The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 58 53 45
Rank change year-on-year
-5 -8
Permanent jobs requiring a Technical Support 3 11 10
As % of all permanent IT jobs located in Swindon 0.60% 2.16% 2.00%
As % of the Job Titles category 0.64% 2.29% 2.07%
Number of salaries quoted 3 10 5
Average salary £26,000 £25,500 £33,500
Average salary % change year-on-year
+1.96% -23.88%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
470 481 483
As % of all permanent IT jobs located in Swindon 93.44% 94.50% 96.60%
Number of salaries quoted 412 418 421
Average salary £37,500 £40,000 £36,500
Average salary % change year-on-year
-6.25% +9.58%
90% offered a salary of more than £29,000 £25,000 £27,500
10% offered a salary of more than £52,500 £55,000 £63,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Swindon

Technical Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Swindon region.

Technical Support Salary Trend in Swindon

Technical Support
Top 30 Related IT Skills in Swindon

For the 6 months to 29 May 2015, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (72.73%) MS Office
1 8 (72.73%) Microsoft
2 7 (63.64%) SQL
2 7 (63.64%) Windows
3 6 (54.55%) ITIL
3 6 (54.55%) VMware
4 5 (45.45%) Active Directory
5 4 (36.36%) MS Excel
5 4 (36.36%) TCP/IP
5 4 (36.36%) VPN
5 4 (36.36%) VMware Infrastructure
5 4 (36.36%) SaaS
6 3 (27.27%) Windows Server 2008
6 3 (27.27%) Degree
6 3 (27.27%) Internet
6 3 (27.27%) Windows XP
6 3 (27.27%) Windows 8
6 3 (27.27%) Windows Server 2012
6 3 (27.27%) Hyper-V
6 3 (27.27%) Analytical Skills
7 2 (18.18%) IaaS
7 2 (18.18%) Relational Database
7 2 (18.18%) IBM Notes
7 2 (18.18%) MCSA
7 2 (18.18%) LDAP
7 2 (18.18%) IIS
7 2 (18.18%) XML
7 2 (18.18%) C#
7 2 (18.18%) Java
7 2 (18.18%) JavaScript

Technical Support
Top Related IT Skills in Swindon by Category

For the 6 months to 29 May 2015, IT jobs across the Swindon region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) IBM Notes
1 2 (18.18%) IIS
Applications
1 8 (72.73%) MS Office
2 4 (36.36%) MS Excel
3 1 (9.09%) MS PowerPoint
3 1 (9.09%) MS Visio
Cloud Services
1 4 (36.36%) SaaS
2 2 (18.18%) IaaS
2 2 (18.18%) Office 365
Communications & Networking
1 4 (36.36%) TCP/IP
1 4 (36.36%) VPN
2 3 (27.27%) Internet
3 2 (18.18%) LDAP
3 2 (18.18%) MPLS
3 2 (18.18%) DNS
3 2 (18.18%) SMTP
3 2 (18.18%) DHCP
3 2 (18.18%) HTTP
3 2 (18.18%) Firewall
3 2 (18.18%) Wireshark
4 1 (9.09%) LAN
4 1 (9.09%) WAN
Database & Business Intelligence
1 2 (18.18%) Relational Database
2 1 (9.09%) SQL Server
General
1 2 (18.18%) German Language
Libraries, Frameworks & Software Standards
1 2 (18.18%) XML
Miscellaneous
1 3 (27.27%) Analytical Skills
2 2 (18.18%) Client/Server
2 2 (18.18%) Clustering
2 2 (18.18%) Computer Science
Operating Systems
1 7 (63.64%) Windows
2 3 (27.27%) Windows Server 2008
2 3 (27.27%) Windows XP
2 3 (27.27%) Windows 8
2 3 (27.27%) Windows Server 2012
3 2 (18.18%) Windows Server 2003
Processes & Methodologies
1 6 (54.55%) ITIL
2 2 (18.18%) Service Management
3 1 (9.09%) Incident Management
3 1 (9.09%) ITSM
Programming Languages
1 7 (63.64%) SQL
2 2 (18.18%) C#
2 2 (18.18%) Java
2 2 (18.18%) JavaScript
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) MCSA
2 2 (18.18%) Microsoft Certification
System Software
1 5 (45.45%) Active Directory
2 4 (36.36%) VMware Infrastructure
3 3 (27.27%) Hyper-V
Systems Management
1 2 (18.18%) MOM
1 2 (18.18%) Systems Management Server (SMS)
1 2 (18.18%) SCCM
Vendors
1 8 (72.73%) Microsoft
2 6 (54.55%) VMware
3 2 (18.18%) Symantec
3 2 (18.18%) McAfee
3 2 (18.18%) Lotus
3 2 (18.18%) Cisco