The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 101 102 82
Rank change year-on-year
+1 -20
Permanent jobs requiring a 1st Line Support Engineer 6 2 9
As % of all permanent IT jobs located in Wales 0.44% 0.15% 0.72%
As % of the Job Titles category 0.45% 0.16% 0.74%
Number of salaries quoted 6 2 6
Average salary £27,500 £19,500 £27,500
Average salary % change year-on-year
+41.02% -29.09%
UK excluding London average salary £21,000 £21,000 £20,000
% change year-on-year
- +5.00%
1st Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1334 1284 1212
As % of all permanent IT jobs located in Wales 96.88% 96.18% 97.35%
Number of salaries quoted 1089 1093 1076
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

1st Line Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Wales

1st Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Wales region.

1st Line Support Engineer Salary Trend in Wales

1st Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Wales region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +3 6 £27,500 +41.02% 1
1st Line Support Engineer
UK

1st Line Support Engineer
Top 29 Related IT Skills in Wales

For the 6 months to 6 July 2015, IT jobs across the Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 7 (50.00%) Internet
1 7 (50.00%) ITIL
1 7 (50.00%) Windows
2 6 (42.86%) Windows XP
2 6 (42.86%) Service Management
2 6 (42.86%) Windows Vista
2 6 (42.86%) Windows 8
3 5 (35.71%) ITIL Foundation Certificate
3 5 (35.71%) Analytical Skills
3 5 (35.71%) Logistics
3 5 (35.71%) Incident Management
3 5 (35.71%) Resource Management
3 5 (35.71%) Back Office
3 5 (35.71%) VMware
3 5 (35.71%) Firewall
3 5 (35.71%) Citrix
3 5 (35.71%) Cisco Certification
3 5 (35.71%) SLA
3 5 (35.71%) Cisco
3 5 (35.71%) Microsoft
3 5 (35.71%) CCNA
3 5 (35.71%) MS Excel
4 2 (14.29%) E-Commerce
5 1 (7.14%) Linux
5 1 (7.14%) Active Directory
5 1 (7.14%) Apple
5 1 (7.14%) ITSM
5 1 (7.14%) Video Conferencing
5 1 (7.14%) Apple iOS

1st Line Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 6 July 2015, IT jobs across the Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 5 (35.71%) MS Excel
Communications & Networking
1 7 (50.00%) Internet
2 5 (35.71%) Firewall
General
1 5 (35.71%) Back Office
Miscellaneous
1 5 (35.71%) Analytical Skills
2 1 (7.14%) Video Conferencing
Operating Systems
1 7 (50.00%) Windows
2 6 (42.86%) Windows XP
2 6 (42.86%) Windows Vista
2 6 (42.86%) Windows 8
3 1 (7.14%) Apple iOS
3 1 (7.14%) Linux
Processes & Methodologies
1 7 (50.00%) ITIL
2 6 (42.86%) Service Management
3 5 (35.71%) Logistics
3 5 (35.71%) Incident Management
3 5 (35.71%) Resource Management
4 2 (14.29%) E-Commerce
5 1 (7.14%) ITSM
Qualifications
1 5 (35.71%) CCNA
1 5 (35.71%) Cisco Certification
1 5 (35.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (35.71%) SLA
System Software
1 1 (7.14%) Active Directory
Vendors
1 5 (35.71%) Cisco
1 5 (35.71%) Microsoft
1 5 (35.71%) Citrix
1 5 (35.71%) VMware
2 1 (7.14%) Apple
Newport
CPS Group
Salary: £17k - 19k per year + Excellent Benefits Package
Posted: 17 days ago