The first table below looks at the demand for Service Management skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Warwickshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 57 76 50
Rank change year-on-year
+19 -26
Permanent jobs citing Service Management 18 7 9
As % of all permanent IT jobs located in Warwickshire 2.287% 0.877% 1.438%
As % of the Processes & Methodologies category 2.936% 1.217% 1.919%
Number of salaries quoted 10 7 8
Average salary £33,250 £32,500 £39,000
Average salary % change year-on-year
+2.30% -16.66%
90% offered a salary of more than £19,900 £28,300 £32,250
10% offered a salary of more than £50,750 £38,500 £45,850
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
613 575 469
As % of all permanent IT jobs located in Warwickshire 77.89% 72.06% 74.92%
Number of salaries quoted 530 508 427
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £28,500 £28,000 £24,850
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
West Midlands

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Warwickshire Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwickshire region.

Warwickshire Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Warwickshire region over the 3 months to 17 May 2013.

Warwickshire Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Rugby - 4 £23,250 -
Stratford-upon-Avon - 4 £42,500 -
Nuneaton - 2 - -
Warwick - 1 £19,000 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (63.16%) ITIL
2 10 (26.32%) SLA
3 8 (21.05%) Service Delivery
3 8 (21.05%) ITSM
4 7 (18.42%) Problem Management
4 7 (18.42%) Remedy
4 7 (18.42%) Oracle
4 7 (18.42%) UNIX
5 6 (15.79%) Windows
5 6 (15.79%) Marketing
5 6 (15.79%) Operations Management
5 6 (15.79%) Finance
5 6 (15.79%) ITIL V3
6 5 (13.16%) Continuous Improvement
6 5 (13.16%) PRINCE2
6 5 (13.16%) ERP
7 4 (10.53%) LAN
7 4 (10.53%) WAN
7 4 (10.53%) HTTP
7 4 (10.53%) MS Office
7 4 (10.53%) Change Management
7 4 (10.53%) Cisco
7 4 (10.53%) Incident Management
7 4 (10.53%) Statistics
7 4 (10.53%) Credit Risk
7 4 (10.53%) Analytics
7 4 (10.53%) Data Quality
8 3 (7.895%) High Availability
8 3 (7.895%) Data Governance
8 3 (7.895%) Remedy ITSM

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 2 (5.263%) ASP
1 2 (5.263%) ODBC
Application Platforms
1 2 (5.263%) Oracle SOA Suite
2 1 (2.632%) Lotus Notes
2 1 (2.632%) MS Exchange
2 1 (2.632%) Lync
Applications
1 4 (10.53%) MS Office
2 2 (5.263%) Spreadsheet
3 1 (2.632%) MS Excel
Business Applications
1 3 (7.895%) Remedy ITSM
2 2 (5.263%) Oracle Retail
Communications & Networking
1 4 (10.53%) LAN
1 4 (10.53%) WAN
1 4 (10.53%) HTTP
2 3 (7.895%) SAN
2 3 (7.895%) Internet
3 2 (5.263%) MPLS
3 2 (5.263%) Firewall
3 2 (5.263%) Wireless
3 2 (5.263%) IP Telephony
3 2 (5.263%) PBX
3 2 (5.263%) VoIP
3 2 (5.263%) Cisco IPT
3 2 (5.263%) VPLS
3 2 (5.263%) WAAS
3 2 (5.263%) ADSL
4 1 (2.632%) TCP/IP
4 1 (2.632%) Ethernet
4 1 (2.632%) Intrusion Detection
Database & Business Intelligence
1 3 (7.895%) SQL Server
2 2 (5.263%) Data Warehouse
2 2 (5.263%) Oracle BI EE
General
1 6 (15.79%) Finance
1 6 (15.79%) Marketing
2 3 (7.895%) Telecoms
3 2 (5.263%) Retail
Job Titles
1 10 (26.32%) Analyst
2 8 (21.05%) Service Manager
3 5 (13.16%) Operations Manager
4 4 (10.53%) Service Analyst
4 4 (10.53%) Infrastructure Manager
4 4 (10.53%) Development Analyst
5 3 (7.895%) Problem Manager
5 3 (7.895%) Infrastructure Delivery Manager
5 3 (7.895%) Delivery Manager
5 3 (7.895%) Data Manager
5 3 (7.895%) Data Centre Manager
5 3 (7.895%) Support Analyst
6 2 (5.263%) Coordinator
6 2 (5.263%) Systems Analyst
6 2 (5.263%) Administrator
6 2 (5.263%) Systems Support
6 2 (5.263%) 3rd Line Support
6 2 (5.263%) Systems Support Analyst
6 2 (5.263%) ITIL Manager
6 2 (5.263%) ITIL Service Manager
Miscellaneous
1 4 (10.53%) Statistics
1 4 (10.53%) Credit Risk
2 3 (7.895%) PMI
3 2 (5.263%) Management Information System
3 2 (5.263%) Replication
4 1 (2.632%) Digital Media
Operating Systems
1 7 (18.42%) UNIX
2 6 (15.79%) Windows
3 3 (7.895%) Linux
4 2 (5.263%) Windows NT
4 2 (5.263%) MVS
Processes & Methodologies
1 24 (63.16%) ITIL
2 8 (21.05%) Service Delivery
2 8 (21.05%) ITSM
3 7 (18.42%) Problem Management
4 6 (15.79%) ITIL V3
4 6 (15.79%) Operations Management
5 5 (13.16%) Continuous Improvement
5 5 (13.16%) PRINCE2
5 5 (13.16%) ERP
6 4 (10.53%) Change Management
6 4 (10.53%) Incident Management
6 4 (10.53%) Analytics
7 3 (7.895%) Data Governance
7 3 (7.895%) High Availability
7 3 (7.895%) Capacity Planning
7 3 (7.895%) Data Analysis
7 3 (7.895%) Disaster Recovery
7 3 (7.895%) PRINCE
8 2 (5.263%) BCP
8 2 (5.263%) Project Management
Programming Languages
1 3 (7.895%) JavaScript
2 2 (5.263%) Perl
2 2 (5.263%) PHP
2 2 (5.263%) SQL
2 2 (5.263%) VB
2 2 (5.263%) UniBasic
2 2 (5.263%) Korn
2 2 (5.263%) PowerShell
2 2 (5.263%) Bash shell
2 2 (5.263%) C#
2 2 (5.263%) C++
2 2 (5.263%) Java
Qualifications
1 3 (7.895%) ITIL Certification
1 3 (7.895%) PMI Certification
1 3 (7.895%) Degree
2 2 (5.263%) ISEB
3 1 (2.632%) Cisco Certification
3 1 (2.632%) CCNP
3 1 (2.632%) CCNA
3 1 (2.632%) PRINCE2 Practitioner
3 1 (2.632%) Security Cleared
Quality Assurance & Compliance
1 10 (26.32%) SLA
2 4 (10.53%) Data Quality
3 1 (2.632%) COBIT
System Software
1 2 (5.263%) Active Directory
2 1 (2.632%) VMware ESX
2 1 (2.632%) VMware Infrastructure
2 1 (2.632%) vSphere
Systems Management
1 1 (2.632%) NetBackup
Vendors
1 7 (18.42%) Remedy
1 7 (18.42%) Oracle
2 4 (10.53%) Cisco
3 2 (5.263%) Microsoft
3 2 (5.263%) BT
3 2 (5.263%) ATG
3 2 (5.263%) Siebel
3 2 (5.263%) Endeca
4 1 (2.632%) SAP
4 1 (2.632%) VMware
4 1 (2.632%) Citrix
4 1 (2.632%) BMC
4 1 (2.632%) Lotus
Warwick, West Midlands
Contract Service ManagerContract Service Manager required to join one of the UK's leading communication companies at their UK head office, with over 1500 employees and turnover of...
Fulcrum Telecom
Salary: £48000.00 - £52000.00 per annum + Car Allowance
Posted: 17 May 2013