The statistics below represent IT jobs advertised across the UK that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 731 814 852
Rank change year-on-year
+83 +38
Permanent jobs requiring a 1st Line Support Engineer 192 153 151
As % of all permanent IT jobs located in the UK 0.20% 0.14% 0.12%
As % of the Job Titles category 0.20% 0.15% 0.13%
Number of salaries quoted 172 125 132
Median salary £22,000 £22,000 £21,000
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £18,500 £17,500 £17,500
10% offered a salary of more than £26,500 £27,500 £25,900
UK excluding London median salary £21,500 £21,600 £20,500
% change year-on-year
-0.46% +5.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94551 104274 117052
As % of all permanent IT jobs located in the UK 96.30% 96.45% 96.49%
Number of salaries quoted 79526 85540 95895
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the UK

1st Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer within the UK.

1st Line Support Engineer Salary Trend in the UK

1st Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer over the 3 months to 30 May 2016 within the UK.

1st Line Support Engineer Salary Histogram in the UK

1st Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the UK over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 162 £22,000 - 17
South East +46 73 £22,000 - 4
London +21 32 £22,000 -2.22% 5
Hampshire +23 27 £19,500 +11.42% 1
South West +23 23 £20,500 +17.14% 3
Surrey +19 16 £22,750 -9.00% 1
East of England +36 14 £22,500 +2.27% 3
Berkshire +14 13 £24,500 +4.96%
Farnborough +9 13 £24,500 -2.00%
Hertfordshire +32 12 £22,500 -2.17% 2
Cardiff +16 12 £26,500 -3.63%
Wales +10 12 £26,500 -3.63% 1
South Wales +6 12 £26,500 -3.63% 1
Redruth - 11 £20,500 -
Cornwall - 11 £20,500 - 1
West Midlands -10 9 £21,000 +23.52%
Fareham -3 8 £19,000 +9.35% 1
West Sussex 0 7 £22,000 +15.78%
Guildford - 7 £18,000 - 1
East Midlands +17 6 £20,000 -11.11%
Watford +13 6 £22,500 -
Reading +12 6 £22,500 -3.60%
Scotland +6 6 - -
Bellshill - 6 - -
North Lanarkshire - 6 - -
Wiltshire +11 5 £22,500 +32.35%
Oxfordshire -12 5 £23,250 +5.68%
Birmingham - 5 £22,440 -
Woking +6 4 £28,000 +24.44%
Dudley - 4 £20,500 -

1st Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 30 May 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 1st Line Support Engineer in the job title.

1 229 (67.35%) Windows
2 168 (49.41%) Microsoft
3 166 (48.82%) Active Directory
4 116 (34.12%) MS Excel
5 89 (26.18%) Windows 7
6 88 (25.88%) VMware
7 77 (22.65%) MS Office
8 66 (19.41%) MS Exchange
9 57 (16.76%) ITIL
10 56 (16.47%) Windows Server
11 54 (15.88%) Windows 8
12 51 (15.00%) VMware Infrastructure
12 51 (15.00%) Windows Server 2012
13 48 (14.12%) Firewall
13 48 (14.12%) Cisco
13 48 (14.12%) DNS
14 47 (13.82%) Office 365
15 45 (13.24%) TCP/IP
16 44 (12.94%) SLA
17 41 (12.06%) Windows Server 2008
18 36 (10.59%) LAN
19 34 (10.00%) WAN
20 32 (9.41%) Citrix
21 31 (9.12%) Microsoft Certification
21 31 (9.12%) SQL
22 28 (8.24%) Apple
23 25 (7.35%) Cisco Certification
23 25 (7.35%) CCNA
23 25 (7.35%) DHCP
23 25 (7.35%) Linux

1st Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (19.41%) MS Exchange
2 25 (7.35%) Exchange Server 2010
3 22 (6.47%) Exchange Server 2007
4 18 (5.29%) Skype for Business
5 17 (5.00%) SharePoint
6 10 (2.94%) Exchange Server 2013
7 8 (2.35%) IIS
8 2 (0.59%) Apache
8 2 (0.59%) CMS
8 2 (0.59%) Exchange Server 2003
8 2 (0.59%) IBM Notes
8 2 (0.59%) SharePoint 2013
9 1 (0.29%) Confluence
Applications
1 116 (34.12%) MS Excel
2 77 (22.65%) MS Office
3 3 (0.88%) MS Visio
4 1 (0.29%) MS PowerPoint
4 1 (0.29%) MS Project
Business Applications
1 8 (2.35%) Dynamics CRM
2 1 (0.29%) Dynamics NAV
2 1 (0.29%) SAP Oil and Gas
Cloud Services
1 47 (13.82%) Office 365
2 14 (4.12%) Microsoft Azure
3 3 (0.88%) Dropbox
4 2 (0.59%) Amazon AWS
4 2 (0.59%) SaaS
5 1 (0.29%) Cloud Computing
5 1 (0.29%) IaaS
Communications & Networking
1 48 (14.12%) DNS
1 48 (14.12%) Firewall
2 45 (13.24%) TCP/IP
3 36 (10.59%) LAN
4 34 (10.00%) WAN
5 25 (7.35%) DHCP
6 23 (6.76%) VPN
7 21 (6.18%) VoIP
8 19 (5.59%) Internet
9 14 (4.12%) PBX
10 10 (2.94%) ADSL
10 10 (2.94%) WebEx
11 9 (2.65%) Skype
12 7 (2.06%) Unified Communications
13 6 (1.76%) SAN
13 6 (1.76%) Wireless
14 5 (1.47%) Wi-Fi
15 2 (0.59%) Broadband
15 2 (0.59%) FTP
15 2 (0.59%) SMTP
Database & Business Intelligence
1 18 (5.29%) SQL Server
2 9 (2.65%) SQL Server 2008
2 9 (2.65%) SQL Server 2012
3 3 (0.88%) SQL Server 2000
3 3 (0.88%) SQL Server 2005
4 2 (0.59%) MS Access
5 1 (0.29%) MySQL
Development Applications
1 1 (0.29%) JIRA
General
1 16 (4.71%) Finance
1 16 (4.71%) Telecoms
2 4 (1.18%) Games
2 4 (1.18%) Law
2 4 (1.18%) Legal
2 4 (1.18%) Manufacturing
2 4 (1.18%) Marketing
3 3 (0.88%) Back Office
4 2 (0.59%) Banking
4 2 (0.59%) Electronics
5 1 (0.29%) French Language
5 1 (0.29%) Hebrew Language
5 1 (0.29%) Retail
5 1 (0.29%) Welsh Language
Libraries, Frameworks & Software Standards
1 10 (2.94%) FIX Protocol
2 5 (1.47%) .NET
3 4 (1.18%) HTML
4 2 (0.59%) CSS
4 2 (0.59%) JSON
4 2 (0.59%) Web Services
4 2 (0.59%) XML
4 2 (0.59%) XMPP
Miscellaneous
1 18 (5.29%) Driving Licence
2 15 (4.41%) Analytical Skills
3 14 (4.12%) Data Protection Act
3 14 (4.12%) iPhone
4 13 (3.82%) Blackberry
5 12 (3.53%) Computer Science
6 10 (2.94%) Fintech
7 7 (2.06%) Smartphone
8 4 (1.18%) Video Conferencing
9 3 (0.88%) Replication
10 2 (0.59%) Data Centre
10 2 (0.59%) Handset
11 1 (0.29%) Apple TV
11 1 (0.29%) CMDB
11 1 (0.29%) Digital Media
11 1 (0.29%) EPoS
11 1 (0.29%) NHS
11 1 (0.29%) User Experience
Operating Systems
1 229 (67.35%) Windows
2 89 (26.18%) Windows 7
3 56 (16.47%) Windows Server
4 54 (15.88%) Windows 8
5 51 (15.00%) Windows Server 2012
6 41 (12.06%) Windows Server 2008
7 25 (7.35%) Linux
7 25 (7.35%) Windows 10
8 21 (6.18%) Mac OS X
9 20 (5.88%) Android
9 20 (5.88%) Windows Server 2003
10 17 (5.00%) Windows XP
11 8 (2.35%) AIX
12 6 (1.76%) Apple iOS
12 6 (1.76%) Mac OS
13 1 (0.29%) Windows 2000
13 1 (0.29%) Windows Vista
Processes & Methodologies
1 57 (16.76%) ITIL
2 19 (5.59%) Incident Management
3 18 (5.29%) Data Protection
4 14 (4.12%) Capacity Planning
4 14 (4.12%) Mobile Device Management
5 13 (3.82%) Service Management
6 11 (3.24%) CRM
7 10 (2.94%) Electronic Trading
8 9 (2.65%) High Availability
9 8 (2.35%) E-Commerce
9 8 (2.35%) Logistics
10 7 (2.06%) Ticket Management
10 7 (2.06%) Time Management
11 5 (1.47%) Software Delivery
12 4 (1.18%) Network Architecture
12 4 (1.18%) Root Cause Analysis
12 4 (1.18%) Software Testing
13 3 (0.88%) ERP
13 3 (0.88%) Migration
13 3 (0.88%) Resource Management
Programming Languages
1 31 (9.12%) SQL
2 15 (4.41%) C
3 7 (2.06%) C#
3 7 (2.06%) VB
4 2 (0.59%) Java
4 2 (0.59%) JavaScript
4 2 (0.59%) PHP
Qualifications
1 31 (9.12%) Microsoft Certification
2 25 (7.35%) CCNA
2 25 (7.35%) Cisco Certification
3 24 (7.06%) Security Cleared
4 21 (6.18%) Degree
5 20 (5.88%) MCP
5 20 (5.88%) SC Cleared
6 19 (5.59%) MCSE
7 17 (5.00%) A+ Certification
8 16 (4.71%) ITIL Foundation Certificate
9 14 (4.12%) Network+ Certification
10 10 (2.94%) MCITP
10 10 (2.94%) MCSA
10 10 (2.94%) MCTS
11 7 (2.06%) HNC
12 6 (1.76%) ACTC
12 6 (1.76%) CCENT
13 4 (1.18%) ITIL Certification
14 3 (0.88%) DV Cleared
14 3 (0.88%) MCDST
Quality Assurance & Compliance
1 44 (12.94%) SLA
2 3 (0.88%) Data Quality
System Software
1 166 (48.82%) Active Directory
2 51 (15.00%) VMware Infrastructure
3 19 (5.59%) Hyper-V
4 6 (1.76%) Terminal Server
5 4 (1.18%) VMware ESX
6 3 (0.88%) XenApp
7 2 (0.59%) Terminal Services
7 2 (0.59%) XenDesktop
8 1 (0.29%) vSphere
Systems Management
1 8 (2.35%) HP Data Protector
1 8 (2.35%) Tivoli
1 8 (2.35%) Tivoli Storage Manager
2 7 (2.06%) Microsoft Data Protection Manager
2 7 (2.06%) SCOM
3 5 (1.47%) SCCM
4 3 (0.88%) DameWare
4 3 (0.88%) Perfmon
4 3 (0.88%) SCSM
4 3 (0.88%) SCVMM
5 1 (0.29%) Backup Exec
5 1 (0.29%) Cisco CUCM
5 1 (0.29%) ServiceCenter
5 1 (0.29%) WSUS
Vendors
1 168 (49.41%) Microsoft
2 88 (25.88%) VMware
3 48 (14.12%) Cisco
4 32 (9.41%) Citrix
5 28 (8.24%) Apple
6 19 (5.59%) HP
7 14 (4.12%) WatchGuard
8 9 (2.65%) Juniper
9 7 (2.06%) Avaya
9 7 (2.06%) Mitel
9 7 (2.06%) NetApp
10 6 (1.76%) EMC
11 4 (1.18%) BT
11 4 (1.18%) Dell
11 4 (1.18%) Draytek
11 4 (1.18%) NEC
11 4 (1.18%) Panasonic
12 3 (0.88%) Aastra
12 3 (0.88%) CommVault
12 3 (0.88%) SolarWinds
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: Yesterday
East London
Connect Support Services Ltd
Posted: 4 days ago
London
Austin Fraser
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Wembley
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Sittingbourne, Kent
Premier IT
Salary: £24000 per annum
Posted: 4 days ago
Buckinghamshire
Qualserv
Salary: Up to £23,000 per annum
Posted: 5 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 4 days ago
Hertfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 6 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £16000 - £20000 Per Annum
Posted: 5 days ago
London
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Package
Posted: 6 days ago
Guildford
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 25 days ago
City, London
Virtual1
Salary: From £22,000 to £28,000 per annum
Posted: 18 days ago
Cambridge
People Source Consulting
Salary: £15000 - £20000 per annum + Fantastic Benefits Package
Posted: 19 days ago
Manchester, Lancashire
The Nucleus Group
Posted: 27 days ago
Plymouth
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 25 days ago
Cornwall
Computer Futures
Salary: £22000 - £24000 per annum + competitive
Posted: 25 days ago