The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 36 36 -
Rank change year-on-year
0 -
Contract jobs requiring a 2nd Line Support 4 6 0
As % of all contract IT jobs located in Swindon 1.03% 1.49% -
As % of the Job Titles category 1.12% 1.68% -
Number of daily rates quoted 0 5 0
Average daily rate
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- £225 -
UK excluding London average daily rate £165 £160 £160
% change year-on-year
+3.12% -
Number of hourly rates quoted 2 1 0
Average hourly rate £17.50 £37.50 -
Average hourly rate % change year-on-year
-53.33% -
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Swindon
Contract IT job ads with a match in the
Job Titles category
356 358 352
As % of all contract IT jobs located in Swindon 91.75% 89.05% 95.65%
Number of daily rates quoted 263 271 247
Average daily rate £400 £388 £413
Average daily rate % change year-on-year
+3.22% -6.06%
90% offered a daily rate of more than £270 £220 £245
10% offered a daily rate of more than £550 £519 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 21 12 20
Average hourly rate £16.83 £20.00 £14.00
Average hourly rate % change year-on-year
-15.87% +42.85%
90% offered a hourly rate of more than £12.50 £20.00 £13.00
10% offered a hourly rate of more than £20.19 £40.50 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

2nd Line Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Swindon

2nd Line Support
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Swindon region.

2nd Line Support Daily Rate Trend in Swindon

2nd Line Support
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Swindon region.

2nd Line Support Hourly Rate Trend in Swindon

2nd Line Support
Top 30 Related IT Skills in Swindon

For the 6 months to 1 July 2015, IT contractor jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (92.31%) Active Directory
2 9 (69.23%) Windows
3 7 (53.85%) MS Office
3 7 (53.85%) Microsoft
4 6 (46.15%) MS Exchange
4 6 (46.15%) Lotus
4 6 (46.15%) IBM Notes
5 5 (38.46%) Exchange Server 2010
5 5 (38.46%) SQL
6 4 (30.77%) ITIL
6 4 (30.77%) Windows Server 2008
6 4 (30.77%) Windows Server 2003
7 2 (15.38%) Finance
7 2 (15.38%) Asset Management
7 2 (15.38%) VoIP
7 2 (15.38%) Terminal Services
7 2 (15.38%) Office 365
7 2 (15.38%) Windows 7
7 2 (15.38%) Windows Server 2012
7 2 (15.38%) Citrix
8 1 (7.69%) Data Centre
8 1 (7.69%) Windows 8
8 1 (7.69%) HP
8 1 (7.69%) LAN
8 1 (7.69%) WLAN
8 1 (7.69%) WAN
8 1 (7.69%) DHCP
8 1 (7.69%) TCP/IP
8 1 (7.69%) DNS
8 1 (7.69%) SLA

2nd Line Support
Top Related IT Skills in Swindon by Category

For the 6 months to 1 July 2015, IT contractor jobs across the Swindon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (46.15%) IBM Notes
1 6 (46.15%) MS Exchange
2 5 (38.46%) Exchange Server 2010
Applications
1 7 (53.85%) MS Office
Cloud Services
1 2 (15.38%) Office 365
Communications & Networking
1 2 (15.38%) VoIP
2 1 (7.69%) WLAN
2 1 (7.69%) WAN
2 1 (7.69%) DHCP
2 1 (7.69%) TCP/IP
2 1 (7.69%) DNS
2 1 (7.69%) Firewall
2 1 (7.69%) LAN
General
1 2 (15.38%) Finance
2 1 (7.69%) Marketing
Miscellaneous
1 1 (7.69%) Data Centre
Operating Systems
1 9 (69.23%) Windows
2 4 (30.77%) Windows Server 2003
2 4 (30.77%) Windows Server 2008
3 2 (15.38%) Windows 7
3 2 (15.38%) Windows Server 2012
4 1 (7.69%) Windows XP
4 1 (7.69%) Windows 8
Processes & Methodologies
1 4 (30.77%) ITIL
2 2 (15.38%) Asset Management
Programming Languages
1 5 (38.46%) SQL
Qualifications
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 12 (92.31%) Active Directory
2 2 (15.38%) Terminal Services
Vendors
1 7 (53.85%) Microsoft
2 6 (46.15%) Lotus
3 2 (15.38%) Citrix
4 1 (7.69%) VMware
4 1 (7.69%) HP