The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 105 119 118
Rank change year-on-year
+14 -1
Permanent jobs requiring a Support Engineer 99 93 76
As % of all permanent IT jobs located in the West Midlands 2.03% 1.86% 1.64%
As % of the Job Titles category 2.13% 1.95% 1.71%
Number of salaries quoted 87 83 69
Average salary £27,500 £23,000 £30,000
Average salary % change year-on-year
+19.56% -23.33%
90% offered a salary of more than £21,800 £19,000 £20,000
10% offered a salary of more than £40,000 £37,500 £38,300
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4655 4769 4441
As % of all permanent IT jobs located in the West Midlands 95.51% 95.34% 96.04%
Number of salaries quoted 3887 3986 3838
Average salary £40,000 £36,500 £36,500
Average salary % change year-on-year
+9.58% -
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Engineer
England

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 24 April 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham -4 26 £28,500 +3.63%
Shropshire -2 16 £25,000 +8.69% 1
Coventry +20 15 £30,000 +50.00% 1
Herefordshire - 12 £40,000 -
Staffordshire -2 11 £26,750 +0.94%
Warwickshire 0 6 £23,000 +21.05% 1
Solihull - 6 £28,500 -
Worcestershire +3 3 £25,000 +19.04%
Walsall +1 1 £19,000 -15.55%
Wolverhampton -9 1 £30,000 +20.00%
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 125 (67.20%) Windows
2 107 (57.53%) Active Directory
3 74 (39.78%) Microsoft
4 56 (30.11%) Firewall
5 52 (27.96%) Cisco
6 51 (27.42%) Windows Server 2008
7 50 (26.88%) MS Exchange
8 48 (25.81%) Citrix
9 47 (25.27%) MS Office
10 46 (24.73%) VMware
11 45 (24.19%) Windows Server 2003
12 44 (23.66%) SQL
13 43 (23.12%) DNS
14 40 (21.51%) MS Excel
15 37 (19.89%) Windows XP
16 36 (19.35%) WAN
17 33 (17.74%) LAN
18 31 (16.67%) Linux
19 29 (15.59%) SQL Server
20 28 (15.05%) ITIL
20 28 (15.05%) VMware Infrastructure
21 27 (14.52%) Windows Server 2012
22 26 (13.98%) TCP/IP
23 24 (12.90%) SharePoint
24 23 (12.37%) IIS
24 23 (12.37%) Windows 7
25 22 (11.83%) Hyper-V
25 22 (11.83%) SAN
26 21 (11.29%) Degree
27 19 (10.22%) Finance

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (26.88%) MS Exchange
2 24 (12.90%) SharePoint
3 23 (12.37%) IIS
4 16 (8.60%) Exchange Server 2010
5 15 (8.06%) Exchange Server 2003
6 13 (6.99%) Exchange Server 2013
7 12 (6.45%) Blackberry Enterprise Server
8 10 (5.38%) Exchange Server 2007
9 9 (4.84%) Lync
10 8 (4.30%) Apache
11 4 (2.15%) Moodle
12 2 (1.08%) SharePoint 2010
12 2 (1.08%) CMS
13 1 (0.54%) GroupWise
13 1 (0.54%) IBM Notes
13 1 (0.54%) SharePoint Server
Applications
1 47 (25.27%) MS Office
2 40 (21.51%) MS Excel
3 11 (5.91%) MS Visio
Business Applications
1 4 (2.15%) Dynamics CRM
2 2 (1.08%) Remedy ITSM
2 2 (1.08%) Remedy AR System
3 1 (0.54%) assyst
3 1 (0.54%) Dynamics AX
3 1 (0.54%) Dynamics NAV
Cloud Services
1 12 (6.45%) Office 365
2 2 (1.08%) Google Apps
3 1 (0.54%) Microsoft Azure
Communications & Networking
1 56 (30.11%) Firewall
2 43 (23.12%) DNS
3 36 (19.35%) WAN
4 33 (17.74%) LAN
5 26 (13.98%) TCP/IP
6 22 (11.83%) SAN
7 19 (10.22%) VoIP
8 18 (9.68%) DHCP
8 18 (9.68%) VPN
9 12 (6.45%) SSL
10 11 (5.91%) Wi-Fi
10 11 (5.91%) VLAN
10 11 (5.91%) SSH
11 10 (5.38%) Internet
12 9 (4.84%) MPLS
12 9 (4.84%) Cisco ASA
13 8 (4.30%) HTTP
14 7 (3.76%) BGP
14 7 (3.76%) OSPF
15 6 (3.23%) LDAP
Database & Business Intelligence
1 29 (15.59%) SQL Server
2 8 (4.30%) SQL Server 2008
3 7 (3.76%) MySQL
4 6 (3.23%) SQL Server 2005
5 4 (2.15%) MS Access
6 3 (1.61%) RDBMS
6 3 (1.61%) Relational Database
7 2 (1.08%) SQL Server 2012
7 2 (1.08%) SQL Server 2000
8 1 (0.54%) PostgreSQL
8 1 (0.54%) SQL Server Reporting Services
Development Applications
1 12 (6.45%) Visual Studio
2 1 (0.54%) Team Foundation Server
General
1 19 (10.22%) Finance
2 9 (4.84%) Manufacturing
3 8 (4.30%) Publishing
4 6 (3.23%) Advertising
4 6 (3.23%) Telecoms
5 1 (0.54%) Front Office
5 1 (0.54%) Retail
Libraries, Frameworks & Software Standards
1 15 (8.06%) .NET
2 7 (3.76%) CSS
3 5 (2.69%) COM
3 5 (2.69%) LAMP
4 4 (2.15%) ASP.NET
4 4 (2.15%) Web Services
4 4 (2.15%) XML
4 4 (2.15%) HTML
5 3 (1.61%) .NET Framework
6 2 (1.08%) J2EE
7 1 (0.54%) WCF
7 1 (0.54%) jQuery
7 1 (0.54%) Application Packaging
Miscellaneous
1 8 (4.30%) Enterprise Storage
2 7 (3.76%) Blackberry
2 7 (3.76%) Clustering
3 6 (3.23%) Computer Science
4 5 (2.69%) Management Information System
4 5 (2.69%) Statistics
5 4 (2.15%) Open Source
5 4 (2.15%) VLE
5 4 (2.15%) Biometrics
5 4 (2.15%) Smartcard
6 3 (1.61%) Replication
6 3 (1.61%) Smartphone
7 2 (1.08%) EqualLogic
7 2 (1.08%) Data Integration
7 2 (1.08%) CMDB
8 1 (0.54%) PDA
8 1 (0.54%) Mobile Computing
Operating Systems
1 125 (67.20%) Windows
2 51 (27.42%) Windows Server 2008
3 45 (24.19%) Windows Server 2003
4 37 (19.89%) Windows XP
5 31 (16.67%) Linux
6 27 (14.52%) Windows Server 2012
7 23 (12.37%) Windows 7
8 17 (9.14%) Windows 8
9 13 (6.99%) UNIX
10 12 (6.45%) Windows 2000
11 6 (3.23%) Windows Vista
11 6 (3.23%) Solaris
12 5 (2.69%) Mac OS X
12 5 (2.69%) Windows 2000 Server
13 2 (1.08%) Windows NT
14 1 (0.54%) Ubuntu
14 1 (0.54%) Windows Mobile
Processes & Methodologies
1 28 (15.05%) ITIL
2 11 (5.91%) Load Balancing
2 11 (5.91%) Change Control
2 11 (5.91%) Root Cause Analysis
3 9 (4.84%) CRM
3 9 (4.84%) Problem Management
4 8 (4.30%) Incident Management
4 8 (4.30%) Workflow
5 7 (3.76%) ERP
5 7 (3.76%) Disaster Recovery
5 7 (3.76%) Data Analysis
5 7 (3.76%) Time Management
6 6 (3.23%) Service Management
7 5 (2.69%) Network Monitoring
8 4 (2.15%) Cyber Security
8 4 (2.15%) Software Deployment
8 4 (2.15%) WAN Optimisation
8 4 (2.15%) Network Management
8 4 (2.15%) Business Development
8 4 (2.15%) Identity Management
Programming Languages
1 44 (23.66%) SQL
2 16 (8.60%) Perl
3 12 (6.45%) Bash Shell
4 10 (5.38%) PHP
5 9 (4.84%) PowerShell
6 7 (3.76%) Java
7 6 (3.23%) Python
8 5 (2.69%) Shell Script
9 4 (2.15%) VB.NET
9 4 (2.15%) JavaScript
9 4 (2.15%) C#
9 4 (2.15%) C++
10 3 (1.61%) VB
10 3 (1.61%) C
11 2 (1.08%) Ruby
12 1 (0.54%) VBA
Qualifications
1 21 (11.29%) Degree
2 14 (7.53%) Cisco Certification
3 10 (5.38%) Microsoft Certification
4 9 (4.84%) CCNA
5 8 (4.30%) Security Cleared
6 6 (3.23%) SC Cleared
6 6 (3.23%) CCNP
7 5 (2.69%) MCSE
8 3 (1.61%) MCSA
9 2 (1.08%) VMware Certified Professional (VCP)
10 1 (0.54%) CCA
10 1 (0.54%) Citrix Certification
10 1 (0.54%) ITIL Certification
10 1 (0.54%) MCP
10 1 (0.54%) CCVP
10 1 (0.54%) MCTS
10 1 (0.54%) MCITP
Quality Assurance & Compliance
1 16 (8.60%) SLA
2 2 (1.08%) PCI DSS
3 1 (0.54%) ISO/IEC 27001
System Software
1 107 (57.53%) Active Directory
2 28 (15.05%) VMware Infrastructure
3 22 (11.83%) Hyper-V
4 16 (8.60%) Forefront TMG
5 13 (6.99%) vSphere
5 13 (6.99%) XenApp
5 13 (6.99%) XenDesktop
6 7 (3.76%) Squid
7 5 (2.69%) Terminal Services
7 5 (2.69%) ISA Server
7 5 (2.69%) Microsoft App-V
7 5 (2.69%) VMware ESX
7 5 (2.69%) IAG
7 5 (2.69%) UAG
8 4 (2.15%) Shibboleth
9 3 (1.61%) BlackBerry Internet Service
9 3 (1.61%) XenServer
10 1 (0.54%) Terminal Server
10 1 (0.54%) VMware ESXi
Systems Management
1 18 (9.68%) SCCM
2 17 (9.14%) SCOM
3 14 (7.53%) Backup Exec
4 13 (6.99%) WSUS
5 7 (3.76%) Norton AntiVirus
6 5 (2.69%) Cacti
6 5 (2.69%) Symantec Enterprise Vault
7 3 (1.61%) Plesk
8 1 (0.54%) Tivoli
8 1 (0.54%) Tivoli Monitoring
8 1 (0.54%) MAILsweeper
8 1 (0.54%) Netcool
8 1 (0.54%) Control-M
8 1 (0.54%) Cisco IPCC
8 1 (0.54%) EMC NetWorker
8 1 (0.54%) Cisco UCCE
8 1 (0.54%) Cisco UCCX
8 1 (0.54%) McAfee ePO
8 1 (0.54%) Cisco CUCM
8 1 (0.54%) ITRS Geneos
Vendors
1 74 (39.78%) Microsoft
2 52 (27.96%) Cisco
3 48 (25.81%) Citrix
4 46 (24.73%) VMware
5 13 (6.99%) Symantec
6 12 (6.45%) NetApp
7 11 (5.91%) CheckPoint
7 11 (5.91%) HP
8 8 (4.30%) Altiris
8 8 (4.30%) AppSense
8 8 (4.30%) Dell
9 6 (3.23%) SolarWinds
9 6 (3.23%) Oracle
9 6 (3.23%) EMC
9 6 (3.23%) Apple
10 5 (2.69%) Sophos
10 5 (2.69%) McAfee
11 4 (2.15%) F5
11 4 (2.15%) Fortinet
11 4 (2.15%) SonicWALL
Telford, Shropshire
Senitor Associates
Salary: £24000 - £27000 per annum + benefits
Posted: Yesterday
Coventry, West Midlands (County)
Understanding Recruitment
Salary: £20000 - £25000 per annum + benefits - strong.
Posted: 4 days ago
Leamington Spa, Warwickshire
Sega Europe
Salary: Competitive, Depending on Experience
Posted: 7 days ago
Coventry
Ampersand Consulting
Salary: £30000 per annum + Benefits
Posted: 9 days ago
Bromsgrove
Recruitment Genius
Salary: £16000 - £23000 per annum
Posted: 13 days ago
Birmingham
Nicoll Curtin
Salary: £40000 - £50000 per annum + Bonus + Excellent benefits
Posted: 16 days ago
Coventry
Cathcart Associates
Salary: £0000 - £1 per annum + Benefits
Posted: 21 days ago