The table below looks at the statistics for the IT Support role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 57 56 66
Rank change year-on-year
-1 +10
Permanent jobs requiring an IT Support 8 9 4
As % of all permanent IT jobs located in Suffolk 1.40% 2.03% 0.65%
As % of the Job Titles category 1.46% 2.06% 0.67%
Number of salaries quoted 8 9 4
Average salary £24,000 £24,000 £19,750
Average salary % change year-on-year
- +21.51%
90% offered a salary of more than £17,850 £22,000 £18,000
10% offered a salary of more than £25,050 £29,000 £22,200
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
547 436 600
As % of all permanent IT jobs located in Suffolk 95.80% 98.42% 96.93%
Number of salaries quoted 495 368 565
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £22,500 £25,000 £21,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Suffolk

IT Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Suffolk region.

IT Support Salary Trend in Suffolk

IT Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Suffolk region over the 3 months to 27 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -15 6 £24,000 -
Bury St Edmunds - 1 £27,500 - 3
Woodbridge - 1 £18,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Suffolk

For the 6 months to 27 July 2015, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 11 (73.33%) Microsoft
1 11 (73.33%) Active Directory
2 10 (66.67%) MS Excel
3 9 (60.00%) MS Office
4 8 (53.33%) Hyper-V
5 7 (46.67%) Windows
5 7 (46.67%) MS Exchange
6 6 (40.00%) SQL
7 5 (33.33%) MCP
8 4 (26.67%) VPN
8 4 (26.67%) DNS
8 4 (26.67%) Microsoft Certification
8 4 (26.67%) Internet
8 4 (26.67%) Time Management
8 4 (26.67%) Office 365
9 3 (20.00%) Telecoms
9 3 (20.00%) TCP/IP
9 3 (20.00%) SQL Server
9 3 (20.00%) LAN
10 2 (13.33%) VoIP
10 2 (13.33%) Windows XP
10 2 (13.33%) Crystal Reports
10 2 (13.33%) IIS
10 2 (13.33%) DHCP
10 2 (13.33%) SSL
10 2 (13.33%) MPLS
10 2 (13.33%) Sage
10 2 (13.33%) Tandem
10 2 (13.33%) Line 50
10 2 (13.33%) Windows 8

IT Support
Top Related IT Skills in Suffolk by Category

For the 6 months to 27 July 2015, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) MS Exchange
2 2 (13.33%) IIS
3 1 (6.67%) Exchange Server 2010
Applications
1 10 (66.67%) MS Excel
2 9 (60.00%) MS Office
Business Applications
1 2 (13.33%) Line 50
Cloud Services
1 4 (26.67%) Office 365
2 1 (6.67%) IaaS
2 1 (6.67%) Cloud Computing
2 1 (6.67%) SaaS
2 1 (6.67%) PaaS
Communications & Networking
1 4 (26.67%) VPN
1 4 (26.67%) DNS
1 4 (26.67%) Internet
2 3 (20.00%) LAN
2 3 (20.00%) TCP/IP
3 2 (13.33%) DHCP
3 2 (13.33%) VoIP
3 2 (13.33%) MPLS
3 2 (13.33%) SSL
4 1 (6.67%) WAN
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 2 (13.33%) Crystal Reports
General
1 3 (20.00%) Telecoms
Miscellaneous
1 2 (13.33%) Tandem
2 1 (6.67%) iPad
Operating Systems
1 7 (46.67%) Windows
2 2 (13.33%) Windows XP
2 2 (13.33%) Windows Server 2008
2 2 (13.33%) Windows 7
2 2 (13.33%) Windows 8
3 1 (6.67%) Windows Server 2012
3 1 (6.67%) Windows Server 2003
3 1 (6.67%) Linux
3 1 (6.67%) UNIX
Processes & Methodologies
1 4 (26.67%) Time Management
2 1 (6.67%) Open Source
2 1 (6.67%) ITIL
Programming Languages
1 6 (40.00%) SQL
Qualifications
1 5 (33.33%) MCP
2 4 (26.67%) Microsoft Certification
System Software
1 11 (73.33%) Active Directory
2 8 (53.33%) Hyper-V
3 1 (6.67%) VMware Infrastructure
Vendors
1 11 (73.33%) Microsoft
2 2 (13.33%) Sage
3 1 (6.67%) Sophos
3 1 (6.67%) VMware
3 1 (6.67%) SonicWALL
3 1 (6.67%) HP
3 1 (6.67%) Citrix
3 1 (6.67%) Apple
Bury St. Edmunds, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 3 days ago
Bury St Edmunds
I4 Recruitment
Salary: £20k - 25k per year + Benefits
Posted: 7 days ago