The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Engineer
Rank 94 89 138
Rank change year-on-year
-5 +49
Permanent jobs requiring a Support Engineer 139 139 65
As % of all permanent IT jobs located in the West Midlands 2.49% 2.66% 1.32%
As % of the Job Titles category 2.61% 2.79% 1.38%
Number of salaries quoted 123 129 58
Average salary £27,500 £31,500 £30,250
Average salary % change year-on-year
-12.69% +4.13%
90% offered a salary of more than £21,000 £20,500 £20,000
10% offered a salary of more than £42,500 £48,500 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5327 4989 4717
As % of all permanent IT jobs located in the West Midlands 95.30% 95.36% 95.87%
Number of salaries quoted 4719 4269 4097
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 26 November 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 61 £31,500 -30.00% 6
Warwickshire -9 17 £27,850 -30.37% 3
Coventry -6 16 £33,500 +6.34% 5
Staffordshire -9 9 £24,500 +4.25% 2
Shropshire -9 8 £30,000 +9.09%
Walsall - 8 £23,000 -
Wolverhampton - 7 £24,000 - 1
Worcestershire +2 6 £32,500 +12.06% 1
Solihull -8 4 £28,500 +54.05%
Herefordshire - 3 £21,000 -
West Bromwich - 2 £18,500 -
Dudley - 2 £21,000 -
Sutton Coldfield - 1 £20,000 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 November 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 175 (68.36%) Windows
2 112 (43.75%) Microsoft
3 108 (42.19%) VMware
4 104 (40.63%) Active Directory
5 75 (29.30%) Citrix
6 73 (28.52%) MS Exchange
7 72 (28.13%) Windows Server 2008
8 65 (25.39%) VMware Infrastructure
9 58 (22.66%) Cisco
10 55 (21.48%) MS Excel
11 54 (21.09%) DNS
12 53 (20.70%) Windows Server 2012
13 52 (20.31%) vSphere
14 50 (19.53%) ITIL
14 50 (19.53%) SAN
14 50 (19.53%) Firewall
15 48 (18.75%) HP
16 46 (17.97%) Windows Server 2003
17 45 (17.58%) LAN
17 45 (17.58%) WAN
18 43 (16.80%) XenApp
18 43 (16.80%) TCP/IP
19 42 (16.41%) DHCP
20 41 (16.02%) Microsoft Certification
20 41 (16.02%) Hyper-V
21 38 (14.84%) SQL Server
22 37 (14.45%) SQL
23 35 (13.67%) NetApp
24 34 (13.28%) MCSE
25 33 (12.89%) Cisco Certification

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 26 November 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (28.52%) MS Exchange
2 33 (12.89%) Exchange Server 2010
3 26 (10.16%) SharePoint
4 19 (7.42%) Exchange Server 2007
4 19 (7.42%) Exchange Server 2003
5 18 (7.03%) Exchange Server 2013
6 13 (5.08%) Lync
7 8 (3.13%) SharePoint Server
7 8 (3.13%) IIS
8 7 (2.73%) Blackberry Enterprise Server
9 6 (2.34%) Apache
10 4 (1.56%) WebLogic
10 4 (1.56%) JBoss
11 3 (1.17%) Tomcat
12 2 (0.78%) CMS
12 2 (0.78%) Moodle
13 1 (0.39%) SharePoint 2010
13 1 (0.39%) EPiServer CMS
13 1 (0.39%) BizTalk Server
13 1 (0.39%) IBM Notes
Applications
1 55 (21.48%) MS Excel
2 22 (8.59%) MS Office
3 3 (1.17%) MS Visio
4 2 (0.78%) MS Project
Business Applications
1 1 (0.39%) Dynamics CRM
1 1 (0.39%) Dynamics AX
Cloud Services
1 13 (5.08%) Office 365
2 1 (0.39%) IaaS
2 1 (0.39%) Microsoft Azure
Communications & Networking
1 54 (21.09%) DNS
2 50 (19.53%) SAN
2 50 (19.53%) Firewall
3 45 (17.58%) WAN
3 45 (17.58%) LAN
4 43 (16.80%) TCP/IP
5 42 (16.41%) DHCP
6 16 (6.25%) VPN
7 15 (5.86%) NAS
8 14 (5.47%) iSCSI
9 10 (3.91%) Wireless
9 10 (3.91%) Fibre Channel
9 10 (3.91%) NetScaler
10 9 (3.52%) VLAN
10 9 (3.52%) Internet
10 9 (3.52%) VoIP
11 8 (3.13%) Network Security
12 6 (2.34%) SSH
13 5 (1.95%) Cisco ASA
14 4 (1.56%) NetScreen
Database & Business Intelligence
1 38 (14.84%) SQL Server
2 17 (6.64%) SQL Server 2008
3 13 (5.08%) SQL Server 2012
4 11 (4.30%) SQL Server 2005
5 3 (1.17%) MySQL
6 2 (0.78%) BusinessObjects
7 1 (0.39%) SQL Server 2000
7 1 (0.39%) Oracle Database
Development Applications
1 12 (4.69%) Visual Studio
2 3 (1.17%) JIRA
3 1 (0.39%) Hudson
General
1 21 (8.20%) Finance
2 7 (2.73%) Manufacturing
3 5 (1.95%) Advertising
4 4 (1.56%) Telecoms
5 2 (0.78%) Automotive
5 2 (0.78%) Law
6 1 (0.39%) Aerospace
6 1 (0.39%) Billing
Libraries, Frameworks & Software Standards
1 18 (7.03%) .NET
2 12 (4.69%) ASP.NET
3 10 (3.91%) CSS
3 10 (3.91%) XML
4 9 (3.52%) Ajax
4 9 (3.52%) .NET Framework
4 9 (3.52%) HTML
5 2 (0.78%) Middleware
6 1 (0.39%) REST
6 1 (0.39%) Web Services
Miscellaneous
1 14 (5.47%) Analytical Skills
2 11 (4.30%) Computer Science
3 10 (3.91%) Blackberry
4 5 (1.95%) EqualLogic
4 5 (1.95%) Mobile Computing
5 4 (1.56%) Video Conferencing
5 4 (1.56%) Management Information System
6 3 (1.17%) Client/Server
6 3 (1.17%) CLARiiON
6 3 (1.17%) Clustering
7 1 (0.39%) CCTV
7 1 (0.39%) Statistics
7 1 (0.39%) EPoS
7 1 (0.39%) Thin Client
7 1 (0.39%) Replication
7 1 (0.39%) Mobile App
7 1 (0.39%) Fat Client
Operating Systems
1 175 (68.36%) Windows
2 72 (28.13%) Windows Server 2008
3 53 (20.70%) Windows Server 2012
4 46 (17.97%) Windows Server 2003
5 31 (12.11%) Windows XP
6 25 (9.77%) Linux
6 25 (9.77%) Windows 8
7 22 (8.59%) Windows 7
8 10 (3.91%) Windows Vista
9 9 (3.52%) UNIX
10 8 (3.13%) Apple iOS
11 5 (1.95%) VMS
12 3 (1.17%) AIX
13 1 (0.39%) Windows NT
13 1 (0.39%) Android
13 1 (0.39%) Windows 2000 Server
13 1 (0.39%) Red Hat Enterprise Linux
Processes & Methodologies
1 50 (19.53%) ITIL
2 23 (8.98%) Disaster Recovery
3 18 (7.03%) Service Management
4 10 (3.91%) Continuous Improvement
4 10 (3.91%) Network Monitoring
5 7 (2.73%) Business Continuity
6 6 (2.34%) Use Case
6 6 (2.34%) Service Delivery
6 6 (2.34%) Validation
7 5 (1.95%) Migration
7 5 (1.95%) ERP
7 5 (1.95%) Capacity Planning
8 4 (1.56%) Web Development
8 4 (1.56%) Mentoring
8 4 (1.56%) ITIL V3
9 3 (1.17%) Network Design
9 3 (1.17%) Data Analysis
9 3 (1.17%) Incident Management
9 3 (1.17%) Project Planning
9 3 (1.17%) SOA
Programming Languages
1 37 (14.45%) SQL
2 12 (4.69%) JavaScript
3 11 (4.30%) C#
4 8 (3.13%) Java
4 8 (3.13%) Python
5 7 (2.73%) PHP
6 6 (2.34%) VB.NET
7 4 (1.56%) Bash Shell
8 3 (1.17%) PowerShell
8 3 (1.17%) Perl
9 2 (0.78%) PL/SQL
9 2 (0.78%) T-SQL
9 2 (0.78%) VB
9 2 (0.78%) XAML
9 2 (0.78%) VB6
Qualifications
1 41 (16.02%) Microsoft Certification
2 34 (13.28%) MCSE
3 33 (12.89%) Cisco Certification
4 27 (10.55%) CCNA
5 19 (7.42%) VMware Certified Professional (VCP)
6 15 (5.86%) Degree
6 15 (5.86%) Citrix Certification
7 14 (5.47%) CCA
8 11 (4.30%) MCSA
9 10 (3.91%) MCITP
10 6 (2.34%) NCDA
11 3 (1.17%) MCP
11 3 (1.17%) SC Cleared
11 3 (1.17%) Security Cleared
12 2 (0.78%) MCTS
13 1 (0.39%) ITIL Certification
13 1 (0.39%) Network+ Certification
13 1 (0.39%) CCENT
13 1 (0.39%) HND
13 1 (0.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (7.03%) SLA
2 1 (0.39%) COBIT
System Software
1 104 (40.63%) Active Directory
2 65 (25.39%) VMware Infrastructure
3 52 (20.31%) vSphere
4 43 (16.80%) XenApp
5 41 (16.02%) Hyper-V
6 21 (8.20%) XenDesktop
7 14 (5.47%) VMware ESXi
8 13 (5.08%) XenServer
9 10 (3.91%) VMware ESX
9 10 (3.91%) Squid
10 8 (3.13%) vCloud
11 3 (1.17%) VMware Server
12 2 (0.78%) Terminal Services
13 1 (0.39%) Terminal Server
Systems Management
1 19 (7.42%) Backup Exec
2 15 (5.86%) SCOM
3 6 (2.34%) SCCM
4 4 (1.56%) EMC NetWorker
5 3 (1.17%) WSUS
6 2 (0.78%) NetBackup
6 2 (0.78%) Plesk
7 1 (0.39%) FortiGate
7 1 (0.39%) Norton AntiVirus
7 1 (0.39%) MAILsweeper
Vendors
1 112 (43.75%) Microsoft
2 108 (42.19%) VMware
3 75 (29.30%) Citrix
4 58 (22.66%) Cisco
5 48 (18.75%) HP
6 35 (13.67%) NetApp
7 21 (8.20%) EMC
8 17 (6.64%) SonicWALL
9 14 (5.47%) Dell
10 12 (4.69%) IBM
10 12 (4.69%) Symantec
11 11 (4.30%) Mitel
12 10 (3.91%) WatchGuard
13 8 (3.13%) Apple
13 8 (3.13%) Siemens
14 6 (2.34%) Kaseya
15 5 (1.95%) Avaya
16 4 (1.56%) CheckPoint
16 4 (1.56%) Brocade
16 4 (1.56%) LANDesk
Oldbury, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 hours ago
Coventry, West Midlands (County)
CV Screen Ltd
Salary: £26k - 32k per year + benefits
Posted: 23 hours ago
Burton-On-Trent, Staffordshire
Roc Search
Salary: £23000 - £26000 per annum + bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K basic + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K basic + Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K basic + Benefits
Posted: Yesterday
Birmingham
Searchability
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £30000 - £34000 per annum + Bonus + Bens
Posted: 5 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £25000 - £29000 per annum + 39 days hols + great pension
Posted: 6 days ago
Rugby
Hays IT - Uk Posting account
Salary: £22000.00 - £24000.00 per annum + benefits
Posted: 13 days ago
Stoke-On-Trent, Staffordshire
RM Education
Salary: £25000 - £28000 per annum + £1k bonus
Posted: 18 days ago
Warwick
Quantica Technology - London
Salary: £30000 - £35000 per annum + Health Car / Dental / Pension
Posted: 19 days ago
Birmingham, West Midlands (County)
TCNS
Salary: From £20,000 to £30,000 per annum
Posted: 20 days ago
Birmingham
Greywood Associates Limited
Salary: £22000 - £26000 per annum + Benefits
Posted: 21 days ago