The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 73 72 79
Rank change year-on-year
-1 +7
Permanent jobs requiring a Technical Support 18 13 21
As % of all permanent IT jobs located in Wiltshire 1.62% 1.40% 1.80%
As % of the Job Titles category 1.67% 1.46% 1.90%
Number of salaries quoted 15 8 21
Average salary £26,500 £35,079 £35,000
Average salary % change year-on-year
-24.45% +0.22%
90% offered a salary of more than £23,700 £25,050 £27,500
10% offered a salary of more than £28,300 £42,500 £43,000
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1075 891 1108
As % of all permanent IT jobs located in Wiltshire 96.93% 95.70% 95.11%
Number of salaries quoted 923 756 980
Average salary £36,000 £37,500 £36,500
Average salary % change year-on-year
-4.00% +2.73%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
South West

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 28 July 2014.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -1 12 £25,750 +0.98% 2
Chippenham -12 4 £25,250 -26.81% 2
Corsham - 1 £42,500 - 1
Salisbury - 1 - -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 July 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 18 (54.55%) SQL
1 18 (54.55%) Windows
1 18 (54.55%) Active Directory
2 15 (45.45%) MS Office
2 15 (45.45%) ITIL
3 14 (42.42%) VMware
4 13 (39.39%) TCP/IP
5 11 (33.33%) Microsoft
6 10 (30.30%) Lotus
7 9 (27.27%) IBM Notes
8 7 (21.21%) SCCM
8 7 (21.21%) Windows XP
9 6 (18.18%) LDAP
9 6 (18.18%) MS Excel
9 6 (18.18%) Firewall
9 6 (18.18%) Windows Server 2003
9 6 (18.18%) Security Cleared
10 5 (15.15%) VMware Infrastructure
10 5 (15.15%) Degree
10 5 (15.15%) Finance
10 5 (15.15%) Java
10 5 (15.15%) IIS
11 4 (12.12%) C#
11 4 (12.12%) JavaScript
11 4 (12.12%) Oracle
11 4 (12.12%) XML
11 4 (12.12%) Client/Server
11 4 (12.12%) SMTP
11 4 (12.12%) DHCP
11 4 (12.12%) HTTP

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 July 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (27.27%) IBM Notes
2 5 (15.15%) IIS
3 2 (6.06%) Oracle Workflow
4 1 (3.03%) WebSphere
4 1 (3.03%) MS Exchange
Applications
1 15 (45.45%) MS Office
2 6 (18.18%) MS Excel
3 2 (6.06%) MS PowerPoint
Business Applications
1 3 (9.09%) Oracle EBS
2 2 (6.06%) HiPortfolio
2 2 (6.06%) Oracle ERP
2 2 (6.06%) Oracle Applications
2 2 (6.06%) Oracle EBS R12
2 2 (6.06%) Remedy ITSM
Cloud Services
1 4 (12.12%) SaaS
Communications & Networking
1 13 (39.39%) TCP/IP
2 6 (18.18%) LDAP
2 6 (18.18%) Firewall
3 4 (12.12%) SMTP
3 4 (12.12%) DHCP
3 4 (12.12%) HTTP
3 4 (12.12%) VPN
3 4 (12.12%) DNS
3 4 (12.12%) Wireshark
4 3 (9.09%) LAN
4 3 (9.09%) WAN
5 2 (6.06%) SNMP
5 2 (6.06%) SAN
5 2 (6.06%) NAS
6 1 (3.03%) MRTG
Database & Business Intelligence
1 4 (12.12%) Relational Database
2 3 (9.09%) SQL Server
3 2 (6.06%) Crystal Reports
3 2 (6.06%) Oracle Reports
3 2 (6.06%) SQL Server 2008
3 2 (6.06%) Oracle BI EE
3 2 (6.06%) Oracle Database 11g
3 2 (6.06%) SQL Server 2005
3 2 (6.06%) Oracle Database
3 2 (6.06%) Oracle BI Publisher
3 2 (6.06%) SQL Server 2012
4 1 (3.03%) Oracle Database 10g
Development Applications
1 2 (6.06%) Oracle Forms
General
1 5 (15.15%) Finance
2 2 (6.06%) Electronics
2 2 (6.06%) Telecoms
2 2 (6.06%) Aerospace
2 2 (6.06%) Military
3 1 (3.03%) Back Office
Libraries, Frameworks & Software Standards
1 4 (12.12%) XML
2 2 (6.06%) Middleware
2 2 (6.06%) Oracle Fusion
Miscellaneous
1 4 (12.12%) Client/Server
1 4 (12.12%) Computer Science
2 2 (6.06%) Management Information System
3 1 (3.03%) Mathematics
3 1 (3.03%) GIS
Operating Systems
1 18 (54.55%) Windows
2 7 (21.21%) Windows XP
3 6 (18.18%) Windows Server 2003
4 4 (12.12%) Windows Server 2008
5 3 (9.09%) Windows 8
5 3 (9.09%) Windows Server 2012
5 3 (9.09%) Linux
Processes & Methodologies
1 15 (45.45%) ITIL
2 3 (9.09%) OpenUP
3 2 (6.06%) ERP
3 2 (6.06%) CRM
3 2 (6.06%) Business Intelligence
3 2 (6.06%) Configuration Management
3 2 (6.06%) ITSM
3 2 (6.06%) Data Security
3 2 (6.06%) Security Management
3 2 (6.06%) Workflow
3 2 (6.06%) BPEL
3 2 (6.06%) Information Management
3 2 (6.06%) Logistics
3 2 (6.06%) Communications Security
3 2 (6.06%) User Acceptance Testing
3 2 (6.06%) Technical Analysis
4 1 (3.03%) Knowledge Management
4 1 (3.03%) Release Management
4 1 (3.03%) Time Management
4 1 (3.03%) Migration
Programming Languages
1 18 (54.55%) SQL
2 5 (15.15%) Java
3 4 (12.12%) C#
3 4 (12.12%) JavaScript
4 2 (6.06%) PL/SQL
Qualifications
1 6 (18.18%) Security Cleared
2 5 (15.15%) Degree
3 3 (9.09%) SC Cleared
4 2 (6.06%) ITIL Foundation Certificate
5 1 (3.03%) BC Cleared
5 1 (3.03%) CCNA
5 1 (3.03%) Cisco Certification
5 1 (3.03%) Microsoft Certification
5 1 (3.03%) ITIL Certification
5 1 (3.03%) MCSE
5 1 (3.03%) MCP
Quality Assurance & Compliance
1 2 (6.06%) SLA
1 2 (6.06%) QA
System Software
1 18 (54.55%) Active Directory
2 5 (15.15%) VMware Infrastructure
3 1 (3.03%) Hyper-V
3 1 (3.03%) vSphere
Systems Management
1 7 (21.21%) SCCM
2 4 (12.12%) MOM
2 4 (12.12%) Systems Management Server (SMS)
3 2 (6.06%) WMI
4 1 (3.03%) Backup Exec
4 1 (3.03%) Nagios
Vendors
1 14 (42.42%) VMware
2 11 (33.33%) Microsoft
3 10 (30.30%) Lotus
4 4 (12.12%) Oracle
5 3 (9.09%) Remedy
5 3 (9.09%) Cisco
6 2 (6.06%) Siebel
6 2 (6.06%) ServiceNow
7 1 (3.03%) F5
7 1 (3.03%) IBM
7 1 (3.03%) Citrix
7 1 (3.03%) Juniper
Chippenham, Wiltshire
XIST4 IT Recruitment Ltd
Posted: 4 days ago
Swindon, Wiltshire
Randstad Technologies
Salary: £25000.00 per annum
Posted: 5 days ago
Chippenham, Bath, Swindon, Melksham, Malmesbury,...
XIST4 IT LIMITED
Salary: £23-25,000
Posted: 10 days ago
Berkshire Wilts Oxon
Questor Resourcing
Salary: to £24k + VG Benefits
Posted: 25 days ago