The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 489 623 618
Rank change year-on-year
+134 -5
Permanent jobs requiring an IT Support Analyst 438 223 270
As % of all permanent IT jobs located in England 0.40% 0.22% 0.24%
As % of the Job Titles category 0.42% 0.23% 0.25%
Number of salaries quoted 402 205 254
Average salary £25,000 £25,000 £26,500
Average salary % change year-on-year
- -5.66%
90% offered a salary of more than £20,000 £19,000 £20,000
10% offered a salary of more than £35,000 £33,798 £35,000
UK excluding London average salary £24,000 £23,990 £25,000
% change year-on-year
+0.04% -4.04%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103361 95969 105981
As % of all permanent IT jobs located in England 94.38% 94.24% 95.25%
Number of salaries quoted 85252 80299 91558
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support Analyst
UK

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 25 July 2014.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 160 £29,000 +16.00% 16
South East +40 103 £24,625 -4.36% 11
East of England +5 45 £24,000 +2.12% 7
Yorkshire -14 43 £25,000 +25.00% 2
North West +23 38 £21,000 -12.42% 2
South West +5 24 £22,000 -2.22% 3
West Midlands -9 12 £23,500 -11.32% 3
East Midlands -2 11 £25,500 -15.00% 3
North East +4 2 £24,875 +18.45% 1
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 583 (78.36%) Windows
2 425 (57.12%) Active Directory
3 373 (50.13%) Microsoft
4 337 (45.30%) MS Office
5 291 (39.11%) Windows 7
6 260 (34.95%) MS Excel
7 226 (30.38%) Windows Server 2008
8 200 (26.88%) MS Exchange
9 135 (18.15%) Finance
10 133 (17.88%) ITIL
11 129 (17.34%) VMware
12 128 (17.20%) Windows XP
13 124 (16.67%) Windows Server 2003
14 122 (16.40%) TCP/IP
15 100 (13.44%) Citrix
16 95 (12.77%) LAN
16 95 (12.77%) SQL
17 93 (12.50%) DNS
17 93 (12.50%) Cisco
18 87 (11.69%) Degree
19 86 (11.56%) Firewall
20 78 (10.48%) Blackberry
21 77 (10.35%) SQL Server
22 76 (10.22%) VMware Infrastructure
23 72 (9.68%) WAN
24 70 (9.41%) Linux
25 69 (9.27%) Exchange Server 2010
26 66 (8.87%) DHCP
27 57 (7.66%) Windows Server 2012
27 57 (7.66%) Microsoft Certification

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 200 (26.88%) MS Exchange
2 69 (9.27%) Exchange Server 2010
3 39 (5.24%) SharePoint
4 34 (4.57%) IIS
4 34 (4.57%) Exchange Server 2007
5 33 (4.44%) Blackberry Enterprise Server
6 18 (2.42%) IBM Notes
7 17 (2.28%) Exchange Server 2003
8 13 (1.75%) Lync
9 12 (1.61%) Exchange Server 2013
9 12 (1.61%) WorkSite
10 6 (0.81%) SharePoint 2010
10 6 (0.81%) SharePoint Server
11 5 (0.67%) CMS
12 3 (0.40%) Lotus Domino
12 3 (0.40%) Site Server
13 2 (0.27%) Documentum
13 2 (0.27%) Apache
13 2 (0.27%) Tomcat
13 2 (0.27%) Exchange Server 5.5
Applications
1 337 (45.30%) MS Office
2 260 (34.95%) MS Excel
3 15 (2.02%) MS PowerPoint
4 9 (1.21%) MS Visio
5 6 (0.81%) AutoCAD
6 3 (0.40%) S-PLUS
7 2 (0.27%) MS Project
8 1 (0.13%) Photoshop
Business Applications
1 4 (0.54%) Dynamics CRM
1 4 (0.54%) Dynamics AX
2 3 (0.40%) Bond Adapt
2 3 (0.40%) Movex
2 3 (0.40%) Visualfiles
2 3 (0.40%) Dynamics NAV
2 3 (0.40%) Line 500
3 2 (0.27%) Cognos TM1
4 1 (0.13%) SAP Oil and Gas
4 1 (0.13%) SalesLogix
4 1 (0.13%) Summit
4 1 (0.13%) SAP Business One
Cloud Services
1 10 (1.34%) Office 365
2 6 (0.81%) SaaS
3 5 (0.67%) Microsoft Azure
3 5 (0.67%) Amazon AWS
4 2 (0.27%) Cloud Computing
Communications & Networking
1 122 (16.40%) TCP/IP
2 95 (12.77%) LAN
3 93 (12.50%) DNS
4 86 (11.56%) Firewall
5 72 (9.68%) WAN
6 66 (8.87%) DHCP
7 50 (6.72%) VPN
8 44 (5.91%) Internet
9 34 (4.57%) Wireless
10 30 (4.03%) VoIP
11 23 (3.09%) SAN
12 13 (1.75%) Wi-Fi
13 11 (1.48%) Intranet
14 9 (1.21%) Cisco IPT
15 7 (0.94%) Network Security
16 6 (0.81%) IP Telephony
16 6 (0.81%) ADSL
16 6 (0.81%) Broadband
16 6 (0.81%) VLAN
17 5 (0.67%) Structured Cabling
Database & Business Intelligence
1 77 (10.35%) SQL Server
2 16 (2.15%) SQL Server 2008
3 14 (1.88%) SQL Server 2005
4 12 (1.61%) Crystal Reports
5 6 (0.81%) MySQL
6 5 (0.67%) PostgreSQL
7 4 (0.54%) Relational Database
8 2 (0.27%) MarkLogic
8 2 (0.27%) SQL Server Reporting Services
9 1 (0.13%) QlikView
9 1 (0.13%) Informix
9 1 (0.13%) Oracle Reports
9 1 (0.13%) MS Access
9 1 (0.13%) FileMaker
Development Applications
1 4 (0.54%) Visual Studio
1 4 (0.54%) SQL Server Management Studio (SSMS)
2 2 (0.27%) JIRA
3 1 (0.13%) Toad
General
1 135 (18.15%) Finance
2 35 (4.70%) Legal
3 34 (4.57%) Law
4 30 (4.03%) Retail
5 29 (3.90%) Advertising
6 24 (3.23%) Telecoms
7 16 (2.15%) Financial Institution
8 14 (1.88%) Banking
9 10 (1.34%) Back Office
10 9 (1.21%) Manufacturing
11 6 (0.81%) Marketing
11 6 (0.81%) Spanish Language
12 5 (0.67%) Italian Language
12 5 (0.67%) Publishing
12 5 (0.67%) Aerospace
13 3 (0.40%) Pharmaceutical
13 3 (0.40%) Electronics
13 3 (0.40%) Front Office
13 3 (0.40%) French Language
13 3 (0.40%) German Language
Libraries, Frameworks & Software Standards
1 33 (4.44%) Software Packaging
2 11 (1.48%) .NET
3 10 (1.34%) Web Services
4 7 (0.94%) XML
4 7 (0.94%) ASP.NET
4 7 (0.94%) HTML
5 5 (0.67%) CSS
5 5 (0.67%) XSLT
5 5 (0.67%) LAMP
6 3 (0.40%) Middleware
7 2 (0.27%) WSDL
7 2 (0.27%) Hibernate
7 2 (0.27%) ASP.NET Web Forms
8 1 (0.13%) Oracle Fusion
Miscellaneous
1 78 (10.48%) Blackberry
2 37 (4.97%) Computer Science
3 25 (3.36%) iPhone
4 22 (2.96%) Management Information System
5 19 (2.55%) Hedge funds
6 14 (1.88%) Video Conferencing
6 14 (1.88%) EPoS
7 13 (1.75%) Thin Client
7 13 (1.75%) Fat Client
8 12 (1.61%) Client/Server
9 6 (0.81%) Replication
9 6 (0.81%) Mathematics
10 5 (0.67%) iPad
10 5 (0.67%) BBC
11 4 (0.54%) FMCG
12 3 (0.40%) LIMS
12 3 (0.40%) Smartphone
12 3 (0.40%) Chip and PIN
12 3 (0.40%) AS400
13 2 (0.27%) PDA
Operating Systems
1 583 (78.36%) Windows
2 291 (39.11%) Windows 7
3 226 (30.38%) Windows Server 2008
4 128 (17.20%) Windows XP
5 124 (16.67%) Windows Server 2003
6 70 (9.41%) Linux
7 57 (7.66%) Windows Server 2012
8 35 (4.70%) Windows 8
9 32 (4.30%) Mac OS X
10 20 (2.69%) Apple iOS
11 19 (2.55%) Mac OS
12 13 (1.75%) Windows 2000 Server
13 12 (1.61%) UNIX
14 11 (1.48%) Android
15 7 (0.94%) Windows Vista
16 6 (0.81%) Mac OS X Server
17 5 (0.67%) Solaris
18 3 (0.40%) Windows 2000
19 1 (0.13%) AIX
Processes & Methodologies
1 133 (17.88%) ITIL
2 39 (5.24%) Disaster Recovery
3 36 (4.84%) Service Delivery
4 31 (4.17%) CRM
5 23 (3.09%) Service Management
6 22 (2.96%) Asset Management
6 22 (2.96%) Time Management
7 21 (2.82%) Document Management
8 20 (2.69%) Incident Management
9 14 (1.88%) Mobile Device Management
10 12 (1.61%) Change Control
11 11 (1.48%) Investment Management
11 11 (1.48%) Change Management
11 11 (1.48%) ERP
12 10 (1.34%) Information Security
13 9 (1.21%) Problem Management
14 6 (0.81%) Network Management
14 6 (0.81%) Network Design
14 6 (0.81%) Performance Tuning
15 5 (0.67%) Logistics
Programming Languages
1 95 (12.77%) SQL
2 37 (4.97%) PowerShell
3 30 (4.03%) Perl
4 15 (2.02%) JavaScript
5 12 (1.61%) VB
6 11 (1.48%) C#
7 10 (1.34%) C
7 10 (1.34%) Java
8 9 (1.21%) Shell Script
9 8 (1.08%) PHP
10 5 (0.67%) VBScript
11 4 (0.54%) PL/SQL
11 4 (0.54%) T-SQL
12 3 (0.40%) VBA
12 3 (0.40%) Python
13 1 (0.13%) Bash Shell
13 1 (0.13%) VB.NET
13 1 (0.13%) C++
Qualifications
1 87 (11.69%) Degree
2 57 (7.66%) Microsoft Certification
3 36 (4.84%) MCSE
4 29 (3.90%) MCP
5 21 (2.82%) PhD
6 20 (2.69%) CCNA
6 20 (2.69%) Cisco Certification
7 17 (2.28%) MCITP
8 16 (2.15%) ITIL Certification
9 15 (2.02%) MCSA
10 13 (1.75%) Security Cleared
11 8 (1.08%) SC Cleared
12 6 (0.81%) ITIL Foundation Certificate
13 4 (0.54%) HND
13 4 (0.54%) A+ Certification
14 3 (0.40%) MCTS
15 2 (0.27%) MOS
16 1 (0.13%) VMware Certified Professional (VCP)
16 1 (0.13%) MCDST
16 1 (0.13%) CCNP
Quality Assurance & Compliance
1 50 (6.72%) SLA
2 5 (0.67%) ISO/IEC 27001
3 3 (0.40%) QA
4 2 (0.27%) HL7
4 2 (0.27%) DICOM
5 1 (0.13%) JSP 440
5 1 (0.13%) PCI DSS
5 1 (0.13%) BS7799
5 1 (0.13%) ISO 9001
System Software
1 425 (57.12%) Active Directory
2 76 (10.22%) VMware Infrastructure
3 35 (4.70%) VMware ESX
4 28 (3.76%) VMware Workstation
5 27 (3.63%) Hyper-V
6 9 (1.21%) Terminal Services
7 8 (1.08%) Terminal Server
7 8 (1.08%) XenApp
8 7 (0.94%) vSphere
8 7 (0.94%) VMware ESXi
9 6 (0.81%) MetaFrame
10 4 (0.54%) VMware Server
10 4 (0.54%) XenServer
11 3 (0.40%) Citrix Presentation Server
12 2 (0.27%) IMail Server
13 1 (0.13%) XenDesktop
13 1 (0.13%) Microsoft Virtual Server
Systems Management
1 21 (2.82%) WSUS
2 17 (2.28%) Backup Exec
3 11 (1.48%) SCCM
4 8 (1.08%) DameWare
4 8 (1.08%) NetBackup
5 6 (0.81%) Nagios
6 3 (0.40%) ZENworks
6 3 (0.40%) Norton AntiVirus
6 3 (0.40%) Systems Management Server (SMS)
7 2 (0.27%) SCOM
8 1 (0.13%) HP SIM
8 1 (0.13%) OVSD
8 1 (0.13%) Nessus
8 1 (0.13%) Control-M
8 1 (0.13%) OpenView
8 1 (0.13%) Tivoli
Vendors
1 373 (50.13%) Microsoft
2 129 (17.34%) VMware
3 100 (13.44%) Citrix
4 93 (12.50%) Cisco
5 43 (5.78%) Apple
6 40 (5.38%) HP
7 31 (4.17%) Symantec
8 26 (3.49%) Avaya
9 19 (2.55%) Dell
10 18 (2.42%) Lotus
11 14 (1.88%) Oracle
12 13 (1.75%) ServiceNow
13 12 (1.61%) Bloomberg
14 10 (1.34%) Reuters
14 10 (1.34%) Sage
15 9 (1.21%) Sophos
16 8 (1.08%) Adobe
16 8 (1.08%) Interwoven
17 7 (0.94%) Juniper
17 7 (0.94%) NetApp
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Salary: £24000 - £26000 per annum + Benefits
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Salary: £38000 - £40000 per annum
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