The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 56 73 56
Rank change year-on-year
+17 -17
Permanent jobs citing Service Management 14 11 13
As % of all permanent IT jobs located in Warwickshire 2.03% 1.21% 1.89%
As % of the Processes & Methodologies category 2.48% 1.46% 2.40%
Number of salaries quoted 6 9 11
Average salary £34,500 £37,500 £40,000
Average salary % change year-on-year
-8.00% -6.25%
90% offered a salary of more than £34,000 £26,300 £32,500
10% offered a salary of more than £50,000 £43,000 £69,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
565 756 541
As % of all permanent IT jobs located in Warwickshire 81.77% 83.26% 78.52%
Number of salaries quoted 472 639 474
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £27,000 £25,000 £28,500
10% offered a salary of more than £57,500 £60,000 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwickshire region.

Service Management Salary Trend in Warwickshire

Service Management
Salary Histogram in Warwickshire

This chart provides a salary histogram for IT jobs citing Service Management across the Warwickshire region over the 3 months to 22 August 2014.

Service Management Salary Histogram in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rugby - 8 £34,000 - 1
Warwick +18 3 £55,000 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Warwickshire

For the 6 months to 22 August 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (76.19%) ITIL
2 14 (66.67%) Degree
3 8 (38.10%) TETRA
3 8 (38.10%) Telecoms
4 7 (33.33%) Resource Management
4 7 (33.33%) 4G
5 6 (28.57%) Project Management
6 5 (23.81%) SLA
6 5 (23.81%) Service Delivery
6 5 (23.81%) Security Cleared
7 4 (19.05%) Configuration Management
7 4 (19.05%) HNC
7 4 (19.05%) HND
7 4 (19.05%) PRINCE2
7 4 (19.05%) GPRS
8 3 (14.29%) PMI Certification
8 3 (14.29%) Network Management
8 3 (14.29%) ITIL Foundation Certificate
9 2 (9.52%) MS PowerPoint
9 2 (9.52%) Incident Management
9 2 (9.52%) Release Management
9 2 (9.52%) Microsoft
9 2 (9.52%) ITIL Certification
9 2 (9.52%) PMI
9 2 (9.52%) Crystal Reports
9 2 (9.52%) Business Objects
9 2 (9.52%) MS Excel
10 1 (4.76%) Process Management
10 1 (4.76%) ITSM
10 1 (4.76%) Management Information System

Service Management
Top Related IT Skills in Warwickshire by Category

For the 6 months to 22 August 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) SAS
Applications
1 2 (9.52%) MS PowerPoint
1 2 (9.52%) MS Excel
2 1 (4.76%) MS Office
Cloud Services
1 1 (4.76%) IaaS
1 1 (4.76%) SaaS
Communications & Networking
1 8 (38.10%) TETRA
2 7 (33.33%) 4G
3 4 (19.05%) GPRS
4 1 (4.76%) Internet
Database & Business Intelligence
1 2 (9.52%) Crystal Reports
General
1 8 (38.10%) Telecoms
2 1 (4.76%) Finance
2 1 (4.76%) Aerospace
2 1 (4.76%) Manufacturing
2 1 (4.76%) Games
Job Titles
1 4 (19.05%) Configuration Manager
2 3 (14.29%) Service Manager
3 2 (9.52%) Transition Manager
3 2 (9.52%) Service Transition Manager
3 2 (9.52%) Analyst
3 2 (9.52%) Service Analyst
4 1 (4.76%) Administrator
4 1 (4.76%) Operations Manager
4 1 (4.76%) Report Analyst
4 1 (4.76%) Services Delivery Manager
4 1 (4.76%) Commercial Manager
4 1 (4.76%) Service Design Manager
4 1 (4.76%) Vendor Manager
4 1 (4.76%) Network Operations Manager
4 1 (4.76%) NOC Manager
4 1 (4.76%) Major Incident Manager
4 1 (4.76%) Incident Manager
4 1 (4.76%) Network Manager
4 1 (4.76%) Product Manager
4 1 (4.76%) Delivery Manager
Miscellaneous
1 2 (9.52%) PMI
2 1 (4.76%) Management Information System
2 1 (4.76%) Handset
Processes & Methodologies
1 16 (76.19%) ITIL
2 7 (33.33%) Resource Management
3 6 (28.57%) Project Management
4 5 (23.81%) Service Delivery
5 4 (19.05%) Configuration Management
5 4 (19.05%) PRINCE2
6 3 (14.29%) Network Management
7 2 (9.52%) Incident Management
7 2 (9.52%) Release Management
8 1 (4.76%) Process Management
8 1 (4.76%) ITSM
8 1 (4.76%) Stakeholder Management
8 1 (4.76%) Business Continuity
8 1 (4.76%) PLM
8 1 (4.76%) ERP
8 1 (4.76%) Transition Management
8 1 (4.76%) ITIL V3
8 1 (4.76%) Continuous Improvement
8 1 (4.76%) Infrastructure Management
8 1 (4.76%) Product Management
Programming Languages
1 1 (4.76%) C
Qualifications
1 14 (66.67%) Degree
2 5 (23.81%) Security Cleared
3 4 (19.05%) HNC
3 4 (19.05%) HND
4 3 (14.29%) PMI Certification
4 3 (14.29%) ITIL Foundation Certificate
5 2 (9.52%) ITIL Certification
6 1 (4.76%) PMP
6 1 (4.76%) PRINCE2 Practitioner
6 1 (4.76%) SC Cleared
Quality Assurance & Compliance
1 5 (23.81%) SLA
Vendors
1 2 (9.52%) Microsoft
1 2 (9.52%) Business Objects
2 1 (4.76%) BT
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