The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 77 81 80
Rank change year-on-year
+4 -1
Permanent jobs requiring a Technical Support 22 5 6
As % of all permanent IT jobs located in Gloucestershire 2.32% 0.55% 0.73%
As % of the Job Titles category 2.44% 0.57% 0.76%
Number of salaries quoted 11 5 6
Average salary £40,000 £35,000 £39,750
Average salary % change year-on-year
+14.28% -11.94%
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
900 872 790
As % of all permanent IT jobs located in Gloucestershire 95.04% 96.46% 95.99%
Number of salaries quoted 756 709 728
Average salary £41,500 £37,500 £35,000
Average salary % change year-on-year
+10.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Gloucestershire

Technical Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Gloucestershire region.

Technical Support Salary Trend in Gloucestershire

Technical Support
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Technical Support across the Gloucestershire region over the 3 months to 29 July 2015.

Technical Support Salary Histogram in Gloucestershire

Technical Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Gloucestershire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -5 4 £24,500 -51.00%
Cirencester - 2 £29,250 -
Cheltenham -4 1 £30,000 -14.28%
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 29 July 2015, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 29 (87.88%) Windows
2 22 (66.67%) Windows Server 2008
3 21 (63.64%) Windows Server 2003
3 21 (63.64%) Finance
4 17 (51.52%) Microsoft
5 16 (48.48%) SQL
6 13 (39.39%) Windows 2000 Server
7 10 (30.30%) XML
7 10 (30.30%) Active Directory
8 9 (27.27%) SAN
8 9 (27.27%) Linux
8 9 (27.27%) .NET
8 9 (27.27%) SQL Server
8 9 (27.27%) Visual Studio
8 9 (27.27%) Windows 7
9 8 (24.24%) SQL Server 2008
9 8 (24.24%) SQL Server 2005
10 7 (21.21%) Windows XP
11 6 (18.18%) HP
11 6 (18.18%) VMware
11 6 (18.18%) Telecoms
12 5 (15.15%) VMware Infrastructure
12 5 (15.15%) LTE
12 5 (15.15%) LPAR
12 5 (15.15%) Oracle Database
12 5 (15.15%) VMware ESX
12 5 (15.15%) AS400
12 5 (15.15%) SS7
12 5 (15.15%) 3G
12 5 (15.15%) Dell

Technical Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 29 July 2015, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) IIS
2 1 (3.03%) MS Exchange
Applications
1 2 (6.06%) MS Office
Business Applications
1 1 (3.03%) SAP Oil and Gas
Communications & Networking
1 9 (27.27%) SAN
2 5 (15.15%) GPRS
2 5 (15.15%) GSM
2 5 (15.15%) PSTN
2 5 (15.15%) 3G
2 5 (15.15%) SS7
2 5 (15.15%) LTE
3 4 (12.12%) Internet
4 1 (3.03%) WebEx
4 1 (3.03%) DHCP
4 1 (3.03%) FTP
4 1 (3.03%) DNS
Database & Business Intelligence
1 9 (27.27%) SQL Server
2 8 (24.24%) SQL Server 2005
2 8 (24.24%) SQL Server 2008
3 5 (15.15%) Oracle Database
Development Applications
1 9 (27.27%) Visual Studio
General
1 21 (63.64%) Finance
2 6 (18.18%) Telecoms
3 2 (6.06%) Marketing
4 1 (3.03%) Electronics
4 1 (3.03%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (30.30%) XML
2 9 (27.27%) .NET
3 1 (3.03%) CSS
3 1 (3.03%) HTML
Miscellaneous
1 5 (15.15%) AS400
1 5 (15.15%) LPAR
2 1 (3.03%) Analytical Skills
2 1 (3.03%) DTV
Operating Systems
1 29 (87.88%) Windows
2 22 (66.67%) Windows Server 2008
3 21 (63.64%) Windows Server 2003
4 13 (39.39%) Windows 2000 Server
5 9 (27.27%) Linux
5 9 (27.27%) Windows 7
6 7 (21.21%) Windows XP
7 1 (3.03%) Red Hat Enterprise Linux
7 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 2 (6.06%) Project Management
1 2 (6.06%) Service Delivery
2 1 (3.03%) Programme Management
2 1 (3.03%) Digital Marketing
2 1 (3.03%) Software Deployment
2 1 (3.03%) Network Monitoring
2 1 (3.03%) ITIL
2 1 (3.03%) E-Commerce
2 1 (3.03%) Business Intelligence
Programming Languages
1 16 (48.48%) SQL
2 1 (3.03%) VBScript
2 1 (3.03%) PowerShell
Qualifications
1 2 (6.06%) MCSE
1 2 (6.06%) Microsoft Certification
1 2 (6.06%) SC Cleared
1 2 (6.06%) Security Cleared
2 1 (3.03%) VMware Certified Professional (VCP)
2 1 (3.03%) MCITP
2 1 (3.03%) MCSA
2 1 (3.03%) Citrix Certification
Quality Assurance & Compliance
1 1 (3.03%) QA
System Software
1 10 (30.30%) Active Directory
2 5 (15.15%) VMware ESX
2 5 (15.15%) VMware Infrastructure
3 1 (3.03%) XenApp
3 1 (3.03%) vSphere
Systems Management
1 1 (3.03%) Norton AntiVirus
1 1 (3.03%) NetBackup
1 1 (3.03%) Backup Exec
1 1 (3.03%) WSUS
1 1 (3.03%) SCCM
1 1 (3.03%) Zenoss
1 1 (3.03%) WhatsUp Gold
1 1 (3.03%) Cisco CUCM
Vendors
1 17 (51.52%) Microsoft
2 6 (18.18%) HP
2 6 (18.18%) VMware
3 5 (15.15%) Oracle
3 5 (15.15%) Dell
3 5 (15.15%) EMC
4 2 (6.06%) Citrix
5 1 (3.03%) Avaya
5 1 (3.03%) NetApp
5 1 (3.03%) Red Hat
5 1 (3.03%) Symantec
5 1 (3.03%) Sophos
5 1 (3.03%) SAP
5 1 (3.03%) Cisco
Stroud, Gloucestershire
Searchability
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Gloucestershire
Hays IT - Uk Posting account
Salary: £24000.00 - £26000.00 per annum
Posted: 15 days ago