The first part of the table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Support Engineer
Location
3 months to
22 May 2012
Same period 2011Same period 2010
Rank12991114
Rank change year-on-year
Down-38Up+23
Matching permanent IT job ads588245
As % of all permanent IT jobs located in the West Midlands1.289 %1.990 %1.246 %
As % of the Job Titles category1.345 %2.080 %1.295 %
Number of salaries quoted547740
Average salary£30,000£35,000£27,500
Average salary % change year-on-year
-14.28 %+27.27 %
90% of jobs offered a salary of more than£20,000£20,600£22,250
10% of jobs offered a salary of more than£35,000£45,000£35,000
UK excluding London average salary£30,000£30,000£27,500
% change year-on-year
-+9.09 %
West Midlands IT Job Market, Job Titles CategoryAll Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
431339433476
As % of all permanent IT jobs located in the West Midlands95.82 %95.68 %96.23 %
Number of salaries quoted378533622941
Average salary£37,500£37,500£35,000
Average salary % change year-on-year
-+7.14 %
90% of jobs offered a salary of more than£25,000£24,450£22,500
10% of jobs offered a salary of more than£57,500£50,000£60,000
UK excluding London average salary£38,000£37,500£36,500
% change year-on-year
+1.33 %+2.73 %
Support Engineer EnglandSupport Engineer
England

Support Engineer
Demand Trend

The chart provides a 3-month moving total of permanent IT jobs citing Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Engineer Demand Trend

Support Engineer
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

West Midlands Support Engineer Salary Trend

Support Engineer
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 22 May 2012.

West Midlands Support Engineer Salary Histogram

Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 22 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamDown-3225£33,500-21.17 %
WarwickshireDown-1911£30,000-14.28 %
CoventryUp+46£23,250+22.36 %
WorcestershireDown-125£27,500+13.40 %
ShropshireDown-34£27,000-3.57 %
SolihullDown-23£22,500+15.38 %
StaffordshireDown-82£23,500-13.76 %
DudleyNew entry-2£27,500-
Brierley HillNew entry-2£27,500-
WalsallNew entry-1£20,000-
WolverhamptonNew entry-1£20,000-
Support Engineer EnglandSupport Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 May 2012, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

180 (62.02 %)Windows
271 (55.04 %)Microsoft
347 (36.43 %)Active Directory
438 (29.46 %)Cisco
438 (29.46 %)Windows Server 2003
537 (28.68 %)MS Exchange
635 (27.13 %)Microsoft Certification
734 (26.36 %)Citrix
734 (26.36 %)Windows Server 2008
831 (24.03 %)VMware
927 (20.93 %)TCP/IP
927 (20.93 %)SQL
1025 (19.38 %)Firewall
1124 (18.60 %)ITIL
1124 (18.60 %)DNS
1222 (17.05 %)MCSE
1321 (16.28 %)MS Excel
1321 (16.28 %)VPN
1321 (16.28 %)VMware Infrastructure
1420 (15.50 %)LAN
1518 (13.95 %)Cisco Certification
1518 (13.95 %)SQL Server
1617 (13.18 %)Linux
1617 (13.18 %)WAN
1617 (13.18 %)SAN
1715 (11.63 %)Windows 2000 Server
1715 (11.63 %)Degree
1715 (11.63 %)HP
1715 (11.63 %)DHCP
1814 (10.85 %)UNIX

Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 May 2012, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application Development CategoryApplication Development
11 (0.775 %)ASP
11 (0.775 %)Pylons
West Midlands IT Job Market, Application Platforms CategoryApplication Platforms
137 (28.68 %)MS Exchange
212 (9.302 %)Exchange Server 2003
38 (6.202 %)Exchange Server 2010
47 (5.426 %)Exchange Server 2007
55 (3.876 %)IIS
62 (1.550 %)Apache
62 (1.550 %)SharePoint
71 (0.775 %)Lotus Domino
71 (0.775 %)Office Communications Server
71 (0.775 %)Lync
71 (0.775 %)Blackberry Enterprise Server
71 (0.775 %)Exchange Server 2000
West Midlands IT Job Market, Applications CategoryApplications
121 (16.28 %)MS Excel
213 (10.08 %)MS Office
32 (1.550 %)MS PowerPoint
West Midlands IT Job Market, Business Applications CategoryBusiness Applications
19 (6.977 %)Line 100
19 (6.977 %)Sage MMS
21 (0.775 %)Dynamics CRM
21 (0.775 %)Line 50
West Midlands IT Job Market, Communications & Networking CategoryCommunications & Networking
127 (20.93 %)TCP/IP
225 (19.38 %)Firewall
324 (18.60 %)DNS
421 (16.28 %)VPN
520 (15.50 %)LAN
617 (13.18 %)WAN
617 (13.18 %)SAN
715 (11.63 %)DHCP
89 (6.977 %)NetScreen
89 (6.977 %)Internet
89 (6.977 %)VLAN
89 (6.977 %)Wireless
98 (6.202 %)VoIP
105 (3.876 %)Cisco ASA
105 (3.876 %)NAS
114 (3.101 %)MPLS
114 (3.101 %)SMTP
123 (2.326 %)PSTN
123 (2.326 %)HTTP
132 (1.550 %)Wi-Fi
West Midlands IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
118 (13.95 %)SQL Server
28 (6.202 %)SQL Server 2008
35 (3.876 %)MS Access
43 (2.326 %)RDBMS
43 (2.326 %)SQL Server 2000
43 (2.326 %)SQL Server 2005
51 (0.775 %)MySQL
51 (0.775 %)Crystal Reports
51 (0.775 %)Oracle Reports
West Midlands IT Job Market, Development Applications CategoryDevelopment Applications
11 (0.775 %)Oracle Forms
11 (0.775 %)Subversion
West Midlands IT Job Market, General CategoryGeneral
111 (8.527 %)Finance
26 (4.651 %)Telecoms
35 (3.876 %)Military
35 (3.876 %)Aerospace
44 (3.101 %)Financial Institution
44 (3.101 %)French Language
44 (3.101 %)German Language
53 (2.326 %)Manufacturing
53 (2.326 %)Billing
62 (1.550 %)Music
62 (1.550 %)Spanish Language
71 (0.775 %)Back Office
71 (0.775 %)Hebrew Language
71 (0.775 %)Italian Language
West Midlands IT Job Market, Miscellaneous CategoryMiscellaneous
15 (3.876 %)Clustering
24 (3.101 %)AS400
24 (3.101 %)Computer Science
24 (3.101 %)iSeries
33 (2.326 %)PDA
33 (2.326 %)Blackberry
33 (2.326 %)Management Information System
42 (1.550 %)CESG
51 (0.775 %)SecurID
51 (0.775 %)CLARiiON
51 (0.775 %)Client/Server
51 (0.775 %)EPoS
51 (0.775 %)Firmware
51 (0.775 %)Spread Betting
51 (0.775 %)Mathematics
51 (0.775 %)Celerra
West Midlands IT Job Market, Operating Systems CategoryOperating Systems
180 (62.02 %)Windows
238 (29.46 %)Windows Server 2003
334 (26.36 %)Windows Server 2008
417 (13.18 %)Linux
515 (11.63 %)Windows 2000 Server
614 (10.85 %)UNIX
713 (10.08 %)Windows XP
87 (5.426 %)Windows 7
96 (4.651 %)Windows Vista
96 (4.651 %)Windows 2000
102 (1.550 %)Windows NT
102 (1.550 %)HPUX
102 (1.550 %)Solaris
102 (1.550 %)SUSE
111 (0.775 %)CentOS
111 (0.775 %)Red Hat Enterprise Linux
West Midlands IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
124 (18.60 %)ITIL
29 (6.977 %)Logistics
37 (5.426 %)Incident Management
45 (3.876 %)CRM
54 (3.101 %)Change Management
63 (2.326 %)ERP
63 (2.326 %)Time Management
63 (2.326 %)Root Cause Analysis
72 (1.550 %)Continuous Improvement
72 (1.550 %)Change Control
72 (1.550 %)Business Analysis
81 (0.775 %)Resource Management
81 (0.775 %)Fault Management
81 (0.775 %)Performance Management
81 (0.775 %)OpenUP
81 (0.775 %)Stakeholder Engagement
81 (0.775 %)Network Management
81 (0.775 %)Business Intelligence
81 (0.775 %)Service Delivery
81 (0.775 %)Workflow
West Midlands IT Job Market, Programming Languages CategoryProgramming Languages
127 (20.93 %)SQL
28 (6.202 %)VB
35 (3.876 %)Bash shell
44 (3.101 %)RPG
44 (3.101 %)COBOL
53 (2.326 %)Java
53 (2.326 %)Perl
53 (2.326 %)PHP
53 (2.326 %)Python
53 (2.326 %)Shell Script
62 (1.550 %)JavaScript
71 (0.775 %)C#
71 (0.775 %)VBScript
71 (0.775 %)UniBasic
71 (0.775 %)Korn
West Midlands IT Job Market, Qualifications CategoryQualifications
135 (27.13 %)Microsoft Certification
222 (17.05 %)MCSE
318 (13.95 %)Cisco Certification
415 (11.63 %)Degree
513 (10.08 %)CCNA
610 (7.752 %)MCP
79 (6.977 %)CCNP
88 (6.202 %)MCITP
96 (4.651 %)MCSA
105 (3.876 %)MCDST
105 (3.876 %)MCTS
105 (3.876 %)Security Cleared
114 (3.101 %)ACMT
114 (3.101 %)SC Cleared
114 (3.101 %)CCIE
114 (3.101 %)ITIL Certification
123 (2.326 %)Citrix Certification
123 (2.326 %)A+ Certification
132 (1.550 %)CCSA
132 (1.550 %)CCVP
West Midlands IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
16 (4.651 %)SLA
West Midlands IT Job Market, System Software CategorySystem Software
147 (36.43 %)Active Directory
221 (16.28 %)VMware Infrastructure
313 (10.08 %)Hyper-V
47 (5.426 %)VMware ESX
53 (2.326 %)Squid
53 (2.326 %)Terminal Services
53 (2.326 %)XenApp
62 (1.550 %)VMware Server
62 (1.550 %)Xen
71 (0.775 %)Citrix Presentation Server
71 (0.775 %)NFS
71 (0.775 %)Kerio MailServer
71 (0.775 %)UAG
71 (0.775 %)VMware ESXi
West Midlands IT Job Market, Systems Management CategorySystems Management
112 (9.302 %)Backup Exec
29 (6.977 %)ARCserve
32 (1.550 %)WSUS
32 (1.550 %)Tivoli
41 (0.775 %)Tivoli Storage Manager
41 (0.775 %)Control-M
41 (0.775 %)OpenView
41 (0.775 %)CiscoWorks
41 (0.775 %)HP Data Protector
West Midlands IT Job Market, Vendors CategoryVendors
171 (55.04 %)Microsoft
238 (29.46 %)Cisco
334 (26.36 %)Citrix
431 (24.03 %)VMware
515 (11.63 %)HP
610 (7.752 %)Juniper
610 (7.752 %)Sage
610 (7.752 %)Symantec
79 (6.977 %)McAfee
79 (6.977 %)Sophos
79 (6.977 %)WatchGuard
87 (5.426 %)Oracle
95 (3.876 %)Apple
104 (3.101 %)ATG
104 (3.101 %)Red Hat
104 (3.101 %)NetApp
113 (2.326 %)Avaya
113 (2.326 %)Fortinet
113 (2.326 %)BT
113 (2.326 %)Mitel