The table below looks at the statistics for the IT Support role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 55 67 69
Rank change year-on-year
+12 +2
Permanent jobs requiring an IT Support 12 4 4
As % of all permanent IT jobs located in Suffolk 2.11% 0.73% 0.67%
As % of the Job Titles category 2.15% 0.76% 0.69%
Number of salaries quoted 12 4 3
Average salary £20,250 £22,000 £22,000
Average salary % change year-on-year
-7.95% -
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
559 523 579
As % of all permanent IT jobs located in Suffolk 98.07% 95.09% 97.47%
Number of salaries quoted 460 388 492
Average salary £35,000 £40,000 £37,500
Average salary % change year-on-year
-12.50% +6.66%
90% offered a salary of more than £22,500 £27,500 £25,000
10% offered a salary of more than £55,000 £45,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Suffolk

IT Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Suffolk region.

IT Support Salary Trend in Suffolk

IT Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Suffolk region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +5 8 £17,500 -28.57% 1
Bury St Edmunds +7 1 £27,500 +27.90%
IT Support
East of England

IT Support
Top 30 Related IT Skills in Suffolk

For the 6 months to 27 March 2015, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 19 (82.61%) Active Directory
2 18 (78.26%) Microsoft
3 17 (73.91%) Windows
4 15 (65.22%) MS Exchange
5 14 (60.87%) Windows XP
5 14 (60.87%) MS Excel
5 14 (60.87%) Hyper-V
6 13 (56.52%) MS Office
6 13 (56.52%) DNS
7 12 (52.17%) DHCP
7 12 (52.17%) Windows Server 2008
8 11 (47.83%) Apple
8 11 (47.83%) SQL
8 11 (47.83%) Windows 7
9 10 (43.48%) VPN
10 9 (39.13%) SonicWALL
10 9 (39.13%) Windows Server 2003
10 9 (39.13%) Sophos
10 9 (39.13%) HP
10 9 (39.13%) MCP
10 9 (39.13%) iPad
10 9 (39.13%) Exchange Server 2010
11 6 (26.09%) ITIL
12 5 (21.74%) SQL Server
12 5 (21.74%) Citrix
13 4 (17.39%) VMware
13 4 (17.39%) VMware Infrastructure
14 3 (13.04%) Cloud Computing
14 3 (13.04%) Open Source
14 3 (13.04%) SaaS

IT Support
Top Related IT Skills in Suffolk by Category

For the 6 months to 27 March 2015, IT jobs across the Suffolk region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (65.22%) MS Exchange
2 9 (39.13%) Exchange Server 2010
3 3 (13.04%) Exchange Server 2007
4 1 (4.35%) IIS
4 1 (4.35%) Blackberry Enterprise Server
Applications
1 14 (60.87%) MS Excel
2 13 (56.52%) MS Office
Business Applications
1 1 (4.35%) Line 50
Cloud Services
1 3 (13.04%) Cloud Computing
1 3 (13.04%) SaaS
1 3 (13.04%) PaaS
1 3 (13.04%) IaaS
2 1 (4.35%) Office 365
Communications & Networking
1 13 (56.52%) DNS
2 12 (52.17%) DHCP
3 10 (43.48%) VPN
4 3 (13.04%) TCP/IP
5 2 (8.70%) LDAP
5 2 (8.70%) SMTP
6 1 (4.35%) LAN
6 1 (4.35%) SSL
6 1 (4.35%) SAN
6 1 (4.35%) MPLS
6 1 (4.35%) Wireless
6 1 (4.35%) iSCSI
Database & Business Intelligence
1 5 (21.74%) SQL Server
2 1 (4.35%) Crystal Reports
General
1 3 (13.04%) Manufacturing
2 2 (8.70%) Finance
3 1 (4.35%) Telecoms
Miscellaneous
1 9 (39.13%) iPad
2 3 (13.04%) Open Source
3 1 (4.35%) Blackberry
3 1 (4.35%) Tandem
Operating Systems
1 17 (73.91%) Windows
2 14 (60.87%) Windows XP
3 12 (52.17%) Windows Server 2008
4 11 (47.83%) Windows 7
5 9 (39.13%) Windows Server 2003
6 3 (13.04%) Linux
6 3 (13.04%) Windows 8
6 3 (13.04%) Windows Server 2012
6 3 (13.04%) UNIX
Processes & Methodologies
1 6 (26.09%) ITIL
2 3 (13.04%) ERP
2 3 (13.04%) Workflow
3 1 (4.35%) Root Cause Analysis
Programming Languages
1 11 (47.83%) SQL
Qualifications
1 9 (39.13%) MCP
2 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 19 (82.61%) Active Directory
2 14 (60.87%) Hyper-V
3 4 (17.39%) VMware Infrastructure
Vendors
1 18 (78.26%) Microsoft
2 11 (47.83%) Apple
3 9 (39.13%) HP
3 9 (39.13%) Sophos
3 9 (39.13%) SonicWALL
4 5 (21.74%) Citrix
5 4 (17.39%) VMware
6 1 (4.35%) Sage
Newmarket, Suffolk
Gate Hampton Ltd
Salary: From £21,000 to £30,000 per annum + benefits + training/certifications
Posted: 5 days ago
Ipswich, Suffolk
CV Screen Ltd
Salary: to £21,000 + Car + Benefits
Posted: 5 days ago