The table below looks at the statistics for the Senior Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Senior Support Engineer
Rank 209 205 208
Rank change year-on-year
-4 +3
Permanent jobs requiring a Senior Support Engineer 18 6 9
As % of all permanent IT jobs located in the South West 0.29% 0.12% 0.16%
As % of the Job Titles category 0.31% 0.12% 0.17%
Number of salaries quoted 15 6 6
Average salary £26,500 £36,000 £35,500
Average salary % change year-on-year
-26.38% +1.40%
90% offered a salary of more than £25,200 £34,500 £30,250
10% offered a salary of more than £44,000 £42,000 £40,250
UK excluding London average salary £35,500 £34,500 £36,500
% change year-on-year
+2.89% -5.47%
Senior Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5900 4912 5429
As % of all permanent IT jobs located in the South West 95.16% 94.92% 96.33%
Number of salaries quoted 4875 4224 4806
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Senior Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Senior Support Engineer Jobs Demand Trend in the South West

Senior Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer across the South West region.

Senior Support Engineer Salary Trend in the South West

Senior Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Senior Support Engineer across the South West region over the 3 months to 22 August 2014.

Senior Support Engineer Salary Histogram in the South West

Senior Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Engineer within the South West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire 0 7 £26,500 -23.18% 1
Bristol +3 6 £30,000 -28.57% 1
Cornwall - 2 £25,000 -
Somerset - 2 £25,500 - 2
Gloucestershire -3 1 - -
Senior Support Engineer
England

Senior Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 22 August 2014, IT jobs across the South West region that cited Senior Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Engineer in their job title.

1 21 (67.74%) Windows
2 16 (51.61%) Linux
3 14 (45.16%) VMware
4 12 (38.71%) Firewall
4 12 (38.71%) SQL
5 11 (35.48%) Degree
6 10 (32.26%) VMware Infrastructure
6 10 (32.26%) ITIL
7 9 (29.03%) TCP/IP
7 9 (29.03%) Cisco
7 9 (29.03%) Active Directory
7 9 (29.03%) Juniper
7 9 (29.03%) Telecoms
8 7 (22.58%) DNS
8 7 (22.58%) VoIP
8 7 (22.58%) DHCP
8 7 (22.58%) HTTP
9 6 (19.35%) SMTP
9 6 (19.35%) VPN
9 6 (19.35%) JavaScript
9 6 (19.35%) LDAP
9 6 (19.35%) LAN
10 5 (16.13%) MS Office
10 5 (16.13%) C#
10 5 (16.13%) Java
10 5 (16.13%) WAN
10 5 (16.13%) PBX
10 5 (16.13%) IVR
10 5 (16.13%) Asterisk PBX
10 5 (16.13%) SaaS

Senior Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 22 August 2014, IT jobs across the South West region that cited Senior Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) IIS
1 4 (12.90%) MS Exchange
2 2 (6.45%) Exchange Server 2010
2 2 (6.45%) Exchange Server 2013
2 2 (6.45%) Exchange Server 2007
3 1 (3.23%) Commerce Server
Applications
1 5 (16.13%) MS Office
2 1 (3.23%) MS Excel
Business Applications
1 1 (3.23%) Dynamics NAV
Cloud Services
1 5 (16.13%) SaaS
2 1 (3.23%) Office 365
Communications & Networking
1 12 (38.71%) Firewall
2 9 (29.03%) TCP/IP
3 7 (22.58%) DNS
3 7 (22.58%) VoIP
3 7 (22.58%) DHCP
3 7 (22.58%) HTTP
4 6 (19.35%) SMTP
4 6 (19.35%) VPN
4 6 (19.35%) LDAP
4 6 (19.35%) LAN
5 5 (16.13%) WAN
5 5 (16.13%) PBX
5 5 (16.13%) Asterisk PBX
6 4 (12.90%) Softphone
6 4 (12.90%) Wireshark
7 3 (9.68%) Internet
7 3 (9.68%) SAN
7 3 (9.68%) MRTG
7 3 (9.68%) Radio Access Network
8 2 (6.45%) SMPP
Database & Business Intelligence
1 4 (12.90%) Relational Database
1 4 (12.90%) SQL Server
2 1 (3.23%) SQL Server 2000
2 1 (3.23%) SQL Server 2012
General
1 9 (29.03%) Telecoms
2 3 (9.68%) Banking
2 3 (9.68%) Finance
3 1 (3.23%) Retail
3 1 (3.23%) Advertising
Libraries, Frameworks & Software Standards
1 4 (12.90%) XML
2 3 (9.68%) .NET
3 2 (6.45%) HTML
3 2 (6.45%) CSS
3 2 (6.45%) SOAP
4 1 (3.23%) J2EE
4 1 (3.23%) .NET Framework
4 1 (3.23%) WCF
4 1 (3.23%) WPF
4 1 (3.23%) ADO.NET Entity Framework
Miscellaneous
1 5 (16.13%) IVR
2 4 (12.90%) Computer Science
2 4 (12.90%) Client/Server
3 1 (3.23%) EPoS
Operating Systems
1 21 (67.74%) Windows
2 16 (51.61%) Linux
3 4 (12.90%) Windows Server 2012
3 4 (12.90%) Windows Server 2003
4 3 (9.68%) Solaris
4 3 (9.68%) Windows Server 2008
5 2 (6.45%) Windows Vista
5 2 (6.45%) UNIX
6 1 (3.23%) Windows 7
6 1 (3.23%) Windows 2000 Server
6 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (32.26%) ITIL
2 4 (12.90%) Migration
3 3 (9.68%) Change Management
4 2 (6.45%) Release Management
4 2 (6.45%) Strategic Planning
5 1 (3.23%) OO
5 1 (3.23%) ERP
5 1 (3.23%) Web Development
5 1 (3.23%) Project Management
5 1 (3.23%) Network Architecture
5 1 (3.23%) Network Management
Programming Languages
1 12 (38.71%) SQL
2 6 (19.35%) JavaScript
3 5 (16.13%) C#
3 5 (16.13%) Java
4 2 (6.45%) Erlang
4 2 (6.45%) C
4 2 (6.45%) C++
5 1 (3.23%) T-SQL
5 1 (3.23%) VB.NET
5 1 (3.23%) Shell Script
Qualifications
1 11 (35.48%) Degree
2 3 (9.68%) SC Cleared
2 3 (9.68%) Security Cleared
3 2 (6.45%) Network+ Certification
3 2 (6.45%) Microsoft Certification
3 2 (6.45%) A+ Certification
3 2 (6.45%) MCSA
4 1 (3.23%) Cisco Certification
4 1 (3.23%) CCNA
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 10 (32.26%) VMware Infrastructure
2 9 (29.03%) Active Directory
3 2 (6.45%) vSphere
3 2 (6.45%) Hyper-V
Systems Management
1 4 (12.90%) SCCM
1 4 (12.90%) MOM
1 4 (12.90%) Systems Management Server (SMS)
2 3 (9.68%) Nagios
2 3 (9.68%) Check_MK
3 1 (3.23%) ZABBIX
Vendors
1 14 (45.16%) VMware
2 9 (29.03%) Cisco
2 9 (29.03%) Juniper
3 3 (9.68%) Microsoft
3 3 (9.68%) Huawei
3 3 (9.68%) Remedy
3 3 (9.68%) F5
4 2 (6.45%) HP
4 2 (6.45%) CheckPoint
5 1 (3.23%) Oracle
5 1 (3.23%) Avaya
5 1 (3.23%) Dell
5 1 (3.23%) Red Hat
5 1 (3.23%) Opsware
5 1 (3.23%) Trapeze
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