The first table below looks at the demand for Service Management skills in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 22 11 25
Rank change year-on-year
-11 +14
Permanent jobs citing Service Management 14 29 10
As % of all permanent IT jobs located in Uxbridge 7.071% 12.72% 5.263%
As % of the Processes & Methodologies category 8.696% 16.67% 6.897%
Number of salaries quoted 13 27 9
Average salary £55,000 £35,000 £70,000
Average salary % change year-on-year
+57.14% -50.00%
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Uxbridge
Permanent IT job ads with a match in the
Processes & Methodologies category
161 174 145
As % of all permanent IT jobs located in Uxbridge 81.31% 76.32% 76.32%
Number of salaries quoted 141 161 132
Average salary £55,000 £47,500 £60,000
Average salary % change year-on-year
+15.78% -20.83%
90% offered a salary of more than £36,000 £32,100 £35,000
10% offered a salary of more than £72,500 £85,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
London

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Uxbridge Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Uxbridge region.

Uxbridge Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Uxbridge region over the 3 months to 17 May 2013.

Uxbridge Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Uxbridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (76.47%) ITIL
2 11 (64.71%) Service Delivery
3 9 (52.94%) ITSM
4 8 (47.06%) SaaS
5 6 (35.29%) Windows
6 5 (29.41%) SAP
7 4 (23.53%) Degree
8 3 (17.65%) Continuous Improvement
8 3 (17.65%) Root Cause Analysis
8 3 (17.65%) ERP
8 3 (17.65%) TCP/IP
8 3 (17.65%) SLA
8 3 (17.65%) Telecoms
8 3 (17.65%) Manufacturing
9 2 (11.76%) Sarbanes-Oxley
9 2 (11.76%) Disaster Recovery
9 2 (11.76%) MS Exchange
9 2 (11.76%) Active Directory
9 2 (11.76%) ITIL Certification
9 2 (11.76%) Informatica
9 2 (11.76%) MS Excel
9 2 (11.76%) Service Desk Management
9 2 (11.76%) Capacity Planning
9 2 (11.76%) SAP Oil and Gas
9 2 (11.76%) SAP Portal
9 2 (11.76%) Problem Management
9 2 (11.76%) Release Management
10 1 (5.882%) SAP PI
10 1 (5.882%) CA Wily
10 1 (5.882%) Incident Management

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Uxbridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (5.882%) .NET
1 1 (5.882%) ASP.NET
1 1 (5.882%) XML
1 1 (5.882%) Web Dynpro
1 1 (5.882%) SAP XI
1 1 (5.882%) SAP Basis
1 1 (5.882%) SAP PI
Application Platforms
1 2 (11.76%) MS Exchange
1 2 (11.76%) SAP Portal
2 1 (5.882%) SharePoint
Applications
1 2 (11.76%) MS Excel
Business Applications
1 2 (11.76%) SAP Oil and Gas
2 1 (5.882%) SAP SM
Communications & Networking
1 3 (17.65%) TCP/IP
Database & Business Intelligence
1 1 (5.882%) SQL Server
Development Applications
1 1 (5.882%) Introscope
General
1 3 (17.65%) Telecoms
1 3 (17.65%) Manufacturing
2 1 (5.882%) Advertising
Job Titles
1 10 (58.82%) Service Manager
2 6 (35.29%) Transition Manager
3 3 (17.65%) SAP Manager
4 2 (11.76%) Applications Manager
4 2 (11.76%) Delivery Manager
4 2 (11.76%) Service Desk Manager
5 1 (5.882%) Applications Support
5 1 (5.882%) 2nd Line Support
5 1 (5.882%) Services Delivery Manager
5 1 (5.882%) IT Services Manager
5 1 (5.882%) Major Incident Manager
5 1 (5.882%) Incident Manager
Miscellaneous
1 8 (47.06%) SaaS
2 1 (5.882%) Client/Server
2 1 (5.882%) Management Information System
Operating Systems
1 6 (35.29%) Windows
Processes & Methodologies
1 13 (76.47%) ITIL
2 11 (64.71%) Service Delivery
3 9 (52.94%) ITSM
4 3 (17.65%) ERP
4 3 (17.65%) Continuous Improvement
4 3 (17.65%) Root Cause Analysis
5 2 (11.76%) Service Desk Management
5 2 (11.76%) Problem Management
5 2 (11.76%) Release Management
5 2 (11.76%) Capacity Planning
5 2 (11.76%) Disaster Recovery
6 1 (5.882%) E-business
6 1 (5.882%) Business Continuity
6 1 (5.882%) Incident Management
6 1 (5.882%) Project Management
6 1 (5.882%) CRM
6 1 (5.882%) ITIL V3
Programming Languages
1 1 (5.882%) JavaScript
1 1 (5.882%) PHP
1 1 (5.882%) SQL
Qualifications
1 4 (23.53%) Degree
2 2 (11.76%) ITIL Certification
Quality Assurance & Compliance
1 3 (17.65%) SLA
2 2 (11.76%) Sarbanes-Oxley
System Software
1 2 (11.76%) Active Directory
Systems Management
1 1 (5.882%) CA Wily
Vendors
1 5 (29.41%) SAP
2 2 (11.76%) Informatica
3 1 (5.882%) Oracle
3 1 (5.882%) Microsoft
Uxbridge, Middlesex
Broad technical knowledge: SQL skills coupled with good network TCP/IP and infrastructure related skills. Understanding and logical troubleshooting of Windows based application work flows, reports and forms,...
KV Recruitment
Salary: £1 - £2 per annum + Benefits
Posted: 12 May 2013
Uxbridge, South East
Broad technical knowledge: SQL skills coupled with good network TCP/IP and infrastructure related skills. Understanding and logical troubleshooting of Windows based application work flows, reports and forms,...
KV Recruitment Limited
Salary: £1 - £2 per annum + Benefits
Posted: 17 May 2013
Uxbridge, South East
Broad technical knowledge: SQL skills coupled with good network TCP/IP and infrastructure related skills. Understanding and logical troubleshooting of Windows based application work flows, reports and forms,...
KV Recruitment Limited
Salary: £1 - £2 per annum + Benefits
Posted: 29 April 2013