The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 559 550 653
Rank change year-on-year
-9 +103
Permanent jobs requiring an IT Support Analyst 366 330 240
As % of all permanent IT jobs located in England 0.34% 0.32% 0.22%
As % of the Job Titles category 0.36% 0.34% 0.23%
Number of salaries quoted 334 290 226
Average salary £25,000 £25,500 £25,000
Average salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £20,000 £18,300 £18,500
10% offered a salary of more than £38,000 £35,000 £35,000
UK excluding London average salary £23,250 £23,500 £23,000
% change year-on-year
-1.06% +2.17%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102296 98200 103450
As % of all permanent IT jobs located in England 94.58% 94.73% 95.31%
Number of salaries quoted 85621 81449 89566
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 28 November 2014.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +57 177 £27,750 -7.50% 23
South East -11 73 £24,250 -3.00% 9
North West -5 33 £21,500 -12.24% 10
East of England -20 22 £23,000 +10.84% 5
Yorkshire -36 19 £21,500 -4.44% 3
South West -22 18 £20,000 -11.11% 5
West Midlands +3 17 £24,000 +9.09% 1
East Midlands +8 7 £24,000 +6.66% 3
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 November 2014, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 594 (74.81%) Windows
2 444 (55.92%) Active Directory
3 396 (49.87%) Microsoft
4 332 (41.81%) MS Office
5 303 (38.16%) Windows 7
6 267 (33.63%) MS Excel
7 227 (28.59%) MS Exchange
8 221 (27.83%) Windows Server 2008
9 151 (19.02%) ITIL
10 144 (18.14%) Windows Server 2003
10 144 (18.14%) VMware
11 130 (16.37%) Finance
11 130 (16.37%) Degree
12 121 (15.24%) Citrix
12 121 (15.24%) TCP/IP
13 109 (13.73%) Windows XP
14 99 (12.47%) LAN
15 96 (12.09%) DNS
16 95 (11.96%) Exchange Server 2010
17 91 (11.46%) VMware Infrastructure
18 89 (11.21%) Cisco
19 88 (11.08%) Windows Server 2012
20 83 (10.45%) WAN
21 82 (10.33%) Blackberry
22 80 (10.08%) SQL
23 78 (9.82%) DHCP
24 77 (9.70%) VPN
25 72 (9.07%) SQL Server
26 70 (8.82%) Firewall
27 66 (8.31%) Microsoft Certification

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 November 2014, IT jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 227 (28.59%) MS Exchange
2 95 (11.96%) Exchange Server 2010
3 44 (5.54%) Exchange Server 2007
4 33 (4.16%) IIS
5 27 (3.40%) SharePoint
6 26 (3.27%) Exchange Server 2003
6 26 (3.27%) Exchange Server 2013
7 25 (3.15%) Blackberry Enterprise Server
8 22 (2.77%) IBM Notes
9 12 (1.51%) Lync
10 10 (1.26%) WorkSite
11 5 (0.63%) SharePoint 2013
12 3 (0.38%) MS Project Server
12 3 (0.38%) Tomcat
13 2 (0.25%) Lotus Domino
13 2 (0.25%) Apache
13 2 (0.25%) SharePoint Server
13 2 (0.25%) Exchange Server 2000
14 1 (0.13%) Moodle
14 1 (0.13%) Confluence
Applications
1 332 (41.81%) MS Office
2 267 (33.63%) MS Excel
3 13 (1.64%) MS PowerPoint
4 5 (0.63%) MS Visio
5 4 (0.50%) AutoCAD
6 2 (0.25%) MS Project
7 1 (0.13%) Photoshop
7 1 (0.13%) S-PLUS
Business Applications
1 6 (0.76%) Line 500
2 4 (0.50%) SAP ERP
3 3 (0.38%) SAP Business One
3 3 (0.38%) Visualfiles
3 3 (0.38%) Dynamics CRM
4 2 (0.25%) Cognos TM1
4 2 (0.25%) ResourceLink
4 2 (0.25%) Dynamics NAV
5 1 (0.13%) Movex
5 1 (0.13%) Summit
5 1 (0.13%) Misys Midas
5 1 (0.13%) Remedy ITSM
Cloud Services
1 13 (1.64%) Office 365
2 2 (0.25%) Cloud Computing
2 2 (0.25%) Amazon AWS
3 1 (0.13%) SaaS
3 1 (0.13%) Microsoft Azure
Communications & Networking
1 121 (15.24%) TCP/IP
2 99 (12.47%) LAN
3 96 (12.09%) DNS
4 83 (10.45%) WAN
5 78 (9.82%) DHCP
6 77 (9.70%) VPN
7 70 (8.82%) Firewall
8 64 (8.06%) Internet
9 38 (4.79%) VoIP
10 33 (4.16%) Wireless
11 19 (2.39%) SMTP
12 15 (1.89%) SAN
13 14 (1.76%) Wi-Fi
14 13 (1.64%) Cisco IPT
15 11 (1.39%) Intranet
16 10 (1.26%) VLAN
16 10 (1.26%) SSH
17 7 (0.88%) iSCSI
18 5 (0.63%) Structured Cabling
18 5 (0.63%) Ethernet
Database & Business Intelligence
1 72 (9.07%) SQL Server
2 13 (1.64%) Crystal Reports
2 13 (1.64%) SQL Server 2008
2 13 (1.64%) Relational Database
3 7 (0.88%) MySQL
4 6 (0.76%) SQL Server Reporting Services
5 5 (0.63%) SQL Server 2005
6 4 (0.50%) Oracle Database
6 4 (0.50%) SAP BW
7 3 (0.38%) SQL Server Integration Services
8 2 (0.25%) SQL Server 2012
8 2 (0.25%) MarkLogic
8 2 (0.25%) Cognos Impromptu
8 2 (0.25%) Oracle Reports
9 1 (0.13%) MS Access
9 1 (0.13%) FileMaker
9 1 (0.13%) PostgreSQL
Development Applications
1 7 (0.88%) Visual Studio
2 3 (0.38%) SQL Server Management Studio (SSMS)
3 1 (0.13%) Toad
3 1 (0.13%) Dreamweaver
3 1 (0.13%) JIRA
General
1 130 (16.37%) Finance
2 43 (5.42%) Legal
3 31 (3.90%) Financial Institution
4 27 (3.40%) Law
5 25 (3.15%) Telecoms
6 24 (3.02%) Retail
7 18 (2.27%) Front Office
8 15 (1.89%) Banking
9 14 (1.76%) Back Office
10 11 (1.39%) Advertising
11 9 (1.13%) Aerospace
12 8 (1.01%) Manufacturing
13 6 (0.76%) Marketing
14 4 (0.50%) Dutch Language
14 4 (0.50%) German Language
15 3 (0.38%) Investment Banking
16 2 (0.25%) Retail Banking
16 2 (0.25%) Billing
16 2 (0.25%) Electronics
16 2 (0.25%) Italian Language
Libraries, Frameworks & Software Standards
1 22 (2.77%) Software Packaging
2 10 (1.26%) HTML
3 7 (0.88%) .NET
3 7 (0.88%) Web Services
4 6 (0.76%) CSS
5 5 (0.63%) LAMP
6 4 (0.50%) Middleware
6 4 (0.50%) XML
7 3 (0.38%) ASP.NET
8 2 (0.25%) XSLT
8 2 (0.25%) WSDL
8 2 (0.25%) Hibernate
8 2 (0.25%) ASP.NET Web Forms
9 1 (0.13%) Oracle Fusion
Miscellaneous
1 82 (10.33%) Blackberry
2 66 (8.31%) Computer Science
3 41 (5.16%) Analytical Skills
4 34 (4.28%) Management Information System
5 32 (4.03%) iPhone
6 27 (3.40%) Hedge funds
7 11 (1.39%) EPoS
8 7 (0.88%) Thin Client
8 7 (0.88%) Mathematics
8 7 (0.88%) Fat Client
9 6 (0.76%) Replication
10 5 (0.63%) iPad
10 5 (0.63%) User Experience
11 4 (0.50%) Video Conferencing
12 3 (0.38%) Client/Server
12 3 (0.38%) AS400
13 2 (0.25%) Handset
13 2 (0.25%) LIMS
13 2 (0.25%) Physics
13 2 (0.25%) Smartphone
Operating Systems
1 594 (74.81%) Windows
2 303 (38.16%) Windows 7
3 221 (27.83%) Windows Server 2008
4 144 (18.14%) Windows Server 2003
5 109 (13.73%) Windows XP
6 88 (11.08%) Windows Server 2012
7 60 (7.56%) Linux
8 58 (7.30%) Windows 8
9 27 (3.40%) Android
10 21 (2.64%) Mac OS X
10 21 (2.64%) UNIX
11 16 (2.02%) Windows Vista
12 12 (1.51%) Apple iOS
13 10 (1.26%) Windows 2000 Server
14 7 (0.88%) Mac OS
15 4 (0.50%) Windows Mobile
16 3 (0.38%) Windows 2000
17 2 (0.25%) Solaris
17 2 (0.25%) SUSE Linux Enterprise Server
18 1 (0.13%) Windows Phone
Processes & Methodologies
1 151 (19.02%) ITIL
2 33 (4.16%) Disaster Recovery
3 28 (3.53%) Service Management
4 27 (3.40%) CRM
5 25 (3.15%) Service Delivery
6 21 (2.64%) Incident Management
7 18 (2.27%) ERP
8 17 (2.14%) Problem Management
9 16 (2.02%) Investment Management
10 15 (1.89%) Continuous Improvement
11 14 (1.76%) Time Management
12 13 (1.64%) Change Control
13 11 (1.39%) Data Protection
13 11 (1.39%) Project Management
14 10 (1.26%) Asset Management
14 10 (1.26%) Document Management
14 10 (1.26%) Mobile Device Management
15 8 (1.01%) Information Security
16 7 (0.88%) Network Management
17 6 (0.76%) Information Security Management
Programming Languages
1 80 (10.08%) SQL
2 31 (3.90%) PowerShell
3 30 (3.78%) Perl
4 14 (1.76%) VB
5 12 (1.51%) VBScript
5 12 (1.51%) C
6 10 (1.26%) T-SQL
7 7 (0.88%) Java
7 7 (0.88%) JavaScript
7 7 (0.88%) PHP
7 7 (0.88%) Python
8 6 (0.76%) Shell Script
9 5 (0.63%) PL/SQL
10 3 (0.38%) VBA
11 1 (0.13%) VB.NET
11 1 (0.13%) Bash Shell
11 1 (0.13%) RPG IV
11 1 (0.13%) RPG
Qualifications
1 130 (16.37%) Degree
2 66 (8.31%) Microsoft Certification
3 45 (5.67%) MCP
4 39 (4.91%) MCSE
5 37 (4.66%) MCSA
6 32 (4.03%) Cisco Certification
7 31 (3.90%) CCNA
8 24 (3.02%) MCITP
9 23 (2.90%) ITIL Certification
10 22 (2.77%) MCTS
11 13 (1.64%) PhD
12 12 (1.51%) ITIL Foundation Certificate
13 8 (1.01%) Security Cleared
14 7 (0.88%) SC Cleared
15 6 (0.76%) A+ Certification
16 5 (0.63%) VMware Certified Professional (VCP)
16 5 (0.63%) MCT
16 5 (0.63%) HND
17 4 (0.50%) MCDST
18 3 (0.38%) CCNP
Quality Assurance & Compliance
1 58 (7.30%) SLA
2 7 (0.88%) ISO/IEC 27001
3 3 (0.38%) ISO 9001
4 2 (0.25%) QA
4 2 (0.25%) HL7
5 1 (0.13%) PCI DSS
5 1 (0.13%) ISO 9000
5 1 (0.13%) BS7799
System Software
1 444 (55.92%) Active Directory
2 91 (11.46%) VMware Infrastructure
3 35 (4.41%) VMware ESX
4 27 (3.40%) Hyper-V
5 23 (2.90%) VMware Workstation
6 20 (2.52%) XenApp
7 17 (2.14%) IMail Server
8 12 (1.51%) MetaFrame
9 9 (1.13%) XenDesktop
9 9 (1.13%) Terminal Services
10 7 (0.88%) vSphere
11 5 (0.63%) Microsoft Virtual Server
12 4 (0.50%) VMware ESXi
13 3 (0.38%) XenServer
14 1 (0.13%) VMware Server
14 1 (0.13%) Terminal Server
Systems Management
1 22 (2.77%) Backup Exec
1 22 (2.77%) SCCM
2 14 (1.76%) NetBackup
3 11 (1.39%) WSUS
3 11 (1.39%) Norton AntiVirus
4 6 (0.76%) DameWare
5 2 (0.25%) SCOM
5 2 (0.25%) Cisco UCCX
5 2 (0.25%) Cisco CUCM
6 1 (0.13%) HP SIM
6 1 (0.13%) OpenView Configuration Management
6 1 (0.13%) Control-M
6 1 (0.13%) Nagios
6 1 (0.13%) Nessus
Vendors
1 396 (49.87%) Microsoft
2 144 (18.14%) VMware
3 121 (15.24%) Citrix
4 89 (11.21%) Cisco
5 36 (4.53%) Symantec
6 30 (3.78%) Avaya
7 28 (3.53%) Apple
8 22 (2.77%) Lotus
9 20 (2.52%) HP
10 18 (2.27%) Dell
11 17 (2.14%) Bloomberg
12 16 (2.02%) LANDesk
13 15 (1.89%) Reuters
14 13 (1.64%) Veritas
15 10 (1.26%) Oracle
16 9 (1.13%) SAP
17 8 (1.01%) Juniper
18 7 (0.88%) NetApp
18 7 (0.88%) Sage
18 7 (0.88%) McAfee
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum plus benefits.
Posted: 5 hours ago
City, London
Premier IT
Salary: £28000 - £32000 per annum
Posted: 11 hours ago
Midlands
Capita ITPS
Salary: £24000 - £26000 per annum
Posted: 13 hours ago
Nottingham, Nottinghamshire
Capita ITPS
Salary: £26000 per annum
Posted: 13 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Northamptonshire
TribePost.co.uk
Salary: £18 - £20k DOE + Bonus
Posted: Yesterday
Poole, Dorset
Roc Search
Salary: £25000 - £27000 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £18000 - £20000 per annum
Posted: Yesterday
Sutton, Surrey
Ashdown IT
Salary: £20000 - £26000 per annum
Posted: 2 days ago
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 2 days ago
Macclesfield, Cheshire
Shortlist Recruitment Ltd
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Fareham, Hampshire
Ashdown IT
Salary: £17000 - £18500 per annum
Posted: 2 days ago
London
TEKsystems
Posted: 3 days ago
South West London
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 3 days ago
Stockport, Cheshire
Senitor Associates
Salary: £21000 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 3 days ago
Marlow, Buckinghamshire
Roc Search
Salary: £20000 - £25000 per annum
Posted: 4 days ago
City, London
Ashdown IT
Salary: £37000 - £39000 per annum + benefits
Posted: 4 days ago