The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 513 588 674
Rank change year-on-year
+75 +86
Permanent jobs requiring an IT Support Analyst 402 294 197
As % of all permanent IT jobs located in England 0.39% 0.28% 0.19%
As % of the Job Titles category 0.41% 0.29% 0.20%
Number of salaries quoted 350 269 177
Average salary £25,000 £26,375 £25,000
Average salary % change year-on-year
-5.21% +5.50%
90% offered a salary of more than £19,950 £20,000 £20,000
10% offered a salary of more than £35,000 £35,600 £35,000
UK excluding London average salary £23,500 £23,500 £25,000
% change year-on-year
- -6.00%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96920 100901 97711
As % of all permanent IT jobs located in England 94.81% 94.56% 94.83%
Number of salaries quoted 80213 82431 82626
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 31 March 2015.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +50 188 £29,000 -3.33% 18
South East +49 96 £24,000 -6.79% 13
South West +7 35 £20,500 - 4
North West +13 24 £25,000 +19.04% 6
Yorkshire +4 20 £22,500 +2.27% 4
East of England -1 14 £25,500 +2.00% 3
West Midlands -14 13 £23,750 +7.95%
East Midlands +3 5 £25,000 +2.04% 1
Midlands - 4 £22,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 March 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 611 (79.66%) Windows
2 470 (61.28%) Active Directory
3 388 (50.59%) Microsoft
4 347 (45.24%) MS Office
5 295 (38.46%) Windows 7
6 247 (32.20%) MS Excel
7 223 (29.07%) MS Exchange
8 203 (26.47%) Windows Server 2008
9 174 (22.69%) ITIL
10 157 (20.47%) VMware
11 148 (19.30%) Citrix
12 146 (19.04%) Degree
13 145 (18.90%) Finance
14 125 (16.30%) VMware Infrastructure
15 108 (14.08%) Windows Server 2003
16 96 (12.52%) Firewall
17 94 (12.26%) Windows Server 2012
18 93 (12.13%) TCP/IP
19 92 (11.99%) Windows 8
20 90 (11.73%) Windows XP
21 87 (11.34%) Blackberry
22 84 (10.95%) VPN
23 81 (10.56%) Cisco
24 79 (10.30%) LAN
25 75 (9.78%) Computer Science
26 74 (9.65%) DNS
27 71 (9.26%) Exchange Server 2010
28 70 (9.13%) SQL
29 69 (9.00%) Linux
29 69 (9.00%) SLA

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 March 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 223 (29.07%) MS Exchange
2 71 (9.26%) Exchange Server 2010
3 51 (6.65%) SharePoint
4 35 (4.56%) Blackberry Enterprise Server
5 32 (4.17%) Exchange Server 2007
6 21 (2.74%) Exchange Server 2003
6 21 (2.74%) Exchange Server 2013
7 20 (2.61%) WorkSite
8 17 (2.22%) IIS
9 13 (1.69%) IBM Notes
10 11 (1.43%) SharePoint 2010
11 9 (1.17%) Lync
12 7 (0.91%) SharePoint 2013
13 5 (0.65%) Apache
14 4 (0.52%) CMS
14 4 (0.52%) Moodle
15 2 (0.26%) SharePoint Server
15 2 (0.26%) MS Project Server
15 2 (0.26%) Drupal
15 2 (0.26%) WordPress
Applications
1 347 (45.24%) MS Office
2 247 (32.20%) MS Excel
3 11 (1.43%) MS PowerPoint
4 4 (0.52%) MS Visio
5 3 (0.39%) Spreadsheet
5 3 (0.39%) Photoshop
5 3 (0.39%) Adobe Illustrator
6 2 (0.26%) MS Project
6 2 (0.26%) Acrobat
Business Applications
1 4 (0.52%) Visualfiles
2 3 (0.39%) SAP ERP
3 2 (0.26%) Magento
3 2 (0.26%) SAP Oil and Gas
3 2 (0.26%) GoldMine
4 1 (0.13%) Line 50
4 1 (0.13%) Fredhopper
4 1 (0.13%) Line 500
4 1 (0.13%) Remedy ITSM
Cloud Services
1 26 (3.39%) Office 365
2 4 (0.52%) Google Apps
3 3 (0.39%) IaaS
3 3 (0.39%) Cloud Computing
3 3 (0.39%) SaaS
3 3 (0.39%) PaaS
4 1 (0.13%) Microsoft Azure
Communications & Networking
1 96 (12.52%) Firewall
2 93 (12.13%) TCP/IP
3 84 (10.95%) VPN
4 79 (10.30%) LAN
5 74 (9.65%) DNS
6 66 (8.60%) DHCP
6 66 (8.60%) WAN
7 60 (7.82%) Internet
8 43 (5.61%) VoIP
9 24 (3.13%) Wireless
10 23 (3.00%) SAN
11 17 (2.22%) VLAN
12 15 (1.96%) SMTP
13 12 (1.56%) Cisco IPT
14 10 (1.30%) iSCSI
15 9 (1.17%) Wi-Fi
16 6 (0.78%) Intranet
17 5 (0.65%) IP Telephony
17 5 (0.65%) Cisco IOS
18 4 (0.52%) Network Security
Database & Business Intelligence
1 62 (8.08%) SQL Server
2 12 (1.56%) Crystal Reports
3 8 (1.04%) SQL Server Reporting Services
4 6 (0.78%) SQL Server Integration Services
5 5 (0.65%) SQL Server 2008
5 5 (0.65%) Relational Database
6 4 (0.52%) MySQL
6 4 (0.52%) SQL Server 2012
6 4 (0.52%) SQL Server 2005
7 3 (0.39%) SAP BW
8 2 (0.26%) Oracle Database
9 1 (0.13%) QlikView
9 1 (0.13%) FileMaker
9 1 (0.13%) InterBase
9 1 (0.13%) Oracle Reports
9 1 (0.13%) MS Access
Development Applications
1 2 (0.26%) Bugzilla
1 2 (0.26%) Subversion
1 2 (0.26%) Git (software)
1 2 (0.26%) Redmine
2 1 (0.13%) JIRA
2 1 (0.13%) Eclipse
2 1 (0.13%) MSI
General
1 145 (18.90%) Finance
2 49 (6.39%) Telecoms
3 45 (5.87%) Legal
4 44 (5.74%) Financial Institution
5 42 (5.48%) Law
6 24 (3.13%) Retail
7 23 (3.00%) Banking
8 15 (1.96%) German Language
9 14 (1.83%) Games
10 13 (1.69%) Front Office
11 12 (1.56%) Marketing
12 11 (1.43%) Back Office
13 10 (1.30%) Advertising
14 7 (0.91%) Manufacturing
15 5 (0.65%) Automotive
15 5 (0.65%) Electronics
15 5 (0.65%) Mandarin Language
15 5 (0.65%) French Language
16 4 (0.52%) Dutch Language
16 4 (0.52%) Italian Language
Libraries, Frameworks & Software Standards
1 30 (3.91%) Software Packaging
2 6 (0.78%) HTML
3 5 (0.65%) XML
3 5 (0.65%) FIX Protocol
4 3 (0.39%) XSL
5 2 (0.26%) HTML5
5 2 (0.26%) Middleware
6 1 (0.13%) Windows SharePoint Services
6 1 (0.13%) EDI
6 1 (0.13%) .NET
6 1 (0.13%) CSS
Miscellaneous
1 87 (11.34%) Blackberry
2 75 (9.78%) Computer Science
3 31 (4.04%) Analytical Skills
4 27 (3.52%) Hedge funds
5 23 (3.00%) Management Information System
6 22 (2.87%) iPhone
7 13 (1.69%) CCTV
8 12 (1.56%) Thin Client
8 12 (1.56%) Fat Client
8 12 (1.56%) Video Conferencing
9 11 (1.43%) Mathematics
10 8 (1.04%) EPoS
11 7 (0.91%) Open Source
11 7 (0.91%) User Experience
12 6 (0.78%) iPad
13 4 (0.52%) Enterprise Software
13 4 (0.52%) Smartphone
13 4 (0.52%) PDA
13 4 (0.52%) Handset
14 3 (0.39%) Derivative
Operating Systems
1 611 (79.66%) Windows
2 295 (38.46%) Windows 7
3 203 (26.47%) Windows Server 2008
4 108 (14.08%) Windows Server 2003
5 94 (12.26%) Windows Server 2012
6 92 (11.99%) Windows 8
7 90 (11.73%) Windows XP
8 69 (9.00%) Linux
9 38 (4.95%) Android
10 29 (3.78%) Mac OS X
11 24 (3.13%) Apple iOS
12 21 (2.74%) Windows Vista
13 20 (2.61%) UNIX
14 10 (1.30%) Mac OS X Server
15 5 (0.65%) Windows Mobile
16 3 (0.39%) Mac OS
16 3 (0.39%) Windows Phone
17 2 (0.26%) i5/OS
17 2 (0.26%) Windows 2000 Server
17 2 (0.26%) CentOS
Processes & Methodologies
1 174 (22.69%) ITIL
2 41 (5.35%) Incident Management
3 37 (4.82%) Disaster Recovery
4 34 (4.43%) Service Management
5 25 (3.26%) Service Delivery
6 23 (3.00%) Document Management
7 22 (2.87%) Boundary Protection
8 21 (2.74%) CRM
9 18 (2.35%) Problem Management
10 13 (1.69%) Time Management
10 13 (1.69%) Practice Management
11 12 (1.56%) Project Management
11 12 (1.56%) ERP
12 11 (1.43%) Change Management
12 11 (1.43%) Continuous Improvement
12 11 (1.43%) Change Control
13 9 (1.17%) Mentoring
13 9 (1.17%) Coaching
14 8 (1.04%) Wealth Management
15 7 (0.91%) Network Management
Programming Languages
1 70 (9.13%) SQL
2 38 (4.95%) PowerShell
3 35 (4.56%) Perl
4 15 (1.96%) VB
5 9 (1.17%) C
6 8 (1.04%) VBScript
6 8 (1.04%) Python
7 6 (0.78%) VBA
7 6 (0.78%) T-SQL
8 5 (0.65%) Bash Shell
9 4 (0.52%) PHP
10 3 (0.39%) C#
10 3 (0.39%) JavaScript
10 3 (0.39%) Shell Script
11 2 (0.26%) Java
11 2 (0.26%) PL/SQL
Qualifications
1 146 (19.04%) Degree
2 54 (7.04%) Microsoft Certification
3 30 (3.91%) Cisco Certification
4 28 (3.65%) MCP
5 26 (3.39%) MCSA
6 24 (3.13%) CCNA
7 21 (2.74%) MCSE
8 20 (2.61%) MCITP
9 19 (2.48%) PhD
10 14 (1.83%) MCTS
11 12 (1.56%) ITIL Foundation Certificate
12 10 (1.30%) A+ Certification
13 9 (1.17%) ITIL Certification
14 8 (1.04%) Security Cleared
15 7 (0.91%) VMware Certified Professional (VCP)
16 5 (0.65%) MOS
17 4 (0.52%) MCDST
17 4 (0.52%) HND
17 4 (0.52%) SC Cleared
18 3 (0.39%) BC Cleared
Quality Assurance & Compliance
1 69 (9.00%) SLA
2 11 (1.43%) ISO/IEC 27001
3 2 (0.26%) QA
3 2 (0.26%) HL7
4 1 (0.13%) Sarbanes-Oxley
4 1 (0.13%) ISO 9000
System Software
1 470 (61.28%) Active Directory
2 125 (16.30%) VMware Infrastructure
3 40 (5.22%) VMware ESX
4 38 (4.95%) XenApp
5 30 (3.91%) VMware Workstation
6 26 (3.39%) Hyper-V
7 17 (2.22%) vSphere
8 12 (1.56%) IMail Server
9 10 (1.30%) Terminal Services
9 10 (1.30%) XenDesktop
10 9 (1.17%) MetaFrame
11 8 (1.04%) VMware ESXi
12 4 (0.52%) XenServer
13 2 (0.26%) Terminal Server
13 2 (0.26%) Microsoft Virtual Server
14 1 (0.13%) VMware Server
14 1 (0.13%) Xen
14 1 (0.13%) Firmware
14 1 (0.13%) ISA Server
14 1 (0.13%) Postfix
Systems Management
1 34 (4.43%) SCCM
2 21 (2.74%) Backup Exec
3 11 (1.43%) WSUS
4 9 (1.17%) Norton AntiVirus
4 9 (1.17%) NetBackup
5 4 (0.52%) ARCserve
6 2 (0.26%) Symantec Endpoint Protection
6 2 (0.26%) Casper Suite
6 2 (0.26%) SCOM
7 1 (0.13%) SCVMM
7 1 (0.13%) Plesk
7 1 (0.13%) Symantec Enterprise Vault
Vendors
1 388 (50.59%) Microsoft
2 157 (20.47%) VMware
3 148 (19.30%) Citrix
4 81 (10.56%) Cisco
5 38 (4.95%) Apple
6 33 (4.30%) HP
7 28 (3.65%) Symantec
8 20 (2.61%) Dell
8 20 (2.61%) Avaya
9 17 (2.22%) LANDesk
10 16 (2.09%) Google
11 13 (1.69%) Bloomberg
11 13 (1.69%) Lotus
12 12 (1.56%) Reuters
13 10 (1.30%) Sophos
13 10 (1.30%) Mitel
13 10 (1.30%) OpenText
14 9 (1.17%) McAfee
14 9 (1.17%) Veritas
14 9 (1.17%) SAP
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19000 - £23500 per annum + Benefits
Posted: 12 hours ago
Abingdon, Oxfordshire
Searchability
Salary: £18000 - £20000 per annum + Benefits
Posted: 12 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 14 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 17 hours ago
York, North Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £28000 per annum + + Bens
Posted: 21 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: Yesterday
South East London
TechnoRecruit
Salary: From £24,000 to £26,700 per annum DOE
Posted: Yesterday
City, London
Robert Half
Salary: £25000 - £27500 per annum + 25 Days Holiday, 6% Pension
Posted: Yesterday
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £18,000 to £25,000 per annum + 10% bonus + benefits
Posted: 2 days ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £18,000 to £20,000 per annum + benefits
Posted: 2 days ago
South West London
Understanding Recruitment
Salary: £28000.00 - £35000.00 per annum + benefits
Posted: 2 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum benefits
Posted: 4 days ago
Central London / West End
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 4 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum plus benefits
Posted: 4 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £18k - 21k per year + Pension + 25 days
Posted: 4 days ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 4 days ago
Liverpool, Merseyside
Ashdown IT
Salary: £22000 - £28000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: 4 days ago
City, London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: 4 days ago
Maidstone, Kent
Ashdown IT
Salary: £22000 per annum + pension & healthcare
Posted: 5 days ago