The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 203 210 228
Rank change year-on-year
+7 +18
Permanent jobs citing Customer Engagement 15 6 10
As % of all permanent IT jobs located in Surrey 0.28% 0.11% 0.16%
As % of the Processes & Methodologies category 0.34% 0.15% 0.22%
Number of salaries quoted 7 4 6
Average salary £47,500 £47,500 £80,000
Average salary % change year-on-year
- -40.62%
UK excluding London average salary £47,500 £52,500 £55,000
% change year-on-year
-9.52% -4.54%
Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
4359 4098 4616
As % of all permanent IT jobs located in Surrey 82.04% 77.41% 76.02%
Number of salaries quoted 3540 3169 3959
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £31,000 £30,000 £32,500
10% offered a salary of more than £65,000 £67,500 £64,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
South East

Customer Engagement
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Surrey region.

Customer Engagement Salary Trend in Surrey

Customer Engagement
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Surrey region over the 3 months to 18 April 2014.

Customer Engagement Salary Histogram in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Guildford - 3 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Surrey

For the 6 months to 18 April 2014, IT jobs across the Surrey region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 20 (71.43%) Telecoms
2 8 (28.57%) Project Management
2 8 (28.57%) Retail
3 5 (17.86%) Continuous Improvement
3 5 (17.86%) Big Data
3 5 (17.86%) Analytics
3 5 (17.86%) SAP
3 5 (17.86%) Scrum
3 5 (17.86%) Logistics
4 4 (14.29%) Degree
4 4 (14.29%) SLA
4 4 (14.29%) VoLTE
5 3 (10.71%) Demand Management
5 3 (10.71%) LTE
5 3 (10.71%) MS Excel
5 3 (10.71%) Finance
6 2 (7.14%) Legal
6 2 (7.14%) Migration
6 2 (7.14%) MS Office
6 2 (7.14%) Firewall
6 2 (7.14%) Fujitsu
6 2 (7.14%) SCCM
6 2 (7.14%) CRM
6 2 (7.14%) Business Intelligence
6 2 (7.14%) Windows
6 2 (7.14%) VBScript
6 2 (7.14%) Active Directory
6 2 (7.14%) Windows Server 2003
6 2 (7.14%) PowerShell
6 2 (7.14%) Windows Server 2008

Customer Engagement
Top Related IT Skills in Surrey by Category

For the 6 months to 18 April 2014, IT jobs across the Surrey region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) WordPress
1 1 (3.57%) Umbraco
1 1 (3.57%) CMS
Applications
1 3 (10.71%) MS Excel
2 2 (7.14%) MS Office
Cloud Services
1 1 (3.57%) Cloud Computing
Communications & Networking
1 4 (14.29%) VoLTE
2 3 (10.71%) LTE
3 2 (7.14%) Firewall
4 1 (3.57%) Radio Access Network
4 1 (3.57%) MPLS
Database & Business Intelligence
1 5 (17.86%) Big Data
Development Applications
1 1 (3.57%) Subversion
1 1 (3.57%) Team Foundation Server
General
1 20 (71.43%) Telecoms
2 8 (28.57%) Retail
3 3 (10.71%) Finance
4 2 (7.14%) Legal
5 1 (3.57%) Marketing
Job Titles
1 8 (28.57%) Architect
2 7 (25.00%) Programme Director
3 6 (21.43%) Business Analyst
3 6 (21.43%) Analyst
3 6 (21.43%) Agile Business Analyst
4 5 (17.86%) Consultant
4 5 (17.86%) Solutions Architect
4 5 (17.86%) Contracts Manager
5 4 (14.29%) Solutions Consultant
6 3 (10.71%) Principle Consultant
7 2 (7.14%) Procurement Manager
7 2 (7.14%) Principal Architect
7 2 (7.14%) Principal Solutions Architect
8 1 (3.57%) Cloud Consultant
8 1 (3.57%) Cloud Architect
8 1 (3.57%) Virtualisation Consultant
8 1 (3.57%) Front-End Developer
8 1 (3.57%) Junior Front-End Developer
8 1 (3.57%) Virtualisation Architect
8 1 (3.57%) Junior
Libraries, Frameworks & Software Standards
1 1 (3.57%) Zepto.js
1 1 (3.57%) dotless
1 1 (3.57%) HTML5
1 1 (3.57%) CSS3
1 1 (3.57%) .NET
1 1 (3.57%) HTML
1 1 (3.57%) ASP.NET
1 1 (3.57%) CSS
1 1 (3.57%) Web Services
1 1 (3.57%) XHTML
1 1 (3.57%) jQuery
1 1 (3.57%) Google Maps API
1 1 (3.57%) Ajax
Miscellaneous
1 1 (3.57%) Social Media
1 1 (3.57%) Blog
Operating Systems
1 2 (7.14%) Windows
1 2 (7.14%) Windows Server 2003
1 2 (7.14%) Windows Server 2008
1 2 (7.14%) Windows 7
1 2 (7.14%) Windows 8
2 1 (3.57%) Apple iOS
2 1 (3.57%) Android
Processes & Methodologies
1 8 (28.57%) Project Management
2 5 (17.86%) Continuous Improvement
2 5 (17.86%) Analytics
2 5 (17.86%) Scrum
2 5 (17.86%) Logistics
3 3 (10.71%) Demand Management
4 2 (7.14%) Migration
4 2 (7.14%) CRM
4 2 (7.14%) Business Intelligence
4 2 (7.14%) Revenue Management
5 1 (3.57%) Data Transformation
5 1 (3.57%) Android Development
5 1 (3.57%) iOS Development
5 1 (3.57%) Capacity Management
5 1 (3.57%) BDD
5 1 (3.57%) Web Accessibility
5 1 (3.57%) MOF
5 1 (3.57%) Service Management
5 1 (3.57%) Service Delivery
5 1 (3.57%) Change Management
Programming Languages
1 2 (7.14%) VBScript
1 2 (7.14%) PowerShell
2 1 (3.57%) JavaScript
Qualifications
1 4 (14.29%) Degree
2 1 (3.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (14.29%) SLA
2 1 (3.57%) ISO/IEC 27001
System Software
1 2 (7.14%) Active Directory
2 1 (3.57%) vCloud
2 1 (3.57%) vSphere
2 1 (3.57%) VMware Infrastructure
Systems Management
1 2 (7.14%) SCCM
2 1 (3.57%) Tivoli
Vendors
1 5 (17.86%) SAP
2 2 (7.14%) Fujitsu
2 2 (7.14%) Becrypt
3 1 (3.57%) Facebook
3 1 (3.57%) Twitter
3 1 (3.57%) HP
3 1 (3.57%) BMC
3 1 (3.57%) CA
3 1 (3.57%) IBM
3 1 (3.57%) Microsoft
3 1 (3.57%) Google
3 1 (3.57%) VMware