The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Engineer
Rank 115 106 79
Rank change year-on-year
-9 -27
Permanent jobs requiring a Support Engineer 112 114 165
As % of all permanent IT jobs located in the West Midlands 2.00% 2.11% 3.03%
As % of the Job Titles category 2.13% 2.22% 3.20%
Number of salaries quoted 88 104 149
Average salary £29,000 £27,500 £31,000
Average salary % change year-on-year
+5.45% -11.29%
90% offered a salary of more than £22,000 £22,450 £20,000
10% offered a salary of more than £47,500 £40,000 £40,000
UK excluding London average salary £28,000 £29,000 £30,000
% change year-on-year
-3.44% -3.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5270 5142 5161
As % of all permanent IT jobs located in the West Midlands 94.06% 95.28% 94.84%
Number of salaries quoted 4397 4264 4397
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 4 September 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 37 £29,500 +7.27% 6
Coventry -25 17 £30,000 - 4
Staffordshire +4 15 £25,000 +1.01%
Solihull +13 10 £28,000 -
Wolverhampton -1 10 £27,500 +14.58% 1
Shropshire -7 8 £50,000 +66.66% 2
Warwickshire -11 7 £27,500 +6.79% 1
Worcestershire +3 5 £29,000 -3.33% 1
Herefordshire - 2 £37,500 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 September 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 155 (67.10%) Windows
2 112 (48.48%) Active Directory
3 98 (42.42%) VMware
4 88 (38.10%) Microsoft
5 66 (28.57%) Cisco
5 66 (28.57%) MS Exchange
6 65 (28.14%) Windows Server 2008
7 56 (24.24%) Citrix
8 55 (23.81%) MS Excel
8 55 (23.81%) VMware Infrastructure
9 51 (22.08%) Windows Server 2012
10 50 (21.65%) ITIL
11 45 (19.48%) SQL Server
11 45 (19.48%) LAN
12 43 (18.61%) Linux
12 43 (18.61%) Firewall
13 42 (18.18%) Hyper-V
14 41 (17.75%) MS Office
14 41 (17.75%) Windows Server 2003
15 40 (17.32%) WAN
16 39 (16.88%) Windows 7
17 35 (15.15%) Windows XP
18 33 (14.29%) Microsoft Certification
19 32 (13.85%) SQL
20 31 (13.42%) DNS
20 31 (13.42%) TCP/IP
21 30 (12.99%) SAN
22 28 (12.12%) Cisco Certification
23 26 (11.26%) DHCP
24 25 (10.82%) Wireless

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 4 September 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (28.57%) MS Exchange
2 22 (9.52%) Exchange Server 2010
3 17 (7.36%) IIS
4 11 (4.76%) Exchange Server 2007
4 11 (4.76%) SharePoint
5 8 (3.46%) Exchange Server 2003
5 8 (3.46%) MTS
5 8 (3.46%) Exchange Server 2013
6 5 (2.16%) Lync
7 4 (1.73%) Site Server
7 4 (1.73%) OpenStack
8 3 (1.30%) Lotus Domino
9 2 (0.87%) Apache
9 2 (0.87%) JBoss
9 2 (0.87%) Tomcat
9 2 (0.87%) BizTalk Server
9 2 (0.87%) Blackberry Enterprise Server
9 2 (0.87%) CMS
10 1 (0.43%) SharePoint Server
10 1 (0.43%) GlassFish
Applications
1 55 (23.81%) MS Excel
2 41 (17.75%) MS Office
3 2 (0.87%) MS Project
4 1 (0.43%) MS Visio
4 1 (0.43%) MS PowerPoint
Business Applications
1 1 (0.43%) SAP Oil and Gas
1 1 (0.43%) assyst
Cloud Services
1 6 (2.60%) Microsoft Azure
1 6 (2.60%) Office 365
2 5 (2.16%) SaaS
3 1 (0.43%) Amazon AWS
Communications & Networking
1 45 (19.48%) LAN
2 43 (18.61%) Firewall
3 40 (17.32%) WAN
4 31 (13.42%) DNS
4 31 (13.42%) TCP/IP
5 30 (12.99%) SAN
6 26 (11.26%) DHCP
7 25 (10.82%) Wireless
8 17 (7.36%) VPN
9 9 (3.90%) VLAN
9 9 (3.90%) VoIP
10 8 (3.46%) Internet
11 6 (2.60%) NAS
12 5 (2.16%) DMZ
13 4 (1.73%) Network Security
13 4 (1.73%) IP Telephony
14 3 (1.30%) Unified Communications
14 3 (1.30%) Cisco Nexus
14 3 (1.30%) Cisco IOS
14 3 (1.30%) MPLS
Database & Business Intelligence
1 45 (19.48%) SQL Server
2 16 (6.93%) SQL Server 2008
3 8 (3.46%) SQL Server 2005
3 8 (3.46%) SQL Server 2000
4 3 (1.30%) DB2
5 2 (0.87%) RDBMS
5 2 (0.87%) SQL Server Integration Services
5 2 (0.87%) SQL Server Reporting Services
5 2 (0.87%) SQL Server 2012
5 2 (0.87%) Relational Database
6 1 (0.43%) MySQL
6 1 (0.43%) SQL Server Analysis Services
6 1 (0.43%) BusinessObjects
6 1 (0.43%) PostgreSQL
6 1 (0.43%) OLAP
6 1 (0.43%) Crystal Reports
Development Applications
1 4 (1.73%) Team Foundation Server
2 2 (0.87%) Visual Studio
2 2 (0.87%) JIRA
3 1 (0.43%) VSS/SourceSafe
3 1 (0.43%) Hudson
General
1 20 (8.66%) Finance
2 13 (5.63%) Manufacturing
3 9 (3.90%) Advertising
3 9 (3.90%) Front Office
3 9 (3.90%) Retail
4 5 (2.16%) Telecoms
5 1 (0.43%) Billing
5 1 (0.43%) Music Industry
5 1 (0.43%) Marketing
5 1 (0.43%) French Language
5 1 (0.43%) German Language
5 1 (0.43%) Back Office
5 1 (0.43%) Electronics
5 1 (0.43%) Automotive
5 1 (0.43%) Legal
5 1 (0.43%) Publishing
5 1 (0.43%) Banking
Libraries, Frameworks & Software Standards
1 8 (3.46%) COM+
1 8 (3.46%) DCOM
2 7 (3.03%) .NET
3 3 (1.30%) Web Services
3 3 (1.30%) MSMQ
3 3 (1.30%) HTML
4 2 (0.87%) REST
4 2 (0.87%) XML
5 1 (0.43%) Swing
5 1 (0.43%) J2EE
5 1 (0.43%) ASP.NET
5 1 (0.43%) CSS
5 1 (0.43%) SOAP
5 1 (0.43%) Ajax
5 1 (0.43%) .NET Framework
5 1 (0.43%) iBATIS
5 1 (0.43%) WCF
5 1 (0.43%) jQuery
5 1 (0.43%) HTML5
5 1 (0.43%) Entity Framework
Miscellaneous
1 23 (9.96%) Data Centre
2 9 (3.90%) Analytical Skills
3 7 (3.03%) Blackberry
4 6 (2.60%) Video Conferencing
5 5 (2.16%) Client/Server
6 4 (1.73%) Management Information System
6 4 (1.73%) Replication
6 4 (1.73%) Computer Science
7 2 (0.87%) Mathematics
7 2 (0.87%) EqualLogic
8 1 (0.43%) Enterprise Storage
8 1 (0.43%) iPhone
8 1 (0.43%) Clustering
8 1 (0.43%) Handset
8 1 (0.43%) NHS
8 1 (0.43%) DTV
Operating Systems
1 155 (67.10%) Windows
2 65 (28.14%) Windows Server 2008
3 51 (22.08%) Windows Server 2012
4 43 (18.61%) Linux
5 41 (17.75%) Windows Server 2003
6 39 (16.88%) Windows 7
7 35 (15.15%) Windows XP
8 16 (6.93%) Windows 8
9 8 (3.46%) Red Hat Enterprise Linux
10 6 (2.60%) UNIX
11 5 (2.16%) Ubuntu
12 4 (1.73%) Windows Vista
12 4 (1.73%) AIX
12 4 (1.73%) Apple iOS
12 4 (1.73%) Mac OS X
13 3 (1.30%) Mac OS
14 1 (0.43%) Windows 2000 Server
14 1 (0.43%) HPUX
14 1 (0.43%) Solaris
14 1 (0.43%) Android
Processes & Methodologies
1 50 (21.65%) ITIL
2 18 (7.79%) Service Delivery
3 8 (3.46%) Web Design
3 8 (3.46%) Incident Management
3 8 (3.46%) Use Case
3 8 (3.46%) Server Building
4 7 (3.03%) Mentoring
5 6 (2.60%) Time Management
5 6 (2.60%) Change Control
5 6 (2.60%) Agile Software Development
5 6 (2.60%) Asset Management
6 4 (1.73%) CRM
6 4 (1.73%) Network Monitoring
7 3 (1.30%) Mobile Device Management
7 3 (1.30%) E-Commerce
7 3 (1.30%) ERP
7 3 (1.30%) Business Intelligence
7 3 (1.30%) Project Management
7 3 (1.30%) Root Cause Analysis
7 3 (1.30%) WFM
Programming Languages
1 32 (13.85%) SQL
2 12 (5.19%) T-SQL
2 12 (5.19%) PowerShell
3 8 (3.46%) VB
4 7 (3.03%) Java
4 7 (3.03%) PHP
4 7 (3.03%) VB6
5 6 (2.60%) JavaScript
5 6 (2.60%) C#
6 3 (1.30%) C
7 2 (0.87%) Perl
7 2 (0.87%) VB.NET
7 2 (0.87%) Bash Shell
8 1 (0.43%) Python
8 1 (0.43%) VBScript
Qualifications
1 33 (14.29%) Microsoft Certification
2 28 (12.12%) Cisco Certification
3 21 (9.09%) Degree
4 18 (7.79%) CCNA
5 16 (6.93%) MCSE
6 15 (6.49%) MCSA
6 15 (6.49%) MCITP
7 14 (6.06%) CCNP
8 8 (3.46%) CCIE
9 3 (1.30%) CCVP
9 3 (1.30%) VMware Certified Professional (VCP)
9 3 (1.30%) MCTS
10 2 (0.87%) MCP
10 2 (0.87%) CCA
10 2 (0.87%) Citrix Certification
11 1 (0.43%) CCDP
11 1 (0.43%) ITIL Certification
11 1 (0.43%) SC Cleared
11 1 (0.43%) Security Cleared
Quality Assurance & Compliance
1 15 (6.49%) SLA
2 3 (1.30%) ISO/IEC 27001
3 1 (0.43%) Sarbanes-Oxley
System Software
1 112 (48.48%) Active Directory
2 55 (23.81%) VMware Infrastructure
3 42 (18.18%) Hyper-V
4 11 (4.76%) XenApp
5 7 (3.03%) Terminal Services
5 7 (3.03%) VMware ESXi
6 6 (2.60%) VMware ESX
7 5 (2.16%) vSphere
8 4 (1.73%) XenDesktop
8 4 (1.73%) Xen
8 4 (1.73%) KVM
9 2 (0.87%) VMware Server
9 2 (0.87%) XenServer
10 1 (0.43%) Squid
Systems Management
1 9 (3.90%) SCOM
2 4 (1.73%) McAfee ePO
2 4 (1.73%) SCCM
2 4 (1.73%) Tivoli
2 4 (1.73%) Backup Exec
3 3 (1.30%) Nagios
4 2 (0.87%) Norton AntiVirus
4 2 (0.87%) NetBackup
5 1 (0.43%) CiscoWorks
5 1 (0.43%) WSUS
5 1 (0.43%) Cisco IPCC
5 1 (0.43%) Cisco UCCX
5 1 (0.43%) Cisco CUCM
5 1 (0.43%) Zenoss
5 1 (0.43%) WhatsUp Gold
5 1 (0.43%) Cisco UCCE
Vendors
1 98 (42.42%) VMware
2 88 (38.10%) Microsoft
3 66 (28.57%) Cisco
4 56 (24.24%) Citrix
5 16 (6.93%) NetApp
6 13 (5.63%) HP
7 12 (5.19%) McAfee
8 10 (4.33%) Oracle
9 9 (3.90%) CheckPoint
10 8 (3.46%) SAP
11 6 (2.60%) IBM
11 6 (2.60%) Juniper
11 6 (2.60%) Apple
11 6 (2.60%) Fortinet
11 6 (2.60%) F5
12 5 (2.16%) Dell
13 4 (1.73%) Veeam
13 4 (1.73%) Red Hat
14 3 (1.30%) Avaya
14 3 (1.30%) CommVault
Coventry, West Midlands (County)
Searchability
Salary: £28000 - £32000 per annum
Posted: 3 hours ago
Birmingham, West Midlands (County)
Searchability
Salary: £30000 - £35000 per annum
Posted: 3 hours ago
Coventry, West Midlands (County)
Network ITR
Salary: £20000 - £24000 per annum
Posted: Yesterday
West Midlands
Network IT Recruitment
Posted: Yesterday
Walsall, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £35000 - £45000 per annum, Benefits Excellent benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
West Midlands
Harrington Boyd
Salary: £40000 - £50000 per annum
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 8 days ago
Stratford-upon-Avon
Pearson Whiffin
Salary: £18000 - £21000 per annum
Posted: 8 days ago
Coventry
Computer Futures
Salary: £38000 - £45000 per annum + Bens
Posted: 8 days ago
Telford
Bluefire Consulting
Salary: £29000 - £33000 per annum + 8-16% bonus, pension, life, hol
Posted: 9 days ago
Bromsgrove
Recruitment Genius
Salary: £16500 - £22500 per annum
Posted: 11 days ago
Telford
Bluefire Consulting
Salary: £33000 per annum + bonus, pension, health,
Posted: 15 days ago
Central Birmingham
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 17 days ago
Wolverhampton
Real Staffing
Salary: £25000 - £30000 per annum + competitive
Posted: 22 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 25 days ago
Birmingham
Shortlist Recruitment
Salary: £20000 - £25000 per annum + Generous Benefits
Posted: 25 days ago