Support Technician Jobs in the Thames Valley

Support Technician
South East > Thames Valley

The median Support Technician salary in the Thames Valley is £27,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 135 226 255
Rank change year-on-year +91 +29 -43
Permanent jobs requiring a Support Technician 114 40 27
As % of all permanent jobs advertised in the Thames Valley 1.70% 0.65% 0.39%
As % of the Job Titles category 1.79% 0.73% 0.40%
Number of salaries quoted 93 40 23
10th Percentile £23,500 £21,750 £22,533
25th Percentile £25,500 £26,224 £23,500
Median annual salary (50th Percentile) £27,000 £31,500 £27,000
Median % change year-on-year -14.29% +16.67% +0.93%
75th Percentile £33,000 £32,250 £30,000
90th Percentile £35,000 - £32,650
South East median annual salary £27,000 £27,500 £25,750
% change year-on-year -1.82% +6.80% +3.00%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,358 5,511 6,671
% of permanent jobs with a recognized job title 94.68% 89.86% 96.25%
Number of salaries quoted 4,519 3,211 4,159
10th Percentile £29,000 £28,954 £29,000
25th Percentile £36,375 £37,500 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Technician
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Technician in the Thames Valley

Support Technician
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Support Technician in the Thames Valley.

Salary trend for Support Technician in the Thames Valley

Support Technician
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Support Technician in the Thames Valley over the 6 months to 3 May 2024.

Salary histogram for Support Technician in the Thames Valley

Support Technician
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Thames Valley region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +29 43 £30,000 +12.15% 6
Oxfordshire +18 38 £27,500 -12.70% 3
Berkshire +56 33 £27,000 +1.89% 3
Support Technician
South East

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 3 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Support Technician in the job title.

1 49 (42.98%) Microsoft 365
2 48 (42.11%) Customer Service
3 32 (28.07%) Windows
4 22 (19.30%) Social Skills
5 21 (18.42%) Problem-Solving
6 20 (17.54%) Windows Server
6 20 (17.54%) Microsoft
7 16 (14.04%) Active Directory
8 13 (11.40%) Degree
9 12 (10.53%) ITSM
9 12 (10.53%) ITIL
10 10 (8.77%) Service Management
10 10 (8.77%) Retail
10 10 (8.77%) Multimedia
11 9 (7.89%) Service Delivery
11 9 (7.89%) Inclusion and Diversity
12 8 (7.02%) Google
12 8 (7.02%) Time Management
13 7 (6.14%) Handset
13 7 (6.14%) Interactive Media
13 7 (6.14%) Law
13 7 (6.14%) Collaborative Working
13 7 (6.14%) Requirements Gathering
13 7 (6.14%) ITIL Foundation Certificate
14 6 (5.26%) Windows 10
14 6 (5.26%) Scorecard
14 6 (5.26%) Change Control
14 6 (5.26%) WhatsApp
14 6 (5.26%) SLA
14 6 (5.26%) Linux

Support Technician Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.63%) Microsoft Exchange
2 1 (0.88%) SharePoint
Applications
1 3 (2.63%) Microsoft Office
2 2 (1.75%) Microsoft Excel
Cloud Services
1 49 (42.98%) Microsoft 365
2 6 (5.26%) WhatsApp
3 3 (2.63%) Azure
4 2 (1.75%) Entra ID
4 2 (1.75%) Google Drive
4 2 (1.75%) OneDrive
5 1 (0.88%) Power Platform
Communications & Networking
1 6 (5.26%) DNS
1 6 (5.26%) TCP/IP
2 5 (4.39%) VoIP
3 4 (3.51%) Wi-Fi
4 2 (1.75%) DHCP
5 1 (0.88%) Firewall
5 1 (0.88%) VPN
5 1 (0.88%) Wireless
Database & Business Intelligence
1 1 (0.88%) Power BI
General
1 22 (19.30%) Social Skills
2 10 (8.77%) Multimedia
2 10 (8.77%) Retail
3 9 (7.89%) Inclusion and Diversity
4 7 (6.14%) Law
5 3 (2.63%) Finance
6 2 (1.75%) Automotive
Libraries, Frameworks & Software Standards
1 2 (1.75%) EDI
Miscellaneous
1 7 (6.14%) Handset
1 7 (6.14%) Interactive Media
2 3 (2.63%) Self-Motivation
2 3 (2.63%) Team-Oriented Environment
2 3 (2.63%) Video Conferencing
3 2 (1.75%) Driving Licence
3 2 (1.75%) Grid Computing
3 2 (1.75%) Renewable Energy
4 1 (0.88%) Mobile Computing
Operating Systems
1 32 (28.07%) Windows
2 20 (17.54%) Windows Server
3 6 (5.26%) Linux
3 6 (5.26%) Mac OS
3 6 (5.26%) Windows 10
4 2 (1.75%) Android
4 2 (1.75%) Apple iOS
4 2 (1.75%) Unix
5 1 (0.88%) Ubuntu
5 1 (0.88%) Windows Server 2016
5 1 (0.88%) Windows Server 2019
Processes & Methodologies
1 48 (42.11%) Customer Service
2 21 (18.42%) Problem-Solving
3 12 (10.53%) ITIL
3 12 (10.53%) ITSM
4 10 (8.77%) Service Management
5 9 (7.89%) Service Delivery
6 8 (7.02%) Time Management
7 7 (6.14%) Collaborative Working
7 7 (6.14%) Requirements Gathering
8 6 (5.26%) Change Control
8 6 (5.26%) Computer Science
8 6 (5.26%) Scorecard
9 5 (4.39%) Asset Management
10 3 (2.63%) Continuous Improvement
10 3 (2.63%) IT Asset Management
10 3 (2.63%) Scenario Testing
11 2 (1.75%) Data Acquisition
11 2 (1.75%) ERP
11 2 (1.75%) Malware Detection/Protection
11 2 (1.75%) Migration
Programming Languages
1 3 (2.63%) SQL
2 2 (1.75%) PowerShell
Qualifications
1 13 (11.40%) Degree
2 7 (6.14%) ITIL Foundation Certificate
3 2 (1.75%) BPSS Clearance
3 2 (1.75%) DBS Check
3 2 (1.75%) DV Cleared
3 2 (1.75%) HNC
3 2 (1.75%) NVQ Level 3
3 2 (1.75%) Security Cleared
Quality Assurance & Compliance
1 6 (5.26%) SLA
2 2 (1.75%) GDPR
System Software
1 16 (14.04%) Active Directory
2 2 (1.75%) Hyper-V
2 2 (1.75%) VMware Infrastructure
3 1 (0.88%) vSphere
Systems Management
1 4 (3.51%) SCCM
2 2 (1.75%) Microsoft Intune
Vendors
1 20 (17.54%) Microsoft
2 8 (7.02%) Google
3 2 (1.75%) Dell
3 2 (1.75%) Sun
3 2 (1.75%) VMware