The first table below looks at the demand for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 168 180 200
Rank change year-on-year
+12 +20
Permanent jobs citing ITSM 56 30 18
As % of all permanent IT jobs located in the South West 0.91% 0.58% 0.32%
As % of the Processes & Methodologies category 1.13% 0.72% 0.42%
Number of salaries quoted 52 27 14
Average salary £41,000 £38,000 £36,000
Average salary % change year-on-year
+7.89% +5.55%
90% offered a salary of more than £27,000 £31,400 £30,000
10% offered a salary of more than £55,000 £63,000 £49,250
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4938 4147 4285
As % of all permanent IT jobs located in the South West 80.29% 79.49% 76.92%
Number of salaries quoted 4016 3557 3787
Average salary £41,000 £37,500 £40,000
Average salary % change year-on-year
+9.33% -6.25%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £57,500 £53,250
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
England

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 30 July 2014.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +7 24 £37,500 -21.05% 1
Bristol +7 15 £41,000 -19.60% 3
Gloucestershire -1 6 £48,500 +94.00% 3
Somerset -21 5 £45,000 +28.57% 3
Cornwall - 5 £55,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 30 July 2014, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 127 (93.38%) Service Management
2 77 (56.62%) ITIL
3 51 (37.50%) Finance
4 41 (30.15%) Service Delivery
4 41 (30.15%) SQL Server
5 40 (29.41%) SQL
6 30 (22.06%) SLA
7 28 (20.59%) Active Directory
7 28 (20.59%) Windows
8 27 (19.85%) Microsoft
9 25 (18.38%) Root Cause Analysis
10 23 (16.91%) Business Continuity
11 20 (14.71%) BCP
11 20 (14.71%) Business Continuity Planning
12 18 (13.24%) Relational Database
12 18 (13.24%) Service Desk Management
12 18 (13.24%) Oracle
13 17 (12.50%) CISA
13 17 (12.50%) CISSP
14 16 (11.76%) XML
14 16 (11.76%) SQL Server Reporting Services
14 16 (11.76%) SQL Server Integration Services
15 15 (11.03%) MS Office
16 14 (10.29%) Stakeholder Management
16 14 (10.29%) Change Management
16 14 (10.29%) Disaster Recovery
17 13 (9.56%) ITIL V3
17 13 (9.56%) Workflow
18 11 (8.09%) Quality Management
19 9 (6.62%) VMware

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 30 July 2014, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.62%) IIS
2 3 (2.21%) Tomcat
3 1 (0.74%) SharePoint
3 1 (0.74%) SharePoint 2010
Applications
1 15 (11.03%) MS Office
2 5 (3.68%) MS Excel
3 2 (1.47%) MS PowerPoint
3 2 (1.47%) MS Visio
Business Applications
1 5 (3.68%) Remedy ITSM
Communications & Networking
1 6 (4.41%) LDAP
2 5 (3.68%) SAN
3 4 (2.94%) NAS
3 4 (2.94%) TCP/IP
3 4 (2.94%) VPN
4 3 (2.21%) DNS
4 3 (2.21%) LAN
4 3 (2.21%) WAN
4 3 (2.21%) DHCP
4 3 (2.21%) SNMP
5 2 (1.47%) Network Security
6 1 (0.74%) IPsec
6 1 (0.74%) Firewall
6 1 (0.74%) SSL
6 1 (0.74%) MPLS
6 1 (0.74%) OSPF
6 1 (0.74%) EIGRP
6 1 (0.74%) VRRP
6 1 (0.74%) BGP
6 1 (0.74%) HSRP
Database & Business Intelligence
1 41 (30.15%) SQL Server
2 18 (13.24%) Relational Database
3 16 (11.76%) SQL Server Reporting Services
3 16 (11.76%) SQL Server Integration Services
4 4 (2.94%) SQL Server 2008
5 3 (2.21%) PostgreSQL
5 3 (2.21%) MS Access
5 3 (2.21%) Data Warehouse
5 3 (2.21%) Crystal Reports
5 3 (2.21%) SQL Server 2005
5 3 (2.21%) SQL Server 2012
Development Applications
1 1 (0.74%) Team Foundation Server
General
1 51 (37.50%) Finance
2 3 (2.21%) Banking
3 2 (1.47%) Aerospace
4 1 (0.74%) Front Office
4 1 (0.74%) Back Office
4 1 (0.74%) Marketing
Job Titles
1 39 (28.68%) Consultant
2 35 (25.74%) Technical Consultant
3 32 (23.53%) ITSM Consultant
4 25 (18.38%) Analyst
5 18 (13.24%) Service Management Consultant
5 18 (13.24%) Management Consultant
5 18 (13.24%) Business Consultant
5 18 (13.24%) Support Analyst
6 17 (12.50%) IT Risk Manager
6 17 (12.50%) Risk Manager
7 16 (11.76%) Applications Support
8 15 (11.03%) IT Audit Manager
8 15 (11.03%) Senior Applications Support Analyst
8 15 (11.03%) Audit Manager
8 15 (11.03%) Senior Support Analyst
8 15 (11.03%) Applications Support Analyst
8 15 (11.03%) Senior Analyst
9 14 (10.29%) Solutions Consultant
10 12 (8.82%) Junior Consultant
10 12 (8.82%) Junior
Libraries, Frameworks & Software Standards
1 16 (11.76%) XML
2 5 (3.68%) .NET
2 5 (3.68%) ASP.NET
3 4 (2.94%) Web Services
4 3 (2.21%) Middleware
5 2 (1.47%) HTML
6 1 (0.74%) CSS
6 1 (0.74%) XSL
6 1 (0.74%) ASP.NET MVC
6 1 (0.74%) .NET Framework
6 1 (0.74%) ASP.NET Web Forms
Miscellaneous
1 7 (5.15%) Computer Science
2 6 (4.41%) Management Information System
3 4 (2.94%) Spread Betting
4 2 (1.47%) GIS
5 1 (0.74%) Statistics
5 1 (0.74%) Enterprise Software
Operating Systems
1 28 (20.59%) Windows
2 7 (5.15%) UNIX
3 6 (4.41%) Linux
4 3 (2.21%) Windows Server 2008
5 2 (1.47%) Windows 8
5 2 (1.47%) Windows Server 2012
5 2 (1.47%) Windows XP
6 1 (0.74%) Windows Server 2003
6 1 (0.74%) Windows 7
Processes & Methodologies
1 127 (93.38%) Service Management
2 77 (56.62%) ITIL
3 41 (30.15%) Service Delivery
4 25 (18.38%) Root Cause Analysis
5 23 (16.91%) Business Continuity
6 20 (14.71%) BCP
6 20 (14.71%) Business Continuity Planning
7 18 (13.24%) Service Desk Management
8 14 (10.29%) Stakeholder Management
8 14 (10.29%) Change Management
8 14 (10.29%) Disaster Recovery
9 13 (9.56%) ITIL V3
9 13 (9.56%) Workflow
10 11 (8.09%) Quality Management
11 9 (6.62%) Process Management
11 9 (6.62%) Continuous Improvement
12 8 (5.88%) PRINCE2
12 8 (5.88%) Configuration Management
13 7 (5.15%) Incident Management
14 6 (4.41%) CRM
Programming Languages
1 40 (29.41%) SQL
2 6 (4.41%) C#
3 4 (2.94%) PowerShell
4 1 (0.74%) VB6
4 1 (0.74%) JavaScript
4 1 (0.74%) C
4 1 (0.74%) T-SQL
4 1 (0.74%) VBScript
4 1 (0.74%) VB
Qualifications
1 17 (12.50%) CISA
1 17 (12.50%) CISSP
2 5 (3.68%) ITIL Certification
2 5 (3.68%) ITIL Foundation Certificate
3 4 (2.94%) Degree
4 3 (2.21%) Security Cleared
5 2 (1.47%) Cisco Certification
5 2 (1.47%) Microsoft Certification
6 1 (0.74%) ISEB Practitioner
6 1 (0.74%) ISEB
6 1 (0.74%) CCNP
6 1 (0.74%) CCDA
6 1 (0.74%) MCP
6 1 (0.74%) MCSD
6 1 (0.74%) SC Cleared
6 1 (0.74%) PRINCE2 Practitioner
6 1 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (22.06%) SLA
2 5 (3.68%) QA
3 4 (2.94%) COBIT
System Software
1 28 (20.59%) Active Directory
2 1 (0.74%) VMware Infrastructure
2 1 (0.74%) vSphere
2 1 (0.74%) vCloud
Systems Management
1 3 (2.21%) SCCM
1 3 (2.21%) WMI
1 3 (2.21%) Vagrant
1 3 (2.21%) Puppet
1 3 (2.21%) Opscode Chef
2 2 (1.47%) Tivoli
3 1 (0.74%) BMC PATROL
Vendors
1 27 (19.85%) Microsoft
2 18 (13.24%) Oracle
3 9 (6.62%) VMware
4 7 (5.15%) ServiceNow
5 5 (3.68%) Remedy
6 3 (2.21%) IBM
6 3 (2.21%) BMC
6 3 (2.21%) CA
6 3 (2.21%) FrontRange
7 2 (1.47%) Cisco
8 1 (0.74%) HP
Bristol, Avon
Global Technology Solutions Ltd
Salary: £33000 - £35000 per annum + bonus+ben
Posted: 16 hours ago
Taunton, Somerset
UKHO
Salary: £37,935 per annum + benefits
Posted: 22 hours ago
Somerset
The United Kingdom Hydrographic Office
Posted: Yesterday
Bristol
Templeton and Partners - SAP & UK Account
Salary: £55k - 75k per year + Excellent Benefits
Posted: Yesterday
Filton, Gloucestershire
BAE - AMS
Salary: Negotiable
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + bonus +car allow OTE £100k
Posted: 4 days ago
Gloucestershire
BAE Systems
Posted: 4 days ago
Bristol
Hays IT - Uk Posting account
Salary: £38000.00 - £44000.00 per annum + excellent benefits
Posted: 7 days ago
Gloucester, Gloucestershire
Vodafone Group
Posted: 11 days ago
Taunton, Somerset
UKHO
Salary: £23,680 + benefits
Posted: 11 days ago
Dorset
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 21 days ago