The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 58 74 73
Rank change year-on-year
+16 -1
Permanent jobs requiring a Technical Support 19 11 12
As % of all permanent IT jobs located in Wiltshire 2.162% 1.097% 1.101%
As % of the Job Titles category 2.257% 1.166% 1.132%
Number of salaries quoted 13 11 12
Average salary £42,500 £33,500 £33,250
Average salary % change year-on-year
+26.86% +0.75%
90% offered a salary of more than £24,700 £20,000 £23,950
10% offered a salary of more than £45,000 £33,500 £35,000
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
842 943 1060
As % of all permanent IT jobs located in Wiltshire 95.79% 94.02% 97.25%
Number of salaries quoted 751 806 971
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £27,500 £23,000 £22,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
South West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Wiltshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 24 May 2013.

Wiltshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Swindon +3 9 £33,500 -
Chippenham +6 1 £45,000 +114.28%
Trowbridge - 1 £24,500 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (44.00%) Oracle
1 22 (44.00%) Windows
2 21 (42.00%) Oracle EBS
2 21 (42.00%) Oracle EBS R12
3 20 (40.00%) Oracle BI EE
3 20 (40.00%) Informatica
3 20 (40.00%) MS Excel
3 20 (40.00%) Business Intelligence
4 19 (38.00%) TCP/IP
4 19 (38.00%) ISDN
4 19 (38.00%) Siebel
4 19 (38.00%) Cisco
4 19 (38.00%) X.21
4 19 (38.00%) Riverbed
4 19 (38.00%) Business Continuity
4 19 (38.00%) IP Telephony
5 16 (32.00%) SQL
6 15 (30.00%) Finance
7 14 (28.00%) Workflow
7 14 (28.00%) ERP
7 14 (28.00%) CRM
7 14 (28.00%) BPEL
7 14 (28.00%) Oracle Workflow
7 14 (28.00%) Twitter
8 13 (26.00%) ESB
8 13 (26.00%) SOA
8 13 (26.00%) PL/SQL
8 13 (26.00%) Oracle Reports
8 13 (26.00%) JDeveloper
9 11 (22.00%) Oracle 10g

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 8 (16.00%) J2EE
1 8 (16.00%) Middleware
1 8 (16.00%) Oracle Fusion
2 5 (10.00%) XSLT
3 1 (2.000%) .NET
Application Platforms
1 14 (28.00%) Oracle Workflow
2 13 (26.00%) ESB
3 2 (4.000%) Lotus Notes
4 1 (2.000%) MS Exchange
Applications
1 20 (40.00%) MS Excel
Business Applications
1 21 (42.00%) Oracle EBS
1 21 (42.00%) Oracle EBS R12
2 11 (22.00%) Oracle ERP
3 9 (18.00%) Oracle Applications
4 7 (14.00%) Oracle 11i
Communications & Networking
1 19 (38.00%) TCP/IP
1 19 (38.00%) ISDN
1 19 (38.00%) X.21
1 19 (38.00%) IP Telephony
2 4 (8.000%) VoIP
2 4 (8.000%) Unified Communications
2 4 (8.000%) PABX
2 4 (8.000%) Softphone
3 1 (2.000%) Network Security
Database & Business Intelligence
1 20 (40.00%) Oracle BI EE
2 13 (26.00%) Oracle Reports
3 11 (22.00%) Oracle 10g
3 11 (22.00%) Oracle 11g
4 8 (16.00%) TOAD
4 8 (16.00%) Oracle Discoverer
5 6 (12.00%) Oracle 8/8i
6 1 (2.000%) SQL Server
6 1 (2.000%) Data Warehouse
6 1 (2.000%) Ingres
6 1 (2.000%) RDBMS
Development Applications
1 13 (26.00%) JDeveloper
2 8 (16.00%) Oracle Forms
General
1 15 (30.00%) Finance
2 5 (10.00%) Telecoms
3 4 (8.000%) Electronics
3 4 (8.000%) Marketing
4 1 (2.000%) Manufacturing
4 1 (2.000%) Local Government
Operating Systems
1 22 (44.00%) Windows
2 6 (12.00%) Linux
3 2 (4.000%) Windows XP
4 1 (2.000%) UNIX
4 1 (2.000%) Windows Server 2003
4 1 (2.000%) Windows Server 2008
4 1 (2.000%) Windows 2000 Server
Processes & Methodologies
1 20 (40.00%) Business Intelligence
2 19 (38.00%) Business Continuity
3 14 (28.00%) Workflow
3 14 (28.00%) ERP
3 14 (28.00%) CRM
3 14 (28.00%) BPEL
4 13 (26.00%) SOA
5 8 (16.00%) Migration
5 8 (16.00%) User Acceptance Testing
5 8 (16.00%) Data Migration
6 7 (14.00%) Data Security
6 7 (14.00%) ITIL
7 6 (12.00%) PRINCE
8 5 (10.00%) ETL
9 2 (4.000%) Service Management
10 1 (2.000%) Performance Testing
10 1 (2.000%) Programme Management
Programming Languages
1 16 (32.00%) SQL
2 13 (26.00%) PL/SQL
3 9 (18.00%) Java
4 6 (12.00%) Shell Script
5 5 (10.00%) XQuery
6 1 (2.000%) C#
Qualifications
1 4 (8.000%) Degree
2 1 (2.000%) MCSE
2 1 (2.000%) MCSA
2 1 (2.000%) Microsoft Certification
2 1 (2.000%) MCITP
Quality Assurance & Compliance
1 6 (12.00%) QA
System Software
1 2 (4.000%) Active Directory
Systems Management
1 1 (2.000%) ARCserve
1 1 (2.000%) Tivoli
1 1 (2.000%) Tivoli Storage Manager
1 1 (2.000%) Norton AntiVirus
1 1 (2.000%) WSUS
1 1 (2.000%) Backup Exec
Vendors
1 22 (44.00%) Oracle
2 20 (40.00%) Informatica
3 19 (38.00%) Siebel
3 19 (38.00%) Cisco
3 19 (38.00%) Riverbed
4 14 (28.00%) Twitter
5 2 (4.000%) Microsoft
5 2 (4.000%) Lotus
6 1 (2.000%) Symantec
6 1 (2.000%) McAfee
6 1 (2.000%) Sophos
6 1 (2.000%) VMware
6 1 (2.000%) QAD
Swindon, Wiltshire
The following skills are an essential requirement for this position: * Desktop Support / Configuration and Administration * Windows XP & 7 * Email Account Administration / Set up - ideally Lotus Notes * Software & Hardware...
The People Network
Salary: £22000 - £26000 per annum + Benefits
Posted: 21 May 2013
Wiltshire
You will be responsible for providing Service Desk/ Helpdesk and Desktop Support to end users across a challenging network (TCP/IP, Ethernet, DHCP, DNS, Firewalls, VPN, Cisco Wireless,...
Redrock Consulting Ltd
Salary: £19000 - £23000 per annum + excellent benefits
Posted: 23 May 2013
Swindon, Wiltshire
Lead by example in Oracle EBS technical areas such as SQL, PL/SQL, APIs, AOL, OAF, Workflow, AME, BI Publisher, Forms, Reports, BPEL & OBIEE... Java and J2EE framework.
UK Shared Business Services Ltd
Salary: Competitive Salary plus Excellent Benefits
Posted: 3 May 2013