The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 107 68 134
Rank change year-on-year
-39 +66
Permanent jobs requiring a Support Engineer 123 182 74
As % of all permanent IT jobs located in the West Midlands 2.21% 3.39% 1.52%
As % of the Job Titles category 2.31% 3.56% 1.60%
Number of salaries quoted 112 169 64
Average salary £27,000 £33,000 £30,000
Average salary % change year-on-year
-18.18% +10.00%
90% offered a salary of more than £21,050 £21,500 £20,300
10% offered a salary of more than £40,000 £50,000 £37,850
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5317 5118 4636
As % of all permanent IT jobs located in the West Midlands 95.51% 95.31% 95.02%
Number of salaries quoted 4474 4345 3948
Average salary £39,500 £37,500 £37,500
Average salary % change year-on-year
+5.33% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 1 October 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -13 46 £27,500 -31.25% 7
Coventry -3 23 £33,250 +5.55% 3
Staffordshire -15 14 £25,000 - 2
Warwickshire -28 13 £27,000 -32.50% 1
Wolverhampton - 8 £24,000 -
Shropshire -11 6 £26,500 +10.41% 3
Dudley +1 4 £30,500 +10.90%
Worcestershire -6 3 £32,500 - 3
Herefordshire - 2 £21,000 -
Walsall - 2 £21,000 -
West Bromwich - 2 £18,500 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 October 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 153 (69.55%) Windows
2 89 (40.45%) Microsoft
3 88 (40.00%) VMware
4 85 (38.64%) Active Directory
5 81 (36.82%) Citrix
6 64 (29.09%) MS Exchange
6 64 (29.09%) Windows Server 2008
7 61 (27.73%) DNS
8 58 (26.36%) Cisco
9 51 (23.18%) HP
9 51 (23.18%) TCP/IP
10 48 (21.82%) Windows Server 2012
11 47 (21.36%) DHCP
12 45 (20.45%) XenApp
13 44 (20.00%) Windows Server 2003
13 44 (20.00%) VMware Infrastructure
13 44 (20.00%) Firewall
14 43 (19.55%) SAN
15 42 (19.09%) vSphere
16 40 (18.18%) LAN
17 39 (17.73%) SQL
18 38 (17.27%) ITIL
19 37 (16.82%) Microsoft Certification
19 37 (16.82%) Exchange Server 2010
20 36 (16.36%) NetApp
20 36 (16.36%) WAN
21 35 (15.91%) Windows XP
22 33 (15.00%) MCSE
23 32 (14.55%) MS Excel
24 30 (13.64%) Linux

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 October 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 64 (29.09%) MS Exchange
2 37 (16.82%) Exchange Server 2010
3 22 (10.00%) Exchange Server 2003
4 21 (9.55%) SharePoint
5 18 (8.18%) Exchange Server 2013
6 16 (7.27%) Exchange Server 2007
7 15 (6.82%) Blackberry Enterprise Server
8 14 (6.36%) Lync
9 10 (4.55%) Apache
10 7 (3.18%) IIS
11 6 (2.73%) SharePoint Server
12 3 (1.36%) WebLogic
12 3 (1.36%) Tomcat
13 2 (0.91%) Moodle
13 2 (0.91%) IBM Notes
13 2 (0.91%) Lotus Domino
14 1 (0.45%) CMS
14 1 (0.45%) SharePoint 2010
Applications
1 32 (14.55%) MS Excel
2 28 (12.73%) MS Office
3 2 (0.91%) MS Visio
4 1 (0.45%) MS Project
Business Applications
1 3 (1.36%) Dynamics CRM
2 1 (0.45%) assyst
2 1 (0.45%) Exchequer
2 1 (0.45%) Sage 50
Cloud Services
1 12 (5.45%) Office 365
2 1 (0.45%) Cloud Computing
Communications & Networking
1 61 (27.73%) DNS
2 51 (23.18%) TCP/IP
3 47 (21.36%) DHCP
4 44 (20.00%) Firewall
5 43 (19.55%) SAN
6 40 (18.18%) LAN
7 36 (16.36%) WAN
8 16 (7.27%) Internet
9 14 (6.36%) VPN
10 13 (5.91%) iSCSI
11 12 (5.45%) VoIP
12 11 (5.00%) Fibre Channel
12 11 (5.00%) NetScaler
12 11 (5.00%) NAS
13 10 (4.55%) Wireless
14 7 (3.18%) VLAN
14 7 (3.18%) Cisco ASA
15 6 (2.73%) Cisco IOS
16 3 (1.36%) IP Telephony
16 3 (1.36%) Cisco PIX
Database & Business Intelligence
1 27 (12.27%) SQL Server
2 11 (5.00%) SQL Server 2008
3 9 (4.09%) SQL Server 2005
4 7 (3.18%) SQL Server 2012
5 3 (1.36%) MySQL
6 1 (0.45%) Oracle Database
Development Applications
1 13 (5.91%) Visual Studio
2 3 (1.36%) JIRA
3 1 (0.45%) Hudson
General
1 21 (9.55%) Finance
2 11 (5.00%) Manufacturing
3 3 (1.36%) Advertising
3 3 (1.36%) Telecoms
4 2 (0.91%) Law
5 1 (0.45%) Billing
5 1 (0.45%) Retail
5 1 (0.45%) Aerospace
Libraries, Frameworks & Software Standards
1 17 (7.73%) .NET
2 8 (3.64%) XML
3 6 (2.73%) HTML
4 5 (2.27%) .NET Framework
4 5 (2.27%) Ajax
4 5 (2.27%) CSS
5 4 (1.82%) ASP.NET
6 3 (1.36%) COM
6 3 (1.36%) Web Services
7 2 (0.91%) Middleware
8 1 (0.45%) REST
Miscellaneous
1 14 (6.36%) Computer Science
1 14 (6.36%) Analytical Skills
2 13 (5.91%) Blackberry
3 5 (2.27%) EqualLogic
4 4 (1.82%) Clustering
5 3 (1.36%) CLARiiON
5 3 (1.36%) Management Information System
5 3 (1.36%) Client/Server
6 2 (0.91%) Mobile Computing
7 1 (0.45%) Replication
7 1 (0.45%) Statistics
7 1 (0.45%) PDA
7 1 (0.45%) CCTV
7 1 (0.45%) Video Conferencing
7 1 (0.45%) Fat Client
7 1 (0.45%) EPoS
7 1 (0.45%) Thin Client
7 1 (0.45%) Mobile App
Operating Systems
1 153 (69.55%) Windows
2 64 (29.09%) Windows Server 2008
3 48 (21.82%) Windows Server 2012
4 44 (20.00%) Windows Server 2003
5 35 (15.91%) Windows XP
6 30 (13.64%) Linux
7 25 (11.36%) Windows 8
8 19 (8.64%) Windows 7
9 10 (4.55%) UNIX
10 9 (4.09%) Apple iOS
11 7 (3.18%) Windows Vista
12 5 (2.27%) Windows 2000 Server
12 5 (2.27%) VMS
13 3 (1.36%) AIX
13 3 (1.36%) Windows NT
14 1 (0.45%) Windows Mobile
14 1 (0.45%) Red Hat Enterprise Linux
14 1 (0.45%) Android
Processes & Methodologies
1 38 (17.27%) ITIL
2 19 (8.64%) Disaster Recovery
3 10 (4.55%) Service Management
4 9 (4.09%) ERP
5 8 (3.64%) Data Analysis
6 6 (2.73%) Validation
7 5 (2.27%) Migration
7 5 (2.27%) Continuous Improvement
7 5 (2.27%) Network Monitoring
7 5 (2.27%) Mentoring
8 3 (1.36%) Project Planning
8 3 (1.36%) PRINCE2
8 3 (1.36%) CRM
8 3 (1.36%) SOA
8 3 (1.36%) Software Distribution
9 2 (0.91%) Line Management
9 2 (0.91%) Root Cause Analysis
9 2 (0.91%) Project Management
9 2 (0.91%) Service Delivery
9 2 (0.91%) Problem Management
Programming Languages
1 39 (17.73%) SQL
2 15 (6.82%) Python
3 12 (5.45%) JavaScript
3 12 (5.45%) PHP
4 7 (3.18%) Bash Shell
5 6 (2.73%) Perl
5 6 (2.73%) Java
6 5 (2.27%) C#
7 2 (0.91%) VB.NET
7 2 (0.91%) XAML
8 1 (0.45%) VB6
8 1 (0.45%) PowerShell
8 1 (0.45%) C
8 1 (0.45%) VBScript
8 1 (0.45%) VB
8 1 (0.45%) C++
8 1 (0.45%) PL/SQL
Qualifications
1 37 (16.82%) Microsoft Certification
2 33 (15.00%) MCSE
3 29 (13.18%) Cisco Certification
4 24 (10.91%) CCNA
5 21 (9.55%) VMware Certified Professional (VCP)
6 20 (9.09%) Degree
7 15 (6.82%) Citrix Certification
8 14 (6.36%) CCA
9 9 (4.09%) MCITP
10 8 (3.64%) MCSA
11 6 (2.73%) NCDA
12 4 (1.82%) Security Cleared
13 3 (1.36%) SC Cleared
13 3 (1.36%) MCP
14 2 (0.91%) HND
14 2 (0.91%) MCTS
15 1 (0.45%) CCVP
15 1 (0.45%) Network+ Certification
15 1 (0.45%) ITIL Certification
15 1 (0.45%) HNC
Quality Assurance & Compliance
1 16 (7.27%) SLA
2 1 (0.45%) COBIT
System Software
1 85 (38.64%) Active Directory
2 45 (20.45%) XenApp
3 44 (20.00%) VMware Infrastructure
4 42 (19.09%) vSphere
5 30 (13.64%) XenDesktop
6 25 (11.36%) Hyper-V
7 17 (7.73%) Squid
8 16 (7.27%) VMware ESXi
9 15 (6.82%) XenServer
10 10 (4.55%) VMware ESX
11 6 (2.73%) vCloud
11 6 (2.73%) Terminal Services
12 4 (1.82%) ISA Server
13 3 (1.36%) Microsoft App-V
13 3 (1.36%) VMware Server
13 3 (1.36%) Terminal Server
13 3 (1.36%) Forefront TMG
13 3 (1.36%) IAG
13 3 (1.36%) UAG
Systems Management
1 19 (8.64%) Backup Exec
2 17 (7.73%) SCOM
3 15 (6.82%) SCCM
4 6 (2.73%) EMC NetWorker
4 6 (2.73%) WSUS
5 3 (1.36%) MAILsweeper
5 3 (1.36%) Cacti
5 3 (1.36%) Symantec Enterprise Vault
6 2 (0.91%) Plesk
6 2 (0.91%) NetBackup
7 1 (0.45%) Cisco IPCC
7 1 (0.45%) Norton AntiVirus
7 1 (0.45%) Cisco UCCE
7 1 (0.45%) Cisco CUCM
7 1 (0.45%) Symantec Endpoint Protection
7 1 (0.45%) Cisco UCCX
Vendors
1 89 (40.45%) Microsoft
2 88 (40.00%) VMware
3 81 (36.82%) Citrix
4 58 (26.36%) Cisco
5 51 (23.18%) HP
6 36 (16.36%) NetApp
7 22 (10.00%) EMC
8 17 (7.73%) SonicWALL
9 15 (6.82%) Symantec
10 12 (5.45%) IBM
10 12 (5.45%) Apple
10 12 (5.45%) Mitel
11 11 (5.00%) Dell
12 10 (4.55%) WatchGuard
13 9 (4.09%) Siemens
14 6 (2.73%) Kaseya
14 6 (2.73%) CheckPoint
15 5 (2.27%) AppSense
16 4 (1.82%) SolarWinds
16 4 (1.82%) JBoss
Birmingham, West Midlands (County)
Vertical IT
Salary: £20000 - £30000 per annum + On-Call + Overtime
Posted: 19 hours ago
Telford, Shropshire
Experis Ltd
Salary: £21000.00 - £25000.00 per annum + Benefits
Posted: 20 hours ago
Coventry, West Midlands (County)
Nigel Frank International Ltd
Salary: £30000 - £40000 per annum + Bonus & Progression
Posted: 23 hours ago
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £35,000 to £40,000 per annum plus excellent benefits and bonus
Posted: 23 hours ago
Worcester, Worcestershire
Search Consultancy
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Telford, Shropshire
Oscar Associates (UK) Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 4 days ago
West Midlands
Oscar Associates (UK) Ltd
Salary: £23000 - £30000 per annum + Home Based, Benefits
Posted: 4 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Searchability.co.uk
Salary: £25000 - £35000 per annum + Car, benefits
Posted: 4 days ago
Worcestershire
Network IT Recruitment
Posted: 5 days ago
Worcestershire
Network IT Recruitment
Posted: 5 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + GOLD PARTNER
Posted: 5 days ago
Birmingham
Capita - ITIN
Salary: £.00 - £25000.00 per annum + car
Posted: 6 days ago
Tamworth, Staffordshire
Blues Point Ltd
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 6 days ago
Stafford, Staffordshire
Uniting Ambition
Salary: £20k - 25k per year + Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £40000 to £50000 per annum - Excellent benefits
Posted: 6 days ago
Birmingham, West Midlands
Metropolitan Police
Salary: £21,709
Posted: 8 days ago
Telford
Capita - ITIN
Salary: £25000.00 - £28000.00 per annum
Posted: 20 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £28000.00 - £35000.00 per annum + Car Allowance
Posted: 21 days ago
West Midlands
Connect
Salary: Dependent on experience
Posted: 22 days ago