The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 157 200 206
Rank change year-on-year
+43 +6
Permanent jobs requiring a 2nd Line Support Analyst 26 13 22
As % of all permanent IT jobs located in Surrey 0.76% 0.31% 0.47%
As % of the Job Titles category 0.78% 0.32% 0.48%
Number of salaries quoted 24 12 22
Median salary £26,750 £27,000 £32,500
Median salary % change year-on-year
-0.92% -16.92%
90% offered a salary of more than £22,500 £23,500 £21,075
10% offered a salary of more than £37,350 £28,000 £40,000
UK excluding London median salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3338 4099 4576
As % of all permanent IT jobs located in Surrey 97.43% 97.06% 97.76%
Number of salaries quoted 2782 3592 3710
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 30 September 2016.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +23 9 £37,000 +37.03% 1
Leatherhead -5 2 £22,500 -18.18% 1
Dorking +4 1 £23,000 +4.54%
Epsom - 1 £27,500 -
Farnham - 1 £32,500 -
Weybridge - 1 £23,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 30 September 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support Analyst in the job title.

1 36 (80.00%) Windows
2 25 (55.56%) Windows 7
3 24 (53.33%) ITIL
4 23 (51.11%) Active Directory
5 21 (46.67%) MS Exchange
5 21 (46.67%) MS Office
6 12 (26.67%) MCP
6 12 (26.67%) MS Excel
7 11 (24.44%) Microsoft
7 11 (24.44%) Blackberry
7 11 (24.44%) Windows Server
8 9 (20.00%) Office 365
8 9 (20.00%) Windows Server 2012
8 9 (20.00%) Windows Server 2008
8 9 (20.00%) Microsoft Certification
8 9 (20.00%) Citrix
8 9 (20.00%) MCSE
9 8 (17.78%) SQL
9 8 (17.78%) ITIL V3
10 7 (15.56%) ServiceNow
10 7 (15.56%) Analytical Skills
10 7 (15.56%) Oracle
11 6 (13.33%) Linux
11 6 (13.33%) TCP/IP
11 6 (13.33%) Firewall
11 6 (13.33%) SCCM
11 6 (13.33%) Software Deployment
11 6 (13.33%) Windows 8
11 6 (13.33%) Degree
11 6 (13.33%) Exchange Server 2007

2nd Line Support Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (46.67%) MS Exchange
2 6 (13.33%) Exchange Server 2007
3 2 (4.44%) Apache
3 2 (4.44%) SharePoint
4 1 (2.22%) Exchange Server 2010
4 1 (2.22%) Exchange Server 2013
4 1 (2.22%) IBM Notes
4 1 (2.22%) SharePoint 2010
Applications
1 21 (46.67%) MS Office
2 12 (26.67%) MS Excel
3 4 (8.89%) MS PowerPoint
Business Applications
1 4 (8.89%) SAP Oil and Gas
Cloud Services
1 9 (20.00%) Office 365
Communications & Networking
1 6 (13.33%) Firewall
1 6 (13.33%) TCP/IP
2 5 (11.11%) VoIP
3 4 (8.89%) LAN
4 3 (6.67%) Wireless
4 3 (6.67%) WLAN
5 2 (4.44%) Internet
5 2 (4.44%) VPN
5 2 (4.44%) WAN
6 1 (2.22%) DNS
6 1 (2.22%) DSL
6 1 (2.22%) Intranet
6 1 (2.22%) IP Telephony
6 1 (2.22%) SSL
6 1 (2.22%) VLAN
Database & Business Intelligence
1 2 (4.44%) Oracle Database
2 1 (2.22%) SQL Server
General
1 5 (11.11%) Finance
1 5 (11.11%) Marketing
2 4 (8.89%) Electronics
2 4 (8.89%) Manufacturing
2 4 (8.89%) Telecoms
3 1 (2.22%) Advertising
3 1 (2.22%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.44%) HTML
2 1 (2.22%) ODBC
Miscellaneous
1 11 (24.44%) Blackberry
2 7 (15.56%) Analytical Skills
3 5 (11.11%) Smartphone
4 1 (2.22%) AS400
4 1 (2.22%) Client/Server
4 1 (2.22%) Data Centre
4 1 (2.22%) iPad
4 1 (2.22%) iPhone
4 1 (2.22%) Management Information System
4 1 (2.22%) Video Conferencing
Operating Systems
1 36 (80.00%) Windows
2 25 (55.56%) Windows 7
3 11 (24.44%) Windows Server
4 9 (20.00%) Windows Server 2008
4 9 (20.00%) Windows Server 2012
5 6 (13.33%) Linux
5 6 (13.33%) Windows 8
6 4 (8.89%) VMS
7 3 (6.67%) Windows 10
7 3 (6.67%) Windows XP
8 2 (4.44%) Mac OS X
8 2 (4.44%) Unix
9 1 (2.22%) Android
9 1 (2.22%) Apple iOS
Processes & Methodologies
1 24 (53.33%) ITIL
2 8 (17.78%) ITIL V3
3 6 (13.33%) Software Deployment
4 5 (11.11%) Workflow
4 5 (11.11%) Workflow Management
5 4 (8.89%) Business Intelligence
5 4 (8.89%) Digital Marketing
5 4 (8.89%) Programme Management
5 4 (8.89%) Server Building
5 4 (8.89%) Time Management
6 3 (6.67%) Service Management
7 2 (4.44%) ITSM
7 2 (4.44%) Mentoring
7 2 (4.44%) Software Delivery
7 2 (4.44%) Stakeholder Engagement
8 1 (2.22%) Incident Management
8 1 (2.22%) Investment Management
Programming Languages
1 8 (17.78%) SQL
2 2 (4.44%) JavaScript
2 2 (4.44%) Perl
2 2 (4.44%) PHP
2 2 (4.44%) PL/SQL
2 2 (4.44%) Shell Script
Qualifications
1 12 (26.67%) MCP
2 9 (20.00%) MCSE
2 9 (20.00%) Microsoft Certification
3 6 (13.33%) Degree
4 5 (11.11%) MCDST
5 4 (8.89%) MCSA
6 1 (2.22%) CCNA
6 1 (2.22%) Cisco Certification
6 1 (2.22%) CompTIA Security+
6 1 (2.22%) ITIL Certification
6 1 (2.22%) ITIL Foundation Certificate
6 1 (2.22%) MCITP
6 1 (2.22%) MOS
6 1 (2.22%) Security+ Certification
Quality Assurance & Compliance
1 1 (2.22%) SLA
System Software
1 23 (51.11%) Active Directory
2 4 (8.89%) XenApp
3 1 (2.22%) Hyper-V
3 1 (2.22%) Virtual Desktop
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) vSphere
Systems Management
1 6 (13.33%) SCCM
2 4 (8.89%) Nagios
3 1 (2.22%) Backup Exec
3 1 (2.22%) DameWare
Vendors
1 11 (24.44%) Microsoft
2 9 (20.00%) Citrix
3 7 (15.56%) Oracle
3 7 (15.56%) ServiceNow
4 5 (11.11%) Cisco
5 4 (8.89%) SAP
6 2 (4.44%) VMware
7 1 (2.22%) Apple
7 1 (2.22%) Avaya
7 1 (2.22%) CA
7 1 (2.22%) HP
7 1 (2.22%) Intel
7 1 (2.22%) Lotus
7 1 (2.22%) Polycom
7 1 (2.22%) Sybase
7 1 (2.22%) Symantec
7 1 (2.22%) Wyse
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + 10% Bonus + Benefits
Posted: 2 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £30000 - £34000 per annum
Posted: 10 days ago