Technical Support Jobs in Wiltshire

Technical Support
South West > Wiltshire

The median Technical Support salary in Wiltshire is £28,000 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 65 59 119
Rank change year-on-year -6 +60 -31
Permanent jobs requiring a Technical Support 29 31 8
As % of all permanent jobs advertised in Wiltshire 2.27% 3.30% 0.72%
As % of the Job Titles category 2.38% 3.49% 0.75%
Number of salaries quoted 27 14 7
10th Percentile £20,750 £35,375 -
25th Percentile £25,750 £38,500 £11,000
Median annual salary (50th Percentile) £28,000 £40,000 £19,000
Median % change year-on-year -30.00% +110.53% -26.92%
75th Percentile £50,000 - £23,875
90th Percentile £60,000 £45,000 £30,150
South West median annual salary £34,000 £40,000 £27,500
% change year-on-year -15.00% +45.45% +10.00%

All Permanent IT Job Vacancies
Wiltshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wiltshire with a recognized job title 1,216 889 1,068
% of permanent jobs with a recognized job title 95.37% 94.68% 96.48%
Number of salaries quoted 892 551 668
10th Percentile £26,250 £28,750 £30,350
25th Percentile £34,000 £36,250 £37,500
Median annual salary (50th Percentile) £49,000 £47,500 £47,500
Median % change year-on-year +3.16% - -5.00%
75th Percentile £60,000 £61,875 £63,750
90th Percentile £70,000 £75,000 £75,000
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

Technical Support
Job Vacancy Trend in Wiltshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Technical Support in Wiltshire

Technical Support
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Technical Support in Wiltshire.

Salary trend for Technical Support in Wiltshire

Technical Support
Salary Histogram in Wiltshire

Salary distribution for jobs citing Technical Support in Wiltshire over the 6 months to 13 May 2024.

Salary histogram for Technical Support in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Salisbury +4 13 £26,500 -29.33%
Tidworth - 5 £50,000 -
Swindon -7 3 £26,500 -41.11%
Corsham - 3 £60,000 - 2
Melksham - 3 £35,500 -
Trowbridge - 1 £65,000 -
Devizes - 1 - -
Technical Support
South West

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wiltshire

For the 6 months to 13 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region featuring Technical Support in the job title.

1 8 (27.59%) Electronics
2 6 (20.69%) Problem-Solving
3 4 (13.79%) Driving Licence
3 4 (13.79%) Social Skills
3 4 (13.79%) Customer Service
3 4 (13.79%) Microsoft
4 3 (10.34%) ERP
4 3 (10.34%) Microsoft Office
4 3 (10.34%) CRM
4 3 (10.34%) Change Management
4 3 (10.34%) Manufacturing
4 3 (10.34%) Logistics
4 3 (10.34%) Biotechnology
4 3 (10.34%) QA
4 3 (10.34%) Biomedicine
5 2 (6.90%) Major Incident Management
5 2 (6.90%) Ticket Management
5 2 (6.90%) Incident Management
5 2 (6.90%) JIRA
5 2 (6.90%) Continuous Improvement
5 2 (6.90%) AppDynamics
5 2 (6.90%) Fintech
5 2 (6.90%) SLA
5 2 (6.90%) Java
5 2 (6.90%) SQL
5 2 (6.90%) Unix
6 1 (3.45%) Windows
6 1 (3.45%) Python
6 1 (3.45%) Microsoft Excel
6 1 (3.45%) SharePoint

Technical Support Skill Set
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) Microsoft Exchange
1 1 (3.45%) SharePoint
Applications
1 3 (10.34%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) Microsoft PowerPoint
Cloud Services
1 1 (3.45%) Azure
1 1 (3.45%) Azure Sentinel
1 1 (3.45%) Cloud Computing
1 1 (3.45%) Entra ID
1 1 (3.45%) Microsoft 365
1 1 (3.45%) OneDrive
1 1 (3.45%) Power Platform
Communications & Networking
1 1 (3.45%) Wireless
Development Applications
1 2 (6.90%) JIRA
General
1 8 (27.59%) Electronics
2 4 (13.79%) Social Skills
3 3 (10.34%) Manufacturing
4 1 (3.45%) Finance
4 1 (3.45%) Presentation Skills
Miscellaneous
1 4 (13.79%) Driving Licence
2 1 (3.45%) Self-Motivation
Operating Systems
1 2 (6.90%) Unix
2 1 (3.45%) Android
2 1 (3.45%) Apple iOS
2 1 (3.45%) Windows
2 1 (3.45%) Windows 10
Processes & Methodologies
1 6 (20.69%) Problem-Solving
2 4 (13.79%) Customer Service
3 3 (10.34%) Biomedicine
3 3 (10.34%) Biotechnology
3 3 (10.34%) Change Management
3 3 (10.34%) CRM
3 3 (10.34%) ERP
3 3 (10.34%) Logistics
4 2 (6.90%) Continuous Improvement
4 2 (6.90%) Fintech
4 2 (6.90%) Incident Management
4 2 (6.90%) Major Incident Management
4 2 (6.90%) Ticket Management
5 1 (3.45%) Change Control
5 1 (3.45%) Commercial Awareness
5 1 (3.45%) Customer Experience
5 1 (3.45%) Customer Requirements
5 1 (3.45%) Data Strategy
5 1 (3.45%) Roadmaps
5 1 (3.45%) Strategic Roadmap
Programming Languages
1 2 (6.90%) Java
1 2 (6.90%) SQL
2 1 (3.45%) PowerShell
2 1 (3.45%) Python
Quality Assurance & Compliance
1 3 (10.34%) QA
2 2 (6.90%) SLA
System Software
1 1 (3.45%) Active Directory
1 1 (3.45%) Virtual Desktop
Systems Management
1 1 (3.45%) Jamf Pro
1 1 (3.45%) Microsoft Intune
Vendors
1 4 (13.79%) Microsoft
2 2 (6.90%) AppDynamics