The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 67 48 58
Rank change year-on-year
-19 +10
Permanent jobs requiring a 2nd Line Support 2 4 6
As % of all permanent IT jobs located in Warrington 0.44% 1.16% 1.18%
As % of the Job Titles category 0.47% 1.23% 1.20%
Number of salaries quoted 2 4 5
Average salary £24,250 £24,500 £30,000
Average salary % change year-on-year
-1.02% -18.33%
90% offered a salary of more than £21,650 £22,950 £25,800
10% offered a salary of more than £26,850 £26,050 £31,200
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warrington
Permanent IT job ads with a match in the
Job Titles category
426 324 500
As % of all permanent IT jobs located in Warrington 93.22% 94.19% 98.62%
Number of salaries quoted 361 263 417
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,750 £25,000
10% offered a salary of more than £50,000 £45,250 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Warrington

2nd Line Support
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Warrington region.

2nd Line Support Salary Trend in Warrington

2nd Line Support
Top 30 Related IT Skills in Warrington

For the 6 months to 17 September 2014, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (85.71%) Windows
2 5 (71.43%) MS Exchange
2 5 (71.43%) TCP/IP
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
2 5 (71.43%) Windows Server 2003
3 4 (57.14%) MS Office
3 4 (57.14%) MS Excel
3 4 (57.14%) Windows XP
3 4 (57.14%) VMware
3 4 (57.14%) Windows Server 2008
4 3 (42.86%) LAN
4 3 (42.86%) WAN
4 3 (42.86%) DNS
4 3 (42.86%) Cisco
4 3 (42.86%) Citrix
4 3 (42.86%) VMware Infrastructure
4 3 (42.86%) Windows 7
4 3 (42.86%) vSphere
5 2 (28.57%) Windows 2000
5 2 (28.57%) MCSE
5 2 (28.57%) VPN
5 2 (28.57%) Microsoft Certification
5 2 (28.57%) SAN
5 2 (28.57%) Firewall
5 2 (28.57%) VMware Certified Professional (VCP)
5 2 (28.57%) MCTS
5 2 (28.57%) XenApp
5 2 (28.57%) Windows 8
6 1 (14.29%) ITIL

2nd Line Support
Top Related IT Skills in Warrington by Category

For the 6 months to 17 September 2014, IT jobs across the Warrington region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (71.43%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Exchange Server 2010
Applications
1 4 (57.14%) MS Office
1 4 (57.14%) MS Excel
Communications & Networking
1 5 (71.43%) TCP/IP
2 3 (42.86%) LAN
2 3 (42.86%) WAN
2 3 (42.86%) DNS
3 2 (28.57%) SAN
3 2 (28.57%) Firewall
3 2 (28.57%) VPN
4 1 (14.29%) DHCP
4 1 (14.29%) Broadband
4 1 (14.29%) Internet
General
1 1 (14.29%) Finance
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Smartphone
1 1 (14.29%) iPhone
1 1 (14.29%) iPad
Operating Systems
1 6 (85.71%) Windows
2 5 (71.43%) Windows Server 2003
3 4 (57.14%) Windows Server 2008
3 4 (57.14%) Windows XP
4 3 (42.86%) Windows 7
5 2 (28.57%) Windows 8
5 2 (28.57%) Windows 2000
6 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) Incident Management
1 1 (14.29%) Problem Management
1 1 (14.29%) Service Desk Management
Qualifications
1 2 (28.57%) MCSE
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) VMware Certified Professional (VCP)
1 2 (28.57%) MCTS
2 1 (14.29%) MCP
Quality Assurance & Compliance
1 1 (14.29%) ISO/IEC 27001
System Software
1 5 (71.43%) Active Directory
2 3 (42.86%) VMware Infrastructure
2 3 (42.86%) vSphere
3 2 (28.57%) XenApp
4 1 (14.29%) XenServer
4 1 (14.29%) XenDesktop
4 1 (14.29%) Hyper-V
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) VMware
3 3 (42.86%) Cisco
3 3 (42.86%) Citrix