The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 16 13 16
Rank change year-on-year
-3 +3
Permanent jobs citing Service Delivery 3 3 3
As % of all permanent IT jobs located in Walsall 3.61% 4.48% 5.08%
As % of the Processes & Methodologies category 4.92% 6.00% 8.11%
Number of salaries quoted 0 2 2
Average salary - £60,750 £28,750
Average salary % change year-on-year
- +111.30%
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Walsall region.

Processes & Methodologies Category
Walsall
Permanent IT job ads with a match in the
Processes & Methodologies category
61 50 37
As % of all permanent IT jobs located in Walsall 73.49% 74.63% 62.71%
Number of salaries quoted 51 46 34
Average salary £41,500 £42,000 £30,000
Average salary % change year-on-year
-1.19% +40.00%
90% offered a salary of more than £19,000 £30,000 £19,000
10% offered a salary of more than £82,500 £37,500 £95,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Walsall region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Walsall

Service Delivery
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Walsall region.

Service Delivery Salary Trend in Walsall

Service Delivery
Top 30 Related IT Skills in Walsall

For the 6 months to 29 January 2015, IT jobs across the Walsall region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (53.85%) ITIL
2 6 (46.15%) Project Management
3 5 (38.46%) SLA
4 4 (30.77%) Finance
5 3 (23.08%) Programme Management
5 3 (23.08%) Degree
5 3 (23.08%) Capacity Planning
5 3 (23.08%) Data Protection
5 3 (23.08%) Dell
5 3 (23.08%) Windows
5 3 (23.08%) Change Management
6 2 (15.38%) GAP Analysis
6 2 (15.38%) Blackberry Enterprise Server
6 2 (15.38%) Telecoms
6 2 (15.38%) Windows Server 2003
6 2 (15.38%) Systems Management Server (SMS)
6 2 (15.38%) MS Excel
6 2 (15.38%) Windows XP
6 2 (15.38%) HND
6 2 (15.38%) C
6 2 (15.38%) ISEB
6 2 (15.38%) Microsoft
6 2 (15.38%) Active Directory
6 2 (15.38%) MS Office
6 2 (15.38%) DNS
6 2 (15.38%) Windows 7
6 2 (15.38%) Software Deployment
6 2 (15.38%) Coaching
6 2 (15.38%) IT Asset Management
6 2 (15.38%) User Acceptance Testing

Service Delivery
Top Related IT Skills in Walsall by Category

For the 6 months to 29 January 2015, IT jobs across the Walsall region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) Blackberry Enterprise Server
Applications
1 2 (15.38%) MS Excel
1 2 (15.38%) MS Office
Communications & Networking
1 2 (15.38%) DNS
Database & Business Intelligence
1 1 (7.69%) SQL Server Integration Services
1 1 (7.69%) SQL Server Reporting Services
1 1 (7.69%) Data Warehouse
General
1 4 (30.77%) Finance
2 2 (15.38%) Telecoms
3 1 (7.69%) Marketing
Job Titles
1 3 (23.08%) Delivery Manager
1 3 (23.08%) Services Delivery Manager
1 3 (23.08%) Service Manager
2 2 (15.38%) Business Analyst
2 2 (15.38%) Support Engineer
2 2 (15.38%) Analyst
2 2 (15.38%) Business Systems Analyst
2 2 (15.38%) Systems Analyst
3 1 (7.69%) Senior Business Systems Analyst
3 1 (7.69%) IT Project Manager
3 1 (7.69%) SQL Developer
3 1 (7.69%) SQL DBA
3 1 (7.69%) Senior Systems Analyst
3 1 (7.69%) Senior Analyst
3 1 (7.69%) Voice Engineer
3 1 (7.69%) DBA
3 1 (7.69%) Project Manager
3 1 (7.69%) Senior Business Analyst
3 1 (7.69%) Developer
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Windows Server 2003
2 2 (15.38%) Windows XP
2 2 (15.38%) Windows 7
Processes & Methodologies
1 7 (53.85%) ITIL
2 6 (46.15%) Project Management
3 3 (23.08%) Programme Management
3 3 (23.08%) Capacity Planning
3 3 (23.08%) Data Protection
3 3 (23.08%) Change Management
4 2 (15.38%) GAP Analysis
4 2 (15.38%) Software Deployment
4 2 (15.38%) Coaching
4 2 (15.38%) IT Asset Management
4 2 (15.38%) User Acceptance Testing
4 2 (15.38%) Integration Testing
4 2 (15.38%) System Testing
4 2 (15.38%) Systems Analysis
4 2 (15.38%) Business Analysis
5 1 (7.69%) Matrix Management
5 1 (7.69%) Release Management
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Change Control
5 1 (7.69%) People Management
Programming Languages
1 2 (15.38%) C
2 1 (7.69%) SQL
2 1 (7.69%) T-SQL
Qualifications
1 3 (23.08%) Degree
2 2 (15.38%) HND
2 2 (15.38%) ISEB
Quality Assurance & Compliance
1 5 (38.46%) SLA
2 1 (7.69%) QA
System Software
1 2 (15.38%) Active Directory
Systems Management
1 2 (15.38%) Systems Management Server (SMS)
1 2 (15.38%) SCCM
Vendors
1 3 (23.08%) Dell
2 2 (15.38%) Microsoft
3 1 (7.69%) Verint
3 1 (7.69%) Cisco
3 1 (7.69%) Avaya
3 1 (7.69%) Symantec
3 1 (7.69%) BT