The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 132 98 107
Rank change year-on-year
-34 +9
Permanent jobs citing Service Management 19 50 41
As % of all permanent IT jobs located in Hertfordshire 0.85% 1.98% 1.67%
As % of the Processes & Methodologies category 1.12% 2.60% 2.09%
Number of salaries quoted 14 33 19
Average salary £52,500 £50,000 £36,500
Average salary % change year-on-year
+5.00% +36.98%
90% offered a salary of more than £31,250 £24,700 £23,500
10% offered a salary of more than £94,000 £65,000 £65,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1692 1922 1960
As % of all permanent IT jobs located in Hertfordshire 75.37% 76.15% 79.80%
Number of salaries quoted 1341 1537 1559
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £68,500 £65,000 £70,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -5 5 £42,500 -15.00%
Hemel Hempstead -26 4 £80,000 +33.33% 2
Hertford - 4 £45,000 -
Rickmansworth - 1 £70,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 31 (51.67%) ITIL
2 27 (45.00%) Microsoft
3 19 (31.67%) Windows
4 17 (28.33%) Problem Management
5 15 (25.00%) Project Management
6 14 (23.33%) ITSM
6 14 (23.33%) Finance
6 14 (23.33%) MS Office
6 14 (23.33%) Cisco
6 14 (23.33%) Windows 7
7 12 (20.00%) Performance Management
7 12 (20.00%) LAN
7 12 (20.00%) WAN
7 12 (20.00%) Active Directory
7 12 (20.00%) PRINCE2
7 12 (20.00%) Service Delivery
7 12 (20.00%) Disaster Recovery
8 11 (18.33%) MPLS
8 11 (18.33%) Telecoms
8 11 (18.33%) VMware
9 10 (16.67%) Blackberry
9 10 (16.67%) Windows Server 2003
9 10 (16.67%) DSL
9 10 (16.67%) Windows Server 2008
10 9 (15.00%) Continuous Improvement
10 9 (15.00%) VMware Infrastructure
10 9 (15.00%) WSUS
10 9 (15.00%) CheckPoint
10 9 (15.00%) Blackberry Enterprise Server
10 9 (15.00%) Firewall

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.00%) Blackberry Enterprise Server
1 9 (15.00%) MS Exchange
2 4 (6.67%) IIS
3 1 (1.67%) WebSphere
3 1 (1.67%) WebSphere Application Server
3 1 (1.67%) SharePoint
3 1 (1.67%) JBoss
3 1 (1.67%) Lotus Domino
3 1 (1.67%) Apache
3 1 (1.67%) Tomcat
3 1 (1.67%) BizTalk Server
Applications
1 14 (23.33%) MS Office
2 4 (6.67%) MS Excel
Business Applications
1 7 (11.67%) Cognos Business Intelligence
2 2 (3.33%) SAP Oil and Gas
2 2 (3.33%) SAP Business One
3 1 (1.67%) Remedy ITSM
3 1 (1.67%) Oracle 11i
3 1 (1.67%) Maximo
Cloud Services
1 1 (1.67%) IaaS
1 1 (1.67%) SaaS
1 1 (1.67%) PaaS
1 1 (1.67%) Cloud Computing
1 1 (1.67%) Microsoft Azure
1 1 (1.67%) Amazon AWS
Communications & Networking
1 12 (20.00%) LAN
1 12 (20.00%) WAN
2 11 (18.33%) MPLS
3 10 (16.67%) DSL
4 9 (15.00%) Firewall
5 6 (10.00%) BIG-IP
6 2 (3.33%) SAN
6 2 (3.33%) Ethernet
6 2 (3.33%) WLAN
6 2 (3.33%) VPN
7 1 (1.67%) NAS
7 1 (1.67%) VLAN
7 1 (1.67%) iSCSI
7 1 (1.67%) VoIP
7 1 (1.67%) TCP/IP
7 1 (1.67%) DNS
7 1 (1.67%) DWDM
7 1 (1.67%) OSPF
7 1 (1.67%) BGP
Database & Business Intelligence
1 7 (11.67%) ActiveReports
1 7 (11.67%) Cognos Query Studio
1 7 (11.67%) Cognos Analysis Studio
1 7 (11.67%) Cognos Report Studio
1 7 (11.67%) Cognos Framework Manager
1 7 (11.67%) Cognos Event Studio
1 7 (11.67%) SQL Server Integration Services
1 7 (11.67%) SQL Server Analysis Services
1 7 (11.67%) SQL Server Reporting Services
1 7 (11.67%) Data Warehouse
2 6 (10.00%) SQL Server
3 5 (8.33%) Oracle Database
3 5 (8.33%) Oracle Database 10g
4 4 (6.67%) Oracle9i Database
4 4 (6.67%) SQL Server 2005
4 4 (6.67%) Oracle Database 11g
4 4 (6.67%) SQL Server 2012
5 2 (3.33%) BusinessObjects
5 2 (3.33%) SAP HANA
6 1 (1.67%) SQL Server 2008
Development Applications
1 3 (5.00%) Toad
General
1 14 (23.33%) Finance
2 11 (18.33%) Telecoms
3 5 (8.33%) Retail
4 4 (6.67%) Manufacturing
5 3 (5.00%) Marketing
6 2 (3.33%) Electronics
7 1 (1.67%) French Language
7 1 (1.67%) Italian Language
7 1 (1.67%) Billing
7 1 (1.67%) Legal
7 1 (1.67%) Front Office
Job Titles
1 12 (20.00%) Analyst
2 11 (18.33%) Service Manager
3 7 (11.67%) Cognos BI Developer
3 7 (11.67%) Business Intelligence Developer
3 7 (11.67%) Cognos Developer
3 7 (11.67%) Developer
3 7 (11.67%) Infrastructure Analyst
4 4 (6.67%) Delivery Manager
4 4 (6.67%) ITIL Manager
5 3 (5.00%) Software Asset Manager
5 3 (5.00%) Software Manager
5 3 (5.00%) Problem Manager
5 3 (5.00%) Senior Analyst
5 3 (5.00%) Services Delivery Manager
5 3 (5.00%) 2nd Line Support
5 3 (5.00%) Programme Manager
6 2 (3.33%) Architect
6 2 (3.33%) Project Manager
6 2 (3.33%) DBA
6 2 (3.33%) IT Programme Manager
Libraries, Frameworks & Software Standards
1 3 (5.00%) HTML
1 3 (5.00%) .NET
Miscellaneous
1 10 (16.67%) Blackberry
2 6 (10.00%) Thin Client
2 6 (10.00%) Fat Client
3 4 (6.67%) Management Information System
3 4 (6.67%) Tandem
4 3 (5.00%) Replication
5 2 (3.33%) DTV
6 1 (1.67%) FMCG
6 1 (1.67%) Analytical Skills
6 1 (1.67%) Public Cloud
6 1 (1.67%) Statistics
6 1 (1.67%) Blog
6 1 (1.67%) Video Conferencing
6 1 (1.67%) PMI
6 1 (1.67%) Handset
Operating Systems
1 19 (31.67%) Windows
2 14 (23.33%) Windows 7
3 10 (16.67%) Windows Server 2003
3 10 (16.67%) Windows Server 2008
4 7 (11.67%) Linux
5 5 (8.33%) Windows XP
6 1 (1.67%) UNIX
Processes & Methodologies
1 31 (51.67%) ITIL
2 17 (28.33%) Problem Management
3 15 (25.00%) Project Management
4 14 (23.33%) ITSM
5 12 (20.00%) Performance Management
5 12 (20.00%) PRINCE2
5 12 (20.00%) Service Delivery
5 12 (20.00%) Disaster Recovery
6 9 (15.00%) Continuous Improvement
6 9 (15.00%) Change Management
6 9 (15.00%) Business Intelligence
7 7 (11.67%) Information Architecture
7 7 (11.67%) Business Continuity Planning
7 7 (11.67%) Asset Management
7 7 (11.67%) Data Modelling
7 7 (11.67%) Business Continuity
7 7 (11.67%) Configuration Management
7 7 (11.67%) BCP
8 6 (10.00%) People Management
8 6 (10.00%) Capacity Management
Programming Languages
1 5 (8.33%) Java
1 5 (8.33%) SQL
2 4 (6.67%) VBScript
3 3 (5.00%) T-SQL
4 2 (3.33%) VB
Qualifications
1 8 (13.33%) Degree
2 5 (8.33%) SC Cleared
2 5 (8.33%) Security Cleared
2 5 (8.33%) PMI Certification
2 5 (8.33%) ITIL Certification
3 4 (6.67%) MCP
3 4 (6.67%) PMP
3 4 (6.67%) PRINCE2 Practitioner
4 1 (1.67%) MCDST
4 1 (1.67%) Cisco Certification
4 1 (1.67%) Microsoft Certification
4 1 (1.67%) PRINCE2 Certification
4 1 (1.67%) CCNA
Quality Assurance & Compliance
1 6 (10.00%) SLA
System Software
1 12 (20.00%) Active Directory
2 9 (15.00%) VMware Infrastructure
3 8 (13.33%) Hyper-V
4 6 (10.00%) Xen
4 6 (10.00%) NLBS
5 5 (8.33%) Oracle RAC
6 2 (3.33%) vSphere
7 1 (1.67%) vCloud
7 1 (1.67%) VMware ESXi
Systems Management
1 9 (15.00%) WSUS
2 5 (8.33%) Data Guard
3 4 (6.67%) Oracle RMAN
4 3 (5.00%) SCCM
5 2 (3.33%) Systems Management Server (SMS)
6 1 (1.67%) vMotion
Vendors
1 27 (45.00%) Microsoft
2 14 (23.33%) Cisco
3 11 (18.33%) VMware
4 9 (15.00%) CheckPoint
4 9 (15.00%) IBM
5 7 (11.67%) Citrix
5 7 (11.67%) Cognos
5 7 (11.67%) SAP
5 7 (11.67%) Oracle
6 6 (10.00%) BMC
7 5 (8.33%) Computacenter
8 3 (5.00%) Red Hat
9 2 (3.33%) Symantec
9 2 (3.33%) Business Objects
9 2 (3.33%) NetApp
9 2 (3.33%) HP
9 2 (3.33%) Altiris
9 2 (3.33%) LANDesk
10 1 (1.67%) F5
10 1 (1.67%) Becrypt
Hatfield, Hertfordshire
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: 1 hour ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: package
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits package
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £60000 - £75000 per annum + Benefits
Posted: 4 days ago
Hatfield, Hertfordshire
JM
Salary: £65000 - £75000 per annum + car + bonus
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Connectus
Salary: £60000 per annum
Posted: 5 days ago