The table below looks at the statistics for Service Management skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 55 47 58
Rank change year-on-year
-8 +11
Permanent jobs citing Service Management 16 15 4
As % of all permanent IT jobs located in Watford 2.89% 4.08% 1.06%
As % of the Processes & Methodologies category 3.52% 5.23% 1.34%
Number of salaries quoted 14 4 1
Average salary £34,000 £41,000 £32,500
Average salary % change year-on-year
-17.07% +26.15%
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
454 287 299
As % of all permanent IT jobs located in Watford 81.95% 77.99% 79.10%
Number of salaries quoted 323 211 198
Average salary £45,000 £40,000 £47,500
Average salary % change year-on-year
+12.50% -15.78%
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Watford

Service Management
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Watford region.

Service Management Salary Trend in Watford

Service Management
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing Service Management across the Watford region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Watford

Service Management
Top 30 Related IT Skills in Watford

For the 6 months to 2 October 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 17 (45.95%) ITIL
2 15 (40.54%) Finance
3 13 (35.14%) SLA
4 11 (29.73%) Change Management
5 9 (24.32%) Service Delivery
5 9 (24.32%) Problem Management
6 8 (21.62%) Manufacturing
6 8 (21.62%) Retail
7 7 (18.92%) Project Management
7 7 (18.92%) Continuous Improvement
8 6 (16.22%) Release Management
8 6 (16.22%) Windows
8 6 (16.22%) E-Commerce
9 5 (13.51%) MS Exchange
9 5 (13.51%) VoIP
9 5 (13.51%) DNS
9 5 (13.51%) Resource Management
9 5 (13.51%) Analytical Skills
10 4 (10.81%) Matrix Management
10 4 (10.81%) WAN
10 4 (10.81%) LAN
10 4 (10.81%) Active Directory
10 4 (10.81%) Process Management
11 3 (8.11%) Firewall
11 3 (8.11%) VMware
11 3 (8.11%) Telecoms
11 3 (8.11%) Windows Server 2003
11 3 (8.11%) X-Windows
11 3 (8.11%) TCP/IP
11 3 (8.11%) Windows XP

Service Management
Top Related IT Skills in Watford by Category

For the 6 months to 2 October 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) MS Exchange
2 3 (8.11%) Exchange Server 2007
2 3 (8.11%) Exchange Server 2010
2 3 (8.11%) Exchange Server 2013
3 1 (2.70%) IBM Notes
Applications
1 2 (5.41%) MS Office
1 2 (5.41%) MS Excel
2 1 (2.70%) Spreadsheet
Cloud Services
1 2 (5.41%) Cloud Computing
2 1 (2.70%) Office 365
Communications & Networking
1 5 (13.51%) VoIP
1 5 (13.51%) DNS
2 4 (10.81%) LAN
2 4 (10.81%) WAN
3 3 (8.11%) TCP/IP
3 3 (8.11%) Firewall
4 2 (5.41%) Wireless
4 2 (5.41%) Network Security
4 2 (5.41%) VPN
4 2 (5.41%) DHCP
4 2 (5.41%) DSL
5 1 (2.70%) Internet
General
1 15 (40.54%) Finance
2 8 (21.62%) Manufacturing
2 8 (21.62%) Retail
3 3 (8.11%) Telecoms
Job Titles
1 14 (37.84%) Service Manager
2 8 (21.62%) Service Desk Manager
3 6 (16.22%) Support Manager
4 5 (13.51%) Delivery Manager
4 5 (13.51%) Services Delivery Manager
5 4 (10.81%) Administrator
5 4 (10.81%) IT Administrator
5 4 (10.81%) Coordinator
5 4 (10.81%) Senior Manager
6 3 (8.11%) Support Engineer
6 3 (8.11%) Service Analyst
6 3 (8.11%) Analyst
6 3 (8.11%) Service Desk Analyst
6 3 (8.11%) IT Support Engineer
6 3 (8.11%) IT Support
6 3 (8.11%) Service Delivery Coordinator
7 2 (5.41%) Project Manager
7 2 (5.41%) Support Analyst
8 1 (2.70%) Consultant
8 1 (2.70%) Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 3 (8.11%) X-Windows
2 1 (2.70%) Application Packaging
Miscellaneous
1 5 (13.51%) Analytical Skills
2 2 (5.41%) Economics
3 1 (2.70%) Computer Science
3 1 (2.70%) PMI
3 1 (2.70%) Management Information System
Operating Systems
1 6 (16.22%) Windows
2 3 (8.11%) Windows XP
2 3 (8.11%) Windows 8
2 3 (8.11%) Windows Server 2012
2 3 (8.11%) Windows Server 2003
2 3 (8.11%) Windows Vista
2 3 (8.11%) Windows Server 2008
3 2 (5.41%) Windows 7
3 2 (5.41%) Mac OS X
Processes & Methodologies
1 17 (45.95%) ITIL
2 11 (29.73%) Change Management
3 9 (24.32%) Service Delivery
3 9 (24.32%) Problem Management
4 7 (18.92%) Project Management
4 7 (18.92%) Continuous Improvement
5 6 (16.22%) Release Management
5 6 (16.22%) E-Commerce
6 5 (13.51%) Resource Management
7 4 (10.81%) Process Management
7 4 (10.81%) Matrix Management
8 2 (5.41%) High Availability
8 2 (5.41%) BCP
9 1 (2.70%) PRINCE2
9 1 (2.70%) CRM
9 1 (2.70%) ITSM
9 1 (2.70%) Scrum
9 1 (2.70%) Agile Software Development
9 1 (2.70%) Asset Management
9 1 (2.70%) Software Distribution
Qualifications
1 1 (2.70%) PMP
1 1 (2.70%) PMI Certification
1 1 (2.70%) MBA
1 1 (2.70%) Degree
Quality Assurance & Compliance
1 13 (35.14%) SLA
2 1 (2.70%) ISO/IEC 27001
2 1 (2.70%) BS25999
System Software
1 4 (10.81%) Active Directory
2 3 (8.11%) VMware Infrastructure
2 3 (8.11%) vSphere
2 3 (8.11%) VMware ESXi
3 2 (5.41%) vCloud
4 1 (2.70%) XenDesktop
Systems Management
1 1 (2.70%) SCCM
Vendors
1 3 (8.11%) VMware
2 2 (5.41%) Cisco
2 2 (5.41%) Microsoft
3 1 (2.70%) Citrix
3 1 (2.70%) Lotus
Watford, Hertfordshire
Verticality Ltd
Salary: £65000 to £70000 per annum - Full benefits package
Posted: Yesterday
Watford, Hertfordshire
TJX
Salary: £Competitive
Posted: 5 days ago