The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 608 514 592
Rank change year-on-year
-94 +78
Permanent jobs requiring an IT Support Analyst 282 427 272
As % of all permanent IT jobs located in England 0.28% 0.40% 0.27%
As % of the Job Titles category 0.29% 0.42% 0.29%
Number of salaries quoted 254 388 236
Average salary £25,000 £25,000 £24,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £19,250 £20,000 £18,500
10% offered a salary of more than £35,000 £34,000 £34,000
UK excluding London average salary £23,500 £24,000 £22,500
% change year-on-year
-2.08% +6.66%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 28 August 2015.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -33 104 £27,500 -1.78% 16
South East -17 74 £25,000 +4.16% 9
North West -8 22 £23,000 +4.54% 8
East Midlands +2 20 £21,500 -15.68% 5
East of England -25 17 £23,500 -4.08% 2
South West -34 16 £21,500 +1.17% 7
West Midlands -2 15 £24,250 -1.78% 1
Yorkshire -16 13 £20,500 -18.00% 3
Midlands - 1 £42,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 486 (73.64%) Windows
2 367 (55.61%) Active Directory
3 346 (52.42%) Microsoft
4 268 (40.61%) MS Office
5 214 (32.42%) Windows 7
6 200 (30.30%) MS Excel
7 193 (29.24%) MS Exchange
8 154 (23.33%) Windows Server 2008
9 147 (22.27%) VMware
10 114 (17.27%) ITIL
11 109 (16.52%) VMware Infrastructure
12 99 (15.00%) Citrix
13 91 (13.79%) Degree
14 87 (13.18%) TCP/IP
15 86 (13.03%) Finance
16 84 (12.73%) SQL
17 82 (12.42%) Windows 8
18 81 (12.27%) Windows XP
19 75 (11.36%) Windows Server 2012
20 73 (11.06%) Blackberry
21 72 (10.91%) SLA
22 66 (10.00%) DNS
23 64 (9.70%) LAN
23 64 (9.70%) Firewall
24 62 (9.39%) SQL Server
25 57 (8.64%) Cisco
25 57 (8.64%) Windows Server 2003
26 55 (8.33%) Microsoft Certification
27 53 (8.03%) SharePoint
28 52 (7.88%) VPN

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 193 (29.24%) MS Exchange
2 53 (8.03%) SharePoint
3 51 (7.73%) Exchange Server 2010
4 28 (4.24%) Exchange Server 2013
5 19 (2.88%) Blackberry Enterprise Server
6 17 (2.58%) IIS
7 16 (2.42%) Exchange Server 2007
8 13 (1.97%) WorkSite
8 13 (1.97%) Lync
9 10 (1.52%) SharePoint 2013
9 10 (1.52%) IBM Notes
10 6 (0.91%) SharePoint 2010
10 6 (0.91%) Exchange Server 2003
11 3 (0.45%) CMS
12 2 (0.30%) SAS
12 2 (0.30%) Apache
13 1 (0.15%) WebLogic
13 1 (0.15%) BizTalk Server
13 1 (0.15%) SharePoint Server
13 1 (0.15%) WebSphere
Applications
1 268 (40.61%) MS Office
2 200 (30.30%) MS Excel
3 15 (2.27%) MS PowerPoint
4 5 (0.76%) MS Visio
5 3 (0.45%) Acrobat
5 3 (0.45%) MS Project
Business Applications
1 5 (0.76%) Dynamics AX
2 2 (0.30%) ResourceLink
2 2 (0.30%) Line 50
2 2 (0.30%) SAP CRM
2 2 (0.30%) Dynamics CRM
2 2 (0.30%) Finacle
3 1 (0.15%) PeopleSoft HRMS
3 1 (0.15%) assyst
3 1 (0.15%) Infor CRM
3 1 (0.15%) JDE EnterpriseOne
3 1 (0.15%) Dynamics GP
Cloud Services
1 39 (5.91%) Office 365
2 4 (0.61%) Symantec.cloud
3 2 (0.30%) Mimecast
3 2 (0.30%) Amazon AWS
3 2 (0.30%) Google Apps
4 1 (0.15%) PaaS
4 1 (0.15%) Cloud Computing
4 1 (0.15%) Microsoft Azure
4 1 (0.15%) IaaS
Communications & Networking
1 87 (13.18%) TCP/IP
2 66 (10.00%) DNS
3 64 (9.70%) LAN
3 64 (9.70%) Firewall
4 52 (7.88%) WAN
4 52 (7.88%) VPN
4 52 (7.88%) DHCP
5 47 (7.12%) Internet
6 22 (3.33%) SAN
7 19 (2.88%) Wireless
8 18 (2.73%) Wi-Fi
9 17 (2.58%) VLAN
9 17 (2.58%) VoIP
10 15 (2.27%) SMTP
11 11 (1.67%) Cisco IOS
12 8 (1.21%) 3G
12 8 (1.21%) WLAN
13 5 (0.76%) Broadband
13 5 (0.76%) iSCSI
14 3 (0.45%) Network Security
Database & Business Intelligence
1 62 (9.39%) SQL Server
2 13 (1.97%) Crystal Reports
3 8 (1.21%) Relational Database
4 4 (0.61%) QlikView
5 3 (0.45%) Oracle Database
5 3 (0.45%) RDBMS
5 3 (0.45%) SQL Server Reporting Services
5 3 (0.45%) MySQL
5 3 (0.45%) SQL Server Integration Services
6 2 (0.30%) BusinessObjects
6 2 (0.30%) MS Access
6 2 (0.30%) Big Data
6 2 (0.30%) Oracle Database 11g
7 1 (0.15%) SQL Server 2008
7 1 (0.15%) SQL Server 2005
Development Applications
1 4 (0.61%) Visual Studio
2 2 (0.30%) Bugzilla
2 2 (0.30%) Subversion
2 2 (0.30%) Git (software)
2 2 (0.30%) Redmine
3 1 (0.15%) Eclipse
3 1 (0.15%) MSI
General
1 86 (13.03%) Finance
2 45 (6.82%) Legal
3 39 (5.91%) Retail
4 38 (5.76%) Law
5 30 (4.55%) Telecoms
6 17 (2.58%) Front Office
7 16 (2.42%) Financial Institution
7 16 (2.42%) Games
8 14 (2.12%) Banking
9 10 (1.52%) German Language
10 9 (1.36%) Advertising
11 7 (1.06%) Back Office
12 6 (0.91%) French Language
12 6 (0.91%) Italian Language
13 5 (0.76%) Pharmaceutical
14 4 (0.61%) Manufacturing
14 4 (0.61%) Marketing
15 3 (0.45%) Mandarin Language
15 3 (0.45%) Billing
16 1 (0.15%) Local Government
Libraries, Frameworks & Software Standards
1 16 (2.42%) Software Packaging
2 9 (1.36%) HTML
3 7 (1.06%) .NET
4 4 (0.61%) CSS
5 3 (0.45%) Web Services
5 3 (0.45%) FIX Protocol
6 2 (0.30%) HTML5
7 1 (0.15%) XML
7 1 (0.15%) XSL
7 1 (0.15%) X-Windows
7 1 (0.15%) LAMP
7 1 (0.15%) XMPP
7 1 (0.15%) Application Packaging
Miscellaneous
1 73 (11.06%) Blackberry
2 45 (6.82%) Computer Science
3 42 (6.36%) Analytical Skills
4 25 (3.79%) Hedge funds
5 24 (3.64%) iPhone
6 22 (3.33%) Management Information System
7 15 (2.27%) iPad
8 14 (2.12%) EPoS
9 13 (1.97%) Video Conferencing
9 13 (1.97%) Data Centre
10 10 (1.52%) Mathematics
10 10 (1.52%) Fat Client
10 10 (1.52%) User Experience
10 10 (1.52%) Thin Client
11 8 (1.21%) Enterprise Software
12 6 (0.91%) Smartphone
13 5 (0.76%) Life Science
14 4 (0.61%) Handset
14 4 (0.61%) Digital Media
15 3 (0.45%) Mobile Payment
Operating Systems
1 486 (73.64%) Windows
2 214 (32.42%) Windows 7
3 154 (23.33%) Windows Server 2008
4 82 (12.42%) Windows 8
5 81 (12.27%) Windows XP
6 75 (11.36%) Windows Server 2012
7 57 (8.64%) Windows Server 2003
8 47 (7.12%) Linux
9 24 (3.64%) Mac OS X
10 19 (2.88%) Windows 2000 Server
11 12 (1.82%) Android
12 11 (1.67%) Windows Vista
12 11 (1.67%) Apple iOS
13 7 (1.06%) Mac OS
14 6 (0.91%) UNIX
15 2 (0.30%) Mac OS X Server
15 2 (0.30%) CentOS
16 1 (0.15%) Red Hat Enterprise Linux
16 1 (0.15%) AIX
16 1 (0.15%) Solaris
Processes & Methodologies
1 114 (17.27%) ITIL
2 37 (5.61%) Service Management
3 28 (4.24%) Incident Management
4 27 (4.09%) Disaster Recovery
5 19 (2.88%) Project Management
6 18 (2.73%) CRM
7 15 (2.27%) ERP
7 15 (2.27%) Change Management
7 15 (2.27%) Problem Management
8 14 (2.12%) Time Management
8 14 (2.12%) Boundary Protection
8 14 (2.12%) Patch Management
9 13 (1.97%) Configuration Management
10 12 (1.82%) Service Delivery
10 12 (1.82%) Asset Management
10 12 (1.82%) Document Management
11 11 (1.67%) Migration
11 11 (1.67%) Network Management
12 9 (1.36%) Information Security
12 9 (1.36%) Logistics
Programming Languages
1 84 (12.73%) SQL
2 33 (5.00%) PowerShell
3 18 (2.73%) Perl
4 14 (2.12%) VB
5 11 (1.67%) C
6 10 (1.52%) C#
7 6 (0.91%) VBA
8 5 (0.76%) Java
9 4 (0.61%) JavaScript
9 4 (0.61%) PHP
9 4 (0.61%) T-SQL
9 4 (0.61%) VBScript
9 4 (0.61%) Python
10 3 (0.45%) Bash Shell
11 2 (0.30%) C++
12 1 (0.15%) Shell Script
Qualifications
1 91 (13.79%) Degree
2 55 (8.33%) Microsoft Certification
3 29 (4.39%) MCP
4 22 (3.33%) MCSE
5 20 (3.03%) Cisco Certification
6 19 (2.88%) CCNA
7 14 (2.12%) PhD
8 13 (1.97%) MCSA
8 13 (1.97%) MCITP
9 12 (1.82%) MCTS
9 12 (1.82%) VMware Certified Professional (VCP)
10 9 (1.36%) ITIL Certification
11 7 (1.06%) Security Cleared
11 7 (1.06%) ITIL Foundation Certificate
12 6 (0.91%) MOS
13 5 (0.76%) MCDST
13 5 (0.76%) A+ Certification
14 4 (0.61%) SC Cleared
15 3 (0.45%) HND
16 2 (0.30%) CCENT
Quality Assurance & Compliance
1 72 (10.91%) SLA
2 10 (1.52%) ISO/IEC 27001
3 3 (0.45%) PCI DSS
4 2 (0.30%) QA
5 1 (0.15%) Sarbanes-Oxley
System Software
1 367 (55.61%) Active Directory
2 109 (16.52%) VMware Infrastructure
3 36 (5.45%) Hyper-V
4 27 (4.09%) XenApp
5 24 (3.64%) VMware ESX
6 21 (3.18%) vSphere
7 19 (2.88%) VMware Workstation
8 15 (2.27%) Terminal Services
8 15 (2.27%) IMail Server
9 11 (1.67%) XenDesktop
10 5 (0.76%) VMware ESXi
11 3 (0.45%) Terminal Server
12 2 (0.30%) Xen
13 1 (0.15%) Postfix
13 1 (0.15%) Firmware
Systems Management
1 25 (3.79%) SCCM
2 6 (0.91%) Backup Exec
3 4 (0.61%) McAfee ePO
3 4 (0.61%) Norton AntiVirus
4 3 (0.45%) Symantec Endpoint Protection
4 3 (0.45%) SCOM
5 2 (0.30%) SCVMM
6 1 (0.15%) ZABBIX
6 1 (0.15%) WSUS
6 1 (0.15%) Nagios
6 1 (0.15%) ARCserve
6 1 (0.15%) SCSM
6 1 (0.15%) NetVault Backup
6 1 (0.15%) Symantec Enterprise Vault
Vendors
1 346 (52.42%) Microsoft
2 147 (22.27%) VMware
3 99 (15.00%) Citrix
4 57 (8.64%) Cisco
5 23 (3.48%) Apple
6 22 (3.33%) Avaya
7 20 (3.03%) Sophos
8 19 (2.88%) HP
9 17 (2.58%) Mitel
10 16 (2.42%) Dell
11 13 (1.97%) McAfee
12 12 (1.82%) Veeam
13 10 (1.52%) Lotus
14 9 (1.36%) Oracle
15 8 (1.21%) Bloomberg
15 8 (1.21%) Google
16 7 (1.06%) Symantec
17 6 (0.91%) Red Hat
17 6 (0.91%) Adobe
17 6 (0.91%) SonicWALL
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £25000 per annum
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: Yesterday
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £36000.00 per annum + benefits
Posted: Yesterday
Leicester, Leicestershire
Ashdown IT
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Central London / West End
Eligo Recruitment Ltd
Salary: £23 - £24 per annum
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Bonus + Shift Allowance
Posted: 2 days ago
Hertford, Hertfordshire
Understanding Recruitment
Salary: £20000 - £23000 per annum
Posted: 2 days ago
Newbury, Berkshire
CV Screen Ltd
Salary: £24k - 26k per year + benefits
Posted: 2 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £24500.00 per annum + benefits
Posted: 2 days ago
North London
Ashdown IT
Salary: £20000 - £23000 per annum + benefits
Posted: 2 days ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £23,000 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 3 days ago
Oxfordshire
Austin Fraser
Salary: £25000.00 - £28000.00 per annum + Excellent Benefits
Posted: 4 days ago
Leicester, Leicestershire
Applause IT Innovation
Salary: £23000 - £28000 per annum + Benefits
Posted: 4 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £18000 per annum + Good Benefits
Posted: 4 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent benefits
Posted: 4 days ago
London
ComputAppoint
Salary: From £25,000 to £35,000 per annum
Posted: 4 days ago
London
ComputAppoint
Salary: £18000 - £24000 per annum + Benefits
Posted: 4 days ago