The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 115 120 103
Rank change year-on-year
+5 -17
Permanent jobs requiring a Support Engineer 119 97 116
As % of all permanent IT jobs located in the West Midlands 2.03% 1.80% 2.08%
As % of the Job Titles category 2.18% 1.89% 2.20%
Number of salaries quoted 100 92 102
Average salary £27,500 £29,750 £27,500
Average salary % change year-on-year
-7.56% +8.18%
90% offered a salary of more than £22,100 £22,000 £18,200
10% offered a salary of more than £46,000 £39,175 £37,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5449 5121 5278
As % of all permanent IT jobs located in the West Midlands 93.05% 94.83% 94.77%
Number of salaries quoted 4497 4288 4433
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 31 July 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 29 £30,000 +9.09% 6
Staffordshire +15 21 £25,000 - 3
Coventry -32 16 £27,500 -8.33% 5
Shropshire -3 15 £27,500 -21.42% 3
Wolverhampton - 12 £25,250 - 2
Warwickshire -16 8 £27,000 +8.00%
Solihull +21 6 £27,500 -
Worcestershire 0 5 £27,250 -0.90% 1
Walsall - 3 £30,000 -
Halesowen - 2 £29,500 -
Herefordshire - 2 £37,500 - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 157 (63.56%) Windows
2 124 (50.20%) Active Directory
3 95 (38.46%) Microsoft
4 92 (37.25%) VMware
5 73 (29.55%) Windows Server 2008
6 72 (29.15%) MS Exchange
7 64 (25.91%) Cisco
7 64 (25.91%) Citrix
8 63 (25.51%) MS Excel
9 55 (22.27%) Windows Server 2012
10 51 (20.65%) ITIL
11 48 (19.43%) LAN
12 47 (19.03%) Firewall
12 47 (19.03%) VMware Infrastructure
13 45 (18.22%) WAN
13 45 (18.22%) Linux
13 45 (18.22%) MS Office
14 43 (17.41%) Windows Server 2003
15 39 (15.79%) SQL Server
16 38 (15.38%) DNS
17 37 (14.98%) TCP/IP
17 37 (14.98%) Hyper-V
18 34 (13.77%) Windows 7
18 34 (13.77%) Exchange Server 2010
18 34 (13.77%) Windows XP
19 30 (12.15%) Cisco Certification
19 30 (12.15%) Microsoft Certification
19 30 (12.15%) SAN
20 29 (11.74%) SQL
21 24 (9.72%) DHCP

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (29.15%) MS Exchange
2 34 (13.77%) Exchange Server 2010
3 15 (6.07%) IIS
3 15 (6.07%) Exchange Server 2007
4 13 (5.26%) Exchange Server 2013
5 10 (4.05%) SharePoint
6 6 (2.43%) JBoss
6 6 (2.43%) Apache
6 6 (2.43%) MTS
6 6 (2.43%) Tomcat
7 5 (2.02%) Exchange Server 2003
8 4 (1.62%) Blackberry Enterprise Server
9 3 (1.21%) GlassFish
9 3 (1.21%) Lotus Domino
10 2 (0.81%) WordPress
10 2 (0.81%) Lync
10 2 (0.81%) SharePoint Server
10 2 (0.81%) OpenStack
11 1 (0.40%) CMS
11 1 (0.40%) WebLogic
Applications
1 63 (25.51%) MS Excel
2 45 (18.22%) MS Office
3 4 (1.62%) MS Project
4 3 (1.21%) MS Visio
5 2 (0.81%) MS PowerPoint
Business Applications
1 1 (0.40%) Teamcenter
Cloud Services
1 5 (2.02%) Microsoft Azure
1 5 (2.02%) SaaS
1 5 (2.02%) Office 365
2 1 (0.40%) Symantec.cloud
Communications & Networking
1 48 (19.43%) LAN
2 47 (19.03%) Firewall
3 45 (18.22%) WAN
4 38 (15.38%) DNS
5 37 (14.98%) TCP/IP
6 30 (12.15%) SAN
7 24 (9.72%) DHCP
8 21 (8.50%) Wireless
9 20 (8.10%) VPN
10 9 (3.64%) VLAN
11 8 (3.24%) Internet
12 7 (2.83%) OSPF
12 7 (2.83%) BGP
12 7 (2.83%) NAS
13 6 (2.43%) Network Security
13 6 (2.43%) IP Telephony
13 6 (2.43%) VoIP
14 5 (2.02%) Cisco IOS
15 4 (1.62%) Cisco Nexus
15 4 (1.62%) Cisco ASA
Database & Business Intelligence
1 39 (15.79%) SQL Server
2 17 (6.88%) SQL Server 2008
3 11 (4.45%) SQL Server 2005
4 9 (3.64%) SQL Server 2000
5 3 (1.21%) PostgreSQL
5 3 (1.21%) DB2
5 3 (1.21%) MySQL
6 2 (0.81%) Relational Database
6 2 (0.81%) SQL Server Integration Services
6 2 (0.81%) RDBMS
7 1 (0.40%) BusinessObjects
7 1 (0.40%) SQL Server Reporting Services
7 1 (0.40%) OLAP
7 1 (0.40%) Crystal Reports
7 1 (0.40%) SQL Server Analysis Services
7 1 (0.40%) SQL Server 2012
Development Applications
1 4 (1.62%) JIRA
2 2 (0.81%) Hudson
3 1 (0.40%) Team Foundation Server
General
1 20 (8.10%) Finance
2 14 (5.67%) Manufacturing
3 10 (4.05%) Advertising
4 7 (2.83%) Front Office
4 7 (2.83%) Retail
4 7 (2.83%) Telecoms
5 4 (1.62%) Billing
6 2 (0.81%) Back Office
7 1 (0.40%) Automotive
7 1 (0.40%) Legal
7 1 (0.40%) Publishing
7 1 (0.40%) Banking
7 1 (0.40%) French Language
7 1 (0.40%) German Language
Libraries, Frameworks & Software Standards
1 7 (2.83%) .NET
2 6 (2.43%) COM+
2 6 (2.43%) DCOM
2 6 (2.43%) REST
3 3 (1.21%) MSMQ
4 2 (0.81%) HTML5
4 2 (0.81%) XML
4 2 (0.81%) Swing
4 2 (0.81%) HTML
5 1 (0.40%) J2EE
Miscellaneous
1 20 (8.10%) Data Centre
2 9 (3.64%) Analytical Skills
2 9 (3.64%) Blackberry
3 6 (2.43%) Computer Science
3 6 (2.43%) Video Conferencing
4 4 (1.62%) Clustering
5 3 (1.21%) Client/Server
5 3 (1.21%) EqualLogic
6 2 (0.81%) Replication
6 2 (0.81%) Management Information System
6 2 (0.81%) Mathematics
7 1 (0.40%) iPhone
7 1 (0.40%) Handset
7 1 (0.40%) NHS
7 1 (0.40%) Enterprise Storage
Operating Systems
1 157 (63.56%) Windows
2 73 (29.55%) Windows Server 2008
3 55 (22.27%) Windows Server 2012
4 45 (18.22%) Linux
5 43 (17.41%) Windows Server 2003
6 34 (13.77%) Windows XP
6 34 (13.77%) Windows 7
7 17 (6.88%) Windows 8
8 9 (3.64%) Red Hat Enterprise Linux
9 6 (2.43%) UNIX
9 6 (2.43%) Ubuntu
10 5 (2.02%) AIX
11 4 (1.62%) Mac OS X
11 4 (1.62%) Apple iOS
12 3 (1.21%) Mac OS
13 1 (0.40%) Windows 2000 Server
13 1 (0.40%) Solaris
13 1 (0.40%) Windows Vista
13 1 (0.40%) Android
13 1 (0.40%) Windows Phone
Processes & Methodologies
1 51 (20.65%) ITIL
2 21 (8.50%) Service Delivery
3 13 (5.26%) Use Case
4 9 (3.64%) Incident Management
4 9 (3.64%) Mentoring
5 8 (3.24%) Change Control
6 7 (2.83%) Asset Management
7 6 (2.43%) Time Management
7 6 (2.43%) Web Design
7 6 (2.43%) Server Building
8 5 (2.02%) ERP
9 4 (1.62%) E-Commerce
9 4 (1.62%) Line Management
9 4 (1.62%) Network Monitoring
9 4 (1.62%) Root Cause Analysis
9 4 (1.62%) Mobile Device Management
10 3 (1.21%) Agile Software Development
10 3 (1.21%) Service Management
10 3 (1.21%) Stakeholder Management
10 3 (1.21%) Stakeholder Engagement
Programming Languages
1 29 (11.74%) SQL
2 11 (4.45%) Java
3 9 (3.64%) T-SQL
3 9 (3.64%) PHP
4 8 (3.24%) VB
5 7 (2.83%) PowerShell
6 5 (2.02%) VB6
6 5 (2.02%) C#
7 4 (1.62%) C
7 4 (1.62%) JavaScript
7 4 (1.62%) Bash Shell
8 2 (0.81%) Perl
8 2 (0.81%) VB.NET
9 1 (0.40%) Python
9 1 (0.40%) VBScript
Qualifications
1 30 (12.15%) Cisco Certification
1 30 (12.15%) Microsoft Certification
2 24 (9.72%) Degree
3 21 (8.50%) CCNA
4 16 (6.48%) MCITP
5 13 (5.26%) CCNP
6 11 (4.45%) MCSE
6 11 (4.45%) MCSA
7 6 (2.43%) CCIE
8 4 (1.62%) MCTS
9 3 (1.21%) VMware Certified Professional (VCP)
9 3 (1.21%) MCP
9 3 (1.21%) CCA
9 3 (1.21%) Citrix Certification
10 2 (0.81%) CCDP
10 2 (0.81%) SC Cleared
10 2 (0.81%) Security Cleared
11 1 (0.40%) ITIL Certification
11 1 (0.40%) CCVP
Quality Assurance & Compliance
1 17 (6.88%) SLA
2 1 (0.40%) Sarbanes-Oxley
2 1 (0.40%) ISO/IEC 27001
System Software
1 124 (50.20%) Active Directory
2 47 (19.03%) VMware Infrastructure
3 37 (14.98%) Hyper-V
4 11 (4.45%) XenApp
5 10 (4.05%) Terminal Services
6 5 (2.02%) VMware ESX
6 5 (2.02%) vSphere
6 5 (2.02%) VMware ESXi
7 4 (1.62%) VMware Server
7 4 (1.62%) XenDesktop
8 2 (0.81%) Xen
8 2 (0.81%) KVM
8 2 (0.81%) XenServer
9 1 (0.40%) Squid
Systems Management
1 15 (6.07%) SCOM
2 8 (3.24%) SCCM
3 6 (2.43%) Nagios
4 5 (2.02%) Tivoli
5 4 (1.62%) Backup Exec
6 3 (1.21%) Norton AntiVirus
7 2 (0.81%) NetBackup
8 1 (0.40%) Tivoli Storage Manager
8 1 (0.40%) Systems Management Server (SMS)
8 1 (0.40%) CiscoWorks
8 1 (0.40%) McAfee ePO
Vendors
1 95 (38.46%) Microsoft
2 92 (37.25%) VMware
3 64 (25.91%) Cisco
3 64 (25.91%) Citrix
4 12 (4.86%) NetApp
4 12 (4.86%) HP
4 12 (4.86%) Oracle
5 11 (4.45%) CheckPoint
6 8 (3.24%) McAfee
6 8 (3.24%) SAP
6 8 (3.24%) IBM
7 7 (2.83%) Fortinet
8 6 (2.43%) Dell
8 6 (2.43%) Apple
8 6 (2.43%) Juniper
9 5 (2.02%) Avaya
9 5 (2.02%) Red Hat
9 5 (2.02%) F5
10 4 (1.62%) SonicWALL
10 4 (1.62%) Symantec
West Midlands
Harrington Boyd
Salary: £40000 - £54000 per annum + pension
Posted: 12 hours ago
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £28,000 to £32,000 per annum
Posted: Yesterday
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday
Dudley, West Midlands (County)
Pertemps - Dudley Commercial
Salary: 20k to 25k per year GBP
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Search Consultancy
Posted: Yesterday
Birmingham, West Midlands (County)
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum 15% shift allowance
Posted: Yesterday
Wolverhampton
Real Staffing
Salary: £25000 - £30000 per annum + competitive
Posted: Yesterday
Worcestershire
People Source Consulting
Salary: £28000 - £30000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Rizz Search & Selection
Salary: From £16,000 to £18,000 per annum
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Anderson Scott Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Burton-On-Trent, Staffordshire
Senitor Associates
Salary: £20000 - £25000 per annum + Great Company + Benefits
Posted: 2 days ago
Stafford, Staffordshire
Senitor Associates
Salary: £20000 - £25000 per annum + Great Company + Benefits
Posted: 3 days ago
Hereford, Herefordshire
Hoople Ltd
Salary: From £27,540 to £34,680 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Net Talent
Posted: 3 days ago
Coventry, West Midlands (County)
Searchability
Salary: £28000 - £32000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
London, Coventry, Sheffiled
Trustmarque
Salary: Up to £30,000
Posted: 7 days ago
Telford, Shropshire
HMRC
Salary: From £35,409 to £39,842 per annum
Posted: 15 days ago
Telford
HMRC
Salary: SO £35,409 - £39,842 per annum
Posted: 15 days ago
Telford, Shropshire
HMRC
Posted: 16 days ago