The table below looks at the statistics for CRM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 52 29 54
Rank change year-on-year
-23 +25
Permanent jobs citing CRM 21 38 9
As % of all permanent IT jobs located in Swindon 2.95% 6.69% 1.51%
As % of the Processes & Methodologies category 3.64% 7.76% 1.91%
Number of salaries quoted 15 6 9
Average salary £40,000 £34,500 £45,000
Average salary % change year-on-year
+15.94% -23.33%
90% offered a salary of more than £21,500 £24,750 £39,900
10% offered a salary of more than £64,300 £49,250 £60,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
577 490 470
As % of all permanent IT jobs located in Swindon 80.93% 86.27% 78.60%
Number of salaries quoted 457 385 411
Average salary £44,000 £40,500 £45,000
Average salary % change year-on-year
+8.64% -10.00%
90% offered a salary of more than £28,000 £30,000 £28,000
10% offered a salary of more than £63,200 £85,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Swindon

CRM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Swindon region.

CRM Salary Trend in Swindon

CRM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing CRM across the Swindon region over the 3 months to 27 August 2014.

CRM Salary Histogram in Swindon

CRM
Top 30 Related IT Skills in Swindon

For the 6 months to 27 August 2014, IT jobs across the Swindon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 13 (41.94%) SAP
2 11 (35.48%) SQL
3 9 (29.03%) ITIL
3 9 (29.03%) MS Office
4 8 (25.81%) ERP
4 8 (25.81%) SAP CRM
4 8 (25.81%) Marketing
5 7 (22.58%) Finance
6 6 (19.35%) Salesforce.com
6 6 (19.35%) PRINCE2
6 6 (19.35%) Oracle
6 6 (19.35%) Business Development
6 6 (19.35%) SAP ERP
7 5 (16.13%) Data Migration
7 5 (16.13%) Data Cleansing
7 5 (16.13%) SQL Server
7 5 (16.13%) Business Objects
7 5 (16.13%) Windows
7 5 (16.13%) Siebel
7 5 (16.13%) BusinessObjects
7 5 (16.13%) Management Information System
7 5 (16.13%) Migration
8 4 (12.90%) SLA
8 4 (12.90%) SAP BW
8 4 (12.90%) Data Modelling
9 3 (9.68%) FTP
9 3 (9.68%) Business Intelligence
9 3 (9.68%) NetWeaver
9 3 (9.68%) ABAP
9 3 (9.68%) HTML

CRM
Top Related IT Skills in Swindon by Category

For the 6 months to 27 August 2014, IT jobs across the Swindon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) NetWeaver
2 1 (3.23%) Oracle Workflow
2 1 (3.23%) IIS
Applications
1 9 (29.03%) MS Office
Business Applications
1 8 (25.81%) SAP CRM
2 6 (19.35%) SAP ERP
3 3 (9.68%) Oracle EBS
4 2 (6.45%) Oracle EBS R12
5 1 (3.23%) Oracle Payables
5 1 (3.23%) Oracle Receivables
5 1 (3.23%) Oracle Assets
5 1 (3.23%) Oracle ERP
5 1 (3.23%) Oracle General Ledger
Cloud Services
1 3 (9.68%) Office 365
Communications & Networking
1 3 (9.68%) FTP
1 3 (9.68%) Firewall
Database & Business Intelligence
1 5 (16.13%) BusinessObjects
1 5 (16.13%) SQL Server
2 4 (12.90%) SAP BW
3 3 (9.68%) Oracle Database
4 2 (6.45%) Oracle Discoverer
4 2 (6.45%) SQL Server 2000
4 2 (6.45%) SQL Server 2005
4 2 (6.45%) Oracle BI EE
4 2 (6.45%) SQL Server 2008
5 1 (3.23%) Oracle ODI
5 1 (3.23%) Oracle Reports
5 1 (3.23%) SQL Server Integration Services
5 1 (3.23%) Oracle BI Publisher
Development Applications
1 1 (3.23%) Visual Studio
1 1 (3.23%) Oracle Forms
1 1 (3.23%) JDeveloper
1 1 (3.23%) QuickTest Pro
1 1 (3.23%) Selenium
General
1 8 (25.81%) Marketing
2 7 (22.58%) Finance
3 1 (3.23%) Advertising
3 1 (3.23%) Banking
3 1 (3.23%) Back Office
3 1 (3.23%) Telecoms
Job Titles
1 13 (41.94%) Analyst
2 6 (19.35%) Instructor
3 5 (16.13%) Data Analyst
3 5 (16.13%) Data Migration Analyst
3 5 (16.13%) Trainee
4 3 (9.68%) SAP Analyst
4 3 (9.68%) 2nd Line Support
4 3 (9.68%) SAP Basis Analyst
4 3 (9.68%) Technical Analyst
4 3 (9.68%) Support Analyst
5 2 (6.45%) Support Engineer
5 2 (6.45%) Senior Manager
5 2 (6.45%) Lead Developer
5 2 (6.45%) IT Manager
5 2 (6.45%) Developer
5 2 (6.45%) Senior IT Manager
5 2 (6.45%) Oracle Analyst
5 2 (6.45%) 2nd Line Support Engineer
6 1 (3.23%) Oracle Support Analyst
6 1 (3.23%) Functional Analyst
Libraries, Frameworks & Software Standards
1 3 (9.68%) HTML
1 3 (9.68%) SAP Smart Forms
1 3 (9.68%) SAP Basis
2 2 (6.45%) .NET
3 1 (3.23%) Middleware
3 1 (3.23%) Oracle Fusion
Miscellaneous
1 5 (16.13%) Management Information System
2 1 (3.23%) Client/Server
Operating Systems
1 5 (16.13%) Windows
2 2 (6.45%) Windows Server 2003
2 2 (6.45%) Windows 7
3 1 (3.23%) Linux
Processes & Methodologies
1 9 (29.03%) ITIL
2 8 (25.81%) ERP
3 6 (19.35%) PRINCE2
3 6 (19.35%) Business Development
4 5 (16.13%) Migration
4 5 (16.13%) Data Migration
4 5 (16.13%) Data Cleansing
5 4 (12.90%) Data Modelling
6 3 (9.68%) Business Intelligence
6 3 (9.68%) Change Management
6 3 (9.68%) ITIL V3
6 3 (9.68%) Performance Tuning
7 2 (6.45%) Service Delivery
7 2 (6.45%) Performance Management
7 2 (6.45%) Data Security
7 2 (6.45%) Workflow
7 2 (6.45%) Stakeholder Management
7 2 (6.45%) User Acceptance Testing
8 1 (3.23%) Manual Testing
8 1 (3.23%) Problem Management
Programming Languages
1 11 (35.48%) SQL
2 3 (9.68%) Java
2 3 (9.68%) ABAP
3 1 (3.23%) Shell Script
3 1 (3.23%) C#
3 1 (3.23%) PL/SQL
3 1 (3.23%) VB
Qualifications
1 1 (3.23%) Degree
1 1 (3.23%) NVQ Level 3
Quality Assurance & Compliance
1 4 (12.90%) SLA
2 3 (9.68%) QA
3 1 (3.23%) ISO 9001
Systems Management
1 2 (6.45%) Tivoli
Vendors
1 13 (41.94%) SAP
2 6 (19.35%) Oracle
2 6 (19.35%) Salesforce.com
3 5 (16.13%) Business Objects
3 5 (16.13%) Siebel
4 2 (6.45%) Sage