The table below looks at the statistics for SLA skills in IT jobs advertised for the Sunderland region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 23 9 5
Rank change year-on-year
-14 -4
Permanent jobs citing SLA 1 5 10
As % of all permanent IT jobs located in Sunderland 1.75% 12.50% 27.03%
As % of the Quality Assurance & Compliance category 100.00% 100.00% 100.00%
Number of salaries quoted 1 5 9
Average salary £24,000 £27,500 £39,000
Average salary % change year-on-year
-12.72% -29.48%
UK excluding London average salary £35,000 £32,500 £36,000
% change year-on-year
+7.69% -9.72%
SLA
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Sunderland region.

Quality Assurance & Compliance Category
Sunderland
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
1 5 10
As % of all permanent IT jobs located in Sunderland 1.75% 12.50% 27.03%
Number of salaries quoted 1 5 9
Average salary £24,000 £27,500 £39,000
Average salary % change year-on-year
-12.72% -29.48%
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Sunderland

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Sunderland region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Sunderland

SLA
Salary Trend in Sunderland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Sunderland region.

SLA Salary Trend in Sunderland

SLA
Top 30 Related IT Skills in Sunderland

For the 6 months to 31 August 2015, IT jobs across the Sunderland region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2 (100.00%) Cisco
1 2 (100.00%) Windows
1 2 (100.00%) LAN
1 2 (100.00%) WAN
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows 7
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server 2012
2 1 (50.00%) Exchange Server 2013
2 1 (50.00%) ITIL Foundation Certificate
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) ITIL
2 1 (50.00%) MCP
2 1 (50.00%) Hyper-V
2 1 (50.00%) XenApp
2 1 (50.00%) XenDesktop
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) IBM Notes
2 1 (50.00%) MCSE
2 1 (50.00%) MCSA
2 1 (50.00%) Windows XP
2 1 (50.00%) MS Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) A+ Certification
2 1 (50.00%) Lotus

SLA
Top Related IT Skills in Sunderland by Category

For the 6 months to 31 August 2015, IT jobs across the Sunderland region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) Exchange Server 2013
1 1 (50.00%) Exchange Server 2010
1 1 (50.00%) IBM Notes
1 1 (50.00%) MS Exchange
1 1 (50.00%) Exchange Server 2003
1 1 (50.00%) Exchange Server 2007
Communications & Networking
1 2 (100.00%) LAN
1 2 (100.00%) WAN
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) Firewall
2 1 (50.00%) Wi-Fi
Job Titles
1 1 (50.00%) Desktop Support
1 1 (50.00%) Support Engineer
1 1 (50.00%) Field Engineer
1 1 (50.00%) Desktop Support Engineer
1 1 (50.00%) Desktop Engineer
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows 7
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server 2012
2 1 (50.00%) Windows XP
2 1 (50.00%) Windows Server 2003
Processes & Methodologies
1 1 (50.00%) ITIL
Qualifications
1 1 (50.00%) ITIL Foundation Certificate
1 1 (50.00%) MCP
1 1 (50.00%) MCSE
1 1 (50.00%) MCSA
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) A+ Certification
System Software
1 1 (50.00%) Hyper-V
1 1 (50.00%) XenApp
1 1 (50.00%) XenDesktop
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) Citrix
2 1 (50.00%) Lotus
2 1 (50.00%) VMware
2 1 (50.00%) WatchGuard