The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 101 69 142
Rank change year-on-year
-32 +73
Permanent jobs requiring a Support Engineer 142 167 56
As % of all permanent IT jobs located in the West Midlands 2.48% 3.20% 1.18%
As % of the Job Titles category 2.60% 3.34% 1.24%
Number of salaries quoted 129 160 50
Average salary £27,000 £34,500 £30,000
Average salary % change year-on-year
-21.73% +15.00%
90% offered a salary of more than £21,000 £21,650 £20,000
10% offered a salary of more than £40,000 £50,000 £40,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4995 4520
As % of all permanent IT jobs located in the West Midlands 95.31% 95.73% 95.14%
Number of salaries quoted 4689 4270 3862
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £62,500 £56,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the West Midlands region.

Support Engineer Salary Trend in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Engineer across the West Midlands region over the 3 months to 21 October 2014.

Support Engineer Salary Histogram in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 55 £27,500 -38.88% 3
Coventry -13 18 £34,500 +9.52% 5
Warwickshire -29 15 £25,750 -35.62% 1
Staffordshire -20 11 £24,500 -2.00% 2
Wolverhampton - 10 £24,000 - 1
Shropshire -10 8 £26,500 -3.63% 4
Worcestershire -6 7 £32,500 +8.33% 1
Walsall - 7 £23,000 - 1
Dudley 0 4 £30,500 +10.90%
West Bromwich - 2 £18,500 -
Herefordshire - 2 £21,000 - 1
Solihull -5 1 £28,000 +36.58% 1
Sutton Coldfield - 1 £20,000 - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 October 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 159 (68.53%) Windows
2 100 (43.10%) Microsoft
3 95 (40.95%) VMware
4 92 (39.66%) Active Directory
5 75 (32.33%) Citrix
6 66 (28.45%) MS Exchange
7 61 (26.29%) Windows Server 2008
8 56 (24.14%) Cisco
9 55 (23.71%) DNS
10 52 (22.41%) VMware Infrastructure
11 50 (21.55%) HP
12 48 (20.69%) TCP/IP
12 48 (20.69%) vSphere
13 46 (19.83%) SAN
14 45 (19.40%) Windows Server 2012
15 44 (18.97%) XenApp
16 42 (18.10%) DHCP
16 42 (18.10%) LAN
16 42 (18.10%) MS Excel
16 42 (18.10%) Firewall
17 41 (17.67%) Windows Server 2003
18 40 (17.24%) ITIL
19 39 (16.81%) SQL
19 39 (16.81%) WAN
19 39 (16.81%) Microsoft Certification
20 35 (15.09%) MCSE
21 34 (14.66%) Windows XP
21 34 (14.66%) NetApp
22 33 (14.22%) Exchange Server 2010
23 31 (13.36%) SQL Server

Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 October 2014, IT jobs across the West Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (28.45%) MS Exchange
2 33 (14.22%) Exchange Server 2010
3 22 (9.48%) Exchange Server 2003
4 21 (9.05%) SharePoint
5 20 (8.62%) Exchange Server 2007
6 16 (6.90%) Exchange Server 2013
7 13 (5.60%) Lync
8 10 (4.31%) Blackberry Enterprise Server
9 9 (3.88%) Apache
10 7 (3.02%) IIS
10 7 (3.02%) SharePoint Server
11 4 (1.72%) JBoss
11 4 (1.72%) WebLogic
12 3 (1.29%) Tomcat
13 2 (0.86%) IBM Notes
13 2 (0.86%) Lotus Domino
13 2 (0.86%) Moodle
14 1 (0.43%) SharePoint 2010
14 1 (0.43%) CMS
Applications
1 42 (18.10%) MS Excel
2 26 (11.21%) MS Office
3 3 (1.29%) MS Visio
4 2 (0.86%) MS Project
Business Applications
1 1 (0.43%) Sage 50
1 1 (0.43%) Exchequer
1 1 (0.43%) Dynamics CRM
Cloud Services
1 13 (5.60%) Office 365
2 1 (0.43%) Cloud Computing
Communications & Networking
1 55 (23.71%) DNS
2 48 (20.69%) TCP/IP
3 46 (19.83%) SAN
4 42 (18.10%) DHCP
4 42 (18.10%) LAN
4 42 (18.10%) Firewall
5 39 (16.81%) WAN
6 15 (6.47%) iSCSI
7 14 (6.03%) VPN
7 14 (6.03%) NAS
8 13 (5.60%) Internet
8 13 (5.60%) Wireless
9 11 (4.74%) NetScaler
9 11 (4.74%) Fibre Channel
10 8 (3.45%) VLAN
10 8 (3.45%) VoIP
11 5 (2.16%) Cisco ASA
12 4 (1.72%) IP Telephony
12 4 (1.72%) Network Security
12 4 (1.72%) Cisco IOS
Database & Business Intelligence
1 31 (13.36%) SQL Server
2 15 (6.47%) SQL Server 2008
3 11 (4.74%) SQL Server 2012
4 10 (4.31%) SQL Server 2005
5 3 (1.29%) MySQL
6 1 (0.43%) Oracle Database
Development Applications
1 14 (6.03%) Visual Studio
2 3 (1.29%) JIRA
3 1 (0.43%) Hudson
General
1 16 (6.90%) Finance
2 10 (4.31%) Manufacturing
3 5 (2.16%) Advertising
4 3 (1.29%) Telecoms
5 2 (0.86%) Law
6 1 (0.43%) Billing
6 1 (0.43%) Aerospace
6 1 (0.43%) Automotive
Libraries, Frameworks & Software Standards
1 19 (8.19%) .NET
2 9 (3.88%) XML
3 8 (3.45%) ASP.NET
3 8 (3.45%) HTML
4 7 (3.02%) CSS
4 7 (3.02%) Ajax
4 7 (3.02%) .NET Framework
5 2 (0.86%) Web Services
5 2 (0.86%) Middleware
6 1 (0.43%) REST
Miscellaneous
1 14 (6.03%) Computer Science
2 13 (5.60%) Analytical Skills
3 11 (4.74%) Blackberry
4 5 (2.16%) EqualLogic
5 4 (1.72%) Video Conferencing
5 4 (1.72%) Mobile Computing
6 3 (1.29%) Client/Server
6 3 (1.29%) Clustering
6 3 (1.29%) CLARiiON
6 3 (1.29%) Management Information System
7 1 (0.43%) Mobile App
7 1 (0.43%) EPoS
7 1 (0.43%) Thin Client
7 1 (0.43%) Fat Client
7 1 (0.43%) CCTV
7 1 (0.43%) Statistics
7 1 (0.43%) Replication
Operating Systems
1 159 (68.53%) Windows
2 61 (26.29%) Windows Server 2008
3 45 (19.40%) Windows Server 2012
4 41 (17.67%) Windows Server 2003
5 34 (14.66%) Windows XP
6 27 (11.64%) Linux
7 24 (10.34%) Windows 8
8 20 (8.62%) Windows 7
9 9 (3.88%) Windows Vista
9 9 (3.88%) Apple iOS
10 8 (3.45%) UNIX
11 5 (2.16%) VMS
12 4 (1.72%) Windows 2000 Server
13 3 (1.29%) Windows NT
13 3 (1.29%) AIX
14 1 (0.43%) Android
14 1 (0.43%) Red Hat Enterprise Linux
Processes & Methodologies
1 40 (17.24%) ITIL
2 21 (9.05%) Disaster Recovery
3 13 (5.60%) Service Management
4 8 (3.45%) ERP
5 7 (3.02%) Data Analysis
6 6 (2.59%) Validation
6 6 (2.59%) Migration
6 6 (2.59%) Network Monitoring
7 5 (2.16%) Continuous Improvement
8 4 (1.72%) Business Continuity
8 4 (1.72%) Web Development
8 4 (1.72%) ITIL V3
8 4 (1.72%) Mentoring
9 3 (1.29%) Software Distribution
9 3 (1.29%) PRINCE2
9 3 (1.29%) SOA
9 3 (1.29%) Project Planning
10 2 (0.86%) Security Management
10 2 (0.86%) Incident Management
10 2 (0.86%) Problem Management
Programming Languages
1 39 (16.81%) SQL
2 12 (5.17%) Python
2 12 (5.17%) JavaScript
3 10 (4.31%) PHP
4 7 (3.02%) C#
5 6 (2.59%) Java
6 5 (2.16%) Bash Shell
7 4 (1.72%) Perl
7 4 (1.72%) VB.NET
8 3 (1.29%) PowerShell
9 2 (0.86%) XAML
9 2 (0.86%) T-SQL
10 1 (0.43%) VBScript
10 1 (0.43%) VB
10 1 (0.43%) C
10 1 (0.43%) PL/SQL
10 1 (0.43%) C++
10 1 (0.43%) VB6
Qualifications
1 39 (16.81%) Microsoft Certification
2 35 (15.09%) MCSE
3 30 (12.93%) Cisco Certification
4 25 (10.78%) CCNA
5 21 (9.05%) VMware Certified Professional (VCP)
6 16 (6.90%) Degree
7 15 (6.47%) Citrix Certification
8 14 (6.03%) CCA
9 10 (4.31%) MCITP
10 9 (3.88%) MCSA
11 6 (2.59%) NCDA
12 3 (1.29%) MCP
12 3 (1.29%) SC Cleared
12 3 (1.29%) Security Cleared
13 2 (0.86%) MCTS
13 2 (0.86%) HND
14 1 (0.43%) ITIL Certification
14 1 (0.43%) HNC
14 1 (0.43%) Network+ Certification
Quality Assurance & Compliance
1 16 (6.90%) SLA
2 1 (0.43%) COBIT
System Software
1 92 (39.66%) Active Directory
2 52 (22.41%) VMware Infrastructure
3 48 (20.69%) vSphere
4 44 (18.97%) XenApp
5 30 (12.93%) Hyper-V
6 23 (9.91%) XenDesktop
7 16 (6.90%) XenServer
7 16 (6.90%) VMware ESXi
8 14 (6.03%) Squid
9 9 (3.88%) VMware ESX
10 6 (2.59%) vCloud
11 5 (2.16%) Terminal Services
12 3 (1.29%) VMware Server
13 2 (0.86%) Terminal Server
14 1 (0.43%) ISA Server
Systems Management
1 20 (8.62%) Backup Exec
2 11 (4.74%) SCOM
3 6 (2.59%) SCCM
4 5 (2.16%) EMC NetWorker
5 3 (1.29%) WSUS
6 2 (0.86%) NetBackup
6 2 (0.86%) MAILsweeper
6 2 (0.86%) Plesk
7 1 (0.43%) FortiGate
7 1 (0.43%) Symantec Endpoint Protection
7 1 (0.43%) Norton AntiVirus
Vendors
1 100 (43.10%) Microsoft
2 95 (40.95%) VMware
3 75 (32.33%) Citrix
4 56 (24.14%) Cisco
5 50 (21.55%) HP
6 34 (14.66%) NetApp
7 21 (9.05%) EMC
8 17 (7.33%) SonicWALL
9 14 (6.03%) Dell
10 13 (5.60%) IBM
11 12 (5.17%) Mitel
11 12 (5.17%) Symantec
12 10 (4.31%) WatchGuard
12 10 (4.31%) Apple
13 9 (3.88%) Siemens
14 6 (2.59%) Kaseya
15 4 (1.72%) Brocade
15 4 (1.72%) Avaya
15 4 (1.72%) Open-E
16 3 (1.29%) CheckPoint
Walsall, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: Yesterday
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum £28k - £35k plus Pension + bonus + h
Posted: Yesterday
Telford, Shropshire
Sanderson
Salary: £20000.00 - £30000.00 per annum + excellent benefits
Posted: Yesterday
Telford, Shropshire
Sanderson
Salary: £250000.00 - £350000.00 per annum + excellent benefits
Posted: Yesterday
Lichfield, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits, Car
Posted: Yesterday
Shropshire
Capita
Salary: Pro Rata
Posted: 3 days ago
Coventry, West Midlands (County)
Searchability.co.uk
Salary: £25000 - £35000 per annum + Car, benefits
Posted: 4 days ago
Birmingham, Warwickshire
The Metropolitan Police Service
Posted: 4 days ago
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £30,000 to £36,000 per annum + benefits
Posted: 5 days ago
Droitwich, Worcestershire
Kingfisher Consultancy
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Sutton Coldfield, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum
Posted: 5 days ago
Hereford
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 6 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + Bonus & Progression
Posted: 7 days ago
Warwick
Quantica Technology - London
Salary: £30000 - £35000 per annum
Posted: 7 days ago
Wolverhampton
Real Staffing
Salary: £35000 - £40000 per annum + competitive
Posted: 15 days ago
Coventry
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + GOLD PARTNER
Posted: 25 days ago
Stafford
Uniting Ambition
Salary: £20k - 25k per year + Benefits
Posted: 26 days ago