The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 25 - 31
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 13 0 2
As % of all permanent IT jobs located in Wakefield 5.46% - 1.90%
As % of the Job Titles category 6.19% - 1.92%
Number of salaries quoted 9 0 2
Average salary £20,000 - £20,500
90% offered a salary of more than £18,700 - £19,300
10% offered a salary of more than £21,000 - £21,700
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
210 97 104
As % of all permanent IT jobs located in Wakefield 88.24% 97.98% 99.05%
Number of salaries quoted 140 87 94
Average salary £27,500 £37,000 £31,500
Average salary % change year-on-year
-25.67% +17.46%
90% offered a salary of more than £20,000 £24,000 £24,000
10% offered a salary of more than £37,500 £40,000 £47,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wakefield

Service Desk Analyst
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wakefield region.

Service Desk Analyst Salary Trend in Wakefield

Service Desk Analyst
Top 30 Related IT Skills in Wakefield

For the 6 months to 18 September 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 14 (93.33%) ITIL
2 9 (60.00%) Windows
2 9 (60.00%) Active Directory
3 8 (53.33%) Windows XP
3 8 (53.33%) MS Exchange
3 8 (53.33%) Windows Server 2003
4 7 (46.67%) Symantec
4 7 (46.67%) Citrix Certification
4 7 (46.67%) MS Excel
4 7 (46.67%) Citrix
5 6 (40.00%) Windows Server 2008
6 5 (33.33%) ITIL Foundation Certificate
6 5 (33.33%) Analytical Skills
6 5 (33.33%) Windows Vista
6 5 (33.33%) VMware Infrastructure
6 5 (33.33%) Microsoft
6 5 (33.33%) SLA
6 5 (33.33%) VMware
7 4 (26.67%) MS Office
8 3 (20.00%) DHCP
8 3 (20.00%) DNS
8 3 (20.00%) Windows 7
9 2 (13.33%) XenApp
9 2 (13.33%) iPad
9 2 (13.33%) Exchange Server 2010
9 2 (13.33%) Change Control
9 2 (13.33%) iPhone
9 2 (13.33%) Service Management
9 2 (13.33%) MCDST
9 2 (13.33%) MCTS

Service Desk Analyst
Top Related IT Skills in Wakefield by Category

For the 6 months to 18 September 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (53.33%) MS Exchange
2 2 (13.33%) Exchange Server 2010
2 2 (13.33%) Blackberry Enterprise Server
3 1 (6.67%) Exchange Server 2003
3 1 (6.67%) Exchange Server 2007
Applications
1 7 (46.67%) MS Excel
2 4 (26.67%) MS Office
Business Applications
1 2 (13.33%) Remedy ITSM
Communications & Networking
1 3 (20.00%) DHCP
1 3 (20.00%) DNS
2 2 (13.33%) VoIP
Miscellaneous
1 5 (33.33%) Analytical Skills
2 2 (13.33%) iPad
2 2 (13.33%) iPhone
2 2 (13.33%) Blackberry
Operating Systems
1 9 (60.00%) Windows
2 8 (53.33%) Windows XP
2 8 (53.33%) Windows Server 2003
3 6 (40.00%) Windows Server 2008
4 5 (33.33%) Windows Vista
5 3 (20.00%) Windows 7
Processes & Methodologies
1 14 (93.33%) ITIL
2 2 (13.33%) Change Control
2 2 (13.33%) Service Management
2 2 (13.33%) Time Management
Qualifications
1 7 (46.67%) Citrix Certification
2 5 (33.33%) ITIL Foundation Certificate
3 2 (13.33%) MCDST
3 2 (13.33%) MCTS
3 2 (13.33%) CCNA
3 2 (13.33%) CCA
3 2 (13.33%) MCSA
3 2 (13.33%) MCP
3 2 (13.33%) Cisco Certification
3 2 (13.33%) Microsoft Certification
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 9 (60.00%) Active Directory
2 5 (33.33%) VMware Infrastructure
3 2 (13.33%) XenApp
Systems Management
1 2 (13.33%) SCCM
1 2 (13.33%) SCOM
1 2 (13.33%) NetBackup
Vendors
1 7 (46.67%) Symantec
1 7 (46.67%) Citrix
2 5 (33.33%) Microsoft
2 5 (33.33%) VMware
3 2 (13.33%) Cisco
3 2 (13.33%) BMC
3 2 (13.33%) Apple
3 2 (13.33%) Remedy
Wakefield, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £18000 per annum
Posted: Yesterday