The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Tewkesbury region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 14 - 18
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 5 0 1
As % of all permanent IT jobs located in Tewkesbury 7.14% - 1.85%
As % of the Job Titles category 7.35% - 1.89%
Number of salaries quoted 2 0 1
Average salary £30,000 - £21,500
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tewkesbury region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tewkesbury
Permanent IT job ads with a match in the
Job Titles category
68 32 53
As % of all permanent IT jobs located in Tewkesbury 97.14% 94.12% 98.15%
Number of salaries quoted 55 30 40
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £25,000 £22,000 £20,000
10% offered a salary of more than £47,500 £50,000 £40,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Tewkesbury

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Tewkesbury region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Tewkesbury

Technical Support
Salary Trend in Tewkesbury

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Tewkesbury region.

Technical Support Salary Trend in Tewkesbury

Technical Support
Top 27 Related IT Skills in Tewkesbury

For the 6 months to 24 December 2014, IT jobs across the Tewkesbury region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (85.71%) ITIL
2 4 (57.14%) Windows
2 4 (57.14%) Windows XP
2 4 (57.14%) DHCP
2 4 (57.14%) DNS
2 4 (57.14%) Active Directory
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows 7
2 4 (57.14%) Analytical Skills
3 2 (28.57%) Linux
3 2 (28.57%) MS Exchange
3 2 (28.57%) VoIP
3 2 (28.57%) VPN
3 2 (28.57%) Cisco
3 2 (28.57%) Microsoft
3 2 (28.57%) ITIL Certification
3 2 (28.57%) Symantec
3 2 (28.57%) Norton AntiVirus
3 2 (28.57%) Firewall
3 2 (28.57%) Aerospace
3 2 (28.57%) VMware
3 2 (28.57%) VMware Workstation
3 2 (28.57%) VMware Infrastructure
4 1 (14.29%) SAP
4 1 (14.29%) MS Excel
4 1 (14.29%) SLA
4 1 (14.29%) Mathematics

Technical Support
Top Related IT Skills in Tewkesbury by Category

For the 6 months to 24 December 2014, IT jobs across the Tewkesbury region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
Applications
1 1 (14.29%) MS Excel
Communications & Networking
1 4 (57.14%) DHCP
1 4 (57.14%) DNS
2 2 (28.57%) Firewall
2 2 (28.57%) VPN
2 2 (28.57%) VoIP
General
1 2 (28.57%) Aerospace
Miscellaneous
1 4 (57.14%) Analytical Skills
2 1 (14.29%) Mathematics
Operating Systems
1 4 (57.14%) Windows
1 4 (57.14%) Windows XP
1 4 (57.14%) Windows Server 2003
1 4 (57.14%) Windows 7
2 2 (28.57%) Linux
Processes & Methodologies
1 6 (85.71%) ITIL
Qualifications
1 2 (28.57%) ITIL Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 4 (57.14%) Active Directory
2 2 (28.57%) VMware Workstation
2 2 (28.57%) VMware Infrastructure
Systems Management
1 2 (28.57%) Norton AntiVirus
Vendors
1 2 (28.57%) Cisco
1 2 (28.57%) Microsoft
1 2 (28.57%) Symantec
1 2 (28.57%) VMware
2 1 (14.29%) SAP