The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 103 112 115
Rank change year-on-year
+9 +3
Permanent jobs requiring a Service Desk Analyst 28 11 33
As % of all permanent IT jobs located in Cheshire 1.46% 0.64% 1.49%
As % of the Job Titles category 1.57% 0.68% 1.54%
Number of salaries quoted 27 10 33
Average salary £19,000 £19,375 £19,500
Average salary % change year-on-year
-1.93% -0.64%
90% offered a salary of more than £17,800 £18,100 £16,600
10% offered a salary of more than £25,000 £22,450 £23,900
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1779 1619 2141
As % of all permanent IT jobs located in Cheshire 92.80% 94.73% 96.62%
Number of salaries quoted 1538 1303 1859
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,300 £25,000 £22,000
10% offered a salary of more than £55,000 £48,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +11 11 £18,500 -2.63% 1
Knutsford +7 4 £25,000 +19.04%
Daresbury - 4 £18,500 -
Runcorn -5 3 £18,000 -
Chester - 2 £19,750 -
Crewe - 1 £21,000 -
Macclesfield - 1 £19,000 - 1
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 18 December 2014, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (50.82%) ITIL
2 27 (44.26%) SLA
3 25 (40.98%) Microsoft
3 25 (40.98%) MS Excel
4 23 (37.70%) MS Office
5 20 (32.79%) Service Management
6 19 (31.15%) Incident Management
7 17 (27.87%) Active Directory
8 15 (24.59%) Windows
9 14 (22.95%) Security Cleared
10 13 (21.31%) MCP
10 13 (21.31%) OpenView
10 13 (21.31%) HP
10 13 (21.31%) SC Cleared
11 11 (18.03%) IBM Notes
11 11 (18.03%) Systems Management Server (SMS)
11 11 (18.03%) Lotus
12 7 (11.48%) Windows Server 2008
12 7 (11.48%) LAN
13 6 (9.84%) WAN
13 6 (9.84%) TCP/IP
13 6 (9.84%) VPN
13 6 (9.84%) Local Government
13 6 (9.84%) Finance
13 6 (9.84%) Windows Server 2012
13 6 (9.84%) Infrastructure Management
14 5 (8.20%) Analytical Skills
14 5 (8.20%) Change Management
14 5 (8.20%) Time Management
15 4 (6.56%) ITIL Certification

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 18 December 2014, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.03%) IBM Notes
2 2 (3.28%) MS Exchange
3 1 (1.64%) Exchange Server 2007
Applications
1 25 (40.98%) MS Excel
2 23 (37.70%) MS Office
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 7 (11.48%) LAN
2 6 (9.84%) WAN
2 6 (9.84%) TCP/IP
2 6 (9.84%) VPN
3 2 (3.28%) Intranet
4 1 (1.64%) SAN
Database & Business Intelligence
1 1 (1.64%) SQL Server
General
1 6 (9.84%) Finance
1 6 (9.84%) Local Government
2 2 (3.28%) Retail
2 2 (3.28%) Back Office
3 1 (1.64%) French Language
Miscellaneous
1 5 (8.20%) Analytical Skills
2 3 (4.92%) GIS
3 2 (3.28%) Management Information System
3 2 (3.28%) CMDB
Operating Systems
1 15 (24.59%) Windows
2 7 (11.48%) Windows Server 2008
3 6 (9.84%) Windows Server 2012
4 3 (4.92%) Windows XP
5 1 (1.64%) Windows Server 2003
5 1 (1.64%) Windows 7
Processes & Methodologies
1 31 (50.82%) ITIL
2 20 (32.79%) Service Management
3 19 (31.15%) Incident Management
4 6 (9.84%) Infrastructure Management
5 5 (8.20%) Change Management
5 5 (8.20%) Time Management
6 4 (6.56%) Root Cause Analysis
7 2 (3.28%) Data Entry
7 2 (3.28%) Benchmarking
7 2 (3.28%) Configuration Management
8 1 (1.64%) Logistics
8 1 (1.64%) Service Desk Management
8 1 (1.64%) Mentoring
8 1 (1.64%) Coaching
Programming Languages
1 1 (1.64%) SQL
Qualifications
1 14 (22.95%) Security Cleared
2 13 (21.31%) SC Cleared
2 13 (21.31%) MCP
3 4 (6.56%) ITIL Certification
4 1 (1.64%) MCITP
4 1 (1.64%) CCNA
4 1 (1.64%) CCA
4 1 (1.64%) Citrix Certification
4 1 (1.64%) Cisco Certification
4 1 (1.64%) Microsoft Certification
Quality Assurance & Compliance
1 27 (44.26%) SLA
System Software
1 17 (27.87%) Active Directory
Systems Management
1 13 (21.31%) OpenView
2 11 (18.03%) Systems Management Server (SMS)
3 4 (6.56%) SCCM
4 2 (3.28%) ServiceCenter
5 1 (1.64%) Backup Exec
Vendors
1 25 (40.98%) Microsoft
2 13 (21.31%) HP
3 11 (18.03%) Lotus
4 1 (1.64%) Apple
4 1 (1.64%) VMware
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 8 hours ago