The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Swindon region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 53 - 46
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 1 0 7
As % of all permanent IT jobs located in Swindon 0.215% - 1.397%
As % of the Job Titles category 0.222% - 1.437%
Number of salaries quoted 1 0 7
Average salary £23,500 - £22,000
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
All Job Titles
Swindon
Permanent IT job ads with a match in the
Job Titles category
450 471 487
As % of all permanent IT jobs located in Swindon 96.77% 91.99% 97.21%
Number of salaries quoted 399 405 446
Average salary £36,000 £37,500 £34,500
Average salary % change year-on-year
-4.00% +8.69%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Wiltshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Swindon region as a proportion of the total demand within the Job Titles category.

Swindon 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Swindon region.

Swindon 2nd Line Support Salary Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) SQL
3 2 (40.00%) VB
3 2 (40.00%) VB.NET
3 2 (40.00%) VBA
3 2 (40.00%) .NET
3 2 (40.00%) Oracle
3 2 (40.00%) SQL Server
3 2 (40.00%) ITIL
3 2 (40.00%) UNIX
3 2 (40.00%) AIX
3 2 (40.00%) Solaris
3 2 (40.00%) Linux
3 2 (40.00%) Lotus Notes
3 2 (40.00%) ERP
3 2 (40.00%) Windows XP
3 2 (40.00%) Manufacturing
3 2 (40.00%) QAD
3 2 (40.00%) Active Directory
3 2 (40.00%) Lotus
3 2 (40.00%) Windows Server 2003
4 1 (20.00%) Unified Communications
4 1 (20.00%) MPLS
4 1 (20.00%) Cisco Certification
4 1 (20.00%) Cisco
4 1 (20.00%) CCIE
4 1 (20.00%) CCSP
4 1 (20.00%) CCNP
4 1 (20.00%) CCIP
4 1 (20.00%) CCNA

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (40.00%) .NET
Application Platforms
1 2 (40.00%) Lotus Notes
Communications & Networking
1 1 (20.00%) MPLS
1 1 (20.00%) Unified Communications
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 2 (40.00%) Manufacturing
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) AIX
2 2 (40.00%) Solaris
2 2 (40.00%) Linux
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) UNIX
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ERP
Programming Languages
1 3 (60.00%) SQL
2 2 (40.00%) VB
2 2 (40.00%) VB.NET
2 2 (40.00%) VBA
Qualifications
1 1 (20.00%) CCIE
1 1 (20.00%) CCSP
1 1 (20.00%) CCNP
1 1 (20.00%) CCIP
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
System Software
1 2 (40.00%) Active Directory
Vendors
1 2 (40.00%) Oracle
1 2 (40.00%) Lotus
1 2 (40.00%) QAD
2 1 (20.00%) Cisco