The statistics below represent IT jobs advertised across the Wakefield region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 17 27 26
Rank change year-on-year
+10 -1
Permanent jobs requiring a Service Desk Analyst 17 3 2
As % of all permanent IT jobs located in Wakefield 11.49% 2.54% 1.56%
As % of the Job Titles category 11.56% 2.54% 1.67%
Number of salaries quoted 12 3 2
Median salary £21,500 £18,500 £17,250
Median salary % change year-on-year
+16.21% +7.24%
90% offered a salary of more than £19,700 £16,900 £14,650
10% offered a salary of more than £22,500 £18,500 £19,850
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
147 118 120
As % of all permanent IT jobs located in Wakefield 99.32% 100.00% 93.75%
Number of salaries quoted 123 112 105
Median salary £27,500 £35,000 £32,500
Median salary % change year-on-year
-21.42% +7.69%
90% offered a salary of more than £22,500 £21,000 £20,500
10% offered a salary of more than £50,000 £42,500 £42,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Wakefield

The demand trend of job ads across the Wakefield region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Wakefield

Service Desk Analyst
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wakefield region.

Service Desk Analyst Salary Trend in Wakefield

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Wakefield

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wakefield region featuring Service Desk Analyst in the job title.

1 26 (81.25%) MCP
2 21 (65.63%) Service Management
2 21 (65.63%) ITIL
2 21 (65.63%) Intranet
2 21 (65.63%) Internet
2 21 (65.63%) Remedy
3 18 (56.25%) Windows
4 16 (50.00%) Blackberry
4 16 (50.00%) ITIL Certification
4 16 (50.00%) Incident Management
5 13 (40.63%) Microsoft
6 11 (34.38%) MS Office
7 10 (31.25%) Microsoft Certification
7 10 (31.25%) Windows Server
8 9 (28.13%) Active Directory
9 7 (21.88%) Windows 7
9 7 (21.88%) MS Excel
10 6 (18.75%) Windows XP
10 6 (18.75%) Office 365
11 5 (15.63%) Windows 10
11 5 (15.63%) Remote Desktop
11 5 (15.63%) VMware Infrastructure
11 5 (15.63%) Supplier Management
11 5 (15.63%) MCDST
11 5 (15.63%) VMware
11 5 (15.63%) SharePoint
11 5 (15.63%) HP
11 5 (15.63%) Dell
11 5 (15.63%) Web Services
11 5 (15.63%) SQL

Service Desk Analyst Skill Set
Top Related IT Skills in Wakefield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) IBM Notes
1 5 (15.63%) IIS
1 5 (15.63%) SharePoint
2 1 (3.13%) Exchange Server 2003
2 1 (3.13%) Exchange Server 2010
2 1 (3.13%) MS Exchange
Applications
1 11 (34.38%) MS Office
2 7 (21.88%) MS Excel
Cloud Services
1 6 (18.75%) Office 365
Communications & Networking
1 21 (65.63%) Internet
1 21 (65.63%) Intranet
2 5 (15.63%) Remote Desktop
3 1 (3.13%) DNS
3 1 (3.13%) Wireless
Database & Business Intelligence
1 5 (15.63%) SQL Server
General
1 2 (6.25%) Finance
1 2 (6.25%) Publishing
Libraries, Frameworks & Software Standards
1 5 (15.63%) Web Services
Miscellaneous
1 16 (50.00%) Blackberry
2 4 (12.50%) Analytical Skills
3 2 (6.25%) Management Information System
Operating Systems
1 18 (56.25%) Windows
2 10 (31.25%) Windows Server
3 7 (21.88%) Windows 7
4 6 (18.75%) Windows XP
5 5 (15.63%) Windows 10
6 1 (3.13%) Windows 8
6 1 (3.13%) Windows Server 2003
6 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 21 (65.63%) ITIL
1 21 (65.63%) Service Management
2 16 (50.00%) Incident Management
3 5 (15.63%) Supplier Management
4 4 (12.50%) CAFM
4 4 (12.50%) EAM
4 4 (12.50%) Root Cause Analysis
Programming Languages
1 5 (15.63%) SQL
Qualifications
1 26 (81.25%) MCP
2 16 (50.00%) ITIL Certification
3 10 (31.25%) Microsoft Certification
4 5 (15.63%) MCDST
4 5 (15.63%) MCSE
5 2 (6.25%) SC Cleared
5 2 (6.25%) Security Cleared
System Software
1 9 (28.13%) Active Directory
2 5 (15.63%) VMware Infrastructure
Vendors
1 21 (65.63%) Remedy
2 13 (40.63%) Microsoft
3 5 (15.63%) Cisco
3 5 (15.63%) Dell
3 5 (15.63%) HP
3 5 (15.63%) Lotus
3 5 (15.63%) VMware
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: 12 hours ago