The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 88 103 134
Rank change year-on-year
+15 +31
Permanent jobs requiring a Service Desk Analyst 29 10 14
As % of all permanent IT jobs located in Cheshire 1.61% 0.64% 0.67%
As % of the Job Titles category 1.71% 0.69% 0.70%
Number of salaries quoted 29 10 14
Average salary £19,000 £19,625 £18,500
Average salary % change year-on-year
-3.18% +6.08%
90% offered a salary of more than £18,500 £18,000 £16,500
10% offered a salary of more than £25,000 £20,200 £20,000
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1691 1459 2006
As % of all permanent IT jobs located in Cheshire 93.84% 93.29% 95.61%
Number of salaries quoted 1404 1133 1687
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £55,000 £49,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cheshire region.

Service Desk Analyst Salary Trend in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington - 19 £19,000 -
Runcorn -2 5 £25,000 +38.88%
Macclesfield - 3 £19,000 - 1
Crewe - 1 £21,000 -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 30 January 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 37 (60.66%) Microsoft
2 35 (57.38%) MS Office
3 34 (55.74%) ITIL
3 34 (55.74%) MS Excel
4 27 (44.26%) SLA
5 26 (42.62%) Service Management
6 25 (40.98%) MCP
7 20 (32.79%) Security Cleared
8 19 (31.15%) SC Cleared
8 19 (31.15%) IBM Notes
8 19 (31.15%) Lotus
8 19 (31.15%) Systems Management Server (SMS)
8 19 (31.15%) OpenView
8 19 (31.15%) HP
9 17 (27.87%) Windows
10 16 (26.23%) Incident Management
11 12 (19.67%) Active Directory
12 11 (18.03%) TCP/IP
12 11 (18.03%) VPN
12 11 (18.03%) Windows Server 2008
13 8 (13.11%) SCCM
14 7 (11.48%) Windows 7
14 7 (11.48%) Local Government
14 7 (11.48%) Infrastructure Management
15 6 (9.84%) MCITP
15 6 (9.84%) DNS
15 6 (9.84%) Microsoft Certification
15 6 (9.84%) Linux
15 6 (9.84%) MCSE
15 6 (9.84%) MCSA

Service Desk Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 30 January 2015, IT jobs across the Cheshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (31.15%) IBM Notes
2 1 (1.64%) MS Exchange
2 1 (1.64%) Exchange Server 2007
Applications
1 35 (57.38%) MS Office
2 34 (55.74%) MS Excel
Communications & Networking
1 11 (18.03%) TCP/IP
1 11 (18.03%) VPN
2 6 (9.84%) DNS
2 6 (9.84%) LAN
2 6 (9.84%) DHCP
3 5 (8.20%) WAN
4 1 (1.64%) SAN
Database & Business Intelligence
1 1 (1.64%) SQL Server
General
1 7 (11.48%) Local Government
2 1 (1.64%) French Language
2 1 (1.64%) German Language
Miscellaneous
1 5 (8.20%) Analytical Skills
2 3 (4.92%) GIS
3 2 (3.28%) Management Information System
3 2 (3.28%) CMDB
Operating Systems
1 17 (27.87%) Windows
2 11 (18.03%) Windows Server 2008
3 7 (11.48%) Windows 7
4 6 (9.84%) Linux
4 6 (9.84%) UNIX
5 5 (8.20%) Windows Server 2012
6 3 (4.92%) Windows XP
Processes & Methodologies
1 34 (55.74%) ITIL
2 26 (42.62%) Service Management
3 16 (26.23%) Incident Management
4 7 (11.48%) Infrastructure Management
5 5 (8.20%) Change Management
5 5 (8.20%) Time Management
6 2 (3.28%) Data Entry
6 2 (3.28%) Configuration Management
7 1 (1.64%) Benchmarking
7 1 (1.64%) Root Cause Analysis
7 1 (1.64%) Migration
7 1 (1.64%) ITSM
7 1 (1.64%) Coaching
Programming Languages
1 1 (1.64%) SQL
Qualifications
1 25 (40.98%) MCP
2 20 (32.79%) Security Cleared
3 19 (31.15%) SC Cleared
4 6 (9.84%) MCITP
4 6 (9.84%) Microsoft Certification
4 6 (9.84%) MCSE
4 6 (9.84%) MCSA
5 4 (6.56%) ITIL Certification
Quality Assurance & Compliance
1 27 (44.26%) SLA
System Software
1 12 (19.67%) Active Directory
Systems Management
1 19 (31.15%) Systems Management Server (SMS)
1 19 (31.15%) OpenView
2 8 (13.11%) SCCM
3 1 (1.64%) Backup Exec
Vendors
1 37 (60.66%) Microsoft
2 19 (31.15%) Lotus
2 19 (31.15%) HP
3 1 (1.64%) Apple
Alderley Edge, Cheshire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum + competitive benefits
Posted: 2 days ago
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 4 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £18000.00 - £28000.00 per annum
Posted: 17 days ago