The table below looks at the statistics for CRM skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 53 25 37
Rank change year-on-year
-28 +12
Permanent jobs citing CRM 21 39 25
As % of all permanent IT jobs located in Suffolk 3.52% 7.60% 5.81%
As % of the Processes & Methodologies category 4.08% 9.82% 6.79%
Number of salaries quoted 14 35 24
Average salary £30,750 £45,000 £40,000
Average salary % change year-on-year
-31.66% +12.50%
90% offered a salary of more than £22,500 £27,500 £37,500
10% offered a salary of more than £50,000 £61,500 £60,000
UK excluding London average salary £45,000 £45,000 £45,000
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
515 397 368
As % of all permanent IT jobs located in Suffolk 86.26% 77.39% 85.58%
Number of salaries quoted 437 318 297
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £26,000 £26,000 £27,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Suffolk region.

CRM Salary Trend in Suffolk

CRM
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing CRM across the Suffolk region over the 3 months to 10 February 2016.

CRM Salary Histogram in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Suffolk region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +2 9 £50,000 +2.56%
Ipswich -22 8 £29,000 -22.66%
CRM
East of England

CRM
Top 30 Related IT Skills in Suffolk

For the 6 months to 10 February 2016, IT jobs across the Suffolk region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (53.57%) Agile Software Development
2 13 (46.43%) Dynamics CRM
3 12 (42.86%) MS Excel
4 10 (35.71%) Enterprise Software
5 9 (32.14%) Microsoft
6 8 (28.57%) SQL Server
6 8 (28.57%) TDD
7 7 (25.00%) Pair Programming
7 7 (25.00%) Marketing
7 7 (25.00%) .NET
8 6 (21.43%) JavaScript
8 6 (21.43%) SQL
8 6 (21.43%) Data Modelling
8 6 (21.43%) Automated Testing
8 6 (21.43%) BDD
9 5 (17.86%) C#
9 5 (17.86%) HTML
10 4 (14.29%) ASP.NET
10 4 (14.29%) Windows
10 4 (14.29%) MVC
10 4 (14.29%) Web Development
10 4 (14.29%) Scrum
10 4 (14.29%) Digital Marketing
10 4 (14.29%) Software Delivery
10 4 (14.29%) Mobile App
11 3 (10.71%) QA
11 3 (10.71%) SQL Server 2008
11 3 (10.71%) BT
11 3 (10.71%) Project Management
11 3 (10.71%) DSDM

CRM
Top Related IT Skills in Suffolk by Category

For the 6 months to 10 February 2016, IT jobs across the Suffolk region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.14%) BizTalk Server
1 2 (7.14%) Confluence
1 2 (7.14%) IIS
1 2 (7.14%) Tomcat
2 1 (3.57%) Apache
2 1 (3.57%) Drupal
2 1 (3.57%) JBoss
2 1 (3.57%) SharePoint
2 1 (3.57%) WebLogic
Applications
1 12 (42.86%) MS Excel
Business Applications
1 13 (46.43%) Dynamics CRM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 3 (10.71%) DNS
1 3 (10.71%) TCP/IP
2 2 (7.14%) Internet
3 1 (3.57%) DHCP
3 1 (3.57%) VoIP
Database & Business Intelligence
1 8 (28.57%) SQL Server
2 3 (10.71%) SQL Server 2008
3 2 (7.14%) SQL Server 2000
4 1 (3.57%) Hadoop
4 1 (3.57%) Jackrabbit
4 1 (3.57%) MongoDB
4 1 (3.57%) NoSQL
4 1 (3.57%) Oracle Database
4 1 (3.57%) Oracle Database 10g
Development Applications
1 3 (10.71%) Visual Studio
2 2 (7.14%) JIRA
2 2 (7.14%) Team Foundation Server
3 1 (3.57%) Git (software)
3 1 (3.57%) Jenkins
3 1 (3.57%) Subversion
3 1 (3.57%) Toad
General
1 7 (25.00%) Marketing
2 1 (3.57%) Finance
2 1 (3.57%) Retail
2 1 (3.57%) Telecoms
Job Titles
1 16 (57.14%) Developer
2 7 (25.00%) CRM Developer
2 7 (25.00%) Microsoft Developer
3 4 (14.29%) .NET Developer
3 4 (14.29%) Project Manager
4 3 (10.71%) Agile Project Manager
4 3 (10.71%) ASP.NET Developer
4 3 (10.71%) Junior
4 3 (10.71%) Senior Manager
4 3 (10.71%) Senior Project Manager
4 3 (10.71%) Software Project Manager
5 2 (7.14%) C++ Developer
5 2 (7.14%) Junior Manual Tester
5 2 (7.14%) Junior Penetration Tester
5 2 (7.14%) Junior Tester
5 2 (7.14%) Manual Tester
5 2 (7.14%) Support Engineer
5 2 (7.14%) Tester
6 1 (3.57%) Android Developer
6 1 (3.57%) Configuration Administrator
Libraries, Frameworks & Software Standards
1 7 (25.00%) .NET
2 5 (17.86%) HTML
3 4 (14.29%) ASP.NET
4 3 (10.71%) CSS
5 2 (7.14%) SOAP
5 2 (7.14%) XML
6 1 (3.57%) Ajax
6 1 (3.57%) Hibernate
6 1 (3.57%) J2EE
6 1 (3.57%) Java EE
6 1 (3.57%) jQuery
6 1 (3.57%) JSF
6 1 (3.57%) JSON
6 1 (3.57%) JSP
6 1 (3.57%) Memcached
6 1 (3.57%) OAuth
6 1 (3.57%) Spring
6 1 (3.57%) WCF
6 1 (3.57%) Web Services
6 1 (3.57%) WPF
Miscellaneous
1 10 (35.71%) Enterprise Software
2 4 (14.29%) Mobile App
3 2 (7.14%) BBC
3 2 (7.14%) Management Information System
3 2 (7.14%) Statistics
3 2 (7.14%) Visualisation
4 1 (3.57%) Analytical Skills
4 1 (3.57%) Computer Science
Operating Systems
1 4 (14.29%) Windows
2 3 (10.71%) Linux
3 2 (7.14%) Red Hat Enterprise Linux
3 2 (7.14%) Windows Server
4 1 (3.57%) Android
4 1 (3.57%) Windows 7
4 1 (3.57%) Windows 8
4 1 (3.57%) Windows Server 2008
4 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 15 (53.57%) Agile Software Development
2 8 (28.57%) TDD
3 7 (25.00%) Pair Programming
4 6 (21.43%) Automated Testing
4 6 (21.43%) BDD
4 6 (21.43%) Data Modelling
5 4 (14.29%) Digital Marketing
5 4 (14.29%) MVC
5 4 (14.29%) Scrum
5 4 (14.29%) Software Delivery
5 4 (14.29%) Web Development
6 3 (10.71%) DSDM
6 3 (10.71%) Project Management
6 3 (10.71%) RUP
7 2 (7.14%) Business Continuity
7 2 (7.14%) Continuous Improvement
7 2 (7.14%) Data Management
7 2 (7.14%) Network Load Balancing
7 2 (7.14%) Server Building
7 2 (7.14%) Service Management
Programming Languages
1 6 (21.43%) JavaScript
1 6 (21.43%) SQL
2 5 (17.86%) C#
3 3 (10.71%) PHP
3 3 (10.71%) T-SQL
4 2 (7.14%) Bash Shell
4 2 (7.14%) C++
4 2 (7.14%) Java
4 2 (7.14%) Perl
4 2 (7.14%) PowerShell
5 1 (3.57%) Jython
5 1 (3.57%) VC++
5 1 (3.57%) WebLogic Scripting Tool
Qualifications
1 1 (3.57%) Degree
1 1 (3.57%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (10.71%) QA
System Software
1 2 (7.14%) NFS
2 1 (3.57%) Oracle RAC
Vendors
1 9 (32.14%) Microsoft
2 3 (10.71%) BT
3 2 (7.14%) Google
3 2 (7.14%) IBM
3 2 (7.14%) Red Hat
4 1 (3.57%) Oracle
4 1 (3.57%) Sage
4 1 (3.57%) SAP