The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 62 67 58
Rank change year-on-year
+5 -9
Permanent jobs citing Service Management 15 19 14
As % of all permanent IT jobs located in Warwickshire 2.05% 2.05% 2.01%
As % of the Processes & Methodologies category 2.41% 2.47% 2.59%
Number of salaries quoted 8 15 12
Average salary £38,116 £42,500 £32,500
Average salary % change year-on-year
-10.31% +30.76%
90% offered a salary of more than £30,700 £28,700 £21,000
10% offered a salary of more than £46,250 £64,000 £69,050
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
623 769 540
As % of all permanent IT jobs located in Warwickshire 85.34% 83.05% 77.36%
Number of salaries quoted 530 643 480
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £27,500 £25,000 £29,000
10% offered a salary of more than £57,500 £60,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwickshire

Service Management
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warwickshire region.

Service Management Salary Trend in Warwickshire

Service Management
Salary Histogram in Warwickshire

This chart provides a salary histogram for IT jobs citing Service Management across the Warwickshire region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Warwickshire

Service Management
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rugby - 7 £34,000 -
Warwick +8 4 £42,233 -
Nuneaton -14 1 £23,000 -38.66%
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Warwickshire

For the 6 months to 19 September 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (82.61%) ITIL
2 16 (69.57%) Degree
3 8 (34.78%) TETRA
3 8 (34.78%) Telecoms
4 7 (30.43%) Resource Management
4 7 (30.43%) 4G
5 5 (21.74%) Security Cleared
5 5 (21.74%) Project Management
5 5 (21.74%) SLA
6 4 (17.39%) Microsoft
6 4 (17.39%) HNC
6 4 (17.39%) HND
6 4 (17.39%) GPRS
6 4 (17.39%) Configuration Management
6 4 (17.39%) Release Management
6 4 (17.39%) Service Delivery
7 3 (13.04%) ITSM
7 3 (13.04%) Problem Management
7 3 (13.04%) PMI Certification
7 3 (13.04%) PRINCE2
7 3 (13.04%) ITIL Foundation Certificate
7 3 (13.04%) Line Management
7 3 (13.04%) Network Management
8 2 (8.70%) MS Excel
8 2 (8.70%) SharePoint
8 2 (8.70%) ITIL Certification
8 2 (8.70%) PMI
8 2 (8.70%) .NET
8 2 (8.70%) Crystal Reports
8 2 (8.70%) Business Objects

Service Management
Top Related IT Skills in Warwickshire by Category

For the 6 months to 19 September 2014, IT jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) SharePoint
2 1 (4.35%) SAS
Applications
1 2 (8.70%) MS Excel
1 2 (8.70%) MS PowerPoint
2 1 (4.35%) MS Office
Cloud Services
1 1 (4.35%) SaaS
1 1 (4.35%) IaaS
Communications & Networking
1 8 (34.78%) TETRA
2 7 (30.43%) 4G
3 4 (17.39%) GPRS
4 1 (4.35%) Internet
Database & Business Intelligence
1 2 (8.70%) Crystal Reports
General
1 8 (34.78%) Telecoms
2 1 (4.35%) Finance
2 1 (4.35%) Aerospace
2 1 (4.35%) Manufacturing
2 1 (4.35%) Games
Job Titles
1 4 (17.39%) Configuration Manager
2 3 (13.04%) Analyst
3 2 (8.70%) Applications Specialist
3 2 (8.70%) Service Analyst
3 2 (8.70%) Service Manager
4 1 (4.35%) Network Manager
4 1 (4.35%) Operations Analyst
4 1 (4.35%) Product Manager
4 1 (4.35%) Delivery Manager
4 1 (4.35%) IT Operations Analyst
4 1 (4.35%) Services Delivery Analyst
4 1 (4.35%) Transition Manager
4 1 (4.35%) Incident Manager
4 1 (4.35%) Major Incident Manager
4 1 (4.35%) NOC Manager
4 1 (4.35%) Operations Support Analyst
4 1 (4.35%) Network Operations Manager
4 1 (4.35%) Service Transition Manager
4 1 (4.35%) Support Analyst
4 1 (4.35%) Administrator
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
Miscellaneous
1 2 (8.70%) PMI
2 1 (4.35%) Management Information System
2 1 (4.35%) Handset
2 1 (4.35%) Analytical Skills
Processes & Methodologies
1 19 (82.61%) ITIL
2 7 (30.43%) Resource Management
3 5 (21.74%) Project Management
4 4 (17.39%) Service Delivery
4 4 (17.39%) Release Management
4 4 (17.39%) Configuration Management
5 3 (13.04%) Line Management
5 3 (13.04%) Problem Management
5 3 (13.04%) Network Management
5 3 (13.04%) PRINCE2
5 3 (13.04%) ITSM
6 2 (8.70%) Change Management
6 2 (8.70%) Systems Analysis
6 2 (8.70%) Strategic Management
6 2 (8.70%) Incident Management
6 2 (8.70%) Time Management
6 2 (8.70%) Performance Management
7 1 (4.35%) Product Management
7 1 (4.35%) Stakeholder Engagement
7 1 (4.35%) Continuous Improvement
Qualifications
1 16 (69.57%) Degree
2 5 (21.74%) Security Cleared
3 4 (17.39%) HNC
3 4 (17.39%) HND
4 3 (13.04%) ITIL Foundation Certificate
4 3 (13.04%) PMI Certification
5 2 (8.70%) ITIL Certification
6 1 (4.35%) PMP
6 1 (4.35%) PRINCE2 Practitioner
6 1 (4.35%) SC Cleared
Quality Assurance & Compliance
1 5 (21.74%) SLA
Vendors
1 4 (17.39%) Microsoft
2 2 (8.70%) Business Objects