Customer Service Jobs in Stirlingshire

Customer Service
Stirling > Stirlingshire

The following table provides summary statistics for permanent job vacancies advertised in Stirlingshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 25 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 May 2024
Same period 2023 Same period 2022
Rank 2 6 15
Rank change year-on-year +4 +9 -
Permanent jobs citing Customer Service 12 2 4
As % of all permanent jobs advertised in Stirlingshire 26.09% 7.69% 4.65%
As % of the Processes & Methodologies category 29.27% 16.67% 6.06%
Number of salaries quoted 5 2 3
10th Percentile £27,165 £49,961 -
25th Percentile £33,789 £56,634 -
Median annual salary (50th Percentile) £53,614 £68,805 £26,680
Median % change year-on-year -22.08% +157.89% -
75th Percentile £75,772 £79,927 £35,215
90th Percentile - £85,971 £40,336
Stirling median annual salary £53,614 £68,805 £26,680
% change year-on-year -22.08% +157.89% -

All Process and Methodology Skills
Stirlingshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Stirlingshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 41 12 66
As % of all permanent jobs advertised in Stirlingshire 89.13% 46.15% 76.74%
Number of salaries quoted 25 8 14
10th Percentile - £25,175 £29,926
25th Percentile £25,818 £31,250 £38,438
Median annual salary (50th Percentile) £32,500 £42,555 £51,394
Median % change year-on-year -23.63% -17.20% -
75th Percentile £51,250 £50,734 £71,875
90th Percentile £58,636 £62,514 £73,375
Stirling median annual salary £32,500 £42,555 £51,394
% change year-on-year -23.63% -17.20% -5.05%

Customer Service
Job Vacancy Trend in Stirlingshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stirlingshire.

Job vacancy trend for Customer Service in Stirlingshire

Customer Service
Salary Trend in Stirlingshire

3-month moving average salary quoted in jobs citing Customer Service in Stirlingshire.

Salary trend for Customer Service in Stirlingshire

Customer Service
Salary Histogram in Stirlingshire

Salary distribution for jobs citing Customer Service in Stirlingshire over the 6 months to 25 May 2024.

Salary histogram for Customer Service in Stirlingshire

Customer Service
Co-occurring Skills and Capabilities in Stirlingshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) CMS
2 1 (8.33%) Microsoft Exchange
2 1 (8.33%) SharePoint
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 1 (8.33%) Microsoft 365
1 1 (8.33%) OneDrive
General
1 9 (75.00%) Finance
2 7 (58.33%) Organisational Skills
2 7 (58.33%) Social Skills
3 2 (16.67%) Inclusion and Diversity
Job Titles
1 3 (25.00%) Lead
2 1 (8.33%) 1st Line Support
2 1 (8.33%) 1st Line Support Technician
2 1 (8.33%) Delivery Manager
2 1 (8.33%) IT Support
2 1 (8.33%) IT Support Technician
2 1 (8.33%) IT Technician
2 1 (8.33%) Operations Manager
2 1 (8.33%) Service Delivery Manager
2 1 (8.33%) Service Manager
2 1 (8.33%) Support Technician
2 1 (8.33%) Test Leader
Operating Systems
1 1 (8.33%) Windows
1 1 (8.33%) Windows 10
Processes & Methodologies
1 7 (58.33%) Line Management
2 4 (33.33%) Service Delivery
3 2 (16.67%) Business Analysis
3 2 (16.67%) Coaching
3 2 (16.67%) Stakeholder Management
4 1 (8.33%) BCP
4 1 (8.33%) Business Strategy
4 1 (8.33%) Disaster Recovery
4 1 (8.33%) Functional Testing
4 1 (8.33%) People Management
4 1 (8.33%) Release Management
4 1 (8.33%) Root Cause Analysis
4 1 (8.33%) Service Delivery Management
4 1 (8.33%) Test Strategy
Qualifications
1 7 (58.33%) DBS Check
Quality Assurance & Compliance
1 1 (8.33%) QA
System Software
1 1 (8.33%) Active Directory
Vendors
1 1 (8.33%) Microsoft