The first part of the table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 January 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Support Engineer
Location
3 months to
27 Jan 2012
Same period 2011Same period 2010
Rank11194100
Rank change year-on-year
Down-17Up+6
Matching permanent IT job ads689146
As % of all permanent IT jobs located in the West Midlands1.373 %2.312 %1.452 %
As % of the Job Titles category1.440 %2.392 %1.538 %
Number of salaries quoted637744
Average salary£28,500£30,000£25,250
Average salary % change year-on-year
-5.00 %+18.81 %
90% of jobs offered a salary of more than£20,000£24,600£19,500
10% of jobs offered a salary of more than£35,000£42,500£32,500
UK excluding London average salary£30,000£29,500£27,000
% change year-on-year
+1.69 %+9.25 %
West Midlands IT Job Market, Job Titles CategoryAll Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
472238052991
As % of all permanent IT jobs located in the West Midlands95.37 %96.67 %94.41 %
Number of salaries quoted405233062614
Average salary£35,000£35,000£34,715
Average salary % change year-on-year
-+0.82 %
90% of jobs offered a salary of more than£23,500£23,500£22,500
10% of jobs offered a salary of more than£57,500£51,000£55,000
UK excluding London average salary£37,500£37,500£35,000
% change year-on-year
-+7.14 %
Support Engineer EnglandSupport Engineer
England

Support Engineer
Demand Trend

The chart provides a 3-month moving total of permanent IT jobs citing Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Engineer Demand Trend

Support Engineer
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

West Midlands Support Engineer Salary Trend

Support Engineer
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 27 January 2012.

West Midlands Support Engineer Salary Histogram

Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 27 January 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamDown-1422£25,500-27.14 %
CoventryDown-715£28,500+14.00 %
WarwickshireDown-178£29,000-17.14 %
StaffordshireUp+127£20,000-31.03 %
ShropshireDown-36£34,500-
DudleyDown-71£22,000-26.66 %
WorcestershireDown-121£27,500-
West BromwichNew entry-1£25,500-
HerefordshireNew entry-1£26,000-
Support Engineer EnglandSupport Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 January 2012, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

185 (63.91 %)Windows
259 (44.36 %)Microsoft
353 (39.85 %)Active Directory
441 (30.83 %)Windows Server 2003
441 (30.83 %)Cisco
535 (26.32 %)MS Exchange
634 (25.56 %)Windows Server 2008
733 (24.81 %)SQL
832 (24.06 %)Microsoft Certification
928 (21.05 %)Citrix
928 (21.05 %)DNS
1025 (18.80 %)VMware
1124 (18.05 %)MCSE
1223 (17.29 %)MS Excel
1223 (17.29 %)Firewall
1321 (15.79 %)TCP/IP
1321 (15.79 %)SQL Server
1321 (15.79 %)MS Office
1419 (14.29 %)Linux
1419 (14.29 %)DHCP
1517 (12.78 %)Cisco Certification
1517 (12.78 %)VMware Infrastructure
1616 (12.03 %)LAN
1715 (11.28 %)VoIP
1715 (11.28 %)UNIX
1715 (11.28 %)CCNA
1814 (10.53 %)ITIL
1913 (9.774 %)WAN
1913 (9.774 %)Backup Exec
1913 (9.774 %)Exchange Server 2003

Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 January 2012, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application Development CategoryApplication Development
14 (3.008 %).NET
23 (2.256 %)Pylons
32 (1.504 %)HTML
32 (1.504 %)ASP
41 (0.752 %)LAMP
41 (0.752 %)XHTML
41 (0.752 %)CSS
41 (0.752 %)XML
41 (0.752 %)ADO
41 (0.752 %)J2EE
West Midlands IT Job Market, Application Platforms CategoryApplication Platforms
135 (26.32 %)MS Exchange
213 (9.774 %)Exchange Server 2003
312 (9.023 %)Exchange Server 2007
48 (6.015 %)Exchange Server 2010
56 (4.511 %)Apache
65 (3.759 %)Lotus Domino
74 (3.008 %)Lotus Notes
83 (2.256 %)IIS
92 (1.504 %)Blackberry Enterprise Server
92 (1.504 %)SharePoint
101 (0.752 %)CMS
101 (0.752 %)Drupal
101 (0.752 %)WordPress
101 (0.752 %)Office Communications Server
101 (0.752 %)Joomla!
101 (0.752 %)Exchange Server 2000
101 (0.752 %)SharePoint Server
101 (0.752 %)Lync
West Midlands IT Job Market, Applications CategoryApplications
123 (17.29 %)MS Excel
221 (15.79 %)MS Office
31 (0.752 %)MS PowerPoint
31 (0.752 %)Photoshop
West Midlands IT Job Market, Business Applications CategoryBusiness Applications
14 (3.008 %)Line 100
14 (3.008 %)Sage MMS
22 (1.504 %)Dynamics CRM
31 (0.752 %)MFGPRO
31 (0.752 %)SAP Business One
31 (0.752 %)Dynamics NAV
31 (0.752 %)Exchequer
31 (0.752 %)Pegasus Opera
31 (0.752 %)SAP MM
West Midlands IT Job Market, Communications & Networking CategoryCommunications & Networking
128 (21.05 %)DNS
223 (17.29 %)Firewall
321 (15.79 %)TCP/IP
419 (14.29 %)DHCP
516 (12.03 %)LAN
615 (11.28 %)VoIP
713 (9.774 %)WAN
810 (7.519 %)VPN
98 (6.015 %)Internet
107 (5.263 %)Wireless
114 (3.008 %)NetScreen
114 (3.008 %)MPLS
114 (3.008 %)SAN
114 (3.008 %)PSTN
114 (3.008 %)Wi-Fi
123 (2.256 %)VLAN
123 (2.256 %)GSM
123 (2.256 %)LDAP
123 (2.256 %)DDNS
123 (2.256 %)Asterisk PBX
West Midlands IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
121 (15.79 %)SQL Server
29 (6.767 %)SQL Server 2005
38 (6.015 %)SQL Server 2008
38 (6.015 %)MySQL
46 (4.511 %)SQL Server 2000
54 (3.008 %)SQL Server Integration Services
63 (2.256 %)Data Warehouse (DWH)
63 (2.256 %)MS Access
63 (2.256 %)SQL Server Analysis Services
71 (0.752 %)SQL Server Reporting Services
West Midlands IT Job Market, Development Applications CategoryDevelopment Applications
14 (3.008 %)Subversion
22 (1.504 %)Visual Studio
West Midlands IT Job Market, General CategoryGeneral
17 (5.263 %)Manufacturing
24 (3.008 %)Telecoms
33 (2.256 %)Finance
33 (2.256 %)Spanish Language
42 (1.504 %)French Language
42 (1.504 %)German Language
51 (0.752 %)Law
51 (0.752 %)Retail
51 (0.752 %)Japanese Language
51 (0.752 %)Marketing
West Midlands IT Job Market, Miscellaneous CategoryMiscellaneous
17 (5.263 %)Clustering
26 (4.511 %)Management Information System
35 (3.759 %)Blackberry
43 (2.256 %)Firmware
52 (1.504 %)Computer Science
52 (1.504 %)Data Conversion
52 (1.504 %)CESG
61 (0.752 %)Replication
61 (0.752 %)CLARiiON
61 (0.752 %)Celerra
61 (0.752 %)Video Conferencing
61 (0.752 %)SCADA
61 (0.752 %)SecurID
61 (0.752 %)PDA
61 (0.752 %)NHS
West Midlands IT Job Market, Operating Systems CategoryOperating Systems
185 (63.91 %)Windows
241 (30.83 %)Windows Server 2003
334 (25.56 %)Windows Server 2008
419 (14.29 %)Linux
515 (11.28 %)UNIX
611 (8.271 %)Windows 2000 Server
710 (7.519 %)Windows XP
89 (6.767 %)Windows 7
98 (6.015 %)Windows Vista
106 (4.511 %)Windows 2000
114 (3.008 %)Red Hat Enterprise Linux
114 (3.008 %)Windows Mobile
123 (2.256 %)CentOS
123 (2.256 %)Android
132 (1.504 %)Apple iOS
141 (0.752 %)Ubuntu
West Midlands IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
114 (10.53 %)ITIL
25 (3.759 %)Incident Management
25 (3.759 %)Project Management
34 (3.008 %)ERP
34 (3.008 %)CRM
34 (3.008 %)Logistics
34 (3.008 %)Network Design
43 (2.256 %)Change Management
43 (2.256 %)Disaster Recovery
43 (2.256 %)Time Management
43 (2.256 %)Project Planning
43 (2.256 %)Business Intelligence
52 (1.504 %)Data Entry
52 (1.504 %)Capacity Planning
52 (1.504 %)Continuous Improvement
52 (1.504 %)Change Control
52 (1.504 %)Root Cause Analysis
52 (1.504 %)Business Analysis
52 (1.504 %)Data Analysis
52 (1.504 %)Migration
West Midlands IT Job Market, Programming Languages CategoryProgramming Languages
133 (24.81 %)SQL
29 (6.767 %)Bash shell
38 (6.015 %)Python
38 (6.015 %)PHP
46 (4.511 %)Shell Script
46 (4.511 %)T-SQL
46 (4.511 %)VB
55 (3.759 %)JavaScript
55 (3.759 %)Perl
64 (3.008 %)VBScript
73 (2.256 %)VBA
73 (2.256 %)Java
73 (2.256 %)C#
81 (0.752 %)UniBasic
81 (0.752 %)VB.NET
West Midlands IT Job Market, Qualifications CategoryQualifications
132 (24.06 %)Microsoft Certification
224 (18.05 %)MCSE
317 (12.78 %)Cisco Certification
415 (11.28 %)CCNA
511 (8.271 %)MCP
69 (6.767 %)MCITP
69 (6.767 %)MCSA
78 (6.015 %)Degree
87 (5.263 %)CCNP
95 (3.759 %)MCTS
103 (2.256 %)VMware Certified Professional (VCP)
103 (2.256 %)CCIE
103 (2.256 %)ITIL Certification
112 (1.504 %)Citrix Certification
112 (1.504 %)HNC
112 (1.504 %)HND
121 (0.752 %)CCVP
121 (0.752 %)MOS
121 (0.752 %)Security Cleared
121 (0.752 %)MCDST
West Midlands IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
18 (6.015 %)SLA
21 (0.752 %)QA
21 (0.752 %)ISO 9001
West Midlands IT Job Market, System Software CategorySystem Software
153 (39.85 %)Active Directory
217 (12.78 %)VMware Infrastructure
37 (5.263 %)Squid
46 (4.511 %)Terminal Services
46 (4.511 %)VMware ESX
54 (3.008 %)Hyper-V
54 (3.008 %)vSphere
62 (1.504 %)VMware Server
71 (0.752 %)Citrix Presentation Server
71 (0.752 %)VMware ESXi
71 (0.752 %)DFS Replication
71 (0.752 %)XenApp
71 (0.752 %)XenDesktop
West Midlands IT Job Market, Systems Management CategorySystems Management
113 (9.774 %)Backup Exec
26 (4.511 %)SCCM
35 (3.759 %)ARCserve
44 (3.008 %)WSUS
52 (1.504 %)Tivoli
52 (1.504 %)ServiceCenter
61 (0.752 %)HP Data Protector
61 (0.752 %)Tivoli Storage Manager
61 (0.752 %)vCenter
West Midlands IT Job Market, Vendors CategoryVendors
159 (44.36 %)Microsoft
241 (30.83 %)Cisco
328 (21.05 %)Citrix
425 (18.80 %)VMware
58 (6.015 %)Symantec
58 (6.015 %)HP
66 (4.511 %)Mitel
75 (3.759 %)Sage
75 (3.759 %)Sophos
84 (3.008 %)McAfee
84 (3.008 %)Lotus
84 (3.008 %)Juniper
84 (3.008 %)WatchGuard
93 (2.256 %)BT
93 (2.256 %)Fortinet
93 (2.256 %)SAP
93 (2.256 %)Red Hat
93 (2.256 %)Avaya
102 (1.504 %)ProCurve
102 (1.504 %)Remedy