The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 508 583 664
Rank change year-on-year
+75 +81
Permanent jobs requiring an IT Support Analyst 380 299 183
As % of all permanent IT jobs located in England 0.38% 0.30% 0.18%
As % of the Job Titles category 0.40% 0.32% 0.19%
Number of salaries quoted 340 269 169
Average salary £26,000 £26,000 £25,000
Average salary % change year-on-year
- +4.00%
90% offered a salary of more than £20,500 £19,500 £19,900
10% offered a salary of more than £35,000 £33,650 £35,000
UK excluding London average salary £23,000 £24,000 £25,000
% change year-on-year
-4.16% -4.00%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94634 94059 95667
As % of all permanent IT jobs located in England 94.85% 94.44% 94.95%
Number of salaries quoted 78629 76398 81688
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 2 March 2015.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +90 199 £28,000 -3.44% 22
South East -9 73 £25,000 +5.26% 14
South West +10 29 £23,000 +19.48% 4
North West -15 18 £23,250 +6.89% 4
West Midlands -22 17 £23,750 -1.04% 2
Yorkshire -4 14 £22,000 +2.32% 3
East of England -20 14 £23,750 -8.65% 1
East Midlands +23 9 £26,250 +7.14% 1
Midlands - 4 £22,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 March 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 582 (78.86%) Windows
2 456 (61.79%) Active Directory
3 371 (50.27%) Microsoft
4 334 (45.26%) MS Office
5 290 (39.30%) Windows 7
6 239 (32.38%) MS Excel
7 208 (28.18%) MS Exchange
8 196 (26.56%) Windows Server 2008
9 176 (23.85%) ITIL
10 155 (21.00%) VMware
11 152 (20.60%) Citrix
12 147 (19.92%) Finance
13 144 (19.51%) Degree
14 119 (16.12%) VMware Infrastructure
15 108 (14.63%) Windows Server 2003
16 92 (12.47%) TCP/IP
17 90 (12.20%) Windows XP
18 86 (11.65%) LAN
19 85 (11.52%) Firewall
20 84 (11.38%) Windows Server 2012
21 81 (10.98%) Windows 8
22 80 (10.84%) VPN
23 76 (10.30%) Cisco
24 75 (10.16%) Blackberry
25 74 (10.03%) Exchange Server 2010
26 72 (9.76%) Computer Science
26 72 (9.76%) DNS
26 72 (9.76%) WAN
27 65 (8.81%) Linux
27 65 (8.81%) SQL

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 208 (28.18%) MS Exchange
2 74 (10.03%) Exchange Server 2010
3 41 (5.56%) SharePoint
4 31 (4.20%) Exchange Server 2007
5 28 (3.79%) Blackberry Enterprise Server
6 18 (2.44%) IIS
6 18 (2.44%) Exchange Server 2003
6 18 (2.44%) Exchange Server 2013
7 13 (1.76%) WorkSite
7 13 (1.76%) IBM Notes
8 10 (1.36%) Lync
9 7 (0.95%) SharePoint 2010
9 7 (0.95%) SharePoint 2013
10 4 (0.54%) Moodle
11 3 (0.41%) Apache
11 3 (0.41%) MS Project Server
12 2 (0.27%) SharePoint Server
12 2 (0.27%) Drupal
12 2 (0.27%) WordPress
12 2 (0.27%) nginx
Applications
1 334 (45.26%) MS Office
2 239 (32.38%) MS Excel
3 8 (1.08%) MS PowerPoint
4 4 (0.54%) Photoshop
4 4 (0.54%) MS Visio
5 3 (0.41%) Adobe Illustrator
5 3 (0.41%) Spreadsheet
6 2 (0.27%) MS Project
Business Applications
1 4 (0.54%) Visualfiles
2 3 (0.41%) SAP ERP
3 2 (0.27%) Magento
3 2 (0.27%) SAP Oil and Gas
3 2 (0.27%) ResourceLink
3 2 (0.27%) GoldMine
4 1 (0.14%) Fredhopper
4 1 (0.14%) Line 500
4 1 (0.14%) Remedy ITSM
Cloud Services
1 24 (3.25%) Office 365
2 3 (0.41%) IaaS
2 3 (0.41%) Cloud Computing
2 3 (0.41%) SaaS
2 3 (0.41%) PaaS
2 3 (0.41%) Google Apps
3 1 (0.14%) Microsoft Azure
3 1 (0.14%) Amazon AWS
Communications & Networking
1 92 (12.47%) TCP/IP
2 86 (11.65%) LAN
3 85 (11.52%) Firewall
4 80 (10.84%) VPN
5 72 (9.76%) DNS
5 72 (9.76%) WAN
6 64 (8.67%) DHCP
7 51 (6.91%) Internet
8 48 (6.50%) VoIP
9 21 (2.85%) Wireless
10 17 (2.30%) SAN
11 15 (2.03%) Cisco IPT
12 14 (1.90%) VLAN
12 14 (1.90%) SMTP
13 10 (1.36%) iSCSI
14 9 (1.22%) Intranet
15 8 (1.08%) Wi-Fi
16 5 (0.68%) IP Telephony
16 5 (0.68%) SSH
17 4 (0.54%) 3G
Database & Business Intelligence
1 57 (7.72%) SQL Server
2 9 (1.22%) Crystal Reports
3 8 (1.08%) SQL Server Reporting Services
4 7 (0.95%) Relational Database
5 6 (0.81%) SQL Server Integration Services
5 6 (0.81%) SQL Server 2008
6 5 (0.68%) SQL Server 2005
6 5 (0.68%) MySQL
7 4 (0.54%) SQL Server 2012
7 4 (0.54%) Oracle Database
8 3 (0.41%) SAP BW
9 2 (0.27%) Cognos Impromptu
10 1 (0.14%) FileMaker
10 1 (0.14%) InterBase
10 1 (0.14%) Oracle Reports
10 1 (0.14%) MS Access
Development Applications
1 1 (0.14%) JIRA
General
1 147 (19.92%) Finance
2 46 (6.23%) Financial Institution
3 44 (5.96%) Telecoms
4 36 (4.88%) Legal
5 31 (4.20%) Law
6 20 (2.71%) Banking
7 18 (2.44%) Retail
8 16 (2.17%) Back Office
9 12 (1.63%) Front Office
9 12 (1.63%) Marketing
10 10 (1.36%) Games
11 9 (1.22%) German Language
11 9 (1.22%) Manufacturing
12 6 (0.81%) Advertising
13 5 (0.68%) Electronics
13 5 (0.68%) Automotive
14 4 (0.54%) Dutch Language
15 3 (0.41%) Aerospace
16 2 (0.27%) Publishing
16 2 (0.27%) Billing
Libraries, Frameworks & Software Standards
1 31 (4.20%) Software Packaging
2 4 (0.54%) HTML
2 4 (0.54%) XML
3 3 (0.41%) CSS
4 2 (0.27%) XSL
4 2 (0.27%) Middleware
4 2 (0.27%) FIX Protocol
5 1 (0.14%) Windows SharePoint Services
5 1 (0.14%) EDI
5 1 (0.14%) Web Services
5 1 (0.14%) .NET
Miscellaneous
1 75 (10.16%) Blackberry
2 72 (9.76%) Computer Science
3 35 (4.74%) Analytical Skills
4 27 (3.66%) Management Information System
5 26 (3.52%) Hedge funds
6 22 (2.98%) iPhone
7 12 (1.63%) CCTV
8 10 (1.36%) Mathematics
8 10 (1.36%) Thin Client
8 10 (1.36%) Fat Client
9 9 (1.22%) Video Conferencing
10 5 (0.68%) Open Source
10 5 (0.68%) iPad
11 4 (0.54%) PDA
12 3 (0.41%) Smartphone
12 3 (0.41%) Handset
12 3 (0.41%) Derivative
12 3 (0.41%) EPoS
12 3 (0.41%) NHS
12 3 (0.41%) EqualLogic
Operating Systems
1 582 (78.86%) Windows
2 290 (39.30%) Windows 7
3 196 (26.56%) Windows Server 2008
4 108 (14.63%) Windows Server 2003
5 90 (12.20%) Windows XP
6 84 (11.38%) Windows Server 2012
7 81 (10.98%) Windows 8
8 65 (8.81%) Linux
9 33 (4.47%) Android
10 24 (3.25%) Mac OS X
11 23 (3.12%) UNIX
12 18 (2.44%) Windows Vista
13 16 (2.17%) Apple iOS
14 9 (1.22%) Mac OS X Server
15 5 (0.68%) Windows Mobile
16 3 (0.41%) Windows Phone
17 2 (0.27%) i5/OS
17 2 (0.27%) Windows 2000 Server
17 2 (0.27%) Mac OS
17 2 (0.27%) OS/400
Processes & Methodologies
1 176 (23.85%) ITIL
2 40 (5.42%) Disaster Recovery
3 36 (4.88%) Incident Management
4 29 (3.93%) Service Management
5 26 (3.52%) Service Delivery
6 22 (2.98%) CRM
6 22 (2.98%) Boundary Protection
7 19 (2.57%) Document Management
8 17 (2.30%) Problem Management
9 14 (1.90%) Continuous Improvement
9 14 (1.90%) ERP
10 13 (1.76%) Time Management
11 12 (1.63%) Change Control
12 11 (1.49%) Project Management
13 10 (1.36%) Change Management
13 10 (1.36%) Data Protection
14 9 (1.22%) Mentoring
14 9 (1.22%) Coaching
15 8 (1.08%) Wealth Management
16 7 (0.95%) Network Management
Programming Languages
1 65 (8.81%) SQL
2 36 (4.88%) Perl
2 36 (4.88%) PowerShell
3 12 (1.63%) VB
4 9 (1.22%) C
5 7 (0.95%) VBScript
6 6 (0.81%) PHP
6 6 (0.81%) T-SQL
7 5 (0.68%) JavaScript
7 5 (0.68%) Python
8 4 (0.54%) VBA
9 3 (0.41%) Shell Script
9 3 (0.41%) Java
10 2 (0.27%) C#
10 2 (0.27%) PL/SQL
10 2 (0.27%) Bash Shell
Qualifications
1 144 (19.51%) Degree
2 52 (7.05%) Microsoft Certification
3 32 (4.34%) MCP
4 30 (4.07%) MCSA
5 25 (3.39%) Cisco Certification
6 23 (3.12%) MCSE
7 19 (2.57%) CCNA
8 18 (2.44%) PhD
8 18 (2.44%) MCITP
9 16 (2.17%) ITIL Certification
10 14 (1.90%) MCTS
11 13 (1.76%) ITIL Foundation Certificate
12 10 (1.36%) VCP4
13 9 (1.22%) A+ Certification
14 6 (0.81%) Security Cleared
15 4 (0.54%) CCNP
16 3 (0.41%) PRINCE2 Certification
16 3 (0.41%) MOS
16 3 (0.41%) VMware Certified Professional (VCP)
16 3 (0.41%) MCDST
Quality Assurance & Compliance
1 61 (8.27%) SLA
2 7 (0.95%) ISO/IEC 27001
3 3 (0.41%) HL7
4 2 (0.27%) QA
4 2 (0.27%) ISO 9001
5 1 (0.14%) ISO 9000
5 1 (0.14%) Sarbanes-Oxley
System Software
1 456 (61.79%) Active Directory
2 119 (16.12%) VMware Infrastructure
3 41 (5.56%) VMware ESX
4 32 (4.34%) XenApp
5 31 (4.20%) Hyper-V
5 31 (4.20%) VMware Workstation
6 13 (1.76%) vSphere
7 12 (1.63%) MetaFrame
8 11 (1.49%) IMail Server
9 10 (1.36%) Terminal Services
10 8 (1.08%) VMware ESXi
11 7 (0.95%) XenDesktop
12 4 (0.54%) XenServer
12 4 (0.54%) Microsoft Virtual Server
13 1 (0.14%) VMware Server
13 1 (0.14%) ISA Server
13 1 (0.14%) UAG
Systems Management
1 27 (3.66%) SCCM
2 22 (2.98%) Backup Exec
3 12 (1.63%) WSUS
3 12 (1.63%) NetBackup
4 8 (1.08%) Norton AntiVirus
5 3 (0.41%) ARCserve
6 2 (0.27%) SCOM
6 2 (0.27%) Symantec Endpoint Protection
6 2 (0.27%) Casper Suite
7 1 (0.14%) SCVMM
7 1 (0.14%) Plesk
7 1 (0.14%) OpenView Configuration Management
Vendors
1 371 (50.27%) Microsoft
2 155 (21.00%) VMware
3 152 (20.60%) Citrix
4 76 (10.30%) Cisco
5 33 (4.47%) Apple
6 32 (4.34%) Symantec
7 28 (3.79%) HP
8 20 (2.71%) Avaya
8 20 (2.71%) LANDesk
9 18 (2.44%) Dell
9 18 (2.44%) Bloomberg
10 16 (2.17%) Reuters
11 13 (1.76%) Lotus
11 13 (1.76%) Google
12 12 (1.63%) Veritas
13 9 (1.22%) SAP
14 8 (1.08%) McAfee
14 8 (1.08%) Mitel
14 8 (1.08%) SonicWALL
15 7 (0.95%) Sophos
Wallington, Surrey
@ITS
Salary: From £24,000 to £27,000 per annum £24,000 - £27,000
Posted: 1 hour ago
City, London
Robert Half
Salary: £27500 - £35000 per annum
Posted: 1 hour ago
London
Information Technology Services
Salary: £28k - 33k per year + benefits
Posted: 1 hour ago
Guildford, Surrey
Robert Half
Salary: £18000 - £24000 per annum + benefits
Posted: 3 hours ago
South West London
Understanding Recruitment
Salary: £28000.00 - £35000.00 per annum + benefits
Posted: 23 hours ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 2 days ago
London
Digitech Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £34500 per annum + pension parking
Posted: 2 days ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 2 days ago
Leatherhead, Surrey
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £30,000 to £38,000 per annum plus bonus, benefits and training
Posted: 3 days ago
Reading, Berkshire
Edge Specialist Recruitment
Salary: £23000 - £25000 per annum + Bens - Bonus
Posted: 3 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £18k - 21k per year + Pension + 20 days
Posted: 3 days ago
Aylesbury, Buckinghamshire
CV Screen Ltd
Salary: Up to £28k plus benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £20000 - £22500 per annum + Great Benefits
Posted: 4 days ago
Stratford-Upon-Avon, Warwickshire
Senitor Associates
Salary: £16000 - £20000 per annum
Posted: 5 days ago