The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 104 106 114
Rank change year-on-year
+2 +8
Permanent jobs requiring a Service Desk Analyst 16 12 9
As % of all permanent IT jobs located in Cheshire 0.99% 0.70% 0.50%
As % of the Job Titles category 1.05% 0.72% 0.52%
Number of salaries quoted 13 10 9
Average salary £21,000 £19,000 £24,000
Average salary % change year-on-year
+10.52% -20.83%
90% offered a salary of more than £19,000 £18,000 £21,400
10% offered a salary of more than £24,450 £20,000 £25,000
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1524 1665 1725
As % of all permanent IT jobs located in Cheshire 93.96% 96.97% 95.78%
Number of salaries quoted 1190 1224 1371
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crewe -5 6 £20,000 -
Runcorn +1 5 £21,000 +16.66% 1
Knutsford - 3 £22,000 -
Warrington +9 2 £19,000 - 2
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 22 May 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 28 (58.33%) MS Office
1 28 (58.33%) Windows
1 28 (58.33%) Microsoft
2 27 (56.25%) ITIL
3 25 (52.08%) SLA
4 24 (50.00%) MS Excel
5 22 (45.83%) MCP
6 17 (35.42%) Windows 7
7 16 (33.33%) Windows XP
7 16 (33.33%) VPN
8 15 (31.25%) HP
9 13 (27.08%) Service Management
10 12 (25.00%) OpenView
10 12 (25.00%) Lotus
10 12 (25.00%) Systems Management Server (SMS)
10 12 (25.00%) IBM Notes
10 12 (25.00%) SC Cleared
10 12 (25.00%) Security Cleared
11 11 (22.92%) Incident Management
12 10 (20.83%) Microsoft Certification
12 10 (20.83%) Windows Server 2008
12 10 (20.83%) MCITP
12 10 (20.83%) MCSE
12 10 (20.83%) MCSA
12 10 (20.83%) Linux
12 10 (20.83%) UNIX
12 10 (20.83%) DNS
12 10 (20.83%) Active Directory
12 10 (20.83%) DHCP
12 10 (20.83%) TCP/IP

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 22 May 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (25.00%) IBM Notes
Applications
1 28 (58.33%) MS Office
2 24 (50.00%) MS Excel
Communications & Networking
1 16 (33.33%) VPN
2 10 (20.83%) DNS
2 10 (20.83%) DHCP
2 10 (20.83%) TCP/IP
3 4 (8.33%) Wireless
General
1 5 (10.42%) Finance
2 4 (8.33%) Retail
2 4 (8.33%) Financial Institution
3 3 (6.25%) Local Government
4 1 (2.08%) German Language
Miscellaneous
1 3 (6.25%) Analytical Skills
Operating Systems
1 28 (58.33%) Windows
2 17 (35.42%) Windows 7
3 16 (33.33%) Windows XP
4 10 (20.83%) Windows Server 2008
4 10 (20.83%) Linux
4 10 (20.83%) UNIX
5 6 (12.50%) Windows Server 2003
5 6 (12.50%) Windows 2000 Server
Processes & Methodologies
1 27 (56.25%) ITIL
2 13 (27.08%) Service Management
3 11 (22.92%) Incident Management
4 6 (12.50%) Disaster Recovery
4 6 (12.50%) ITIL V3
4 6 (12.50%) Business Continuity
5 4 (8.33%) Risk Management
5 4 (8.33%) Customer Engagement
6 3 (6.25%) Infrastructure Management
7 1 (2.08%) Continuous Improvement
7 1 (2.08%) Root Cause Analysis
7 1 (2.08%) Document Management
7 1 (2.08%) Information Security
7 1 (2.08%) Migration
7 1 (2.08%) ITSM
Qualifications
1 22 (45.83%) MCP
2 12 (25.00%) SC Cleared
2 12 (25.00%) Security Cleared
3 10 (20.83%) Microsoft Certification
3 10 (20.83%) MCITP
3 10 (20.83%) MCSE
3 10 (20.83%) MCSA
Quality Assurance & Compliance
1 25 (52.08%) SLA
System Software
1 10 (20.83%) Active Directory
2 6 (12.50%) Terminal Server
Systems Management
1 12 (25.00%) OpenView
1 12 (25.00%) Systems Management Server (SMS)
2 5 (10.42%) SCCM
Vendors
1 28 (58.33%) Microsoft
2 15 (31.25%) HP
3 12 (25.00%) Lotus
4 3 (6.25%) Dell
5 1 (2.08%) Citrix
5 1 (2.08%) Symantec
Runcorn, Cheshire
Ricoh
Salary: £25k plus benefits
Posted: 16 days ago