The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 77 63 78
Rank change year-on-year
-14 +15
Permanent jobs requiring a Technical Support 13 22 12
As % of all permanent IT jobs located in Wiltshire 1.24% 2.37% 1.11%
As % of the Job Titles category 1.31% 2.46% 1.19%
Number of salaries quoted 11 16 12
Average salary £26,000 £37,750 £32,500
Average salary % change year-on-year
-31.12% +16.15%
90% offered a salary of more than £23,500 £24,000 £20,100
10% offered a salary of more than £45,000 £45,000 £40,100
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
991 893 1010
As % of all permanent IT jobs located in Wiltshire 94.29% 96.12% 93.69%
Number of salaries quoted 873 818 890
Average salary £38,500 £36,500 £37,500
Average salary % change year-on-year
+5.47% -2.66%
90% offered a salary of more than £24,500 £24,000 £22,500
10% offered a salary of more than £60,000 £52,500 £53,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
South West

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Wiltshire region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon -4 9 £25,500 -16.39% 2
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 April 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (47.62%) Active Directory
2 9 (42.86%) Windows
2 9 (42.86%) VMware
3 8 (38.10%) TCP/IP
4 7 (33.33%) SQL Server
5 6 (28.57%) SQL
5 6 (28.57%) LDAP
5 6 (28.57%) MS Excel
5 6 (28.57%) Microsoft
6 5 (23.81%) Oracle
7 4 (19.05%) ITIL
7 4 (19.05%) CRM
7 4 (19.05%) Siebel
7 4 (19.05%) Microsoft Certification
7 4 (19.05%) Finance
7 4 (19.05%) Network+ Certification
7 4 (19.05%) Disaster Recovery
7 4 (19.05%) Firewall
7 4 (19.05%) MCITP
7 4 (19.05%) Network Security
7 4 (19.05%) vSphere
8 3 (14.29%) OpenUP
8 3 (14.29%) Service Delivery
8 3 (14.29%) Lotus
8 3 (14.29%) Windows XP
8 3 (14.29%) IBM Notes
9 2 (9.52%) MS Office
9 2 (9.52%) Crystal Reports
9 2 (9.52%) SNMP
9 2 (9.52%) Business Intelligence

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 April 2014, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) IBM Notes
2 1 (4.76%) WebSphere
2 1 (4.76%) Oracle Workflow
2 1 (4.76%) MS Exchange
2 1 (4.76%) IIS
Applications
1 6 (28.57%) MS Excel
2 2 (9.52%) MS Office
Business Applications
1 2 (9.52%) HiPortfolio
1 2 (9.52%) Remedy ITSM
2 1 (4.76%) Oracle EBS R12
2 1 (4.76%) Oracle EBS
2 1 (4.76%) Oracle ERP
2 1 (4.76%) Oracle Applications
Communications & Networking
1 8 (38.10%) TCP/IP
2 6 (28.57%) LDAP
3 4 (19.05%) Firewall
3 4 (19.05%) Network Security
4 2 (9.52%) SNMP
4 2 (9.52%) SAN
4 2 (9.52%) NAS
5 1 (4.76%) LAN
5 1 (4.76%) WAN
Database & Business Intelligence
1 7 (33.33%) SQL Server
2 2 (9.52%) Crystal Reports
2 2 (9.52%) SQL Server 2008
2 2 (9.52%) SQL Server 2005
2 2 (9.52%) SQL Server 2012
3 1 (4.76%) Oracle Database
3 1 (4.76%) Oracle BI Publisher
3 1 (4.76%) Oracle Database 11g
3 1 (4.76%) Oracle BI EE
3 1 (4.76%) Oracle Reports
Development Applications
1 1 (4.76%) Oracle Forms
General
1 4 (19.05%) Finance
2 1 (4.76%) German Language
2 1 (4.76%) Advertising
Libraries, Frameworks & Software Standards
1 1 (4.76%) Oracle Fusion
1 1 (4.76%) Middleware
Miscellaneous
1 2 (9.52%) Management Information System
2 1 (4.76%) Mathematics
2 1 (4.76%) GIS
Operating Systems
1 9 (42.86%) Windows
2 3 (14.29%) Windows XP
3 2 (9.52%) Windows Server 2003
4 1 (4.76%) Windows Server 2008
4 1 (4.76%) Linux
Processes & Methodologies
1 4 (19.05%) ITIL
1 4 (19.05%) CRM
1 4 (19.05%) Disaster Recovery
2 3 (14.29%) OpenUP
2 3 (14.29%) Service Delivery
3 2 (9.52%) Business Intelligence
3 2 (9.52%) ITSM
4 1 (4.76%) Technical Analysis
4 1 (4.76%) Release Management
4 1 (4.76%) User Acceptance Testing
4 1 (4.76%) BPEL
4 1 (4.76%) Data Security
4 1 (4.76%) Workflow
4 1 (4.76%) Configuration Management
4 1 (4.76%) ERP
Programming Languages
1 6 (28.57%) SQL
2 1 (4.76%) Java
2 1 (4.76%) PL/SQL
Qualifications
1 4 (19.05%) Microsoft Certification
1 4 (19.05%) Network+ Certification
1 4 (19.05%) MCITP
2 2 (9.52%) Security Cleared
3 1 (4.76%) SC Cleared
3 1 (4.76%) BC Cleared
3 1 (4.76%) Degree
Quality Assurance & Compliance
1 2 (9.52%) QA
System Software
1 10 (47.62%) Active Directory
2 4 (19.05%) vSphere
Systems Management
1 2 (9.52%) WMI
1 2 (9.52%) SCCM
Vendors
1 9 (42.86%) VMware
2 6 (28.57%) Microsoft
3 5 (23.81%) Oracle
4 4 (19.05%) Siebel
5 3 (14.29%) Lotus
6 2 (9.52%) Cisco
6 2 (9.52%) Remedy
6 2 (9.52%) ServiceNow
7 1 (4.76%) HP
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Corsham, Wiltshire
Nationwide People Ltd
Salary: £60000 - £70000 Per Annum + Pension + Holiday
Posted: 6 days ago
Heelis, Kemble Drive, Swindon, Wiltshire.
The National Trust
Salary: Circa £28,000 pa
Posted: 13 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £24,000 to £29,000 per annum Excellent Benefits
Posted: 21 days ago