Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 2nd Line Support role in IT jobs within the Wiltshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
2 Dec 2008
Same period last year
Rank97102
Rank change on same period last yearUp+5
Matching permanent IT job ads1524
As % of all UK permanent IT job ads sampled0.010 %0.011 %
As % of the category below0.782 %0.880 %
Salaries quoted1517
Average minimum salary£22,000£20,853
Average salary£23,594£22,809
% change on same period last year+3.44 %
Average maximum salary£25,188£24,765
UK excluding London average salary£25,348£25,022
% change on same period last year+1.30 %
Wiltshire IT Job Market, Job TitlesJob Titles
Wiltshire
Matching permanent IT job ads19192728
As % of all UK permanent IT job ads sampled1.283 %1.217 %
Salaries quoted17092232
Average minimum salary£32,638£34,621
Average salary£35,821£37,173
% change on same period last year-3.63 %
Average maximum salary£39,003£39,725
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
2nd Line Support South West2nd Line Support
South West

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Wiltshire region.

Wiltshire 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Wiltshire region over the 3 months to 2 December 2008.

Wiltshire 2nd Line Support Salary Histogram

2nd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Wiltshire region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SwindonUp+58£23,813+6.08 %
SalisburyNew entry-3£22,667-
ChippenhamUp+33£22,333-18.78 %
2nd Line Support South West2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

119 (48.72 %)MS Excel
217 (43.59 %)Microsoft
315 (38.46 %)Windows
410 (25.64 %)Windows XP
59 (23.08 %)Active Directory
59 (23.08 %)TCP/IP
68 (20.51 %)Windows 2000
77 (17.95 %)Security Cleared
86 (15.38 %)MS Office
95 (12.82 %)MCP
95 (12.82 %)LAN
95 (12.82 %)WAN
95 (12.82 %)Microsoft Certification
95 (12.82 %)Pensions
95 (12.82 %)SC Cleared
104 (10.26 %)Windows Server 2003
104 (10.26 %)Health
104 (10.26 %)SLA
104 (10.26 %)ITIL
113 (7.692 %)SQL Server
113 (7.692 %)IIS
113 (7.692 %)Client/Server
113 (7.692 %)PDA
122 (5.128 %)Exchange Server 2000
122 (5.128 %)Exchange Server 2003
122 (5.128 %)MCSE
122 (5.128 %)A+ Certification
122 (5.128 %)Systems Management Server (SMS)
122 (5.128 %)ISA Server
122 (5.128 %)MS Exchange

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Wiltshire IT Job Market, Application DevelopmentApplication Development
11 (2.564 %)JSP
11 (2.564 %)XML
11 (2.564 %)Hibernate
11 (2.564 %)Spring
Wiltshire IT Job Market, Application PlatformsApplication Platforms
13 (7.692 %)IIS
22 (5.128 %)MS Exchange
22 (5.128 %)Exchange Server 2000
22 (5.128 %)Exchange Server 2003
31 (2.564 %)Exchange Server 5.5
31 (2.564 %)JBoss
31 (2.564 %)Lotus Notes
31 (2.564 %)SharePoint
Wiltshire IT Job Market, ApplicationsApplications
119 (48.72 %)MS Excel
26 (15.38 %)MS Office
31 (2.564 %)MS PowerPoint
Wiltshire IT Job Market, Communications & NetworkingCommunications & Networking
19 (23.08 %)TCP/IP
25 (12.82 %)LAN
25 (12.82 %)WAN
32 (5.128 %)DNS
41 (2.564 %)Intranet
41 (2.564 %)Firewall
41 (2.564 %)Wireless
Wiltshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
13 (7.692 %)SQL Server
Wiltshire IT Job Market, Development ApplicationsDevelopment Applications
11 (2.564 %)Ant
11 (2.564 %)Eclipse
Wiltshire IT Job Market, GeneralGeneral
15 (12.82 %)Pensions
24 (10.26 %)Health
31 (2.564 %)Legal
31 (2.564 %)Retail
31 (2.564 %)Insurance
31 (2.564 %)Back Office
31 (2.564 %)Government
Wiltshire IT Job Market, MiscellaneousMiscellaneous
13 (7.692 %)Client/Server
13 (7.692 %)PDA
21 (2.564 %)CMDB
21 (2.564 %)Fat Client
21 (2.564 %)Thin Client
21 (2.564 %)Smartcard
21 (2.564 %)Blackberry
Wiltshire IT Job Market, Operating SystemsOperating Systems
115 (38.46 %)Windows
210 (25.64 %)Windows XP
38 (20.51 %)Windows 2000
44 (10.26 %)Windows Server 2003
51 (2.564 %)Windows Vista
51 (2.564 %)Windows 2000 Server
51 (2.564 %)Windows NT
Wiltshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
17 (17.95 %)Security Cleared
25 (12.82 %)SC Cleared
34 (10.26 %)ITIL
41 (2.564 %)ERP
41 (2.564 %)Configuration Management
41 (2.564 %)Service Management
41 (2.564 %)Asset Management
Wiltshire IT Job Market, Programming LanguagesProgramming Languages
12 (5.128 %)SQL
21 (2.564 %)VB
21 (2.564 %)C
21 (2.564 %)Java
Wiltshire IT Job Market, QualificationsQualifications
15 (12.82 %)MCP
15 (12.82 %)Microsoft Certification
22 (5.128 %)A+ Certification
22 (5.128 %)MCSE
Wiltshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
14 (10.26 %)SLA
Wiltshire IT Job Market, System SoftwareSystem Software
19 (23.08 %)Active Directory
22 (5.128 %)ISA Server
Wiltshire IT Job Market, Systems ManagementSystems Management
12 (5.128 %)Systems Management Server (SMS)
Wiltshire IT Job Market, VendorsVendors
117 (43.59 %)Microsoft
22 (5.128 %)Oracle
22 (5.128 %)Cisco
22 (5.128 %)IBM
22 (5.128 %)Dell
22 (5.128 %)Citrix
31 (2.564 %)Lotus
31 (2.564 %)QAD
31 (2.564 %)HP