Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 1st Line Support role in IT jobs within the Suffolk region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
2 Dec 2008
Same period last year
Rank6690
Rank change on same period last yearUp+24
Matching permanent IT job ads12
As % of all UK permanent IT job ads sampled0.001 %0.001 %
As % of the category below0.187 %0.214 %
Salaries quoted12
Average minimum salary£17,000£19,000
Average salary£18,500£19,500
% change on same period last year-5.12 %
Average maximum salary£20,000£20,000
UK excluding London average salary£20,626£19,541
% change on same period last year+5.55 %
Suffolk IT Job Market, Job TitlesJob Titles
Suffolk
Matching permanent IT job ads535934
As % of all UK permanent IT job ads sampled0.358 %0.417 %
Salaries quoted434784
Average minimum salary£31,259£34,674
Average salary£34,505£38,954
% change on same period last year-11.42 %
Average maximum salary£37,752£43,234
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
1st Line Support East of England1st Line Support
East of England

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Suffolk region as a proportion of the total demand within the Job Titles category.

Suffolk 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Suffolk region.

Suffolk 1st Line Support Salary Trend

1st Line Support
Top 12 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Suffolk region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

13 (37.50 %)MCP
13 (37.50 %)Windows
13 (37.50 %)MS Exchange
13 (37.50 %)Active Directory
13 (37.50 %)Microsoft Certification
22 (25.00 %)Windows Vista
22 (25.00 %)Internet
22 (25.00 %)Broadband
22 (25.00 %)LAN
22 (25.00 %)Windows XP
31 (12.50 %)MS Office
31 (12.50 %)ITIL

1st Line Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Suffolk region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Suffolk IT Job Market, Application PlatformsApplication Platforms
13 (37.50 %)MS Exchange
Suffolk IT Job Market, ApplicationsApplications
11 (12.50 %)MS Office
Suffolk IT Job Market, Communications & NetworkingCommunications & Networking
12 (25.00 %)Broadband
12 (25.00 %)LAN
12 (25.00 %)Internet
Suffolk IT Job Market, Operating SystemsOperating Systems
13 (37.50 %)Windows
22 (25.00 %)Windows XP
22 (25.00 %)Windows Vista
Suffolk IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (12.50 %)ITIL
Suffolk IT Job Market, QualificationsQualifications
13 (37.50 %)MCP
13 (37.50 %)Microsoft Certification
Suffolk IT Job Market, System SoftwareSystem Software
13 (37.50 %)Active Directory