Surrey 2nd Line Support Analyst Jobs

The table below looks at the demand for the 2nd Line Support Analyst role in IT jobs within the Surrey region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 3 December 2008 with a comparison to the same period last year.

Second Line Support Analyst
Location Banbury Basingstoke Bedford Bedfordshire Berkshire Birmingham Brighton Bristol Buckinghamshire Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire Chester City of London Colchester Coventry Crawley Derby Derbyshire Docklands, London Dunfermline East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Farnborough Farnham Fife Glasgow Gloucestershire Grantham Guildford Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire Ipswich Kent Kingston Upon Thames Leeds Leicester Leicestershire Lincolnshire Liverpool Livingston London Maidenhead Manchester Merseyside Middlesex Milton Keynes New Malden Newcastle Newport North East North West Northampton Northamptonshire Nottingham Nottinghamshire Nuneaton Oxfordshire Perth and Kinross Peterborough Portsmouth Reading Redhill Royston Salisbury Scotland Shropshire Slough Somerset South East South Wales South West Southampton Staines Suffolk Surrey Swindon Telford Thurrock Twickenham Tyne and Wear UK Wales Walsall Warwick Warwickshire Welwyn Garden City West Lothian West Midlands West Sussex West Yorkshire Weston-super-Mare Wiltshire Wimbledon Yorkshire	3 months to 3 Dec 2008	Same period last year
Rank	190	220
Rank change on same period last year	+30
Matching permanent IT job ads	28	36
As % of all UK permanent IT job ads sampled	0.019 %	0.016 %
As % of the category below	0.459 %	0.363 %
Salaries quoted	19	26
Average minimum salary	£24,250	£24,769
Average salary	£26,300	£26,365
% change on same period last year	-0.24 %
Average maximum salary	£28,350	£27,962
UK excluding London average salary	£25,125	£26,021
% change on same period last year	-3.44 %
Job Titles Surrey
Matching permanent IT job ads	6106	9930
As % of all UK permanent IT job ads sampled	4.102 %	4.507 %
Salaries quoted	4948	8028
Average minimum salary	£36,182	£36,832
Average salary	£39,482	£40,326
% change on same period last year	-2.09 %
Average maximum salary	£42,782	£43,820
UK excluding London average salary	£38,491	£39,065
% change on same period last year	-1.46 %
2nd Line Support Analyst South East

2nd Line Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support Analyst across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 3 December 2008.

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 3 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Staines	-3	14	£30,357	-15.96 %
Farnham	-	1	£28,000	-
Epsom	-	1	£24,000	-
Guildford	+4	1	£24,000	-
Redhill	-	1	£23,000	-

2nd Line Support Analyst South East

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 3 December 2008, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 34 (65.38 %) Windows 2 25 (48.08 %) Microsoft 2 25 (48.08 %) Active Directory 3 23 (44.23 %) Microsoft Certification 4 22 (42.31 %) MCSE 4 22 (42.31 %) Windows Server 2003 5 17 (32.69 %) MS Excel 6 16 (30.77 %) MS Office 7 15 (28.85 %) Windows 2000 7 15 (28.85 %) IIS 8 14 (26.92 %) MCP 8 14 (26.92 %) DNS 9 11 (21.15 %) Windows XP 9 11 (21.15 %) SQL 10 10 (19.23 %) Load Balancing

11 8 (15.38 %) Health 11 8 (15.38 %) Clustering 12 7 (13.46 %) Client/Server 12 7 (13.46 %) LAN 13 6 (11.54 %) MCSA 14 5 (9.615 %) ITIL 14 5 (9.615 %) SQL Server 14 5 (9.615 %) Internet 14 5 (9.615 %) TCP/IP 14 5 (9.615 %) Pensions 15 4 (7.692 %) WAN 16 3 (5.769 %) A+ Certification 16 3 (5.769 %) ITIL Certification 16 3 (5.769 %) Lotus Notes 16 3 (5.769 %) Windows NT

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 3 December 2008, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 2 (3.846 %) .NET 1 2 (3.846 %) .NET Framework	Application Platforms 1 15 (28.85 %) IIS 2 3 (5.769 %) Lotus Notes 3 2 (3.846 %) Commerce Server 3 2 (3.846 %) Blackberry Enterprise Server 3 2 (3.846 %) CMS 4 1 (1.923 %) Exchange Server 5.5 4 1 (1.923 %) Exchange Server 2000 4 1 (1.923 %) Lotus Domino 4 1 (1.923 %) MS Exchange
Applications 1 17 (32.69 %) MS Excel 2 16 (30.77 %) MS Office	Communications & Networking 1 14 (26.92 %) DNS 2 7 (13.46 %) LAN 3 5 (9.615 %) Internet 3 5 (9.615 %) TCP/IP 4 4 (7.692 %) WAN 5 1 (1.923 %) DHCP 5 1 (1.923 %) VoIP
Database & Business Intelligence 1 5 (9.615 %) SQL Server 2 1 (1.923 %) SQL Server 2000 2 1 (1.923 %) SQL Server 2005	General 1 8 (15.38 %) Health 2 5 (9.615 %) Pensions 3 3 (5.769 %) Automotive 3 3 (5.769 %) Retail
Miscellaneous 1 8 (15.38 %) Clustering 2 7 (13.46 %) Client/Server 3 1 (1.923 %) AS400 3 1 (1.923 %) Spanish Language 3 1 (1.923 %) iSeries	Operating Systems 1 34 (65.38 %) Windows 2 22 (42.31 %) Windows Server 2003 3 15 (28.85 %) Windows 2000 4 11 (21.15 %) Windows XP 5 3 (5.769 %) Windows NT 6 2 (3.846 %) Windows 2000 Server
Processes & Methodologies 1 10 (19.23 %) Load Balancing 2 5 (9.615 %) ITIL	Programming Languages 1 11 (21.15 %) SQL 2 2 (3.846 %) VBA 2 2 (3.846 %) Python
Qualifications 1 23 (44.23 %) Microsoft Certification 2 22 (42.31 %) MCSE 3 14 (26.92 %) MCP 4 6 (11.54 %) MCSA 5 3 (5.769 %) A+ Certification 5 3 (5.769 %) ITIL Certification 6 2 (3.846 %) Degree	Quality Assurance & Compliance 1 1 (1.923 %) SLA
System Software 1 25 (48.08 %) Active Directory	Vendors 1 25 (48.08 %) Microsoft 2 3 (5.769 %) Lotus 2 3 (5.769 %) Kerridge 3 2 (3.846 %) SurfControl 3 2 (3.846 %) LANDesk 3 2 (3.846 %) Cisco 3 2 (3.846 %) Toshiba 3 2 (3.846 %) Novell 3 2 (3.846 %) HP 3 2 (3.846 %) Dell 4 1 (1.923 %) Citrix 4 1 (1.923 %) VERITAS