The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 208 191 224
Rank change year-on-year
-17 +33
Permanent jobs requiring a 2nd Line Support Analyst 11 17 1
As % of all permanent IT jobs located in Surrey 0.23% 0.36% 0.019%
As % of the Job Titles category 0.25% 0.38% 0.020%
Number of salaries quoted 11 17 1
Average salary £28,500 £24,500 £30,000
Average salary % change year-on-year
+16.32% -18.33%
UK excluding London average salary £24,000 £23,500 £23,250
% change year-on-year
+2.12% +1.07%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4484 4501 5079
As % of all permanent IT jobs located in Surrey 95.22% 95.44% 96.23%
Number of salaries quoted 3631 3674 4365
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,500 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 23 September 2014.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +9 2 £32,500 +62.50%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 23 September 2014, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 13 (86.67%) Windows
2 8 (53.33%) Active Directory
3 7 (46.67%) Windows Server 2008
4 6 (40.00%) VMware Infrastructure
4 6 (40.00%) VMware
4 6 (40.00%) TCP/IP
5 5 (33.33%) ITIL
5 5 (33.33%) DNS
5 5 (33.33%) SLA
5 5 (33.33%) Windows Server 2012
6 4 (26.67%) Windows Server 2003
6 4 (26.67%) Data Warehouse
6 4 (26.67%) MS Exchange
6 4 (26.67%) Project Management
6 4 (26.67%) Banking
6 4 (26.67%) Retail
6 4 (26.67%) Statistics
6 4 (26.67%) Finance
6 4 (26.67%) Team Foundation Server
6 4 (26.67%) Hyper-V
6 4 (26.67%) Continuous Improvement
7 3 (20.00%) Security Cleared
7 3 (20.00%) VPN
7 3 (20.00%) MS Excel
7 3 (20.00%) Cisco
7 3 (20.00%) SSL
8 2 (13.33%) Microsoft
8 2 (13.33%) SAN
8 2 (13.33%) Linux
8 2 (13.33%) SQL

2nd Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 23 September 2014, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) MS Exchange
2 2 (13.33%) IIS
3 1 (6.67%) SharePoint
3 1 (6.67%) Exchange Server 2007
3 1 (6.67%) Exchange Server 2010
3 1 (6.67%) Exchange Server 2013
Applications
1 3 (20.00%) MS Excel
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 6 (40.00%) TCP/IP
2 5 (33.33%) DNS
3 3 (20.00%) SSL
3 3 (20.00%) VPN
4 2 (13.33%) SAN
4 2 (13.33%) IPsec
4 2 (13.33%) NAS
5 1 (6.67%) VLAN
5 1 (6.67%) Internet
5 1 (6.67%) DSL
5 1 (6.67%) Firewall
5 1 (6.67%) VoIP
5 1 (6.67%) WAN
5 1 (6.67%) DHCP
Database & Business Intelligence
1 4 (26.67%) Data Warehouse
2 1 (6.67%) SQL Server
Development Applications
1 4 (26.67%) Team Foundation Server
General
1 4 (26.67%) Finance
1 4 (26.67%) Banking
1 4 (26.67%) Retail
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
1 2 (13.33%) ASP.NET
Miscellaneous
1 4 (26.67%) Statistics
2 2 (13.33%) Analytical Skills
3 1 (6.67%) Video Conferencing
Operating Systems
1 13 (86.67%) Windows
2 7 (46.67%) Windows Server 2008
3 5 (33.33%) Windows Server 2012
4 4 (26.67%) Windows Server 2003
5 2 (13.33%) Windows Vista
5 2 (13.33%) Linux
5 2 (13.33%) Windows XP
5 2 (13.33%) CentOS
5 2 (13.33%) Red Hat Enterprise Linux
5 2 (13.33%) Windows 7
Processes & Methodologies
1 5 (33.33%) ITIL
2 4 (26.67%) Project Management
2 4 (26.67%) Continuous Improvement
3 2 (13.33%) Service Management
4 1 (6.67%) Mobile Device Management
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) R
Qualifications
1 3 (20.00%) Security Cleared
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 8 (53.33%) Active Directory
2 6 (40.00%) VMware Infrastructure
3 4 (26.67%) Hyper-V
4 2 (13.33%) vSphere
5 1 (6.67%) Terminal Services
Systems Management
1 1 (6.67%) NetBackup
1 1 (6.67%) SCCM
Vendors
1 6 (40.00%) VMware
2 3 (20.00%) Cisco
3 2 (13.33%) Microsoft
4 1 (6.67%) IBM
4 1 (6.67%) Polycom
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: 8 days ago