The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 99 116 129
Rank change year-on-year
+17 +13
Permanent jobs requiring a Service Desk Analyst 21 8 5
As % of all permanent IT jobs located in Cheshire 1.23% 0.45% 0.27%
As % of the Job Titles category 1.30% 0.46% 0.29%
Number of salaries quoted 17 5 5
Average salary £19,000 £19,500 £22,500
Average salary % change year-on-year
-2.56% -13.33%
90% offered a salary of more than £18,300 £19,000 £19,200
10% offered a salary of more than £22,100 £20,000 £25,000
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1618 1724 1746
As % of all permanent IT jobs located in Cheshire 94.40% 96.80% 95.20%
Number of salaries quoted 1233 1255 1365
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £53,000 £51,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +12 8 £19,000 - 1
Crewe -6 5 £20,000 - 4
Runcorn - 5 £21,000 -
Knutsford - 3 £22,000 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 27 April 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 30 (61.22%) MS Office
1 30 (61.22%) Microsoft
2 28 (57.14%) ITIL
3 27 (55.10%) Windows
4 26 (53.06%) MS Excel
5 25 (51.02%) SLA
6 24 (48.98%) MCP
7 17 (34.69%) HP
8 16 (32.65%) Windows XP
8 16 (32.65%) Windows 7
9 15 (30.61%) VPN
9 15 (30.61%) Service Management
10 14 (28.57%) OpenView
10 14 (28.57%) Lotus
10 14 (28.57%) IBM Notes
10 14 (28.57%) SC Cleared
10 14 (28.57%) Security Cleared
10 14 (28.57%) Systems Management Server (SMS)
11 10 (20.41%) Microsoft Certification
11 10 (20.41%) MCSE
11 10 (20.41%) MCSA
11 10 (20.41%) Linux
11 10 (20.41%) UNIX
11 10 (20.41%) DNS
11 10 (20.41%) Active Directory
11 10 (20.41%) DHCP
11 10 (20.41%) TCP/IP
11 10 (20.41%) MCITP
11 10 (20.41%) Incident Management
11 10 (20.41%) Windows Server 2008

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 27 April 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (28.57%) IBM Notes
2 1 (2.04%) MS Exchange
2 1 (2.04%) Exchange Server 2007
Applications
1 30 (61.22%) MS Office
2 26 (53.06%) MS Excel
Communications & Networking
1 15 (30.61%) VPN
2 10 (20.41%) DNS
2 10 (20.41%) DHCP
2 10 (20.41%) TCP/IP
3 4 (8.16%) Wireless
4 1 (2.04%) SAN
General
1 5 (10.20%) Local Government
2 4 (8.16%) Financial Institution
2 4 (8.16%) Finance
2 4 (8.16%) Retail
3 1 (2.04%) French Language
3 1 (2.04%) German Language
Miscellaneous
1 3 (6.12%) Analytical Skills
Operating Systems
1 27 (55.10%) Windows
2 16 (32.65%) Windows XP
2 16 (32.65%) Windows 7
3 10 (20.41%) UNIX
3 10 (20.41%) Windows Server 2008
3 10 (20.41%) Linux
4 5 (10.20%) Windows Server 2003
4 5 (10.20%) Windows 2000 Server
Processes & Methodologies
1 28 (57.14%) ITIL
2 15 (30.61%) Service Management
3 10 (20.41%) Incident Management
4 5 (10.20%) ITIL V3
4 5 (10.20%) Infrastructure Management
4 5 (10.20%) Disaster Recovery
4 5 (10.20%) Business Continuity
5 4 (8.16%) Risk Management
5 4 (8.16%) Customer Engagement
6 1 (2.04%) Root Cause Analysis
6 1 (2.04%) Time Management
6 1 (2.04%) Migration
6 1 (2.04%) Information Security
6 1 (2.04%) ITSM
Qualifications
1 24 (48.98%) MCP
2 14 (28.57%) SC Cleared
2 14 (28.57%) Security Cleared
3 10 (20.41%) MCSE
3 10 (20.41%) MCSA
3 10 (20.41%) Microsoft Certification
3 10 (20.41%) MCITP
Quality Assurance & Compliance
1 25 (51.02%) SLA
System Software
1 10 (20.41%) Active Directory
2 5 (10.20%) Terminal Server
Systems Management
1 14 (28.57%) OpenView
1 14 (28.57%) Systems Management Server (SMS)
2 5 (10.20%) SCCM
3 1 (2.04%) Backup Exec
Vendors
1 30 (61.22%) Microsoft
2 17 (34.69%) HP
3 14 (28.57%) Lotus
4 3 (6.12%) Dell
5 1 (2.04%) Citrix
5 1 (2.04%) Apple
Warrington, Cheshire
Ascent People Ltd
Salary: £100 - £22000 per day + Shift Allowance + Bonus
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 3 days ago
Crewe, Cheshire
Oliver James Associates
Salary: £18000 - £22000 per annum + Pension, Health Care + More
Posted: 4 days ago
Crewe
Shortlist Recruitment
Salary: £20000 - £21000 per annum + benefits
Posted: 4 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £23000 per annum + benefits
Posted: 11 days ago
Crewe, Cheshire
Assurant Solutions
Salary: From £18,000 to £21,000 per annum
Posted: 12 days ago