The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 81 85 74
Rank change year-on-year
+4 -11
Permanent jobs requiring a Technical Support 19 10 26
As % of all permanent IT jobs located in Wiltshire 1.64% 0.94% 2.32%
As % of the Job Titles category 1.71% 0.98% 2.45%
Number of salaries quoted 18 10 26
Average salary £27,500 £34,000 £26,500
Average salary % change year-on-year
-19.11% +28.30%
90% offered a salary of more than £24,000 £23,250 £24,000
10% offered a salary of more than £35,750 £47,500 £28,500
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1108 1018 1060
As % of all permanent IT jobs located in Wiltshire 95.76% 95.86% 94.56%
Number of salaries quoted 943 861 969
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £23,000 £25,000
10% offered a salary of more than £57,500 £50,318 £56,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 18 December 2014.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 11 £24,000 -
Swindon +4 7 £32,500 -2.98% 1
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 December 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 28 (80.00%) Windows
2 23 (65.71%) Active Directory
3 21 (60.00%) Firewall
4 16 (45.71%) VMware
5 15 (42.86%) TCP/IP
5 15 (42.86%) MS Office
5 15 (42.86%) ITIL
6 14 (40.00%) Microsoft
6 14 (40.00%) Windows Server 2008
7 12 (34.29%) SLA
7 12 (34.29%) SQL
8 11 (31.43%) MS Excel
8 11 (31.43%) VPN
9 10 (28.57%) LAN
9 10 (28.57%) WAN
10 9 (25.71%) Windows XP
10 9 (25.71%) VMware Infrastructure
11 8 (22.86%) Java
11 8 (22.86%) Windows Server 2003
12 7 (20.00%) Service Management
12 7 (20.00%) IIS
12 7 (20.00%) Degree
12 7 (20.00%) MS PowerPoint
13 6 (17.14%) Risk Management
13 6 (17.14%) Windows Vista
13 6 (17.14%) Change Control
13 6 (17.14%) MS Exchange
13 6 (17.14%) Analytical Skills
14 5 (14.29%) Relational Database
14 5 (14.29%) Windows Server 2012

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 December 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.00%) IIS
2 6 (17.14%) MS Exchange
3 3 (8.57%) SharePoint
4 2 (5.71%) IBM Notes
5 1 (2.86%) WebLogic
5 1 (2.86%) Lync
5 1 (2.86%) Exchange Server 2010
Applications
1 15 (42.86%) MS Office
2 11 (31.43%) MS Excel
3 7 (20.00%) MS PowerPoint
4 1 (2.86%) MS Visio
Business Applications
1 1 (2.86%) Oracle EBS
1 1 (2.86%) Oracle ERP
Cloud Services
1 5 (14.29%) SaaS
2 1 (2.86%) Office 365
Communications & Networking
1 21 (60.00%) Firewall
2 15 (42.86%) TCP/IP
3 11 (31.43%) VPN
4 10 (28.57%) LAN
4 10 (28.57%) WAN
5 5 (14.29%) SMTP
5 5 (14.29%) DHCP
5 5 (14.29%) HTTP
5 5 (14.29%) DNS
5 5 (14.29%) Wireshark
5 5 (14.29%) LDAP
Database & Business Intelligence
1 5 (14.29%) Relational Database
2 4 (11.43%) SQL Server
3 3 (8.57%) MySQL
4 1 (2.86%) Oracle Reports
4 1 (2.86%) Oracle BI EE
Development Applications
1 1 (2.86%) Oracle Forms
1 1 (2.86%) Eclipse
1 1 (2.86%) NetBeans
1 1 (2.86%) Subversion
1 1 (2.86%) Maven
1 1 (2.86%) Jenkins
General
1 4 (11.43%) Finance
2 1 (2.86%) Banking
2 1 (2.86%) German Language
2 1 (2.86%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (14.29%) XML
2 1 (2.86%) Java EE
2 1 (2.86%) HTML
2 1 (2.86%) J2EE
2 1 (2.86%) JSP
Miscellaneous
1 6 (17.14%) Analytical Skills
2 5 (14.29%) Computer Science
2 5 (14.29%) Client/Server
3 3 (8.57%) Replication
4 1 (2.86%) Statistics
4 1 (2.86%) GIS
Operating Systems
1 28 (80.00%) Windows
2 14 (40.00%) Windows Server 2008
3 9 (25.71%) Windows XP
4 8 (22.86%) Windows Server 2003
5 6 (17.14%) Windows Vista
6 5 (14.29%) Windows Server 2012
7 4 (11.43%) Linux
8 3 (8.57%) Windows 8
9 1 (2.86%) UNIX
9 1 (2.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (42.86%) ITIL
2 7 (20.00%) Service Management
3 6 (17.14%) Change Control
3 6 (17.14%) Risk Management
4 2 (5.71%) Problem Management
5 1 (2.86%) Release Management
5 1 (2.86%) User Acceptance Testing
5 1 (2.86%) Performance Testing
5 1 (2.86%) Time Management
5 1 (2.86%) ITIL V3
5 1 (2.86%) Service Delivery
5 1 (2.86%) ITSM
5 1 (2.86%) Migration
5 1 (2.86%) Business Analysis
5 1 (2.86%) Knowledge Management
5 1 (2.86%) Incident Management
5 1 (2.86%) ERP
5 1 (2.86%) ETL
5 1 (2.86%) Business Intelligence
Programming Languages
1 12 (34.29%) SQL
2 8 (22.86%) Java
3 5 (14.29%) JavaScript
3 5 (14.29%) C#
4 3 (8.57%) PowerShell
5 1 (2.86%) PHP
Qualifications
1 7 (20.00%) Degree
2 3 (8.57%) Microsoft Certification
3 2 (5.71%) SC Cleared
3 2 (5.71%) Security Cleared
4 1 (2.86%) ITIL Certification
4 1 (2.86%) MCP
4 1 (2.86%) MCSE
Quality Assurance & Compliance
1 12 (34.29%) SLA
System Software
1 23 (65.71%) Active Directory
2 9 (25.71%) VMware Infrastructure
3 3 (8.57%) Hyper-V
4 2 (5.71%) XenApp
4 2 (5.71%) VMware ESX
5 1 (2.86%) vSphere
Systems Management
1 5 (14.29%) MOM
1 5 (14.29%) Systems Management Server (SMS)
1 5 (14.29%) SCCM
2 1 (2.86%) Backup Exec
Vendors
1 16 (45.71%) VMware
2 14 (40.00%) Microsoft
3 3 (8.57%) Citrix
3 3 (8.57%) Oracle
4 2 (5.71%) IBM
4 2 (5.71%) Lotus
5 1 (2.86%) Red Hat
5 1 (2.86%) Business Objects
5 1 (2.86%) Siebel
5 1 (2.86%) Informatica
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 2 days ago