The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 20 13 15
Rank change year-on-year
-7 +2
Permanent jobs citing Service Delivery 1 6 1
As % of all permanent IT jobs located in Walsall 0.92% 6.82% 2.17%
As % of the Processes & Methodologies category 1.20% 8.00% 3.70%
Number of salaries quoted 1 5 1
Average salary £35,000 £30,000 £29,000
Average salary % change year-on-year
+16.66% +3.44%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Walsall region.

Processes & Methodologies Category
Walsall
Permanent IT job ads with a match in the
Processes & Methodologies category
83 75 27
As % of all permanent IT jobs located in Walsall 76.15% 85.23% 58.70%
Number of salaries quoted 79 68 27
Average salary £39,500 £42,500 £32,500
Average salary % change year-on-year
-7.05% +30.76%
90% offered a salary of more than £23,000 £29,500 £25,000
10% offered a salary of more than £82,500 £52,500 £90,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Walsall region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Walsall

Service Delivery
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Walsall region.

Service Delivery Salary Trend in Walsall

Service Delivery
Top 30 Related IT Skills in Walsall

For the 6 months to 18 December 2014, IT jobs across the Walsall region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (50.00%) Project Management
2 5 (41.67%) ITIL
3 4 (33.33%) SLA
4 3 (25.00%) Change Management
4 3 (25.00%) Programme Management
4 3 (25.00%) Finance
4 3 (25.00%) Degree
4 3 (25.00%) Capacity Planning
5 2 (16.67%) Network Management
5 2 (16.67%) Mobile Computing
5 2 (16.67%) User Acceptance Testing
5 2 (16.67%) Integration Testing
5 2 (16.67%) System Testing
5 2 (16.67%) Coaching
5 2 (16.67%) Systems Analysis
5 2 (16.67%) Business Analysis
5 2 (16.67%) Replication
5 2 (16.67%) GAP Analysis
5 2 (16.67%) BCP
5 2 (16.67%) Service Management
5 2 (16.67%) ISEB
5 2 (16.67%) HND
5 2 (16.67%) Middleware
6 1 (8.33%) Symantec
6 1 (8.33%) PRINCE2
6 1 (8.33%) Windows
6 1 (8.33%) Avaya
6 1 (8.33%) Cisco
6 1 (8.33%) Dell
6 1 (8.33%) BT

Service Delivery
Top Related IT Skills in Walsall by Category

For the 6 months to 18 December 2014, IT jobs across the Walsall region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

General
1 3 (25.00%) Finance
2 1 (8.33%) Marketing
Job Titles
1 3 (25.00%) Services Delivery Manager
1 3 (25.00%) Service Manager
1 3 (25.00%) Delivery Manager
2 2 (16.67%) Infrastructure Architect
2 2 (16.67%) Enterprise Architect
2 2 (16.67%) Enterprise Infrastructure Architect
2 2 (16.67%) Architect
2 2 (16.67%) Business Analyst
2 2 (16.67%) Analyst
2 2 (16.67%) Business Systems Analyst
2 2 (16.67%) Systems Analyst
3 1 (8.33%) Senior Business Analyst
3 1 (8.33%) Senior Analyst
3 1 (8.33%) Project Manager
3 1 (8.33%) IT Project Manager
3 1 (8.33%) Senior Systems Analyst
3 1 (8.33%) Senior Business Systems Analyst
3 1 (8.33%) Voice Engineer
Libraries, Frameworks & Software Standards
1 2 (16.67%) Middleware
Miscellaneous
1 2 (16.67%) Replication
1 2 (16.67%) Mobile Computing
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 6 (50.00%) Project Management
2 5 (41.67%) ITIL
3 3 (25.00%) Programme Management
3 3 (25.00%) Change Management
3 3 (25.00%) Capacity Planning
4 2 (16.67%) Network Management
4 2 (16.67%) GAP Analysis
4 2 (16.67%) User Acceptance Testing
4 2 (16.67%) Integration Testing
4 2 (16.67%) System Testing
4 2 (16.67%) Systems Analysis
4 2 (16.67%) Business Analysis
4 2 (16.67%) Service Management
4 2 (16.67%) Coaching
4 2 (16.67%) BCP
5 1 (8.33%) People Management
5 1 (8.33%) PRINCE2
5 1 (8.33%) Matrix Management
5 1 (8.33%) Release Management
5 1 (8.33%) Change Control
Qualifications
1 3 (25.00%) Degree
2 2 (16.67%) HND
2 2 (16.67%) ISEB
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 1 (8.33%) QA
Vendors
1 1 (8.33%) Cisco
1 1 (8.33%) Dell
1 1 (8.33%) Avaya
1 1 (8.33%) Symantec
1 1 (8.33%) BT
1 1 (8.33%) Verint