Customer-Centricity Jobs in the South East

Customer-Centric
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 254 215 189
Rank change year-on-year -39 -26 +76
Permanent jobs citing Customer-Centricity 135 219 379
As % of all permanent jobs advertised in the South East 0.81% 1.46% 1.92%
As % of the Processes & Methodologies category 0.96% 1.55% 2.03%
Number of salaries quoted 88 80 116
10th Percentile £26,500 £28,000 £28,500
25th Percentile £36,000 £37,562 £42,688
Median annual salary (50th Percentile) £42,500 £57,500 £62,250
Median % change year-on-year -26.09% -7.63% +24.50%
75th Percentile £60,000 £70,600 £85,000
90th Percentile £87,250 £95,000 -
England median annual salary £46,958 £70,000 £65,000
% change year-on-year -32.92% +7.69% +23.81%

All Process and Methodology Skills
South East

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,091 14,165 18,693
As % of all permanent jobs advertised in the South East 84.79% 94.47% 94.46%
Number of salaries quoted 9,898 8,233 12,131
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer-Centricity in the South East.

Salary trend for Customer-Centricity in the South East

Customer-Centricity
Salary Histogram in the South East

Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 28 April 2024.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -40 65 £37,500 -6.25% 17
Berkshire +6 37 £36,000 -10.00% 4
Hampshire -26 22 £52,244 -9.14% 14
Surrey +2 21 £45,000 -36.26% 3
Oxfordshire +9 16 £37,500 -25.00% 6
Kent -6 14 £35,000 -50.42% 2
Buckinghamshire -49 12 £55,000 -26.67% 7
East Sussex +24 9 £45,000 -36.26% 1
Isle of Wight - 4 £42,500 -
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.22%) Confluence
1 3 (2.22%) Microsoft Exchange
2 2 (1.48%) SharePoint
3 1 (0.74%) Red Hat Fuse
Applications
1 9 (6.67%) Microsoft Office
1 9 (6.67%) Microsoft PowerPoint
2 8 (5.93%) Microsoft Excel
3 7 (5.19%) Spreadsheet
4 4 (2.96%) Adobe Captivate
Business Applications
1 6 (4.44%) Dynamics CRM
2 1 (0.74%) Remedy ITSM
Cloud Services
1 27 (20.00%) Power Platform
2 26 (19.26%) Azure
3 13 (9.63%) SaaS
4 12 (8.89%) AWS
5 9 (6.67%) Azure DevOps
6 6 (4.44%) Matillion
6 6 (4.44%) Microsoft 365
6 6 (4.44%) Serverless
6 6 (4.44%) Snowflake
7 4 (2.96%) Dynamics 365
7 4 (2.96%) Power Automate
8 2 (1.48%) GCP
8 2 (1.48%) GitHub
8 2 (1.48%) Google Analytics
8 2 (1.48%) OCI
8 2 (1.48%) OpenShift
9 1 (0.74%) Amazon GuardDuty
9 1 (0.74%) AWS IoT
9 1 (0.74%) IaaS
9 1 (0.74%) PaaS
Communications & Networking
1 6 (4.44%) DHCP
1 6 (4.44%) DNS
2 5 (3.70%) VPN
3 1 (0.74%) Firewall
3 1 (0.74%) HTTP
3 1 (0.74%) Internet
3 1 (0.74%) LAN
3 1 (0.74%) Remote Desktop
3 1 (0.74%) SSH
3 1 (0.74%) TCP/IP
3 1 (0.74%) Telnet
3 1 (0.74%) VLAN
3 1 (0.74%) WAN
Database & Business Intelligence
1 27 (20.00%) Power BI
2 7 (5.19%) Metadata
3 6 (4.44%) Data Lake
4 2 (1.48%) BigQuery
4 2 (1.48%) Looker
4 2 (1.48%) MySQL
4 2 (1.48%) SQL Server
5 1 (0.74%) Data Mining
5 1 (0.74%) Spatial Data
5 1 (0.74%) SQL Server Reporting Services
Development Applications
1 5 (3.70%) JIRA
2 3 (2.22%) Jenkins
3 2 (1.48%) Git
3 2 (1.48%) JMeter
4 1 (0.74%) TeamCity
4 1 (0.74%) Visual Studio
General
1 56 (41.48%) Social Skills
2 42 (31.11%) Analytical Skills
3 33 (24.44%) Finance
4 31 (22.96%) Marketing
5 21 (15.56%) Telecoms
6 20 (14.81%) Legal
7 14 (10.37%) Brand Awareness
8 12 (8.89%) Inclusion and Diversity
8 12 (8.89%) Manufacturing
8 12 (8.89%) Organisational Skills
8 12 (8.89%) Retail
9 7 (5.19%) Billing
9 7 (5.19%) Law
9 7 (5.19%) Publishing
10 6 (4.44%) Influencing Skills
10 6 (4.44%) Presentation Skills
11 5 (3.70%) Automotive
12 4 (2.96%) Aviation
12 4 (2.96%) Pharmaceutical
12 4 (2.96%) Wearables
Job Titles
1 20 (14.81%) Lead
2 14 (10.37%) Customer Experience Manager
3 13 (9.63%) Architect
4 12 (8.89%) Data Architect
4 12 (8.89%) Product Manager
4 12 (8.89%) Senior
5 10 (7.41%) Project Manager
6 9 (6.67%) Lead Project Manager
6 9 (6.67%) Project Leader
6 9 (6.67%) Support Engineer
6 9 (6.67%) Team Leader
7 8 (5.93%) Analyst
7 8 (5.93%) Developer
8 7 (5.19%) Delivery Manager
9 6 (4.44%) IT Support
10 5 (3.70%) Applications Manager
10 5 (3.70%) Designer
10 5 (3.70%) IT Technician
10 5 (3.70%) Senior Architect
10 5 (3.70%) Senior Data Architect
Libraries, Frameworks & Software Standards
1 12 (8.89%) Web Services
2 7 (5.19%) .NET
3 4 (2.96%) AngularJS
3 4 (2.96%) HTML5 Canvas
3 4 (2.96%) RESTful
3 4 (2.96%) YAML
4 3 (2.22%) CSS
4 3 (2.22%) HTML
4 3 (2.22%) HTML5
4 3 (2.22%) React
5 2 (1.48%) .NET Framework
5 2 (1.48%) CSS3
5 2 (1.48%) Sass
5 2 (1.48%) Vue
5 2 (1.48%) XML
6 1 (0.74%) .NET Core
6 1 (0.74%) ASP.NET Web API
6 1 (0.74%) RESTEasy
6 1 (0.74%) RxJS
6 1 (0.74%) WPF
Miscellaneous
1 22 (16.30%) Product Ownership
2 11 (8.15%) Driving Licence
3 9 (6.67%) Algorithms
3 9 (6.67%) Data Structures
4 8 (5.93%) Mobile App
5 6 (4.44%) Onboarding
6 5 (3.70%) Management Information System
7 4 (2.96%) e-Learning
7 4 (2.96%) Foreign Exchange (FX)
7 4 (2.96%) Social Media
8 2 (1.48%) Renewable Energy
9 1 (0.74%) Data Centre
9 1 (0.74%) IoT
9 1 (0.74%) Molecular Biology
9 1 (0.74%) PMI
9 1 (0.74%) PropTech
9 1 (0.74%) Public Cloud
Operating Systems
1 11 (8.15%) Windows
2 8 (5.93%) Linux
3 5 (3.70%) Red Hat Enterprise Linux
4 3 (2.22%) Windows Server
5 1 (0.74%) Ubuntu
Processes & Methodologies
1 54 (40.00%) Agile
2 48 (35.56%) Project Management
3 46 (34.07%) Customer Experience
4 45 (33.33%) Continuous Improvement
5 41 (30.37%) Customer-Centric Approach
6 29 (21.48%) CRM
7 25 (18.52%) Data Interpretation
8 24 (17.78%) Backlog Prioritisation
8 24 (17.78%) Scrum
9 23 (17.04%) Analytics
9 23 (17.04%) Customer Service
10 22 (16.30%) DevOps
11 21 (15.56%) Problem-Solving
12 20 (14.81%) Roadmaps
12 20 (14.81%) Service Management
13 19 (14.07%) Data Management
14 18 (13.33%) Data Analysis
14 18 (13.33%) Data Visualisation
14 18 (13.33%) Visualisation
15 17 (12.59%) Digital Marketing
Programming Languages
1 19 (14.07%) SQL
2 14 (10.37%) C
3 13 (9.63%) JavaScript
4 7 (5.19%) T-SQL
5 6 (4.44%) C#
6 4 (2.96%) Python
7 2 (1.48%) Bash
7 2 (1.48%) PowerShell
8 1 (0.74%) C++
8 1 (0.74%) Java
8 1 (0.74%) R
8 1 (0.74%) TypeScript
Qualifications
1 40 (29.63%) Degree
2 7 (5.19%) Master's Degree
2 7 (5.19%) MBA
3 6 (4.44%) A+ Certification
4 5 (3.70%) CCNA
4 5 (3.70%) Cisco Certification
4 5 (3.70%) DBS Check
4 5 (3.70%) Microsoft Certification
4 5 (3.70%) Network+ Certification
5 4 (2.96%) Azure Certification
5 4 (2.96%) ITIL Foundation Certificate
5 4 (2.96%) SC Cleared
5 4 (2.96%) Security Cleared
6 3 (2.22%) DV Cleared
7 2 (1.48%) ITIL Certification
8 1 (0.74%) AWS Certification
8 1 (0.74%) AWS Certified Solutions Architect
8 1 (0.74%) Numerate Degree
8 1 (0.74%) PgMP
8 1 (0.74%) PMI Certification
Quality Assurance & Compliance
1 8 (5.93%) GDPR
2 6 (4.44%) QA
3 5 (3.70%) SLA
4 2 (1.48%) Accessibility
4 2 (1.48%) HIPAA
5 1 (0.74%) Data Quality
5 1 (0.74%) Government Security Classifications
5 1 (0.74%) NCSC
5 1 (0.74%) Sarbanes-Oxley
System Software
1 3 (2.22%) Active Directory
1 3 (2.22%) VMware Infrastructure
2 2 (1.48%) Docker
2 2 (1.48%) Hyper-V
3 1 (0.74%) Virtual Servers
Systems Management
1 3 (2.22%) Microsoft Intune
2 2 (1.48%) Kubernetes
2 2 (1.48%) Terraform
3 1 (0.74%) ZABBIX
Vendors
1 34 (25.19%) Microsoft
2 8 (5.93%) SAP
3 7 (5.19%) Cisco
4 6 (4.44%) Databricks
4 6 (4.44%) Red Hat
5 4 (2.96%) Adobe
5 4 (2.96%) VMware
6 3 (2.22%) Ariba
7 2 (1.48%) Google
7 2 (1.48%) Medallia
7 2 (1.48%) MuleSoft
7 2 (1.48%) Optimizely
7 2 (1.48%) Oracle
8 1 (0.74%) Axosoft
8 1 (0.74%) Fortinet
8 1 (0.74%) Meraki
8 1 (0.74%) N-able
8 1 (0.74%) Palo Alto
8 1 (0.74%) SonicWALL
8 1 (0.74%) WatchGuard