Customer-Centricity Jobs in the Thames Valley

Customer-Centric
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 175 130 172
Rank change year-on-year -45 +42 +18
Permanent jobs citing Customer-Centricity 64 137 111
As % of all permanent jobs advertised in the Thames Valley 0.96% 2.23% 1.60%
As % of the Processes & Methodologies category 1.12% 2.36% 1.72%
Number of salaries quoted 38 53 42
10th Percentile £29,825 £28,000 £26,500
25th Percentile £36,063 £32,000 £42,563
Median annual salary (50th Percentile) £37,500 £40,000 £52,500
Median % change year-on-year -6.25% -23.81% -6.67%
75th Percentile £57,500 £72,500 £81,250
90th Percentile £63,450 £88,750 £82,500
South East median annual salary £42,500 £70,000 £65,000
% change year-on-year -39.29% +7.69% +30.00%

All Process and Methodology Skills
Thames Valley

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,700 5,805 6,453
As % of all permanent jobs advertised in the Thames Valley 85.11% 94.70% 92.81%
Number of salaries quoted 3,986 3,153 3,923
10th Percentile £29,000 £29,275 £31,250
25th Percentile £38,000 £38,750 £41,375
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £71,250
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in the Thames Valley

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Customer-Centricity in the Thames Valley.

Salary trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Customer-Centricity in the Thames Valley over the 6 months to 4 May 2024.

Salary histogram for Customer-Centricity in the Thames Valley

Customer-Centricity
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Thames Valley region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -4 36 £36,000 -10.00% 5
Oxfordshire +4 16 £37,500 -46.43% 5
Buckinghamshire -50 12 £55,000 -24.45% 6
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.13%) Confluence
2 1 (1.56%) Red Hat Fuse
Applications
1 4 (6.25%) Adobe Captivate
1 4 (6.25%) Microsoft PowerPoint
2 3 (4.69%) Microsoft Excel
2 3 (4.69%) Microsoft Office
Business Applications
1 6 (9.38%) Dynamics CRM
2 1 (1.56%) Remedy ITSM
Cloud Services
1 20 (31.25%) Power Platform
2 11 (17.19%) Azure
3 5 (7.81%) Azure DevOps
4 4 (6.25%) Dynamics 365
4 4 (6.25%) Microsoft 365
4 4 (6.25%) Power Automate
5 2 (3.13%) AWS
5 2 (3.13%) SaaS
6 1 (1.56%) Amazon CloudWatch
6 1 (1.56%) Amazon GuardDuty
6 1 (1.56%) GitHub
6 1 (1.56%) OCI
6 1 (1.56%) OpenShift
Communications & Networking
1 5 (7.81%) DHCP
1 5 (7.81%) DNS
2 4 (6.25%) VPN
3 1 (1.56%) HTTP
3 1 (1.56%) LAN
3 1 (1.56%) Remote Desktop
3 1 (1.56%) SSH
3 1 (1.56%) TCP/IP
3 1 (1.56%) Telnet
3 1 (1.56%) WAN
Database & Business Intelligence
1 20 (31.25%) Power BI
2 1 (1.56%) Data Mining
2 1 (1.56%) MySQL
2 1 (1.56%) SQL Server
2 1 (1.56%) SQL Server Reporting Services
Development Applications
1 3 (4.69%) JIRA
2 1 (1.56%) Git
2 1 (1.56%) Jenkins
2 1 (1.56%) Visual Studio
General
1 32 (50.00%) Analytical Skills
2 27 (42.19%) Social Skills
3 22 (34.38%) Marketing
4 21 (32.81%) Telecoms
5 15 (23.44%) Finance
6 14 (21.88%) Brand Awareness
7 10 (15.63%) Organisational Skills
8 7 (10.94%) Manufacturing
8 7 (10.94%) Publishing
9 5 (7.81%) Automotive
9 5 (7.81%) Inclusion and Diversity
9 5 (7.81%) Law
9 5 (7.81%) Retail
10 4 (6.25%) Legal
10 4 (6.25%) Presentation Skills
11 3 (4.69%) Influencing Skills
12 2 (3.13%) Electronics
12 2 (3.13%) Public Sector
13 1 (1.56%) Billing
Job Titles
1 14 (21.88%) Customer Experience Manager
2 13 (20.31%) Lead
3 9 (14.06%) Lead Project Manager
3 9 (14.06%) Project Leader
3 9 (14.06%) Project Manager
3 9 (14.06%) Team Leader
4 8 (12.50%) Developer
5 7 (10.94%) Analyst
5 7 (10.94%) Delivery Manager
6 5 (7.81%) Digital Delivery Manager
7 4 (6.25%) Designer
7 4 (6.25%) Dynamics 365 Developer
7 4 (6.25%) Instructional Designer
7 4 (6.25%) Support Engineer
8 3 (4.69%) Front-End Developer (Client-Side Developer)
8 3 (4.69%) Senior
9 2 (3.13%) React Developer
9 2 (3.13%) Senior Front-End Developer
9 2 (3.13%) Senior JavaScript Developer
9 2 (3.13%) Senior React Developer
Libraries, Frameworks & Software Standards
1 5 (7.81%) .NET
2 4 (6.25%) HTML5 Canvas
2 4 (6.25%) YAML
3 3 (4.69%) AngularJS
3 3 (4.69%) CSS
3 3 (4.69%) HTML
3 3 (4.69%) HTML5
3 3 (4.69%) React
4 2 (3.13%) CSS3
4 2 (3.13%) Sass
4 2 (3.13%) Vue
4 2 (3.13%) XML
5 1 (1.56%) .NET Core
5 1 (1.56%) .NET Framework
5 1 (1.56%) JSON
5 1 (1.56%) REST
5 1 (1.56%) RxJS
5 1 (1.56%) SOAP
5 1 (1.56%) Web Services
Miscellaneous
1 20 (31.25%) Product Ownership
2 4 (6.25%) Driving Licence
2 4 (6.25%) e-Learning
2 4 (6.25%) Foreign Exchange (FX)
3 2 (3.13%) Renewable Energy
4 1 (1.56%) Data Centre
4 1 (1.56%) Management Information System
4 1 (1.56%) Mobile App
4 1 (1.56%) Molecular Biology
4 1 (1.56%) PMI
4 1 (1.56%) Public Cloud
Operating Systems
1 2 (3.13%) Linux
2 1 (1.56%) Ubuntu
2 1 (1.56%) Windows
2 1 (1.56%) Windows Server
Processes & Methodologies
1 29 (45.31%) Project Management
2 28 (43.75%) Continuous Improvement
3 25 (39.06%) Agile
3 25 (39.06%) Customer Experience
4 21 (32.81%) CRM
5 16 (25.00%) Customer Journey Map
5 16 (25.00%) Data Interpretation
5 16 (25.00%) Journey Map
5 16 (25.00%) Marketing Strategy
6 15 (23.44%) B2B
6 15 (23.44%) Digital Marketing
6 15 (23.44%) Objectives and Key Results
6 15 (23.44%) Wireframes
7 14 (21.88%) A/B Testing
7 14 (21.88%) Email Marketing
7 14 (21.88%) Order to Cash
7 14 (21.88%) Performance Metrics
7 14 (21.88%) Prototyping
7 14 (21.88%) Service Management
7 14 (21.88%) Usability Testing
Programming Languages
1 14 (21.88%) C
2 8 (12.50%) JavaScript
3 4 (6.25%) C#
4 2 (3.13%) SQL
5 1 (1.56%) Bash
5 1 (1.56%) Java
5 1 (1.56%) PowerShell
5 1 (1.56%) Python
5 1 (1.56%) R
5 1 (1.56%) TypeScript
Qualifications
1 22 (34.38%) Degree
2 4 (6.25%) Azure Certification
2 4 (6.25%) ITIL Foundation Certificate
2 4 (6.25%) Microsoft Certification
3 2 (3.13%) ITIL Certification
4 1 (1.56%) PgMP
4 1 (1.56%) PMI Certification
4 1 (1.56%) SC Cleared
4 1 (1.56%) Security Cleared
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 3 (4.69%) QA
3 1 (1.56%) Government Security Classifications
3 1 (1.56%) NCSC
System Software
1 1 (1.56%) Active Directory
1 1 (1.56%) Docker
Systems Management
1 1 (1.56%) Kubernetes
1 1 (1.56%) Terraform
1 1 (1.56%) ZABBIX
Vendors
1 18 (28.13%) Microsoft
2 4 (6.25%) Adobe
2 4 (6.25%) SAP
3 2 (3.13%) Oracle
4 1 (1.56%) BMC
4 1 (1.56%) MuleSoft
4 1 (1.56%) Red Hat
4 1 (1.56%) Remedy
4 1 (1.56%) VMware