The statistics below represent IT jobs advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
First Line Support Engineer
UK
Rank 733 794 820
Rank change year-on-year
+61 +26
Permanent jobs requiring a 1st Line Support Engineer 108 145 146
As % of all permanent IT jobs located in the UK 0.13% 0.14% 0.14%
As % of the Job Titles category 0.14% 0.15% 0.14%
Number of salaries quoted 107 127 129
Median salary £22,000 £22,500 £22,000
Median salary % change year-on-year
-2.22% +2.27%
90% offered a salary of more than £17,500 £18,000 £18,000
10% offered a salary of more than £25,000 £30,000 £25,750
UK excluding London median salary £22,000 £21,000 £20,750
% change year-on-year
+4.76% +1.20%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
79883 98427 103086
As % of all permanent IT jobs located in the UK 96.32% 96.43% 96.67%
Number of salaries quoted 66300 82530 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Salary Trend in the UK

1st Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer over the 3 months to 25 February 2017 within the UK.

1st Line Support Engineer Salary Histogram in the UK

1st Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +67 102 £22,500 - 16
South East +81 61 £22,500 - 3
Surrey +47 16 £23,500 +6.81%
London +41 12 £21,750 -22.32% 6
Buckinghamshire +20 11 £21,500 -2.27%
South West +8 10 £18,500 - 1
Berkshire +55 9 £24,000 -4.00%
East Sussex - 9 £23,000 -
Brighton - 9 £23,000 -
Hampshire +25 8 £21,500 +2.38% 1
High Wycombe +9 7 £21,500 -7.52%
North West -10 7 £24,000 +33.33% 1
Manchester - 7 £24,000 - 1
Kent +23 6 £22,500 -4.25%
East of England +10 6 £20,000 -16.66% 3
Reigate +34 5 £17,000 -
City of London +46 4 £24,000 -20.00% 1
Bracknell +13 4 £23,500 -6.00%
Redruth +7 4 £17,750 +4.41% 1
Cornwall -3 4 £17,750 +4.41% 1
Yorkshire +34 3 £22,000 +39.68% 1
Guildford +20 3 £22,500 +4.65%
Canary Wharf - 3 £20,000 -
Reading - 3 £24,000 -
Suffolk +25 2 £17,500 - 1
Southampton +14 2 £22,500 +7.14%
Weybridge +14 2 £25,000 +16.27%
East Midlands +12 2 £18,750 -16.66% 1
Essex +9 2 £22,500 -6.25% 1
Hertfordshire +7 2 £20,000 -29.82% 1

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 25 February 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 1st Line Support Engineer in the job title.

1 145 (75.13%) Windows
2 91 (47.15%) Active Directory
3 89 (46.11%) Microsoft
4 53 (27.46%) Windows Server
5 50 (25.91%) MS Excel
6 46 (23.83%) Windows 7
7 42 (21.76%) Firewall
7 42 (21.76%) VMware
8 40 (20.73%) Linux
8 40 (20.73%) MS Office
9 37 (19.17%) Windows 8
10 36 (18.65%) Windows 10
11 34 (17.62%) MS Exchange
12 33 (17.10%) VMware Infrastructure
13 28 (14.51%) ITIL
13 28 (14.51%) SLA
14 25 (12.95%) TCP/IP
15 23 (11.92%) CCNA
15 23 (11.92%) Cisco Certification
15 23 (11.92%) VoIP
15 23 (11.92%) Office 365
16 22 (11.40%) Windows XP
17 21 (10.88%) Citrix
17 21 (10.88%) Analytical Skills
18 19 (9.84%) LAN
19 17 (8.81%) WAN
19 17 (8.81%) Mac OS X
20 16 (8.29%) VPN
20 16 (8.29%) MySQL
20 16 (8.29%) Finance

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (17.62%) MS Exchange
2 10 (5.18%) Exchange Server 2003
3 6 (3.11%) SharePoint
4 4 (2.07%) IIS
4 4 (2.07%) Skype for Business
5 3 (1.55%) Exchange Server 2013
6 2 (1.04%) Exchange Server 2010
6 2 (1.04%) SharePoint 2013
7 1 (0.52%) Blackberry Enterprise Server
Applications
1 50 (25.91%) MS Excel
2 40 (20.73%) MS Office
3 4 (2.07%) MS PowerPoint
4 2 (1.04%) InfoPath
5 1 (0.52%) MS Visio
Business Applications
1 2 (1.04%) Dynamics CRM
2 1 (0.52%) SAP SM
Cloud Services
1 23 (11.92%) Office 365
2 5 (2.59%) Microsoft Azure
3 2 (1.04%) Cloud Computing
Communications & Networking
1 42 (21.76%) Firewall
2 25 (12.95%) TCP/IP
3 23 (11.92%) VoIP
4 19 (9.84%) LAN
5 17 (8.81%) WAN
6 16 (8.29%) VPN
7 15 (7.77%) Internet
8 9 (4.66%) DNS
8 9 (4.66%) Remote Desktop
9 6 (3.11%) DHCP
9 6 (3.11%) NAS
10 4 (2.07%) PBX
11 3 (1.55%) IPv4
11 3 (1.55%) IPv6
11 3 (1.55%) LDAP
11 3 (1.55%) OSPF
11 3 (1.55%) RIP
11 3 (1.55%) SSL
12 2 (1.04%) Ethernet
12 2 (1.04%) Wireless
Database & Business Intelligence
1 16 (8.29%) MySQL
2 3 (1.55%) Relational Database
3 2 (1.04%) SQL Server
4 1 (0.52%) PostgreSQL
4 1 (0.52%) RDBMS
4 1 (0.52%) SQL Server Reporting Services
General
1 16 (8.29%) Finance
2 12 (6.22%) Telecoms
3 10 (5.18%) Legal
4 7 (3.63%) Manufacturing
4 7 (3.63%) Retail
5 6 (3.11%) Games
6 4 (2.07%) Marketing
7 3 (1.55%) French Language
8 2 (1.04%) Back Office
8 2 (1.04%) Billing
9 1 (0.52%) German Language
9 1 (0.52%) Law
Libraries, Frameworks & Software Standards
1 2 (1.04%) .NET
1 2 (1.04%) COM
2 1 (0.52%) HTML
2 1 (0.52%) LAMP
Miscellaneous
1 21 (10.88%) Analytical Skills
2 13 (6.74%) Blackberry
2 13 (6.74%) Video Conferencing
3 11 (5.70%) Driving Licence
4 8 (4.15%) iPhone
5 7 (3.63%) iPad
6 6 (3.11%) Data Centre
6 6 (3.11%) Smartphone
7 4 (2.07%) N-Tier
8 3 (1.55%) Client/Server
8 3 (1.55%) Computer Science
8 3 (1.55%) Linux Command Line
8 3 (1.55%) NHS
9 2 (1.04%) CCTV
9 2 (1.04%) PACS
9 2 (1.04%) PDA
10 1 (0.52%) EPoS
10 1 (0.52%) Management Information System
10 1 (0.52%) Replication
10 1 (0.52%) User Experience
Operating Systems
1 145 (75.13%) Windows
2 53 (27.46%) Windows Server
3 46 (23.83%) Windows 7
4 40 (20.73%) Linux
5 37 (19.17%) Windows 8
6 36 (18.65%) Windows 10
7 22 (11.40%) Windows XP
8 17 (8.81%) Mac OS X
9 16 (8.29%) Windows Server 2008
10 12 (6.22%) Windows Server 2012
11 11 (5.70%) Mac OS
12 7 (3.63%) Unix
13 3 (1.55%) Android
13 3 (1.55%) Windows Server 2003
14 2 (1.04%) Apple iOS
15 1 (0.52%) CentOS
15 1 (0.52%) VMS
15 1 (0.52%) Windows Phone
15 1 (0.52%) Windows Vista
Processes & Methodologies
1 28 (14.51%) ITIL
2 11 (5.70%) Root Cause Analysis
3 10 (5.18%) Asset Management
3 10 (5.18%) E-Commerce
4 9 (4.66%) Time Management
5 6 (3.11%) Mobile Device Management
6 5 (2.59%) Incident Management
6 5 (2.59%) Project Management
7 4 (2.07%) CRM
7 4 (2.07%) Mathematics
7 4 (2.07%) Service Management
8 3 (1.55%) Migration
8 3 (1.55%) Multi-Factor Authentication
8 3 (1.55%) Ticket Management
8 3 (1.55%) Two-Factor Authentication
9 2 (1.04%) High Availability
9 2 (1.04%) Kalman Filter
9 2 (1.04%) Process Management
9 2 (1.04%) Web Filtering
9 2 (1.04%) Workflow
Programming Languages
1 15 (7.77%) SQL
2 3 (1.55%) C
3 1 (0.52%) JavaScript
3 1 (0.52%) T-SQL
3 1 (0.52%) VBA
Qualifications
1 23 (11.92%) CCNA
1 23 (11.92%) Cisco Certification
2 11 (5.70%) Degree
2 11 (5.70%) Microsoft Certification
3 9 (4.66%) CCNP
4 7 (3.63%) CCIE
4 7 (3.63%) MCP
5 5 (2.59%) MCSE
5 5 (2.59%) Network+ Certification
6 4 (2.07%) Security Cleared
7 3 (1.55%) A+ Certification
7 3 (1.55%) MCDST
7 3 (1.55%) SC Cleared
8 2 (1.04%) CCENT
8 2 (1.04%) MCSA
8 2 (1.04%) MCTS
9 1 (0.52%) ITIL Foundation Certificate
9 1 (0.52%) MCITP
Quality Assurance & Compliance
1 28 (14.51%) SLA
System Software
1 91 (47.15%) Active Directory
2 33 (17.10%) VMware Infrastructure
3 3 (1.55%) Hyper-V
4 2 (1.04%) Virtual Machines
5 1 (0.52%) BitLocker
5 1 (0.52%) vSphere
5 1 (0.52%) XenApp
Systems Management
1 4 (2.07%) SCCM
2 2 (1.04%) Microsoft Data Protection Manager
2 2 (1.04%) SCOM
3 1 (0.52%) AirWatch
3 1 (0.52%) Cisco CUCM
Vendors
1 89 (46.11%) Microsoft
2 42 (21.76%) VMware
3 21 (10.88%) Citrix
4 15 (7.77%) Apple
5 14 (7.25%) Cisco
6 4 (2.07%) WatchGuard
7 3 (1.55%) Sage
8 2 (1.04%) Avaya
8 2 (1.04%) BMC
8 2 (1.04%) Bomgar
8 2 (1.04%) Facebook
8 2 (1.04%) HP
8 2 (1.04%) Mitel
8 2 (1.04%) Remedy
9 1 (0.52%) F5
9 1 (0.52%) Google
9 1 (0.52%) LexisNexis
9 1 (0.52%) SAP
9 1 (0.52%) Spiceworks
Leeds, West Yorkshire
Senitor Associates
Salary: £16000 - £18000 per annum
Posted: Yesterday
Ipswich, Suffolk
Hurren and Hope
Salary: £18k - 21k per year + Flexibility on salary for more senior engineers
Posted: 2 days ago
East London
Latcom Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
East London
Millshill Recruitment Ltd
Salary: £30000 per annum
Posted: 5 days ago
City, London
Itecco
Salary: £30000 per annum + On Call + Overtime Paid
Posted: 5 days ago
Northampton, Northamptonshire
Martin & Conley
Salary: COMPETITIVE SALARY + EXCELLENT BENEFITS
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £17000 per annum
Posted: 4 days ago
Loughton, Essex
Galliard Homes
Salary: From £18,000 to £20,000 per annum
Posted: 10 days ago
East London
Cardonet
Salary: From £19,000 to £22,000 per annum
Posted: 10 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 16 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 18 days ago
London
Nigel Frank International
Salary: £25000 - £28000 per annum
Posted: 23 days ago
Bishop's Stortford
Recruitment Genius Ltd
Salary: £18000 - £22000 per annum
Posted: 26 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 19 days ago