The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Engineer
Rank 110 120 122
Rank change year-on-year
+10 +2
Permanent jobs requiring a Support Engineer 115 88 79
As % of all permanent IT jobs located in the West Midlands 2.18% 1.71% 1.57%
As % of the Job Titles category 2.29% 1.80% 1.64%
Number of salaries quoted 95 83 70
Average salary £26,500 £27,500 £23,000
Average salary % change year-on-year
-3.63% +19.56%
90% offered a salary of more than £22,352 £21,200 £19,000
10% offered a salary of more than £43,500 £40,000 £35,500
UK excluding London average salary £28,500 £29,900 £30,000
% change year-on-year
-4.68% -0.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5025 4883 4828
As % of all permanent IT jobs located in the West Midlands 95.26% 95.15% 95.97%
Number of salaries quoted 4220 4119 4018
Average salary £39,000 £39,000 £37,500
Average salary % change year-on-year
- +4.00%
90% offered a salary of more than £25,000 £24,500 £23,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 22 May 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 35 £26,375 -4.09% 1
Staffordshire +20 23 £25,000 -6.10%
Shropshire -13 17 £26,000 -5.45% 2
Warwickshire +1 12 £26,500 +10.41% 1
Coventry -16 11 £27,000 -10.00% 4
Wolverhampton +20 7 £29,500 -1.66% 1
Solihull +3 5 £30,000 -4.76% 1
Walsall +7 3 £27,250 +43.42% 2
Worcestershire 0 3 £27,000 +8.00%
Herefordshire -8 1 £22,440 -43.90%
Halesowen - 1 £30,000 - 1
Kingswinford - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 170 (62.73%) Windows
2 130 (47.97%) Active Directory
3 113 (41.70%) Microsoft
4 108 (39.85%) VMware
5 87 (32.10%) MS Exchange
5 87 (32.10%) Windows Server 2008
6 71 (26.20%) MS Excel
7 65 (23.99%) Cisco
8 63 (23.25%) Citrix
8 63 (23.25%) Firewall
9 62 (22.88%) VMware Infrastructure
10 60 (22.14%) Hyper-V
11 52 (19.19%) Windows Server 2012
12 50 (18.45%) Windows Server 2003
12 50 (18.45%) ITIL
13 49 (18.08%) DNS
14 48 (17.71%) MS Office
15 47 (17.34%) LAN
16 43 (15.87%) WAN
16 43 (15.87%) TCP/IP
17 42 (15.50%) Exchange Server 2010
18 41 (15.13%) SQL Server
19 37 (13.65%) Microsoft Certification
19 37 (13.65%) Windows 7
20 36 (13.28%) Cisco Certification
20 36 (13.28%) Linux
21 33 (12.18%) Windows XP
22 30 (11.07%) SLA
22 30 (11.07%) Service Delivery
23 29 (10.70%) CCNA

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 87 (32.10%) MS Exchange
2 42 (15.50%) Exchange Server 2010
3 17 (6.27%) Exchange Server 2007
3 17 (6.27%) Exchange Server 2013
4 15 (5.54%) SharePoint
5 7 (2.58%) Apache
5 7 (2.58%) JBoss
5 7 (2.58%) Tomcat
6 6 (2.21%) Blackberry Enterprise Server
7 3 (1.11%) GlassFish
7 3 (1.11%) IIS
8 2 (0.74%) Lync
8 2 (0.74%) WordPress
8 2 (0.74%) SharePoint 2013
8 2 (0.74%) Exchange Server 2003
8 2 (0.74%) SharePoint Server
9 1 (0.37%) WebSphere
9 1 (0.37%) WebLogic
9 1 (0.37%) WebSphere Application Server
9 1 (0.37%) IBM Notes
Applications
1 71 (26.20%) MS Excel
2 48 (17.71%) MS Office
3 3 (1.11%) MS Project
3 3 (1.11%) MS Visio
4 1 (0.37%) MS PowerPoint
Business Applications
1 2 (0.74%) Teamcenter
Cloud Services
1 11 (4.06%) Office 365
2 3 (1.11%) SaaS
3 1 (0.37%) Symantec.cloud
3 1 (0.37%) Cloud Computing
Communications & Networking
1 63 (23.25%) Firewall
2 49 (18.08%) DNS
3 47 (17.34%) LAN
4 43 (15.87%) WAN
4 43 (15.87%) TCP/IP
5 28 (10.33%) SAN
6 27 (9.96%) VPN
6 27 (9.96%) DHCP
7 18 (6.64%) Wireless
8 13 (4.80%) VLAN
9 11 (4.06%) NAS
10 10 (3.69%) MPLS
10 10 (3.69%) IP Telephony
11 9 (3.32%) DDNS
12 7 (2.58%) Cisco IOS
12 7 (2.58%) OSPF
12 7 (2.58%) BGP
12 7 (2.58%) IPv4
12 7 (2.58%) Cisco ASA
12 7 (2.58%) Network Security
Database & Business Intelligence
1 41 (15.13%) SQL Server
2 14 (5.17%) SQL Server 2008
3 11 (4.06%) SQL Server 2005
4 8 (2.95%) SQL Server 2000
5 3 (1.11%) PostgreSQL
5 3 (1.11%) MySQL
5 3 (1.11%) SQL Server 2012
6 2 (0.74%) Relational Database
6 2 (0.74%) BusinessObjects
6 2 (0.74%) RDBMS
6 2 (0.74%) MS Access
Development Applications
1 5 (1.85%) JIRA
2 3 (1.11%) Visual Studio
3 1 (0.37%) Subversion
3 1 (0.37%) Hudson
General
1 14 (5.17%) Finance
1 14 (5.17%) Manufacturing
2 9 (3.32%) Telecoms
3 4 (1.48%) Advertising
3 4 (1.48%) Retail
3 4 (1.48%) Billing
4 3 (1.11%) Front Office
5 2 (0.74%) Marketing
6 1 (0.37%) Banking
6 1 (0.37%) Local Government
6 1 (0.37%) Back Office
6 1 (0.37%) Legal
Libraries, Frameworks & Software Standards
1 13 (4.80%) .NET
2 6 (2.21%) REST
3 3 (1.11%) ASP.NET
3 3 (1.11%) COM
4 2 (0.74%) HTML5
4 2 (0.74%) Swing
4 2 (0.74%) HTML
4 2 (0.74%) XML
Miscellaneous
1 13 (4.80%) Analytical Skills
2 11 (4.06%) Blackberry
3 8 (2.95%) Clustering
4 7 (2.58%) Video Conferencing
5 6 (2.21%) Management Information System
6 3 (1.11%) Computer Science
6 3 (1.11%) EqualLogic
7 2 (0.74%) Open Source
7 2 (0.74%) Mathematics
8 1 (0.37%) AS400
8 1 (0.37%) Replication
8 1 (0.37%) Handset
8 1 (0.37%) NHS
8 1 (0.37%) iPhone
8 1 (0.37%) Enterprise Storage
Operating Systems
1 170 (62.73%) Windows
2 87 (32.10%) Windows Server 2008
3 52 (19.19%) Windows Server 2012
4 50 (18.45%) Windows Server 2003
5 37 (13.65%) Windows 7
6 36 (13.28%) Linux
7 33 (12.18%) Windows XP
8 19 (7.01%) Windows 8
9 8 (2.95%) UNIX
10 6 (2.21%) AIX
10 6 (2.21%) Ubuntu
11 5 (1.85%) Red Hat Enterprise Linux
12 4 (1.48%) Android
13 3 (1.11%) Mac OS X
14 2 (0.74%) Apple iOS
14 2 (0.74%) Mac OS
15 1 (0.37%) Windows Vista
15 1 (0.37%) Solaris
15 1 (0.37%) Windows Phone
15 1 (0.37%) Windows 2000 Server
Processes & Methodologies
1 50 (18.45%) ITIL
2 30 (11.07%) Service Delivery
3 28 (10.33%) Use Case
4 12 (4.43%) Incident Management
5 10 (3.69%) ERP
6 9 (3.32%) Service Management
6 9 (3.32%) Mentoring
7 8 (2.95%) Network Design
8 7 (2.58%) Change Control
9 6 (2.21%) Line Management
10 5 (1.85%) ITIL V2
10 5 (1.85%) Time Management
11 4 (1.48%) Data Protection
11 4 (1.48%) Network Management
11 4 (1.48%) Mobile Device Management
11 4 (1.48%) Stakeholder Management
12 3 (1.11%) Data Analysis
12 3 (1.11%) Web Design
12 3 (1.11%) E-Commerce
12 3 (1.11%) DevOps
Programming Languages
1 29 (10.70%) SQL
2 13 (4.80%) Java
3 9 (3.32%) PHP
4 8 (2.95%) C#
4 8 (2.95%) VB
5 6 (2.21%) C
6 3 (1.11%) VB6
6 3 (1.11%) VB.NET
6 3 (1.11%) PL/SQL
6 3 (1.11%) Bash Shell
7 2 (0.74%) PowerShell
7 2 (0.74%) JavaScript
7 2 (0.74%) VBA
8 1 (0.37%) Perl
8 1 (0.37%) T-SQL
8 1 (0.37%) VBScript
Qualifications
1 37 (13.65%) Microsoft Certification
2 36 (13.28%) Cisco Certification
3 29 (10.70%) CCNA
4 16 (5.90%) Degree
5 15 (5.54%) MCSE
6 14 (5.17%) MCITP
7 12 (4.43%) MCSA
8 8 (2.95%) VMware Certified Professional (VCP)
9 7 (2.58%) CCNP
10 6 (2.21%) CCA
10 6 (2.21%) Citrix Certification
11 5 (1.85%) Security Cleared
12 4 (1.48%) CCIE
12 4 (1.48%) MCTS
13 3 (1.11%) MCP
14 2 (0.74%) CCDP
15 1 (0.37%) ITIL Certification
15 1 (0.37%) SC Cleared
Quality Assurance & Compliance
1 30 (11.07%) SLA
System Software
1 130 (47.97%) Active Directory
2 62 (22.88%) VMware Infrastructure
3 60 (22.14%) Hyper-V
4 11 (4.06%) vSphere
5 9 (3.32%) VMware ESX
6 8 (2.95%) XenApp
6 8 (2.95%) Terminal Services
7 5 (1.85%) VMware Server
8 4 (1.48%) XenDesktop
8 4 (1.48%) Microsoft Virtual Server
9 3 (1.11%) VMware ESXi
10 1 (0.37%) vCloud
Systems Management
1 27 (9.96%) SCOM
2 18 (6.64%) SCCM
3 10 (3.69%) Nagios
4 5 (1.85%) Tivoli
5 3 (1.11%) Systems Management Server (SMS)
6 2 (0.74%) Backup Exec
7 1 (0.37%) Norton AntiVirus
7 1 (0.37%) Tivoli Storage Manager
7 1 (0.37%) Symantec Enterprise Vault
Vendors
1 113 (41.70%) Microsoft
2 108 (39.85%) VMware
3 65 (23.99%) Cisco
4 63 (23.25%) Citrix
5 16 (5.90%) NetApp
5 16 (5.90%) HP
6 11 (4.06%) Apple
7 10 (3.69%) Oracle
8 8 (2.95%) SAP
8 8 (2.95%) SonicWALL
9 7 (2.58%) Brocade
9 7 (2.58%) Dell
9 7 (2.58%) IBM
9 7 (2.58%) Avaya
10 6 (2.21%) Salesforce.com
11 5 (1.85%) CheckPoint
11 5 (1.85%) McAfee
12 4 (1.48%) Remedy
12 4 (1.48%) Business Objects
12 4 (1.48%) Mitel
Solihull, West Midlands (County)
Network ITR
Salary: 19k to 23k per year GBP
Posted: 6 hours ago
Telford, Shropshire
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum + Shift All Bonus Bens
Posted: 7 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 7 hours ago
Coventry, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 7 hours ago
Wolverhampton
Real Staffing
Salary: £25000 - £30000 per annum + competitive
Posted: 8 hours ago
Rugby, Warwickshire
Premier Engineering
Salary: £25000 - £30000 per annum
Posted: 10 hours ago
Halesowen, West Midlands (County)
Randstad Technologies
Salary: £28000 - £30000.00 per annum + Bonus, Car, Pension
Posted: Yesterday
Coventry, West Midlands (County)
Search Consultancy
Posted: 2 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £25000 - £28000 per annum + Benefits
Posted: 2 days ago
Walsall, West Midlands (County)
ISL
Posted: 3 days ago
Shropshire
ReThink Recruitment
Salary: £16000 - £19000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Walsall, West Midlands (County)
Network ITR
Salary: £24,500
Posted: 4 days ago
Coventry
Recruitment Genius
Salary: £25000 - £45000 per annum
Posted: 17 days ago