Customer-Centric
UK > Wales
The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 2 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 100 | 123 | 123 |
| Rank change year-on-year | +23 | 0 | -24 |
| Permanent jobs citing Customer-Centricity | 17 | 7 | 15 |
| As % of all permanent jobs advertised in Wales | 0.84% | 0.42% | 0.79% |
| As % of the Processes & Methodologies category | 1.05% | 0.43% | 0.84% |
| Number of salaries quoted | 13 | 7 | 11 |
| 10th Percentile | - | £63,000 | - |
| 25th Percentile | £21,000 | £67,500 | £48,750 |
| Median annual salary (50th Percentile) | £35,000 | £70,600 | £60,000 |
| Median % change year-on-year | -50.42% | +17.67% | - |
| 75th Percentile | £67,500 | £71,550 | £70,000 |
| 90th Percentile | £77,500 | £72,500 | £111,250 |
| UK median annual salary | £47,500 | £70,000 | £64,750 |
| % change year-on-year | -32.14% | +8.11% | +23.33% |
All Process and Methodology Skills
Wales
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 1,615 | 1,612 | 1,786 |
| As % of all permanent jobs advertised in Wales | 79.67% | 96.18% | 94.00% |
| Number of salaries quoted | 1,060 | 817 | 1,137 |
| 10th Percentile | £26,725 | £26,391 | £31,250 |
| 25th Percentile | £35,000 | £35,000 | £37,500 |
| Median annual salary (50th Percentile) | £45,000 | £45,000 | £47,500 |
| Median % change year-on-year | - | -5.26% | +9.20% |
| 75th Percentile | £60,000 | £61,250 | £62,500 |
| 90th Percentile | £70,000 | £73,000 | £75,000 |
| UK median annual salary | £55,000 | £61,500 | £60,000 |
| % change year-on-year | -10.57% | +2.50% | +9.09% |
Customer-Centricity
Job Vacancy Trend in Wales
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wales.
Customer-Centricity
Salary Trend in Wales
3-month moving average salary quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Salary Histogram in Wales
Salary distribution for jobs citing Customer-Centricity in Wales over the 6 months to 2 May 2024.
Customer-Centricity
Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Wales region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | +13 | 11 | £65,000 | -7.93% | 8 |
| North Wales | - | 5 | £22,000 | - | |
| West Wales | +3 | 1 | £33,500 | -52.35% | |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: