The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 173 211 217
Rank change year-on-year
+38 +6
Permanent jobs requiring a 2nd Line Support Analyst 19 11 10
As % of all permanent IT jobs located in Surrey 0.52% 0.24% 0.19%
As % of the Job Titles category 0.54% 0.24% 0.19%
Number of salaries quoted 14 11 10
Median salary £27,500 £25,000 £23,500
Median salary % change year-on-year
+10.00% +6.38%
90% offered a salary of more than £18,750 £24,500 £20,180
10% offered a salary of more than £29,500 £33,750 £28,500
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3538 4564 5173
As % of all permanent IT jobs located in Surrey 97.01% 98.17% 97.18%
Number of salaries quoted 3037 3844 4300
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 30 June 2016.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chertsey - 5 £27,500 -
Cobham - 4 - -
Epsom - 3 £18,750 -
Guildford - 3 £28,000 - 1
Redhill - 3 £29,500 -
Leatherhead +17 1 £28,500 +3.63%
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 30 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support Analyst in the job title.

1 57 (95.00%) Windows
2 33 (55.00%) Microsoft
3 31 (51.67%) Active Directory
4 30 (50.00%) Windows 7
5 29 (48.33%) MS Office
6 26 (43.33%) MS Exchange
6 26 (43.33%) Citrix
7 20 (33.33%) SQL
8 19 (31.67%) MS Excel
9 18 (30.00%) XenApp
9 18 (30.00%) Blackberry
9 18 (30.00%) Oracle
10 17 (28.33%) MCSE
10 17 (28.33%) Microsoft Certification
10 17 (28.33%) Windows Server 2008
10 17 (28.33%) Windows Server
10 17 (28.33%) Windows Server 2012
11 16 (26.67%) MCP
12 14 (23.33%) ITIL
12 14 (23.33%) Office 365
13 12 (20.00%) MCDST
13 12 (20.00%) Smartphone
14 10 (16.67%) Exchange Server 2010
14 10 (16.67%) Degree
14 10 (16.67%) Video Conferencing
15 9 (15.00%) Time Management
15 9 (15.00%) Firewall
15 9 (15.00%) Apache
15 9 (15.00%) SLA
15 9 (15.00%) Unix

2nd Line Support Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (43.33%) MS Exchange
2 10 (16.67%) Exchange Server 2010
3 9 (15.00%) Apache
4 4 (6.67%) Exchange Server 2007
4 4 (6.67%) Exchange Server 2013
5 3 (5.00%) Blackberry Enterprise Server
6 2 (3.33%) Exchange Server 2003
6 2 (3.33%) SharePoint
7 1 (1.67%) IBM Notes
Applications
1 29 (48.33%) MS Office
2 19 (31.67%) MS Excel
3 8 (13.33%) MS PowerPoint
4 2 (3.33%) MS Visio
Business Applications
1 1 (1.67%) SAP Oil and Gas
Cloud Services
1 14 (23.33%) Office 365
Communications & Networking
1 9 (15.00%) Firewall
2 7 (11.67%) LAN
2 7 (11.67%) TCP/IP
3 5 (8.33%) VoIP
4 4 (6.67%) VPN
5 3 (5.00%) WAN
5 3 (5.00%) Wireless
5 3 (5.00%) WLAN
6 2 (3.33%) DNS
6 2 (3.33%) SSL
7 1 (1.67%) Internet
7 1 (1.67%) Intranet
7 1 (1.67%) IP Telephony
Database & Business Intelligence
1 9 (15.00%) Oracle Database
2 2 (3.33%) SQL Server
General
1 7 (11.67%) Finance
2 4 (6.67%) Advertising
3 2 (3.33%) Marketing
4 1 (1.67%) Electronics
4 1 (1.67%) Legal
4 1 (1.67%) Manufacturing
4 1 (1.67%) Russian Language
4 1 (1.67%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (15.00%) HTML
2 1 (1.67%) ODBC
Miscellaneous
1 18 (30.00%) Blackberry
2 12 (20.00%) Smartphone
3 10 (16.67%) Video Conferencing
4 2 (3.33%) Analytical Skills
5 1 (1.67%) AS400
5 1 (1.67%) Client/Server
5 1 (1.67%) Data Centre
5 1 (1.67%) Driving Licence
5 1 (1.67%) iPad
5 1 (1.67%) iPhone
5 1 (1.67%) Management Information System
Operating Systems
1 57 (95.00%) Windows
2 30 (50.00%) Windows 7
3 17 (28.33%) Windows Server
3 17 (28.33%) Windows Server 2008
3 17 (28.33%) Windows Server 2012
4 9 (15.00%) Unix
5 6 (10.00%) Windows 10
6 4 (6.67%) Windows 8
7 3 (5.00%) Windows Server 2003
8 2 (3.33%) Windows XP
9 1 (1.67%) Android
9 1 (1.67%) Apple iOS
9 1 (1.67%) Linux
9 1 (1.67%) Mac OS
9 1 (1.67%) Mac OS X
9 1 (1.67%) VMS
Processes & Methodologies
1 14 (23.33%) ITIL
2 9 (15.00%) Software Delivery
2 9 (15.00%) Time Management
3 5 (8.33%) Kalman Filter
3 5 (8.33%) Web Filtering
4 4 (6.67%) Application Packaging
4 4 (6.67%) Change Management
4 4 (6.67%) Patch Management
4 4 (6.67%) Software Deployment
5 2 (3.33%) Business Continuity
5 2 (3.33%) Mentoring
5 2 (3.33%) Service Delivery
5 2 (3.33%) Service Management
6 1 (1.67%) Analytics
6 1 (1.67%) Change Control
6 1 (1.67%) Incident Management
6 1 (1.67%) Performance Monitoring
6 1 (1.67%) Programme Management
6 1 (1.67%) Risk Management
6 1 (1.67%) Server Building
Programming Languages
1 20 (33.33%) SQL
2 9 (15.00%) JavaScript
2 9 (15.00%) Perl
2 9 (15.00%) PHP
2 9 (15.00%) PL/SQL
2 9 (15.00%) Shell Script
Qualifications
1 17 (28.33%) MCSE
1 17 (28.33%) Microsoft Certification
2 16 (26.67%) MCP
3 12 (20.00%) MCDST
4 10 (16.67%) Degree
5 4 (6.67%) MCSA
6 1 (1.67%) A+ Certification
6 1 (1.67%) CCNA
6 1 (1.67%) Cisco Certification
6 1 (1.67%) ITIL Foundation Certificate
6 1 (1.67%) MOS
Quality Assurance & Compliance
1 9 (15.00%) SLA
System Software
1 31 (51.67%) Active Directory
2 18 (30.00%) XenApp
3 4 (6.67%) Hyper-V
4 3 (5.00%) Virtual Servers
5 2 (3.33%) VMware Infrastructure
5 2 (3.33%) vSphere
5 2 (3.33%) XenDesktop
6 1 (1.67%) Virtual Desktop
Systems Management
1 8 (13.33%) Backup Exec
2 1 (1.67%) Nagios
2 1 (1.67%) SCCM
Vendors
1 33 (55.00%) Microsoft
2 26 (43.33%) Citrix
3 18 (30.00%) Oracle
4 8 (13.33%) VMware
5 7 (11.67%) Juniper
6 6 (10.00%) Symantec
7 5 (8.33%) LANDesk
8 3 (5.00%) HP
8 3 (5.00%) Mitel
9 2 (3.33%) Adobe
9 2 (3.33%) Avaya
9 2 (3.33%) Cisco
9 2 (3.33%) Dell
9 2 (3.33%) SonicWALL
10 1 (1.67%) Apple
10 1 (1.67%) Forcepoint
10 1 (1.67%) Lotus
10 1 (1.67%) Polycom
10 1 (1.67%) Tripwire
10 1 (1.67%) Wyse
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: Yesterday