The statistics below represent IT jobs advertised across the Wiltshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 51 81 82
Rank change year-on-year
+30 +1
Permanent jobs requiring a 2nd Line Support 37 25 17
As % of all permanent IT jobs located in Wiltshire 3.97% 2.15% 1.53%
As % of the Job Titles category 4.07% 2.23% 1.56%
Number of salaries quoted 34 23 17
Median salary £27,500 £23,500 £23,000
Median salary % change year-on-year
+17.02% +2.17%
90% offered a salary of more than £25,000 £20,200 £22,500
10% offered a salary of more than £30,000 £28,000 £24,500
UK excluding London median salary £25,875 £25,000 £24,750
% change year-on-year
+3.50% +1.01%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
908 1122 1092
As % of all permanent IT jobs located in Wiltshire 97.53% 96.31% 98.29%
Number of salaries quoted 771 992 935
Median salary £37,500 £39,000 £37,500
Median salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £55,000 £55,000 £53,550
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Wiltshire

2nd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Wiltshire region.

2nd Line Support Salary Trend in Wiltshire

2nd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Wiltshire region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +15 21 £26,000 -1.88% 1
Swindon -2 4 £31,250 +46.19%
Corsham -10 3 £25,000 -31.97%
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 2nd Line Support in the job title.

1 60 (82.19%) Windows
2 56 (76.71%) MS Exchange
3 53 (72.60%) Exchange Server 2010
4 51 (69.86%) Windows Server 2003
5 49 (67.12%) Microsoft
6 45 (61.64%) VMware
7 41 (56.16%) Security Cleared
7 41 (56.16%) Windows Server 2012
8 38 (52.05%) SC Cleared
9 37 (50.68%) Firewall
10 36 (49.32%) Exchange Server 2007
11 34 (46.58%) ITIL
12 25 (34.25%) MS Excel
13 23 (31.51%) ITIL Certification
14 20 (27.40%) Office 365
14 20 (27.40%) SLA
15 19 (26.03%) Cisco Certification
15 19 (26.03%) CCNA
16 18 (24.66%) Cisco
17 17 (23.29%) Juniper
17 17 (23.29%) Windows Server 2008
18 15 (20.55%) Windows 7
19 12 (16.44%) Driving Licence
19 12 (16.44%) Active Directory
19 12 (16.44%) DNS
19 12 (16.44%) DHCP
19 12 (16.44%) Windows XP
20 11 (15.07%) LAN
20 11 (15.07%) WAN
21 10 (13.70%) Linux

2nd Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (76.71%) MS Exchange
2 53 (72.60%) Exchange Server 2010
3 36 (49.32%) Exchange Server 2007
Applications
1 25 (34.25%) MS Excel
2 8 (10.96%) MS Office
Cloud Services
1 20 (27.40%) Office 365
Communications & Networking
1 37 (50.68%) Firewall
2 12 (16.44%) DHCP
2 12 (16.44%) DNS
3 11 (15.07%) LAN
3 11 (15.07%) WAN
4 5 (6.85%) TCP/IP
5 2 (2.74%) VPN
6 1 (1.37%) Internet
6 1 (1.37%) NAS
6 1 (1.37%) SAN
Database & Business Intelligence
1 8 (10.96%) SQL Server
2 6 (8.22%) RDBMS
2 6 (8.22%) Relational Database
3 3 (4.11%) Ingres
4 2 (2.74%) Oracle Database
General
1 8 (10.96%) Finance
2 2 (2.74%) Local Government
3 1 (1.37%) Automotive
3 1 (1.37%) Manufacturing
Miscellaneous
1 12 (16.44%) Driving Licence
2 2 (2.74%) CMDB
Operating Systems
1 60 (82.19%) Windows
2 51 (69.86%) Windows Server 2003
3 41 (56.16%) Windows Server 2012
4 17 (23.29%) Windows Server 2008
5 15 (20.55%) Windows 7
6 12 (16.44%) Windows XP
7 10 (13.70%) Linux
8 7 (9.59%) Unix
9 4 (5.48%) Windows Server
10 2 (2.74%) Solaris
11 1 (1.37%) Windows 8
Processes & Methodologies
1 34 (46.58%) ITIL
2 5 (6.85%) Data Protection
2 5 (6.85%) Service Delivery
2 5 (6.85%) Time Management
3 4 (5.48%) Performance Monitoring
3 4 (5.48%) Problem Management
4 2 (2.74%) Configuration Management
4 2 (2.74%) Mentoring
5 1 (1.37%) Service Management
Programming Languages
1 10 (13.70%) SQL
2 2 (2.74%) C
2 2 (2.74%) C++
2 2 (2.74%) VB
2 2 (2.74%) VC++
Qualifications
1 41 (56.16%) Security Cleared
2 38 (52.05%) SC Cleared
3 23 (31.51%) ITIL Certification
4 19 (26.03%) CCNA
4 19 (26.03%) Cisco Certification
5 2 (2.74%) ITIL Foundation Certificate
6 1 (1.37%) BC Cleared
6 1 (1.37%) MCDST
6 1 (1.37%) MCP
6 1 (1.37%) Microsoft Certification
Quality Assurance & Compliance
1 20 (27.40%) SLA
System Software
1 12 (16.44%) Active Directory
2 7 (9.59%) VMware Infrastructure
3 4 (5.48%) XenApp
4 2 (2.74%) Microsoft Virtual Server
4 2 (2.74%) Virtual Servers
4 2 (2.74%) VMware ESX
5 1 (1.37%) BitLocker
Systems Management
1 4 (5.48%) Norton AntiVirus
2 1 (1.37%) SCCM
2 1 (1.37%) WSUS
Vendors
1 49 (67.12%) Microsoft
2 45 (61.64%) VMware
3 18 (24.66%) Cisco
4 17 (23.29%) Juniper
5 4 (5.48%) Citrix
5 4 (5.48%) Symantec
6 2 (2.74%) Oracle
7 1 (1.37%) ServiceNow
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 18 hours ago