The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 123 89 92
Rank change year-on-year
-34 +3
Permanent jobs citing Service Management 28 58 55
As % of all permanent IT jobs located in Hertfordshire 1.24% 2.33% 2.08%
As % of the Processes & Methodologies category 1.69% 3.10% 2.63%
Number of salaries quoted 19 35 34
Average salary £47,500 £50,000 £43,750
Average salary % change year-on-year
-5.00% +14.28%
90% offered a salary of more than £35,000 £25,500 £23,950
10% offered a salary of more than £84,000 £65,000 £65,000
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1659 1868 2094
As % of all permanent IT jobs located in Hertfordshire 73.67% 74.90% 79.23%
Number of salaries quoted 1326 1464 1736
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 24 April 2015.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -4 11 £48,750 -2.50%
Hertford - 4 £45,000 - 1
Hemel Hempstead -37 3 £100,000 +100.00% 2
Stevenage +16 1 - -
Rickmansworth - 1 £70,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 April 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 36 (46.75%) ITIL
2 34 (44.16%) Microsoft
3 25 (32.47%) Windows
4 19 (24.68%) Finance
5 18 (23.38%) ITSM
5 18 (23.38%) Problem Management
6 17 (22.08%) Project Management
6 17 (22.08%) MS Office
6 17 (22.08%) Active Directory
7 16 (20.78%) Cisco
8 15 (19.48%) Service Delivery
8 15 (19.48%) Windows 7
9 14 (18.18%) VMware
9 14 (18.18%) PRINCE2
10 13 (16.88%) Telecoms
10 13 (16.88%) Windows Server 2008
10 13 (16.88%) Performance Management
11 12 (15.58%) Asset Management
11 12 (15.58%) Disaster Recovery
11 12 (15.58%) LAN
11 12 (15.58%) WAN
12 11 (14.29%) MS Exchange
12 11 (14.29%) DSL
12 11 (14.29%) Windows Server 2003
13 10 (12.99%) MPLS
13 10 (12.99%) CheckPoint
13 10 (12.99%) Blackberry
13 10 (12.99%) Firewall
13 10 (12.99%) VMware Infrastructure
14 9 (11.69%) WSUS

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 April 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.29%) MS Exchange
2 9 (11.69%) Blackberry Enterprise Server
3 4 (5.19%) IIS
4 2 (2.60%) JBoss
4 2 (2.60%) Apache
4 2 (2.60%) Tomcat
5 1 (1.30%) SharePoint
5 1 (1.30%) Lotus Domino
5 1 (1.30%) WebSphere
5 1 (1.30%) BizTalk Server
5 1 (1.30%) WebSphere Application Server
Applications
1 17 (22.08%) MS Office
2 6 (7.79%) MS Excel
Business Applications
1 7 (9.09%) Cognos Business Intelligence
2 2 (2.60%) Remedy ITSM
2 2 (2.60%) SAP Oil and Gas
2 2 (2.60%) SAP Business One
3 1 (1.30%) Oracle 11i
3 1 (1.30%) Maximo
Cloud Services
1 2 (2.60%) Cloud Computing
2 1 (1.30%) Microsoft Azure
2 1 (1.30%) Amazon AWS
2 1 (1.30%) SaaS
2 1 (1.30%) PaaS
2 1 (1.30%) IaaS
Communications & Networking
1 12 (15.58%) LAN
1 12 (15.58%) WAN
2 11 (14.29%) DSL
3 10 (12.99%) Firewall
3 10 (12.99%) MPLS
4 6 (7.79%) BIG-IP
5 5 (6.49%) VPN
6 3 (3.90%) DNS
7 2 (2.60%) SAN
7 2 (2.60%) WLAN
8 1 (1.30%) VLAN
8 1 (1.30%) Network Security
8 1 (1.30%) iSCSI
8 1 (1.30%) NAS
8 1 (1.30%) OSPF
8 1 (1.30%) BGP
8 1 (1.30%) Ethernet
8 1 (1.30%) TCP/IP
8 1 (1.30%) VoIP
Database & Business Intelligence
1 7 (9.09%) Data Warehouse
1 7 (9.09%) SQL Server
1 7 (9.09%) SQL Server Reporting Services
1 7 (9.09%) SQL Server Integration Services
1 7 (9.09%) SQL Server Analysis Services
1 7 (9.09%) ActiveReports
1 7 (9.09%) Cognos Query Studio
1 7 (9.09%) Cognos Analysis Studio
1 7 (9.09%) Cognos Report Studio
1 7 (9.09%) Cognos Framework Manager
1 7 (9.09%) Cognos Event Studio
2 5 (6.49%) Oracle Database
2 5 (6.49%) Oracle Database 10g
3 4 (5.19%) SQL Server 2005
3 4 (5.19%) Oracle9i Database
3 4 (5.19%) SQL Server 2012
3 4 (5.19%) Oracle Database 11g
4 2 (2.60%) MySQL
4 2 (2.60%) SAP HANA
4 2 (2.60%) BusinessObjects
Development Applications
1 3 (3.90%) Toad
General
1 19 (24.68%) Finance
2 13 (16.88%) Telecoms
3 7 (9.09%) Retail
4 5 (6.49%) Manufacturing
5 3 (3.90%) Marketing
6 2 (2.60%) Retail Banking
6 2 (2.60%) Banking
6 2 (2.60%) Electronics
7 1 (1.30%) Front Office
7 1 (1.30%) Legal
7 1 (1.30%) Billing
7 1 (1.30%) French Language
7 1 (1.30%) Italian Language
Job Titles
1 16 (20.78%) Analyst
2 8 (10.39%) Service Manager
3 7 (9.09%) Infrastructure Analyst
3 7 (9.09%) Developer
3 7 (9.09%) Business Intelligence Developer
3 7 (9.09%) Cognos Developer
3 7 (9.09%) Cognos BI Developer
4 5 (6.49%) Software Manager
4 5 (6.49%) Software Asset Manager
5 4 (5.19%) Problem Manager
6 3 (3.90%) Portfolio Manager
6 3 (3.90%) Delivery Manager
6 3 (3.90%) Consultant
6 3 (3.90%) Programme Manager
6 3 (3.90%) 2nd Line Support
6 3 (3.90%) Service Analyst
6 3 (3.90%) Senior Analyst
7 2 (2.60%) Services Delivery Manager
7 2 (2.60%) Oracle DBA
7 2 (2.60%) Technical Analyst
Libraries, Frameworks & Software Standards
1 3 (3.90%) HTML
1 3 (3.90%) .NET
2 2 (2.60%) XMPP
Miscellaneous
1 10 (12.99%) Blackberry
2 6 (7.79%) Thin Client
2 6 (7.79%) Fat Client
3 5 (6.49%) Management Information System
3 5 (6.49%) Tandem
4 3 (3.90%) Replication
5 2 (2.60%) Public Cloud
5 2 (2.60%) FMCG
5 2 (2.60%) Smartphone
5 2 (2.60%) Statistics
5 2 (2.60%) Blog
5 2 (2.60%) DTV
6 1 (1.30%) PMI
6 1 (1.30%) Economics
6 1 (1.30%) Handset
6 1 (1.30%) Video Conferencing
6 1 (1.30%) Analytical Skills
6 1 (1.30%) Private Cloud
Operating Systems
1 25 (32.47%) Windows
2 15 (19.48%) Windows 7
3 13 (16.88%) Windows Server 2008
4 11 (14.29%) Windows Server 2003
5 6 (7.79%) Linux
6 5 (6.49%) Windows XP
7 2 (2.60%) Windows Server 2012
8 1 (1.30%) Windows 8
Processes & Methodologies
1 36 (46.75%) ITIL
2 18 (23.38%) ITSM
2 18 (23.38%) Problem Management
3 17 (22.08%) Project Management
4 15 (19.48%) Service Delivery
5 14 (18.18%) PRINCE2
6 13 (16.88%) Performance Management
7 12 (15.58%) Disaster Recovery
7 12 (15.58%) Asset Management
8 9 (11.69%) Business Intelligence
8 9 (11.69%) Configuration Management
9 8 (10.39%) BCP
9 8 (10.39%) Continuous Improvement
10 7 (9.09%) Information Architecture
10 7 (9.09%) Business Continuity Planning
10 7 (9.09%) People Management
10 7 (9.09%) Data Modelling
10 7 (9.09%) Change Management
10 7 (9.09%) Business Continuity
11 6 (7.79%) Time Management
Programming Languages
1 6 (7.79%) Java
1 6 (7.79%) SQL
2 5 (6.49%) VBScript
3 3 (3.90%) T-SQL
4 2 (2.60%) VB
Qualifications
1 8 (10.39%) Degree
2 6 (7.79%) MCP
2 6 (7.79%) ITIL Certification
2 6 (7.79%) PMI Certification
3 5 (6.49%) PMP
3 5 (6.49%) PRINCE2 Practitioner
4 4 (5.19%) SC Cleared
4 4 (5.19%) Security Cleared
5 3 (3.90%) Microsoft Certification
6 2 (2.60%) A+ Certification
7 1 (1.30%) PRINCE2 Certification
7 1 (1.30%) CCNA
7 1 (1.30%) Cisco Certification
7 1 (1.30%) MCDST
Quality Assurance & Compliance
1 6 (7.79%) SLA
2 2 (2.60%) ISO/IEC 27001
System Software
1 17 (22.08%) Active Directory
2 10 (12.99%) VMware Infrastructure
3 8 (10.39%) Hyper-V
4 6 (7.79%) Xen
4 6 (7.79%) NLBS
5 5 (6.49%) Oracle RAC
6 2 (2.60%) vSphere
6 2 (2.60%) vCloud
7 1 (1.30%) VMware ESXi
Systems Management
1 9 (11.69%) WSUS
2 5 (6.49%) SCCM
2 5 (6.49%) Data Guard
3 4 (5.19%) Systems Management Server (SMS)
3 4 (5.19%) Oracle RMAN
4 1 (1.30%) vMotion
Vendors
1 34 (44.16%) Microsoft
2 16 (20.78%) Cisco
3 14 (18.18%) VMware
4 10 (12.99%) CheckPoint
5 9 (11.69%) IBM
5 9 (11.69%) BMC
6 7 (9.09%) Citrix
6 7 (9.09%) SAP
6 7 (9.09%) Cognos
7 6 (7.79%) Oracle
8 5 (6.49%) Computacenter
9 4 (5.19%) Altiris
9 4 (5.19%) Symantec
9 4 (5.19%) LANDesk
9 4 (5.19%) HP
10 3 (3.90%) Red Hat
10 3 (3.90%) Remedy
11 2 (2.60%) JD Edwards
11 2 (2.60%) NetApp
11 2 (2.60%) Business Objects
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: Yesterday
Hertford
Interquest - IQ Telecom
Salary: £50000 - £55000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £65000 - £75000 per annum + + Bonus (10-15k) + Car + Bens
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits
Posted: 4 days ago