The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 64 122 111
Rank change year-on-year
+58 -11
Permanent jobs citing Service Management 77 35 40
As % of all permanent IT jobs located in Hertfordshire 3.82% 1.42% 1.59%
As % of the Processes & Methodologies category 4.56% 1.67% 1.91%
Number of salaries quoted 51 30 31
Median salary £37,500 £50,000 £50,000
Median salary % change year-on-year
-25.00% -
90% offered a salary of more than £27,500 £30,000 £24,500
10% offered a salary of more than £59,000 £62,000 £65,000
UK excluding London median salary £44,000 £45,000 £45,000
% change year-on-year
-2.22% -
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1687 2093 2096
As % of all permanent IT jobs located in Hertfordshire 83.72% 84.91% 83.27%
Number of salaries quoted 1397 1743 1731
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,000 £32,500
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 23 July 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +39 29 £37,500 -37.50% 1
Stevenage - 18 £17,750 -
Watford +21 12 £30,000 -33.33%
Rickmansworth - 5 £33,500 -
Welwyn Garden City +6 2 £37,500 +33.92%
Bishop's Stortford - 2 £45,000 -
St Albans - 2 £42,500 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 94 (59.12%) ITIL
2 56 (35.22%) Security Cleared
3 44 (27.67%) MS Office
3 44 (27.67%) Incident Management
4 39 (24.53%) Change Management
5 38 (23.90%) Microsoft
6 36 (22.64%) Service Delivery
7 34 (21.38%) MCP
7 34 (21.38%) SC Cleared
8 30 (18.87%) Finance
9 25 (15.72%) ITSM
9 25 (15.72%) Front Office
9 25 (15.72%) Retail
10 23 (14.47%) Management Information System
11 22 (13.84%) Telecoms
11 22 (13.84%) Information Security
12 21 (13.21%) Validation
12 21 (13.21%) Linux
12 21 (13.21%) Unix
13 20 (12.58%) Data Centre
14 19 (11.95%) CISSP
14 19 (11.95%) CISM
14 19 (11.95%) Problem Management
15 17 (10.69%) Billing
15 17 (10.69%) SLA
15 17 (10.69%) Active Directory
15 17 (10.69%) Oracle
16 16 (10.06%) Windows
16 16 (10.06%) MS Excel
16 16 (10.06%) Microsoft Certification

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.55%) IBM Notes
2 10 (6.29%) WebSphere
2 10 (6.29%) WebSphere Application Server
3 2 (1.26%) MS Exchange
3 2 (1.26%) Skype for Business
4 1 (0.63%) BizTalk Server
4 1 (0.63%) IBM Domino
4 1 (0.63%) IIS
Applications
1 44 (27.67%) MS Office
2 16 (10.06%) MS Excel
3 8 (5.03%) MS PowerPoint
Business Applications
1 5 (3.14%) Remedy AR System
1 5 (3.14%) Remedy ITSM
2 2 (1.26%) Oracle EBS
3 1 (0.63%) Maximo
3 1 (0.63%) Oracle 11i
3 1 (0.63%) SAP CRM
Cloud Services
1 3 (1.89%) Amazon AWS
1 3 (1.89%) Cloud Computing
1 3 (1.89%) Microsoft Azure
2 1 (0.63%) IaaS
2 1 (0.63%) Office 365
2 1 (0.63%) PaaS
2 1 (0.63%) SaaS
Communications & Networking
1 9 (5.66%) Firewall
2 6 (3.77%) 4G
2 6 (3.77%) DNS
2 6 (3.77%) LAN
2 6 (3.77%) WAN
3 5 (3.14%) VoIP
3 5 (3.14%) Wireless
4 4 (2.52%) DHCP
4 4 (2.52%) Network Security
4 4 (2.52%) VoLTE
5 2 (1.26%) Broadband
5 2 (1.26%) Cisco ASA
5 2 (1.26%) Ethernet
5 2 (1.26%) FTP
5 2 (1.26%) HTTP
5 2 (1.26%) HTTPS
5 2 (1.26%) LTE
5 2 (1.26%) TCP/IP
5 2 (1.26%) VPN
5 2 (1.26%) WLAN
Database & Business Intelligence
1 9 (5.66%) DB2
2 3 (1.89%) SAP BW
3 2 (1.26%) Oracle Database
3 2 (1.26%) Oracle Database 10g
3 2 (1.26%) SQL Server
4 1 (0.63%) Oracle Database 11g
4 1 (0.63%) Oracle9i Database
4 1 (0.63%) SQL Server 2000
4 1 (0.63%) SQL Server 2005
4 1 (0.63%) SQL Server 2008
4 1 (0.63%) SQL Server 2012
General
1 30 (18.87%) Finance
2 25 (15.72%) Front Office
2 25 (15.72%) Retail
3 22 (13.84%) Telecoms
4 17 (10.69%) Billing
5 5 (3.14%) Marketing
6 4 (2.52%) French Language
6 4 (2.52%) Italian Language
7 2 (1.26%) Military
8 1 (0.63%) Legal
Job Titles
1 45 (28.30%) Analyst
2 24 (15.09%) Service Manager
3 22 (13.84%) Support Analyst
4 15 (9.43%) SOC Analyst
5 11 (6.92%) Administrator
6 9 (5.66%) IT Administrator
6 9 (5.66%) Product Trainer
6 9 (5.66%) Technical Manager
6 9 (5.66%) Technical Services Manager
6 9 (5.66%) Trainer
7 8 (5.03%) Applications Support
8 7 (4.40%) Service Analyst
9 6 (3.77%) Billing Analyst
9 6 (3.77%) Billing Support Analyst
9 6 (3.77%) IT Supervisor
9 6 (3.77%) Service Desk Analyst
9 6 (3.77%) Service Desk Supervisor
9 6 (3.77%) Systems Analyst
9 6 (3.77%) Systems Support
9 6 (3.77%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.66%) WebSphere MQ
2 2 (1.26%) Middleware
Miscellaneous
1 23 (14.47%) Management Information System
2 20 (12.58%) Data Centre
3 16 (10.06%) Analytical Skills
4 12 (7.55%) Computer Science
5 9 (5.66%) iSeries
6 4 (2.52%) Video Conferencing
7 3 (1.89%) Mathematics
7 3 (1.89%) Public Cloud
8 2 (1.26%) Client/Server
8 2 (1.26%) FMCG
9 1 (0.63%) User Experience
Operating Systems
1 21 (13.21%) Linux
1 21 (13.21%) Unix
2 16 (10.06%) Windows
3 12 (7.55%) Windows 7
4 9 (5.66%) zOS
5 2 (1.26%) Windows Server 2003
5 2 (1.26%) Windows Server 2008
5 2 (1.26%) Windows Server 2012
6 1 (0.63%) Windows XP
Processes & Methodologies
1 94 (59.12%) ITIL
2 44 (27.67%) Incident Management
3 39 (24.53%) Change Management
4 36 (22.64%) Service Delivery
5 25 (15.72%) ITSM
6 22 (13.84%) Information Security
7 21 (13.21%) Validation
8 19 (11.95%) Problem Management
9 16 (10.06%) SIEM
9 16 (10.06%) Technical Analysis
10 13 (8.18%) Asset Management
10 13 (8.18%) Knowledge Management
11 12 (7.55%) ITIL V3
12 10 (6.29%) Continuous Improvement
13 9 (5.66%) B2B
13 9 (5.66%) Performance Management
13 9 (5.66%) Supplier Management
14 8 (5.03%) Service Design
14 8 (5.03%) Stakeholder Management
15 7 (4.40%) Project Management
Programming Languages
1 10 (6.29%) PowerShell
1 10 (6.29%) SQL
2 1 (0.63%) Java
2 1 (0.63%) Perl
2 1 (0.63%) VB
2 1 (0.63%) VBScript
Qualifications
1 56 (35.22%) Security Cleared
2 34 (21.38%) MCP
2 34 (21.38%) SC Cleared
3 19 (11.95%) CISM
3 19 (11.95%) CISSP
4 16 (10.06%) CEH
4 16 (10.06%) CESG Certified Professional
4 16 (10.06%) CRISC
4 16 (10.06%) GIAC
4 16 (10.06%) MCDST
4 16 (10.06%) Microsoft Certification
4 16 (10.06%) SANS
5 11 (6.92%) Degree
6 6 (3.77%) BC Cleared
7 3 (1.89%) CompTIA Security+
7 3 (1.89%) ISACA
7 3 (1.89%) Security+ Certification
8 2 (1.26%) Cisco Certification
8 2 (1.26%) ITIL Certification
8 2 (1.26%) PRINCE2 Certification
Quality Assurance & Compliance
1 17 (10.69%) SLA
2 9 (5.66%) ISO/IEC 27001
3 3 (1.89%) ISO22301
3 3 (1.89%) PCI DSS
System Software
1 17 (10.69%) Active Directory
2 6 (3.77%) VMware Infrastructure
3 4 (2.52%) vSphere
4 3 (1.89%) Hyper-V
5 2 (1.26%) KVM
5 2 (1.26%) Oracle RAC
5 2 (1.26%) VMware Server
Systems Management
1 12 (7.55%) Systems Management Server (SMS)
2 9 (5.66%) SCCM
3 2 (1.26%) Data Guard
4 1 (0.63%) Oracle RMAN
Vendors
1 38 (23.90%) Microsoft
2 17 (10.69%) Oracle
3 16 (10.06%) AlienVault
3 16 (10.06%) LogLogic
3 16 (10.06%) LogRhythm
4 13 (8.18%) Lotus
5 11 (6.92%) IBM
6 10 (6.29%) ComArch
7 9 (5.66%) Becrypt
8 8 (5.03%) VMware
9 6 (3.77%) Cisco
9 6 (3.77%) HP
9 6 (3.77%) SAP
10 5 (3.14%) BMC
10 5 (3.14%) Remedy
11 3 (1.89%) Computacenter
11 3 (1.89%) Siebel
12 2 (1.26%) Aruba
12 2 (1.26%) Cognos
12 2 (1.26%) NetApp
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: Yesterday
Hatfield, Hertfordshire
JM
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £40,000 to £55,000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Posted: Yesterday