The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 62 56 56
Rank change year-on-year
-6 0
Permanent jobs requiring a Service Desk Analyst 7 1 10
As % of all permanent IT jobs located in Warrington 1.58% 0.25% 1.94%
As % of the Job Titles category 1.71% 0.26% 1.99%
Number of salaries quoted 7 1 10
Average salary £18,500 £19,000 £22,250
Average salary % change year-on-year
-2.63% -14.60%
90% offered a salary of more than £17,500 £19,000 £20,000
10% offered a salary of more than £20,000 £19,000 £29,000
UK excluding London average salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -
Service Desk Analyst
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warrington
Permanent IT job ads with a match in the
Job Titles category
409 392 503
As % of all permanent IT jobs located in Warrington 92.33% 96.08% 97.67%
Number of salaries quoted 356 335 427
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,000 £23,500
10% offered a salary of more than £50,000 £45,000 £49,100
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Warrington

Service Desk Analyst
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Salary Trend in Warrington

Service Desk Analyst
Top 30 Related IT Skills in Warrington

For the 6 months to 31 October 2014, IT jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 16 (100.00%) MS Excel
2 14 (87.50%) Service Management
2 14 (87.50%) ITIL
2 14 (87.50%) SLA
3 11 (68.75%) Microsoft
3 11 (68.75%) MS Office
4 9 (56.25%) MCP
4 9 (56.25%) OpenView
4 9 (56.25%) HP
4 9 (56.25%) SC Cleared
4 9 (56.25%) Security Cleared
5 7 (43.75%) Systems Management Server (SMS)
5 7 (43.75%) Lotus
5 7 (43.75%) Active Directory
5 7 (43.75%) IBM Notes
6 6 (37.50%) MS Exchange
7 5 (31.25%) Root Cause Analysis
7 5 (31.25%) Service Desk Management
8 4 (25.00%) Infrastructure Management
8 4 (25.00%) Local Government
9 3 (18.75%) SCCM
10 2 (12.50%) ServiceCenter
10 2 (12.50%) Back Office
10 2 (12.50%) Finance
10 2 (12.50%) Retail
10 2 (12.50%) Windows Server 2003
10 2 (12.50%) Intranet
10 2 (12.50%) Windows
11 1 (6.25%) Windows 2000
11 1 (6.25%) Windows XP

Service Desk Analyst
Top Related IT Skills in Warrington by Category

For the 6 months to 31 October 2014, IT jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) IBM Notes
2 6 (37.50%) MS Exchange
Applications
1 16 (100.00%) MS Excel
2 11 (68.75%) MS Office
Communications & Networking
1 2 (12.50%) Intranet
2 1 (6.25%) TCP/IP
General
1 4 (25.00%) Local Government
2 2 (12.50%) Back Office
2 2 (12.50%) Finance
2 2 (12.50%) Retail
Operating Systems
1 2 (12.50%) Windows
1 2 (12.50%) Windows Server 2003
2 1 (6.25%) Windows Server 2008
2 1 (6.25%) Windows 7
2 1 (6.25%) Windows 2000
2 1 (6.25%) Windows XP
Processes & Methodologies
1 14 (87.50%) ITIL
1 14 (87.50%) Service Management
2 5 (31.25%) Root Cause Analysis
2 5 (31.25%) Service Desk Management
3 4 (25.00%) Infrastructure Management
Qualifications
1 9 (56.25%) MCP
1 9 (56.25%) SC Cleared
1 9 (56.25%) Security Cleared
Quality Assurance & Compliance
1 14 (87.50%) SLA
System Software
1 7 (43.75%) Active Directory
Systems Management
1 9 (56.25%) OpenView
2 7 (43.75%) Systems Management Server (SMS)
3 3 (18.75%) SCCM
4 2 (12.50%) ServiceCenter
Vendors
1 11 (68.75%) Microsoft
2 9 (56.25%) HP
3 7 (43.75%) Lotus