The table below looks at the statistics for ITSM skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 69 75 -
Rank change year-on-year
+6 -
Permanent jobs citing ITSM 10 4 0
As % of all permanent IT jobs located in Watford 1.81% 0.69% -
As % of the Processes & Methodologies category 2.12% 0.78% -
Number of salaries quoted 8 2 0
Average salary £42,500 £50,000 -
Average salary % change year-on-year
-15.00% -
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
472 511 259
As % of all permanent IT jobs located in Watford 85.35% 87.80% 80.19%
Number of salaries quoted 355 359 191
Average salary £45,000 £46,000 £40,000
Average salary % change year-on-year
-2.17% +15.00%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £57,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

ITSM
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Watford

ITSM
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Watford region.

ITSM Salary Trend in Watford

ITSM
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing ITSM across the Watford region over the 3 months to 30 July 2015.

ITSM Salary Histogram in Watford

ITSM
Top 30 Related IT Skills in Watford

For the 6 months to 30 July 2015, IT jobs across the Watford region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 12 (75.00%) Service Management
2 8 (50.00%) ITIL
3 7 (43.75%) Microsoft
3 7 (43.75%) Problem Management
4 6 (37.50%) Active Directory
4 6 (37.50%) Service Delivery
5 5 (31.25%) Citrix
5 5 (31.25%) MS Office
6 4 (25.00%) MS Exchange
6 4 (25.00%) LAN
6 4 (25.00%) WAN
6 4 (25.00%) Windows
6 4 (25.00%) Cisco
6 4 (25.00%) Disaster Recovery
6 4 (25.00%) Firewall
6 4 (25.00%) CheckPoint
6 4 (25.00%) Windows Server 2003
6 4 (25.00%) BCP
6 4 (25.00%) Business Continuity
6 4 (25.00%) Performance Management
6 4 (25.00%) Business Continuity Planning
6 4 (25.00%) Windows Server 2008
7 3 (18.75%) VMware Infrastructure
7 3 (18.75%) Fat Client
7 3 (18.75%) Hyper-V
7 3 (18.75%) Customer Engagement
7 3 (18.75%) Windows 7
7 3 (18.75%) VMware
7 3 (18.75%) BIG-IP
7 3 (18.75%) Xen

ITSM
Top Related IT Skills in Watford by Category

For the 6 months to 30 July 2015, IT jobs across the Watford region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) Blackberry Enterprise Server
3 2 (12.50%) BizTalk Server
3 2 (12.50%) Lotus Domino
4 1 (6.25%) SharePoint
Applications
1 5 (31.25%) MS Office
2 1 (6.25%) MS Excel
Business Applications
1 2 (12.50%) Oracle 11i
1 2 (12.50%) Remedy ITSM
Communications & Networking
1 4 (25.00%) LAN
1 4 (25.00%) WAN
1 4 (25.00%) Firewall
2 3 (18.75%) BIG-IP
2 3 (18.75%) MPLS
2 3 (18.75%) DSL
3 1 (6.25%) iSCSI
3 1 (6.25%) VPN
3 1 (6.25%) DNS
3 1 (6.25%) SAN
Database & Business Intelligence
1 3 (18.75%) SQL Server
1 3 (18.75%) BusinessObjects
2 2 (12.50%) SQL Server 2000
2 2 (12.50%) Oracle9i Database
2 2 (12.50%) Oracle Database 10g
2 2 (12.50%) Oracle Database 11g
2 2 (12.50%) SQL Server 2008
2 2 (12.50%) Oracle Database
3 1 (6.25%) SQL Server Reporting Services
General
1 2 (12.50%) Retail
2 1 (6.25%) Finance
Job Titles
1 6 (37.50%) Analyst
2 4 (25.00%) Infrastructure Analyst
3 3 (18.75%) Consultant
3 3 (18.75%) Service Manager
4 2 (12.50%) Senior Analyst
4 2 (12.50%) Service Analyst
4 2 (12.50%) Service Desk Analyst
4 2 (12.50%) Business Consultant
4 2 (12.50%) Applications Manager
4 2 (12.50%) Senior Infrastructure Analyst
4 2 (12.50%) Payroll Consultant
5 1 (6.25%) Product Consultant
5 1 (6.25%) ITSM Consultant
5 1 (6.25%) Developer
5 1 (6.25%) Technical Services Analyst
5 1 (6.25%) Delivery Manager
5 1 (6.25%) Operations Manager
5 1 (6.25%) Services Delivery Manager
5 1 (6.25%) Java Developer
5 1 (6.25%) Technical Analyst
Miscellaneous
1 3 (18.75%) Thin Client
1 3 (18.75%) Blackberry
1 3 (18.75%) Fat Client
2 2 (12.50%) Data Centre
3 1 (6.25%) iPhone
3 1 (6.25%) iPad
3 1 (6.25%) Management Information System
3 1 (6.25%) Mathematics
Operating Systems
1 4 (25.00%) Windows Server 2003
1 4 (25.00%) Windows Server 2008
1 4 (25.00%) Windows
2 3 (18.75%) Windows 7
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) Windows XP
Processes & Methodologies
1 12 (75.00%) Service Management
2 8 (50.00%) ITIL
3 7 (43.75%) Problem Management
4 6 (37.50%) Service Delivery
5 4 (25.00%) Disaster Recovery
5 4 (25.00%) BCP
5 4 (25.00%) Business Continuity
5 4 (25.00%) Performance Management
5 4 (25.00%) Business Continuity Planning
6 3 (18.75%) Customer Engagement
7 2 (12.50%) Facility Management
8 1 (6.25%) Technical Architecture
8 1 (6.25%) Time Management
8 1 (6.25%) Continuous Improvement
8 1 (6.25%) Analytics
8 1 (6.25%) Infrastructure Management
8 1 (6.25%) Asset Management
8 1 (6.25%) Project Management
8 1 (6.25%) GAP Analysis
8 1 (6.25%) Identity Management
Programming Languages
1 3 (18.75%) Java
1 3 (18.75%) SQL
Qualifications
1 2 (12.50%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 6 (37.50%) Active Directory
2 3 (18.75%) Xen
2 3 (18.75%) NLBS
2 3 (18.75%) VMware Infrastructure
2 3 (18.75%) Hyper-V
3 2 (12.50%) Oracle RAC
4 1 (6.25%) VMware ESXi
Systems Management
1 3 (18.75%) WSUS
2 2 (12.50%) Oracle RMAN
2 2 (12.50%) Data Guard
3 1 (6.25%) SCCM
Vendors
1 7 (43.75%) Microsoft
2 5 (31.25%) Citrix
3 4 (25.00%) Cisco
3 4 (25.00%) CheckPoint
4 3 (18.75%) VMware
5 2 (12.50%) Axway
5 2 (12.50%) Remedy
5 2 (12.50%) Oracle
5 2 (12.50%) Kofax
5 2 (12.50%) IBM
5 2 (12.50%) Lotus
6 1 (6.25%) Sage
6 1 (6.25%) Avaya
6 1 (6.25%) NetApp
6 1 (6.25%) HP
6 1 (6.25%) Wyse
6 1 (6.25%) LANDesk