The table below looks at the statistics for the IT Support role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 63 38 53
Rank change year-on-year
-25 +15
Permanent jobs requiring an IT Support 10 24 8
As % of all permanent IT jobs located in Suffolk 1.73% 4.79% 1.89%
As % of the Job Titles category 1.79% 4.96% 1.96%
Number of salaries quoted 10 22 7
Average salary £23,250 £18,000 £30,000
Average salary % change year-on-year
+29.16% -40.00%
90% offered a salary of more than £21,000 £17,500 £22,100
10% offered a salary of more than £33,000 £27,500 £41,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
558 484 408
As % of all permanent IT jobs located in Suffolk 96.71% 96.61% 96.45%
Number of salaries quoted 483 393 326
Average salary £34,000 £35,000 £40,000
Average salary % change year-on-year
-2.85% -12.50%
90% offered a salary of more than £20,750 £22,500 £27,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Suffolk

IT Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Suffolk region.

IT Support Salary Trend in Suffolk

IT Support
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing IT Support across the Suffolk region over the 3 months to 5 February 2016.

IT Support Salary Histogram in Suffolk

IT Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Suffolk region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -19 9 £24,000 +37.14% 1
IT Support
East of England

IT Support
Top 30 Related IT Skills in Suffolk

For the 6 months to 5 February 2016, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 23 (82.14%) Microsoft
2 16 (57.14%) MS Excel
3 15 (53.57%) ITIL
3 15 (53.57%) Active Directory
4 11 (39.29%) MS Office
4 11 (39.29%) Windows
5 9 (32.14%) Cisco
5 9 (32.14%) MS Exchange
6 7 (25.00%) Microsoft Certification
6 7 (25.00%) Thin Client
6 7 (25.00%) Fat Client
6 7 (25.00%) Analytical Skills
7 6 (21.43%) Windows Server
7 6 (21.43%) Windows 7
8 5 (17.86%) Windows Server 2008
8 5 (17.86%) Hyper-V
8 5 (17.86%) Remote Desktop
8 5 (17.86%) ITIL Certification
8 5 (17.86%) Service Delivery
9 4 (14.29%) Windows XP
9 4 (14.29%) Citrix
9 4 (14.29%) Apple
9 4 (14.29%) LAN
9 4 (14.29%) WAN
9 4 (14.29%) DHCP
9 4 (14.29%) DNS
9 4 (14.29%) SQL
9 4 (14.29%) Office 365
10 3 (10.71%) Driving Licence
10 3 (10.71%) Exchange Server 2010

IT Support
Top Related IT Skills in Suffolk by Category

For the 6 months to 5 February 2016, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (32.14%) MS Exchange
2 3 (10.71%) Exchange Server 2010
3 2 (7.14%) Exchange Server 2007
3 2 (7.14%) IBM Notes
4 1 (3.57%) Apache Pig
4 1 (3.57%) JBoss
4 1 (3.57%) Oracle Application Server
4 1 (3.57%) SharePoint
4 1 (3.57%) Tomcat
4 1 (3.57%) WebLogic
4 1 (3.57%) WebSphere
4 1 (3.57%) WebSphere Application Server
Applications
1 16 (57.14%) MS Excel
2 11 (39.29%) MS Office
Cloud Services
1 4 (14.29%) Office 365
Communications & Networking
1 5 (17.86%) Remote Desktop
2 4 (14.29%) DHCP
2 4 (14.29%) DNS
2 4 (14.29%) LAN
2 4 (14.29%) WAN
3 3 (10.71%) VPN
4 2 (7.14%) Internet
4 2 (7.14%) Network Security
4 2 (7.14%) SMTP
5 1 (3.57%) LDAP
5 1 (3.57%) SAN
Database & Business Intelligence
1 2 (7.14%) SQL Server
2 1 (3.57%) Amazon DynamoDB
2 1 (3.57%) Apache Hive
2 1 (3.57%) Big Data
2 1 (3.57%) Hadoop
2 1 (3.57%) MongoDB
2 1 (3.57%) Neo4j
2 1 (3.57%) NoSQL
General
1 2 (7.14%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.57%) Ajax
1 1 (3.57%) Apache Camel
1 1 (3.57%) Java EE
1 1 (3.57%) jQuery
1 1 (3.57%) OSGi
1 1 (3.57%) REST
1 1 (3.57%) SOAP
1 1 (3.57%) Web Services
Miscellaneous
1 7 (25.00%) Analytical Skills
1 7 (25.00%) Fat Client
1 7 (25.00%) Thin Client
2 3 (10.71%) Driving Licence
3 1 (3.57%) DataPower
Operating Systems
1 11 (39.29%) Windows
2 6 (21.43%) Windows 7
2 6 (21.43%) Windows Server
3 5 (17.86%) Windows Server 2008
4 4 (14.29%) Windows XP
5 3 (10.71%) Windows Server 2003
6 1 (3.57%) Unix
6 1 (3.57%) Windows 10
6 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 15 (53.57%) ITIL
2 5 (17.86%) Service Delivery
3 2 (7.14%) Change Control
3 2 (7.14%) ERP
3 2 (7.14%) ITIL V3
3 2 (7.14%) PDM
3 2 (7.14%) PLM
4 1 (3.57%) SOA
4 1 (3.57%) Web Application Development
Programming Languages
1 4 (14.29%) SQL
2 1 (3.57%) Groovy
2 1 (3.57%) Java
Qualifications
1 7 (25.00%) Microsoft Certification
2 5 (17.86%) ITIL Certification
3 2 (7.14%) A+ Certification
3 2 (7.14%) CCNA
3 2 (7.14%) Cisco Certification
3 2 (7.14%) Degree
3 2 (7.14%) MCP
3 2 (7.14%) MCSE
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 15 (53.57%) Active Directory
2 5 (17.86%) Hyper-V
3 1 (3.57%) Microsoft Virtual Server
Vendors
1 23 (82.14%) Microsoft
2 9 (32.14%) Cisco
3 4 (14.29%) Apple
3 4 (14.29%) Citrix
4 2 (7.14%) Autodesk
4 2 (7.14%) HP
4 2 (7.14%) IFS
4 2 (7.14%) Lotus
4 2 (7.14%) SonicWALL
4 2 (7.14%) Sophos
5 1 (3.57%) IBM
5 1 (3.57%) Oracle
5 1 (3.57%) Sage
5 1 (3.57%) VMware
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £15k - 18k per year
Posted: 3 days ago