The table below looks at the statistics for Service Management skills in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 54 48 61
Rank change year-on-year
-6 +13
Permanent jobs citing Service Management 14 12 4
As % of all permanent IT jobs located in Watford 2.58% 3.13% 1.07%
As % of the Processes & Methodologies category 3.12% 4.08% 1.31%
Number of salaries quoted 12 4 1
Average salary £34,000 £41,000 £32,500
Average salary % change year-on-year
-17.07% +26.15%
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Watford region.

Processes & Methodologies Category
Watford
Permanent IT job ads with a match in the
Processes & Methodologies category
449 294 305
As % of all permanent IT jobs located in Watford 82.69% 76.76% 81.33%
Number of salaries quoted 312 218 199
Average salary £45,000 £40,000 £47,500
Average salary % change year-on-year
+12.50% -15.78%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £66,500 £59,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Watford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Watford

Service Management
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Watford region.

Service Management Salary Trend in Watford

Service Management
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing Service Management across the Watford region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Watford

Service Management
Top 30 Related IT Skills in Watford

For the 6 months to 22 September 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (40.54%) Finance
1 15 (40.54%) ITIL
1 15 (40.54%) SLA
2 12 (32.43%) Change Management
3 11 (29.73%) Problem Management
4 10 (27.03%) Service Delivery
5 8 (21.62%) Retail
5 8 (21.62%) Manufacturing
6 7 (18.92%) Continuous Improvement
7 6 (16.22%) Release Management
7 6 (16.22%) Analytical Skills
7 6 (16.22%) Project Management
7 6 (16.22%) E-Commerce
8 4 (10.81%) Windows
8 4 (10.81%) Resource Management
8 4 (10.81%) Process Management
8 4 (10.81%) Matrix Management
9 3 (8.11%) Telecoms
9 3 (8.11%) Active Directory
10 2 (5.41%) Lotus
10 2 (5.41%) BCP
10 2 (5.41%) IBM Notes
10 2 (5.41%) MS Excel
10 2 (5.41%) MS Office
10 2 (5.41%) DNS
10 2 (5.41%) Windows XP
10 2 (5.41%) MS Exchange
10 2 (5.41%) LAN
10 2 (5.41%) VoIP
10 2 (5.41%) WAN

Service Management
Top Related IT Skills in Watford by Category

For the 6 months to 22 September 2014, IT jobs across the Watford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.41%) IBM Notes
1 2 (5.41%) MS Exchange
2 1 (2.70%) Exchange Server 2013
2 1 (2.70%) Exchange Server 2007
2 1 (2.70%) Exchange Server 2010
Applications
1 2 (5.41%) MS Excel
1 2 (5.41%) MS Office
2 1 (2.70%) Spreadsheet
Cloud Services
1 2 (5.41%) Cloud Computing
2 1 (2.70%) Office 365
Communications & Networking
1 2 (5.41%) DNS
1 2 (5.41%) LAN
1 2 (5.41%) VoIP
1 2 (5.41%) WAN
1 2 (5.41%) Network Security
2 1 (2.70%) Firewall
2 1 (2.70%) Wireless
2 1 (2.70%) DHCP
2 1 (2.70%) TCP/IP
2 1 (2.70%) VPN
2 1 (2.70%) DSL
2 1 (2.70%) Internet
General
1 15 (40.54%) Finance
2 8 (21.62%) Retail
2 8 (21.62%) Manufacturing
3 3 (8.11%) Telecoms
Job Titles
1 16 (43.24%) Service Manager
2 9 (24.32%) Service Desk Manager
3 6 (16.22%) Services Delivery Manager
3 6 (16.22%) Support Manager
3 6 (16.22%) Delivery Manager
4 4 (10.81%) Coordinator
4 4 (10.81%) IT Administrator
4 4 (10.81%) Administrator
5 3 (8.11%) Service Delivery Coordinator
5 3 (8.11%) Senior Manager
5 3 (8.11%) Service Analyst
5 3 (8.11%) Service Desk Analyst
5 3 (8.11%) Analyst
6 1 (2.70%) Cloud Consultant
6 1 (2.70%) IT Support
6 1 (2.70%) Support Analyst
6 1 (2.70%) Support Engineer
6 1 (2.70%) IT Support Engineer
6 1 (2.70%) Infrastructure Manager
6 1 (2.70%) Consultant
Libraries, Frameworks & Software Standards
1 1 (2.70%) Application Packaging
1 1 (2.70%) X-Windows
Miscellaneous
1 6 (16.22%) Analytical Skills
2 2 (5.41%) Economics
3 1 (2.70%) Management Information System
3 1 (2.70%) Computer Science
Operating Systems
1 4 (10.81%) Windows
2 2 (5.41%) Windows XP
3 1 (2.70%) Windows 8
3 1 (2.70%) Windows Server 2012
3 1 (2.70%) Windows Server 2008
3 1 (2.70%) Windows 7
3 1 (2.70%) Windows Vista
3 1 (2.70%) Mac OS X
3 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 15 (40.54%) ITIL
2 12 (32.43%) Change Management
3 11 (29.73%) Problem Management
4 10 (27.03%) Service Delivery
5 7 (18.92%) Continuous Improvement
6 6 (16.22%) Release Management
6 6 (16.22%) Project Management
6 6 (16.22%) E-Commerce
7 4 (10.81%) Resource Management
7 4 (10.81%) Process Management
7 4 (10.81%) Matrix Management
8 2 (5.41%) BCP
8 2 (5.41%) Asset Management
8 2 (5.41%) High Availability
9 1 (2.70%) Software Distribution
9 1 (2.70%) Infrastructure Management
9 1 (2.70%) IT Asset Management
9 1 (2.70%) ITIL V2
9 1 (2.70%) ITSM
9 1 (2.70%) Incident Management
Qualifications
1 1 (2.70%) MBA
1 1 (2.70%) Degree
1 1 (2.70%) MCP
1 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 15 (40.54%) SLA
System Software
1 3 (8.11%) Active Directory
2 2 (5.41%) vCloud
3 1 (2.70%) VMware Infrastructure
3 1 (2.70%) XenDesktop
3 1 (2.70%) vSphere
3 1 (2.70%) VMware ESXi
Systems Management
1 1 (2.70%) SCCM
Vendors
1 2 (5.41%) Lotus
1 2 (5.41%) Microsoft
2 1 (2.70%) VMware
2 1 (2.70%) Citrix
2 1 (2.70%) Cisco
Watford, Hertfordshire
Verticality Ltd
Salary: £28000 to £30000 per annum - Full benefits
Posted: 4 days ago