The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 100 101 118
Rank change year-on-year
+1 +17
Permanent jobs requiring a Support Engineer 126 101 92
As % of all permanent IT jobs located in the West Midlands 2.37% 2.06% 1.81%
As % of the Job Titles category 2.49% 2.15% 1.90%
Number of salaries quoted 101 87 82
Average salary £27,000 £27,500 £23,000
Average salary % change year-on-year
-1.81% +19.56%
90% offered a salary of more than £22,300 £21,800 £19,000
10% offered a salary of more than £45,000 £40,000 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5066 4692 4847
As % of all permanent IT jobs located in the West Midlands 95.30% 95.52% 95.30%
Number of salaries quoted 4310 3916 4057
Average salary £39,750 £40,000 £36,500
Average salary % change year-on-year
-0.62% +9.58%
90% offered a salary of more than £25,000 £24,500 £22,500
10% offered a salary of more than £59,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 24 April 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham 0 40 £27,000 -0.91% 7
Shropshire -5 20 £26,000 +4.00%
Coventry -15 18 £25,000 -16.66% 1
Staffordshire +3 16 £24,750 -7.47% 2
Warwickshire -1 16 £32,500 +41.30% 1
Wolverhampton +15 9 £36,000 +20.00%
Solihull +3 6 £30,000 +14.28% 1
Worcestershire 0 5 £27,000 +8.00% 3
Walsall +1 1 - -
Kingswinford - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 169 (62.36%) Windows
2 128 (47.23%) Active Directory
3 115 (42.44%) Microsoft
4 113 (41.70%) VMware
5 93 (34.32%) Windows Server 2008
6 87 (32.10%) MS Exchange
7 72 (26.57%) MS Excel
8 71 (26.20%) VMware Infrastructure
9 63 (23.25%) Firewall
10 61 (22.51%) Hyper-V
11 56 (20.66%) Cisco
11 56 (20.66%) Citrix
12 54 (19.93%) Windows Server 2012
13 51 (18.82%) DNS
14 50 (18.45%) Windows Server 2003
15 49 (18.08%) ITIL
16 45 (16.61%) SQL Server
17 42 (15.50%) MS Office
17 42 (15.50%) LAN
17 42 (15.50%) WAN
17 42 (15.50%) Exchange Server 2010
18 37 (13.65%) TCP/IP
18 37 (13.65%) Microsoft Certification
19 36 (13.28%) Cisco Certification
20 32 (11.81%) Use Case
21 31 (11.44%) SCOM
21 31 (11.44%) CCNA
21 31 (11.44%) SQL
22 30 (11.07%) Windows 7
23 28 (10.33%) DHCP

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 87 (32.10%) MS Exchange
2 42 (15.50%) Exchange Server 2010
3 20 (7.38%) Exchange Server 2013
4 17 (6.27%) Exchange Server 2007
4 17 (6.27%) SharePoint
5 7 (2.58%) Apache
5 7 (2.58%) Tomcat
5 7 (2.58%) JBoss
6 6 (2.21%) Blackberry Enterprise Server
7 5 (1.85%) IIS
8 3 (1.11%) GlassFish
8 3 (1.11%) SharePoint Server
9 2 (0.74%) SharePoint 2013
9 2 (0.74%) Exchange Server 2003
9 2 (0.74%) WordPress
10 1 (0.37%) EPiServer CMS
10 1 (0.37%) Lync
10 1 (0.37%) CMS
10 1 (0.37%) BizTalk Server
10 1 (0.37%) IBM Notes
Applications
1 72 (26.57%) MS Excel
2 42 (15.50%) MS Office
3 3 (1.11%) MS Project
3 3 (1.11%) MS Visio
4 1 (0.37%) MS PowerPoint
Business Applications
1 2 (0.74%) Teamcenter
2 1 (0.37%) Dynamics AX
Cloud Services
1 12 (4.43%) Office 365
2 2 (0.74%) SaaS
3 1 (0.37%) IaaS
3 1 (0.37%) Symantec.cloud
3 1 (0.37%) Cloud Computing
3 1 (0.37%) Microsoft Azure
Communications & Networking
1 63 (23.25%) Firewall
2 51 (18.82%) DNS
3 42 (15.50%) LAN
3 42 (15.50%) WAN
4 37 (13.65%) TCP/IP
5 28 (10.33%) DHCP
5 28 (10.33%) SAN
6 25 (9.23%) VPN
7 14 (5.17%) VLAN
8 11 (4.06%) Network Security
8 11 (4.06%) Wireless
9 10 (3.69%) IP Telephony
9 10 (3.69%) MPLS
9 10 (3.69%) NAS
10 9 (3.32%) OSPF
10 9 (3.32%) BGP
10 9 (3.32%) DDNS
11 7 (2.58%) IPv4
11 7 (2.58%) FTP
11 7 (2.58%) Cisco IOS
Database & Business Intelligence
1 45 (16.61%) SQL Server
2 16 (5.90%) SQL Server 2008
3 12 (4.43%) SQL Server 2005
4 7 (2.58%) SQL Server 2000
5 5 (1.85%) SQL Server 2012
6 3 (1.11%) PostgreSQL
6 3 (1.11%) MySQL
6 3 (1.11%) BusinessObjects
7 2 (0.74%) MS Access
8 1 (0.37%) RDBMS
8 1 (0.37%) Relational Database
Development Applications
1 5 (1.85%) Visual Studio
1 5 (1.85%) JIRA
2 1 (0.37%) Hudson
2 1 (0.37%) Subversion
General
1 17 (6.27%) Finance
2 13 (4.80%) Manufacturing
3 9 (3.32%) Telecoms
4 4 (1.48%) Advertising
4 4 (1.48%) Billing
5 2 (0.74%) Marketing
6 1 (0.37%) Local Government
6 1 (0.37%) Banking
6 1 (0.37%) Back Office
6 1 (0.37%) Automotive
6 1 (0.37%) Legal
Libraries, Frameworks & Software Standards
1 15 (5.54%) .NET
2 6 (2.21%) ASP.NET
2 6 (2.21%) REST
3 4 (1.48%) HTML
3 4 (1.48%) XML
4 3 (1.11%) COM
4 3 (1.11%) CSS
5 2 (0.74%) Swing
5 2 (0.74%) Ajax
5 2 (0.74%) .NET Framework
5 2 (0.74%) HTML5
Miscellaneous
1 14 (5.17%) Analytical Skills
2 10 (3.69%) Blackberry
3 7 (2.58%) Management Information System
3 7 (2.58%) Clustering
4 3 (1.11%) Computer Science
4 3 (1.11%) Video Conferencing
4 3 (1.11%) EqualLogic
5 2 (0.74%) Open Source
6 1 (0.37%) Enterprise Storage
6 1 (0.37%) Mobile Computing
6 1 (0.37%) iPhone
6 1 (0.37%) AS400
6 1 (0.37%) Handset
Operating Systems
1 169 (62.36%) Windows
2 93 (34.32%) Windows Server 2008
3 54 (19.93%) Windows Server 2012
4 50 (18.45%) Windows Server 2003
5 30 (11.07%) Windows 7
6 27 (9.96%) Linux
7 23 (8.49%) Windows XP
8 21 (7.75%) Windows 8
9 8 (2.95%) UNIX
10 5 (1.85%) Android
10 5 (1.85%) Ubuntu
10 5 (1.85%) AIX
11 4 (1.48%) Red Hat Enterprise Linux
12 2 (0.74%) Mac OS
12 2 (0.74%) Apple iOS
12 2 (0.74%) Windows Vista
13 1 (0.37%) Windows Phone
Processes & Methodologies
1 49 (18.08%) ITIL
2 32 (11.81%) Use Case
3 27 (9.96%) Service Delivery
4 13 (4.80%) Service Management
4 13 (4.80%) Incident Management
5 10 (3.69%) Network Design
5 10 (3.69%) ERP
6 9 (3.32%) Mentoring
7 7 (2.58%) Continuous Improvement
8 6 (2.21%) Line Management
8 6 (2.21%) Stakeholder Management
8 6 (2.21%) Capacity Planning
9 5 (1.85%) Network Management
9 5 (1.85%) ITIL V2
9 5 (1.85%) Change Control
9 5 (1.85%) Time Management
9 5 (1.85%) Disaster Recovery
9 5 (1.85%) Network Monitoring
10 4 (1.48%) Root Cause Analysis
11 3 (1.11%) Software Deployment
Programming Languages
1 31 (11.44%) SQL
2 14 (5.17%) Java
3 10 (3.69%) C#
4 9 (3.32%) VB
5 7 (2.58%) PHP
6 5 (1.85%) VB.NET
7 4 (1.48%) VB6
7 4 (1.48%) PL/SQL
8 3 (1.11%) C
8 3 (1.11%) Bash Shell
9 2 (0.74%) PowerShell
9 2 (0.74%) VBA
9 2 (0.74%) JavaScript
10 1 (0.37%) T-SQL
10 1 (0.37%) VBScript
Qualifications
1 37 (13.65%) Microsoft Certification
2 36 (13.28%) Cisco Certification
3 31 (11.44%) CCNA
4 14 (5.17%) MCSE
4 14 (5.17%) Degree
5 13 (4.80%) MCSA
6 11 (4.06%) MCITP
7 8 (2.95%) VMware Certified Professional (VCP)
8 7 (2.58%) CCA
8 7 (2.58%) Citrix Certification
9 5 (1.85%) CCNP
9 5 (1.85%) Security Cleared
10 4 (1.48%) MCP
11 3 (1.11%) MCTS
12 2 (0.74%) CCDP
13 1 (0.37%) CCIE
13 1 (0.37%) ITIL Certification
13 1 (0.37%) CCENT
13 1 (0.37%) SC Cleared
13 1 (0.37%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 28 (10.33%) SLA
System Software
1 128 (47.23%) Active Directory
2 71 (26.20%) VMware Infrastructure
3 61 (22.51%) Hyper-V
4 17 (6.27%) vSphere
5 11 (4.06%) VMware ESX
6 7 (2.58%) XenApp
7 6 (2.21%) Terminal Services
8 5 (1.85%) VMware Server
9 4 (1.48%) VMware ESXi
9 4 (1.48%) Microsoft Virtual Server
10 3 (1.11%) XenDesktop
11 2 (0.74%) vCloud
Systems Management
1 31 (11.44%) SCOM
2 20 (7.38%) SCCM
3 9 (3.32%) Nagios
4 4 (1.48%) Tivoli
5 3 (1.11%) Systems Management Server (SMS)
5 3 (1.11%) Backup Exec
6 1 (0.37%) Symantec Enterprise Vault
6 1 (0.37%) Tivoli Storage Manager
6 1 (0.37%) Norton AntiVirus
Vendors
1 115 (42.44%) Microsoft
2 113 (41.70%) VMware
3 56 (20.66%) Cisco
3 56 (20.66%) Citrix
4 16 (5.90%) NetApp
4 16 (5.90%) HP
5 11 (4.06%) Oracle
6 10 (3.69%) Apple
7 8 (2.95%) Dell
7 8 (2.95%) SAP
7 8 (2.95%) SonicWALL
8 7 (2.58%) Brocade
8 7 (2.58%) Avaya
9 6 (2.21%) CheckPoint
9 6 (2.21%) Salesforce.com
9 6 (2.21%) IBM
9 6 (2.21%) McAfee
10 5 (1.85%) Juniper
11 4 (1.48%) Symantec
11 4 (1.48%) Remedy
Bromsgrove
Recruitment Genius
Salary: £25000 per annum
Posted: 2 days ago
Staffordshire
NST Recruitment Limited
Salary: on call + car allowance + benefits
Posted: 2 days ago
Birmingham, Warwickshire
J & C Associates Ltd
Salary: Market rate
Posted: 2 days ago
Birmingham, West Midlands (County)
Kyna Associates
Salary: £18000 - £24000 Per Annum plus benefits and regular bonuses
Posted: 3 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £22000 - £26000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Perfect People Recruitment Solutions Ltd
Salary: Up to £62k basic + 10% Bonus + Benefits.
Posted: 4 days ago
Coventry, West Midlands (County)
CV Screen Ltd
Salary: Up to £28k plus car
Posted: 5 days ago
Hereford, Herefordshire
Hoople Ltd
Salary: From £19,890 to £24,990 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago
Atherstone, Warwickshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago
Birmingham
Applause IT Innovation
Salary: £30000 - £35000 per annum
Posted: 10 days ago
Worcestershire
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
Posted: 11 days ago
Redditch
360 Resourcing
Salary: Competitive
Posted: 12 days ago
Birmingham
Capita - ITIN
Salary: £25000 - £28000 per annum
Posted: 16 days ago
Stoke on Trent
Recruitment Genius
Salary: £15000 - £17000 per annum
Posted: 17 days ago