The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 16 28 12
Rank change year-on-year
+12 -16
Permanent jobs requiring a Service Desk Analyst 13 12 12
As % of all permanent IT jobs located in Wakefield 9.70% 5.15% 13.48%
As % of the Job Titles category 10.08% 5.24% 13.64%
Number of salaries quoted 7 12 12
Average salary £19,500 £17,000 £22,500
Average salary % change year-on-year
+14.70% -24.44%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
129 229 88
As % of all permanent IT jobs located in Wakefield 96.27% 98.28% 98.88%
Number of salaries quoted 116 196 73
Average salary £36,500 £32,500 £32,000
Average salary % change year-on-year
+12.30% +1.56%
90% offered a salary of more than £24,000 £20,000 £22,500
10% offered a salary of more than £50,000 £40,000 £47,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wakefield

Service Desk Analyst
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wakefield region.

Service Desk Analyst Salary Trend in Wakefield

Service Desk Analyst
Top 30 Related IT Skills in Wakefield

For the 6 months to 5 February 2016, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 18 (100.00%) ITIL
1 18 (100.00%) MCP
1 18 (100.00%) Internet
1 18 (100.00%) Service Management
2 15 (83.33%) Remedy
2 15 (83.33%) Intranet
3 12 (66.67%) Windows
3 12 (66.67%) MS Excel
3 12 (66.67%) Microsoft
3 12 (66.67%) Active Directory
3 12 (66.67%) Windows 7
4 11 (61.11%) Incident Management
5 10 (55.56%) Windows Server
5 10 (55.56%) MS Office
5 10 (55.56%) Web Services
5 10 (55.56%) Cisco
5 10 (55.56%) Microsoft Certification
5 10 (55.56%) MCDST
6 8 (44.44%) ITIL Certification
6 8 (44.44%) Blackberry
7 3 (16.67%) Telecoms
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Windows XP
8 2 (11.11%) Finance
8 2 (11.11%) Publishing
8 2 (11.11%) SC Cleared
8 2 (11.11%) Security Cleared
8 2 (11.11%) Management Information System
9 1 (5.56%) ITSM
9 1 (5.56%) Citrix

Service Desk Analyst
Top Related IT Skills in Wakefield by Category

For the 6 months to 5 February 2016, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (66.67%) MS Excel
2 10 (55.56%) MS Office
Communications & Networking
1 18 (100.00%) Internet
2 15 (83.33%) Intranet
General
1 3 (16.67%) Telecoms
2 2 (11.11%) Finance
2 2 (11.11%) Publishing
Libraries, Frameworks & Software Standards
1 10 (55.56%) Web Services
Miscellaneous
1 8 (44.44%) Blackberry
2 2 (11.11%) Management Information System
Operating Systems
1 12 (66.67%) Windows
1 12 (66.67%) Windows 7
2 10 (55.56%) Windows Server
3 3 (16.67%) Windows Server 2003
3 3 (16.67%) Windows XP
Processes & Methodologies
1 18 (100.00%) ITIL
1 18 (100.00%) Service Management
2 11 (61.11%) Incident Management
3 1 (5.56%) ITSM
Qualifications
1 18 (100.00%) MCP
2 10 (55.56%) MCDST
2 10 (55.56%) Microsoft Certification
3 8 (44.44%) ITIL Certification
4 2 (11.11%) SC Cleared
4 2 (11.11%) Security Cleared
System Software
1 12 (66.67%) Active Directory
Vendors
1 15 (83.33%) Remedy
2 12 (66.67%) Microsoft
3 10 (55.56%) Cisco
4 1 (5.56%) Citrix