The table below looks at the statistics for ITSM skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 163 172 176
Rank change year-on-year
+9 +4
Permanent jobs citing ITSM 79 63 41
As % of all permanent IT jobs located in the South West 1.34% 1.03% 0.79%
As % of the Processes & Methodologies category 1.61% 1.25% 0.97%
Number of salaries quoted 66 60 37
Average salary £45,000 £41,750 £47,500
Average salary % change year-on-year
+7.78% -12.10%
90% offered a salary of more than £23,750 £27,000 £33,600
10% offered a salary of more than £63,750 £55,000 £67,500
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4893 5036 4207
As % of all permanent IT jobs located in the South West 83.07% 82.56% 80.62%
Number of salaries quoted 4079 4090 3702
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £28,000 £28,000 £27,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South West region.

ITSM Salary Trend in the South West

ITSM
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing ITSM across the South West region over the 3 months to 6 July 2015.

ITSM Salary Histogram in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire 0 37 £45,000 +5.88% 6
Bristol -11 19 £62,500 +52.43% 1
Somerset +9 7 £23,500 -28.78%
Gloucestershire +1 7 £24,000 -50.51% 3
Cornwall -9 6 £34,500 -37.27% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South West

For the 6 months to 6 July 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 126 (86.30%) Service Management
2 117 (80.14%) ITIL
3 53 (36.30%) Windows
4 50 (34.25%) Microsoft
5 40 (27.40%) Degree
6 39 (26.71%) SQL Server
7 36 (24.66%) .NET
8 35 (23.97%) Active Directory
9 34 (23.29%) MS Excel
10 33 (22.60%) Project Management
11 31 (21.23%) IIS
12 30 (20.55%) ASP.NET
12 30 (20.55%) C#
12 30 (20.55%) Time Management
13 29 (19.86%) ITIL V2
13 29 (19.86%) Web Services
14 28 (19.18%) Analytical Skills
15 26 (17.81%) MS Office
15 26 (17.81%) PRINCE2
16 23 (15.75%) Service Delivery
17 22 (15.07%) SQL
18 21 (14.38%) SLA
19 20 (13.70%) Management Information System
20 19 (13.01%) Security Cleared
21 16 (10.96%) .NET Framework
21 16 (10.96%) Agile Software Development
21 16 (10.96%) Finance
22 15 (10.27%) Firewall
22 15 (10.27%) SQL Server Integration Services
22 15 (10.27%) PowerShell

ITSM
Top Related IT Skills in the South West by Category

For the 6 months to 6 July 2015, IT jobs across the South West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 31 (21.23%) IIS
2 4 (2.74%) Lync
3 1 (0.68%) SharePoint
3 1 (0.68%) MS Exchange
Applications
1 34 (23.29%) MS Excel
2 26 (17.81%) MS Office
3 2 (1.37%) SPSS
Business Applications
1 8 (5.48%) Remedy ITSM
2 3 (2.05%) Aareon QL
2 3 (2.05%) Dynamics GP
3 1 (0.68%) assyst
3 1 (0.68%) Dynamics CRM
Cloud Services
1 5 (3.42%) Office 365
2 1 (0.68%) Microsoft Azure
2 1 (0.68%) SaaS
Communications & Networking
1 15 (10.27%) Firewall
2 11 (7.53%) VPN
3 8 (5.48%) TCP/IP
4 7 (4.79%) Internet
5 6 (4.11%) Wi-Fi
5 6 (4.11%) Wireshark
5 6 (4.11%) HTTP
5 6 (4.11%) LDAP
6 3 (2.05%) LAN
6 3 (2.05%) WAN
6 3 (2.05%) SMTP
6 3 (2.05%) FTP
6 3 (2.05%) tcpdump
7 2 (1.37%) VLAN
7 2 (1.37%) Extranet
7 2 (1.37%) MPLS
7 2 (1.37%) Intranet
7 2 (1.37%) VoIP
8 1 (0.68%) DHCP
8 1 (0.68%) DNS
Database & Business Intelligence
1 39 (26.71%) SQL Server
2 15 (10.27%) SQL Server Integration Services
3 9 (6.16%) SQL Server Reporting Services
4 3 (2.05%) SQL Server Analysis Services
4 3 (2.05%) Relational Database
5 2 (1.37%) Oracle Database
6 1 (0.68%) Amazon RDS
Development Applications
1 3 (2.05%) Visual Studio
2 2 (1.37%) Oracle APEX
General
1 16 (10.96%) Finance
2 13 (8.90%) German Language
3 9 (6.16%) Law
4 8 (5.48%) Manufacturing
5 4 (2.74%) Legal
5 4 (2.74%) Back Office
5 4 (2.74%) Electronics
6 2 (1.37%) Aerospace
7 1 (0.68%) Telecoms
7 1 (0.68%) Advertising
7 1 (0.68%) Retail
Job Titles
1 36 (24.66%) Consultant
2 35 (23.97%) Analyst
3 27 (18.49%) Technical Consultant
4 24 (16.44%) ITSM Consultant
5 14 (9.59%) Business Consultant
6 13 (8.90%) Service Analyst
6 13 (8.90%) Architect
6 13 (8.90%) Product Consultant
7 11 (7.53%) Service Manager
8 10 (6.85%) Sales Executive
8 10 (6.85%) Transition Manager
9 8 (5.48%) Service Desk Analyst
9 8 (5.48%) Support Analyst
9 8 (5.48%) Senior Analyst
10 7 (4.79%) Service Architect
11 6 (4.11%) Network Analyst
11 6 (4.11%) Solutions Architect
12 5 (3.42%) Security Analyst
12 5 (3.42%) Service Management Analyst
13 4 (2.74%) Team Leader
Libraries, Frameworks & Software Standards
1 36 (24.66%) .NET
2 30 (20.55%) ASP.NET
3 29 (19.86%) Web Services
4 16 (10.96%) .NET Framework
5 3 (2.05%) CGI
Miscellaneous
1 28 (19.18%) Analytical Skills
2 20 (13.70%) Management Information System
3 8 (5.48%) Life Science
4 7 (4.79%) CMDB
5 6 (4.11%) GIS
6 5 (3.42%) Client/Server
6 5 (3.42%) Visualisation
7 4 (2.74%) FlexPod
7 4 (2.74%) Internet of Things
7 4 (2.74%) BYOD
7 4 (2.74%) Data Centre
7 4 (2.74%) Data Protection Act
8 3 (2.05%) Data Integration
8 3 (2.05%) Data Structures
9 1 (0.68%) iPad
9 1 (0.68%) iPhone
Operating Systems
1 53 (36.30%) Windows
2 10 (6.85%) UNIX
3 8 (5.48%) Linux
4 2 (1.37%) Android
4 2 (1.37%) Windows 7
5 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 126 (86.30%) Service Management
2 117 (80.14%) ITIL
3 33 (22.60%) Project Management
4 30 (20.55%) Time Management
5 29 (19.86%) ITIL V2
6 26 (17.81%) PRINCE2
7 23 (15.75%) Service Delivery
8 16 (10.96%) Agile Software Development
9 14 (9.59%) SDLC
10 13 (8.90%) Business Intelligence
10 13 (8.90%) Waterfall
10 13 (8.90%) Business Development
11 11 (7.53%) CRM
11 11 (7.53%) Transition Management
12 10 (6.85%) Information Security
12 10 (6.85%) Problem Management
12 10 (6.85%) Telemarketing
13 9 (6.16%) Change Management
14 8 (5.48%) ITIL V3
15 7 (4.79%) Mentoring
Programming Languages
1 30 (20.55%) C#
2 22 (15.07%) SQL
3 15 (10.27%) PowerShell
4 9 (6.16%) C
5 6 (4.11%) VBA
6 3 (2.05%) Java
6 3 (2.05%) PHP
7 2 (1.37%) Apex Code
Qualifications
1 40 (27.40%) Degree
2 19 (13.01%) Security Cleared
3 13 (8.90%) SC Cleared
3 13 (8.90%) ITIL Certification
4 9 (6.16%) ISEB
5 5 (3.42%) CISSP
6 4 (2.74%) CISA
6 4 (2.74%) CISM
6 4 (2.74%) ITIL Foundation Certificate
7 3 (2.05%) DV Cleared
7 3 (2.05%) MCP
8 2 (1.37%) GIAC
9 1 (0.68%) GCIA
9 1 (0.68%) GCIH
9 1 (0.68%) Cisco Certification
9 1 (0.68%) Microsoft Certification
9 1 (0.68%) MCSE
9 1 (0.68%) CCNA
9 1 (0.68%) BC Cleared
Quality Assurance & Compliance
1 21 (14.38%) SLA
2 10 (6.85%) COBIT
3 7 (4.79%) ISO/IEC 27001
4 4 (2.74%) PCI DSS
5 3 (2.05%) ISO/IEC 20000
6 2 (1.37%) ISO 9001
System Software
1 35 (23.97%) Active Directory
2 6 (4.11%) VMware Infrastructure
3 5 (3.42%) Snort
4 3 (2.05%) XenApp
4 3 (2.05%) XenDesktop
4 3 (2.05%) Terminal Services
5 2 (1.37%) Hyper-V
6 1 (0.68%) Microsoft App-V
Systems Management
1 4 (2.74%) SCCM
1 4 (2.74%) Tivoli
2 3 (2.05%) MOM
2 3 (2.05%) Systems Management Server (SMS)
3 1 (0.68%) SCOM
3 1 (0.68%) Windows Intune
3 1 (0.68%) SCSM
Vendors
1 50 (34.25%) Microsoft
2 8 (5.48%) Oracle
2 8 (5.48%) BMC
2 8 (5.48%) Remedy
3 6 (4.11%) VMware
3 6 (4.11%) Business Objects
3 6 (4.11%) Cisco
4 4 (2.74%) IBM
4 4 (2.74%) CA
4 4 (2.74%) FrontRange
5 3 (2.05%) Dell
5 3 (2.05%) Citrix
5 3 (2.05%) Computacenter
5 3 (2.05%) Aareon
6 2 (1.37%) HP
6 2 (1.37%) ArcSight
6 2 (1.37%) LogLogic
6 2 (1.37%) Q1 Labs
6 2 (1.37%) Apple
6 2 (1.37%) Salesforce.com
Cornwall
HAYS INFORMATION TECHNOLOGY
Salary: £50000 - £65000 per annum + Benefits
Posted: 13 hours ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £30000 - £45000 per annum + benefits
Posted: 3 days ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £27,000 per annum DOE + Benefits
Posted: 5 days ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £24,000 per annum + Benefits
Posted: 5 days ago
Trowbridge, Wiltshire
Reed Technology
Salary: £38000 per annum + benefits
Posted: 6 days ago
Malmesbury, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum
Posted: 6 days ago
Swindon
Computer Futures
Salary: competitive
Posted: 7 days ago
Cheltenham, Gloucestershire, South West
GCHQ
Salary: Competitive
Posted: 14 days ago
Swindon
Nationwide Building Society
Posted: 17 days ago
Swindon
Computer Futures
Salary: competitive
Posted: 20 days ago