The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 57 55 50
Rank change year-on-year
-2 -5
Permanent jobs requiring a Technical Support 6 9 7
As % of all permanent IT jobs located in Swindon 1.09% 1.75% 1.45%
As % of the Job Titles category 1.14% 1.83% 1.51%
Number of salaries quoted 4 8 3
Average salary £25,750 £25,500 £30,500
Average salary % change year-on-year
+0.98% -16.39%
90% offered a salary of more than £24,800 £22,900 £20,100
10% offered a salary of more than £26,000 £42,500 £42,100
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
525 491 463
As % of all permanent IT jobs located in Swindon 95.11% 95.34% 95.66%
Number of salaries quoted 428 430 422
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £29,000 £25,800 £24,000
10% offered a salary of more than £55,000 £52,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Swindon

Technical Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Swindon region.

Technical Support Salary Trend in Swindon

Technical Support
Top 30 Related IT Skills in Swindon

For the 6 months to 20 April 2015, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (78.57%) Microsoft
2 10 (71.43%) VMware
3 9 (64.29%) Windows
4 8 (57.14%) ITIL
4 8 (57.14%) VMware Infrastructure
5 7 (50.00%) MS Office
5 7 (50.00%) SQL
5 7 (50.00%) Active Directory
6 6 (42.86%) TCP/IP
6 6 (42.86%) Firewall
7 5 (35.71%) Windows Server 2008
7 5 (35.71%) Hyper-V
7 5 (35.71%) Windows Server 2012
8 4 (28.57%) SaaS
8 4 (28.57%) VPN
8 4 (28.57%) Microsoft Certification
8 4 (28.57%) IIS
9 3 (21.43%) MS Excel
9 3 (21.43%) Windows XP
9 3 (21.43%) Internet
9 3 (21.43%) Windows 8
9 3 (21.43%) Analytical Skills
9 3 (21.43%) Degree
10 2 (14.29%) Wireshark
10 2 (14.29%) Computer Science
10 2 (14.29%) German Language
10 2 (14.29%) Problem Management
10 2 (14.29%) SCCM
10 2 (14.29%) PowerShell
10 2 (14.29%) IaaS

Technical Support
Top Related IT Skills in Swindon by Category

For the 6 months to 20 April 2015, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) IIS
2 2 (14.29%) IBM Notes
2 2 (14.29%) SharePoint
2 2 (14.29%) MS Exchange
Applications
1 7 (50.00%) MS Office
2 3 (21.43%) MS Excel
3 1 (7.14%) MS Visio
3 1 (7.14%) MS PowerPoint
Cloud Services
1 4 (28.57%) SaaS
2 2 (14.29%) Office 365
2 2 (14.29%) IaaS
Communications & Networking
1 6 (42.86%) TCP/IP
1 6 (42.86%) Firewall
2 4 (28.57%) VPN
3 3 (21.43%) Internet
4 2 (14.29%) MPLS
4 2 (14.29%) DNS
4 2 (14.29%) LDAP
4 2 (14.29%) SMTP
4 2 (14.29%) DHCP
4 2 (14.29%) HTTP
4 2 (14.29%) Wireshark
5 1 (7.14%) LAN
5 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) Relational Database
2 1 (7.14%) SQL Server
General
1 2 (14.29%) Finance
1 2 (14.29%) German Language
Libraries, Frameworks & Software Standards
1 2 (14.29%) XML
Miscellaneous
1 3 (21.43%) Analytical Skills
2 2 (14.29%) Client/Server
2 2 (14.29%) Clustering
2 2 (14.29%) Computer Science
Operating Systems
1 9 (64.29%) Windows
2 5 (35.71%) Windows Server 2008
2 5 (35.71%) Windows Server 2012
3 3 (21.43%) Windows 8
3 3 (21.43%) Windows XP
4 2 (14.29%) Windows Server 2003
Processes & Methodologies
1 8 (57.14%) ITIL
2 2 (14.29%) Service Management
2 2 (14.29%) Problem Management
3 1 (7.14%) ITSM
3 1 (7.14%) Incident Management
Programming Languages
1 7 (50.00%) SQL
2 2 (14.29%) PowerShell
2 2 (14.29%) C#
2 2 (14.29%) Java
2 2 (14.29%) JavaScript
Qualifications
1 4 (28.57%) Microsoft Certification
2 3 (21.43%) Degree
3 2 (14.29%) MCSA
System Software
1 8 (57.14%) VMware Infrastructure
2 7 (50.00%) Active Directory
3 5 (35.71%) Hyper-V
4 2 (14.29%) XenApp
4 2 (14.29%) VMware ESX
Systems Management
1 2 (14.29%) MOM
1 2 (14.29%) Systems Management Server (SMS)
1 2 (14.29%) SCCM
Vendors
1 11 (78.57%) Microsoft
2 10 (71.43%) VMware
3 2 (14.29%) Cisco
3 2 (14.29%) Citrix
3 2 (14.29%) Lotus
3 2 (14.29%) Symantec
3 2 (14.29%) McAfee
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £27000 per annum + benefits
Posted: 3 days ago
Swindon
Huxley Banking & Financial Services
Salary: £40000 - £60000 per annum + competitive
Posted: 12 days ago