The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 50 70 53
Rank change year-on-year
+20 -17
Permanent jobs requiring a 2nd Line Support 12 4 4
As % of all permanent IT jobs located in Warrington 2.54% 0.76% 1.23%
As % of the Job Titles category 2.70% 0.78% 1.32%
Number of salaries quoted 12 3 3
Average salary £19,000 £24,000 £19,500
Average salary % change year-on-year
-20.83% +23.07%
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warrington
Permanent IT job ads with a match in the
Job Titles category
445 512 304
As % of all permanent IT jobs located in Warrington 94.28% 96.79% 93.25%
Number of salaries quoted 353 373 228
Average salary £40,000 £37,500 £32,500
Average salary % change year-on-year
+6.66% +15.38%
90% offered a salary of more than £23,500 £25,000 £22,000
10% offered a salary of more than £53,500 £45,000 £49,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Warrington

2nd Line Support
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Warrington region.

2nd Line Support Salary Trend in Warrington

2nd Line Support
Top 30 Related IT Skills in Warrington

For the 6 months to 26 March 2015, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (94.74%) Windows
1 18 (94.74%) MS Excel
1 18 (94.74%) Microsoft
2 16 (84.21%) MCP
2 16 (84.21%) MCSE
2 16 (84.21%) MCSA
2 16 (84.21%) Microsoft Certification
2 16 (84.21%) MCITP
2 16 (84.21%) Windows 7
3 12 (63.16%) Windows Server 2008
4 11 (57.89%) MS Office
5 10 (52.63%) UNIX
5 10 (52.63%) Linux
5 10 (52.63%) DHCP
5 10 (52.63%) TCP/IP
5 10 (52.63%) VPN
5 10 (52.63%) DNS
6 9 (47.37%) Active Directory
7 6 (31.58%) Windows XP
7 6 (31.58%) MCDST
7 6 (31.58%) Incident Management
7 6 (31.58%) Security Cleared
7 6 (31.58%) User Experience
8 5 (26.32%) SC Cleared
9 3 (15.79%) MS Exchange
10 2 (10.53%) Citrix
10 2 (10.53%) Windows Server 2003
10 2 (10.53%) VMware
10 2 (10.53%) Time Management
10 2 (10.53%) VMware Infrastructure

2nd Line Support
Top Related IT Skills in Warrington by Category

For the 6 months to 26 March 2015, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) MS Exchange
Applications
1 18 (94.74%) MS Excel
2 11 (57.89%) MS Office
Cloud Services
1 2 (10.53%) Microsoft Azure
Communications & Networking
1 10 (52.63%) DHCP
1 10 (52.63%) TCP/IP
1 10 (52.63%) VPN
1 10 (52.63%) DNS
Miscellaneous
1 6 (31.58%) User Experience
Operating Systems
1 18 (94.74%) Windows
2 16 (84.21%) Windows 7
3 12 (63.16%) Windows Server 2008
4 10 (52.63%) UNIX
4 10 (52.63%) Linux
5 6 (31.58%) Windows XP
6 2 (10.53%) Windows Server 2003
6 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 6 (31.58%) Incident Management
2 2 (10.53%) Time Management
3 1 (5.26%) ITIL
3 1 (5.26%) Service Delivery
Qualifications
1 16 (84.21%) MCP
1 16 (84.21%) MCSE
1 16 (84.21%) MCSA
1 16 (84.21%) Microsoft Certification
1 16 (84.21%) MCITP
2 6 (31.58%) Security Cleared
2 6 (31.58%) MCDST
3 5 (26.32%) SC Cleared
System Software
1 9 (47.37%) Active Directory
2 2 (10.53%) VMware Infrastructure
Vendors
1 18 (94.74%) Microsoft
2 2 (10.53%) Citrix
2 2 (10.53%) VMware