The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 79 90 83
Rank change year-on-year
+11 -7
Permanent jobs requiring a Technical Support 17 4 19
As % of all permanent IT jobs located in Wiltshire 1.39% 0.40% 1.52%
As % of the Job Titles category 1.44% 0.42% 1.58%
Number of salaries quoted 14 3 19
Average salary £26,500 £34,500 £37,500
Average salary % change year-on-year
-23.18% -8.00%
90% offered a salary of more than £24,000 £34,500 £21,000
10% offered a salary of more than £31,750 £34,500 £43,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1180 952 1202
As % of all permanent IT jobs located in Wiltshire 96.33% 96.16% 96.01%
Number of salaries quoted 992 798 1072
Average salary £37,000 £38,000 £36,000
Average salary % change year-on-year
-2.63% +5.55%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 27 August 2014.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +2 9 £26,500 -
Chippenham -19 7 £24,000 -30.43% 3
Corsham - 1 £42,500 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 August 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 19 (52.78%) Windows
1 19 (52.78%) Active Directory
2 17 (47.22%) SQL
3 15 (41.67%) TCP/IP
4 14 (38.89%) ITIL
4 14 (38.89%) MS Office
5 12 (33.33%) VMware
6 11 (30.56%) Microsoft
7 9 (25.00%) Firewall
8 8 (22.22%) Lotus
9 7 (19.44%) IBM Notes
9 7 (19.44%) SCCM
9 7 (19.44%) Security Cleared
10 6 (16.67%) Finance
10 6 (16.67%) LDAP
10 6 (16.67%) MS Excel
10 6 (16.67%) Java
10 6 (16.67%) Oracle
10 6 (16.67%) LAN
10 6 (16.67%) WAN
11 5 (13.89%) SLA
11 5 (13.89%) Windows Server 2003
11 5 (13.89%) IIS
11 5 (13.89%) Windows XP
11 5 (13.89%) Linux
11 5 (13.89%) Degree
11 5 (13.89%) VMware Infrastructure
12 4 (11.11%) SC Cleared
12 4 (11.11%) Windows Server 2008
12 4 (11.11%) SaaS

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 27 August 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (19.44%) IBM Notes
2 5 (13.89%) IIS
3 2 (5.56%) Oracle Workflow
4 1 (2.78%) WebSphere
4 1 (2.78%) WebLogic
4 1 (2.78%) MS Exchange
Applications
1 14 (38.89%) MS Office
2 6 (16.67%) MS Excel
3 2 (5.56%) MS PowerPoint
Business Applications
1 3 (8.33%) Oracle EBS
2 2 (5.56%) Oracle ERP
2 2 (5.56%) Oracle Applications
2 2 (5.56%) Remedy ITSM
2 2 (5.56%) Oracle EBS R12
2 2 (5.56%) HiPortfolio
Cloud Services
1 4 (11.11%) SaaS
Communications & Networking
1 15 (41.67%) TCP/IP
2 9 (25.00%) Firewall
3 6 (16.67%) LDAP
3 6 (16.67%) LAN
3 6 (16.67%) WAN
4 4 (11.11%) SMTP
4 4 (11.11%) DHCP
4 4 (11.11%) HTTP
4 4 (11.11%) VPN
4 4 (11.11%) DNS
4 4 (11.11%) Wireshark
5 2 (5.56%) NAS
5 2 (5.56%) SAN
5 2 (5.56%) SNMP
6 1 (2.78%) MRTG
Database & Business Intelligence
1 4 (11.11%) Relational Database
2 3 (8.33%) SQL Server
3 2 (5.56%) Crystal Reports
3 2 (5.56%) Oracle Reports
3 2 (5.56%) SQL Server 2005
3 2 (5.56%) Oracle Database 11g
3 2 (5.56%) Oracle BI EE
3 2 (5.56%) SQL Server 2008
3 2 (5.56%) SQL Server 2012
3 2 (5.56%) Oracle Database
3 2 (5.56%) Oracle BI Publisher
4 1 (2.78%) Oracle Database 10g
Development Applications
1 3 (8.33%) Oracle Forms
2 1 (2.78%) Subversion
2 1 (2.78%) Maven
2 1 (2.78%) Jenkins
General
1 6 (16.67%) Finance
2 3 (8.33%) Telecoms
3 2 (5.56%) Electronics
3 2 (5.56%) Aerospace
3 2 (5.56%) Military
4 1 (2.78%) Banking
4 1 (2.78%) Back Office
Libraries, Frameworks & Software Standards
1 4 (11.11%) XML
2 2 (5.56%) Middleware
2 2 (5.56%) Oracle Fusion
3 1 (2.78%) Java EE
3 1 (2.78%) HTML
3 1 (2.78%) J2EE
3 1 (2.78%) JSP
Miscellaneous
1 4 (11.11%) Client/Server
1 4 (11.11%) Computer Science
2 2 (5.56%) GIS
2 2 (5.56%) Management Information System
3 1 (2.78%) Mathematics
Operating Systems
1 19 (52.78%) Windows
2 5 (13.89%) Linux
2 5 (13.89%) Windows XP
2 5 (13.89%) Windows Server 2003
3 4 (11.11%) Windows Server 2008
4 3 (8.33%) Windows 8
4 3 (8.33%) Windows Server 2012
5 1 (2.78%) UNIX
5 1 (2.78%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (38.89%) ITIL
2 3 (8.33%) OpenUP
3 2 (5.56%) Technical Analysis
3 2 (5.56%) Communications Security
3 2 (5.56%) Release Management
3 2 (5.56%) User Acceptance Testing
3 2 (5.56%) BPEL
3 2 (5.56%) Information Management
3 2 (5.56%) Logistics
3 2 (5.56%) CRM
3 2 (5.56%) ERP
3 2 (5.56%) Business Intelligence
3 2 (5.56%) Configuration Management
3 2 (5.56%) ITSM
3 2 (5.56%) Data Security
3 2 (5.56%) Security Management
3 2 (5.56%) Workflow
4 1 (2.78%) Migration
4 1 (2.78%) Project Management
4 1 (2.78%) Service Delivery
Programming Languages
1 17 (47.22%) SQL
2 6 (16.67%) Java
3 4 (11.11%) JavaScript
3 4 (11.11%) C#
4 2 (5.56%) PL/SQL
5 1 (2.78%) PHP
5 1 (2.78%) PowerShell
Qualifications
1 7 (19.44%) Security Cleared
2 5 (13.89%) Degree
3 4 (11.11%) SC Cleared
4 2 (5.56%) ITIL Foundation Certificate
5 1 (2.78%) BC Cleared
5 1 (2.78%) MCP
5 1 (2.78%) MCSE
5 1 (2.78%) CCNA
5 1 (2.78%) Cisco Certification
5 1 (2.78%) Microsoft Certification
5 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 5 (13.89%) SLA
2 2 (5.56%) QA
System Software
1 19 (52.78%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 1 (2.78%) Hyper-V
3 1 (2.78%) vSphere
Systems Management
1 7 (19.44%) SCCM
2 4 (11.11%) MOM
2 4 (11.11%) Systems Management Server (SMS)
3 2 (5.56%) WMI
4 1 (2.78%) Check_MK
4 1 (2.78%) Nagios
4 1 (2.78%) Backup Exec
Vendors
1 12 (33.33%) VMware
2 11 (30.56%) Microsoft
3 8 (22.22%) Lotus
4 6 (16.67%) Oracle
5 3 (8.33%) Cisco
5 3 (8.33%) Remedy
6 2 (5.56%) Siebel
6 2 (5.56%) ServiceNow
6 2 (5.56%) IBM
7 1 (2.78%) Business Objects
7 1 (2.78%) Red Hat
7 1 (2.78%) Citrix
7 1 (2.78%) Juniper
7 1 (2.78%) F5
Chippenham, Wiltshire
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Salary: £23-25,000
Posted: 16 hours ago
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Salary: £25000 - £40000 per annum + Superb Benefits
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