The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Wakefield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 22 20 30
Rank change year-on-year
-2 +10
Permanent jobs requiring a Service Desk Analyst 22 9 1
As % of all permanent IT jobs located in Wakefield 9.21% 7.96% 0.85%
As % of the Job Titles category 9.69% 8.82% 0.91%
Number of salaries quoted 20 9 1
Average salary £18,500 £22,500 £19,000
Average salary % change year-on-year
-17.77% +18.42%
UK excluding London average salary £21,500 £21,000 £20,911
% change year-on-year
+2.38% +0.42%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wakefield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wakefield
Permanent IT job ads with a match in the
Job Titles category
227 102 110
As % of all permanent IT jobs located in Wakefield 94.98% 90.27% 94.02%
Number of salaries quoted 192 90 99
Average salary £30,000 £30,000 £30,000
90% offered a salary of more than £19,000 £21,500 £24,000
10% offered a salary of more than £42,500 £37,500 £42,500
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Service Desk Analyst
Jobs Demand Trend in Wakefield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Wakefield region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wakefield

Service Desk Analyst
Salary Trend in Wakefield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wakefield region.

Service Desk Analyst Salary Trend in Wakefield

Service Desk Analyst
Top 30 Related IT Skills in Wakefield

For the 6 months to 27 November 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 24 (80.00%) ITIL
2 19 (63.33%) Active Directory
3 16 (53.33%) Windows
4 15 (50.00%) Windows XP
5 14 (46.67%) MS Excel
6 12 (40.00%) MS Office
6 12 (40.00%) Microsoft
7 11 (36.67%) MS Exchange
7 11 (36.67%) Windows Server 2003
7 11 (36.67%) Analytical Skills
8 10 (33.33%) Citrix Certification
8 10 (33.33%) Symantec
8 10 (33.33%) Citrix
9 9 (30.00%) Windows Server 2008
10 8 (26.67%) ITIL Foundation Certificate
10 8 (26.67%) VMware
10 8 (26.67%) Windows Vista
10 8 (26.67%) VMware Infrastructure
10 8 (26.67%) SLA
11 5 (16.67%) MCSA
11 5 (16.67%) MCP
11 5 (16.67%) Microsoft Certification
12 4 (13.33%) Windows 7
13 3 (10.00%) Internet
13 3 (10.00%) DHCP
13 3 (10.00%) DNS
14 2 (6.67%) Cisco
14 2 (6.67%) CCA
14 2 (6.67%) CCNA
14 2 (6.67%) VoIP

Service Desk Analyst
Top Related IT Skills in Wakefield by Category

For the 6 months to 27 November 2014, IT jobs across the Wakefield region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) MS Exchange
2 2 (6.67%) Blackberry Enterprise Server
2 2 (6.67%) Exchange Server 2010
3 1 (3.33%) Exchange Server 2003
3 1 (3.33%) Exchange Server 2007
Applications
1 14 (46.67%) MS Excel
2 12 (40.00%) MS Office
Business Applications
1 2 (6.67%) Remedy ITSM
Communications & Networking
1 3 (10.00%) DHCP
1 3 (10.00%) DNS
1 3 (10.00%) Internet
2 2 (6.67%) VoIP
General
1 1 (3.33%) Dutch Language
Miscellaneous
1 11 (36.67%) Analytical Skills
2 2 (6.67%) Blackberry
2 2 (6.67%) iPhone
2 2 (6.67%) iPad
Operating Systems
1 16 (53.33%) Windows
2 15 (50.00%) Windows XP
3 11 (36.67%) Windows Server 2003
4 9 (30.00%) Windows Server 2008
5 8 (26.67%) Windows Vista
6 4 (13.33%) Windows 7
Processes & Methodologies
1 24 (80.00%) ITIL
2 2 (6.67%) Service Management
2 2 (6.67%) Time Management
2 2 (6.67%) Change Control
Qualifications
1 10 (33.33%) Citrix Certification
2 8 (26.67%) ITIL Foundation Certificate
3 5 (16.67%) Microsoft Certification
3 5 (16.67%) MCP
3 5 (16.67%) MCSA
4 2 (6.67%) CCNA
4 2 (6.67%) CCA
4 2 (6.67%) MCDST
4 2 (6.67%) MCTS
4 2 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 8 (26.67%) SLA
System Software
1 19 (63.33%) Active Directory
2 8 (26.67%) VMware Infrastructure
3 2 (6.67%) XenApp
Systems Management
1 2 (6.67%) NetBackup
1 2 (6.67%) SCCM
1 2 (6.67%) SCOM
Vendors
1 12 (40.00%) Microsoft
2 10 (33.33%) Citrix
2 10 (33.33%) Symantec
3 8 (26.67%) VMware
4 2 (6.67%) Remedy
4 2 (6.67%) BMC
4 2 (6.67%) Apple
4 2 (6.67%) Cisco
5 1 (3.33%) LANDesk
Wakefield, West Yorkshire
Consult Solutions
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Wakefield, West Yorkshire
4it Recruitment Ltd
Salary: Up to £24,000 per annum 3 month Fixed Term Contract
Posted: 6 days ago