The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 124 100 132
Rank change year-on-year
-24 +32
Permanent jobs requiring a Support Engineer 91 113 72
As % of all permanent IT jobs located in the West Midlands 1.69% 2.03% 1.47%
As % of the Job Titles category 1.79% 2.15% 1.55%
Number of salaries quoted 86 99 66
Average salary £29,250 £27,500 £27,500
Average salary % change year-on-year
+6.36% -
90% offered a salary of more than £22,000 £18,000 £20,800
10% offered a salary of more than £38,650 £35,000 £36,700
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5089 5268 4657
As % of all permanent IT jobs located in the West Midlands 94.75% 94.82% 95.33%
Number of salaries quoted 4263 4419 4062
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,500 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Engineer
England

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 25 July 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +19 34 £30,000 - 4
Birmingham -10 20 £25,375 +12.77% 7
Shropshire +5 15 £35,000 +52.17% 2
Staffordshire -8 12 £25,000 +13.63% 5
Warwickshire -5 10 £25,000 -22.48% 1
Worcestershire -6 1 £27,500 - 2
Solihull -8 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 July 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 131 (69.31%) Windows
2 92 (48.68%) Active Directory
3 90 (47.62%) Microsoft
4 69 (36.51%) Citrix
4 69 (36.51%) VMware
5 63 (33.33%) DNS
6 59 (31.22%) MS Exchange
7 56 (29.63%) Windows Server 2008
8 51 (26.98%) Cisco
9 46 (24.34%) Firewall
10 44 (23.28%) TCP/IP
11 43 (22.75%) DHCP
11 43 (22.75%) MS Office
11 43 (22.75%) Windows Server 2003
12 41 (21.69%) Windows Server 2012
13 38 (20.11%) Windows XP
13 38 (20.11%) VMware Infrastructure
14 37 (19.58%) Linux
15 36 (19.05%) XenApp
16 35 (18.52%) SQL
17 34 (17.99%) MS Excel
18 33 (17.46%) vSphere
19 32 (16.93%) LAN
19 32 (16.93%) HP
20 31 (16.40%) Exchange Server 2010
21 30 (15.87%) XenDesktop
22 29 (15.34%) Hyper-V
23 28 (14.81%) SAN
23 28 (14.81%) WAN
24 25 (13.23%) Windows 8

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 25 July 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 59 (31.22%) MS Exchange
2 31 (16.40%) Exchange Server 2010
3 21 (11.11%) Exchange Server 2003
4 20 (10.58%) SharePoint
5 18 (9.52%) Exchange Server 2013
6 16 (8.47%) Exchange Server 2007
7 15 (7.94%) Blackberry Enterprise Server
7 15 (7.94%) IIS
7 15 (7.94%) Apache
8 9 (4.76%) Lync
9 5 (2.65%) SharePoint Server
10 4 (2.12%) Moodle
11 3 (1.59%) IBM Notes
12 2 (1.06%) Lotus Domino
13 1 (0.53%) WebLogic
13 1 (0.53%) CMS
13 1 (0.53%) GroupWise
Applications
1 43 (22.75%) MS Office
2 34 (17.99%) MS Excel
3 11 (5.82%) MS Visio
Business Applications
1 2 (1.06%) Dynamics CRM
1 2 (1.06%) Remedy ITSM
1 2 (1.06%) Remedy AR System
2 1 (0.53%) Sage 50
2 1 (0.53%) Exchequer
2 1 (0.53%) assyst
Cloud Services
1 14 (7.41%) Office 365
2 1 (0.53%) Cloud Computing
2 1 (0.53%) Microsoft Azure
2 1 (0.53%) Google Apps
Communications & Networking
1 63 (33.33%) DNS
2 46 (24.34%) Firewall
3 44 (23.28%) TCP/IP
4 43 (22.75%) DHCP
5 32 (16.93%) LAN
6 28 (14.81%) WAN
6 28 (14.81%) SAN
7 17 (8.99%) Internet
8 16 (8.47%) VoIP
9 11 (5.82%) VPN
9 11 (5.82%) SSH
10 10 (5.29%) VLAN
10 10 (5.29%) iSCSI
10 10 (5.29%) NAS
10 10 (5.29%) Fibre Channel
10 10 (5.29%) NetScaler
11 8 (4.23%) Cisco ASA
11 8 (4.23%) HTTP
11 8 (4.23%) SSL
12 6 (3.17%) Cisco IOS
Database & Business Intelligence
1 25 (13.23%) SQL Server
2 8 (4.23%) SQL Server 2008
3 7 (3.70%) MySQL
3 7 (3.70%) SQL Server 2005
4 5 (2.65%) SQL Server 2012
5 1 (0.53%) Oracle Database
5 1 (0.53%) Relational Database
5 1 (0.53%) RDBMS
5 1 (0.53%) SQL Server 2000
Development Applications
1 12 (6.35%) Visual Studio
2 1 (0.53%) JIRA
General
1 15 (7.94%) Finance
2 11 (5.82%) Manufacturing
3 8 (4.23%) Publishing
4 4 (2.12%) Telecoms
5 1 (0.53%) Retail
5 1 (0.53%) Aerospace
Libraries, Frameworks & Software Standards
1 15 (7.94%) .NET
2 5 (2.65%) COM
2 5 (2.65%) XML
2 5 (2.65%) LAMP
2 5 (2.65%) HTML
3 4 (2.12%) CSS
3 4 (2.12%) Web Services
4 3 (1.59%) ASP.NET
4 3 (1.59%) Ajax
4 3 (1.59%) .NET Framework
5 1 (0.53%) jQuery
Miscellaneous
1 11 (5.82%) Blackberry
2 7 (3.70%) Computer Science
3 6 (3.17%) Clustering
4 4 (2.12%) VLE
4 4 (2.12%) Open Source
5 3 (1.59%) Management Information System
5 3 (1.59%) Client/Server
6 2 (1.06%) Smartphone
6 2 (1.06%) CMDB
6 2 (1.06%) Data Integration
7 1 (0.53%) Fat Client
7 1 (0.53%) EqualLogic
7 1 (0.53%) Enterprise Storage
7 1 (0.53%) PDA
7 1 (0.53%) Thin Client
7 1 (0.53%) Replication
Operating Systems
1 131 (69.31%) Windows
2 56 (29.63%) Windows Server 2008
3 43 (22.75%) Windows Server 2003
4 41 (21.69%) Windows Server 2012
5 38 (20.11%) Windows XP
6 37 (19.58%) Linux
7 25 (13.23%) Windows 8
8 19 (10.05%) Windows 7
9 12 (6.35%) UNIX
10 8 (4.23%) Windows 2000 Server
11 6 (3.17%) Apple iOS
11 6 (3.17%) Windows Vista
12 5 (2.65%) Windows NT
13 3 (1.59%) Mac OS X
13 3 (1.59%) Solaris
14 1 (0.53%) Windows 2000
14 1 (0.53%) Android
14 1 (0.53%) Ubuntu
14 1 (0.53%) Windows Mobile
14 1 (0.53%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (13.23%) ITIL
2 11 (5.82%) Disaster Recovery
3 10 (5.29%) Change Control
4 9 (4.76%) Load Balancing
5 8 (4.23%) Migration
5 8 (4.23%) ERP
6 7 (3.70%) Data Analysis
7 5 (2.65%) Problem Management
7 5 (2.65%) CRM
7 5 (2.65%) Validation
7 5 (2.65%) Network Monitoring
8 4 (2.12%) Change Management
8 4 (2.12%) Security Management
8 4 (2.12%) Time Management
9 3 (1.59%) Software Distribution
10 2 (1.06%) Root Cause Analysis
10 2 (1.06%) Analytics
10 2 (1.06%) Project Planning
10 2 (1.06%) WFM
10 2 (1.06%) Workflow
Programming Languages
1 35 (18.52%) SQL
2 16 (8.47%) Perl
2 16 (8.47%) Python
2 16 (8.47%) Bash Shell
3 15 (7.94%) PHP
4 10 (5.29%) JavaScript
5 9 (4.76%) PowerShell
6 5 (2.65%) Java
7 2 (1.06%) C
7 2 (1.06%) C#
7 2 (1.06%) C++
7 2 (1.06%) VB.NET
7 2 (1.06%) Shell Script
7 2 (1.06%) XAML
8 1 (0.53%) VB6
8 1 (0.53%) Ruby
8 1 (0.53%) PL/SQL
8 1 (0.53%) VBScript
8 1 (0.53%) VB
Qualifications
1 22 (11.64%) Microsoft Certification
2 17 (8.99%) VMware Certified Professional (VCP)
2 17 (8.99%) Cisco Certification
2 17 (8.99%) Degree
2 17 (8.99%) MCSE
3 16 (8.47%) CCNA
4 10 (5.29%) Citrix Certification
5 9 (4.76%) CCA
6 5 (2.65%) MCITP
6 5 (2.65%) NCDA
7 3 (1.59%) Security Cleared
7 3 (1.59%) MCSA
8 2 (1.06%) HND
8 2 (1.06%) MCTS
9 1 (0.53%) CCVP
9 1 (0.53%) SC Cleared
9 1 (0.53%) CCNP
9 1 (0.53%) MCP
9 1 (0.53%) HNC
Quality Assurance & Compliance
1 11 (5.82%) SLA
2 2 (1.06%) PCI DSS
3 1 (0.53%) ISO/IEC 27001
3 1 (0.53%) COBIT
System Software
1 92 (48.68%) Active Directory
2 38 (20.11%) VMware Infrastructure
3 36 (19.05%) XenApp
4 33 (17.46%) vSphere
5 30 (15.87%) XenDesktop
6 29 (15.34%) Hyper-V
7 18 (9.52%) Squid
8 16 (8.47%) Forefront TMG
9 14 (7.41%) VMware ESXi
10 13 (6.88%) XenServer
11 12 (6.35%) VMware ESX
12 9 (4.76%) Terminal Services
13 6 (3.17%) ISA Server
14 5 (2.65%) Microsoft App-V
14 5 (2.65%) IAG
14 5 (2.65%) UAG
15 4 (2.12%) Shibboleth
16 3 (1.59%) VMware Server
17 2 (1.06%) Terminal Server
Systems Management
1 23 (12.17%) Backup Exec
2 20 (10.58%) SCCM
3 17 (8.99%) SCOM
4 14 (7.41%) WSUS
5 6 (3.17%) Norton AntiVirus
6 5 (2.65%) Cacti
6 5 (2.65%) Symantec Enterprise Vault
7 3 (1.59%) Plesk
8 2 (1.06%) MAILsweeper
8 2 (1.06%) EMC NetWorker
9 1 (0.53%) Cisco IPCC
9 1 (0.53%) Cisco UCCE
9 1 (0.53%) McAfee ePO
9 1 (0.53%) Cisco UCCX
9 1 (0.53%) Cisco CUCM
9 1 (0.53%) Symantec Endpoint Protection
9 1 (0.53%) Netcool
Vendors
1 90 (47.62%) Microsoft
2 69 (36.51%) Citrix
2 69 (36.51%) VMware
3 51 (26.98%) Cisco
4 32 (16.93%) HP
5 23 (12.17%) NetApp
6 18 (9.52%) Symantec
7 16 (8.47%) EMC
8 11 (5.82%) Apple
9 10 (5.29%) IBM
10 9 (4.76%) CheckPoint
10 9 (4.76%) AppSense
10 9 (4.76%) Altiris
11 8 (4.23%) Mitel
11 8 (4.23%) SonicWALL
11 8 (4.23%) Siemens
12 6 (3.17%) SolarWinds
12 6 (3.17%) WatchGuard
13 5 (2.65%) Dell
13 5 (2.65%) Oracle
Birmingham, West Midlands (County)
Search Consultancy
Salary: £30000 - £35000 per annum + Benefits
Posted: 10 hours ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £40000 to £50000 per annum - Excellent benefits
Posted: Yesterday
Stafford, Staffordshire
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + BENEFITS
Posted: 2 days ago
West Midlands
ReThink Recruitment
Salary: £35000 - £43500 per annum + Excellent benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £35K Basic+ benefits
Posted: 2 days ago
Leamington Spa, Warwickshire
Aximis (West) Limited
Salary: Up to £35K Basic+ benefits
Posted: 2 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £23000.00 - £30000.00 per annum
Posted: 8 days ago
Coventry
Ampersand Consulting
Salary: £35000 - £45000 per annum + bonus & benefits
Posted: 8 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + GOLD PARTNER
Posted: 15 days ago
Wolverhampton, West Midlands (County)
Connect
Salary: Depending on experience
Posted: 21 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + GOLD PARTNER
Posted: 23 days ago