The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 25 14 -
Rank change year-on-year
-11 -
Permanent jobs requiring a Service Desk Analyst 14 13 0
As % of all permanent IT jobs located in Wakefield 6.22% 12.38% -
As % of the Job Titles category 6.36% 13.54% -
Number of salaries quoted 14 13 0
Average salary £17,000 £22,500 -
Average salary % change year-on-year
-24.44% -
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
220 96 113
As % of all permanent IT jobs located in Wakefield 97.78% 91.43% 94.96%
Number of salaries quoted 192 84 106
Average salary £32,500 £30,000 £30,000
Average salary % change year-on-year
+8.33% -
90% offered a salary of more than £18,000 £20,500 £23,500
10% offered a salary of more than £43,500 £60,000 £37,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wakefield

Service Desk Analyst
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wakefield region.

Service Desk Analyst Salary Trend in Wakefield

Service Desk Analyst
Top 30 Related IT Skills in Wakefield

For the 6 months to 29 December 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 22 (73.33%) ITIL
2 19 (63.33%) Active Directory
3 14 (46.67%) Windows
3 14 (46.67%) Windows XP
4 12 (40.00%) Microsoft
4 12 (40.00%) MS Office
4 12 (40.00%) MS Excel
5 11 (36.67%) Analytical Skills
6 10 (33.33%) Citrix
6 10 (33.33%) MS Exchange
6 10 (33.33%) Windows Server 2003
6 10 (33.33%) Citrix Certification
6 10 (33.33%) Symantec
7 8 (26.67%) VMware
7 8 (26.67%) SLA
7 8 (26.67%) ITIL Foundation Certificate
7 8 (26.67%) Windows Vista
7 8 (26.67%) VMware Infrastructure
7 8 (26.67%) Windows Server 2008
8 5 (16.67%) MCSA
8 5 (16.67%) MCP
8 5 (16.67%) Microsoft Certification
9 4 (13.33%) Internet
10 3 (10.00%) Windows 7
11 2 (6.67%) iPad
11 2 (6.67%) Exchange Server 2010
11 2 (6.67%) Change Control
11 2 (6.67%) XenApp
11 2 (6.67%) iPhone
11 2 (6.67%) Service Management

Service Desk Analyst
Top Related IT Skills in Wakefield by Category

For the 6 months to 29 December 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (33.33%) MS Exchange
2 2 (6.67%) Blackberry Enterprise Server
2 2 (6.67%) Exchange Server 2010
Applications
1 12 (40.00%) MS Office
1 12 (40.00%) MS Excel
Business Applications
1 2 (6.67%) Remedy ITSM
Communications & Networking
1 4 (13.33%) Internet
2 2 (6.67%) VoIP
2 2 (6.67%) DHCP
2 2 (6.67%) DNS
General
1 1 (3.33%) Dutch Language
Miscellaneous
1 11 (36.67%) Analytical Skills
2 2 (6.67%) Blackberry
2 2 (6.67%) iPhone
2 2 (6.67%) iPad
Operating Systems
1 14 (46.67%) Windows
1 14 (46.67%) Windows XP
2 10 (33.33%) Windows Server 2003
3 8 (26.67%) Windows Vista
3 8 (26.67%) Windows Server 2008
4 3 (10.00%) Windows 7
Processes & Methodologies
1 22 (73.33%) ITIL
2 2 (6.67%) Service Management
2 2 (6.67%) Time Management
2 2 (6.67%) Change Control
Qualifications
1 10 (33.33%) Citrix Certification
2 8 (26.67%) ITIL Foundation Certificate
3 5 (16.67%) Microsoft Certification
3 5 (16.67%) MCP
3 5 (16.67%) MCSA
4 2 (6.67%) CCNA
4 2 (6.67%) CCA
4 2 (6.67%) MCDST
4 2 (6.67%) MCTS
4 2 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 8 (26.67%) SLA
System Software
1 19 (63.33%) Active Directory
2 8 (26.67%) VMware Infrastructure
3 2 (6.67%) XenApp
Systems Management
1 2 (6.67%) NetBackup
1 2 (6.67%) SCCM
1 2 (6.67%) SCOM
Vendors
1 12 (40.00%) Microsoft
2 10 (33.33%) Citrix
2 10 (33.33%) Symantec
3 8 (26.67%) VMware
4 2 (6.67%) Remedy
4 2 (6.67%) BMC
4 2 (6.67%) Apple
4 2 (6.67%) Cisco
5 1 (3.33%) LANDesk
Wakefield, West Yorkshire
4it Recruitment Ltd
Salary: Up to £17,000 per annum
Posted: 5 days ago