The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 87 72 63
Rank change year-on-year
-15 -9
Permanent jobs requiring a Technical Support 9 19 18
As % of all permanent IT jobs located in Wiltshire 0.88% 1.96% 2.05%
As % of the Job Titles category 0.94% 2.08% 2.15%
Number of salaries quoted 6 16 12
Average salary £30,500 £26,500 £42,500
Average salary % change year-on-year
+15.09% -37.64%
90% offered a salary of more than £26,000 £23,750 £26,300
10% offered a salary of more than £35,000 £48,750 £45,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
959 912 838
As % of all permanent IT jobs located in Wiltshire 94.20% 94.02% 95.66%
Number of salaries quoted 771 809 749
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £50,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Wiltshire region.

Technical Support Salary Trend in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -7 3 £26,000 +1.96%
Chippenham +1 2 - -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 26 May 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (59.09%) Microsoft
2 11 (50.00%) Windows
3 9 (40.91%) SQL
3 9 (40.91%) VMware
4 8 (36.36%) MS Office
5 7 (31.82%) ITIL
5 7 (31.82%) Active Directory
5 7 (31.82%) VMware Infrastructure
6 6 (27.27%) Hyper-V
6 6 (27.27%) Firewall
7 5 (22.73%) Java
7 5 (22.73%) TCP/IP
7 5 (22.73%) VPN
7 5 (22.73%) SLA
7 5 (22.73%) Windows Server 2012
8 4 (18.18%) Windows 8
8 4 (18.18%) SaaS
8 4 (18.18%) MS Excel
8 4 (18.18%) Windows XP
8 4 (18.18%) Windows Server 2003
9 3 (13.64%) AS400
9 3 (13.64%) Internet
9 3 (13.64%) Microsoft Certification
9 3 (13.64%) MCSA
9 3 (13.64%) MS Exchange
9 3 (13.64%) High Availability
9 3 (13.64%) iSeries
9 3 (13.64%) Windows Server 2008
9 3 (13.64%) Degree
9 3 (13.64%) SCCM

Technical Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 26 May 2015, IT jobs across the Wiltshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) MS Exchange
2 2 (9.09%) Exchange Server 2007
2 2 (9.09%) Exchange Server 2010
2 2 (9.09%) IIS
2 2 (9.09%) IBM Notes
3 1 (4.55%) WebLogic
Applications
1 8 (36.36%) MS Office
2 4 (18.18%) MS Excel
3 1 (4.55%) MS Visio
3 1 (4.55%) MS PowerPoint
Cloud Services
1 4 (18.18%) SaaS
2 2 (9.09%) Office 365
2 2 (9.09%) IaaS
Communications & Networking
1 6 (27.27%) Firewall
2 5 (22.73%) TCP/IP
2 5 (22.73%) VPN
3 3 (13.64%) Internet
4 2 (9.09%) MPLS
4 2 (9.09%) DNS
4 2 (9.09%) LDAP
4 2 (9.09%) LAN
4 2 (9.09%) WAN
4 2 (9.09%) SMTP
4 2 (9.09%) DHCP
4 2 (9.09%) HTTP
4 2 (9.09%) Wireshark
Database & Business Intelligence
1 2 (9.09%) Relational Database
2 1 (4.55%) SQL Server
Development Applications
1 1 (4.55%) Oracle Forms
1 1 (4.55%) Subversion
1 1 (4.55%) Maven
1 1 (4.55%) Jenkins
General
1 2 (9.09%) German Language
2 1 (4.55%) Telecoms
2 1 (4.55%) Finance
2 1 (4.55%) Advertising
2 1 (4.55%) Banking
Libraries, Frameworks & Software Standards
1 2 (9.09%) HTML
1 2 (9.09%) J2EE
1 2 (9.09%) XML
2 1 (4.55%) JSP
Miscellaneous
1 3 (13.64%) AS400
1 3 (13.64%) iSeries
1 3 (13.64%) Analytical Skills
2 2 (9.09%) Clustering
2 2 (9.09%) Computer Science
2 2 (9.09%) Client/Server
Operating Systems
1 11 (50.00%) Windows
2 5 (22.73%) Windows Server 2012
3 4 (18.18%) Windows 8
3 4 (18.18%) Windows XP
3 4 (18.18%) Windows Server 2003
4 3 (13.64%) Windows Server 2008
5 2 (9.09%) Linux
5 2 (9.09%) UNIX
6 1 (4.55%) Windows 2000
Processes & Methodologies
1 7 (31.82%) ITIL
2 3 (13.64%) High Availability
3 2 (9.09%) Service Management
4 1 (4.55%) Service Delivery
4 1 (4.55%) ITSM
4 1 (4.55%) Incident Management
4 1 (4.55%) Release Management
Programming Languages
1 9 (40.91%) SQL
2 5 (22.73%) Java
3 2 (9.09%) JavaScript
3 2 (9.09%) PHP
3 2 (9.09%) PowerShell
3 2 (9.09%) C#
Qualifications
1 3 (13.64%) MCSA
1 3 (13.64%) Microsoft Certification
1 3 (13.64%) Degree
1 3 (13.64%) SC Cleared
1 3 (13.64%) Security Cleared
2 1 (4.55%) MCSE
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 7 (31.82%) Active Directory
1 7 (31.82%) VMware Infrastructure
2 6 (27.27%) Hyper-V
Systems Management
1 3 (13.64%) SCCM
2 2 (9.09%) MOM
2 2 (9.09%) Systems Management Server (SMS)
3 1 (4.55%) WSUS
Vendors
1 13 (59.09%) Microsoft
2 9 (40.91%) VMware
3 2 (9.09%) Cisco
3 2 (9.09%) Lotus
3 2 (9.09%) Symantec
3 2 (9.09%) McAfee
4 1 (4.55%) Adobe
4 1 (4.55%) Oracle
4 1 (4.55%) Business Objects
Calne
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 18 hours ago