The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Warrington region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 75 50 56
Rank change year-on-year
-25 +6
Permanent jobs requiring a 2nd Line Support 6 6 5
As % of all permanent IT jobs located in Warrington 1.05% 1.64% 1.11%
As % of the Job Titles category 1.08% 1.77% 1.13%
Number of salaries quoted 3 5 5
Average salary £24,000 £20,500 £23,500
Average salary % change year-on-year
+17.07% -12.76%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Warrington
Permanent IT job ads with a match in the
Job Titles category
556 339 441
As % of all permanent IT jobs located in Warrington 97.37% 92.88% 98.22%
Number of salaries quoted 402 266 402
Average salary £37,500 £32,500 £32,500
Average salary % change year-on-year
+15.38% -
90% offered a salary of more than £25,000 £22,000 £21,500
10% offered a salary of more than £47,500 £45,000 £45,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
2nd Line Support
Cheshire

2nd Line Support
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Warrington

2nd Line Support
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Warrington region.

2nd Line Support Salary Trend in Warrington

2nd Line Support
Top 30 Related IT Skills in Warrington

For the 6 months to 23 April 2014, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (71.43%) Windows
1 5 (71.43%) DNS
1 5 (71.43%) Microsoft
1 5 (71.43%) Active Directory
1 5 (71.43%) Microsoft Certification
2 4 (57.14%) MS Excel
2 4 (57.14%) MS Office
3 3 (42.86%) Windows 7
3 3 (42.86%) MCTS
3 3 (42.86%) Incident Management
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) MS Exchange
3 3 (42.86%) TCP/IP
3 3 (42.86%) VPN
3 3 (42.86%) Cisco
3 3 (42.86%) VMware
3 3 (42.86%) Windows Server 2003
4 2 (28.57%) Blackberry
4 2 (28.57%) Project Management
4 2 (28.57%) Citrix
4 2 (28.57%) VMware Certified Professional (VCP)
4 2 (28.57%) Firewall
4 2 (28.57%) Broadband
4 2 (28.57%) LAN
4 2 (28.57%) WAN
4 2 (28.57%) DHCP
4 2 (28.57%) ITIL
4 2 (28.57%) MCSE
4 2 (28.57%) VMware Infrastructure
4 2 (28.57%) iPhone

2nd Line Support
Top Related IT Skills in Warrington by Category

For the 6 months to 23 April 2014, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Lync
Applications
1 4 (57.14%) MS Office
1 4 (57.14%) MS Excel
2 1 (14.29%) MS Visio
2 1 (14.29%) MS PowerPoint
Communications & Networking
1 5 (71.43%) DNS
2 3 (42.86%) TCP/IP
2 3 (42.86%) VPN
3 2 (28.57%) SAN
3 2 (28.57%) Firewall
3 2 (28.57%) Broadband
3 2 (28.57%) LAN
3 2 (28.57%) WAN
3 2 (28.57%) DHCP
General
1 1 (14.29%) French Language
Miscellaneous
1 2 (28.57%) Blackberry
1 2 (28.57%) Smartphone
1 2 (28.57%) iPhone
1 2 (28.57%) iPad
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows Server 2003
2 3 (42.86%) Windows Server 2008
2 3 (42.86%) Windows 7
3 2 (28.57%) Windows 8
4 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) Incident Management
2 2 (28.57%) Problem Management
2 2 (28.57%) ITIL
2 2 (28.57%) Project Management
2 2 (28.57%) Service Desk Management
3 1 (14.29%) Root Cause Analysis
Qualifications
1 5 (71.43%) Microsoft Certification
2 3 (42.86%) MCTS
3 2 (28.57%) VMware Certified Professional (VCP)
3 2 (28.57%) MCSE
4 1 (14.29%) MCSA
4 1 (14.29%) CCNA
4 1 (14.29%) CCA
4 1 (14.29%) Citrix Certification
4 1 (14.29%) Cisco Certification
4 1 (14.29%) MCP
4 1 (14.29%) ITIL Certification
4 1 (14.29%) MCITP
System Software
1 5 (71.43%) Active Directory
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) XenApp
2 2 (28.57%) XenDesktop
2 2 (28.57%) vSphere
Vendors
1 5 (71.43%) Microsoft
2 3 (42.86%) VMware
2 3 (42.86%) Cisco
3 2 (28.57%) Citrix
4 1 (14.29%) LANDesk