The statistics below represent IT jobs advertised across the Wales region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
UK / Wales
Rank 95 93 -
Rank change year-on-year
-2 -
Permanent jobs requiring a 1st Line Support Engineer 1 8 0
As % of all permanent IT jobs located in Wales 0.089% 0.65% -
As % of the Job Titles category 0.092% 0.66% -
Number of salaries quoted 1 8 0
Median salary £23,500 £18,000 -
Median salary % change year-on-year
+30.55% -
UK excluding London median salary £22,000 £20,500 £19,750
% change year-on-year
+7.31% +3.79%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1084 1204 1305
As % of all permanent IT jobs located in Wales 96.18% 97.97% 98.56%
Number of salaries quoted 949 1043 1141
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £22,500 £21,500 £25,000
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Engineer
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in Wales

1st Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Wales region.

1st Line Support Engineer Salary Trend in Wales

1st Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the Wales region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 1 £23,500 +30.55%
1st Line Support Engineer
UK

1st Line Support Engineer Skill Set
Top 25 Related IT Skills in Wales

For the 6 months to 16 January 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 1st Line Support Engineer in the job title.

1 3 (75.00%) Incident Management
1 3 (75.00%) Service Management
1 3 (75.00%) ITIL
1 3 (75.00%) MS Excel
1 3 (75.00%) SLA
1 3 (75.00%) Microsoft
2 2 (50.00%) CCNA
2 2 (50.00%) Cisco
2 2 (50.00%) Firewall
2 2 (50.00%) Citrix
2 2 (50.00%) Cisco Certification
2 2 (50.00%) Internet
2 2 (50.00%) VMware
2 2 (50.00%) Logistics
2 2 (50.00%) ITIL Foundation Certificate
2 2 (50.00%) Analytical Skills
3 1 (25.00%) Resource Management
3 1 (25.00%) HP Data Protector
3 1 (25.00%) Tivoli
3 1 (25.00%) Tivoli Storage Manager
3 1 (25.00%) Back Office
3 1 (25.00%) AIX
3 1 (25.00%) Linux
3 1 (25.00%) Active Directory
3 1 (25.00%) HP

1st Line Support Engineer Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (75.00%) MS Excel
Communications & Networking
1 2 (50.00%) Firewall
1 2 (50.00%) Internet
General
1 1 (25.00%) Back Office
Miscellaneous
1 2 (50.00%) Analytical Skills
Operating Systems
1 1 (25.00%) AIX
1 1 (25.00%) Linux
Processes & Methodologies
1 3 (75.00%) Incident Management
1 3 (75.00%) ITIL
1 3 (75.00%) Service Management
2 2 (50.00%) Logistics
3 1 (25.00%) Resource Management
Qualifications
1 2 (50.00%) CCNA
1 2 (50.00%) Cisco Certification
1 2 (50.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) HP Data Protector
1 1 (25.00%) Tivoli
1 1 (25.00%) Tivoli Storage Manager
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) Cisco
2 2 (50.00%) Citrix
2 2 (50.00%) VMware
3 1 (25.00%) HP