The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 210 203 225
Rank change year-on-year
-7 +22
Permanent jobs citing Customer Engagement 4 13 7
As % of all permanent IT jobs located in Surrey 0.079% 0.26% 0.12%
As % of the Processes & Methodologies category 0.098% 0.34% 0.16%
Number of salaries quoted 3 1 6
Average salary £75,000 £52,500 £90,000
Average salary % change year-on-year
+42.85% -41.66%
UK excluding London average salary £50,000 £40,000 £50,000
% change year-on-year
+25.00% -20.00%
Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
4064 3814 4380
As % of all permanent IT jobs located in Surrey 80.13% 74.95% 77.13%
Number of salaries quoted 3320 3016 3736
Average salary £46,500 £45,000 £47,000
Average salary % change year-on-year
+3.33% -4.25%
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
South East

Customer Engagement
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Surrey region.

Customer Engagement Salary Trend in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +6 1 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Surrey

For the 6 months to 23 July 2014, IT jobs across the Surrey region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 6 (40.00%) Project Management
2 5 (33.33%) MS Excel
2 5 (33.33%) Telecoms
2 5 (33.33%) Finance
2 5 (33.33%) Scrum
2 5 (33.33%) Retail
2 5 (33.33%) Marketing
2 5 (33.33%) Continuous Improvement
2 5 (33.33%) Big Data
2 5 (33.33%) Analytics
3 4 (26.67%) Social Media
3 4 (26.67%) vCloud
3 4 (26.67%) Capacity Management
3 4 (26.67%) vSphere
3 4 (26.67%) Cloud Computing
3 4 (26.67%) ISO/IEC 27001
3 4 (26.67%) VMware Infrastructure
3 4 (26.67%) Degree
3 4 (26.67%) Blog
3 4 (26.67%) VMware
3 4 (26.67%) Service Management
3 4 (26.67%) Service Delivery
3 4 (26.67%) Change Management
3 4 (26.67%) IBM
3 4 (26.67%) Microsoft
3 4 (26.67%) HP
3 4 (26.67%) BMC
3 4 (26.67%) CA
3 4 (26.67%) Tivoli
3 4 (26.67%) MOF

Customer Engagement
Top Related IT Skills in Surrey by Category

For the 6 months to 23 July 2014, IT jobs across the Surrey region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) CMS
1 1 (6.67%) Umbraco
1 1 (6.67%) WordPress
Applications
1 5 (33.33%) MS Excel
2 1 (6.67%) MS Office
Cloud Services
1 4 (26.67%) Cloud Computing
Database & Business Intelligence
1 5 (33.33%) Big Data
Development Applications
1 1 (6.67%) Subversion
1 1 (6.67%) Team Foundation Server
General
1 5 (33.33%) Telecoms
1 5 (33.33%) Finance
1 5 (33.33%) Retail
1 5 (33.33%) Marketing
2 1 (6.67%) Multimedia
2 1 (6.67%) Legal
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Business Analyst
1 5 (33.33%) Agile Business Analyst
2 4 (26.67%) Cloud Consultant
2 4 (26.67%) Virtualisation Consultant
2 4 (26.67%) Consultant
3 3 (20.00%) Programme Director
3 3 (20.00%) Architect
3 3 (20.00%) Virtualisation Architect
3 3 (20.00%) Cloud Architect
4 1 (6.67%) Front-End Developer
4 1 (6.67%) Junior Front-End Developer
4 1 (6.67%) ITIL Consultant
4 1 (6.67%) Engagement Manager
4 1 (6.67%) Junior
4 1 (6.67%) Developer
4 1 (6.67%) Sales Consultant
4 1 (6.67%) Procurement Manager
4 1 (6.67%) Junior Developer
4 1 (6.67%) Contracts Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) HTML
1 1 (6.67%) .NET
1 1 (6.67%) ASP.NET
1 1 (6.67%) CSS
1 1 (6.67%) XHTML
1 1 (6.67%) Ajax
1 1 (6.67%) jQuery
1 1 (6.67%) Google Maps API
1 1 (6.67%) HTML5
1 1 (6.67%) CSS3
1 1 (6.67%) Zepto.js
1 1 (6.67%) dotless
Miscellaneous
1 4 (26.67%) Blog
1 4 (26.67%) Social Media
2 1 (6.67%) IPTV
Operating Systems
1 1 (6.67%) Android
1 1 (6.67%) Apple iOS
Processes & Methodologies
1 6 (40.00%) Project Management
2 5 (33.33%) Scrum
2 5 (33.33%) Continuous Improvement
2 5 (33.33%) Analytics
3 4 (26.67%) Capacity Management
3 4 (26.67%) ITIL
3 4 (26.67%) MOF
3 4 (26.67%) Service Management
3 4 (26.67%) Service Delivery
3 4 (26.67%) Change Management
4 1 (6.67%) SEO
4 1 (6.67%) Logistics
4 1 (6.67%) Business Development
4 1 (6.67%) Web Accessibility
4 1 (6.67%) Android Development
4 1 (6.67%) iOS Development
Programming Languages
1 1 (6.67%) JavaScript
Qualifications
1 4 (26.67%) Degree
2 1 (6.67%) MBA
Quality Assurance & Compliance
1 4 (26.67%) ISO/IEC 27001
System Software
1 4 (26.67%) VMware Infrastructure
1 4 (26.67%) vSphere
1 4 (26.67%) vCloud
Systems Management
1 4 (26.67%) Tivoli
Vendors
1 4 (26.67%) IBM
1 4 (26.67%) Microsoft
1 4 (26.67%) HP
1 4 (26.67%) BMC
1 4 (26.67%) CA
1 4 (26.67%) VMware
2 1 (6.67%) Google
2 1 (6.67%) Facebook
2 1 (6.67%) Twitter
2 1 (6.67%) SAP
Richmond, Surrey
Not On The High Street Enterprises Limited
Posted: 16 hours ago