The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 102 76 118
Rank change year-on-year
-26 +42
Permanent jobs requiring a Support Engineer 115 156 77
As % of all permanent IT jobs located in the West Midlands 2.11% 2.86% 1.60%
As % of the Job Titles category 2.21% 3.02% 1.69%
Number of salaries quoted 106 142 70
Average salary £27,500 £31,250 £28,500
Average salary % change year-on-year
-12.00% +9.64%
90% offered a salary of more than £22,000 £19,500 £21,000
10% offered a salary of more than £40,000 £40,000 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5203 5169 4550
As % of all permanent IT jobs located in the West Midlands 95.42% 94.72% 94.65%
Number of salaries quoted 4311 4390 3890
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 29 August 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +14 37 £30,000 -4.00% 2
Birmingham -14 30 £27,500 -15.38% 3
Staffordshire -14 15 £24,500 -2.00% 3
Warwickshire -11 14 £25,750 -29.93%
Shropshire -8 11 £32,500 +36.84%
Wolverhampton - 4 £24,000 -
Dudley +2 2 £38,000 +38.18%
Solihull -5 1 - -
Worcestershire -5 1 £30,000 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 141 (69.12%) Windows
2 92 (45.10%) Microsoft
3 82 (40.20%) Active Directory
4 79 (38.73%) Citrix
5 73 (35.78%) VMware
6 66 (32.35%) MS Exchange
6 66 (32.35%) DNS
7 57 (27.94%) Windows Server 2008
8 55 (26.96%) Cisco
9 50 (24.51%) TCP/IP
10 48 (23.53%) Firewall
11 46 (22.55%) DHCP
12 45 (22.06%) Windows Server 2003
13 43 (21.08%) XenApp
14 42 (20.59%) HP
14 42 (20.59%) Windows Server 2012
15 39 (19.12%) Linux
15 39 (19.12%) VMware Infrastructure
16 38 (18.63%) MS Office
16 38 (18.63%) vSphere
17 37 (18.14%) SQL
18 36 (17.65%) MS Excel
19 35 (17.16%) Exchange Server 2010
20 34 (16.67%) XenDesktop
20 34 (16.67%) ITIL
21 32 (15.69%) SAN
22 31 (15.20%) Windows XP
23 30 (14.71%) LAN
24 29 (14.22%) Microsoft Certification
24 29 (14.22%) NetApp

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (32.35%) MS Exchange
2 35 (17.16%) Exchange Server 2010
3 23 (11.27%) Exchange Server 2003
4 21 (10.29%) SharePoint
5 20 (9.80%) Exchange Server 2013
6 17 (8.33%) Blackberry Enterprise Server
7 16 (7.84%) Apache
8 15 (7.35%) Exchange Server 2007
9 14 (6.86%) IIS
10 11 (5.39%) Lync
11 5 (2.45%) Moodle
11 5 (2.45%) SharePoint Server
12 3 (1.47%) IBM Notes
12 3 (1.47%) Tomcat
12 3 (1.47%) WebLogic
13 2 (0.98%) Lotus Domino
13 2 (0.98%) CMS
14 1 (0.49%) GroupWise
Applications
1 38 (18.63%) MS Office
2 36 (17.65%) MS Excel
3 10 (4.90%) MS Visio
Business Applications
1 3 (1.47%) Dynamics CRM
2 1 (0.49%) Sage 50
2 1 (0.49%) Exchequer
2 1 (0.49%) assyst
Cloud Services
1 12 (5.88%) Office 365
2 1 (0.49%) Cloud Computing
2 1 (0.49%) Microsoft Azure
Communications & Networking
1 66 (32.35%) DNS
2 50 (24.51%) TCP/IP
3 48 (23.53%) Firewall
4 46 (22.55%) DHCP
5 32 (15.69%) SAN
6 30 (14.71%) LAN
7 27 (13.24%) WAN
8 15 (7.35%) VoIP
8 15 (7.35%) Internet
9 12 (5.88%) iSCSI
10 11 (5.39%) NAS
10 11 (5.39%) Fibre Channel
10 11 (5.39%) NetScaler
11 10 (4.90%) SSH
12 9 (4.41%) VLAN
12 9 (4.41%) Cisco ASA
13 8 (3.92%) VPN
14 7 (3.43%) HTTP
14 7 (3.43%) Wireless
15 6 (2.94%) Cisco IOS
Database & Business Intelligence
1 26 (12.75%) SQL Server
2 9 (4.41%) MySQL
3 7 (3.43%) SQL Server 2005
3 7 (3.43%) SQL Server 2008
4 4 (1.96%) SQL Server 2012
5 1 (0.49%) Oracle Database
5 1 (0.49%) SQL Server 2000
Development Applications
1 9 (4.41%) Visual Studio
2 3 (1.47%) JIRA
3 1 (0.49%) Hudson
General
1 17 (8.33%) Finance
2 9 (4.41%) Manufacturing
3 6 (2.94%) Publishing
4 3 (1.47%) Telecoms
5 2 (0.98%) Law
6 1 (0.49%) Aerospace
6 1 (0.49%) Retail
6 1 (0.49%) Billing
Libraries, Frameworks & Software Standards
1 12 (5.88%) .NET
2 5 (2.45%) COM
2 5 (2.45%) XML
3 4 (1.96%) HTML
3 4 (1.96%) LAMP
4 3 (1.47%) Ajax
4 3 (1.47%) .NET Framework
4 3 (1.47%) CSS
5 2 (0.98%) Web Services
5 2 (0.98%) ASP.NET
5 2 (0.98%) Middleware
6 1 (0.49%) REST
Miscellaneous
1 14 (6.86%) Blackberry
2 12 (5.88%) Computer Science
3 6 (2.94%) Clustering
4 4 (1.96%) VLE
4 4 (1.96%) Open Source
5 3 (1.47%) Management Information System
5 3 (1.47%) Client/Server
6 1 (0.49%) Thin Client
6 1 (0.49%) Replication
6 1 (0.49%) PDA
6 1 (0.49%) CCTV
6 1 (0.49%) Statistics
6 1 (0.49%) Mobile App
6 1 (0.49%) Fat Client
Operating Systems
1 141 (69.12%) Windows
2 57 (27.94%) Windows Server 2008
3 45 (22.06%) Windows Server 2003
4 42 (20.59%) Windows Server 2012
5 39 (19.12%) Linux
6 31 (15.20%) Windows XP
7 24 (11.76%) Windows 8
8 19 (9.31%) Windows 7
9 11 (5.39%) UNIX
10 8 (3.92%) Apple iOS
10 8 (3.92%) Windows 2000 Server
11 6 (2.94%) Windows Vista
12 5 (2.45%) Windows NT
13 1 (0.49%) Android
13 1 (0.49%) Windows Mobile
13 1 (0.49%) Red Hat Enterprise Linux
Processes & Methodologies
1 34 (16.67%) ITIL
2 15 (7.35%) Disaster Recovery
3 7 (3.43%) ERP
3 7 (3.43%) Service Management
4 6 (2.94%) Data Analysis
4 6 (2.94%) Load Balancing
4 6 (2.94%) Change Control
4 6 (2.94%) Network Monitoring
4 6 (2.94%) Kalman Filter
5 5 (2.45%) Validation
5 5 (2.45%) Migration
6 4 (1.96%) Time Management
7 3 (1.47%) Software Distribution
7 3 (1.47%) CRM
7 3 (1.47%) SOA
8 2 (0.98%) Project Management
8 2 (0.98%) PRINCE2
8 2 (0.98%) Service Delivery
8 2 (0.98%) Project Planning
8 2 (0.98%) Root Cause Analysis
Programming Languages
1 37 (18.14%) SQL
2 16 (7.84%) Python
2 16 (7.84%) PHP
3 14 (6.86%) Bash Shell
4 13 (6.37%) Perl
5 10 (4.90%) JavaScript
6 7 (3.43%) PowerShell
7 6 (2.94%) Java
8 3 (1.47%) C#
9 2 (0.98%) VB.NET
9 2 (0.98%) XAML
10 1 (0.49%) VB6
10 1 (0.49%) Ruby
10 1 (0.49%) Shell Script
10 1 (0.49%) VBScript
10 1 (0.49%) VB
10 1 (0.49%) C++
10 1 (0.49%) C
10 1 (0.49%) PL/SQL
Qualifications
1 29 (14.22%) Microsoft Certification
2 24 (11.76%) MCSE
3 21 (10.29%) Cisco Certification
4 20 (9.80%) Degree
5 19 (9.31%) VMware Certified Professional (VCP)
6 18 (8.82%) CCNA
7 11 (5.39%) Citrix Certification
8 10 (4.90%) CCA
9 8 (3.92%) MCITP
10 6 (2.94%) NCDA
11 5 (2.45%) Security Cleared
11 5 (2.45%) MCSA
12 3 (1.47%) MCP
12 3 (1.47%) SC Cleared
13 2 (0.98%) HND
13 2 (0.98%) MCTS
14 1 (0.49%) ITIL Certification
14 1 (0.49%) Network+ Certification
14 1 (0.49%) CCVP
14 1 (0.49%) HNC
Quality Assurance & Compliance
1 14 (6.86%) SLA
2 1 (0.49%) COBIT
System Software
1 82 (40.20%) Active Directory
2 43 (21.08%) XenApp
3 39 (19.12%) VMware Infrastructure
4 38 (18.63%) vSphere
5 34 (16.67%) XenDesktop
6 28 (13.73%) Hyper-V
7 19 (9.31%) Squid
8 16 (7.84%) VMware ESXi
9 14 (6.86%) Forefront TMG
10 12 (5.88%) XenServer
11 10 (4.90%) VMware ESX
12 8 (3.92%) Terminal Services
13 6 (2.94%) ISA Server
14 5 (2.45%) Microsoft App-V
14 5 (2.45%) IAG
14 5 (2.45%) UAG
15 4 (1.96%) Shibboleth
16 3 (1.47%) VMware Server
17 2 (0.98%) Terminal Server
Systems Management
1 21 (10.29%) Backup Exec
2 19 (9.31%) SCCM
3 18 (8.82%) SCOM
4 14 (6.86%) WSUS
5 5 (2.45%) Cacti
5 5 (2.45%) Symantec Enterprise Vault
6 4 (1.96%) Plesk
7 3 (1.47%) Norton AntiVirus
8 2 (0.98%) MAILsweeper
8 2 (0.98%) EMC NetWorker
9 1 (0.49%) Cisco IPCC
9 1 (0.49%) Cisco UCCE
9 1 (0.49%) Cisco UCCX
9 1 (0.49%) Cisco CUCM
9 1 (0.49%) Symantec Endpoint Protection
Vendors
1 92 (45.10%) Microsoft
2 79 (38.73%) Citrix
3 73 (35.78%) VMware
4 55 (26.96%) Cisco
5 42 (20.59%) HP
6 29 (14.22%) NetApp
7 19 (9.31%) EMC
8 14 (6.86%) Symantec
9 13 (6.37%) SonicWALL
9 13 (6.37%) IBM
10 11 (5.39%) Apple
11 10 (4.90%) CheckPoint
12 9 (4.41%) Mitel
12 9 (4.41%) Siemens
13 8 (3.92%) AppSense
14 7 (3.43%) Altiris
15 6 (2.94%) WatchGuard
15 6 (2.94%) SolarWinds
16 4 (1.96%) JBoss
16 4 (1.96%) Kaseya
Coventry, West Midlands (County)
CV Screen Ltd
Salary: Up to £30k plus benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Walsall
Huxley Associates
Salary: £30000 - £35000 per annum + competitive
Posted: 9 days ago
Lichfield, Staffordshire
Blues Point Ltd
Salary: From £20,000 to £25,000 per annum plus bens inc bonus and pension
Posted: 25 days ago
Coventry
Cathcart Associates
Salary: Benefits
Posted: 26 days ago