The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 207 214 196
Rank change year-on-year
+7 -18
Permanent jobs requiring a 2nd Line Support Analyst 4 9 20
As % of all permanent IT jobs located in Surrey 0.076% 0.150% 0.379%
As % of the Job Titles category 0.079% 0.156% 0.401%
Number of salaries quoted 4 8 20
Average salary £21,750 £25,500 £26,500
Average salary % change year-on-year
-14.70% -3.77%
90% offered a salary of more than £21,000 £23,500 £24,500
10% offered a salary of more than £24,600 £29,000 £32,500
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
All Job Titles
Surrey
Permanent IT job ads with a match in the
Job Titles category
5046 5762 4985
As % of all permanent IT jobs located in Surrey 95.44% 95.91% 94.47%
Number of salaries quoted 4059 5051 4360
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £27,000 £27,750 £25,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Surrey region.

Surrey 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leatherhead +6 2 £24,000 -7.69%
Woking +6 1 £21,000 -10.63%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 11 (78.57%) Windows
2 9 (64.29%) ITIL
3 8 (57.14%) Problem Management
3 8 (57.14%) Root Cause Analysis
4 6 (42.86%) Degree
4 6 (42.86%) MCSE
4 6 (42.86%) Microsoft Certification
4 6 (42.86%) A+ Certification
5 5 (35.71%) Active Directory
5 5 (35.71%) VMware
5 5 (35.71%) Windows 7
6 4 (28.57%) Video Conferencing
6 4 (28.57%) LAN
7 3 (21.43%) Citrix
7 3 (21.43%) VLAN
7 3 (21.43%) Android
7 3 (21.43%) Windows Server 2008
7 3 (21.43%) Windows Server 2003
7 3 (21.43%) DRM
8 2 (14.29%) XenApp
8 2 (14.29%) VMware Infrastructure
8 2 (14.29%) CCA
8 2 (14.29%) Citrix Certification
8 2 (14.29%) WAN
8 2 (14.29%) Cisco
8 2 (14.29%) Microsoft
9 1 (7.143%) ITIL Certification
9 1 (7.143%) Windows XP
9 1 (7.143%) Service Delivery
9 1 (7.143%) Backup Exec

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Surrey region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 4 (28.57%) LAN
2 3 (21.43%) VLAN
3 2 (14.29%) WAN
Miscellaneous
1 4 (28.57%) Video Conferencing
Operating Systems
1 11 (78.57%) Windows
2 5 (35.71%) Windows 7
3 3 (21.43%) Android
3 3 (21.43%) Windows Server 2008
3 3 (21.43%) Windows Server 2003
4 1 (7.143%) Windows XP
Processes & Methodologies
1 9 (64.29%) ITIL
2 8 (57.14%) Problem Management
2 8 (57.14%) Root Cause Analysis
3 3 (21.43%) DRM
4 1 (7.143%) Service Delivery
Qualifications
1 6 (42.86%) Degree
1 6 (42.86%) MCSE
1 6 (42.86%) Microsoft Certification
1 6 (42.86%) A+ Certification
2 2 (14.29%) CCA
2 2 (14.29%) Citrix Certification
3 1 (7.143%) ITIL Certification
System Software
1 5 (35.71%) Active Directory
2 2 (14.29%) XenApp
2 2 (14.29%) VMware Infrastructure
Systems Management
1 1 (7.143%) Backup Exec
Vendors
1 5 (35.71%) VMware
2 3 (21.43%) Citrix
3 2 (14.29%) Cisco
3 2 (14.29%) Microsoft