The table below looks at the statistics for ITSM skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 63 68 -
Rank change year-on-year
+5 -
Permanent jobs citing ITSM 12 4 0
As % of all permanent IT jobs located in Watford 2.05% 0.75% -
As % of the Processes & Methodologies category 2.50% 0.89% -
Number of salaries quoted 9 1 0
Average salary £43,000 £45,000 -
Average salary % change year-on-year
-4.44% -
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
480 451 283
As % of all permanent IT jobs located in Watford 82.05% 84.46% 77.75%
Number of salaries quoted 382 316 207
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £28,500 £30,000 £30,000
10% offered a salary of more than £75,000 £56,400 £62,100
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Watford

ITSM
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Watford region.

ITSM Salary Trend in Watford

ITSM
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing ITSM across the Watford region over the 3 months to 2 September 2015.

ITSM Salary Histogram in Watford

ITSM
Top 30 Related IT Skills in Watford

For the 6 months to 2 September 2015, IT jobs across the Watford region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 10 (66.67%) Service Management
2 8 (53.33%) Service Delivery
3 5 (33.33%) SQL
3 5 (33.33%) ITIL
3 5 (33.33%) SLA
3 5 (33.33%) BusinessObjects
3 5 (33.33%) Customer Engagement
4 4 (26.67%) Microsoft
4 4 (26.67%) Problem Management
5 3 (20.00%) Java
5 3 (20.00%) SQL Server
6 2 (13.33%) MS Office
6 2 (13.33%) Oracle
6 2 (13.33%) IBM
6 2 (13.33%) Lotus Domino
6 2 (13.33%) Oracle9i Database
6 2 (13.33%) Oracle 11i
6 2 (13.33%) SQL Server 2000
6 2 (13.33%) Remedy
6 2 (13.33%) Oracle Database 10g
6 2 (13.33%) Active Directory
6 2 (13.33%) Lotus
6 2 (13.33%) BizTalk Server
6 2 (13.33%) Oracle RMAN
6 2 (13.33%) Identity Management
6 2 (13.33%) Kofax
6 2 (13.33%) Remedy ITSM
6 2 (13.33%) Oracle Database 11g
6 2 (13.33%) Oracle RAC
6 2 (13.33%) SQL Server 2008

ITSM
Top Related IT Skills in Watford by Category

For the 6 months to 2 September 2015, IT jobs across the Watford region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) Lotus Domino
1 2 (13.33%) BizTalk Server
2 1 (6.67%) SharePoint
2 1 (6.67%) MS Exchange
Applications
1 2 (13.33%) MS Office
2 1 (6.67%) MS Excel
Business Applications
1 2 (13.33%) Oracle 11i
1 2 (13.33%) Remedy ITSM
Communications & Networking
1 1 (6.67%) VPN
Database & Business Intelligence
1 5 (33.33%) BusinessObjects
2 3 (20.00%) SQL Server
3 2 (13.33%) Oracle9i Database
3 2 (13.33%) Oracle Database 10g
3 2 (13.33%) SQL Server 2000
3 2 (13.33%) Oracle Database 11g
3 2 (13.33%) SQL Server 2008
3 2 (13.33%) Oracle Database
4 1 (6.67%) SQL Server Reporting Services
General
1 2 (13.33%) Retail
2 1 (6.67%) Finance
Job Titles
1 5 (33.33%) Consultant
2 4 (26.67%) Business Consultant
2 4 (26.67%) Payroll Consultant
3 3 (20.00%) Service Manager
4 2 (13.33%) Analyst
4 2 (13.33%) Service Analyst
4 2 (13.33%) Operations Manager
4 2 (13.33%) Applications Manager
4 2 (13.33%) Service Desk Analyst
5 1 (6.67%) Technical Services Analyst
5 1 (6.67%) Product Consultant
5 1 (6.67%) ITSM Consultant
5 1 (6.67%) Technical Manager
5 1 (6.67%) Delivery Manager
5 1 (6.67%) Technical Operations Manager
5 1 (6.67%) Services Delivery Manager
5 1 (6.67%) Developer
5 1 (6.67%) Java Developer
5 1 (6.67%) Technical Analyst
Miscellaneous
1 2 (13.33%) Data Centre
2 1 (6.67%) Management Information System
2 1 (6.67%) Mathematics
2 1 (6.67%) iPhone
2 1 (6.67%) iPad
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) Windows XP
1 1 (6.67%) Windows Server 2003
1 1 (6.67%) Windows Server 2008
1 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 10 (66.67%) Service Management
2 8 (53.33%) Service Delivery
3 5 (33.33%) ITIL
3 5 (33.33%) Customer Engagement
4 4 (26.67%) Problem Management
5 2 (13.33%) Line Management
5 2 (13.33%) Identity Management
5 2 (13.33%) Technical Architecture
6 1 (6.67%) Resource Management
6 1 (6.67%) Asset Management
6 1 (6.67%) Project Management
6 1 (6.67%) GAP Analysis
6 1 (6.67%) IT Asset Management
6 1 (6.67%) Time Management
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Capacity Management
6 1 (6.67%) Analytics
6 1 (6.67%) Infrastructure Management
Programming Languages
1 5 (33.33%) SQL
2 3 (20.00%) Java
Qualifications
1 2 (13.33%) Degree
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 2 (13.33%) Active Directory
1 2 (13.33%) Oracle RAC
Systems Management
1 2 (13.33%) Oracle RMAN
1 2 (13.33%) Data Guard
2 1 (6.67%) SCCM
Vendors
1 4 (26.67%) Microsoft
2 2 (13.33%) Oracle
2 2 (13.33%) IBM
2 2 (13.33%) Remedy
2 2 (13.33%) Kofax
2 2 (13.33%) Axway
2 2 (13.33%) Lotus
3 1 (6.67%) Sage
3 1 (6.67%) LANDesk
3 1 (6.67%) Citrix
3 1 (6.67%) Avaya