The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 84 85 65
Rank change year-on-year
+1 -20
Permanent jobs requiring a Technical Support 15 8 35
As % of all permanent IT jobs located in Wiltshire 1.36% 0.82% 2.99%
As % of the Job Titles category 1.41% 0.85% 3.15%
Number of salaries quoted 14 7 34
Average salary £27,500 £34,000 £24,000
Average salary % change year-on-year
-19.11% +41.66%
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1062 937 1110
As % of all permanent IT jobs located in Wiltshire 96.11% 96.00% 94.71%
Number of salaries quoted 904 826 1011
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,000 £23,000 £24,000
10% offered a salary of more than £57,500 £51,400 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +2 9 £30,000 -11.76%
Chippenham - 5 £24,000 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 January 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (75.86%) Windows
2 18 (62.07%) Active Directory
3 16 (55.17%) Firewall
4 14 (48.28%) Microsoft
4 14 (48.28%) Windows Server 2008
5 12 (41.38%) VMware
5 12 (41.38%) TCP/IP
5 12 (41.38%) MS Office
6 11 (37.93%) ITIL
6 11 (37.93%) MS Excel
7 10 (34.48%) SQL
7 10 (34.48%) SLA
8 9 (31.03%) Windows XP
9 8 (27.59%) LAN
9 8 (27.59%) WAN
9 8 (27.59%) Windows Server 2003
9 8 (27.59%) VPN
10 7 (24.14%) Service Management
10 7 (24.14%) MS PowerPoint
11 6 (20.69%) VMware Infrastructure
11 6 (20.69%) Change Control
11 6 (20.69%) Risk Management
11 6 (20.69%) Windows Vista
11 6 (20.69%) MS Exchange
12 5 (17.24%) Java
12 5 (17.24%) Windows Server 2012
13 4 (13.79%) Degree
13 4 (13.79%) PowerShell
13 4 (13.79%) IIS
13 4 (13.79%) SQL Server

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 30 January 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.69%) MS Exchange
2 4 (13.79%) IIS
3 3 (10.34%) SharePoint
4 2 (6.90%) IBM Notes
5 1 (3.45%) WebLogic
5 1 (3.45%) Lync
5 1 (3.45%) Exchange Server 2010
Applications
1 12 (41.38%) MS Office
2 11 (37.93%) MS Excel
3 7 (24.14%) MS PowerPoint
4 1 (3.45%) MS Visio
Business Applications
1 1 (3.45%) Oracle ERP
1 1 (3.45%) Oracle EBS
Cloud Services
1 2 (6.90%) SaaS
2 1 (3.45%) Office 365
Communications & Networking
1 16 (55.17%) Firewall
2 12 (41.38%) TCP/IP
3 8 (27.59%) LAN
3 8 (27.59%) WAN
3 8 (27.59%) VPN
4 2 (6.90%) Wireshark
4 2 (6.90%) SMTP
4 2 (6.90%) DHCP
4 2 (6.90%) HTTP
4 2 (6.90%) DNS
4 2 (6.90%) LDAP
Database & Business Intelligence
1 4 (13.79%) SQL Server
2 3 (10.34%) MySQL
3 2 (6.90%) Relational Database
4 1 (3.45%) Oracle Reports
4 1 (3.45%) Oracle BI EE
Development Applications
1 1 (3.45%) Eclipse
1 1 (3.45%) Oracle Forms
1 1 (3.45%) Subversion
1 1 (3.45%) Maven
1 1 (3.45%) NetBeans
1 1 (3.45%) Jenkins
General
1 4 (13.79%) Finance
2 2 (6.90%) German Language
3 1 (3.45%) Advertising
3 1 (3.45%) Banking
3 1 (3.45%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (6.90%) J2EE
1 2 (6.90%) HTML
1 2 (6.90%) XML
2 1 (3.45%) JSP
Miscellaneous
1 3 (10.34%) Replication
1 3 (10.34%) Analytical Skills
2 2 (6.90%) Computer Science
2 2 (6.90%) Client/Server
3 1 (3.45%) Statistics
Operating Systems
1 22 (75.86%) Windows
2 14 (48.28%) Windows Server 2008
3 9 (31.03%) Windows XP
4 8 (27.59%) Windows Server 2003
5 6 (20.69%) Windows Vista
6 5 (17.24%) Windows Server 2012
7 3 (10.34%) Linux
7 3 (10.34%) Windows 8
8 2 (6.90%) UNIX
Processes & Methodologies
1 11 (37.93%) ITIL
2 7 (24.14%) Service Management
3 6 (20.69%) Change Control
3 6 (20.69%) Risk Management
4 2 (6.90%) Problem Management
5 1 (3.45%) Business Intelligence
5 1 (3.45%) Migration
5 1 (3.45%) ITSM
5 1 (3.45%) ETL
5 1 (3.45%) ERP
5 1 (3.45%) Business Analysis
5 1 (3.45%) Release Management
5 1 (3.45%) User Acceptance Testing
5 1 (3.45%) Performance Testing
5 1 (3.45%) Time Management
5 1 (3.45%) Incident Management
5 1 (3.45%) ITIL V3
Programming Languages
1 10 (34.48%) SQL
2 5 (17.24%) Java
3 4 (13.79%) PowerShell
4 2 (6.90%) JavaScript
4 2 (6.90%) PHP
4 2 (6.90%) C#
Qualifications
1 4 (13.79%) Degree
2 2 (6.90%) SC Cleared
2 2 (6.90%) Security Cleared
2 2 (6.90%) Microsoft Certification
Quality Assurance & Compliance
1 10 (34.48%) SLA
System Software
1 18 (62.07%) Active Directory
2 6 (20.69%) VMware Infrastructure
3 3 (10.34%) Hyper-V
4 2 (6.90%) XenApp
4 2 (6.90%) VMware ESX
Systems Management
1 2 (6.90%) SCCM
1 2 (6.90%) MOM
1 2 (6.90%) Systems Management Server (SMS)
Vendors
1 14 (48.28%) Microsoft
2 12 (41.38%) VMware
3 2 (6.90%) Oracle
3 2 (6.90%) Citrix
3 2 (6.90%) Lotus
4 1 (3.45%) Informatica
4 1 (3.45%) Business Objects
4 1 (3.45%) Siebel
Wiltshire/Somerset
Edward Carter Solutions
Salary: £Excellent + Benefits
Posted: 2 days ago