The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 62 44 59
Rank change year-on-year
-18 +15
Permanent jobs citing Service Management 9 17 24
As % of all permanent IT jobs located in Warwickshire 1.28% 2.97% 2.96%
As % of the Processes & Methodologies category 1.57% 3.64% 3.66%
Number of salaries quoted 5 14 17
Average salary £40,000 £47,500 £42,500
Average salary % change year-on-year
-15.78% +11.76%
90% offered a salary of more than £31,900 £33,000 £27,800
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
572 467 655
As % of all permanent IT jobs located in Warwickshire 81.25% 81.50% 80.67%
Number of salaries quoted 512 404 600
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £31,000 £27,850 £28,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwickshire region.

Service Management Salary Trend in Warwickshire

Service Management
Salary Histogram in Warwickshire

This chart provides a salary histogram for IT jobs citing Service Management across the Warwickshire region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -10 4 £40,000 +21.21%
Leamington Spa +5 2 - -
Studley -1 1 £27,500 -21.42%
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Warwickshire

For the 6 months to 27 February 2015, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (57.14%) ITIL
2 10 (35.71%) Stakeholder Management
3 7 (25.00%) Microsoft
4 6 (21.43%) ITSM
4 6 (21.43%) Manufacturing
4 6 (21.43%) Problem Management
4 6 (21.43%) Incident Management
5 5 (17.86%) Performance Management
5 5 (17.86%) Legal
5 5 (17.86%) Project Management
5 5 (17.86%) Windows
5 5 (17.86%) SharePoint
6 4 (14.29%) Change Management
6 4 (14.29%) Marketing
6 4 (14.29%) Analytics
6 4 (14.29%) Time Management
7 3 (10.71%) Change Control
7 3 (10.71%) Windows 2000 Server
7 3 (10.71%) Windows 7
7 3 (10.71%) Degree
7 3 (10.71%) Law
7 3 (10.71%) Windows XP
7 3 (10.71%) MS Exchange
7 3 (10.71%) Windows Server 2003
7 3 (10.71%) SLA
7 3 (10.71%) Active Directory
7 3 (10.71%) ITIL Certification
8 2 (7.14%) SNA
8 2 (7.14%) Unicenter
8 2 (7.14%) MS Office

Service Management
Top Related IT Skills in Warwickshire by Category

For the 6 months to 27 February 2015, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) SharePoint
2 3 (10.71%) MS Exchange
Applications
1 2 (7.14%) MS Office
2 1 (3.57%) MS Excel
Cloud Services
1 2 (7.14%) SaaS
Communications & Networking
1 2 (7.14%) SNA
2 1 (3.57%) MPLS
2 1 (3.57%) OSPF
2 1 (3.57%) BGP
2 1 (3.57%) DSL
2 1 (3.57%) X.21
2 1 (3.57%) Firewall
2 1 (3.57%) IPsec
2 1 (3.57%) ATM
2 1 (3.57%) ISDN
2 1 (3.57%) LAN
2 1 (3.57%) PPP
Database & Business Intelligence
1 2 (7.14%) Big Data
2 1 (3.57%) SQL Server
General
1 6 (21.43%) Manufacturing
2 5 (17.86%) Legal
3 4 (14.29%) Marketing
4 3 (10.71%) Law
5 1 (3.57%) Automotive
5 1 (3.57%) Retail
Job Titles
1 4 (14.29%) Analyst
2 3 (10.71%) Technical Support
2 3 (10.71%) Contracts Manager
2 3 (10.71%) Procurement Officer
3 2 (7.14%) Head of Operations
3 2 (7.14%) Incident Manager
3 2 (7.14%) Service Desk Manager
3 2 (7.14%) Major Incident Manager
3 2 (7.14%) Service Desk Analyst
3 2 (7.14%) Technical Support Consultant
3 2 (7.14%) Consultant
3 2 (7.14%) Applications Specialist
3 2 (7.14%) Technical Consultant
3 2 (7.14%) Service Analyst
3 2 (7.14%) Support Consultant
3 2 (7.14%) Service Manager
4 1 (3.57%) Technical Support Engineer
4 1 (3.57%) Support Analyst
4 1 (3.57%) Infrastructure Project Manager
4 1 (3.57%) Technical Engineer
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) COM
Miscellaneous
1 2 (7.14%) Credit Risk
1 2 (7.14%) Analytical Skills
2 1 (3.57%) FMCG
2 1 (3.57%) Management Information System
2 1 (3.57%) PDA
2 1 (3.57%) Computer Science
Operating Systems
1 5 (17.86%) Windows
2 3 (10.71%) Windows XP
2 3 (10.71%) Windows Server 2003
2 3 (10.71%) Windows 2000 Server
2 3 (10.71%) Windows 7
Processes & Methodologies
1 16 (57.14%) ITIL
2 10 (35.71%) Stakeholder Management
3 6 (21.43%) Incident Management
3 6 (21.43%) Problem Management
3 6 (21.43%) ITSM
4 5 (17.86%) Project Management
4 5 (17.86%) Performance Management
5 4 (14.29%) Analytics
5 4 (14.29%) Time Management
5 4 (14.29%) Change Management
6 3 (10.71%) Change Control
7 2 (7.14%) People Management
7 2 (7.14%) Marketing Analytics
7 2 (7.14%) Infrastructure Management
7 2 (7.14%) Strategic Management
7 2 (7.14%) Matrix Management
7 2 (7.14%) Release Management
7 2 (7.14%) Agile Software Development
7 2 (7.14%) Data Analysis
7 2 (7.14%) Logistics
Programming Languages
1 2 (7.14%) SQL
Qualifications
1 3 (10.71%) ITIL Certification
1 3 (10.71%) Degree
2 1 (3.57%) CCNP
2 1 (3.57%) Cisco Certification
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 3 (10.71%) Active Directory
Systems Management
1 2 (7.14%) Unicenter
Vendors
1 7 (25.00%) Microsoft
2 1 (3.57%) Juniper
2 1 (3.57%) RedPrairie
2 1 (3.57%) Oracle
2 1 (3.57%) Cisco
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