The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 59 62 62
Rank change year-on-year
+3 0
Permanent jobs requiring a Technical Support 7 8 5
As % of all permanent IT jobs located in Swindon 1.27% 1.37% 1.07%
As % of the Job Titles category 1.33% 1.41% 1.08%
Number of salaries quoted 7 8 5
Average salary £26,500 £30,000 £34,000
Average salary % change year-on-year
-11.66% -11.76%
UK excluding London average salary £29,000 £32,500 £30,000
% change year-on-year
-10.76% +8.33%
Technical Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
525 567 462
As % of all permanent IT jobs located in Swindon 95.28% 96.92% 98.51%
Number of salaries quoted 488 451 425
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £28,500 £30,000 £29,500
10% offered a salary of more than £60,000 £57,500 £56,944
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Swindon

Technical Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Swindon region.

Technical Support Salary Trend in Swindon

Technical Support
Top 30 Related IT Skills in Swindon

For the 6 months to 5 February 2016, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (90.91%) Windows
2 9 (81.82%) MS Office
2 9 (81.82%) Active Directory
3 7 (63.64%) SQL
4 6 (54.55%) ITIL
5 5 (45.45%) TCP/IP
5 5 (45.45%) Microsoft
6 4 (36.36%) IIS
6 4 (36.36%) Analytical Skills
6 4 (36.36%) Windows Server
7 3 (27.27%) Relational Database
7 3 (27.27%) SaaS
7 3 (27.27%) XML
7 3 (27.27%) C#
7 3 (27.27%) Java
7 3 (27.27%) JavaScript
7 3 (27.27%) LDAP
7 3 (27.27%) Client/Server
7 3 (27.27%) Cisco
7 3 (27.27%) MOM
7 3 (27.27%) Systems Management Server (SMS)
7 3 (27.27%) HTTP
7 3 (27.27%) Degree
7 3 (27.27%) Computer Science
7 3 (27.27%) SCCM
7 3 (27.27%) Service Management
7 3 (27.27%) VMware
8 2 (18.18%) VMware Infrastructure
8 2 (18.18%) Windows Server 2008
8 2 (18.18%) Cisco IPT

Technical Support
Top Related IT Skills in Swindon by Category

For the 6 months to 5 February 2016, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) IIS
2 1 (9.09%) IBM Notes
2 1 (9.09%) MS Exchange
Applications
1 9 (81.82%) MS Office
2 1 (9.09%) MS Excel
Cloud Services
1 3 (27.27%) SaaS
Communications & Networking
1 5 (45.45%) TCP/IP
2 3 (27.27%) HTTP
2 3 (27.27%) LDAP
3 2 (18.18%) Cisco IPT
3 2 (18.18%) IP Telephony
4 1 (9.09%) DNS
4 1 (9.09%) Firewall
4 1 (9.09%) LAN
4 1 (9.09%) SNMP
4 1 (9.09%) WAN
4 1 (9.09%) Wireshark
Database & Business Intelligence
1 3 (27.27%) Relational Database
2 1 (9.09%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (27.27%) XML
Miscellaneous
1 4 (36.36%) Analytical Skills
2 3 (27.27%) Client/Server
2 3 (27.27%) Computer Science
3 2 (18.18%) Replication
Operating Systems
1 10 (90.91%) Windows
2 4 (36.36%) Windows Server
3 2 (18.18%) Windows 7
3 2 (18.18%) Windows 8
3 2 (18.18%) Windows Server 2003
3 2 (18.18%) Windows Server 2008
4 1 (9.09%) Windows 10
4 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 6 (54.55%) ITIL
2 3 (27.27%) Service Management
3 2 (18.18%) Project Management
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Network Management
Programming Languages
1 7 (63.64%) SQL
2 3 (27.27%) C#
2 3 (27.27%) Java
2 3 (27.27%) JavaScript
Qualifications
1 3 (27.27%) Degree
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 9 (81.82%) Active Directory
2 2 (18.18%) VMware Infrastructure
Systems Management
1 3 (27.27%) MOM
1 3 (27.27%) SCCM
1 3 (27.27%) Systems Management Server (SMS)
Vendors
1 5 (45.45%) Microsoft
2 3 (27.27%) Cisco
2 3 (27.27%) VMware
3 2 (18.18%) HP
3 2 (18.18%) NetApp
4 1 (9.09%) Apple
4 1 (9.09%) Citrix
4 1 (9.09%) Dell
4 1 (9.09%) Lotus
4 1 (9.09%) Sophos
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £38000 per annum + ben+training
Posted: 3 days ago