The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Support Engineer
Rank 126 123 92
Rank change year-on-year
-3 -31
Permanent jobs requiring a Support Engineer 79 64 82
As % of all permanent IT jobs located in the West Midlands 1.602% 1.418% 2.005%
As % of the Job Titles category 1.671% 1.477% 2.091%
Number of salaries quoted 70 58 77
Average salary £23,000 £30,000 £35,000
Average salary % change year-on-year
-23.33% -14.28%
90% offered a salary of more than £19,000 £20,750 £20,000
10% offered a salary of more than £35,500 £35,000 £45,000
UK excluding London average salary £30,000 £30,000 £30,000
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4729 4333 3922
As % of all permanent IT jobs located in the West Midlands 95.88% 95.99% 95.89%
Number of salaries quoted 3944 3788 3354
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Engineer
England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Engineer Jobs Demand Trend

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

West Midlands Support Engineer Salary Trend

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 20 May 2013.

West Midlands Support Engineer Salary Histogram

Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Birmingham -13 31 £25,000 -25.37%
Shropshire +7 13 £23,000 -14.81%
Warwickshire +6 10 £19,000 -36.66%
Worcestershire +7 8 £24,250 -25.38%
Staffordshire +2 8 £24,750 +5.31%
Coventry -13 6 £19,500 -16.12%
Wolverhampton -2 1 £25,000 +7.52%
Solihull -15 1 - -
Smethwick - 1 £21,500 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 78 (52.00%) Windows
1 78 (52.00%) Microsoft
2 48 (32.00%) Active Directory
3 42 (28.00%) MS Excel
4 40 (26.67%) MS Office
5 36 (24.00%) Cisco
6 33 (22.00%) MS Exchange
7 32 (21.33%) Linux
8 28 (18.67%) Firewall
9 26 (17.33%) Windows Server 2008
9 26 (17.33%) TCP/IP
10 25 (16.67%) WAN
11 24 (16.00%) DNS
12 23 (15.33%) LAN
13 22 (14.67%) Windows XP
13 22 (14.67%) Microsoft Certification
14 21 (14.00%) Windows Server 2003
15 20 (13.33%) SQL
16 19 (12.67%) .NET
16 19 (12.67%) Citrix
16 19 (12.67%) Cisco Certification
16 19 (12.67%) Telecoms
16 19 (12.67%) Windows 7
17 18 (12.00%) Java
17 18 (12.00%) ITIL
18 17 (11.33%) Oracle
18 17 (11.33%) VMware
19 16 (10.67%) SQL Server
19 16 (10.67%) VoIP
19 16 (10.67%) VPN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 19 (12.67%) .NET
2 13 (8.667%) COM
3 5 (3.333%) ASP.NET
4 4 (2.667%) Web Services
5 3 (2.000%) ASP
5 3 (2.000%) HTML
6 2 (1.333%) DHTML
6 2 (1.333%) XML
6 2 (1.333%) X-Windows
Application Platforms
1 33 (22.00%) MS Exchange
2 13 (8.667%) SharePoint
3 9 (6.000%) Tomcat
3 9 (6.000%) WebLogic
3 9 (6.000%) Lotus Notes
4 6 (4.000%) Lync
5 5 (3.333%) Apache
5 5 (3.333%) IIS
6 4 (2.667%) Exchange Server 2003
6 4 (2.667%) Exchange Server 2007
7 3 (2.000%) SharePoint 2010
8 2 (1.333%) Office Communications Server
8 2 (1.333%) Exchange Server 2010
8 2 (1.333%) Blackberry Enterprise Server
9 1 (0.667%) CMS
Applications
1 42 (28.00%) MS Excel
2 40 (26.67%) MS Office
3 1 (0.667%) Spreadsheet
3 1 (0.667%) Google Apps
3 1 (0.667%) Office 365
Business Applications
1 1 (0.667%) SAP R/3
1 1 (0.667%) SAP FI
1 1 (0.667%) Dynamics NAV
1 1 (0.667%) Dynamics AX
Communications & Networking
1 28 (18.67%) Firewall
2 26 (17.33%) TCP/IP
3 25 (16.67%) WAN
4 24 (16.00%) DNS
5 23 (15.33%) LAN
6 16 (10.67%) VoIP
6 16 (10.67%) VPN
7 14 (9.333%) DHCP
8 10 (6.667%) MPLS
9 9 (6.000%) Wireless
9 9 (6.000%) IP Telephony
9 9 (6.000%) Network Security
10 8 (5.333%) SAN
11 7 (4.667%) SSL
11 7 (4.667%) Unified Communications
12 6 (4.000%) LDAP
13 5 (3.333%) DDNS
13 5 (3.333%) Nortel Meridian
14 4 (2.667%) SSH
14 4 (2.667%) SNMP
Database & Business Intelligence
1 16 (10.67%) SQL Server
2 9 (6.000%) SQLPlus
2 9 (6.000%) TOAD
3 4 (2.667%) MySQL
4 2 (1.333%) MS Access
5 1 (0.667%) Oracle 8/8i
5 1 (0.667%) Microsoft Analysis Services
5 1 (0.667%) SQL Server 2005
5 1 (0.667%) SQL Server Integration Services
5 1 (0.667%) SQL Server Analysis Services
5 1 (0.667%) SQL Server 2008
5 1 (0.667%) SAP BW
Development Applications
1 5 (3.333%) Visual Studio
2 1 (0.667%) Selenium
2 1 (0.667%) JUnit
General
1 19 (12.67%) Telecoms
2 11 (7.333%) Advertising
3 7 (4.667%) Manufacturing
4 5 (3.333%) Back Office
4 5 (3.333%) Finance
5 3 (2.000%) Electronics
5 3 (2.000%) Marketing
5 3 (2.000%) German Language
6 1 (0.667%) French Language
6 1 (0.667%) Retail
6 1 (0.667%) Financial Institution
6 1 (0.667%) Automotive
6 1 (0.667%) Legal
Miscellaneous
1 6 (4.000%) Computer Science
2 5 (3.333%) Data Conversion
3 4 (2.667%) CMDB
4 3 (2.000%) Management Information System
4 3 (2.000%) Mobile App
5 2 (1.333%) Statistics
5 2 (1.333%) Blackberry
6 1 (0.667%) Client/Server
6 1 (0.667%) SCADA
6 1 (0.667%) Open Source
6 1 (0.667%) Xserve
Operating Systems
1 78 (52.00%) Windows
2 32 (21.33%) Linux
3 26 (17.33%) Windows Server 2008
4 22 (14.67%) Windows XP
5 21 (14.00%) Windows Server 2003
6 19 (12.67%) Windows 7
7 9 (6.000%) UNIX
7 9 (6.000%) Windows Vista
8 5 (3.333%) Ubuntu
8 5 (3.333%) Windows 2000 Server
9 4 (2.667%) CentOS
9 4 (2.667%) SUSE
9 4 (2.667%) AIX
9 4 (2.667%) Solaris
10 3 (2.000%) Windows 2000
10 3 (2.000%) Debian
10 3 (2.000%) Mac OS X
11 2 (1.333%) Windows 8
12 1 (0.667%) Red Hat Enterprise Linux
12 1 (0.667%) Windows NT
Processes & Methodologies
1 18 (12.00%) ITIL
2 12 (8.000%) Incident Management
3 9 (6.000%) Software Engineering
3 9 (6.000%) Migration
4 7 (4.667%) ERP
5 6 (4.000%) Stakeholder Management
5 6 (4.000%) Problem Management
5 6 (4.000%) Root Cause Analysis
6 5 (3.333%) Time Management
6 5 (3.333%) Data Analysis
6 5 (3.333%) Change Management
7 4 (2.667%) Configuration Management
7 4 (2.667%) Business Continuity
7 4 (2.667%) Validation
8 3 (2.000%) Service Delivery
8 3 (2.000%) Disaster Recovery
8 3 (2.000%) Digital Marketing
9 2 (1.333%) Load Balancing
9 2 (1.333%) Software Deployment
9 2 (1.333%) Capacity Planning
Programming Languages
1 20 (13.33%) SQL
2 18 (12.00%) Java
3 13 (8.667%) C#
4 11 (7.333%) C
5 9 (6.000%) PL/SQL
5 9 (6.000%) C++
6 5 (3.333%) R
7 4 (2.667%) Perl
8 3 (2.000%) PHP
8 3 (2.000%) JavaScript
9 2 (1.333%) Delphi
9 2 (1.333%) T-SQL
9 2 (1.333%) VBScript
9 2 (1.333%) VB.NET
10 1 (0.667%) ABAP
10 1 (0.667%) X++
Qualifications
1 22 (14.67%) Microsoft Certification
2 19 (12.67%) Cisco Certification
3 15 (10.00%) CCNA
4 14 (9.333%) MCP
4 14 (9.333%) MCSE
5 8 (5.333%) CCNP
6 7 (4.667%) Degree
7 6 (4.000%) MCDST
8 5 (3.333%) A+ Certification
8 5 (3.333%) HNC
8 5 (3.333%) HND
8 5 (3.333%) Citrix Certification
9 4 (2.667%) CCA
9 4 (2.667%) Network+ Certification
9 4 (2.667%) MCTS
10 1 (0.667%) SC Cleared
10 1 (0.667%) Security Cleared
10 1 (0.667%) NCDA
10 1 (0.667%) ISEB
Quality Assurance & Compliance
1 14 (9.333%) SLA
2 10 (6.667%) QA
System Software
1 48 (32.00%) Active Directory
2 8 (5.333%) VMware Infrastructure
3 5 (3.333%) Hyper-V
3 5 (3.333%) XenApp
4 3 (2.000%) XenDesktop
4 3 (2.000%) ISA Server
4 3 (2.000%) Samba
4 3 (2.000%) Postfix
5 2 (1.333%) Terminal Services
6 1 (0.667%) vSphere
6 1 (0.667%) Forefront TMG
Systems Management
1 4 (2.667%) Control-M
1 4 (2.667%) Norton AntiVirus
1 4 (2.667%) Backup Exec
2 2 (1.333%) Nagios
2 2 (1.333%) Systems Management Server (SMS)
2 2 (1.333%) Netcool
2 2 (1.333%) SCOM
2 2 (1.333%) Puppet
3 1 (0.667%) MOM
3 1 (0.667%) McAfee ePO
3 1 (0.667%) WSUS
3 1 (0.667%) NetBackup
Vendors
1 78 (52.00%) Microsoft
2 36 (24.00%) Cisco
3 19 (12.67%) Citrix
4 17 (11.33%) Oracle
4 17 (11.33%) VMware
5 12 (8.000%) JBoss
6 11 (7.333%) McAfee
6 11 (7.333%) CheckPoint
7 9 (6.000%) Lotus
7 9 (6.000%) NetApp
8 8 (5.333%) Nortel
9 7 (4.667%) Avaya
9 7 (4.667%) Red Hat
9 7 (4.667%) Apple
9 7 (4.667%) Remedy
10 4 (2.667%) Symantec
10 4 (2.667%) HP
11 3 (2.000%) Adobe
11 3 (2.000%) SonicWALL
12 2 (1.333%) Open Text
Staffordshire
A Windows, AD, Exchange, Server, Virtualisation Field Engineer is required for this exciting role with fantastic training opportunities!... You will also be a very confident IT Technician with...
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum
Posted: 15 May 2013
Solihull, West Midlands (County)
Skill Set: Windows XP / 7 Server 2003 / 2008 Exchange 2003 / 2007 Active Directory Sharepoint This is an excellent opportunity where you will work on a number of different...
Oscar Associates (UK) Ltd
Salary: £28000 - £34000 per annum
Posted: 14 May 2013
Warwick, West Midlands
They will also have a strong working knowledge of Microsoft based operating systems (Desktop & Server), experience with Exchange Server Administration and experience with Active Directory Administration. It would...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £24000.00 per annum
Posted: 9 May 2013
Birmingham, West Midlands (County)
Extensive Networking Knowledge(Routing Protocols, DNS, DHCP,TCP/IP, VLAN) Experience with Network Security. Enterprise Directory Solutions(Microsoft Active Directory, Novell, Open Directory) Virtualised Environments with specific experience...
Bloxx Ltd
Salary: Dependent on experience - Company Car will be provided
Posted: 7 May 2013
West Midlands
Linux/Unix System Support... MS Windows System Support... Networking / Cisco knowledge - LAN / WAN and Wireless... Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, DHCP,...
Amazon
Posted: 2 May 2013
Coventry
MS Exchange, Blackberry Enterprise Server, Antivirus, malware prevention, laptop encryption, PBX, DECT, Mobile Carrier based and VOIP, HP Client Automation, enterprise infrastructure deployments Major blue chip client in...
Scope AT
Salary: Competitive + bonus + benefits
Posted: 20 May 2013
Birmingham, West Midlands
Java Technical Support - Java / J2SE / J2EE / SQL - Birmingham - £35k - £45k + benefits I am seeking a Java Technical Support professional who will be tasked with bug fixes and integrating...
Computer Futures
Salary: £35000 - £45000 per annum + benefits
Posted: 17 May 2013
Ross-On-Wye, West Midlands
GNSS (GPS, Galileo etc) Solutions, - Instrumentation, - Satellite Communications, - Radar/EW, Precise Timing, - Mobile communications - Full Software Development Life Cycle experience - Sales Experience Desirable I have just received instruction...
Computer Futures
Salary: £30000 - £350000 per annum + Commision ,
Posted: 15 May 2013