The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Swindon region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 40 39 43
Rank change year-on-year
-1 +4
Contract jobs requiring a 2nd Line Support 5 3 1
As % of all contract IT jobs located in Swindon 1.21% 0.76% 0.28%
As % of the Job Titles category 1.30% 0.79% 0.30%
Number of daily rates quoted 4 0 0
Average daily rate
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£238 - -
UK excluding London average daily rate £163 £150 £140
% change year-on-year
+8.33% +7.14%
Number of hourly rates quoted 1 3 1
Average hourly rate £37.50 £12.75 £15.25
Average hourly rate % change year-on-year
+194.11% -16.39%
UK excluding London average hourly rate £14.75 £15.10 £14.80
% change year-on-year
-2.33% +2.04%
Job Titles Category
Swindon
Contract IT job ads with a match in the
Job Titles category
384 378 332
As % of all contract IT jobs located in Swindon 93.20% 95.21% 92.48%
Number of daily rates quoted 291 255 220
Average daily rate £413 £410 £392
Average daily rate % change year-on-year
+0.60% +4.72%
90% offered a daily rate of more than £225 £245 £250
10% offered a daily rate of more than £520 £525 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 19 26 14
Average hourly rate £20.00 £13.00 £15.25
Average hourly rate % change year-on-year
+53.84% -14.75%
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support
Wiltshire

2nd Line Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Swindon

2nd Line Support
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Swindon region.

2nd Line Support Daily Rate Trend in Swindon

2nd Line Support
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Swindon region.

2nd Line Support Hourly Rate Trend in Swindon

2nd Line Support
Top 20 Related IT Skills in Swindon

For the 6 months to 31 July 2014, IT contractor jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 7 (87.50%) Windows
2 6 (75.00%) Microsoft
2 6 (75.00%) Windows 8
3 5 (62.50%) MS Office
4 4 (50.00%) ITIL
4 4 (50.00%) Mac OS X
4 4 (50.00%) Windows XP
4 4 (50.00%) Apple iOS
5 3 (37.50%) Windows Server 2012
5 3 (37.50%) SLA
5 3 (37.50%) Windows Server 2008
6 2 (25.00%) Office 365
6 2 (25.00%) Windows 7
7 1 (12.50%) Hyper-V
7 1 (12.50%) XenApp
7 1 (12.50%) Cisco
7 1 (12.50%) Active Directory
7 1 (12.50%) HP
7 1 (12.50%) Citrix
7 1 (12.50%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Swindon by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 5 (62.50%) MS Office
Cloud Services
1 2 (25.00%) Office 365
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Windows 8
3 4 (50.00%) Windows XP
3 4 (50.00%) Mac OS X
3 4 (50.00%) Apple iOS
4 3 (37.50%) Windows Server 2012
4 3 (37.50%) Windows Server 2008
5 2 (25.00%) Windows 7
6 1 (12.50%) Windows Server 2003
Processes & Methodologies
1 4 (50.00%) ITIL
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) Hyper-V
1 1 (12.50%) XenApp
Vendors
1 6 (75.00%) Microsoft
2 1 (12.50%) HP
2 1 (12.50%) Citrix
2 1 (12.50%) Cisco