The statistics below represent IT jobs advertised across the Wales region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
UK / Wales
Rank 87 73 99
Rank change year-on-year
-14 +26
Permanent jobs requiring a Service Desk Analyst 7 32 10
As % of all permanent IT jobs located in Wales 0.66% 2.32% 0.73%
As % of the Job Titles category 0.69% 2.37% 0.74%
Number of salaries quoted 6 29 8
Median salary £19,000 £20,750 £23,000
Median salary % change year-on-year
-8.43% -9.78%
90% offered a salary of more than £18,000 £18,500 £18,000
10% offered a salary of more than £21,250 £26,800 £25,500
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1013 1349 1351
As % of all permanent IT jobs located in Wales 95.66% 97.97% 98.40%
Number of salaries quoted 853 1155 1148
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Wales

Service Desk Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Wales region.

Service Desk Analyst Salary Trend in Wales

Service Desk Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Wales region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +3 7 £19,000 -8.43%
Service Desk Analyst
UK

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Service Desk Analyst in the job title.

1 14 (51.85%) ITIL
2 10 (37.04%) Active Directory
3 9 (33.33%) Windows
4 8 (29.63%) SLA
5 6 (22.22%) Windows Server
6 5 (18.52%) Incident Management
6 5 (18.52%) Windows 7
6 5 (18.52%) Microsoft
6 5 (18.52%) Service Delivery
6 5 (18.52%) Advertising
7 4 (14.81%) French Language
7 4 (14.81%) Italian Language
8 3 (11.11%) Dutch Language
8 3 (11.11%) Analytical Skills
8 3 (11.11%) MS Office
8 3 (11.11%) MS Excel
9 2 (7.41%) Citrix
9 2 (7.41%) Change Management
10 1 (3.70%) Degree
10 1 (3.70%) Resource Management
10 1 (3.70%) German Language
10 1 (3.70%) ITIL V3
10 1 (3.70%) Manufacturing
10 1 (3.70%) VMware
10 1 (3.70%) Cisco Certification
10 1 (3.70%) A+ Certification
10 1 (3.70%) Windows XP
10 1 (3.70%) LAN
10 1 (3.70%) CCNA
10 1 (3.70%) Cisco

Service Desk Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (11.11%) MS Excel
1 3 (11.11%) MS Office
Communications & Networking
1 1 (3.70%) LAN
General
1 5 (18.52%) Advertising
2 4 (14.81%) French Language
2 4 (14.81%) Italian Language
3 3 (11.11%) Dutch Language
4 1 (3.70%) German Language
4 1 (3.70%) Manufacturing
Miscellaneous
1 3 (11.11%) Analytical Skills
Operating Systems
1 9 (33.33%) Windows
2 6 (22.22%) Windows Server
3 5 (18.52%) Windows 7
4 1 (3.70%) Windows XP
Processes & Methodologies
1 14 (51.85%) ITIL
2 5 (18.52%) Incident Management
2 5 (18.52%) Service Delivery
3 2 (7.41%) Change Management
4 1 (3.70%) ITIL V3
4 1 (3.70%) Resource Management
Qualifications
1 1 (3.70%) A+ Certification
1 1 (3.70%) CCNA
1 1 (3.70%) Cisco Certification
1 1 (3.70%) Degree
Quality Assurance & Compliance
1 8 (29.63%) SLA
System Software
1 10 (37.04%) Active Directory
Vendors
1 5 (18.52%) Microsoft
2 2 (7.41%) Citrix
3 1 (3.70%) Cisco
3 1 (3.70%) VMware
Deeside
Bluetown Online LTD
Posted: 17 days ago