The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 64 64 -
Rank change year-on-year
0 -
Permanent jobs requiring a 2nd Line Support 7 4 0
As % of all permanent IT jobs located in Swindon 0.98% 0.71% -
As % of the Job Titles category 1.03% 0.73% -
Number of salaries quoted 6 3 0
Average salary £23,000 £25,000 -
Average salary % change year-on-year
-8.00% -
UK excluding London average salary £24,000 £25,000 £24,500
% change year-on-year
-4.00% +2.04%
2nd Line Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
681 548 551
As % of all permanent IT jobs located in Swindon 95.78% 97.16% 94.67%
Number of salaries quoted 550 446 487
Average salary £39,000 £40,000 £38,500
Average salary % change year-on-year
-2.50% +3.89%
90% offered a salary of more than £25,000 £28,080 £23,500
10% offered a salary of more than £56,500 £57,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Swindon

2nd Line Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Swindon region.

2nd Line Support Salary Trend in Swindon

2nd Line Support
Top 30 Related IT Skills in Swindon

For the 6 months to 1 September 2014, IT jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (80.00%) Windows
2 5 (50.00%) Microsoft
3 4 (40.00%) MS Excel
4 3 (30.00%) CRM
4 3 (30.00%) SLA
4 3 (30.00%) MS Exchange
4 3 (30.00%) Active Directory
4 3 (30.00%) SQL
4 3 (30.00%) VMware
4 3 (30.00%) Firewall
4 3 (30.00%) Hyper-V
4 3 (30.00%) Office 365
5 2 (20.00%) Windows 2000
5 2 (20.00%) MS Office
5 2 (20.00%) Apple
5 2 (20.00%) Windows Server 2003
5 2 (20.00%) LAN
5 2 (20.00%) VoIP
5 2 (20.00%) WAN
5 2 (20.00%) TCP/IP
5 2 (20.00%) Cisco
5 2 (20.00%) Windows XP
6 1 (10.00%) Internet
6 1 (10.00%) McAfee
6 1 (10.00%) Thin Client
6 1 (10.00%) Citrix
6 1 (10.00%) ASP.NET
6 1 (10.00%) Web Services
6 1 (10.00%) XML
6 1 (10.00%) XSLT

2nd Line Support
Top Related IT Skills in Swindon by Category

For the 6 months to 1 September 2014, IT jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
2 1 (10.00%) Exchange Server 2007
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) Exchange Server 2013
Applications
1 4 (40.00%) MS Excel
2 2 (20.00%) MS Office
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 3 (30.00%) Firewall
2 2 (20.00%) LAN
2 2 (20.00%) VoIP
2 2 (20.00%) WAN
2 2 (20.00%) TCP/IP
3 1 (10.00%) Internet
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) Big Data
1 1 (10.00%) Relational Database
Development Applications
1 1 (10.00%) Team Foundation Server
General
1 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) ASP.NET
1 1 (10.00%) Web Services
1 1 (10.00%) XML
1 1 (10.00%) XSLT
1 1 (10.00%) .NET Framework
1 1 (10.00%) WCF
1 1 (10.00%) ADO.NET Entity Framework
Miscellaneous
1 1 (10.00%) Thin Client
1 1 (10.00%) Fat Client
1 1 (10.00%) Enterprise Software
Operating Systems
1 8 (80.00%) Windows
2 2 (20.00%) Windows 2000
2 2 (20.00%) Windows XP
2 2 (20.00%) Windows Server 2003
3 1 (10.00%) Windows Vista
3 1 (10.00%) Windows Server 2008
3 1 (10.00%) Windows 8
3 1 (10.00%) Linux
3 1 (10.00%) UNIX
Processes & Methodologies
1 3 (30.00%) CRM
2 1 (10.00%) MVC
2 1 (10.00%) Workflow
2 1 (10.00%) Agile Software Development
2 1 (10.00%) Unit Testing
2 1 (10.00%) Multithreading
2 1 (10.00%) Time Management
2 1 (10.00%) MVVM
2 1 (10.00%) Analytics
2 1 (10.00%) ITIL
Programming Languages
1 3 (30.00%) SQL
2 1 (10.00%) VB.NET
2 1 (10.00%) C#
2 1 (10.00%) Java
2 1 (10.00%) JavaScript
Qualifications
1 1 (10.00%) MCP
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 3 (30.00%) Active Directory
1 3 (30.00%) Hyper-V
2 1 (10.00%) VMware Infrastructure
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) VMware
3 2 (20.00%) Apple
3 2 (20.00%) Cisco
4 1 (10.00%) Oracle
4 1 (10.00%) Citrix
4 1 (10.00%) McAfee
Bristol, Chippenham, Gloucester, Bath, Swindon,...
XIST4 IT LIMITED
Salary: £20-24,000 + Good Benefits
Posted: 5 days ago