The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 91 109 137
Rank change year-on-year
+18 +28
Permanent jobs requiring a Service Desk Analyst 34 11 2
As % of all permanent IT jobs located in Cheshire 1.86% 0.68% 0.10%
As % of the Job Titles category 1.98% 0.72% 0.11%
Number of salaries quoted 32 9 2
Average salary £19,000 £20,000 £18,500
Average salary % change year-on-year
-5.00% +8.10%
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1718 1524 1872
As % of all permanent IT jobs located in Cheshire 94.03% 93.90% 94.98%
Number of salaries quoted 1350 1172 1504
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +31 22 £19,000 - 1
Runcorn -5 6 £21,500 +19.44%
Macclesfield - 3 £19,000 -
Crewe +18 2 - - 2
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 4 March 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 41 (64.06%) Microsoft
2 39 (60.94%) MS Office
3 38 (59.38%) MS Excel
4 36 (56.25%) ITIL
5 30 (46.88%) MCP
5 30 (46.88%) SLA
6 28 (43.75%) Service Management
7 22 (34.38%) Security Cleared
8 21 (32.81%) SC Cleared
8 21 (32.81%) OpenView
8 21 (32.81%) HP
8 21 (32.81%) Lotus
8 21 (32.81%) Systems Management Server (SMS)
8 21 (32.81%) Windows
8 21 (32.81%) IBM Notes
9 15 (23.44%) VPN
10 14 (21.88%) Incident Management
11 13 (20.31%) TCP/IP
11 13 (20.31%) Windows Server 2008
12 12 (18.75%) Windows 7
13 11 (17.19%) Active Directory
14 9 (14.06%) Local Government
14 9 (14.06%) MCITP
14 9 (14.06%) DNS
14 9 (14.06%) Microsoft Certification
14 9 (14.06%) MCSE
14 9 (14.06%) MCSA
14 9 (14.06%) UNIX
14 9 (14.06%) DHCP
14 9 (14.06%) Linux

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 4 March 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (32.81%) IBM Notes
2 1 (1.56%) MS Exchange
2 1 (1.56%) Exchange Server 2007
Applications
1 39 (60.94%) MS Office
2 38 (59.38%) MS Excel
Communications & Networking
1 15 (23.44%) VPN
2 13 (20.31%) TCP/IP
3 9 (14.06%) DNS
3 9 (14.06%) DHCP
4 5 (7.81%) LAN
5 4 (6.25%) WAN
6 2 (3.13%) Wireless
7 1 (1.56%) SAN
Database & Business Intelligence
1 1 (1.56%) SQL Server
General
1 9 (14.06%) Local Government
2 2 (3.13%) Retail
2 2 (3.13%) Financial Institution
2 2 (3.13%) Finance
3 1 (1.56%) French Language
3 1 (1.56%) German Language
Miscellaneous
1 3 (4.69%) Analytical Skills
1 3 (4.69%) GIS
2 2 (3.13%) CMDB
2 2 (3.13%) Management Information System
Operating Systems
1 21 (32.81%) Windows
2 13 (20.31%) Windows Server 2008
3 12 (18.75%) Windows 7
4 9 (14.06%) UNIX
4 9 (14.06%) Linux
5 6 (9.38%) Windows XP
6 4 (6.25%) Windows Server 2012
7 2 (3.13%) Windows Server 2003
7 2 (3.13%) Windows 2000 Server
Processes & Methodologies
1 36 (56.25%) ITIL
2 28 (43.75%) Service Management
3 14 (21.88%) Incident Management
4 9 (14.06%) Infrastructure Management
5 5 (7.81%) Change Management
6 3 (4.69%) Time Management
7 2 (3.13%) Business Continuity
7 2 (3.13%) Disaster Recovery
7 2 (3.13%) Risk Management
7 2 (3.13%) Configuration Management
7 2 (3.13%) ITIL V3
7 2 (3.13%) Customer Engagement
7 2 (3.13%) Data Entry
8 1 (1.56%) Root Cause Analysis
8 1 (1.56%) Coaching
8 1 (1.56%) Benchmarking
8 1 (1.56%) Migration
8 1 (1.56%) ITSM
Programming Languages
1 1 (1.56%) SQL
Qualifications
1 30 (46.88%) MCP
2 22 (34.38%) Security Cleared
3 21 (32.81%) SC Cleared
4 9 (14.06%) MCITP
4 9 (14.06%) Microsoft Certification
4 9 (14.06%) MCSE
4 9 (14.06%) MCSA
5 2 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 30 (46.88%) SLA
System Software
1 11 (17.19%) Active Directory
2 2 (3.13%) Terminal Server
Systems Management
1 21 (32.81%) OpenView
1 21 (32.81%) Systems Management Server (SMS)
2 8 (12.50%) SCCM
3 1 (1.56%) Backup Exec
Vendors
1 41 (64.06%) Microsoft
2 21 (32.81%) HP
2 21 (32.81%) Lotus
3 1 (1.56%) Apple
Crewe
Shortlist Recruitment
Salary: £18000 - £19000 per annum + benefits
Posted: Yesterday
Warrington
Ascent People
Salary: £20000 - £25000 per annum + Bonus + Benefits
Posted: 20 days ago