The statistics below represent IT jobs advertised across the Wales region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 95 99 105
Rank change year-on-year
+4 +6
Permanent jobs requiring a 1st Line Support Engineer 9 7 2
As % of all permanent IT jobs located in Wales 0.67% 0.50% 0.15%
As % of the Job Titles category 0.69% 0.51% 0.15%
Number of salaries quoted 8 7 2
Median salary £26,250 £27,500 £19,500
Median salary % change year-on-year
-4.54% +41.02%
90% offered a salary of more than £16,000 £17,000 £18,700
10% offered a salary of more than £26,500 £27,500 £20,300
UK excluding London median salary £21,000 £22,000 £21,000
% change year-on-year
-4.54% +4.76%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1301 1364 1312
As % of all permanent IT jobs located in Wales 96.94% 97.92% 97.91%
Number of salaries quoted 1106 1124 1148
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year
+2.85% -
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in Wales

1st Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Wales region.

1st Line Support Engineer Salary Trend in Wales

1st Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the Wales region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +5 8 £26,500 -3.63%
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 28 July 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 1st Line Support Engineer in the job title.

1 16 (84.21%) ITIL
1 16 (84.21%) Cisco
1 16 (84.21%) Incident Management
2 15 (78.95%) Microsoft
2 15 (78.95%) CCNA
2 15 (78.95%) MS Excel
2 15 (78.95%) Cisco Certification
3 14 (73.68%) SLA
4 13 (68.42%) Citrix
4 13 (68.42%) Internet
4 13 (68.42%) Firewall
4 13 (68.42%) VMware
4 13 (68.42%) ITIL Foundation Certificate
5 12 (63.16%) Logistics
6 11 (57.89%) Tivoli
6 11 (57.89%) Tivoli Storage Manager
6 11 (57.89%) HP
6 11 (57.89%) AIX
6 11 (57.89%) Linux
6 11 (57.89%) HP Data Protector
7 6 (31.58%) Analytical Skills
8 5 (26.32%) Service Management
9 4 (21.05%) Resource Management
10 3 (15.79%) Back Office
10 3 (15.79%) Telecoms
11 2 (10.53%) Manufacturing
11 2 (10.53%) VoIP
11 2 (10.53%) DHCP
11 2 (10.53%) TCP/IP
11 2 (10.53%) VPN

1st Line Support Engineer Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 15 (78.95%) MS Excel
2 2 (10.53%) MS Office
Cloud Services
1 2 (10.53%) SaaS
Communications & Networking
1 13 (68.42%) Firewall
1 13 (68.42%) Internet
2 2 (10.53%) DHCP
2 2 (10.53%) DNS
2 2 (10.53%) TCP/IP
2 2 (10.53%) VoIP
2 2 (10.53%) VPN
General
1 3 (15.79%) Back Office
1 3 (15.79%) Telecoms
2 2 (10.53%) Manufacturing
Miscellaneous
1 6 (31.58%) Analytical Skills
Operating Systems
1 11 (57.89%) AIX
1 11 (57.89%) Linux
2 1 (5.26%) Windows
2 1 (5.26%) Windows 7
2 1 (5.26%) Windows 8
2 1 (5.26%) Windows Server
2 1 (5.26%) Windows Server 2003
2 1 (5.26%) Windows Server 2008
2 1 (5.26%) Windows Server 2012
2 1 (5.26%) Windows XP
Processes & Methodologies
1 16 (84.21%) Incident Management
1 16 (84.21%) ITIL
2 12 (63.16%) Logistics
3 5 (26.32%) Service Management
4 4 (21.05%) Resource Management
5 2 (10.53%) ERP
Qualifications
1 15 (78.95%) CCNA
1 15 (78.95%) Cisco Certification
2 13 (68.42%) ITIL Foundation Certificate
3 1 (5.26%) Degree
Quality Assurance & Compliance
1 14 (73.68%) SLA
System Software
1 2 (10.53%) Active Directory
Systems Management
1 11 (57.89%) HP Data Protector
1 11 (57.89%) Tivoli
1 11 (57.89%) Tivoli Storage Manager
2 1 (5.26%) ServiceCenter
Vendors
1 16 (84.21%) Cisco
2 15 (78.95%) Microsoft
3 13 (68.42%) Citrix
3 13 (68.42%) VMware
4 11 (57.89%) HP