Customer Service Jobs in Tonbridge

Customer Service
Kent > Tonbridge

The following table provides summary statistics for permanent job vacancies advertised in Tonbridge with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 4 - 15
Rank change year-on-year - - -9
Permanent jobs citing Customer Service 18 0 1
As % of all permanent jobs advertised in Tonbridge 20.45% - 2.44%
As % of the Processes & Methodologies category 29.03% - 2.50%
Number of salaries quoted 18 0 1
10th Percentile £22,000 - -
25th Percentile £30,000 - £47,500
Median annual salary (50th Percentile) £35,000 - £50,000
75th Percentile £36,875 - £52,500
90th Percentile £37,075 - -
Kent median annual salary £27,500 £40,000 £35,000
% change year-on-year -31.25% +14.29% -0.71%

All Process and Methodology Skills
Tonbridge

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tonbridge with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62 15 40
As % of all permanent jobs advertised in Tonbridge 70.45% 88.24% 97.56%
Number of salaries quoted 62 5 11
10th Percentile £30,000 £39,000 £32,500
25th Percentile £33,500 £41,250 £33,750
Median annual salary (50th Percentile) £38,000 £42,500 £40,000
Median % change year-on-year -10.59% +6.25% +14.29%
75th Percentile £43,438 £43,750 £47,500
90th Percentile £82,500 £46,000 £52,500
Kent median annual salary £42,500 £47,250 £45,000
% change year-on-year -10.05% +5.00% +11.11%

Customer Service
Job Vacancy Trend in Tonbridge

Job postings citing Customer Service as a proportion of all IT jobs advertised in Tonbridge.

Job vacancy trend for Customer Service in Tonbridge

Customer Service
Salary Trend in Tonbridge

3-month moving average salary quoted in jobs citing Customer Service in Tonbridge.

Salary trend for Customer Service in Tonbridge

Customer Service
Salary Histogram in Tonbridge

Salary distribution for jobs citing Customer Service in Tonbridge over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Tonbridge

Customer Service
Co-occurring Skills and Capabilities in Tonbridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) SharePoint
Applications
1 1 (5.56%) Microsoft Office
Cloud Services
1 13 (72.22%) Microsoft 365
2 2 (11.11%) Azure
3 1 (5.56%) Cloud Computing
Communications & Networking
1 2 (11.11%) DHCP
1 2 (11.11%) DNS
2 1 (5.56%) Firewall
2 1 (5.56%) SAN
2 1 (5.56%) Wi-Fi
Development Applications
1 1 (5.56%) JIRA
General
1 14 (77.78%) Social Skills
2 4 (22.22%) Retail
3 1 (5.56%) Finance
3 1 (5.56%) Law
3 1 (5.56%) Legal
Job Titles
1 11 (61.11%) IT Manager
2 2 (11.11%) Analyst
2 2 (11.11%) Support Technician
2 2 (11.11%) Technical Support
3 1 (5.56%) 1st Line Support
3 1 (5.56%) 1st Line Support Analyst
3 1 (5.56%) 2nd Line Service Desk Analyst
3 1 (5.56%) Consultant
3 1 (5.56%) First Line Help Desk Analyst
3 1 (5.56%) First Line Help Desk Support
3 1 (5.56%) Help Desk Analyst
3 1 (5.56%) Help Desk Support
3 1 (5.56%) Help Desk Support Analyst
3 1 (5.56%) IT Consultant
3 1 (5.56%) Service Analyst
3 1 (5.56%) Service Desk Analyst
3 1 (5.56%) Support Analyst
Miscellaneous
1 10 (55.56%) Self-Motivation
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows 10
Processes & Methodologies
1 14 (77.78%) Problem-Solving
2 12 (66.67%) Line Management
3 2 (11.11%) Time Management
4 1 (5.56%) CRM
4 1 (5.56%) Gamification
4 1 (5.56%) ITIL
4 1 (5.56%) Mathematics
4 1 (5.56%) Quality Management
4 1 (5.56%) Security Management
4 1 (5.56%) Service Delivery
Qualifications
1 3 (16.67%) DBS Check
2 1 (5.56%) CCA
2 1 (5.56%) Citrix Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) MCSA
2 1 (5.56%) MCSE
2 1 (5.56%) Microsoft Certification
2 1 (5.56%) Security Cleared
2 1 (5.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (11.11%) GDPR
2 1 (5.56%) QA
2 1 (5.56%) SLA
System Software
1 3 (16.67%) Active Directory
2 1 (5.56%) VMware Infrastructure
Vendors
1 11 (61.11%) Microsoft
2 1 (5.56%) Citrix
2 1 (5.56%) Freshdesk
2 1 (5.56%) Spiceworks
2 1 (5.56%) VMware
2 1 (5.56%) WatchGuard