The table below looks at the statistics for Service Management skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 59 52 63
Rank change year-on-year
-7 +11
Permanent jobs citing Service Management 12 8 2
As % of all permanent IT jobs located in Watford 2.24% 2.21% 0.55%
As % of the Processes & Methodologies category 2.70% 2.93% 0.69%
Number of salaries quoted 7 4 0
Average salary £50,000 £41,000 -
Average salary % change year-on-year
+21.95% -
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
445 273 290
As % of all permanent IT jobs located in Watford 83.18% 75.41% 79.67%
Number of salaries quoted 310 198 184
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £65,000 £57,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Watford

Service Management
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Watford region.

Service Management Salary Trend in Watford

Service Management
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing Service Management across the Watford region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Watford

Service Management
Top 30 Related IT Skills in Watford

For the 6 months to 29 August 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (52.94%) SLA
2 17 (50.00%) Finance
3 11 (32.35%) Problem Management
4 10 (29.41%) Change Management
4 10 (29.41%) ITIL
5 8 (23.53%) Retail
5 8 (23.53%) Service Delivery
5 8 (23.53%) Manufacturing
6 7 (20.59%) Continuous Improvement
7 6 (17.65%) Release Management
7 6 (17.65%) E-Commerce
7 6 (17.65%) Project Management
8 4 (11.76%) Matrix Management
9 3 (8.82%) Computer Science
9 3 (8.82%) Spreadsheet
9 3 (8.82%) Degree
9 3 (8.82%) MBA
9 3 (8.82%) Telecoms
9 3 (8.82%) Management Information System
9 3 (8.82%) Internet
9 3 (8.82%) Windows
10 2 (5.88%) IBM Notes
10 2 (5.88%) MS Excel
10 2 (5.88%) BCP
10 2 (5.88%) Lotus
10 2 (5.88%) Microsoft
10 2 (5.88%) Active Directory
10 2 (5.88%) MS Office
10 2 (5.88%) Economics
10 2 (5.88%) Cloud Computing

Service Management
Top Related IT Skills in Watford by Category

For the 6 months to 29 August 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.88%) IBM Notes
2 1 (2.94%) MS Exchange
Applications
1 3 (8.82%) Spreadsheet
2 2 (5.88%) MS Office
2 2 (5.88%) MS Excel
Cloud Services
1 2 (5.88%) Cloud Computing
2 1 (2.94%) Office 365
Communications & Networking
1 3 (8.82%) Internet
2 2 (5.88%) Network Security
3 1 (2.94%) DSL
3 1 (2.94%) Wireless
3 1 (2.94%) LAN
3 1 (2.94%) VoIP
3 1 (2.94%) WAN
3 1 (2.94%) DHCP
3 1 (2.94%) VPN
3 1 (2.94%) DNS
General
1 17 (50.00%) Finance
2 8 (23.53%) Manufacturing
2 8 (23.53%) Retail
3 3 (8.82%) Telecoms
Job Titles
1 19 (55.88%) Service Manager
2 10 (29.41%) Service Desk Manager
3 8 (23.53%) Delivery Manager
3 8 (23.53%) Services Delivery Manager
4 6 (17.65%) Support Manager
5 3 (8.82%) Senior Manager
6 2 (5.88%) Service Analyst
6 2 (5.88%) Analyst
6 2 (5.88%) Service Desk Analyst
7 1 (2.94%) Infrastructure Manager
7 1 (2.94%) Cloud Consultant
7 1 (2.94%) Consultant
7 1 (2.94%) Infrastructure Project Manager
7 1 (2.94%) Architect
7 1 (2.94%) Project Manager
7 1 (2.94%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.94%) Application Packaging
Miscellaneous
1 3 (8.82%) Management Information System
1 3 (8.82%) Computer Science
2 2 (5.88%) Economics
Operating Systems
1 3 (8.82%) Windows
2 1 (2.94%) Windows XP
2 1 (2.94%) Mac OS X
2 1 (2.94%) Windows 7
Processes & Methodologies
1 11 (32.35%) Problem Management
2 10 (29.41%) ITIL
2 10 (29.41%) Change Management
3 8 (23.53%) Service Delivery
4 7 (20.59%) Continuous Improvement
5 6 (17.65%) Release Management
5 6 (17.65%) Project Management
5 6 (17.65%) E-Commerce
6 4 (11.76%) Matrix Management
7 2 (5.88%) High Availability
7 2 (5.88%) BCP
8 1 (2.94%) CRM
8 1 (2.94%) Asset Management
8 1 (2.94%) Incident Management
8 1 (2.94%) Software Distribution
8 1 (2.94%) Infrastructure Management
8 1 (2.94%) ITIL V2
Qualifications
1 3 (8.82%) MBA
1 3 (8.82%) Degree
2 1 (2.94%) MCP
2 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 18 (52.94%) SLA
System Software
1 2 (5.88%) Active Directory
1 2 (5.88%) vCloud
2 1 (2.94%) XenDesktop
Systems Management
1 1 (2.94%) SCCM
Vendors
1 2 (5.88%) Microsoft
1 2 (5.88%) Lotus
2 1 (2.94%) Cisco
2 1 (2.94%) Citrix