The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 108 67 128
Rank change year-on-year
-41 +61
Permanent jobs requiring a Support Engineer 117 182 77
As % of all permanent IT jobs located in the West Midlands 2.09% 3.34% 1.59%
As % of the Job Titles category 2.19% 3.52% 1.68%
Number of salaries quoted 105 166 67
Average salary £27,500 £32,750 £29,500
Average salary % change year-on-year
-16.03% +11.01%
90% offered a salary of more than £22,500 £21,050 £21,000
10% offered a salary of more than £40,000 £48,950 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5348 5176 4597
As % of all permanent IT jobs located in the West Midlands 95.48% 95.13% 94.88%
Number of salaries quoted 4465 4406 3923
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 19 September 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -21 37 £28,750 -17.85% 3
Coventry +2 31 £30,000 -4.76% 3
Staffordshire -21 15 £24,500 -2.00% 1
Warwickshire -25 12 £26,750 -33.12%
Wolverhampton - 7 £24,000 -
Shropshire -10 6 £26,500 +10.41% 2
Worcestershire -1 3 £32,500 -7.14%
Dudley -2 3 £38,000 +38.18%
Walsall - 1 £23,000 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 September 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 149 (69.95%) Windows
2 90 (42.25%) Active Directory
3 89 (41.78%) Microsoft
4 84 (39.44%) Citrix
5 83 (38.97%) VMware
6 66 (30.99%) MS Exchange
6 66 (30.99%) DNS
7 64 (30.05%) Windows Server 2008
8 59 (27.70%) Cisco
9 56 (26.29%) TCP/IP
10 50 (23.47%) DHCP
11 49 (23.00%) HP
12 48 (22.54%) Firewall
13 45 (21.13%) XenApp
13 45 (21.13%) Windows Server 2012
14 44 (20.66%) Windows Server 2003
15 42 (19.72%) VMware Infrastructure
16 40 (18.78%) SAN
17 39 (18.31%) ITIL
18 36 (16.90%) SQL
18 36 (16.90%) vSphere
18 36 (16.90%) Exchange Server 2010
19 35 (16.43%) LAN
19 35 (16.43%) Windows XP
19 35 (16.43%) Microsoft Certification
20 32 (15.02%) NetApp
20 32 (15.02%) WAN
20 32 (15.02%) XenDesktop
21 31 (14.55%) Linux
22 30 (14.08%) MS Excel

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 19 September 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (30.99%) MS Exchange
2 36 (16.90%) Exchange Server 2010
3 21 (9.86%) Exchange Server 2003
4 19 (8.92%) Exchange Server 2013
5 18 (8.45%) Blackberry Enterprise Server
5 18 (8.45%) SharePoint
6 15 (7.04%) Exchange Server 2007
7 13 (6.10%) Lync
8 12 (5.63%) Apache
9 8 (3.76%) IIS
10 6 (2.82%) SharePoint Server
11 3 (1.41%) IBM Notes
11 3 (1.41%) Tomcat
11 3 (1.41%) WebLogic
12 2 (0.94%) Lotus Domino
12 2 (0.94%) Moodle
13 1 (0.47%) CMS
Applications
1 30 (14.08%) MS Excel
2 28 (13.15%) MS Office
3 2 (0.94%) MS Visio
Business Applications
1 3 (1.41%) Dynamics CRM
2 1 (0.47%) Sage 50
2 1 (0.47%) Exchequer
2 1 (0.47%) assyst
Cloud Services
1 11 (5.16%) Office 365
2 1 (0.47%) Cloud Computing
2 1 (0.47%) Microsoft Azure
Communications & Networking
1 66 (30.99%) DNS
2 56 (26.29%) TCP/IP
3 50 (23.47%) DHCP
4 48 (22.54%) Firewall
5 40 (18.78%) SAN
6 35 (16.43%) LAN
7 32 (15.02%) WAN
8 16 (7.51%) Internet
9 14 (6.57%) VoIP
10 13 (6.10%) iSCSI
11 12 (5.63%) NAS
12 11 (5.16%) Fibre Channel
12 11 (5.16%) VPN
12 11 (5.16%) NetScaler
13 9 (4.23%) Cisco ASA
14 8 (3.76%) Wireless
15 6 (2.82%) Cisco IOS
16 5 (2.35%) Cisco PIX
16 5 (2.35%) VLAN
17 3 (1.41%) DDNS
Database & Business Intelligence
1 27 (12.68%) SQL Server
2 11 (5.16%) SQL Server 2008
3 9 (4.23%) SQL Server 2005
4 6 (2.82%) SQL Server 2012
5 4 (1.88%) MySQL
6 1 (0.47%) SQL Server 2000
6 1 (0.47%) Oracle Database
Development Applications
1 11 (5.16%) Visual Studio
2 3 (1.41%) JIRA
3 1 (0.47%) Hudson
General
1 21 (9.86%) Finance
2 10 (4.69%) Manufacturing
3 3 (1.41%) Telecoms
4 2 (0.94%) Law
4 2 (0.94%) Advertising
5 1 (0.47%) Retail
5 1 (0.47%) Billing
5 1 (0.47%) Aerospace
Libraries, Frameworks & Software Standards
1 15 (7.04%) .NET
2 7 (3.29%) XML
3 5 (2.35%) COM
3 5 (2.35%) HTML
4 4 (1.88%) CSS
4 4 (1.88%) Ajax
4 4 (1.88%) .NET Framework
5 3 (1.41%) Web Services
5 3 (1.41%) ASP.NET
6 2 (0.94%) Middleware
7 1 (0.47%) REST
Miscellaneous
1 15 (7.04%) Blackberry
2 14 (6.57%) Analytical Skills
3 13 (6.10%) Computer Science
4 5 (2.35%) Clustering
5 3 (1.41%) Management Information System
5 3 (1.41%) Client/Server
5 3 (1.41%) EqualLogic
6 2 (0.94%) Mobile Computing
7 1 (0.47%) Mobile App
7 1 (0.47%) Fat Client
7 1 (0.47%) Thin Client
7 1 (0.47%) CLARiiON
7 1 (0.47%) PDA
7 1 (0.47%) CCTV
7 1 (0.47%) Statistics
Operating Systems
1 149 (69.95%) Windows
2 64 (30.05%) Windows Server 2008
3 45 (21.13%) Windows Server 2012
4 44 (20.66%) Windows Server 2003
5 35 (16.43%) Windows XP
6 31 (14.55%) Linux
7 27 (12.68%) Windows 8
8 19 (8.92%) Windows 7
9 10 (4.69%) UNIX
10 9 (4.23%) Apple iOS
11 8 (3.76%) Windows 2000 Server
12 7 (3.29%) Windows Vista
13 5 (2.35%) Windows NT
14 3 (1.41%) VMS
15 1 (0.47%) Windows Mobile
15 1 (0.47%) AIX
15 1 (0.47%) Android
15 1 (0.47%) Red Hat Enterprise Linux
Processes & Methodologies
1 39 (18.31%) ITIL
2 17 (7.98%) Disaster Recovery
3 10 (4.69%) Service Management
4 8 (3.76%) ERP
5 7 (3.29%) Data Analysis
5 7 (3.29%) Network Monitoring
6 5 (2.35%) Continuous Improvement
6 5 (2.35%) Mentoring
6 5 (2.35%) Validation
6 5 (2.35%) Migration
7 3 (1.41%) Software Distribution
7 3 (1.41%) CRM
7 3 (1.41%) SOA
8 2 (0.94%) Project Management
8 2 (0.94%) PRINCE2
8 2 (0.94%) Security Management
8 2 (0.94%) Service Delivery
8 2 (0.94%) Root Cause Analysis
8 2 (0.94%) Kalman Filter
8 2 (0.94%) Line Management
Programming Languages
1 36 (16.90%) SQL
2 15 (7.04%) Python
3 12 (5.63%) PHP
4 11 (5.16%) JavaScript
5 7 (3.29%) Bash Shell
6 6 (2.82%) Perl
6 6 (2.82%) Java
7 4 (1.88%) C#
8 2 (0.94%) VB.NET
8 2 (0.94%) XAML
9 1 (0.47%) VB6
9 1 (0.47%) PowerShell
9 1 (0.47%) VBScript
9 1 (0.47%) VB
9 1 (0.47%) C++
9 1 (0.47%) C
9 1 (0.47%) PL/SQL
Qualifications
1 35 (16.43%) Microsoft Certification
2 30 (14.08%) MCSE
3 26 (12.21%) Cisco Certification
4 22 (10.33%) VMware Certified Professional (VCP)
4 22 (10.33%) CCNA
5 20 (9.39%) Degree
6 14 (6.57%) Citrix Certification
7 13 (6.10%) CCA
8 9 (4.23%) MCITP
9 6 (2.82%) MCSA
9 6 (2.82%) NCDA
10 4 (1.88%) Security Cleared
11 3 (1.41%) SC Cleared
11 3 (1.41%) MCP
12 2 (0.94%) HND
12 2 (0.94%) MCTS
13 1 (0.47%) ITIL Certification
13 1 (0.47%) Network+ Certification
13 1 (0.47%) CCVP
13 1 (0.47%) HNC
Quality Assurance & Compliance
1 14 (6.57%) SLA
2 1 (0.47%) COBIT
System Software
1 90 (42.25%) Active Directory
2 45 (21.13%) XenApp
3 42 (19.72%) VMware Infrastructure
4 36 (16.90%) vSphere
5 32 (15.02%) XenDesktop
6 25 (11.74%) Hyper-V
7 17 (7.98%) Squid
8 16 (7.51%) VMware ESXi
9 15 (7.04%) XenServer
10 10 (4.69%) VMware ESX
11 8 (3.76%) Terminal Services
12 6 (2.82%) ISA Server
12 6 (2.82%) Forefront TMG
13 5 (2.35%) IAG
13 5 (2.35%) UAG
13 5 (2.35%) Microsoft App-V
14 3 (1.41%) VMware Server
14 3 (1.41%) Terminal Server
14 3 (1.41%) vCloud
Systems Management
1 18 (8.45%) Backup Exec
2 17 (7.98%) SCCM
2 17 (7.98%) SCOM
3 8 (3.76%) WSUS
4 5 (2.35%) Symantec Enterprise Vault
4 5 (2.35%) Cacti
5 4 (1.88%) EMC NetWorker
6 3 (1.41%) MAILsweeper
7 2 (0.94%) NetBackup
7 2 (0.94%) Plesk
8 1 (0.47%) Cisco UCCX
8 1 (0.47%) Cisco CUCM
8 1 (0.47%) Symantec Endpoint Protection
8 1 (0.47%) Norton AntiVirus
8 1 (0.47%) Cisco IPCC
8 1 (0.47%) Cisco UCCE
Vendors
1 89 (41.78%) Microsoft
2 84 (39.44%) Citrix
3 83 (38.97%) VMware
4 59 (27.70%) Cisco
5 49 (23.00%) HP
6 32 (15.02%) NetApp
7 22 (10.33%) EMC
8 16 (7.51%) SonicWALL
9 15 (7.04%) Symantec
10 12 (5.63%) Apple
10 12 (5.63%) Mitel
10 12 (5.63%) IBM
11 9 (4.23%) Siemens
11 9 (4.23%) WatchGuard
11 9 (4.23%) CheckPoint
12 6 (2.82%) Dell
12 6 (2.82%) SolarWinds
13 5 (2.35%) Kaseya
13 5 (2.35%) AppSense
14 4 (1.88%) JBoss
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £35000.00 per annum + Car Allowance
Posted: 2 hours ago
Birmingham, West Midlands (County)
Search Consultancy
Salary: £15000 - £20000 per annum + Benefits
Posted: 5 hours ago
Coventry, West Midlands (County)
Searchability.co.uk
Salary: £25000 - £35000 per annum + Car, benefits
Posted: 9 hours ago
West Midlands
Oscar Associates (UK) Ltd
Salary: £23000 - £30000 per annum + Home Based, Benefits
Posted: 9 hours ago
Telford, Shropshire
Oscar Associates (UK) Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 9 hours ago
Burton-On-Trent, Staffordshire
Bluetownonline
Salary: Competitive
Posted: Yesterday
Coventry, West Midlands (County)
CV Screen Ltd
Salary: £22k - 25k per year + benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
2Source Talent
Salary: Up to £45,000 per annum + Bonus + Benefits
Posted: 3 days ago
Telford
Capita - ITIN
Salary: £25000.00 - £28000.00 per annum
Posted: 9 days ago
West Midlands
Connect
Salary: Dependent on experience
Posted: 11 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + GOLD PARTNER
Posted: 17 days ago