The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 59 61 57
Rank change year-on-year
+2 -4
Permanent jobs citing Service Management 17 12 20
As % of all permanent IT jobs located in Warwickshire 2.23% 1.67% 2.79%
As % of the Processes & Methodologies category 2.56% 2.17% 3.49%
Number of salaries quoted 11 8 17
Average salary £42,500 £47,500 £31,500
Average salary % change year-on-year
-10.52% +50.79%
90% offered a salary of more than £32,000 £24,200 £27,200
10% offered a salary of more than £65,000 £90,000 £40,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
664 552 573
As % of all permanent IT jobs located in Warwickshire 87.14% 76.99% 80.03%
Number of salaries quoted 584 468 515
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,850 £26,500 £28,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwickshire region.

Service Management Salary Trend in Warwickshire

Service Management
Salary Histogram in Warwickshire

This chart provides a salary histogram for IT jobs citing Service Management across the Warwickshire region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -7 5 £32,000 -64.44%
Leamington Spa 0 4 £48,750 -7.14%
Nuneaton - 2 £51,250 -
Rugby - 2 - -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Warwickshire

For the 6 months to 19 December 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (75.00%) ITIL
2 11 (34.38%) Degree
3 9 (28.13%) Stakeholder Management
4 7 (21.88%) Project Management
4 7 (21.88%) ITSM
4 7 (21.88%) Incident Management
4 7 (21.88%) Resource Management
4 7 (21.88%) Problem Management
4 7 (21.88%) TETRA
4 7 (21.88%) 4G
4 7 (21.88%) Telecoms
5 6 (18.75%) SLA
6 5 (15.63%) SharePoint
6 5 (15.63%) Performance Management
6 5 (15.63%) Microsoft
6 5 (15.63%) Manufacturing
7 4 (12.50%) Configuration Management
7 4 (12.50%) Change Management
7 4 (12.50%) GPRS
7 4 (12.50%) HNC
7 4 (12.50%) HND
7 4 (12.50%) Security Cleared
8 3 (9.38%) ITIL Foundation Certificate
8 3 (9.38%) MS Exchange
8 3 (9.38%) Law
8 3 (9.38%) Legal
8 3 (9.38%) Active Directory
8 3 (9.38%) ITIL Certification
8 3 (9.38%) Change Control
8 3 (9.38%) Network Management

Service Management
Top Related IT Skills in Warwickshire by Category

For the 6 months to 19 December 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) SharePoint
2 3 (9.38%) MS Exchange
Applications
1 1 (3.13%) MS Excel
Cloud Services
1 1 (3.13%) SaaS
1 1 (3.13%) IaaS
Communications & Networking
1 7 (21.88%) TETRA
1 7 (21.88%) 4G
2 4 (12.50%) GPRS
3 2 (6.25%) SNA
4 1 (3.13%) Internet
4 1 (3.13%) LAN
Database & Business Intelligence
1 1 (3.13%) SQL Server
General
1 7 (21.88%) Telecoms
2 5 (15.63%) Manufacturing
3 3 (9.38%) Law
3 3 (9.38%) Legal
4 2 (6.25%) Marketing
5 1 (3.13%) Games
5 1 (3.13%) Retail
5 1 (3.13%) Aerospace
5 1 (3.13%) Automotive
Job Titles
1 4 (12.50%) Analyst
1 4 (12.50%) Configuration Manager
1 4 (12.50%) Service Manager
2 3 (9.38%) Contracts Manager
2 3 (9.38%) Incident Manager
2 3 (9.38%) Major Incident Manager
3 2 (6.25%) Service Analyst
3 2 (6.25%) Service Desk Manager
3 2 (6.25%) Service Desk Analyst
3 2 (6.25%) Applications Specialist
3 2 (6.25%) Head of Operations
4 1 (3.13%) Service Desk Team Leader
4 1 (3.13%) Operations Support Analyst
4 1 (3.13%) Service Transition Manager
4 1 (3.13%) Support Analyst
4 1 (3.13%) Services Delivery Manager
4 1 (3.13%) Team Leader
4 1 (3.13%) Operations Analyst
4 1 (3.13%) Delivery Manager
4 1 (3.13%) IT Operations Analyst
Libraries, Frameworks & Software Standards
1 2 (6.25%) .NET
Miscellaneous
1 2 (6.25%) Credit Risk
1 2 (6.25%) Analytical Skills
2 1 (3.13%) Performance Metrics
2 1 (3.13%) FMCG
2 1 (3.13%) PDA
Operating Systems
1 3 (9.38%) Windows
1 3 (9.38%) Windows XP
1 3 (9.38%) Windows Server 2003
1 3 (9.38%) Windows 2000 Server
1 3 (9.38%) Windows 7
Processes & Methodologies
1 24 (75.00%) ITIL
2 9 (28.13%) Stakeholder Management
3 7 (21.88%) Project Management
3 7 (21.88%) ITSM
3 7 (21.88%) Incident Management
3 7 (21.88%) Resource Management
3 7 (21.88%) Problem Management
4 5 (15.63%) Performance Management
5 4 (12.50%) Configuration Management
5 4 (12.50%) Change Management
6 3 (9.38%) Service Delivery
6 3 (9.38%) Data Analysis
6 3 (9.38%) Network Management
6 3 (9.38%) Change Control
6 3 (9.38%) Infrastructure Management
6 3 (9.38%) Line Management
6 3 (9.38%) People Management
6 3 (9.38%) Time Management
7 2 (6.25%) Analytics
7 2 (6.25%) Matrix Management
Qualifications
1 11 (34.38%) Degree
2 4 (12.50%) Security Cleared
2 4 (12.50%) HNC
2 4 (12.50%) HND
3 3 (9.38%) ITIL Certification
3 3 (9.38%) ITIL Foundation Certificate
4 1 (3.13%) PRINCE2 Practitioner
4 1 (3.13%) PMP
4 1 (3.13%) PMI Certification
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 3 (9.38%) Active Directory
Systems Management
1 2 (6.25%) Unicenter
Vendors
1 5 (15.63%) Microsoft
2 1 (3.13%) RedPrairie
2 1 (3.13%) Oracle