The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 93 79 77
Rank change year-on-year
-14 -2
Permanent jobs requiring a Technical Support 8 17 12
As % of all permanent IT jobs located in Wiltshire 0.70% 1.53% 1.29%
As % of the Job Titles category 0.74% 1.58% 1.35%
Number of salaries quoted 6 14 7
Average salary £28,000 £25,750 £34,500
Average salary % change year-on-year
+8.73% -25.36%
90% offered a salary of more than £22,500 £23,650 £24,900
10% offered a salary of more than £47,500 £29,850 £42,500
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1086 1075 892
As % of all permanent IT jobs located in Wiltshire 94.85% 97.02% 96.02%
Number of salaries quoted 963 924 752
Average salary £39,000 £37,000 £37,500
Average salary % change year-on-year
+5.40% -1.33%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 3 August 2015.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Trowbridge - 4 £23,000 - 1
Chippenham 0 2 - -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 3 August 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 9 (42.86%) Windows
1 9 (42.86%) Microsoft
2 7 (33.33%) SQL
3 6 (28.57%) VMware
3 6 (28.57%) VMware Infrastructure
4 5 (23.81%) VPN
4 5 (23.81%) SLA
5 4 (19.05%) RDBMS
5 4 (19.05%) Linux
5 4 (19.05%) Data Protection
5 4 (19.05%) Hyper-V
5 4 (19.05%) Relational Database
6 3 (14.29%) High Availability
6 3 (14.29%) iSeries
6 3 (14.29%) SC Cleared
6 3 (14.29%) Security Cleared
6 3 (14.29%) Microsoft Certification
6 3 (14.29%) Firewall
6 3 (14.29%) AS400
6 3 (14.29%) MCSA
6 3 (14.29%) MS Excel
6 3 (14.29%) SQL Server
6 3 (14.29%) MS Office
6 3 (14.29%) Ingres
6 3 (14.29%) Internet
7 2 (9.52%) Symantec
7 2 (9.52%) MPLS
7 2 (9.52%) McAfee
7 2 (9.52%) Active Directory
7 2 (9.52%) MS Exchange

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 3 August 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) MS Exchange
1 2 (9.52%) Exchange Server 2007
1 2 (9.52%) Exchange Server 2010
2 1 (4.76%) WebLogic
Applications
1 3 (14.29%) MS Office
1 3 (14.29%) MS Excel
Cloud Services
1 2 (9.52%) SaaS
1 2 (9.52%) Office 365
1 2 (9.52%) IaaS
Communications & Networking
1 5 (23.81%) VPN
2 3 (14.29%) Internet
2 3 (14.29%) Firewall
3 2 (9.52%) IPsec
3 2 (9.52%) NAS
3 2 (9.52%) MPLS
3 2 (9.52%) SSL
3 2 (9.52%) SAN
3 2 (9.52%) TCP/IP
4 1 (4.76%) LAN
4 1 (4.76%) WAN
Database & Business Intelligence
1 4 (19.05%) RDBMS
1 4 (19.05%) Relational Database
2 3 (14.29%) SQL Server
2 3 (14.29%) Ingres
3 1 (4.76%) BusinessObjects
Development Applications
1 1 (4.76%) Oracle Forms
1 1 (4.76%) Subversion
1 1 (4.76%) Maven
1 1 (4.76%) Jenkins
General
1 1 (4.76%) Telecoms
1 1 (4.76%) Finance
1 1 (4.76%) Banking
Libraries, Frameworks & Software Standards
1 1 (4.76%) HTML
1 1 (4.76%) J2EE
1 1 (4.76%) JSP
Miscellaneous
1 3 (14.29%) AS400
1 3 (14.29%) iSeries
2 2 (9.52%) Clustering
Operating Systems
1 9 (42.86%) Windows
2 4 (19.05%) Linux
3 2 (9.52%) Windows Server 2003
3 2 (9.52%) CentOS
3 2 (9.52%) Red Hat Enterprise Linux
3 2 (9.52%) UNIX
3 2 (9.52%) Windows Server 2012
4 1 (4.76%) Windows 8
4 1 (4.76%) Windows 2000
4 1 (4.76%) Windows XP
Processes & Methodologies
1 4 (19.05%) Data Protection
2 3 (14.29%) High Availability
3 2 (9.52%) ITIL
4 1 (4.76%) Service Management
4 1 (4.76%) Service Delivery
4 1 (4.76%) Time Management
4 1 (4.76%) People Management
Programming Languages
1 7 (33.33%) SQL
2 2 (9.52%) Java
3 1 (4.76%) PHP
3 1 (4.76%) PowerShell
Qualifications
1 3 (14.29%) MCSA
1 3 (14.29%) Microsoft Certification
1 3 (14.29%) SC Cleared
1 3 (14.29%) Security Cleared
2 1 (4.76%) MCSE
Quality Assurance & Compliance
1 5 (23.81%) SLA
System Software
1 6 (28.57%) VMware Infrastructure
2 4 (19.05%) Hyper-V
3 2 (9.52%) vSphere
3 2 (9.52%) vCloud
3 2 (9.52%) Active Directory
Systems Management
1 1 (4.76%) WSUS
1 1 (4.76%) SCCM
Vendors
1 9 (42.86%) Microsoft
2 6 (28.57%) VMware
3 2 (9.52%) Symantec
3 2 (9.52%) McAfee
3 2 (9.52%) Cisco
4 1 (4.76%) Oracle
4 1 (4.76%) Adobe
Trowbridge, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £27000 per annum + Benefits
Posted: 8 hours ago