The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 97 83 86
Rank change year-on-year
-14 +3
Permanent jobs requiring a Technical Support 5 3 14
As % of all permanent IT jobs located in Gloucestershire 0.47% 0.34% 1.46%
As % of the Job Titles category 0.49% 0.36% 1.53%
Number of salaries quoted 4 3 14
Average salary £33,750 £19,500 £42,000
Average salary % change year-on-year
+73.07% -53.57%
90% offered a salary of more than £21,075 £19,500 £22,500
10% offered a salary of more than £42,050 £19,900 £55,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1022 839 916
As % of all permanent IT jobs located in Gloucestershire 96.05% 94.16% 95.72%
Number of salaries quoted 839 775 782
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £46,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Gloucestershire

Technical Support
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Gloucestershire region.

Technical Support Salary Trend in Gloucestershire

Technical Support
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Technical Support across the Gloucestershire region over the 3 months to 1 April 2015.

Technical Support Salary Histogram in Gloucestershire

Technical Support
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Gloucestershire region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cirencester - 1 £17,250 -
Gloucester - 1 - - 1
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 1 April 2015, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (76.47%) Windows
2 11 (64.71%) Windows Server 2003
3 10 (58.82%) Finance
4 9 (52.94%) Windows Server 2008
5 7 (41.18%) Java
5 7 (41.18%) Active Directory
6 6 (35.29%) Client/Server
6 6 (35.29%) Configuration Management
6 6 (35.29%) Technical Architecture
6 6 (35.29%) Data Protection
6 6 (35.29%) Windows 2000 Server
7 5 (29.41%) Linux
7 5 (29.41%) Windows 7
8 4 (23.53%) ITIL
8 4 (23.53%) Windows XP
8 4 (23.53%) Microsoft
9 3 (17.65%) SQL Server
9 3 (17.65%) SAN
9 3 (17.65%) VMware
9 3 (17.65%) SQL Server 2005
9 3 (17.65%) VMware Infrastructure
9 3 (17.65%) SQL Server 2008
10 2 (11.76%) MS Exchange
10 2 (11.76%) VoIP
10 2 (11.76%) DHCP
10 2 (11.76%) VPN
10 2 (11.76%) DNS
10 2 (11.76%) Cisco
10 2 (11.76%) HP
10 2 (11.76%) ITIL Certification

Technical Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 1 April 2015, IT jobs across the Gloucestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) MS Exchange
Applications
1 1 (5.88%) MS Office
Business Applications
1 1 (5.88%) SAP Oil and Gas
Communications & Networking
1 3 (17.65%) SAN
2 2 (11.76%) VoIP
2 2 (11.76%) DHCP
2 2 (11.76%) VPN
2 2 (11.76%) DNS
2 2 (11.76%) Firewall
3 1 (5.88%) LTE
3 1 (5.88%) 3G
3 1 (5.88%) SS7
3 1 (5.88%) GPRS
3 1 (5.88%) GSM
3 1 (5.88%) PSTN
Database & Business Intelligence
1 3 (17.65%) SQL Server
1 3 (17.65%) SQL Server 2005
1 3 (17.65%) SQL Server 2008
2 1 (5.88%) Oracle Database
General
1 10 (58.82%) Finance
2 2 (11.76%) Aerospace
2 2 (11.76%) Telecoms
3 1 (5.88%) Electronics
3 1 (5.88%) Manufacturing
3 1 (5.88%) Marketing
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) XML
1 1 (5.88%) .NET Framework
Miscellaneous
1 6 (35.29%) Client/Server
2 2 (11.76%) Analytical Skills
3 1 (5.88%) DTV
Operating Systems
1 13 (76.47%) Windows
2 11 (64.71%) Windows Server 2003
3 9 (52.94%) Windows Server 2008
4 6 (35.29%) Windows 2000 Server
5 5 (29.41%) Windows 7
5 5 (29.41%) Linux
6 4 (23.53%) Windows XP
Processes & Methodologies
1 6 (35.29%) Configuration Management
1 6 (35.29%) Technical Architecture
1 6 (35.29%) Data Protection
2 4 (23.53%) ITIL
3 1 (5.88%) Business Intelligence
3 1 (5.88%) Digital Marketing
3 1 (5.88%) Project Management
3 1 (5.88%) Service Delivery
3 1 (5.88%) Programme Management
Programming Languages
1 7 (41.18%) Java
2 1 (5.88%) SQL
Qualifications
1 2 (11.76%) ITIL Certification
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
2 1 (5.88%) MCSE
2 1 (5.88%) Microsoft Certification
System Software
1 7 (41.18%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 2 (11.76%) VMware Workstation
4 1 (5.88%) VMware ESX
Systems Management
1 2 (11.76%) Norton AntiVirus
Vendors
1 4 (23.53%) Microsoft
2 3 (17.65%) VMware
3 2 (11.76%) HP
3 2 (11.76%) Cisco
3 2 (11.76%) Symantec
4 1 (5.88%) Oracle
4 1 (5.88%) SAP
4 1 (5.88%) Dell
4 1 (5.88%) EMC
4 1 (5.88%) Citrix
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 5 days ago