The statistics below represent IT jobs advertised across the Surrey region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
South East / Surrey
Rank 105 175 191
Rank change year-on-year
+70 +16
Permanent jobs requiring a 2nd Line Support Analyst 56 34 19
As % of all permanent IT jobs located in Surrey 2.10% 0.87% 0.43%
As % of the Job Titles category 2.18% 0.90% 0.44%
Number of salaries quoted 55 28 19
Median salary £27,500 £28,000 £26,000
Median salary % change year-on-year
-1.78% +7.69%
90% offered a salary of more than £22,500 £19,750 £23,500
10% offered a salary of more than £35,000 £30,000 £33,000
UK excluding London median salary £25,250 £25,000 £25,000
% change year-on-year
+1.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2570 3781 4337
As % of all permanent IT jobs located in Surrey 96.51% 97.12% 98.03%
Number of salaries quoted 2137 3300 3638
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £63,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Surrey

2nd Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

2nd Line Support Analyst Salary Trend in Surrey

2nd Line Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Surrey region over the 3 months to 21 February 2017.

2nd Line Support Analyst Salary Histogram in Surrey

2nd Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge - 23 £27,500 - 1
Redhill +7 8 £25,500 -15.00%
Reigate - 6 £35,000 -
Woking +8 5 £27,500 +12.24%
Guildford - 3 £22,500 - 2
Epsom - 1 £35,000 -
Leatherhead - 1 - -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 21 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support Analyst in the job title.

1 69 (84.15%) Windows
2 64 (78.05%) Active Directory
3 47 (57.32%) Microsoft
4 46 (56.10%) MS Exchange
5 42 (51.22%) MS Office
6 40 (48.78%) VMware
7 34 (41.46%) Cisco
8 24 (29.27%) ITIL
9 23 (28.05%) MS Excel
9 23 (28.05%) Windows 7
10 18 (21.95%) Windows Server
10 18 (21.95%) Windows Server 2008
11 16 (19.51%) Windows Server 2012
12 15 (18.29%) Citrix
13 13 (15.85%) Analytical Skills
13 13 (15.85%) Office 365
13 13 (15.85%) Finance
14 12 (14.63%) SCCM
15 10 (12.20%) VMware Infrastructure
15 10 (12.20%) Firewall
16 9 (10.98%) MCP
16 9 (10.98%) C
16 9 (10.98%) SQL
16 9 (10.98%) LAN
16 9 (10.98%) VPN
16 9 (10.98%) Exchange Server 2007
16 9 (10.98%) Microsoft Azure
16 9 (10.98%) Workflow Management
16 9 (10.98%) Workflow
16 9 (10.98%) Windows 8

2nd Line Support Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (56.10%) MS Exchange
2 9 (10.98%) Exchange Server 2007
3 6 (7.32%) IIS
4 4 (4.88%) DataSynapse
5 3 (3.66%) IBM Notes
6 2 (2.44%) Blackberry Enterprise Server
6 2 (2.44%) Skype for Business
Applications
1 42 (51.22%) MS Office
2 23 (28.05%) MS Excel
Business Applications
1 5 (6.10%) SAP Oil and Gas
2 1 (1.22%) Maximo
Cloud Services
1 13 (15.85%) Office 365
2 9 (10.98%) Microsoft Azure
3 8 (9.76%) Amazon AWS
4 1 (1.22%) SaaS
Communications & Networking
1 10 (12.20%) Firewall
2 9 (10.98%) LAN
2 9 (10.98%) VPN
3 8 (9.76%) DNS
3 8 (9.76%) WAN
4 5 (6.10%) HTTP
4 5 (6.10%) HTTPS
4 5 (6.10%) IPsec
4 5 (6.10%) LDAP
4 5 (6.10%) SNMP
4 5 (6.10%) SSH
4 5 (6.10%) TCP/IP
4 5 (6.10%) tcpdump
4 5 (6.10%) VLAN
4 5 (6.10%) Wireshark
5 3 (3.66%) DHCP
6 2 (2.44%) NetScaler
6 2 (2.44%) Skype
6 2 (2.44%) VoIP
7 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 8 (9.76%) SQL Server
2 6 (7.32%) SQL Server 2016
General
1 13 (15.85%) Finance
2 6 (7.32%) Manufacturing
2 6 (7.32%) Telecoms
3 5 (6.10%) Electronics
3 5 (6.10%) Marketing
4 3 (3.66%) Law
5 2 (2.44%) Back Office
Miscellaneous
1 13 (15.85%) Analytical Skills
2 8 (9.76%) Blackberry
3 5 (6.10%) PKI
3 5 (6.10%) Replication
4 4 (4.88%) Virtual Team
5 2 (2.44%) Management Information System
6 1 (1.22%) Smartphone
Operating Systems
1 69 (84.15%) Windows
2 23 (28.05%) Windows 7
3 18 (21.95%) Windows Server
3 18 (21.95%) Windows Server 2008
4 16 (19.51%) Windows Server 2012
5 9 (10.98%) Windows 8
6 6 (7.32%) Linux
7 4 (4.88%) Windows 10
8 3 (3.66%) Windows XP
9 2 (2.44%) Android
9 2 (2.44%) Apple iOS
10 1 (1.22%) Mac OS X
Processes & Methodologies
1 24 (29.27%) ITIL
2 9 (10.98%) Workflow
2 9 (10.98%) Workflow Management
3 6 (7.32%) Problem Management
3 6 (7.32%) Service Management
4 5 (6.10%) Business Intelligence
4 5 (6.10%) Digital Marketing
4 5 (6.10%) ITIL V3
4 5 (6.10%) Network Architecture
4 5 (6.10%) Programme Management
4 5 (6.10%) Security Management
5 4 (4.88%) ITSM
6 3 (3.66%) Document Management
6 3 (3.66%) Email Filtering
6 3 (3.66%) Kalman Filter
6 3 (3.66%) Web Filtering
7 1 (1.22%) Data Analysis
7 1 (1.22%) High Availability
7 1 (1.22%) Software Deployment
7 1 (1.22%) Stakeholder Engagement
Programming Languages
1 9 (10.98%) C
1 9 (10.98%) SQL
2 6 (7.32%) C++
2 6 (7.32%) PowerShell
3 4 (4.88%) VBA
Qualifications
1 9 (10.98%) MCP
2 8 (9.76%) MCSE
2 8 (9.76%) Microsoft Certification
3 7 (8.54%) CCNA
3 7 (8.54%) Cisco Certification
4 6 (7.32%) Degree
5 2 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 6 (7.32%) SLA
2 2 (2.44%) QA
System Software
1 64 (78.05%) Active Directory
2 10 (12.20%) VMware Infrastructure
3 9 (10.98%) Virtual Desktop
4 5 (6.10%) VMware ESXi
4 5 (6.10%) vSphere
4 5 (6.10%) XenApp
5 2 (2.44%) BlackBerry Internet Service
5 2 (2.44%) Hyper-V
5 2 (2.44%) XenDesktop
Systems Management
1 12 (14.63%) SCCM
2 5 (6.10%) Nagios
3 2 (2.44%) XenMobile
4 1 (1.22%) DameWare
Vendors
1 47 (57.32%) Microsoft
2 40 (48.78%) VMware
3 34 (41.46%) Cisco
4 15 (18.29%) Citrix
5 6 (7.32%) Juniper
6 5 (6.10%) Avaya
6 5 (6.10%) NETGEAR
6 5 (6.10%) SAP
7 4 (4.88%) TOWER Software
8 3 (3.66%) iManage
8 3 (3.66%) Lotus
9 2 (2.44%) Apple
9 2 (2.44%) Bomgar
10 1 (1.22%) CA
10 1 (1.22%) Extreme Networks
10 1 (1.22%) Intel
10 1 (1.22%) Palo Alto
10 1 (1.22%) ServiceNow
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