IT Support Analyst Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
IT Support Analyst
Rank 630 660 634
Rank change year-on-year
+30 -26
Permanent jobs requiring an IT Support Analyst 214 208 217
As % of all permanent IT jobs located in England 0.212% 0.183% 0.184%
As % of the Job Titles category 0.224% 0.194% 0.195%
Number of salaries quoted 193 191 195
Average salary £25,000 £25,000 £24,500
Average salary % change year-on-year
- +2.04%
90% offered a salary of more than £19,500 £19,000 £19,000
10% offered a salary of more than £34,750 £36,250 £30,000
UK excluding London average salary £25,000 £23,000 £24,000
% change year-on-year
+8.69% -4.16%
Search 24 IT Support Analyst jobs in England
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support Analyst
UK

IT Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England IT Support Analyst Jobs Demand Trend

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

England IT Support Analyst Salary Trend

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 24 May 2013.

England IT Support Analyst Salary Histogram

IT Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
London +36 70 £26,750 -2.72%
South East -1 42 £27,500 +10.00%
East of England +19 31 £25,000 +6.38%
Yorkshire +1 18 £21,000 -4.54%
North West +1 16 £27,500 +27.90%
South West +7 14 £20,000 -19.19%
West Midlands -14 11 £25,000 -21.87%
East Midlands -2 7 £31,000 +47.61%
Midlands - 4 £34,000 -
North East - 1 £17,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 309 (76.87%) Windows
2 202 (50.25%) Microsoft
3 160 (39.80%) Active Directory
4 152 (37.81%) MS Office
5 121 (30.10%) MS Excel
6 104 (25.87%) MS Exchange
7 95 (23.63%) Windows 7
8 94 (23.38%) Windows XP
9 89 (22.14%) Windows Server 2008
10 83 (20.65%) ITIL
11 73 (18.16%) LAN
12 70 (17.41%) Microsoft Certification
12 70 (17.41%) Windows Server 2003
13 66 (16.42%) SQL Server
14 65 (16.17%) VMware
15 62 (15.42%) Blackberry
15 62 (15.42%) Citrix
16 57 (14.18%) Cisco
16 57 (14.18%) WAN
17 55 (13.68%) SQL
18 48 (11.94%) Finance
19 43 (10.70%) TCP/IP
19 43 (10.70%) VPN
20 40 (9.950%) VMware Infrastructure
21 37 (9.204%) Linux
22 35 (8.706%) Degree
22 35 (8.706%) Exchange Server 2010
23 33 (8.209%) MCSE
24 31 (7.711%) Legal
25 28 (6.965%) DHCP

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (1.741%) HTML
2 6 (1.493%) .NET
2 6 (1.493%) CSS
3 3 (0.746%) Middleware
4 2 (0.498%) Web Services
4 2 (0.498%) XML
4 2 (0.498%) FIX Protocol
5 1 (0.249%) Windows SharePoint Services
5 1 (0.249%) SOAP
5 1 (0.249%) ASP
5 1 (0.249%) LAMP
Application Platforms
1 104 (25.87%) MS Exchange
2 35 (8.706%) Exchange Server 2010
3 20 (4.975%) SharePoint
4 19 (4.726%) IIS
5 18 (4.478%) Exchange Server 2007
5 18 (4.478%) Blackberry Enterprise Server
6 16 (3.980%) Exchange Server 2003
7 6 (1.493%) WorkSite
8 5 (1.244%) Office Communications Server
8 5 (1.244%) SharePoint 2010
9 4 (0.995%) Lotus Notes
10 2 (0.498%) Lotus Domino
10 2 (0.498%) Site Server
11 1 (0.249%) SharePoint Server
11 1 (0.249%) Drupal
11 1 (0.249%) Zimbra
11 1 (0.249%) Apache
11 1 (0.249%) CMS
Applications
1 152 (37.81%) MS Office
2 121 (30.10%) MS Excel
3 3 (0.746%) MS PowerPoint
4 1 (0.249%) MicroStation
4 1 (0.249%) Google Apps
4 1 (0.249%) Office 365
4 1 (0.249%) Acrobat
4 1 (0.249%) QuarkXPress
4 1 (0.249%) MS Project
4 1 (0.249%) Photoshop
4 1 (0.249%) AutoCAD
4 1 (0.249%) 3ds Max
Business Applications
1 10 (2.488%) Temenos T24
2 5 (1.244%) Oracle EBS
3 4 (0.995%) Dynamics CRM
4 3 (0.746%) SAP SD
5 2 (0.498%) Pegasus Opera
5 2 (0.498%) Oracle EBS R12
5 2 (0.498%) Bloomberg TOMS
6 1 (0.249%) FRx
6 1 (0.249%) Bond Adapt
6 1 (0.249%) Misys Midas
6 1 (0.249%) assyst
Communications & Networking
1 73 (18.16%) LAN
2 57 (14.18%) WAN
3 43 (10.70%) TCP/IP
3 43 (10.70%) VPN
4 28 (6.965%) DHCP
4 28 (6.965%) SAN
5 25 (6.219%) DNS
6 24 (5.970%) Firewall
7 23 (5.721%) Internet
8 22 (5.473%) VoIP
9 13 (3.234%) 3G
10 9 (2.239%) VLAN
11 7 (1.741%) NAS
11 7 (1.741%) Wireless
12 6 (1.493%) IP Telephony
12 6 (1.493%) Wi-Fi
13 5 (1.244%) Intranet
14 3 (0.746%) PABX
14 3 (0.746%) ADSL
15 2 (0.498%) Broadband
Database & Business Intelligence
1 66 (16.42%) SQL Server
2 19 (4.726%) SQL Server 2005
3 16 (3.980%) SQL Server 2008
4 6 (1.493%) SQL Server Reporting Services
4 6 (1.493%) SQL Server 2000
5 5 (1.244%) Oracle 8/8i
5 5 (1.244%) SQL Server Integration Services
6 4 (0.995%) Crystal Reports
7 3 (0.746%) MySQL
8 2 (0.498%) MS Access
9 1 (0.249%) SQL Server 2012
9 1 (0.249%) RDBMS
9 1 (0.249%) TOAD
9 1 (0.249%) Sybase IQ
9 1 (0.249%) PostgreSQL
Development Applications
1 2 (0.498%) Subversion
1 2 (0.498%) Git (software)
2 1 (0.249%) JIRA
General
1 48 (11.94%) Finance
2 31 (7.711%) Legal
3 26 (6.468%) Telecoms
4 25 (6.219%) Law
5 14 (3.483%) Back Office
6 13 (3.234%) Banking
7 11 (2.736%) Front Office
8 10 (2.488%) Manufacturing
9 4 (0.995%) Retail
9 4 (0.995%) French Language
10 3 (0.746%) Marketing
10 3 (0.746%) Investment Banking
11 2 (0.498%) Advertising
11 2 (0.498%) Automotive
12 1 (0.249%) German Language
12 1 (0.249%) Games
Miscellaneous
1 62 (15.42%) Blackberry
2 24 (5.970%) iPhone
3 13 (3.234%) Video Conferencing
4 12 (2.985%) iPad
5 8 (1.990%) PDA
6 4 (0.995%) AS400
6 4 (0.995%) Management Information System
6 4 (0.995%) Client/Server
6 4 (0.995%) Enterprise Storage
6 4 (0.995%) Computer Science
7 3 (0.746%) FMCG
7 3 (0.746%) Cloud Computing
7 3 (0.746%) Handset
8 2 (0.498%) Clustering
8 2 (0.498%) EPoS
8 2 (0.498%) NHS
8 2 (0.498%) Thin Client
8 2 (0.498%) Digital Media
8 2 (0.498%) Visualisation
8 2 (0.498%) Fat Client
Operating Systems
1 309 (76.87%) Windows
2 95 (23.63%) Windows 7
3 94 (23.38%) Windows XP
4 89 (22.14%) Windows Server 2008
5 70 (17.41%) Windows Server 2003
6 37 (9.204%) Linux
7 26 (6.468%) UNIX
8 15 (3.731%) Red Hat Enterprise Linux
9 12 (2.985%) Android
10 11 (2.736%) Windows 2000
10 11 (2.736%) Mac OS X
11 10 (2.488%) Windows Vista
12 5 (1.244%) Windows 2000 Server
12 5 (1.244%) Windows Mobile
13 4 (0.995%) Windows 8
14 3 (0.746%) Mac OS
14 3 (0.746%) Solaris
14 3 (0.746%) Windows NT
15 2 (0.498%) SUSE
15 2 (0.498%) AIX
Processes & Methodologies
1 83 (20.65%) ITIL
2 18 (4.478%) Document Management
3 17 (4.229%) Service Management
4 16 (3.980%) Disaster Recovery
5 15 (3.731%) ERP
6 13 (3.234%) Service Delivery
7 11 (2.736%) Problem Management
7 11 (2.736%) Migration
8 10 (2.488%) Incident Management
8 10 (2.488%) Software Deployment
9 9 (2.239%) CRM
10 8 (1.990%) ITIL V3
11 7 (1.741%) Network Management
11 7 (1.741%) Asset Management
12 6 (1.493%) Business Intelligence
12 6 (1.493%) System Testing
13 5 (1.244%) Time Management
13 5 (1.244%) Continuous Improvement
13 5 (1.244%) Configuration Management
13 5 (1.244%) Project Management
Programming Languages
1 55 (13.68%) SQL
2 7 (1.741%) C
3 6 (1.493%) JavaScript
4 5 (1.244%) VBA
4 5 (1.244%) C#
5 4 (0.995%) RPG
5 4 (0.995%) Shell Script
5 4 (0.995%) Bash shell
6 3 (0.746%) Python
7 2 (0.498%) PL/SQL
8 1 (0.249%) PowerShell
8 1 (0.249%) PHP
8 1 (0.249%) Java
8 1 (0.249%) VB
Qualifications
1 70 (17.41%) Microsoft Certification
2 35 (8.706%) Degree
3 33 (8.209%) MCSE
4 28 (6.965%) MCP
5 17 (4.229%) MCITP
6 16 (3.980%) ITIL Certification
7 12 (2.985%) MCSA
7 12 (2.985%) MCDST
8 11 (2.736%) CCNA
8 11 (2.736%) Cisco Certification
9 6 (1.493%) A+ Certification
10 5 (1.244%) VMware Certified Professional (VCP)
11 3 (0.746%) SC Cleared
11 3 (0.746%) Security Cleared
11 3 (0.746%) MCT
12 2 (0.498%) MCTS
12 2 (0.498%) GNVQ
12 2 (0.498%) MCPD
13 1 (0.249%) ACSP
13 1 (0.249%) VCP5
Quality Assurance & Compliance
1 22 (5.473%) SLA
System Software
1 160 (39.80%) Active Directory
2 40 (9.950%) VMware Infrastructure
3 18 (4.478%) Hyper-V
4 11 (2.736%) XenApp
5 8 (1.990%) Terminal Services
6 7 (1.741%) VMware ESX
7 6 (1.493%) XenServer
8 4 (0.995%) vSphere
8 4 (0.995%) Citrix Presentation Server
9 3 (0.746%) Xen
9 3 (0.746%) VMware ESXi
10 2 (0.498%) Terminal Server
10 2 (0.498%) XenDesktop
11 1 (0.249%) Postfix
11 1 (0.249%) ISA Server
11 1 (0.249%) Microsoft App-V
Systems Management
1 12 (2.985%) SCCM
2 6 (1.493%) Backup Exec
3 3 (0.746%) ARCserve
4 2 (0.498%) Norton AntiVirus
5 1 (0.249%) WSUS
5 1 (0.249%) EMC NetWorker
5 1 (0.249%) SCOM
5 1 (0.249%) Sysprep
5 1 (0.249%) FortiGate
5 1 (0.249%) HP SIM
5 1 (0.249%) Legato
5 1 (0.249%) Tivoli
Vendors
1 202 (50.25%) Microsoft
2 65 (16.17%) VMware
3 62 (15.42%) Citrix
4 57 (14.18%) Cisco
5 23 (5.721%) Oracle
6 22 (5.473%) Apple
7 21 (5.224%) HP
8 15 (3.731%) Red Hat
9 11 (2.736%) Altiris
10 9 (2.239%) Avaya
11 8 (1.990%) Symantec
11 8 (1.990%) Bloomberg
12 7 (1.741%) Sophos
12 7 (1.741%) SAP
13 6 (1.493%) Dell
13 6 (1.493%) WatchGuard
13 6 (1.493%) LANDesk
14 5 (1.244%) IBM
14 5 (1.244%) NetApp
14 5 (1.244%) McAfee
IT Support Analyst
Wakefield, Yorkshire
A National Charity is looking to recruit an IT Support Analyst to join their existing team and to provide primary contact for support of all their locations. They...
Hays Specialist Recruitment
Salary: £16000.00 - £22000.00 per annum + Benefits
Posted: 24 May 2013
IT Support Analyst
Wakefield, West Yorkshire
Candidates who can demonstrate previous work experience with Active Directory and Microsoft Exchange 2010 including creation of users, groups, mailboxes, password resets and security permissions would be at...
HAYS INFORMATION TECHNOLOGY
Salary: £16000.00 - £22000.00 per annum + Benefits
Posted: 23 May 2013
IT Support Analyst
High Wycombe, Thames Valley
You will have proven educational or commercial experience (minimum 1 year) in technical support for Windows Operating Systems and Microsoft Office, including exposure to Microsoft Active Directory administration &...
Hays Specialist Recruitment
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 22 May 2013
IT Support Analyst (1st/2nd line)
High Wycombe, Thames Valley
You will have proven educational or commercial experience (minimum 1 year) in technical support for Windows Operating Systems and Microsoft Office, including exposure to Microsoft Active Directory administration &...
Hays Specialist Recruitment
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 16 May 2013
IT Support Analyst (1st line)
High Wycombe, Thames Valley
You will have proven educational or commercial experience (minimum 1 year) in technical support for Windows Operating Systems and Microsoft Office, including exposure to Microsoft Active Directory administration &...
Hays Specialist Recruitment
Salary: £20000.00 per annum + Benefits
Posted: 14 May 2013
IT Support Analyst - Oil and Gas
London
Experience of Windows technical user support, including software and hardware troubleshooting in the PC and related peripheral environment. This includes Windows desktop OS (7Enterprise) and Microsoft Office applications.....
Huxley Associates
Salary: £30000 per annum + Circa 30K + Benefits + Bonus
Posted: 15 May 2013
IT Support Analyst - Windows, AD, ITIL, MS Office
Kingston Upon Thames, Surrey
Your technical skills need to be centred on Microsoft desktop technologies including Windows XP/7, MS Office, Outlook/Exchange and Active Directory. Any experience with Citrix and/or...
Ashdown IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 22 May 2013
VIP / Executive IT Support Analyst
London
The role involves resolving IT problems both remotely and on site, providing a high level of customer service and guidance to users. Co-ordination of software/hardware roll...
Huxley Associates
Salary: £1 per annum + AVP Banking Salary + Benefits
Posted: 21 May 2013
IT Support Analyst (Mac/Windows) - Media/Digital
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technlogies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 17 May 2013
IT Support Analyst (Mac/PC) - Media
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technologies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 21 May 2013
IT Support Analyst (Mac/PC) - Media
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technologies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 20 May 2013
IT Support Analyst
London
You will need to have strong technical knowledge of: Windows XP/7, MS Office 2010, Active Directory, Exchange 2010, Windows Server 2008r2 Any exposure to VMWare, Citrix Xenapp,...
Clearwater People Solutions
Salary: £27000 - 32000 Per Annum + excellent benefits & bonus
Posted: 18 May 2013
IT Support Technical Analyst / Proactive Trainer - London
London
Specific responsibilities include: * Providing an escalation point for Tier 1 service desk on incidents or problems that require further investigation * Coaching and mentoring their colleagues in Tier 1 *...
Head Resourcing
Salary: £30000 - £36000 per annum + Excellent package
Posted: 23 May 2013
IT Support Engineer/Data Analyst - Rotherham
Rotherham, South Yorkshire
This role will include supporting Windows Desktops XP & Windows 7, Windows Server 2003/2008, Exchange 2007/2010 and Active Directory (Group Policy) as well as the deployment and...
Ashdown IT
Salary: £20000 per annum
Posted: 20 May 2013
IT Support Analyst - Permanent
Southend-On-Sea, Essex
Technical experience is required in all areas of support especially with: - Windows XP/7/8. - Microsoft Office... - Active Directory... - Blackberry and BES. - TCP/IP, DNS, DHCP and VPN. -...
Couno Limited
Salary: From £17,000 to £19,000 per annum
Posted: 8 May 2013
IT Support Analyst
Burgess Hill, South East
DESIRED SKILLS AND ATTRIBUTES: - Microsoft Operating Systems support- Microsoft Windows Server 2003, 2008 R2 administration and support- Microsoft Office administration- Microsoft Active Directory and Exchange 2010 administration incorporating...
Salary: £16000.00 - £22000.00 per annum
Posted: 23 May 2013
1st - 2nd Line IT Support Analyst
Nottingham, Nottinghamshire
Ability to understand and troubleshoot web services environments on multiple platforms including Windows and Linux operating systems in a commercial environment. - Basic understanding of UNIX/Linux operating system -...
Experian Ltd
Salary: Excellent + Benefits
Posted: 23 May 2013
1st / 2nd line Linux Support Analyst (IT Support, Support Analyst)
Chiswick, West London, United Kingdom
Responsibilities of the 1st / 2nd line Linux Support Analyst (IT Support, Support Analyst) - To manage 1st/2nd line support for 600+ users - Liaise with and learn from senior...
OpenBet
Salary: Competitive + Benefits
Posted: 24 May 2013
IT Support Analyst
Watford, Hertfordshire
Provide support to our ecommerce department and monitor issues and maintenance reported by third party monitoring services Manage communications between the IT Department and the business Assist the...
SEC Recruitment Limited
Salary: £25000 - £26000 per annum + £10,000 PA after induction
Posted: 21 May 2013
Senior IT Support Analyst for IT boutique in the City
City, London
Essentials skills: Microsoft Certified... Microsoft Windows Server 2008/2012/SBS, Exchange 2007/10, Microsoft Office 2007/2010/2011/2013, Windows XP/7/8, Vmware, Virtualisation, SAN, Microsoft SQL...
Neos-IT
Posted: 30 April 2013
IT Support Analyst / Helpdesk Analyst, to £30K
High Wycombe, Buckinghamshire
i) Microsoft Windows XP \ Windows 7, Microsoft Office 2003/2007/2010, MS Server 2003/2008R2 (AD. DHCP, DNS, DFS, WSUS etc…). j) Basic networking knowledge, LAN, WAN, Routers,...
EasyWebRecruitment.com
Salary: £25-£30k Basic
Posted: 22 May 2013
Graduate / Jnr IT Support Operations Analyst - Banking (Linux - UniX - VMS)
London
Graduate / Jnr IT Operations Analyst - Banking Trading Operations - (Linux - Unix - VMS)20 - 25KUnique City / Finance large environment Supporting Financial Markets / Trading systemsWorking in a fast evolving environment, as...
Verticality
Salary: GBP20000 to GBP25000 per annum
Posted: 17 May 2013
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