The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Support Engineer
Rank 19 19 23
Rank change year-on-year
0 +4
Permanent jobs requiring a Support Engineer 7 1 1
As % of all permanent IT jobs located in Walsall 5.47% 1.39% 1.12%
As % of the Job Titles category 6.09% 1.39% 1.12%
Number of salaries quoted 5 0 1
Average salary £26,500 - £19,000
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Walsall region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Walsall
Permanent IT job ads with a match in the
Job Titles category
115 72 89
As % of all permanent IT jobs located in Walsall 89.84% 100.00% 100.00%
Number of salaries quoted 103 57 77
Average salary £37,000 £40,500 £33,250
Average salary % change year-on-year
-8.64% +21.80%
90% offered a salary of more than £25,119 £27,500 £27,500
10% offered a salary of more than £48,584 £49,550 £63,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Walsall region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Walsall

Support Engineer
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Walsall region.

Support Engineer Salary Trend in Walsall

Support Engineer
Top 30 Related IT Skills in Walsall

For the 6 months to 29 April 2016, IT jobs across the Walsall region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 6 (85.71%) MS Exchange
1 6 (85.71%) Active Directory
2 5 (71.43%) Windows
2 5 (71.43%) TCP/IP
2 5 (71.43%) Windows Server
3 4 (57.14%) Exchange Server 2003
3 4 (57.14%) Windows Server 2008
3 4 (57.14%) MS Office
3 4 (57.14%) VMware
3 4 (57.14%) Windows Server 2003
4 3 (42.86%) Windows XP
4 3 (42.86%) Citrix
4 3 (42.86%) MS Excel
4 3 (42.86%) Windows 7
4 3 (42.86%) Windows Server 2012
4 3 (42.86%) Exchange Server 2010
5 2 (28.57%) Terminal Services
5 2 (28.57%) XenApp
5 2 (28.57%) Veeam
5 2 (28.57%) Citrix Presentation Server
5 2 (28.57%) SharePoint Server
5 2 (28.57%) Windows Vista
5 2 (28.57%) IMAP
5 2 (28.57%) Backup Exec
5 2 (28.57%) SharePoint
5 2 (28.57%) ITIL
5 2 (28.57%) DNS
5 2 (28.57%) WAN
5 2 (28.57%) SMTP
5 2 (28.57%) DHCP

Support Engineer
Top Related IT Skills in Walsall by Category

For the 6 months to 29 April 2016, IT jobs across the Walsall region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (85.71%) MS Exchange
2 4 (57.14%) Exchange Server 2003
3 3 (42.86%) Exchange Server 2010
4 2 (28.57%) SharePoint
4 2 (28.57%) SharePoint Server
Applications
1 4 (57.14%) MS Office
2 3 (42.86%) MS Excel
Communications & Networking
1 5 (71.43%) TCP/IP
2 2 (28.57%) DHCP
2 2 (28.57%) DNS
2 2 (28.57%) Ethernet
2 2 (28.57%) IMAP
2 2 (28.57%) SMTP
2 2 (28.57%) WAN
3 1 (14.29%) Cisco IOS
3 1 (14.29%) Firewall
3 1 (14.29%) LAN
3 1 (14.29%) PBX
3 1 (14.29%) VoIP
General
1 1 (14.29%) Telecoms
Miscellaneous
1 1 (14.29%) Data Centre
Operating Systems
1 5 (71.43%) Windows
1 5 (71.43%) Windows Server
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows Server 2008
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server 2012
3 3 (42.86%) Windows XP
4 2 (28.57%) Windows Vista
Processes & Methodologies
1 2 (28.57%) ITIL
1 2 (28.57%) ITSM
2 1 (14.29%) Continuous Improvement
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
2 2 (28.57%) Citrix Presentation Server
2 2 (28.57%) Terminal Services
2 2 (28.57%) XenApp
3 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) Backup Exec
Vendors
1 4 (57.14%) VMware
2 3 (42.86%) Citrix
3 2 (28.57%) Microsoft
3 2 (28.57%) Symantec
3 2 (28.57%) Veeam
4 1 (14.29%) 3PAR
4 1 (14.29%) Cisco
4 1 (14.29%) HP
4 1 (14.29%) Mitel
4 1 (14.29%) Siemens