The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Engineer
Rank 79 114 127
Rank change year-on-year
+35 +13
Permanent jobs requiring a Support Engineer 153 79 67
As % of all permanent IT jobs located in the West Midlands 2.99% 1.92% 1.42%
As % of the Job Titles category 3.15% 2.03% 1.49%
Number of salaries quoted 132 56 62
Average salary £27,500 £25,000 £27,500
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £21,500 £22,000 £18,550
10% offered a salary of more than £42,750 £29,200 £37,400
UK excluding London average salary £30,000 £28,125 £30,000
% change year-on-year
+6.66% -6.25%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4859 3890 4498
As % of all permanent IT jobs located in the West Midlands 95.09% 94.60% 95.28%
Number of salaries quoted 4193 3173 3859
Average salary £39,000 £40,000 £35,500
Average salary % change year-on-year
-2.50% +12.67%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 27 February 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +19 62 £27,500 +10.00% 6
Shropshire -1 24 £30,250 +12.03% 2
Coventry -4 22 £25,000 +4.16%
Warwickshire -2 15 £32,500 +41.30% 1
Staffordshire -10 10 £24,500 +3.15%
Wolverhampton +4 8 £32,500 +12.06% 2
Solihull -2 5 £22,500 -6.25%
Walsall +2 4 £25,625 -1.44%
Worcestershire -11 3 £34,000 +83.78% 2
Dudley - 2 £25,625 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 February 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 189 (64.73%) Windows
2 143 (48.97%) Active Directory
3 131 (44.86%) VMware
4 124 (42.47%) Microsoft
5 87 (29.79%) Windows Server 2008
6 80 (27.40%) MS Exchange
7 78 (26.71%) VMware Infrastructure
8 75 (25.68%) MS Excel
9 65 (22.26%) Hyper-V
10 64 (21.92%) Cisco
10 64 (21.92%) Citrix
11 62 (21.23%) Firewall
12 59 (20.21%) SQL Server
13 56 (19.18%) DNS
14 53 (18.15%) Windows Server 2012
15 50 (17.12%) SAN
16 49 (16.78%) ITIL
16 49 (16.78%) LAN
17 48 (16.44%) WAN
18 47 (16.10%) Windows Server 2003
19 43 (14.73%) SQL
20 41 (14.04%) Cisco Certification
21 36 (12.33%) Exchange Server 2010
22 35 (11.99%) vSphere
23 34 (11.64%) CCNA
23 34 (11.64%) MS Office
24 33 (11.30%) TCP/IP
24 33 (11.30%) Microsoft Certification
25 31 (10.62%) VPN
25 31 (10.62%) DHCP

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 February 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 80 (27.40%) MS Exchange
2 36 (12.33%) Exchange Server 2010
3 24 (8.22%) Exchange Server 2013
4 22 (7.53%) SharePoint
5 19 (6.51%) Exchange Server 2007
6 8 (2.74%) Lync
7 7 (2.40%) IIS
8 5 (1.71%) JBoss
8 5 (1.71%) Apache
8 5 (1.71%) Tomcat
8 5 (1.71%) Blackberry Enterprise Server
8 5 (1.71%) Exchange Server 2003
8 5 (1.71%) SharePoint Server
9 2 (0.68%) GlassFish
9 2 (0.68%) WebLogic
9 2 (0.68%) SharePoint 2013
10 1 (0.34%) WebSphere Application Server
10 1 (0.34%) BizTalk Server
10 1 (0.34%) Moodle
10 1 (0.34%) SharePoint 2010
Applications
1 75 (25.68%) MS Excel
2 34 (11.64%) MS Office
3 4 (1.37%) MS Project
3 4 (1.37%) MS Visio
4 1 (0.34%) MS PowerPoint
Business Applications
1 2 (0.68%) Teamcenter
2 1 (0.34%) Dynamics AX
Cloud Services
1 14 (4.79%) Office 365
2 1 (0.34%) IaaS
2 1 (0.34%) Cloud Computing
2 1 (0.34%) Microsoft Azure
Communications & Networking
1 62 (21.23%) Firewall
2 56 (19.18%) DNS
3 50 (17.12%) SAN
4 49 (16.78%) LAN
5 48 (16.44%) WAN
6 33 (11.30%) TCP/IP
7 31 (10.62%) VPN
7 31 (10.62%) DHCP
8 15 (5.14%) VLAN
9 13 (4.45%) NAS
10 12 (4.11%) DDNS
11 11 (3.77%) Wireless
11 11 (3.77%) Network Security
12 9 (3.08%) OSPF
12 9 (3.08%) BGP
13 8 (2.74%) MPLS
13 8 (2.74%) Cisco IOS
13 8 (2.74%) IP Telephony
14 7 (2.40%) Cisco ASA
14 7 (2.40%) IPv4
Database & Business Intelligence
1 59 (20.21%) SQL Server
2 23 (7.88%) SQL Server 2008
3 15 (5.14%) SQL Server 2005
4 11 (3.77%) SQL Server 2012
5 5 (1.71%) SQL Server 2000
6 3 (1.03%) BusinessObjects
7 2 (0.68%) MySQL
7 2 (0.68%) MS Access
7 2 (0.68%) PostgreSQL
Development Applications
1 11 (3.77%) Visual Studio
2 3 (1.03%) JIRA
3 1 (0.34%) Hudson
3 1 (0.34%) Subversion
General
1 19 (6.51%) Finance
2 11 (3.77%) Manufacturing
3 8 (2.74%) Telecoms
4 7 (2.40%) Advertising
5 3 (1.03%) Billing
6 2 (0.68%) Automotive
6 2 (0.68%) Marketing
7 1 (0.34%) Back Office
7 1 (0.34%) Local Government
7 1 (0.34%) Banking
Libraries, Frameworks & Software Standards
1 24 (8.22%) .NET
2 12 (4.11%) ASP.NET
3 7 (2.40%) CSS
3 7 (2.40%) XML
4 6 (2.05%) Ajax
4 6 (2.05%) .NET Framework
4 6 (2.05%) HTML
5 3 (1.03%) REST
5 3 (1.03%) COM
6 1 (0.34%) Web Services
Miscellaneous
1 15 (5.14%) Analytical Skills
2 9 (3.08%) Clustering
3 7 (2.40%) Computer Science
3 7 (2.40%) Management Information System
4 6 (2.05%) EqualLogic
5 5 (1.71%) Mobile Computing
5 5 (1.71%) Blackberry
5 5 (1.71%) Video Conferencing
6 3 (1.03%) CLARiiON
7 2 (0.68%) Open Source
8 1 (0.34%) EPoS
8 1 (0.34%) AS400
8 1 (0.34%) Replication
Operating Systems
1 189 (64.73%) Windows
2 87 (29.79%) Windows Server 2008
3 53 (18.15%) Windows Server 2012
4 47 (16.10%) Windows Server 2003
5 25 (8.56%) Windows XP
5 25 (8.56%) Windows 7
6 21 (7.19%) Linux
7 20 (6.85%) Windows 8
8 8 (2.74%) UNIX
9 6 (2.05%) Windows Vista
10 5 (1.71%) AIX
10 5 (1.71%) VMS
11 4 (1.37%) Android
12 2 (0.68%) Ubuntu
13 1 (0.34%) Red Hat Enterprise Linux
13 1 (0.34%) Mac OS
13 1 (0.34%) Apple iOS
Processes & Methodologies
1 49 (16.78%) ITIL
2 24 (8.22%) Use Case
3 21 (7.19%) Service Delivery
4 19 (6.51%) Service Management
5 14 (4.79%) Disaster Recovery
6 12 (4.11%) Incident Management
7 11 (3.77%) ERP
7 11 (3.77%) Continuous Improvement
8 10 (3.42%) Network Monitoring
8 10 (3.42%) Network Design
9 7 (2.40%) Business Continuity
9 7 (2.40%) Capacity Planning
10 6 (2.05%) Web Development
10 6 (2.05%) Mentoring
11 5 (1.71%) Line Management
11 5 (1.71%) Stakeholder Management
11 5 (1.71%) Network Management
11 5 (1.71%) ITIL V2
11 5 (1.71%) Data Analysis
12 4 (1.37%) ITIL V3
Programming Languages
1 43 (14.73%) SQL
2 14 (4.79%) C#
3 9 (3.08%) Java
4 8 (2.74%) VB
5 7 (2.40%) VB.NET
6 6 (2.05%) JavaScript
7 5 (1.71%) PHP
8 4 (1.37%) PL/SQL
8 4 (1.37%) VB6
9 3 (1.03%) PowerShell
9 3 (1.03%) T-SQL
10 2 (0.68%) VBA
10 2 (0.68%) Bash Shell
10 2 (0.68%) C
Qualifications
1 41 (14.04%) Cisco Certification
2 34 (11.64%) CCNA
3 33 (11.30%) Microsoft Certification
4 23 (7.88%) MCSE
5 15 (5.14%) Degree
6 12 (4.11%) MCSA
7 10 (3.42%) VMware Certified Professional (VCP)
7 10 (3.42%) CCA
7 10 (3.42%) Citrix Certification
8 5 (1.71%) Security Cleared
9 3 (1.03%) MCITP
9 3 (1.03%) CCNP
10 2 (0.68%) VCP4
11 1 (0.34%) ITIL Foundation Certificate
11 1 (0.34%) MCP
11 1 (0.34%) CCENT
11 1 (0.34%) SC Cleared
11 1 (0.34%) CCDP
Quality Assurance & Compliance
1 28 (9.59%) SLA
System Software
1 143 (48.97%) Active Directory
2 78 (26.71%) VMware Infrastructure
3 65 (22.26%) Hyper-V
4 35 (11.99%) vSphere
5 18 (6.16%) XenApp
6 8 (2.74%) VMware ESX
6 8 (2.74%) vCloud
7 6 (2.05%) XenServer
8 5 (1.71%) VMware Server
9 4 (1.37%) Terminal Services
9 4 (1.37%) Microsoft Virtual Server
10 2 (0.68%) VMware ESXi
10 2 (0.68%) XenDesktop
11 1 (0.34%) Squid
11 1 (0.34%) Terminal Server
Systems Management
1 25 (8.56%) SCOM
2 17 (5.82%) SCCM
3 9 (3.08%) Backup Exec
4 7 (2.40%) Nagios
5 4 (1.37%) EMC NetWorker
6 2 (0.68%) Systems Management Server (SMS)
6 2 (0.68%) NetBackup
7 1 (0.34%) Norton AntiVirus
7 1 (0.34%) MAILsweeper
7 1 (0.34%) Tivoli
7 1 (0.34%) Tivoli Storage Manager
7 1 (0.34%) Plesk
7 1 (0.34%) FortiGate
7 1 (0.34%) Symantec Enterprise Vault
7 1 (0.34%) cPanel
Vendors
1 131 (44.86%) VMware
2 124 (42.47%) Microsoft
3 64 (21.92%) Cisco
3 64 (21.92%) Citrix
4 30 (10.27%) HP
5 24 (8.22%) NetApp
6 18 (6.16%) Dell
7 14 (4.79%) SonicWALL
8 11 (3.77%) EMC
9 10 (3.42%) Brocade
10 9 (3.08%) Apple
11 8 (2.74%) Avaya
11 8 (2.74%) Oracle
11 8 (2.74%) Symantec
12 5 (1.71%) McAfee
12 5 (1.71%) Mitel
12 5 (1.71%) Salesforce.com
12 5 (1.71%) WatchGuard
12 5 (1.71%) Open-E
13 4 (1.37%) Blue Coat
Worcester, Worcestershire
Greywood Associates Limited
Salary: £20000 - £28000 per annum + Benefits
Posted: 4 hours ago
West Midlands
Harrington Boyd
Salary: £200000 per annum
Posted: 7 hours ago
Halesowen, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 7 hours ago
Worcester, Worcestershire
EasyWebRecruitment.com
Salary: £26-£32k per year depending on experience
Posted: 10 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £32000.00 - £35000.00 per annum + Bonus, Bens & PDP
Posted: 10 hours ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £24000 - £30000 per annum
Posted: 3 days ago
Birmingham
Real Staffing
Salary: £25000 - £35000 per annum + competitive
Posted: 14 days ago
Rugby, Warwickshire
QA Limited
Salary: Unspecified £150.00 per week
Posted: 16 days ago
Wolverhampton
Real Staffing
Salary: £25000 - £35000 per annum + competitive
Posted: 21 days ago
Birmingham
Applause IT Innovation
Salary: £17000 - £20000 per annum + benefits
Posted: 23 days ago
Wolverhampton
Real Staffing
Salary: £25000 - £35000 per annum + competitive
Posted: 23 days ago