The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Gloucestershire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 83 87 92
Rank change year-on-year
+4 +5
Permanent jobs requiring a Technical Support 5 12 6
As % of all permanent IT jobs located in Gloucestershire 0.54% 1.23% 0.52%
As % of the Job Titles category 0.57% 1.28% 0.55%
Number of salaries quoted 5 12 5
Average salary £20,000 £42,000 £32,500
Average salary % change year-on-year
-52.38% +29.23%
90% offered a salary of more than £19,500 £22,500 £26,400
10% offered a salary of more than £22,500 £53,700 £40,900
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
870 935 1098
As % of all permanent IT jobs located in Gloucestershire 93.25% 95.51% 95.56%
Number of salaries quoted 774 818 925
Average salary £37,500 £35,000 £38,500
Average salary % change year-on-year
+7.14% -9.09%
90% offered a salary of more than £23,500 £27,000 £26,000
10% offered a salary of more than £50,500 £50,000 £46,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
South West

Technical Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Gloucestershire

Technical Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Gloucestershire region.

Technical Support Salary Trend in Gloucestershire

Technical Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Gloucestershire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tewkesbury +5 3 £19,500 -13.33%
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 18 April 2014, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (54.55%) Degree
2 5 (45.45%) Time Management
2 5 (45.45%) HND
3 4 (36.36%) Microsoft
3 4 (36.36%) Windows
3 4 (36.36%) Windows Server 2008
4 3 (27.27%) Electronics
4 3 (27.27%) MS Excel
4 3 (27.27%) SQL
4 3 (27.27%) SQL Server
4 3 (27.27%) MS Exchange
5 2 (18.18%) MS Office
5 2 (18.18%) WAN
5 2 (18.18%) VPN
5 2 (18.18%) Active Directory
5 2 (18.18%) Windows Server 2003
5 2 (18.18%) Internet
5 2 (18.18%) LAN
5 2 (18.18%) Disaster Recovery
5 2 (18.18%) Firewall
5 2 (18.18%) SQL Server 2005
5 2 (18.18%) French Language
5 2 (18.18%) German Language
5 2 (18.18%) Italian Language
5 2 (18.18%) Spanish Language
5 2 (18.18%) SQL Server 2008
5 2 (18.18%) Windows 7
5 2 (18.18%) Windows Server 2012
6 1 (9.09%) Business Continuity Planning
6 1 (9.09%) Network Monitoring

Technical Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 18 April 2014, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
2 1 (9.09%) SAS
2 1 (9.09%) IIS
2 1 (9.09%) SharePoint
Applications
1 3 (27.27%) MS Excel
2 2 (18.18%) MS Office
Cloud Services
1 1 (9.09%) SaaS
Communications & Networking
1 2 (18.18%) WAN
1 2 (18.18%) VPN
1 2 (18.18%) Internet
1 2 (18.18%) LAN
1 2 (18.18%) Firewall
2 1 (9.09%) VoIP
2 1 (9.09%) SSL
Database & Business Intelligence
1 3 (27.27%) SQL Server
2 2 (18.18%) SQL Server 2005
2 2 (18.18%) SQL Server 2008
3 1 (9.09%) BusinessObjects
General
1 3 (27.27%) Electronics
2 2 (18.18%) French Language
2 2 (18.18%) German Language
2 2 (18.18%) Italian Language
2 2 (18.18%) Spanish Language
Miscellaneous
1 1 (9.09%) Computer Science
1 1 (9.09%) E-Learning
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows Server 2008
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows 7
2 2 (18.18%) Windows Server 2012
Processes & Methodologies
1 5 (45.45%) Time Management
2 2 (18.18%) Disaster Recovery
3 1 (9.09%) Business Continuity Planning
3 1 (9.09%) Network Monitoring
3 1 (9.09%) Workflow
3 1 (9.09%) Migration
3 1 (9.09%) Business Continuity
3 1 (9.09%) Project Management
3 1 (9.09%) ITIL
Programming Languages
1 3 (27.27%) SQL
2 1 (9.09%) VBScript
Qualifications
1 6 (54.55%) Degree
2 5 (45.45%) HND
3 1 (9.09%) ITIL Certification
System Software
1 2 (18.18%) Active Directory
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Cisco
2 1 (9.09%) SAP
2 1 (9.09%) Business Objects