The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwick region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 29 44 35
Rank change year-on-year
+15 -9
Permanent jobs citing Service Management 3 1 3
As % of all permanent IT jobs located in Warwick 1.80% 0.39% 1.42%
As % of the Processes & Methodologies category 2.42% 0.48% 1.82%
Number of salaries quoted 1 0 3
Average salary £55,000 - £32,500
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
Warwickshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwick region.

Processes & Methodologies Category
Warwick
Permanent IT job ads with a match in the
Processes & Methodologies category
124 207 165
As % of all permanent IT jobs located in Warwick 74.25% 81.50% 78.20%
Number of salaries quoted 102 174 157
Average salary £40,000 £38,750 £40,000
Average salary % change year-on-year
+3.22% -3.12%
90% offered a salary of more than £28,100 £25,000 £30,500
10% offered a salary of more than £55,500 £62,500 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Warwick

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwick

Service Management
Salary Trend in Warwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwick region.

Service Management Salary Trend in Warwick

Service Management
Top 18 Related IT Skills in Warwick

For the 6 months to 20 August 2014, IT jobs across the Warwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (80.00%) ITIL
2 3 (60.00%) Service Delivery
3 2 (40.00%) MS Excel
3 2 (40.00%) Crystal Reports
3 2 (40.00%) Business Objects
3 2 (40.00%) Microsoft
3 2 (40.00%) ITIL Certification
3 2 (40.00%) MS PowerPoint
3 2 (40.00%) Degree
4 1 (20.00%) Problem Management
4 1 (20.00%) Release Management
4 1 (20.00%) Infrastructure Management
4 1 (20.00%) Incident Management
4 1 (20.00%) Internet
4 1 (20.00%) Project Management
4 1 (20.00%) SLA
4 1 (20.00%) Management Information System
4 1 (20.00%) Data Analysis

Service Management
Top Related IT Skills in Warwick by Category

For the 6 months to 20 August 2014, IT jobs across the Warwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Excel
1 2 (40.00%) MS PowerPoint
Communications & Networking
1 1 (20.00%) Internet
Database & Business Intelligence
1 2 (40.00%) Crystal Reports
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) Service Analyst
2 1 (20.00%) Report Analyst
2 1 (20.00%) Services Delivery Manager
2 1 (20.00%) Service Manager
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Services Delivery Analyst
2 1 (20.00%) Incident Manager
2 1 (20.00%) Major Incident Manager
Miscellaneous
1 1 (20.00%) Management Information System
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Service Delivery
3 1 (20.00%) Data Analysis
3 1 (20.00%) Incident Management
3 1 (20.00%) Problem Management
3 1 (20.00%) Release Management
3 1 (20.00%) Infrastructure Management
3 1 (20.00%) Project Management
Qualifications
1 2 (40.00%) ITIL Certification
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 2 (40.00%) Business Objects
1 2 (40.00%) Microsoft