The statistics below represent IT jobs advertised across the Suffolk region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
IT Support
East of England / Suffolk
Rank 45 63 38
Rank change year-on-year
+18 -25
Permanent jobs requiring an IT Support 11 10 25
As % of all permanent IT jobs located in Suffolk 3.00% 1.66% 4.66%
As % of the Job Titles category 3.00% 1.72% 4.76%
Number of salaries quoted 11 10 22
Median salary £30,000 £22,500 £18,000
Median salary % change year-on-year
+33.33% +25.00%
UK excluding London median salary £25,000 £25,000 £24,595
% change year-on-year
- +1.64%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
367 580 525
As % of all permanent IT jobs located in Suffolk 100.00% 96.19% 97.77%
Number of salaries quoted 332 497 430
Median salary £37,500 £34,000 £35,000
Median salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £25,000 £20,500 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Suffolk

IT Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Suffolk region.

IT Support Salary Trend in Suffolk

IT Support
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing IT Support across the Suffolk region over the 3 months to 20 February 2017.

IT Support Salary Histogram in Suffolk

IT Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Suffolk region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +27 6 £30,000 +33.33%
Bury St Edmunds - 1 £25,000 -
IT Support
East of England

IT Support Skill Set
Top 30 Related IT Skills in Suffolk

For the 6 months to 20 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring IT Support in the job title.

1 15 (88.24%) Windows
2 11 (64.71%) Windows 7
3 10 (58.82%) Active Directory
4 8 (47.06%) Microsoft
4 8 (47.06%) Windows Server
5 7 (41.18%) VPN
5 7 (41.18%) DNS
6 6 (35.29%) MS Exchange
6 6 (35.29%) MS Office
6 6 (35.29%) Google
6 6 (35.29%) Remote Desktop
6 6 (35.29%) Windows Server 2008
6 6 (35.29%) Hyper-V
7 5 (29.41%) Mac OS
7 5 (29.41%) Exchange Server 2010
7 5 (29.41%) High Availability
7 5 (29.41%) Microsoft Azure
7 5 (29.41%) Amazon AWS
7 5 (29.41%) IMAP
7 5 (29.41%) Office 365
7 5 (29.41%) Windows 8
7 5 (29.41%) Google Cloud Platform
7 5 (29.41%) Driving Licence
7 5 (29.41%) Ticket Management
7 5 (29.41%) Windows 10
7 5 (29.41%) Presales
7 5 (29.41%) Telecoms
7 5 (29.41%) Network+ Certification
7 5 (29.41%) Clustering
7 5 (29.41%) CCNA

IT Support Skill Set
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (35.29%) MS Exchange
2 5 (29.41%) Exchange Server 2010
3 2 (11.76%) Skype for Business
4 1 (5.88%) BizTalk Server
4 1 (5.88%) SharePoint
Applications
1 6 (35.29%) MS Office
2 2 (11.76%) MS Excel
3 1 (5.88%) MS PowerPoint
3 1 (5.88%) MS Visio
Business Applications
1 2 (11.76%) Dynamics CRM
Cloud Services
1 5 (29.41%) Amazon AWS
1 5 (29.41%) Google Cloud Platform
1 5 (29.41%) Microsoft Azure
1 5 (29.41%) Office 365
2 1 (5.88%) G Suite
Communications & Networking
1 7 (41.18%) DNS
1 7 (41.18%) VPN
2 6 (35.29%) Remote Desktop
3 5 (29.41%) Firewall
3 5 (29.41%) HTTP
3 5 (29.41%) HTTPS
3 5 (29.41%) IMAP
3 5 (29.41%) Internet
3 5 (29.41%) SMTP
4 2 (11.76%) DHCP
4 2 (11.76%) LAN
4 2 (11.76%) WAN
Database & Business Intelligence
1 2 (11.76%) SQL Server
2 1 (5.88%) Crystal Reports
General
1 5 (29.41%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) Middleware
Miscellaneous
1 5 (29.41%) Clustering
1 5 (29.41%) Driving Licence
2 1 (5.88%) Enterprise Software
2 1 (5.88%) Management Information System
Operating Systems
1 15 (88.24%) Windows
2 11 (64.71%) Windows 7
3 8 (47.06%) Windows Server
4 6 (35.29%) Windows Server 2008
5 5 (29.41%) Linux
5 5 (29.41%) Mac OS
5 5 (29.41%) Unix
5 5 (29.41%) Windows 10
5 5 (29.41%) Windows 8
6 2 (11.76%) Windows Server 2012
7 1 (5.88%) Apple iOS
7 1 (5.88%) Mac OS X
Processes & Methodologies
1 5 (29.41%) Disaster Recovery
1 5 (29.41%) High Availability
1 5 (29.41%) Presales
1 5 (29.41%) Ticket Management
2 2 (11.76%) CRM
3 1 (5.88%) Business Analysis
3 1 (5.88%) Incident Management
3 1 (5.88%) ITIL
3 1 (5.88%) Problem Management
3 1 (5.88%) Service Management
3 1 (5.88%) Software Testing
3 1 (5.88%) Time Management
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) A+ Certification
1 5 (29.41%) CCNA
1 5 (29.41%) Cisco Certification
1 5 (29.41%) MCP
1 5 (29.41%) MCSA
1 5 (29.41%) MCSE
1 5 (29.41%) Microsoft Certification
1 5 (29.41%) Network+ Certification
Quality Assurance & Compliance
1 1 (5.88%) HL7
1 1 (5.88%) QA
System Software
1 10 (58.82%) Active Directory
2 6 (35.29%) Hyper-V
3 1 (5.88%) VMware Infrastructure
3 1 (5.88%) vSphere
Vendors
1 8 (47.06%) Microsoft
2 6 (35.29%) Google
3 1 (5.88%) VMware