The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwick region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 66 40 33
Rank change year-on-year
-26 -7
Permanent jobs citing Service Management 5 6 3
As % of all permanent IT jobs located in Warwick 1.31% 2.33% 1.89%
As % of the Processes & Methodologies category 1.38% 2.58% 2.34%
Number of salaries quoted 5 5 3
Average salary £42,000 £38,500 £33,000
Average salary % change year-on-year
+9.09% +16.66%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Warwickshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwick region.

Processes & Methodologies Category
Warwick
Permanent IT job ads with a match in the
Processes & Methodologies category
362 233 128
As % of all permanent IT jobs located in Warwick 95.01% 90.31% 80.50%
Number of salaries quoted 236 199 113
Average salary £52,500 £47,500 £41,000
Average salary % change year-on-year
+10.52% +15.85%
90% offered a salary of more than £35,000 £32,500 £27,300
10% offered a salary of more than £65,000 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Warwick

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwick

Service Management
Salary Trend in Warwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwick region.

Service Management Salary Trend in Warwick

Service Management
Top 30 Related IT Skills in Warwick

For the 6 months to 12 February 2016, IT jobs across the Warwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (76.92%) ITIL
1 10 (76.92%) Service Delivery
2 6 (46.15%) Degree
2 6 (46.15%) Continuous Improvement
3 5 (38.46%) ITSM
3 5 (38.46%) Incident Management
3 5 (38.46%) Analytical Skills
4 3 (23.08%) Problem Management
4 3 (23.08%) Microsoft
4 3 (23.08%) Windows
4 3 (23.08%) MS Office
5 2 (15.38%) Cisco
5 2 (15.38%) ERP
5 2 (15.38%) ISDN
5 2 (15.38%) PSTN
5 2 (15.38%) VPN
5 2 (15.38%) Linux
5 2 (15.38%) MS Excel
5 2 (15.38%) Unix
5 2 (15.38%) HP
5 2 (15.38%) Juniper
5 2 (15.38%) Apple
5 2 (15.38%) Change Management
5 2 (15.38%) Wi-Fi
5 2 (15.38%) Telecoms
5 2 (15.38%) Automotive
5 2 (15.38%) Manufacturing
5 2 (15.38%) Project Planning
5 2 (15.38%) Time Management
5 2 (15.38%) Video Conferencing

Service Management
Top Related IT Skills in Warwick by Category

For the 6 months to 12 February 2016, IT jobs across the Warwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (23.08%) MS Office
2 2 (15.38%) MS Excel
Cloud Services
1 2 (15.38%) SaaS
Communications & Networking
1 2 (15.38%) ISDN
1 2 (15.38%) PSTN
1 2 (15.38%) Structured Cabling
1 2 (15.38%) VPN
1 2 (15.38%) Wi-Fi
General
1 2 (15.38%) Automotive
1 2 (15.38%) Manufacturing
1 2 (15.38%) Telecoms
Job Titles
1 5 (38.46%) Service Manager
2 3 (23.08%) Analyst
2 3 (23.08%) Delivery Manager
2 3 (23.08%) Services Delivery Manager
3 2 (15.38%) Cisco Engineer
3 2 (15.38%) Cisco Network Engineer
3 2 (15.38%) Deskside Specialist
3 2 (15.38%) Deskside Support
3 2 (15.38%) Help Desk Specialist
3 2 (15.38%) Help Desk Support
3 2 (15.38%) IT Support
3 2 (15.38%) IT Support Specialist
3 2 (15.38%) Network Engineer
3 2 (15.38%) Service Desk Manager
3 2 (15.38%) Support Specialist
3 2 (15.38%) Telephony Engineer
4 1 (7.69%) Change Analyst
4 1 (7.69%) Incident Manager
4 1 (7.69%) Infrastructure Manager
4 1 (7.69%) Service Management Analyst
Miscellaneous
1 5 (38.46%) Analytical Skills
2 2 (15.38%) SecurID
2 2 (15.38%) Video Conferencing
3 1 (7.69%) Management Information System
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Android
2 2 (15.38%) Linux
2 2 (15.38%) Unix
3 1 (7.69%) Windows XP
Processes & Methodologies
1 10 (76.92%) ITIL
1 10 (76.92%) Service Delivery
2 6 (46.15%) Continuous Improvement
3 5 (38.46%) Incident Management
3 5 (38.46%) ITSM
4 3 (23.08%) Problem Management
5 2 (15.38%) Change Management
5 2 (15.38%) Coaching
5 2 (15.38%) ERP
5 2 (15.38%) Mentoring
5 2 (15.38%) Project Planning
5 2 (15.38%) Time Management
6 1 (7.69%) Configuration Management
6 1 (7.69%) CRM
6 1 (7.69%) Facilities Management
6 1 (7.69%) Knowledge Management
6 1 (7.69%) Operations Management
6 1 (7.69%) Process Improvement
6 1 (7.69%) Project Management
6 1 (7.69%) Stakeholder Management
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 6 (46.15%) Degree
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) Hyper-V
Vendors
1 3 (23.08%) Microsoft
2 2 (15.38%) Apple
2 2 (15.38%) Canon
2 2 (15.38%) Cisco
2 2 (15.38%) HP
2 2 (15.38%) Juniper
3 1 (7.69%) Oracle
3 1 (7.69%) Sun
3 1 (7.69%) VMware