The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 518 618 666
Rank change year-on-year
+100 +48
Permanent jobs requiring an IT Support Analyst 405 315 206
As % of all permanent IT jobs located in England 0.39% 0.28% 0.20%
As % of the Job Titles category 0.41% 0.30% 0.21%
Number of salaries quoted 347 287 185
Average salary £25,000 £26,000 £25,000
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £19,800 £20,000 £19,700
10% offered a salary of more than £34,400 £37,500 £35,000
UK excluding London average salary £24,000 £23,000 £24,500
% change year-on-year
+4.34% -6.12%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98311 106681 98632
As % of all permanent IT jobs located in England 94.70% 94.58% 94.76%
Number of salaries quoted 81285 87325 83033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 21 April 2015.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 182 £30,000 - 14
South East +56 108 £24,750 -1.98% 11
South West -6 32 £21,000 -1.17% 4
Yorkshire +18 24 £22,500 -2.17% 9
North West +4 23 £25,000 +16.27% 6
East of England +25 16 £27,000 +8.00% 3
West Midlands -16 10 £24,000 +6.66%
East Midlands +7 5 £19,500 -20.40% 1
Midlands - 2 £22,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 21 April 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 616 (79.18%) Windows
2 457 (58.74%) Active Directory
3 402 (51.67%) Microsoft
4 345 (44.34%) MS Office
5 289 (37.15%) Windows 7
6 257 (33.03%) MS Excel
7 222 (28.53%) MS Exchange
8 204 (26.22%) Windows Server 2008
9 173 (22.24%) ITIL
10 160 (20.57%) VMware
11 155 (19.92%) Citrix
12 154 (19.79%) Degree
13 145 (18.64%) Finance
14 130 (16.71%) VMware Infrastructure
15 105 (13.50%) Windows Server 2003
16 102 (13.11%) Windows 8
17 99 (12.72%) Firewall
17 99 (12.72%) Blackberry
18 89 (11.44%) Windows XP
18 89 (11.44%) Windows Server 2012
19 88 (11.31%) LAN
20 87 (11.18%) TCP/IP
21 86 (11.05%) VPN
21 86 (11.05%) Cisco
22 76 (9.77%) Computer Science
23 75 (9.64%) SLA
24 72 (9.25%) WAN
25 69 (8.87%) DNS
26 68 (8.74%) Linux
27 67 (8.61%) SQL

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 21 April 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 222 (28.53%) MS Exchange
2 62 (7.97%) Exchange Server 2010
3 49 (6.30%) SharePoint
4 34 (4.37%) Blackberry Enterprise Server
5 27 (3.47%) Exchange Server 2007
6 21 (2.70%) Exchange Server 2013
7 20 (2.57%) WorkSite
8 17 (2.19%) Exchange Server 2003
9 16 (2.06%) IIS
10 13 (1.67%) IBM Notes
11 12 (1.54%) SharePoint 2010
12 11 (1.41%) Lync
13 7 (0.90%) SharePoint 2013
14 5 (0.64%) Apache
15 4 (0.51%) CMS
15 4 (0.51%) Moodle
16 2 (0.26%) Drupal
16 2 (0.26%) WordPress
16 2 (0.26%) nginx
16 2 (0.26%) SharePoint Server
Applications
1 345 (44.34%) MS Office
2 257 (33.03%) MS Excel
3 9 (1.16%) MS PowerPoint
4 3 (0.39%) Spreadsheet
4 3 (0.39%) Photoshop
4 3 (0.39%) MS Visio
4 3 (0.39%) Adobe Illustrator
5 2 (0.26%) Acrobat
5 2 (0.26%) MS Project
Business Applications
1 4 (0.51%) Visualfiles
2 2 (0.26%) SAP Oil and Gas
2 2 (0.26%) GoldMine
2 2 (0.26%) SAP ERP
2 2 (0.26%) Magento
3 1 (0.13%) Fredhopper
3 1 (0.13%) Line 500
3 1 (0.13%) Line 50
Cloud Services
1 28 (3.60%) Office 365
2 4 (0.51%) Cloud Computing
2 4 (0.51%) Google Apps
3 3 (0.39%) SaaS
3 3 (0.39%) PaaS
3 3 (0.39%) IaaS
4 2 (0.26%) Amazon AWS
4 2 (0.26%) Symantec.cloud
5 1 (0.13%) Mimecast
5 1 (0.13%) Dropbox
5 1 (0.13%) Google Drive
5 1 (0.13%) Microsoft Azure
Communications & Networking
1 99 (12.72%) Firewall
2 88 (11.31%) LAN
3 87 (11.18%) TCP/IP
4 86 (11.05%) VPN
5 72 (9.25%) WAN
6 69 (8.87%) DNS
7 65 (8.35%) Internet
8 61 (7.84%) DHCP
9 40 (5.14%) VoIP
10 26 (3.34%) Wireless
11 23 (2.96%) SAN
12 18 (2.31%) SMTP
13 15 (1.93%) VLAN
14 10 (1.29%) Wi-Fi
15 9 (1.16%) Cisco IPT
15 9 (1.16%) iSCSI
16 8 (1.03%) Cisco IOS
17 7 (0.90%) Intranet
18 5 (0.64%) WLAN
18 5 (0.64%) Network Security
Database & Business Intelligence
1 64 (8.23%) SQL Server
2 11 (1.41%) Crystal Reports
3 7 (0.90%) SQL Server Reporting Services
4 6 (0.77%) SQL Server Integration Services
4 6 (0.77%) SQL Server 2008
5 5 (0.64%) Relational Database
5 5 (0.64%) SQL Server 2005
6 4 (0.51%) SQL Server 2012
7 3 (0.39%) MySQL
8 2 (0.26%) SAP BW
9 1 (0.13%) InterBase
9 1 (0.13%) MS Access
9 1 (0.13%) RDBMS
9 1 (0.13%) Oracle Database
9 1 (0.13%) QlikView
Development Applications
1 2 (0.26%) Bugzilla
1 2 (0.26%) Subversion
1 2 (0.26%) Git (software)
1 2 (0.26%) Redmine
2 1 (0.13%) JIRA
2 1 (0.13%) Eclipse
2 1 (0.13%) MSI
General
1 145 (18.64%) Finance
2 46 (5.91%) Telecoms
3 44 (5.66%) Law
4 43 (5.53%) Legal
5 40 (5.14%) Financial Institution
6 28 (3.60%) Retail
7 22 (2.83%) Banking
8 19 (2.44%) German Language
9 18 (2.31%) Games
9 18 (2.31%) Front Office
10 11 (1.41%) Back Office
10 11 (1.41%) Marketing
11 10 (1.29%) Advertising
12 8 (1.03%) Manufacturing
13 7 (0.90%) Italian Language
14 5 (0.64%) Mandarin Language
14 5 (0.64%) French Language
14 5 (0.64%) Automotive
14 5 (0.64%) Electronics
15 4 (0.51%) Dutch Language
Libraries, Frameworks & Software Standards
1 26 (3.34%) Software Packaging
2 5 (0.64%) HTML
2 5 (0.64%) XML
2 5 (0.64%) FIX Protocol
3 3 (0.39%) XSL
4 2 (0.26%) HTML5
4 2 (0.26%) Middleware
5 1 (0.13%) Windows SharePoint Services
5 1 (0.13%) EDI
5 1 (0.13%) .NET
Miscellaneous
1 99 (12.72%) Blackberry
2 76 (9.77%) Computer Science
3 33 (4.24%) Analytical Skills
4 30 (3.86%) Hedge funds
5 27 (3.47%) iPhone
6 21 (2.70%) Management Information System
7 13 (1.67%) CCTV
8 12 (1.54%) Thin Client
8 12 (1.54%) Fat Client
8 12 (1.54%) Video Conferencing
8 12 (1.54%) Mathematics
9 9 (1.16%) EPoS
10 8 (1.03%) Open Source
11 7 (0.90%) iPad
11 7 (0.90%) User Experience
12 6 (0.77%) Enterprise Software
13 5 (0.64%) Handset
14 4 (0.51%) Smartphone
14 4 (0.51%) PDA
15 3 (0.39%) Derivative
Operating Systems
1 616 (79.18%) Windows
2 289 (37.15%) Windows 7
3 204 (26.22%) Windows Server 2008
4 105 (13.50%) Windows Server 2003
5 102 (13.11%) Windows 8
6 89 (11.44%) Windows Server 2012
6 89 (11.44%) Windows XP
7 68 (8.74%) Linux
8 37 (4.76%) Android
9 30 (3.86%) Mac OS X
10 21 (2.70%) Apple iOS
10 21 (2.70%) Windows Vista
11 16 (2.06%) UNIX
12 10 (1.29%) Mac OS X Server
13 4 (0.51%) Windows Mobile
14 3 (0.39%) Mac OS
14 3 (0.39%) Windows Phone
15 2 (0.26%) i5/OS
15 2 (0.26%) Windows 2000 Server
15 2 (0.26%) CentOS
Processes & Methodologies
1 173 (22.24%) ITIL
2 45 (5.78%) Incident Management
3 32 (4.11%) Disaster Recovery
4 30 (3.86%) Service Management
5 24 (3.08%) CRM
6 23 (2.96%) Service Delivery
7 21 (2.70%) Document Management
8 18 (2.31%) Boundary Protection
9 17 (2.19%) Problem Management
9 17 (2.19%) Time Management
10 14 (1.80%) Project Management
11 13 (1.67%) Change Management
12 12 (1.54%) Practice Management
13 11 (1.41%) Continuous Improvement
13 11 (1.41%) Change Control
14 10 (1.29%) Line Management
14 10 (1.29%) Mentoring
14 10 (1.29%) Configuration Management
14 10 (1.29%) ERP
15 9 (1.16%) Coaching
Programming Languages
1 67 (8.61%) SQL
2 34 (4.37%) PowerShell
3 31 (3.98%) Perl
4 13 (1.67%) VB
5 8 (1.03%) Python
6 7 (0.90%) VBScript
7 6 (0.77%) T-SQL
7 6 (0.77%) C
8 5 (0.64%) Bash Shell
8 5 (0.64%) VBA
9 3 (0.39%) C#
9 3 (0.39%) Java
9 3 (0.39%) PHP
10 2 (0.26%) JavaScript
10 2 (0.26%) Shell Script
11 1 (0.13%) PL/SQL
Qualifications
1 154 (19.79%) Degree
2 62 (7.97%) Microsoft Certification
3 36 (4.63%) MCP
4 34 (4.37%) Cisco Certification
5 28 (3.60%) CCNA
6 27 (3.47%) MCSA
7 25 (3.21%) MCSE
8 21 (2.70%) MCITP
9 18 (2.31%) PhD
10 16 (2.06%) MCTS
11 12 (1.54%) ITIL Foundation Certificate
12 10 (1.29%) Security Cleared
12 10 (1.29%) VMware Certified Professional (VCP)
12 10 (1.29%) A+ Certification
13 7 (0.90%) ITIL Certification
13 7 (0.90%) MOS
14 6 (0.77%) SC Cleared
15 4 (0.51%) MCDST
16 3 (0.39%) HND
16 3 (0.39%) PRINCE2 Certification
Quality Assurance & Compliance
1 75 (9.64%) SLA
2 11 (1.41%) ISO/IEC 27001
3 2 (0.26%) QA
3 2 (0.26%) HL7
4 1 (0.13%) Sarbanes-Oxley
System Software
1 457 (58.74%) Active Directory
2 130 (16.71%) VMware Infrastructure
3 42 (5.40%) XenApp
4 38 (4.88%) VMware ESX
5 27 (3.47%) VMware Workstation
5 27 (3.47%) Hyper-V
6 20 (2.57%) vSphere
7 15 (1.93%) IMail Server
8 13 (1.67%) Terminal Services
9 10 (1.29%) XenDesktop
10 9 (1.16%) VMware ESXi
11 6 (0.77%) MetaFrame
12 4 (0.51%) XenServer
13 3 (0.39%) Terminal Server
14 1 (0.13%) Postfix
14 1 (0.13%) UAG
14 1 (0.13%) Firmware
14 1 (0.13%) ISA Server
14 1 (0.13%) Xen
14 1 (0.13%) Microsoft Virtual Server
Systems Management
1 33 (4.24%) SCCM
2 17 (2.19%) Backup Exec
3 11 (1.41%) WSUS
4 6 (0.77%) NetBackup
5 5 (0.64%) Norton AntiVirus
6 4 (0.51%) ARCserve
7 2 (0.26%) SCOM
7 2 (0.26%) Symantec Endpoint Protection
7 2 (0.26%) Casper Suite
8 1 (0.13%) SCVMM
8 1 (0.13%) ZABBIX
8 1 (0.13%) Plesk
8 1 (0.13%) Symantec Enterprise Vault
8 1 (0.13%) Nagios
Vendors
1 402 (51.67%) Microsoft
2 160 (20.57%) VMware
3 155 (19.92%) Citrix
4 86 (11.05%) Cisco
5 41 (5.27%) Apple
6 35 (4.50%) HP
7 21 (2.70%) Avaya
7 21 (2.70%) Symantec
8 19 (2.44%) Dell
9 18 (2.31%) LANDesk
10 17 (2.19%) Google
11 15 (1.93%) Mitel
12 13 (1.67%) Lotus
13 11 (1.41%) Adobe
14 10 (1.29%) OpenText
14 10 (1.29%) Sophos
14 10 (1.29%) Bloomberg
15 9 (1.16%) Reuters
16 8 (1.03%) SAP
17 7 (0.90%) McAfee
Basingstoke, Hampshire
CV Screen Ltd
Salary: £20k - 22k per year + Pension + 25 days
Posted: 8 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 10 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19000 - £23500 per annum + Benefits
Posted: 10 hours ago
City, London
Lorien Resourcing
Salary: £22000 - £25000 per annum + Great company benefits
Posted: 14 hours ago
Chorley, Lancashire
Circle Recruitment
Salary: £16000 - £20000 per annum + Pension, Bonus, Healthcare
Posted: 15 hours ago
High Wycombe, Buckinghamshire
Mint Velvet
Salary: Competitive Salary plus Benefits
Posted: 16 hours ago
Central London / West End
St Giles International
Salary: From £22,000 to £24,000 per annum
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: Yesterday
Liverpool, Merseyside
Ashdown IT
Salary: £30000 - £34000 per annum
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
Altrincham, Cheshire
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: 4 days ago
Fareham, Hampshire
Polar Recruitment
Salary: £20000 - £25000 per annum + pension + benefits + 25 days hols
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: 4 days ago
City, London
Robert Half
Salary: £27500 - £35000 per annum
Posted: 4 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum benefits
Posted: 4 days ago
York, North Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £28000 per annum + Bens
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Benefits
Posted: 4 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 5 days ago
Leeds, West Yorkshire
Leeds Building Society
Salary: Circa £29,000 plus Bonus and Benefits
Posted: 5 days ago