The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cheshire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 98 102 134
Rank change year-on-year
+4 +32
Permanent jobs requiring a Service Desk Analyst 31 10 6
As % of all permanent IT jobs located in Cheshire 1.71% 0.59% 0.26%
As % of the Job Titles category 1.78% 0.62% 0.27%
Number of salaries quoted 30 10 6
Average salary £19,000 £23,250 £18,000
Average salary % change year-on-year
-18.27% +29.16%
90% offered a salary of more than £17,000 £16,500 £17,500
10% offered a salary of more than £25,000 £25,000 £19,250
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1738 1611 2204
As % of all permanent IT jobs located in Cheshire 95.60% 94.54% 96.24%
Number of salaries quoted 1383 1317 1931
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £52,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
North West

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Cheshire region over the 3 months to 31 July 2014.

Service Desk Analyst Salary Histogram in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn - 9 £25,000 -
Warrington - 9 £19,000 - 1
Wilmslow - 5 £20,000 -
Crewe - 4 £17,000 -
Chester - 2 £22,500 - 2
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 31 July 2014, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 24 (60.00%) ITIL
1 24 (60.00%) SLA
2 16 (40.00%) Active Directory
3 13 (32.50%) MS Excel
4 11 (27.50%) Root Cause Analysis
5 10 (25.00%) Service Management
5 10 (25.00%) Finance
6 9 (22.50%) Service Desk Management
6 9 (22.50%) MS Exchange
7 7 (17.50%) Microsoft
7 7 (17.50%) Windows
7 7 (17.50%) Incident Management
8 5 (12.50%) MS Office
9 3 (7.50%) Benchmarking
9 3 (7.50%) Retail
10 2 (5.00%) Back Office
10 2 (5.00%) ServiceCenter
10 2 (5.00%) SC Cleared
10 2 (5.00%) Security Cleared
10 2 (5.00%) Windows Server 2008
10 2 (5.00%) Windows Server 2003
10 2 (5.00%) Intranet
10 2 (5.00%) OpenView
10 2 (5.00%) HP
10 2 (5.00%) MCP
10 2 (5.00%) TCP/IP
11 1 (2.50%) VPN
11 1 (2.50%) DNS
11 1 (2.50%) CCNA
11 1 (2.50%) Broadband

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 31 July 2014, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (22.50%) MS Exchange
2 1 (2.50%) IIS
Applications
1 13 (32.50%) MS Excel
2 5 (12.50%) MS Office
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 2 (5.00%) Intranet
1 2 (5.00%) TCP/IP
2 1 (2.50%) VPN
2 1 (2.50%) DNS
2 1 (2.50%) Broadband
2 1 (2.50%) LAN
2 1 (2.50%) WAN
2 1 (2.50%) DHCP
Database & Business Intelligence
1 1 (2.50%) SQL Server
General
1 10 (25.00%) Finance
2 3 (7.50%) Retail
3 2 (5.00%) Back Office
Miscellaneous
1 1 (2.50%) Blackberry
1 1 (2.50%) iPad
1 1 (2.50%) iPhone
1 1 (2.50%) Smartphone
Operating Systems
1 7 (17.50%) Windows
2 2 (5.00%) Windows Server 2008
2 2 (5.00%) Windows Server 2003
3 1 (2.50%) Windows 2000
3 1 (2.50%) Windows XP
3 1 (2.50%) Windows Server 2012
3 1 (2.50%) Windows 7
Processes & Methodologies
1 24 (60.00%) ITIL
2 11 (27.50%) Root Cause Analysis
3 10 (25.00%) Service Management
4 9 (22.50%) Service Desk Management
5 7 (17.50%) Incident Management
6 3 (7.50%) Benchmarking
7 1 (2.50%) Time Management
7 1 (2.50%) Customer Engagement
7 1 (2.50%) Problem Management
7 1 (2.50%) Logistics
7 1 (2.50%) Service Delivery
Qualifications
1 2 (5.00%) SC Cleared
1 2 (5.00%) Security Cleared
1 2 (5.00%) MCP
2 1 (2.50%) CCNA
2 1 (2.50%) CCA
2 1 (2.50%) Citrix Certification
2 1 (2.50%) Cisco Certification
2 1 (2.50%) Microsoft Certification
2 1 (2.50%) ITIL Certification
2 1 (2.50%) MCITP
Quality Assurance & Compliance
1 24 (60.00%) SLA
System Software
1 16 (40.00%) Active Directory
2 1 (2.50%) XenApp
2 1 (2.50%) XenDesktop
Systems Management
1 2 (5.00%) ServiceCenter
1 2 (5.00%) OpenView
Vendors
1 7 (17.50%) Microsoft
2 2 (5.00%) HP
3 1 (2.50%) Citrix
3 1 (2.50%) VMware
Chester, Cheshire
Sterlings Partnership
Salary: From £25,000 to £35,000 per annum + excellent benefits package
Posted: 6 days ago
Warrington
Hays IT - Uk Posting account
Salary: £14.00 - £15.00 per annum
Posted: 7 days ago