The table below looks at the statistics for CRM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 47 22 47
Rank change year-on-year
-25 +25
Permanent jobs citing CRM 26 53 10
As % of all permanent IT jobs located in Swindon 3.57% 8.47% 2.00%
As % of the Processes & Methodologies category 4.37% 9.78% 2.51%
Number of salaries quoted 16 13 10
Average salary £40,000 £38,088 £43,750
Average salary % change year-on-year
+5.01% -12.94%
90% offered a salary of more than £21,750 £20,400 £40,200
10% offered a salary of more than £65,000 £44,826 £60,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
595 542 399
As % of all permanent IT jobs located in Swindon 81.62% 86.58% 79.64%
Number of salaries quoted 469 432 359
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £60,525 £61,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Swindon

CRM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Swindon region.

CRM Salary Trend in Swindon

CRM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing CRM across the Swindon region over the 3 months to 22 September 2014.

CRM Salary Histogram in Swindon

CRM
Top 30 Related IT Skills in Swindon

For the 6 months to 22 September 2014, IT jobs across the Swindon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 20 (47.62%) SAP
2 16 (38.10%) SQL
2 16 (38.10%) ITIL
3 13 (30.95%) ERP
3 13 (30.95%) MS Office
4 11 (26.19%) SAP CRM
5 9 (21.43%) Marketing
5 9 (21.43%) SAP ERP
5 9 (21.43%) Oracle
5 9 (21.43%) PRINCE2
5 9 (21.43%) Analytical Skills
6 8 (19.05%) SQL Server
6 8 (19.05%) Java
7 7 (16.67%) Business Objects
7 7 (16.67%) Siebel
7 7 (16.67%) Data Modelling
7 7 (16.67%) Salesforce.com
7 7 (16.67%) BusinessObjects
7 7 (16.67%) Business Development
7 7 (16.67%) Data Migration
7 7 (16.67%) Data Cleansing
7 7 (16.67%) Finance
7 7 (16.67%) Migration
8 6 (14.29%) SAP Smart Forms
8 6 (14.29%) SAP Basis
8 6 (14.29%) Oracle Database
8 6 (14.29%) Performance Tuning
8 6 (14.29%) Change Management
8 6 (14.29%) Management Information System
8 6 (14.29%) SAP BW

CRM
Top Related IT Skills in Swindon by Category

For the 6 months to 22 September 2014, IT jobs across the Swindon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 6 (14.29%) NetWeaver
2 1 (2.38%) IIS
2 1 (2.38%) MS Exchange
2 1 (2.38%) SharePoint
2 1 (2.38%) Oracle Workflow
2 1 (2.38%) Lync
2 1 (2.38%) Liferay
Applications
1 13 (30.95%) MS Office
Business Applications
1 11 (26.19%) SAP CRM
2 9 (21.43%) SAP ERP
3 3 (7.14%) Oracle EBS
4 2 (4.76%) Oracle EBS R12
5 1 (2.38%) Dynamics CRM
5 1 (2.38%) Oracle ERP
5 1 (2.38%) Oracle General Ledger
5 1 (2.38%) Oracle Payables
5 1 (2.38%) Oracle Receivables
5 1 (2.38%) Oracle Assets
Cloud Services
1 3 (7.14%) Office 365
2 1 (2.38%) SaaS
2 1 (2.38%) PaaS
Communications & Networking
1 6 (14.29%) FTP
2 3 (7.14%) Firewall
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 7 (16.67%) BusinessObjects
3 6 (14.29%) Oracle Database
3 6 (14.29%) SAP BW
4 2 (4.76%) Oracle BI EE
4 2 (4.76%) SQL Server 2008
4 2 (4.76%) SQL Server 2005
4 2 (4.76%) SQL Server 2000
4 2 (4.76%) Oracle Discoverer
5 1 (2.38%) Oracle Reports
5 1 (2.38%) SQL Server Integration Services
5 1 (2.38%) Oracle BI Publisher
5 1 (2.38%) Oracle ODI
Development Applications
1 1 (2.38%) Visual Studio
1 1 (2.38%) JDeveloper
1 1 (2.38%) Oracle Forms
1 1 (2.38%) QuickTest Pro
1 1 (2.38%) Selenium
General
1 9 (21.43%) Marketing
2 7 (16.67%) Finance
3 1 (2.38%) Telecoms
3 1 (2.38%) Back Office
3 1 (2.38%) Banking
3 1 (2.38%) Advertising
Job Titles
1 19 (45.24%) Analyst
2 7 (16.67%) Instructor
2 7 (16.67%) SAP Analyst
2 7 (16.67%) Data Analyst
2 7 (16.67%) Data Migration Analyst
3 6 (14.29%) Technical Analyst
3 6 (14.29%) SAP Basis Analyst
4 5 (11.90%) Trainee
5 3 (7.14%) IT Manager
5 3 (7.14%) 2nd Line Support
5 3 (7.14%) Senior Manager
5 3 (7.14%) Support Analyst
5 3 (7.14%) Senior IT Manager
6 2 (4.76%) 2nd Line Support Engineer
6 2 (4.76%) Oracle Analyst
6 2 (4.76%) Support Engineer
6 2 (4.76%) Solutions Architect
6 2 (4.76%) Lead Developer
6 2 (4.76%) Developer
6 2 (4.76%) Architect
Libraries, Frameworks & Software Standards
1 6 (14.29%) SAP Smart Forms
1 6 (14.29%) SAP Basis
1 6 (14.29%) HTML
2 2 (4.76%) .NET
2 2 (4.76%) J2EE
3 1 (2.38%) Web Services
3 1 (2.38%) Middleware
3 1 (2.38%) Oracle Fusion
Miscellaneous
1 9 (21.43%) Analytical Skills
2 6 (14.29%) Management Information System
3 1 (2.38%) Client/Server
3 1 (2.38%) Computer Science
Operating Systems
1 6 (14.29%) Windows
2 2 (4.76%) Windows 7
2 2 (4.76%) Windows Server 2003
3 1 (2.38%) Linux
Processes & Methodologies
1 16 (38.10%) ITIL
2 13 (30.95%) ERP
3 9 (21.43%) PRINCE2
4 7 (16.67%) Data Modelling
4 7 (16.67%) Business Development
4 7 (16.67%) Data Migration
4 7 (16.67%) Data Cleansing
4 7 (16.67%) Migration
5 6 (14.29%) Performance Tuning
5 6 (14.29%) Change Management
6 5 (11.90%) Business Intelligence
7 4 (9.52%) Agile Software Development
8 3 (7.14%) Service Delivery
8 3 (7.14%) Stakeholder Management
8 3 (7.14%) ITIL V3
9 2 (4.76%) People Management
9 2 (4.76%) Workflow
9 2 (4.76%) User Acceptance Testing
9 2 (4.76%) Performance Management
9 2 (4.76%) Scrum
Programming Languages
1 16 (38.10%) SQL
2 8 (19.05%) Java
3 6 (14.29%) ABAP
4 1 (2.38%) VB
4 1 (2.38%) C#
4 1 (2.38%) PL/SQL
4 1 (2.38%) Shell Script
Qualifications
1 2 (4.76%) Degree
2 1 (2.38%) ITIL Certification
2 1 (2.38%) NVQ Level 3
Quality Assurance & Compliance
1 4 (9.52%) SLA
2 3 (7.14%) QA
3 1 (2.38%) ISO 9001
System Software
1 1 (2.38%) VMware Infrastructure
Systems Management
1 2 (4.76%) Tivoli
Vendors
1 20 (47.62%) SAP
2 9 (21.43%) Oracle
3 7 (16.67%) Business Objects
3 7 (16.67%) Siebel
3 7 (16.67%) Salesforce.com
4 2 (4.76%) Sage
5 1 (2.38%) Microsoft
5 1 (2.38%) VMware