The statistics below represent IT jobs advertised across the England region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
IT Support Analyst
UK / England
Rank 493 499 466
Rank change year-on-year
+6 -33
Permanent jobs requiring an IT Support Analyst 376 477 559
As % of all permanent IT jobs located in England 0.48% 0.52% 0.57%
As % of the Job Titles category 0.49% 0.54% 0.59%
Number of salaries quoted 341 410 506
Median salary £26,000 £25,000 £26,500
Median salary % change year-on-year
+4.00% -5.66%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £35,500 £39,000 £40,000
UK excluding London median salary £24,000 £23,500 £24,500
% change year-on-year
+2.12% -4.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76201 89097 95104
As % of all permanent IT jobs located in England 96.44% 96.50% 96.70%
Number of salaries quoted 63797 75537 79690
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the England region.

IT Support Analyst Salary Trend in England

IT Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the England region over the 3 months to 23 January 2017.

IT Support Analyst Salary Histogram in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 119 £30,000 -6.25% 14
South East -15 80 £26,500 +13.97% 13
Yorkshire +50 52 £22,250 +3.48% 5
North West 0 32 £22,500 -10.00% 7
South West +9 23 £24,000 +2.12% 1
East of England +1 23 £22,500 -6.25% 2
East Midlands +13 21 £21,000 -2.32% 6
West Midlands -12 17 £23,000 -4.16% 3
North East +5 8 £26,250 +16.66%
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 January 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Analyst in the job title.

1 607 (69.21%) Windows
2 515 (58.72%) Active Directory
3 403 (45.95%) Microsoft
4 304 (34.66%) MS Office
5 276 (31.47%) ITIL
6 274 (31.24%) Windows Server
7 263 (29.99%) Windows 7
8 221 (25.20%) MS Excel
9 176 (20.07%) VMware
10 175 (19.95%) MS Exchange
11 164 (18.70%) Windows Server 2008
12 161 (18.36%) SQL
13 129 (14.71%) Office 365
14 117 (13.34%) Windows Server 2012
15 116 (13.23%) Finance
16 114 (13.00%) Citrix
17 110 (12.54%) VMware Infrastructure
18 104 (11.86%) Windows 10
19 100 (11.40%) LAN
20 99 (11.29%) Windows 8
21 94 (10.72%) SLA
22 89 (10.15%) WAN
22 89 (10.15%) TCP/IP
23 78 (8.89%) SQL Server
24 77 (8.78%) Microsoft Certification
25 73 (8.32%) Firewall
26 69 (7.87%) DNS
27 68 (7.75%) Cisco
28 66 (7.53%) Legal
28 66 (7.53%) Degree

IT Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 175 (19.95%) MS Exchange
2 55 (6.27%) SharePoint
3 46 (5.25%) Exchange Server 2010
4 43 (4.90%) Exchange Server 2013
5 26 (2.96%) Exchange Server 2007
6 21 (2.39%) Skype for Business
7 15 (1.71%) IIS
8 13 (1.48%) Apache
9 8 (0.91%) WebSphere
10 6 (0.68%) Blackberry Enterprise Server
10 6 (0.68%) Exchange Server 2003
11 5 (0.57%) IBM Notes
12 4 (0.46%) SharePoint 2013
13 3 (0.34%) JBoss
13 3 (0.34%) SharePoint Foundation
14 2 (0.23%) ArcGIS
14 2 (0.23%) CMS
14 2 (0.23%) IBM Domino
15 1 (0.11%) SAS
15 1 (0.11%) SharePoint Server
Applications
1 304 (34.66%) MS Office
2 221 (25.20%) MS Excel
3 24 (2.74%) MS PowerPoint
4 12 (1.37%) MS Project
4 12 (1.37%) MS Visio
5 3 (0.34%) Adobe Creative Suite
6 2 (0.23%) Adobe Captivate
6 2 (0.23%) AutoCAD
7 1 (0.11%) Acrobat
7 1 (0.11%) Photoshop
7 1 (0.11%) Spreadsheet
Business Applications
1 22 (2.51%) Dynamics CRM
2 8 (0.91%) Eikon
3 6 (0.68%) Northgate Housing
3 6 (0.68%) Orchard Housing
4 4 (0.46%) SunGard APT
4 4 (0.46%) thinkFolio
5 2 (0.23%) Infor CloudSuite Industrial (formerly SyteLine)
5 2 (0.23%) Salesforce.com CRM
5 2 (0.23%) Visualfiles
6 1 (0.11%) Dynamics AX
6 1 (0.11%) Dynamics NAV
6 1 (0.11%) FastStats
6 1 (0.11%) LatentZero
6 1 (0.11%) Line 50
6 1 (0.11%) Oracle ERP
Cloud Services
1 129 (14.71%) Office 365
2 17 (1.94%) Amazon AWS
3 12 (1.37%) Microsoft Azure
4 10 (1.14%) Cloud Computing
5 8 (0.91%) G Suite
6 7 (0.80%) Dropbox
7 6 (0.68%) SaaS
8 4 (0.46%) Adobe Creative Cloud
9 2 (0.23%) Google Analytics
9 2 (0.23%) OneDrive
10 1 (0.11%) IaaS
10 1 (0.11%) Mimecast
10 1 (0.11%) PaaS
Communications & Networking
1 100 (11.40%) LAN
2 89 (10.15%) TCP/IP
2 89 (10.15%) WAN
3 73 (8.32%) Firewall
4 69 (7.87%) DNS
5 62 (7.07%) DHCP
6 47 (5.36%) VPN
7 42 (4.79%) VoIP
8 35 (3.99%) Internet
9 25 (2.85%) Wireless
10 23 (2.62%) Wi-Fi
11 20 (2.28%) SAN
12 17 (1.94%) VLAN
13 12 (1.37%) Intranet
14 10 (1.14%) FTP
14 10 (1.14%) Remote Desktop
14 10 (1.14%) WLAN
15 9 (1.03%) Skype
16 8 (0.91%) IP Telephony
17 7 (0.80%) Ethernet
Database & Business Intelligence
1 78 (8.89%) SQL Server
2 24 (2.74%) SQL Server 2008
3 16 (1.82%) SQL Server 2012
4 15 (1.71%) SQL Server 2005
5 14 (1.60%) Relational Database
6 13 (1.48%) SQL Server Reporting Services
7 10 (1.14%) MySQL
8 9 (1.03%) Oracle Database
8 9 (1.03%) Oracle Database 11g
9 5 (0.57%) RDBMS
9 5 (0.57%) SQL Server Integration Services
10 4 (0.46%) Crystal Reports
10 4 (0.46%) MS Access
10 4 (0.46%) SQL Server Analysis Services
11 2 (0.23%) GIS
12 1 (0.11%) BusinessObjects
12 1 (0.11%) Power BI
12 1 (0.11%) QlikView
12 1 (0.11%) SQL Server 2000
12 1 (0.11%) SQL Server 2014
Development Applications
1 16 (1.82%) Visual Studio
2 12 (1.37%) JIRA
3 2 (0.23%) FrontPage
3 2 (0.23%) Team Foundation Server
4 1 (0.11%) Eclipse
General
1 116 (13.23%) Finance
2 66 (7.53%) Legal
3 65 (7.41%) Law
4 34 (3.88%) Banking
5 26 (2.96%) Marketing
6 25 (2.85%) Retail
7 22 (2.51%) Telecoms
8 15 (1.71%) Games
9 13 (1.48%) Manufacturing
10 12 (1.37%) Advertising
11 5 (0.57%) Financial Institution
11 5 (0.57%) Front Office
11 5 (0.57%) German Language
12 4 (0.46%) Back Office
12 4 (0.46%) Pharmaceutical
13 3 (0.34%) Publishing
14 2 (0.23%) Brand Awareness
14 2 (0.23%) Czech Language
14 2 (0.23%) Multimedia
14 2 (0.23%) Slovak Language
Libraries, Frameworks & Software Standards
1 22 (2.51%) HTML
2 19 (2.17%) Web Services
3 18 (2.05%) CSS
4 11 (1.25%) LAMP
5 10 (1.14%) JSP
6 8 (0.91%) XML
7 7 (0.80%) .NET
8 5 (0.57%) EDI
9 3 (0.34%) ASP.NET
9 3 (0.34%) WebSphere MQ
9 3 (0.34%) XSLT
10 2 (0.23%) Middleware
11 1 (0.11%) COM
11 1 (0.11%) IBM Integration Bus
11 1 (0.11%) XMPP
Miscellaneous
1 63 (7.18%) Analytical Skills
2 52 (5.93%) Blackberry
3 33 (3.76%) Computer Science
3 33 (3.76%) iPad
4 31 (3.53%) Driving Licence
5 20 (2.28%) Smartphone
5 20 (2.28%) Video Conferencing
6 19 (2.17%) iPhone
7 18 (2.05%) Management Information System
8 11 (1.25%) EPoS
8 11 (1.25%) Fat Client
8 11 (1.25%) Hedge funds
8 11 (1.25%) Thin Client
9 9 (1.03%) Fintech
10 7 (0.80%) Clustering
11 6 (0.68%) Data Centre
11 6 (0.68%) Replication
12 5 (0.57%) Mathematics
12 5 (0.57%) Telematics
13 4 (0.46%) FMCG
Operating Systems
1 607 (69.21%) Windows
2 274 (31.24%) Windows Server
3 263 (29.99%) Windows 7
4 164 (18.70%) Windows Server 2008
5 117 (13.34%) Windows Server 2012
6 104 (11.86%) Windows 10
7 99 (11.29%) Windows 8
8 63 (7.18%) Windows XP
9 53 (6.04%) Windows Server 2003
10 49 (5.59%) Linux
11 36 (4.10%) Unix
12 26 (2.96%) Android
12 26 (2.96%) Apple iOS
13 20 (2.28%) Mac OS X
14 14 (1.60%) Windows 2000 Server
15 9 (1.03%) Solaris
16 6 (0.68%) Red Hat Enterprise Linux
17 5 (0.57%) Windows Vista
18 3 (0.34%) Mac OS
19 2 (0.23%) CentOS
Processes & Methodologies
1 276 (31.47%) ITIL
2 63 (7.18%) Service Management
3 50 (5.70%) Incident Management
4 37 (4.22%) CRM
4 37 (4.22%) Project Management
5 30 (3.42%) Change Management
5 30 (3.42%) Service Delivery
5 30 (3.42%) Time Management
6 25 (2.85%) ITSM
7 22 (2.51%) Asset Management
8 21 (2.39%) Workflow
9 19 (2.17%) Disaster Recovery
9 19 (2.17%) ERP
10 18 (2.05%) Data Management
10 18 (2.05%) Investment Management
10 18 (2.05%) Mentoring
11 17 (1.94%) ITIL V3
12 16 (1.82%) Change Control
12 16 (1.82%) Stakeholder Management
13 14 (1.60%) Analytics
Programming Languages
1 161 (18.36%) SQL
2 31 (3.53%) Java
3 22 (2.51%) JavaScript
4 16 (1.82%) C
5 14 (1.60%) Perl
6 12 (1.37%) VB
7 11 (1.25%) PHP
7 11 (1.25%) VBScript
8 10 (1.14%) PowerShell
9 9 (1.03%) Shell Script
10 7 (0.80%) VBA
11 5 (0.57%) C#
12 4 (0.46%) PL/SQL
12 4 (0.46%) T-SQL
13 3 (0.34%) Python
13 3 (0.34%) VB.NET
14 2 (0.23%) C++
15 1 (0.11%) ABAP
15 1 (0.11%) Bash Shell
15 1 (0.11%) Tcl
Qualifications
1 77 (8.78%) Microsoft Certification
2 66 (7.53%) Degree
3 60 (6.84%) MCP
4 45 (5.13%) MCSE
5 42 (4.79%) MCSA
6 28 (3.19%) CCNA
6 28 (3.19%) Cisco Certification
6 28 (3.19%) MCITP
7 21 (2.39%) MCTS
8 17 (1.94%) MOS
9 16 (1.82%) ITIL Certification
10 11 (1.25%) A+ Certification
11 10 (1.14%) VMware Certified Professional (VCP)
12 7 (0.80%) DBS Check
12 7 (0.80%) ITIL Foundation Certificate
13 4 (0.46%) CISSP
14 3 (0.34%) CISA
14 3 (0.34%) CISM
14 3 (0.34%) Security+ Certification
14 3 (0.34%) SSCP
Quality Assurance & Compliance
1 94 (10.72%) SLA
2 11 (1.25%) ISO/IEC 27001
3 6 (0.68%) QA
4 4 (0.46%) PCI DSS
5 2 (0.23%) ISO 9001
6 1 (0.11%) ISO22301
System Software
1 515 (58.72%) Active Directory
2 110 (12.54%) VMware Infrastructure
3 62 (7.07%) Hyper-V
4 29 (3.31%) XenApp
5 17 (1.94%) vSphere
6 13 (1.48%) Terminal Services
7 9 (1.03%) Virtual Servers
7 9 (1.03%) VMware ESX
8 8 (0.91%) VMware ESXi
9 6 (0.68%) Virtual Desktop
10 5 (0.57%) Terminal Server
11 4 (0.46%) Virtual Machines
11 4 (0.46%) XenDesktop
12 1 (0.11%) KVM
12 1 (0.11%) NFS
12 1 (0.11%) oVirt
12 1 (0.11%) pfSense
12 1 (0.11%) Samba
12 1 (0.11%) VMware Workstation
12 1 (0.11%) XenServer
Systems Management
1 53 (6.04%) SCCM
2 12 (1.37%) SCOM
3 9 (1.03%) Backup Exec
4 8 (0.91%) Norton AntiVirus
5 6 (0.68%) WSUS
6 3 (0.34%) CA Spectrum
6 3 (0.34%) McAfee ePO
6 3 (0.34%) Nagios
6 3 (0.34%) NetBackup
6 3 (0.34%) ZENworks
7 2 (0.23%) Failover Clustering
7 2 (0.23%) FortiGate
7 2 (0.23%) Systems Management Server (SMS)
8 1 (0.11%) Cisco CUCM
8 1 (0.11%) DameWare
8 1 (0.11%) HP SIM
8 1 (0.11%) ITRS Geneos
8 1 (0.11%) SCSM
8 1 (0.11%) SolarWinds Orion
8 1 (0.11%) Symantec Enterprise Vault
Vendors
1 403 (45.95%) Microsoft
2 176 (20.07%) VMware
3 114 (13.00%) Citrix
4 68 (7.75%) Cisco
5 59 (6.73%) Apple
6 40 (4.56%) Oracle
7 30 (3.42%) HP
8 20 (2.28%) Intel Security
9 18 (2.05%) Adobe
9 18 (2.05%) Dell
9 18 (2.05%) Google
10 17 (1.94%) Avaya
10 17 (1.94%) Symantec
11 16 (1.82%) Veeam
12 14 (1.60%) ServiceNow
13 13 (1.48%) Bloomberg
13 13 (1.48%) iManage
13 13 (1.48%) SAP
14 12 (1.37%) Bomgar
15 11 (1.25%) Sophos
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 3 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 4 hours ago
St. Helens, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: 59 minutes ago
London
Ashdown IT
Salary: £26000 per annum + Excellent benefits
Posted: 4 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: to £25k DOE + Extensive benefits
Posted: 2 hours ago
London
Westbourne Partners
Salary: Up to £30,000 per annum
Posted: 2 days ago
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + excellent benefits package
Posted: 3 days ago
South East London
University of the Arts London
Salary: £27,801 - 33,938 per year + Excellent Benefits
Posted: 3 days ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 2 days ago
Macclesfield, Cheshire
Douglas-Scott
Salary: £20000 - £30000 per annum + Good Package
Posted: 3 days ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 6 days ago
Doncaster, South Yorkshire
Spring Technology
Salary: £20000 - £22000 per annum
Posted: 4 days ago
East London
Ashdown IT
Salary: £27000 - £30000 per annum
Posted: 4 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 3 days ago
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 4 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £20,000 to £28,000 per annum + on call and pension
Posted: 3 days ago
Sevenoaks, Kent
Ashdown IT
Salary: £22000 - £25000 per annum + Benefits
Posted: 6 days ago
Warwickshire
Network ITR
Salary: £38000 - £40000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £20000 - £25000 per annum + pension + other benefits
Posted: 6 days ago
Central London / West End
Franklin Fitch Limited
Posted: 4 days ago
London
onezeero.
Salary: £30000 - £31000 per day
Posted: 3 days ago
Berkshire
ComputAppoint
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Chesterfield, Derbyshire
Proactive Appointments
Salary: £28000 - £31000 per annum + benefits
Posted: 4 days ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + FULL MS training
Posted: 5 days ago
Rotherham, South Yorkshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 6 days ago
London
onezeero.
Salary: £30000 - £31000 per annum
Posted: 3 days ago
City, London
Involved Solutions Ltd
Salary: £28000.00 - £30000 per annum + Benefits
Posted: 6 days ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 3 days ago