePoint
Applications
1 35 (28.23%) MS Excel
2 27 (21.77%) MS Office
3 2 (1.61%) MS PowerPoint
3 2 (1.61%) MS Visio
3 2 (1.61%) SPSS
4 1 (0.81%) Spreadsheet
Business Applications
1 5 (4.03%) Remedy ITSM
2 1 (0.81%) Aareon QL
2 1 (0.81%) assyst
2 1 (0.81%) Dynamics CRM
2 1 (0.81%) Dynamics GP
Cloud Services
1 5 (4.03%) Office 365
2 1 (0.81%) Microsoft Azure
2 1 (0.81%) SaaS
Communications & Networking
1 11 (8.87%) Firewall
2 8 (6.45%) VPN
3 7 (5.65%) TCP/IP
3 7 (5.65%) Internet
4 5 (4.03%) HTTP
4 5 (4.03%) LDAP
4 5 (4.03%) Wireshark
5 4 (3.23%) LAN
5 4 (3.23%) WAN
6 3 (2.42%) Wi-Fi
7 2 (1.61%) VLAN
7 2 (1.61%) tcpdump
7 2 (1.61%) SMTP
7 2 (1.61%) VoIP
7 2 (1.61%) FTP
7 2 (1.61%) Intranet
7 2 (1.61%) Extranet
7 2 (1.61%) MPLS
8 1 (0.81%) SSL
8 1 (0.81%) DNS
Database & Business Intelligence
1 38 (30.65%) SQL Server
2 13 (10.48%) SQL Server Integration Services
3 7 (5.65%) SQL Server Reporting Services
4 3 (2.42%) Relational Database
5 1 (0.81%) Amazon RDS
5 1 (0.81%) SQL Server Analysis Services
Development Applications
1 3 (2.42%) Visual Studio
General
1 14 (11.29%) Finance
2 13 (10.48%) German Language
3 6 (4.84%) Law
4 5 (4.03%) Manufacturing
4 5 (4.03%) Back Office
5 4 (3.23%) Legal
6 2 (1.61%) Telecoms
6 2 (1.61%) Aerospace
7 1 (0.81%) Advertising
7 1 (0.81%) Retail
Job Titles
1 32 (25.81%) Consultant
2 28 (22.58%) Analyst
3 27 (21.77%) Technical Consultant
4 24 (19.35%) ITSM Consultant
5 14 (11.29%) Business Consultant
6 13 (10.48%) Service Manager
6 13 (10.48%) Product Consultant
7 12 (9.68%) Service Analyst
8 10 (8.06%) Architect
8 10 (8.06%) Sales Executive
9 8 (6.45%) Support Analyst
10 7 (5.65%) Service Desk Analyst
10 7 (5.65%) Service Architect
10 7 (5.65%) Transition Manager
11 5 (4.03%) Senior Analyst
11 5 (4.03%) Help Desk Support
11 5 (4.03%) Service Management Analyst
12 4 (3.23%) Team Leader
12 4 (3.23%) Senior Support Analyst
12 4 (3.23%) Cyber Security Consultant
Libraries, Frameworks & Software Standards
1 32 (25.81%) .NET
2 30 (24.19%) ASP.NET
3 29 (23.39%) Web Services
4 15 (12.10%) .NET Framework
5 3 (2.42%) CGI
Miscellaneous
1 28 (22.58%) Analytical Skills
2 17 (13.71%) Management Information System
3 5 (4.03%) Client/Server
3 5 (4.03%) Life Science
4 4 (3.23%) Data Protection Act
4 4 (3.23%) BYOD
4 4 (3.23%) FlexPod
4 4 (3.23%) Internet of Things
4 4 (3.23%) GIS
5 3 (2.42%) Visualisation
5 3 (2.42%) CMDB
6 2 (1.61%) Data Centre
7 1 (0.81%) Data Structures
7 1 (0.81%) iPhone
7 1 (0.81%) iPad
7 1 (0.81%) Data Integration
7 1 (0.81%) Mathematics
Operating Systems
1 49 (39.52%) Windows
2 10 (8.06%) UNIX
3 3 (2.42%) Linux
3 3 (2.42%) Windows Server 2012
4 2 (1.61%) Windows Server 2008
4 2 (1.61%) Windows 7
4 2 (1.61%) Android
4 2 (1.61%) Windows 8
4 2 (1.61%) Windows XP
Processes & Methodologies
1 104 (83.87%) Service Management
2 101 (81.45%) ITIL
3 30 (24.19%) Time Management
4 29 (23.39%) ITIL V2
5 27 (21.77%) Project Management
6 21 (16.94%) PRINCE2
7 20 (16.13%) Service Delivery
8 14 (11.29%) Agile Software Development
8 14 (11.29%) SDLC
9 13 (10.48%) Waterfall
10 11 (8.87%) Business Intelligence
10 11 (8.87%) CRM
11 10 (8.06%) Telemarketing
11 10 (8.06%) Business Development
12 9 (7.26%) Incident Management
13 8 (6.45%) Transition Management
13 8 (6.45%) Information Security
14 7 (5.65%) Line Management
15 6 (4.84%) Mentoring
15 6 (4.84%) ITIL V3
Programming Languages
1 30 (24.19%) C#
2 18 (14.52%) SQL
3 15 (12.10%) PowerShell
4 8 (6.45%) C
5 4 (3.23%) VBA
6 3 (2.42%) PHP
7 1 (0.81%) Java
Qualifications
1 35 (28.23%) Degree
2 13 (10.48%) ITIL Certification
2 13 (10.48%) Security Cleared
3 7 (5.65%) SC Cleared
4 6 (4.84%) ISEB
5 5 (4.03%) CISSP
5 5 (4.03%) MCP
6 4 (3.23%) CISA
6 4 (3.23%) CISM
7 3 (2.42%) Microsoft Certification
8 2 (1.61%) ITIL Foundation Certificate
8 2 (1.61%) GIAC
8 2 (1.61%) MCSE
8 2 (1.61%) CCNA
8 2 (1.61%) Cisco Certification
9 1 (0.81%) GCIA
9 1 (0.81%) GCIH
9 1 (0.81%) BC Cleared
9 1 (0.81%) DV Cleared
Quality Assurance & Compliance
1 17 (13.71%) SLA
2 10 (8.06%) COBIT
3 7 (5.65%) ISO/IEC 27001
4 4 (3.23%) PCI DSS
5 3 (2.42%) ISO/IEC 20000
6 2 (1.61%) ISO 9001
System Software
1 38 (30.65%) Active Directory
2 6 (4.84%) VMware Infrastructure
3 3 (2.42%) Terminal Services
3 3 (2.42%) XenApp
3 3 (2.42%) XenDesktop
4 2 (1.61%) Snort
4 2 (1.61%) Hyper-V
5 1 (0.81%) Microsoft App-V
Systems Management
1 5 (4.03%) Tivoli
2 4 (3.23%) SCCM
3 3 (2.42%) MOM
3 3 (2.42%) Systems Management Server (SMS)
4 1 (0.81%) SCSM
4 1 (0.81%) Windows Intune
4 1 (0.81%) SCOM
Vendors
1 51 (41.13%) Microsoft
2 6 (4.84%) VMware
3 5 (4.03%) BMC
3 5 (4.03%) CA
3 5 (4.03%) IBM
3 5 (4.03%) Oracle
3 5 (4.03%) Remedy
3 5 (4.03%) FrontRange
4 4 (3.23%) Business Objects
5 3 (2.42%) Citrix
5 3 (2.42%) Dell
5 3 (2.42%) Cisco
5 3 (2.42%) Computacenter
6 2 (1.61%) Apple
7 1 (0.81%) Aareon
Swindon, Wiltshire
FT Select
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: Yesterday
Trowbridge, Wiltshire
Reed Technology
Salary: £38000 per annum + benefits
Posted: 3 days ago
Swindon
Capita - ITIN
Salary: £30000.00 - £40000.00 per annum
Posted: 9 days ago
Bristol
Blue Town Online
Salary: £27000 per annum
Posted: 11 days ago