The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 200 212 201
Rank change year-on-year
+12 -11
Permanent jobs requiring a 2nd Line Support Analyst 10 12 16
As % of all permanent IT jobs located in Surrey 0.23% 0.24% 0.33%
As % of the Job Titles category 0.24% 0.25% 0.34%
Number of salaries quoted 10 12 16
Average salary £27,250 £28,500 £25,500
Average salary % change year-on-year
-4.38% +11.76%
90% offered a salary of more than £24,700 £20,200 £20,000
10% offered a salary of more than £34,375 £39,300 £27,750
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4141 4738 4675
As % of all permanent IT jobs located in Surrey 95.11% 95.39% 95.53%
Number of salaries quoted 3580 3896 3722
Average salary £42,600 £45,000 £42,500
Average salary % change year-on-year
-5.33% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 27 August 2015.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate - 3 £33,750 -
Leatherhead - 2 £27,500 -
Woking - 2 £27,000 -
Dorking - 1 £22,000 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 27 August 2015, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 10 (55.56%) Windows
1 10 (55.56%) Microsoft
2 9 (50.00%) ITIL
3 8 (44.44%) MS Excel
3 8 (44.44%) SQL
4 7 (38.89%) Active Directory
4 7 (38.89%) Microsoft Certification
4 7 (38.89%) Citrix
5 6 (33.33%) Windows Server 2008
5 6 (33.33%) Windows Server 2012
6 5 (27.78%) Problem Management
6 5 (27.78%) MCSE
6 5 (27.78%) SQL Server
7 4 (22.22%) A+ Certification
7 4 (22.22%) Finance
7 4 (22.22%) Analytical Skills
8 3 (16.67%) Service Delivery
8 3 (16.67%) Firewall
8 3 (16.67%) Cisco Certification
8 3 (16.67%) VMware
8 3 (16.67%) VMware Certified Professional (VCP)
8 3 (16.67%) Degree
8 3 (16.67%) CCNP
8 3 (16.67%) CCNA
8 3 (16.67%) MS Exchange
8 3 (16.67%) LAN
8 3 (16.67%) WAN
8 3 (16.67%) SLA
8 3 (16.67%) Cisco
9 2 (11.11%) VPN

2nd Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 27 August 2015, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
2 2 (11.11%) Exchange Server 2003
2 2 (11.11%) Exchange Server 2013
2 2 (11.11%) IIS
2 2 (11.11%) Apache
3 1 (5.56%) SharePoint
Applications
1 8 (44.44%) MS Excel
2 2 (11.11%) MS Office
3 1 (5.56%) MS PowerPoint
Cloud Services
1 2 (11.11%) Microsoft Azure
1 2 (11.11%) Amazon AWS
2 1 (5.56%) Office 365
Communications & Networking
1 3 (16.67%) LAN
1 3 (16.67%) WAN
1 3 (16.67%) Firewall
2 2 (11.11%) VPN
3 1 (5.56%) Network Security
3 1 (5.56%) Broadband
Database & Business Intelligence
1 5 (27.78%) SQL Server
Development Applications
1 1 (5.56%) JIRA
General
1 4 (22.22%) Finance
2 1 (5.56%) Law
2 1 (5.56%) French Language
2 1 (5.56%) German Language
2 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.56%) HTML
1 1 (5.56%) .NET
1 1 (5.56%) CSS
1 1 (5.56%) XML
Miscellaneous
1 4 (22.22%) Analytical Skills
2 2 (11.11%) iPhone
2 2 (11.11%) iPad
2 2 (11.11%) Blackberry
3 1 (5.56%) AS400
3 1 (5.56%) Smartphone
3 1 (5.56%) Video Conferencing
Operating Systems
1 10 (55.56%) Windows
2 6 (33.33%) Windows Server 2008
2 6 (33.33%) Windows Server 2012
3 2 (11.11%) Windows 8
3 2 (11.11%) Linux
4 1 (5.56%) Windows XP
4 1 (5.56%) Windows Server 2003
4 1 (5.56%) Windows Mobile
4 1 (5.56%) Windows 7
Processes & Methodologies
1 9 (50.00%) ITIL
2 5 (27.78%) Problem Management
3 3 (16.67%) Service Delivery
4 2 (11.11%) Kalman Filter
5 1 (5.56%) Software Deployment
5 1 (5.56%) Incident Management
5 1 (5.56%) Project Planning
5 1 (5.56%) ERP
5 1 (5.56%) Service Management
Programming Languages
1 8 (44.44%) SQL
2 2 (11.11%) VBA
2 2 (11.11%) C
2 2 (11.11%) C++
Qualifications
1 7 (38.89%) Microsoft Certification
2 5 (27.78%) MCSE
3 4 (22.22%) A+ Certification
4 3 (16.67%) VMware Certified Professional (VCP)
4 3 (16.67%) CCNP
4 3 (16.67%) CCNA
4 3 (16.67%) Cisco Certification
4 3 (16.67%) Degree
5 2 (11.11%) MCP
6 1 (5.56%) MCSA
6 1 (5.56%) MCTS
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 7 (38.89%) Active Directory
2 2 (11.11%) Terminal Services
Systems Management
1 1 (5.56%) SCCM
Vendors
1 10 (55.56%) Microsoft
2 7 (38.89%) Citrix
3 3 (16.67%) VMware
3 3 (16.67%) Cisco
4 2 (11.11%) DataSynapse
4 2 (11.11%) TOWER Software
5 1 (5.56%) HP
5 1 (5.56%) Dell
5 1 (5.56%) Altiris
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 13 days ago