The statistics below represent IT jobs advertised across the Wiltshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Second Line Support
South West / Wiltshire
Rank 47 52 88
Rank change year-on-year
+5 +36
Permanent jobs requiring a 2nd Line Support 30 46 9
As % of all permanent IT jobs located in Wiltshire 3.77% 4.18% 0.83%
As % of the Job Titles category 3.89% 4.40% 0.85%
Number of salaries quoted 30 46 8
Median salary £25,000 £26,000 £23,250
Median salary % change year-on-year
-3.84% +11.82%
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £35,000 £29,750 £26,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year
- +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
772 1045 1053
As % of all permanent IT jobs located in Wiltshire 96.98% 95.00% 97.32%
Number of salaries quoted 669 965 894
Median salary £38,500 £37,500 £40,000
Median salary % change year-on-year
+2.66% -6.25%
90% offered a salary of more than £25,000 £25,000 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Wiltshire

2nd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Wiltshire region.

2nd Line Support Salary Trend in Wiltshire

2nd Line Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Wiltshire region over the 3 months to 21 February 2017.

2nd Line Support Salary Histogram in Wiltshire

2nd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Wiltshire region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +30 17 £27,000 +8.00% 1
Salisbury -5 12 £22,500 -15.09%
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 21 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 2nd Line Support in the job title.

1 51 (89.47%) Windows
2 32 (56.14%) Microsoft
3 31 (54.39%) MS Exchange
4 23 (40.35%) Active Directory
4 23 (40.35%) Windows Server 2003
5 21 (36.84%) Windows Server 2008
6 20 (35.09%) Exchange Server 2010
6 20 (35.09%) WAN
6 20 (35.09%) LAN
7 19 (33.33%) Windows 7
8 18 (31.58%) Windows XP
8 18 (31.58%) DHCP
8 18 (31.58%) DNS
9 17 (29.82%) MS Excel
10 16 (28.07%) SC Cleared
10 16 (28.07%) Security Cleared
11 14 (24.56%) Wi-Fi
12 13 (22.81%) VMware
13 12 (21.05%) ITIL
14 11 (19.30%) Citrix
14 11 (19.30%) Service Management
15 10 (17.54%) TCP/IP
15 10 (17.54%) Windows Server
16 9 (15.79%) SLA
16 9 (15.79%) Cisco
16 9 (15.79%) MS Office
17 8 (14.04%) ITIL Certification
17 8 (14.04%) Service Delivery
18 7 (12.28%) Windows Server 2012
18 7 (12.28%) Coaching

2nd Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (54.39%) MS Exchange
2 20 (35.09%) Exchange Server 2010
3 6 (10.53%) Exchange Server 2007
4 4 (7.02%) SharePoint
4 4 (7.02%) SharePoint 2010
5 2 (3.51%) IIS
Applications
1 17 (29.82%) MS Excel
2 9 (15.79%) MS Office
Cloud Services
1 4 (7.02%) Office 365
1 4 (7.02%) SaaS
Communications & Networking
1 20 (35.09%) LAN
1 20 (35.09%) WAN
2 18 (31.58%) DHCP
2 18 (31.58%) DNS
3 14 (24.56%) Wi-Fi
4 10 (17.54%) TCP/IP
5 7 (12.28%) Firewall
6 6 (10.53%) WLAN
7 4 (7.02%) Wireless
Database & Business Intelligence
1 3 (5.26%) SQL Server
2 1 (1.75%) MySQL
General
1 5 (8.77%) Finance
2 1 (1.75%) Advertising
2 1 (1.75%) Local Government
Miscellaneous
1 4 (7.02%) Fat Client
1 4 (7.02%) Thin Client
2 3 (5.26%) Mobile App
3 1 (1.75%) Analytical Skills
3 1 (1.75%) Cybercrime
3 1 (1.75%) Driving Licence
Operating Systems
1 51 (89.47%) Windows
2 23 (40.35%) Windows Server 2003
3 21 (36.84%) Windows Server 2008
4 19 (33.33%) Windows 7
5 18 (31.58%) Windows XP
6 10 (17.54%) Windows Server
7 7 (12.28%) Windows Server 2012
8 4 (7.02%) Windows 2000
8 4 (7.02%) Windows 8
9 1 (1.75%) Linux
9 1 (1.75%) Unix
9 1 (1.75%) Windows 10
Processes & Methodologies
1 12 (21.05%) ITIL
2 11 (19.30%) Service Management
3 8 (14.04%) Service Delivery
4 7 (12.28%) Coaching
4 7 (12.28%) Trend Analysis
5 4 (7.02%) Infrastructure Management
5 4 (7.02%) ITIL V2
5 4 (7.02%) Virtual Environments
6 3 (5.26%) WFM
7 2 (3.51%) Data Protection
8 1 (1.75%) Business Analysis
8 1 (1.75%) Cybersecurity
8 1 (1.75%) Stakeholder Management
Programming Languages
1 2 (3.51%) SQL
Qualifications
1 16 (28.07%) SC Cleared
1 16 (28.07%) Security Cleared
2 8 (14.04%) ITIL Certification
3 6 (10.53%) CCNA
3 6 (10.53%) Cisco Certification
4 5 (8.77%) DV Cleared
5 2 (3.51%) MCP
5 2 (3.51%) VMware Certified Professional (VCP)
6 1 (1.75%) MCITP
6 1 (1.75%) MCSA
6 1 (1.75%) Microsoft Certification
Quality Assurance & Compliance
1 9 (15.79%) SLA
2 1 (1.75%) ISO/IEC 27001
2 1 (1.75%) QA
System Software
1 23 (40.35%) Active Directory
2 5 (8.77%) VMware Infrastructure
Vendors
1 32 (56.14%) Microsoft
2 13 (22.81%) VMware
3 11 (19.30%) Citrix
4 9 (15.79%) Cisco
5 7 (12.28%) Symantec
6 4 (7.02%) Juniper
7 1 (1.75%) Apple
Swindon
Hays West And Wales
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 18 days ago