The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 177 204 192
Rank change year-on-year
+27 -12
Permanent jobs requiring a 2nd Line Support Analyst 28 18 16
As % of all permanent IT jobs located in Surrey 0.72% 0.40% 0.37%
As % of the Job Titles category 0.74% 0.41% 0.39%
Number of salaries quoted 25 18 16
Average salary £28,000 £26,000 £25,000
Average salary % change year-on-year
+7.69% +4.00%
90% offered a salary of more than £19,750 £23,500 £23,500
10% offered a salary of more than £30,000 £35,000 £30,000
UK excluding London average salary £25,000 £25,000 £23,500
% change year-on-year
- +6.38%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3769 4396 4142
As % of all permanent IT jobs located in Surrey 97.14% 98.26% 96.73%
Number of salaries quoted 3281 3676 3285
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £60,000 £63,750
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 8 February 2016.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 8 £28,000 -
Redhill - 5 £30,000 -
Woking -6 2 £32,000 +33.33% 1
Thames Ditton - 1 £22,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 8 February 2016, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 51 (92.73%) Windows
2 40 (72.73%) MS Exchange
3 39 (70.91%) Microsoft
4 37 (67.27%) Windows Server
5 36 (65.45%) MS Excel
6 34 (61.82%) Windows Server 2008
7 30 (54.55%) Windows 7
7 30 (54.55%) Active Directory
8 27 (49.09%) TCP/IP
8 27 (49.09%) Windows Server 2012
9 26 (47.27%) VMware
10 24 (43.64%) Firewall
10 24 (43.64%) Blackberry
11 22 (40.00%) DNS
12 21 (38.18%) SLA
12 21 (38.18%) Windows 8
13 20 (36.36%) Exchange Server 2010
13 20 (36.36%) Citrix
13 20 (36.36%) MS Office
13 20 (36.36%) VMware Infrastructure
14 19 (34.55%) Exchange Server 2007
14 19 (34.55%) Exchange Server 2013
15 18 (32.73%) Hyper-V
16 17 (30.91%) Backup Exec
16 17 (30.91%) SharePoint
17 15 (27.27%) Symantec
18 14 (25.45%) HP
18 14 (25.45%) Dell
18 14 (25.45%) SSL
18 14 (25.45%) SonicWALL

2nd Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 8 February 2016, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (72.73%) MS Exchange
2 20 (36.36%) Exchange Server 2010
3 19 (34.55%) Exchange Server 2007
3 19 (34.55%) Exchange Server 2013
4 17 (30.91%) SharePoint
5 8 (14.55%) Blackberry Enterprise Server
6 7 (12.73%) Exchange Server 2003
7 3 (5.45%) SharePoint 2010
8 1 (1.82%) IBM Notes
Applications
1 36 (65.45%) MS Excel
2 20 (36.36%) MS Office
3 9 (16.36%) MS PowerPoint
4 5 (9.09%) MS Visio
Cloud Services
1 5 (9.09%) Office 365
Communications & Networking
1 27 (49.09%) TCP/IP
2 24 (43.64%) Firewall
3 22 (40.00%) DNS
4 14 (25.45%) SSL
5 11 (20.00%) VPN
6 5 (9.09%) LAN
7 4 (7.27%) DHCP
7 4 (7.27%) WAN
8 2 (3.64%) VoIP
9 1 (1.82%) Wi-Fi
9 1 (1.82%) WLAN
Database & Business Intelligence
1 2 (3.64%) SQL Server
General
1 4 (7.27%) Finance
2 1 (1.82%) Advertising
2 1 (1.82%) Banking
2 1 (1.82%) Retail
2 1 (1.82%) Retail Banking
2 1 (1.82%) Russian Language
Miscellaneous
1 24 (43.64%) Blackberry
2 8 (14.55%) Video Conferencing
3 5 (9.09%) Driving Licence
4 3 (5.45%) Computer Science
4 3 (5.45%) EPoS
5 2 (3.64%) Analytical Skills
6 1 (1.82%) User Experience
Operating Systems
1 51 (92.73%) Windows
2 37 (67.27%) Windows Server
3 34 (61.82%) Windows Server 2008
4 30 (54.55%) Windows 7
5 27 (49.09%) Windows Server 2012
6 21 (38.18%) Windows 8
7 12 (21.82%) Windows XP
8 11 (20.00%) Windows Server 2003
9 5 (9.09%) Windows 10
10 4 (7.27%) Android
11 3 (5.45%) Apple iOS
11 3 (5.45%) Linux
12 2 (3.64%) Windows Vista
Processes & Methodologies
1 11 (20.00%) Kalman Filter
1 11 (20.00%) Web Filtering
2 10 (18.18%) ITIL
3 6 (10.91%) Patch Management
4 5 (9.09%) Business Continuity
4 5 (9.09%) Service Delivery
5 4 (7.27%) Email Filtering
5 4 (7.27%) Service Management
6 3 (5.45%) Project Management
6 3 (5.45%) Software Engineering
6 3 (5.45%) User Acceptance Testing
7 2 (3.64%) Application Packaging
7 2 (3.64%) Change Management
7 2 (3.64%) Performance Monitoring
8 1 (1.82%) Analytics
8 1 (1.82%) Change Control
8 1 (1.82%) Mentoring
8 1 (1.82%) Risk Management
8 1 (1.82%) SDLC
8 1 (1.82%) Software Deployment
Programming Languages
1 5 (9.09%) SQL
Qualifications
1 5 (9.09%) MCSE
1 5 (9.09%) Microsoft Certification
2 4 (7.27%) MCP
3 3 (5.45%) Degree
3 3 (5.45%) MCSA
4 1 (1.82%) CCNA
4 1 (1.82%) Cisco Certification
4 1 (1.82%) MCDST
Quality Assurance & Compliance
1 21 (38.18%) SLA
System Software
1 30 (54.55%) Active Directory
2 20 (36.36%) VMware Infrastructure
3 18 (32.73%) Hyper-V
4 8 (14.55%) XenApp
5 4 (7.27%) vSphere
6 3 (5.45%) Terminal Services
7 2 (3.64%) XenDesktop
Systems Management
1 17 (30.91%) Backup Exec
2 7 (12.73%) SCCM
Vendors
1 39 (70.91%) Microsoft
2 26 (47.27%) VMware
3 20 (36.36%) Citrix
4 15 (27.27%) Symantec
5 14 (25.45%) Dell
5 14 (25.45%) HP
5 14 (25.45%) SonicWALL
6 7 (12.73%) Juniper
7 5 (9.09%) Adobe
7 5 (9.09%) Avaya
7 5 (9.09%) Mitel
8 3 (5.45%) LANDesk
8 3 (5.45%) ThinPrint
9 1 (1.82%) Apple
9 1 (1.82%) CheckPoint
9 1 (1.82%) Cisco
9 1 (1.82%) Forcepoint
9 1 (1.82%) Lotus
9 1 (1.82%) SolarWinds
9 1 (1.82%) Tripwire
Cobham, Surrey
Michael Bailey Associates
Salary: Market Salary
Posted: 2 hours ago
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 3 days ago