The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 80 81 59
Rank change year-on-year
+1 -22
Permanent jobs requiring a Technical Support 13 13 22
As % of all permanent IT jobs located in Wiltshire 1.19% 1.27% 2.36%
As % of the Job Titles category 1.25% 1.35% 2.46%
Number of salaries quoted 9 11 16
Average salary £26,000 £26,000 £39,079
Average salary % change year-on-year
- -33.46%
90% offered a salary of more than £23,100 £23,500 £24,000
10% offered a salary of more than £35,000 £45,000 £45,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1042 963 893
As % of all permanent IT jobs located in Wiltshire 95.16% 93.86% 95.82%
Number of salaries quoted 824 845 814
Average salary £37,500 £39,000 £37,000
Average salary % change year-on-year
-3.84% +5.40%
90% offered a salary of more than £26,000 £25,000 £24,000
10% offered a salary of more than £52,500 £53,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 27 April 2015.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +2 7 £26,000 +1.96% 1
Chippenham - 2 £25,000 - 1
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 April 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 18 (66.67%) Microsoft
2 15 (55.56%) Windows
3 14 (51.85%) Active Directory
4 12 (44.44%) MS Office
5 11 (40.74%) Firewall
5 11 (40.74%) VMware
6 10 (37.04%) ITIL
7 9 (33.33%) Windows Server 2008
7 9 (33.33%) SQL
7 9 (33.33%) VPN
8 8 (29.63%) MS Excel
8 8 (29.63%) Windows XP
8 8 (29.63%) VMware Infrastructure
9 7 (25.93%) TCP/IP
10 6 (22.22%) Windows Server 2003
10 6 (22.22%) Service Management
10 6 (22.22%) SLA
11 5 (18.52%) Java
11 5 (18.52%) Microsoft Certification
11 5 (18.52%) MS PowerPoint
11 5 (18.52%) Hyper-V
11 5 (18.52%) Windows Server 2012
12 4 (14.81%) PowerShell
12 4 (14.81%) Change Control
12 4 (14.81%) SaaS
12 4 (14.81%) Windows 8
12 4 (14.81%) Windows Vista
12 4 (14.81%) Risk Management
12 4 (14.81%) IIS
13 3 (11.11%) MCSA

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 27 April 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) IIS
2 2 (7.41%) IBM Notes
2 2 (7.41%) SharePoint
2 2 (7.41%) MS Exchange
3 1 (3.70%) WebLogic
Applications
1 12 (44.44%) MS Office
2 8 (29.63%) MS Excel
3 5 (18.52%) MS PowerPoint
4 1 (3.70%) MS Visio
Cloud Services
1 4 (14.81%) SaaS
2 2 (7.41%) Office 365
2 2 (7.41%) IaaS
Communications & Networking
1 11 (40.74%) Firewall
2 9 (33.33%) VPN
3 7 (25.93%) TCP/IP
4 3 (11.11%) Internet
5 2 (7.41%) MPLS
5 2 (7.41%) DNS
5 2 (7.41%) LDAP
5 2 (7.41%) LAN
5 2 (7.41%) WAN
5 2 (7.41%) SMTP
5 2 (7.41%) DHCP
5 2 (7.41%) HTTP
5 2 (7.41%) Wireshark
Database & Business Intelligence
1 2 (7.41%) Relational Database
2 1 (3.70%) SQL Server
Development Applications
1 1 (3.70%) Oracle Forms
1 1 (3.70%) Subversion
1 1 (3.70%) Maven
1 1 (3.70%) Jenkins
General
1 3 (11.11%) Finance
2 2 (7.41%) German Language
3 1 (3.70%) Telecoms
3 1 (3.70%) Advertising
3 1 (3.70%) Banking
Libraries, Frameworks & Software Standards
1 2 (7.41%) HTML
1 2 (7.41%) J2EE
1 2 (7.41%) XML
2 1 (3.70%) JSP
Miscellaneous
1 3 (11.11%) Analytical Skills
2 2 (7.41%) Client/Server
2 2 (7.41%) AS400
2 2 (7.41%) Clustering
2 2 (7.41%) Computer Science
2 2 (7.41%) iSeries
Operating Systems
1 15 (55.56%) Windows
2 9 (33.33%) Windows Server 2008
3 8 (29.63%) Windows XP
4 6 (22.22%) Windows Server 2003
5 5 (18.52%) Windows Server 2012
6 4 (14.81%) Windows 8
6 4 (14.81%) Windows Vista
7 2 (7.41%) Linux
7 2 (7.41%) UNIX
8 1 (3.70%) Windows 2000
Processes & Methodologies
1 10 (37.04%) ITIL
2 6 (22.22%) Service Management
3 4 (14.81%) Risk Management
3 4 (14.81%) Change Control
4 2 (7.41%) High Availability
4 2 (7.41%) Problem Management
5 1 (3.70%) Release Management
5 1 (3.70%) ITIL V3
5 1 (3.70%) Incident Management
5 1 (3.70%) Service Delivery
5 1 (3.70%) ITSM
Programming Languages
1 9 (33.33%) SQL
2 5 (18.52%) Java
3 4 (14.81%) PowerShell
4 2 (7.41%) JavaScript
4 2 (7.41%) PHP
4 2 (7.41%) C#
Qualifications
1 5 (18.52%) Microsoft Certification
2 3 (11.11%) Degree
2 3 (11.11%) MCSA
3 2 (7.41%) SC Cleared
3 2 (7.41%) Security Cleared
4 1 (3.70%) MCSE
Quality Assurance & Compliance
1 6 (22.22%) SLA
System Software
1 14 (51.85%) Active Directory
2 8 (29.63%) VMware Infrastructure
3 5 (18.52%) Hyper-V
4 2 (7.41%) XenApp
4 2 (7.41%) VMware ESX
Systems Management
1 3 (11.11%) SCCM
2 2 (7.41%) MOM
2 2 (7.41%) Systems Management Server (SMS)
3 1 (3.70%) WSUS
Vendors
1 18 (66.67%) Microsoft
2 11 (40.74%) VMware
3 2 (7.41%) Cisco
3 2 (7.41%) Citrix
3 2 (7.41%) Lotus
3 2 (7.41%) Symantec
3 2 (7.41%) McAfee
4 1 (3.70%) Adobe
4 1 (3.70%) Oracle
4 1 (3.70%) Business Objects
Swindon
Huxley Banking & Financial Services
Salary: £40000 - £60000 per annum + competitive
Posted: 19 days ago
Bath, Somerset, Bristol, Chippenham, Trowbridge,...
XIST4 IT LIMITED
Salary: £22-28,000 + Bens
Posted: 23 days ago