2nd Line Service Desk Analyst Jobs in Tonbridge

Second Line Service Desk Analyst
Kent > Tonbridge

The median Second Line Service Desk Analyst salary in Tonbridge is £38,250 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 19 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all permanent jobs advertised in Tonbridge 1.14% - -
As % of the Job Titles category 1.16% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £38,125 - -
Median annual salary (50th Percentile) £38,250 - -
75th Percentile £38,375 - -
90th Percentile - - -
Kent median annual salary £38,250 - -

All Permanent IT Job Vacancies
Tonbridge

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tonbridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tonbridge with a recognized job title 86 14 40
% of permanent jobs with a recognized job title 97.73% 82.35% 97.56%
Number of salaries quoted 86 5 11
10th Percentile £30,000 £39,000 £32,500
25th Percentile £31,563 £41,250 £33,750
Median annual salary (50th Percentile) £36,000 £42,500 £40,000
Median % change year-on-year -15.29% +6.25% +14.29%
75th Percentile £41,688 £43,750 £47,500
90th Percentile £82,500 £46,000 £52,500
Kent median annual salary £42,500 £46,500 £45,000
% change year-on-year -8.60% +3.33% +12.50%

2nd Line Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Tonbridge

For the 6 months to 30 April 2024, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tonbridge region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) CRM
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) CCA
1 1 (100.00%) Citrix Certification
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Service Delivery
1 1 (100.00%) Security Management
1 1 (100.00%) Finance
1 1 (100.00%) Law
1 1 (100.00%) Legal
1 1 (100.00%) VMware
1 1 (100.00%) Retail
1 1 (100.00%) VMware Certified Professional (VCP)
1 1 (100.00%) JIRA
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Cloud Computing
1 1 (100.00%) Azure
1 1 (100.00%) Spiceworks
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows 10
1 1 (100.00%) GDPR
1 1 (100.00%) Freshdesk
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Tonbridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Cloud Computing
1 1 (100.00%) Microsoft 365
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Finance
1 1 (100.00%) Law
1 1 (100.00%) Legal
1 1 (100.00%) Retail
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Security Management
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) CCA
1 1 (100.00%) Citrix Certification
1 1 (100.00%) ITIL Certification
1 1 (100.00%) MCSA
1 1 (100.00%) MCSE
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (100.00%) GDPR
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Freshdesk
1 1 (100.00%) Spiceworks
1 1 (100.00%) VMware