The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 95 92 111
Rank change year-on-year
-3 +19
Permanent jobs requiring a Service Desk Analyst 27 31 10
As % of all permanent IT jobs located in Cheshire 1.57% 1.74% 0.58%
As % of the Job Titles category 1.65% 1.81% 0.61%
Number of salaries quoted 25 30 10
Average salary £19,500 £19,000 £23,250
Average salary % change year-on-year
+2.63% -18.27%
90% offered a salary of more than £16,500 £17,000 £16,500
10% offered a salary of more than £25,000 £25,000 £25,000
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1640 1713 1646
As % of all permanent IT jobs located in Cheshire 95.52% 95.91% 94.82%
Number of salaries quoted 1298 1361 1343
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford - 9 £16,500 - 1
Chester -2 3 £25,250 +12.22% 1
Crewe -11 3 £20,000 +17.64%
Wilmslow 0 2 £19,500 -2.50%
Warrington -1 2 £19,250 +1.31%
Macclesfield - 2 £25,000 -
Runcorn -13 1 £25,000 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 28 July 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (64.58%) ITIL
2 30 (62.50%) Windows
3 18 (37.50%) Microsoft
4 17 (35.42%) Active Directory
5 16 (33.33%) MS Office
5 16 (33.33%) Windows XP
6 14 (29.17%) Windows 7
7 12 (25.00%) MS Excel
7 12 (25.00%) SLA
8 11 (22.92%) VPN
8 11 (22.92%) Cisco Certification
9 10 (20.83%) Cisco
10 9 (18.75%) Microsoft Certification
10 9 (18.75%) CCNA
10 9 (18.75%) MCP
10 9 (18.75%) PRINCE2
10 9 (18.75%) Project Management
10 9 (18.75%) Internet
10 9 (18.75%) Telecoms
10 9 (18.75%) CCENT
11 8 (16.67%) Incident Management
12 7 (14.58%) Finance
12 7 (14.58%) HP
13 6 (12.50%) Terminal Server
13 6 (12.50%) Windows Server 2003
13 6 (12.50%) Disaster Recovery
13 6 (12.50%) Business Continuity
13 6 (12.50%) Windows 2000 Server
13 6 (12.50%) ITIL V3
14 5 (10.42%) Windows Server 2008

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 28 July 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.33%) IBM Notes
2 3 (6.25%) MS Exchange
Applications
1 16 (33.33%) MS Office
2 12 (25.00%) MS Excel
Cloud Services
1 3 (6.25%) Office 365
Communications & Networking
1 11 (22.92%) VPN
2 9 (18.75%) Internet
3 5 (10.42%) Firewall
3 5 (10.42%) Wireless
3 5 (10.42%) DNS
3 5 (10.42%) TCP/IP
3 5 (10.42%) DHCP
4 2 (4.17%) Ethernet
4 2 (4.17%) IPv4
5 1 (2.08%) MPLS
5 1 (2.08%) ISDN
General
1 9 (18.75%) Telecoms
2 7 (14.58%) Finance
3 4 (8.33%) Financial Institution
3 4 (8.33%) Retail
3 4 (8.33%) Local Government
4 1 (2.08%) Banking
Miscellaneous
1 5 (10.42%) Management Information System
2 3 (6.25%) Analytical Skills
2 3 (6.25%) Mathematics
Operating Systems
1 30 (62.50%) Windows
2 16 (33.33%) Windows XP
3 14 (29.17%) Windows 7
4 6 (12.50%) Windows Server 2003
4 6 (12.50%) Windows 2000 Server
5 5 (10.42%) Windows Server 2008
5 5 (10.42%) UNIX
5 5 (10.42%) Linux
6 2 (4.17%) Windows Vista
6 2 (4.17%) Windows 8
Processes & Methodologies
1 31 (64.58%) ITIL
2 9 (18.75%) PRINCE2
2 9 (18.75%) Project Management
3 8 (16.67%) Incident Management
4 6 (12.50%) Disaster Recovery
4 6 (12.50%) Business Continuity
4 6 (12.50%) ITIL V3
5 5 (10.42%) Service Management
6 4 (8.33%) Risk Management
6 4 (8.33%) Customer Engagement
6 4 (8.33%) Infrastructure Management
7 2 (4.17%) Problem Management
7 2 (4.17%) Continuous Improvement
7 2 (4.17%) Root Cause Analysis
8 1 (2.08%) Service Desk Management
8 1 (2.08%) Mentoring
8 1 (2.08%) User Acceptance Testing
8 1 (2.08%) Document Management
8 1 (2.08%) Service Delivery
8 1 (2.08%) Configuration Management
Programming Languages
1 3 (6.25%) C
Qualifications
1 11 (22.92%) Cisco Certification
2 9 (18.75%) Microsoft Certification
2 9 (18.75%) CCNA
2 9 (18.75%) MCP
2 9 (18.75%) CCENT
3 5 (10.42%) MCITP
3 5 (10.42%) MCSE
3 5 (10.42%) MCSA
4 4 (8.33%) MCDST
4 4 (8.33%) SC Cleared
4 4 (8.33%) Security Cleared
5 1 (2.08%) Degree
Quality Assurance & Compliance
1 12 (25.00%) SLA
System Software
1 17 (35.42%) Active Directory
2 6 (12.50%) Terminal Server
Systems Management
1 4 (8.33%) OpenView
1 4 (8.33%) Systems Management Server (SMS)
2 3 (6.25%) SCCM
Vendors
1 18 (37.50%) Microsoft
2 10 (20.83%) Cisco
3 7 (14.58%) HP
4 5 (10.42%) BT
4 5 (10.42%) Citrix
5 4 (8.33%) Lotus
6 3 (6.25%) AppSense
6 3 (6.25%) Dell
7 1 (2.08%) Symantec
7 1 (2.08%) VMware
Alderley Edge, Cheshire
Allegro Networks Ltd
Salary: From £18,500 to £23,000 per annum
Posted: 11 hours ago
Knutsford, Cheshire
Global Technology Solutions Ltd
Salary: £15000 - £18000 per annum
Posted: Yesterday
Chester, Cheshire
Search Consultancy
Salary: £18000 - £25000 per annum
Posted: 5 days ago