The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 85 116 138
Rank change year-on-year
+31 +22
Permanent jobs requiring a Support Engineer 145 83 59
As % of all permanent IT jobs located in the West Midlands 2.89% 1.88% 1.25%
As % of the Job Titles category 3.01% 1.99% 1.29%
Number of salaries quoted 126 63 52
Average salary £29,000 £25,000 £30,000
Average salary % change year-on-year
+16.00% -16.66%
90% offered a salary of more than £21,650 £18,950 £20,050
10% offered a salary of more than £45,000 £40,000 £36,500
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4810 4165 4561
As % of all permanent IT jobs located in the West Midlands 95.80% 94.42% 96.33%
Number of salaries quoted 4236 3466 3976
Average salary £38,000 £37,500 £36,000
Average salary % change year-on-year
+1.33% +4.16%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 27 January 2015.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +25 69 £31,000 +24.00% 4
Coventry +4 17 £27,500 +10.00%
Shropshire -5 16 £30,500 +12.96% 2
Warwickshire +2 15 £27,850 -30.37% 1
Staffordshire +2 11 £24,500 +4.25%
Solihull 0 6 £27,500 +48.64%
Walsall +3 5 £27,000 +3.84%
Wolverhampton -5 4 £29,750 +2.58%
Dudley - 2 £25,625 -
Worcestershire -2 1 £36,000 +94.59% 4
Herefordshire - 1 £19,500 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 196 (67.82%) Windows
2 130 (44.98%) Active Directory
3 128 (44.29%) VMware
4 124 (42.91%) Microsoft
5 84 (29.07%) MS Exchange
6 82 (28.37%) Windows Server 2008
7 79 (27.34%) VMware Infrastructure
8 71 (24.57%) MS Excel
8 71 (24.57%) Citrix
9 63 (21.80%) Cisco
10 61 (21.11%) Hyper-V
11 58 (20.07%) Firewall
12 55 (19.03%) SQL Server
13 53 (18.34%) ITIL
14 52 (17.99%) DNS
15 51 (17.65%) Windows Server 2003
15 51 (17.65%) SQL
15 51 (17.65%) LAN
16 50 (17.30%) SAN
17 48 (16.61%) WAN
18 46 (15.92%) Windows Server 2012
19 42 (14.53%) vSphere
20 37 (12.80%) Cisco Certification
20 37 (12.80%) Microsoft Certification
20 37 (12.80%) TCP/IP
21 36 (12.46%) HP
22 33 (11.42%) Exchange Server 2010
22 33 (11.42%) DHCP
23 31 (10.73%) MS Office
23 31 (10.73%) NetApp

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (29.07%) MS Exchange
2 33 (11.42%) Exchange Server 2010
3 26 (9.00%) SharePoint
4 18 (6.23%) Exchange Server 2007
5 17 (5.88%) Exchange Server 2013
6 11 (3.81%) Lync
6 11 (3.81%) Exchange Server 2003
7 8 (2.77%) IIS
8 7 (2.42%) Blackberry Enterprise Server
9 5 (1.73%) SharePoint Server
10 4 (1.38%) JBoss
10 4 (1.38%) Tomcat
11 3 (1.04%) WebLogic
12 2 (0.69%) Apache
12 2 (0.69%) CMS
12 2 (0.69%) Moodle
12 2 (0.69%) SharePoint 2013
13 1 (0.35%) SharePoint 2010
13 1 (0.35%) EPiServer CMS
13 1 (0.35%) WebSphere
Applications
1 71 (24.57%) MS Excel
2 31 (10.73%) MS Office
3 3 (1.04%) MS Visio
4 2 (0.69%) MS Project
Business Applications
1 1 (0.35%) Teamcenter
1 1 (0.35%) Dynamics CRM
1 1 (0.35%) Dynamics AX
Cloud Services
1 15 (5.19%) Office 365
2 1 (0.35%) IaaS
2 1 (0.35%) Cloud Computing
2 1 (0.35%) Microsoft Azure
Communications & Networking
1 58 (20.07%) Firewall
2 52 (17.99%) DNS
3 51 (17.65%) LAN
4 50 (17.30%) SAN
5 48 (16.61%) WAN
6 37 (12.80%) TCP/IP
7 33 (11.42%) DHCP
8 27 (9.34%) VPN
9 14 (4.84%) VLAN
10 13 (4.50%) NAS
11 11 (3.81%) Wireless
12 10 (3.46%) Network Security
12 10 (3.46%) DDNS
13 8 (2.77%) MPLS
14 7 (2.42%) Cisco IOS
14 7 (2.42%) IP Telephony
14 7 (2.42%) SSH
15 6 (2.08%) Cisco ASA
15 6 (2.08%) OSPF
15 6 (2.08%) BGP
Database & Business Intelligence
1 55 (19.03%) SQL Server
2 19 (6.57%) SQL Server 2008
3 12 (4.15%) SQL Server 2005
4 11 (3.81%) SQL Server 2012
5 4 (1.38%) SQL Server 2000
6 3 (1.04%) BusinessObjects
7 2 (0.69%) MySQL
7 2 (0.69%) MS Access
Development Applications
1 11 (3.81%) Visual Studio
2 3 (1.04%) JIRA
3 1 (0.35%) Hudson
3 1 (0.35%) Subversion
General
1 21 (7.27%) Finance
2 9 (3.11%) Telecoms
2 9 (3.11%) Manufacturing
3 6 (2.08%) Advertising
4 2 (0.69%) Marketing
4 2 (0.69%) Automotive
4 2 (0.69%) Law
5 1 (0.35%) Banking
5 1 (0.35%) Billing
5 1 (0.35%) Local Government
Libraries, Frameworks & Software Standards
1 22 (7.61%) .NET
2 12 (4.15%) ASP.NET
3 7 (2.42%) CSS
3 7 (2.42%) XML
4 6 (2.08%) Ajax
4 6 (2.08%) .NET Framework
4 6 (2.08%) HTML
5 3 (1.04%) COM
6 2 (0.69%) Middleware
7 1 (0.35%) REST
7 1 (0.35%) Web Services
Miscellaneous
1 15 (5.19%) Analytical Skills
2 9 (3.11%) Blackberry
3 8 (2.77%) Computer Science
4 7 (2.42%) Management Information System
4 7 (2.42%) Clustering
5 6 (2.08%) EqualLogic
6 5 (1.73%) Mobile Computing
6 5 (1.73%) Video Conferencing
7 3 (1.04%) CLARiiON
8 1 (0.35%) EPoS
8 1 (0.35%) CCTV
8 1 (0.35%) Statistics
8 1 (0.35%) AS400
8 1 (0.35%) Replication
8 1 (0.35%) Mobile App
Operating Systems
1 196 (67.82%) Windows
2 82 (28.37%) Windows Server 2008
3 51 (17.65%) Windows Server 2003
4 46 (15.92%) Windows Server 2012
5 31 (10.73%) Windows 7
6 25 (8.65%) Windows XP
7 22 (7.61%) Linux
8 21 (7.27%) Windows 8
9 8 (2.77%) UNIX
10 7 (2.42%) Windows Vista
11 5 (1.73%) VMS
12 4 (1.38%) AIX
12 4 (1.38%) Android
13 3 (1.04%) Apple iOS
14 1 (0.35%) Mac OS
14 1 (0.35%) Ubuntu
Processes & Methodologies
1 53 (18.34%) ITIL
2 22 (7.61%) Service Management
3 19 (6.57%) Use Case
4 18 (6.23%) Service Delivery
5 17 (5.88%) Disaster Recovery
6 12 (4.15%) Continuous Improvement
7 11 (3.81%) Network Monitoring
8 10 (3.46%) Incident Management
9 9 (3.11%) ERP
10 7 (2.42%) Business Continuity
10 7 (2.42%) Network Design
11 6 (2.08%) Web Development
11 6 (2.08%) Capacity Planning
12 5 (1.73%) Data Analysis
13 4 (1.38%) Network Management
13 4 (1.38%) ITIL V3
13 4 (1.38%) ITIL V2
13 4 (1.38%) Line Management
13 4 (1.38%) Mentoring
14 3 (1.04%) Root Cause Analysis
Programming Languages
1 51 (17.65%) SQL
2 13 (4.50%) C#
3 10 (3.46%) Java
4 6 (2.08%) JavaScript
4 6 (2.08%) VB
4 6 (2.08%) VB.NET
5 4 (1.38%) PHP
5 4 (1.38%) PL/SQL
5 4 (1.38%) VB6
6 3 (1.04%) PowerShell
7 2 (0.69%) C
7 2 (0.69%) VBA
7 2 (0.69%) T-SQL
Qualifications
1 37 (12.80%) Cisco Certification
1 37 (12.80%) Microsoft Certification
2 29 (10.03%) MCSE
2 29 (10.03%) CCNA
3 13 (4.50%) MCSA
3 13 (4.50%) Degree
4 12 (4.15%) VMware Certified Professional (VCP)
5 10 (3.46%) CCA
5 10 (3.46%) Citrix Certification
6 6 (2.08%) Security Cleared
7 5 (1.73%) MCITP
8 3 (1.04%) MCP
9 2 (0.69%) SC Cleared
9 2 (0.69%) CCNP
10 1 (0.35%) ITIL Certification
10 1 (0.35%) Network+ Certification
10 1 (0.35%) NCDA
10 1 (0.35%) ITIL Foundation Certificate
10 1 (0.35%) CCENT
Quality Assurance & Compliance
1 30 (10.38%) SLA
System Software
1 130 (44.98%) Active Directory
2 79 (27.34%) VMware Infrastructure
3 61 (21.11%) Hyper-V
4 42 (14.53%) vSphere
5 26 (9.00%) XenApp
6 9 (3.11%) VMware ESX
7 8 (2.77%) vCloud
8 7 (2.42%) XenDesktop
9 6 (2.08%) XenServer
10 4 (1.38%) VMware ESXi
10 4 (1.38%) Microsoft Virtual Server
11 2 (0.69%) VMware Server
11 2 (0.69%) Squid
12 1 (0.35%) Terminal Server
12 1 (0.35%) Terminal Services
Systems Management
1 21 (7.27%) SCOM
2 15 (5.19%) SCCM
3 12 (4.15%) Backup Exec
4 4 (1.38%) EMC NetWorker
4 4 (1.38%) Nagios
5 2 (0.69%) Systems Management Server (SMS)
5 2 (0.69%) NetBackup
5 2 (0.69%) WSUS
5 2 (0.69%) Plesk
5 2 (0.69%) cPanel
6 1 (0.35%) FortiGate
6 1 (0.35%) Symantec Enterprise Vault
6 1 (0.35%) Norton AntiVirus
6 1 (0.35%) MAILsweeper
Vendors
1 128 (44.29%) VMware
2 124 (42.91%) Microsoft
3 71 (24.57%) Citrix
4 63 (21.80%) Cisco
5 36 (12.46%) HP
6 31 (10.73%) NetApp
7 18 (6.23%) Dell
8 16 (5.54%) SonicWALL
9 14 (4.84%) EMC
10 11 (3.81%) Apple
11 8 (2.77%) Symantec
11 8 (2.77%) Brocade
11 8 (2.77%) Avaya
12 6 (2.08%) Kaseya
13 5 (1.73%) WatchGuard
13 5 (1.73%) Open-E
13 5 (1.73%) Oracle
13 5 (1.73%) Mitel
14 4 (1.38%) McAfee
14 4 (1.38%) Business Objects
Telford, Shropshire
Experis Ltd
Salary: £21000.00 - £25000.00 per annum + Benefits
Posted: 18 hours ago
Redditch, Worcestershire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 21 hours ago
Birmingham
Searchability
Salary: £30000 - £35000 per annum
Posted: Yesterday
West Midlands
Harrington Boyd
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £20000 - £28000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Spencer Rose
Salary: From £37,000 to £42,000 per annum
Posted: 4 days ago
Warwick, Warwickshire
EasyWebRecruitment.com
Salary: £25-£30k per year depending on experience
Posted: 5 days ago
Birmingham
Capita - ITIN
Salary: £30000.00 - £33000.00 per annum
Posted: 10 days ago
Bromsgrove
Recruitment Genius
Salary: £16500 - £22500 per annum
Posted: 12 days ago
Bromsgrove
Recruitment Genius
Salary: £30000 per annum
Posted: 13 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Posted: 15 days ago