The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 104 116 115
Rank change year-on-year
+12 -1
Permanent jobs requiring a Support Engineer 100 89 78
As % of all permanent IT jobs located in the West Midlands 2.02% 1.78% 1.67%
As % of the Job Titles category 2.12% 1.87% 1.74%
Number of salaries quoted 85 80 70
Average salary £27,500 £23,000 £30,000
Average salary % change year-on-year
+19.56% -23.33%
90% offered a salary of more than £21,600 £19,000 £20,000
10% offered a salary of more than £40,000 £38,200 £38,100
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4722 4767 4494
As % of all permanent IT jobs located in the West Midlands 95.49% 95.17% 95.98%
Number of salaries quoted 3941 3993 3869
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Engineer
England

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 18 April 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham -1 28 £26,000 -5.45% 3
Shropshire -2 17 £25,000 +8.69%
Coventry +19 14 £30,000 +34.83% 4
Herefordshire - 11 £33,750 - 1
Staffordshire -1 10 £24,750 -6.60%
Warwickshire +5 6 £23,000 +21.05% 1
Solihull - 6 £28,500 -
Worcestershire +2 3 £25,000 +19.04% 3
Walsall +2 1 £19,000 -15.55%
Wolverhampton -10 1 £30,000 +20.00%
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 127 (66.84%) Windows
2 109 (57.37%) Active Directory
3 76 (40.00%) Microsoft
4 58 (30.53%) Firewall
5 52 (27.37%) Windows Server 2008
6 51 (26.84%) MS Exchange
6 51 (26.84%) Cisco
7 49 (25.79%) SQL
8 47 (24.74%) MS Office
8 47 (24.74%) Citrix
9 46 (24.21%) Windows Server 2003
9 46 (24.21%) VMware
10 41 (21.58%) DNS
10 41 (21.58%) MS Excel
11 36 (18.95%) Windows XP
11 36 (18.95%) WAN
12 32 (16.84%) LAN
13 31 (16.32%) SQL Server
14 30 (15.79%) Linux
15 29 (15.26%) VMware Infrastructure
16 28 (14.74%) ITIL
17 27 (14.21%) Windows Server 2012
18 25 (13.16%) Windows 7
18 25 (13.16%) TCP/IP
19 24 (12.63%) SharePoint
19 24 (12.63%) IIS
20 22 (11.58%) SAN
20 22 (11.58%) Finance
20 22 (11.58%) Hyper-V
21 21 (11.05%) Degree

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (26.84%) MS Exchange
2 24 (12.63%) SharePoint
2 24 (12.63%) IIS
3 17 (8.95%) Exchange Server 2010
4 16 (8.42%) Exchange Server 2003
5 13 (6.84%) Exchange Server 2013
6 11 (5.79%) Blackberry Enterprise Server
7 10 (5.26%) Exchange Server 2007
8 9 (4.74%) Lync
9 7 (3.68%) Apache
10 4 (2.11%) Moodle
11 2 (1.05%) SharePoint 2010
11 2 (1.05%) CMS
12 1 (0.53%) SharePoint Server
12 1 (0.53%) GroupWise
12 1 (0.53%) IBM Notes
Applications
1 47 (24.74%) MS Office
2 41 (21.58%) MS Excel
3 11 (5.79%) MS Visio
Business Applications
1 4 (2.11%) Dynamics CRM
2 2 (1.05%) Remedy ITSM
2 2 (1.05%) Remedy AR System
3 1 (0.53%) assyst
3 1 (0.53%) Dynamics AX
3 1 (0.53%) Dynamics NAV
Cloud Services
1 12 (6.32%) Office 365
2 2 (1.05%) Google Apps
3 1 (0.53%) Microsoft Azure
Communications & Networking
1 58 (30.53%) Firewall
2 41 (21.58%) DNS
3 36 (18.95%) WAN
4 32 (16.84%) LAN
5 25 (13.16%) TCP/IP
6 22 (11.58%) SAN
7 19 (10.00%) VoIP
8 18 (9.47%) VPN
9 17 (8.95%) DHCP
10 12 (6.32%) SSL
10 12 (6.32%) Wi-Fi
11 11 (5.79%) VLAN
11 11 (5.79%) SSH
12 10 (5.26%) Internet
13 9 (4.74%) MPLS
13 9 (4.74%) Cisco ASA
14 8 (4.21%) HTTP
15 7 (3.68%) OSPF
15 7 (3.68%) BGP
16 6 (3.16%) LDAP
Database & Business Intelligence
1 31 (16.32%) SQL Server
2 9 (4.74%) SQL Server 2008
3 7 (3.68%) SQL Server 2005
3 7 (3.68%) MySQL
4 4 (2.11%) MS Access
5 3 (1.58%) RDBMS
5 3 (1.58%) Relational Database
6 2 (1.05%) SQL Server 2012
6 2 (1.05%) SQL Server 2000
7 1 (0.53%) PostgreSQL
7 1 (0.53%) SQL Server Reporting Services
Development Applications
1 12 (6.32%) Visual Studio
2 1 (0.53%) Team Foundation Server
General
1 22 (11.58%) Finance
2 9 (4.74%) Manufacturing
3 8 (4.21%) Publishing
4 6 (3.16%) Advertising
4 6 (3.16%) Telecoms
5 3 (1.58%) Front Office
6 2 (1.05%) Banking
7 1 (0.53%) Retail
Libraries, Frameworks & Software Standards
1 15 (7.89%) .NET
2 7 (3.68%) CSS
3 5 (2.63%) LAMP
3 5 (2.63%) COM
4 4 (2.11%) ASP.NET
4 4 (2.11%) Web Services
4 4 (2.11%) XML
4 4 (2.11%) HTML
5 3 (1.58%) .NET Framework
5 3 (1.58%) J2EE
6 1 (0.53%) Application Packaging
6 1 (0.53%) WCF
6 1 (0.53%) jQuery
Miscellaneous
1 8 (4.21%) Enterprise Storage
2 7 (3.68%) Clustering
3 6 (3.16%) Blackberry
4 5 (2.63%) Management Information System
4 5 (2.63%) Computer Science
4 5 (2.63%) Statistics
4 5 (2.63%) Biometrics
4 5 (2.63%) Smartcard
5 4 (2.11%) Open Source
5 4 (2.11%) VLE
6 3 (1.58%) Replication
6 3 (1.58%) Smartphone
7 2 (1.05%) Data Integration
7 2 (1.05%) EqualLogic
7 2 (1.05%) CMDB
8 1 (0.53%) PDA
8 1 (0.53%) Thin Client
8 1 (0.53%) Fat Client
8 1 (0.53%) Mobile Computing
Operating Systems
1 127 (66.84%) Windows
2 52 (27.37%) Windows Server 2008
3 46 (24.21%) Windows Server 2003
4 36 (18.95%) Windows XP
5 30 (15.79%) Linux
6 27 (14.21%) Windows Server 2012
7 25 (13.16%) Windows 7
8 17 (8.95%) Windows 8
9 16 (8.42%) UNIX
10 12 (6.32%) Windows 2000
11 8 (4.21%) Solaris
12 6 (3.16%) Windows Vista
13 5 (2.63%) Mac OS X
13 5 (2.63%) Windows 2000 Server
14 2 (1.05%) Windows NT
15 1 (0.53%) Ubuntu
15 1 (0.53%) Windows Mobile
Processes & Methodologies
1 28 (14.74%) ITIL
2 11 (5.79%) Load Balancing
2 11 (5.79%) Root Cause Analysis
2 11 (5.79%) Change Control
3 9 (4.74%) Problem Management
3 9 (4.74%) CRM
4 8 (4.21%) Incident Management
4 8 (4.21%) Workflow
5 7 (3.68%) Disaster Recovery
5 7 (3.68%) Data Analysis
5 7 (3.68%) ERP
5 7 (3.68%) Time Management
6 6 (3.16%) Service Management
7 5 (2.63%) Identity Management
7 5 (2.63%) Software Deployment
7 5 (2.63%) Cyber Security
7 5 (2.63%) Network Monitoring
8 4 (2.11%) WAN Optimisation
8 4 (2.11%) Network Management
8 4 (2.11%) Business Development
Programming Languages
1 49 (25.79%) SQL
2 18 (9.47%) Perl
3 12 (6.32%) Bash Shell
4 9 (4.74%) PHP
4 9 (4.74%) PowerShell
5 8 (4.21%) Java
6 5 (2.63%) Shell Script
6 5 (2.63%) Python
7 4 (2.11%) VB.NET
7 4 (2.11%) C#
7 4 (2.11%) C++
8 3 (1.58%) JavaScript
8 3 (1.58%) VB
8 3 (1.58%) C
9 2 (1.05%) Ruby
10 1 (0.53%) VBA
Qualifications
1 21 (11.05%) Degree
2 14 (7.37%) Cisco Certification
3 10 (5.26%) Microsoft Certification
4 9 (4.74%) CCNA
5 8 (4.21%) Security Cleared
6 6 (3.16%) SC Cleared
6 6 (3.16%) CCNP
7 5 (2.63%) MCSE
8 3 (1.58%) MCSA
9 2 (1.05%) VMware Certified Professional (VCP)
10 1 (0.53%) CCVP
10 1 (0.53%) MCTS
10 1 (0.53%) MCITP
10 1 (0.53%) CCA
10 1 (0.53%) Citrix Certification
10 1 (0.53%) ITIL Certification
10 1 (0.53%) MCP
Quality Assurance & Compliance
1 16 (8.42%) SLA
2 2 (1.05%) PCI DSS
3 1 (0.53%) ISO/IEC 27001
System Software
1 109 (57.37%) Active Directory
2 29 (15.26%) VMware Infrastructure
3 22 (11.58%) Hyper-V
4 17 (8.95%) Forefront TMG
5 13 (6.84%) XenApp
5 13 (6.84%) XenDesktop
5 13 (6.84%) vSphere
6 6 (3.16%) Squid
7 5 (2.63%) Microsoft App-V
7 5 (2.63%) VMware ESX
7 5 (2.63%) Terminal Services
7 5 (2.63%) ISA Server
7 5 (2.63%) IAG
7 5 (2.63%) UAG
8 4 (2.11%) Shibboleth
9 3 (1.58%) XenServer
9 3 (1.58%) BlackBerry Internet Service
10 1 (0.53%) Terminal Server
10 1 (0.53%) VMware ESXi
Systems Management
1 17 (8.95%) SCCM
2 16 (8.42%) SCOM
3 14 (7.37%) Backup Exec
4 13 (6.84%) WSUS
5 7 (3.68%) Norton AntiVirus
6 5 (2.63%) Cacti
6 5 (2.63%) Symantec Enterprise Vault
7 3 (1.58%) Control-M
7 3 (1.58%) Plesk
7 3 (1.58%) ITRS Geneos
8 2 (1.05%) Tivoli
8 2 (1.05%) Tivoli Monitoring
9 1 (0.53%) Cisco IPCC
9 1 (0.53%) EMC NetWorker
9 1 (0.53%) MAILsweeper
9 1 (0.53%) Netcool
9 1 (0.53%) Cisco UCCE
9 1 (0.53%) McAfee ePO
9 1 (0.53%) Cisco UCCX
9 1 (0.53%) Cisco CUCM
Vendors
1 76 (40.00%) Microsoft
2 51 (26.84%) Cisco
3 47 (24.74%) Citrix
4 46 (24.21%) VMware
5 13 (6.84%) Symantec
5 13 (6.84%) NetApp
6 12 (6.32%) CheckPoint
6 12 (6.32%) HP
7 9 (4.74%) Oracle
8 8 (4.21%) Dell
8 8 (4.21%) Altiris
9 7 (3.68%) AppSense
10 6 (3.16%) SolarWinds
10 6 (3.16%) Sybase
10 6 (3.16%) EMC
11 5 (2.63%) SonicWALL
11 5 (2.63%) Apple
11 5 (2.63%) Sophos
11 5 (2.63%) McAfee
12 4 (2.11%) F5
Coventry, West Midlands (County)
Understanding Recruitment
Salary: £20000 - £25000 per annum + benefits - strong.
Posted: 6 hours ago
Birmingham, West Midlands (County)
Roc Search
Salary: £29000 - £31000 per annum + benefits
Posted: 3 days ago
Leamington Spa, Warwickshire
Sega Europe
Salary: Competitive, Depending on Experience
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
Brierley Hill, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + benefits
Posted: 4 days ago
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £30000 per annum + Benefits
Posted: 5 days ago
Bromsgrove
Recruitment Genius
Salary: £16000 - £23000 per annum
Posted: 9 days ago
Birmingham
Nicoll Curtin
Salary: £40000 - £50000 per annum + Bonus + Excellent benefits
Posted: 12 days ago
Coventry
Cathcart Associates
Salary: £0000 - £1 per annum + Benefits
Posted: 17 days ago
Leominster, Herefordshire
CCity IT
Posted: 23 days ago