The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 82 102 92
Rank change year-on-year
+20 -10
Permanent jobs citing Service Management 58 41 47
As % of all permanent IT jobs located in Hertfordshire 2.67% 2.03% 2.32%
As % of the Processes & Methodologies category 3.23% 2.47% 2.95%
Number of salaries quoted 45 32 23
Average salary £45,000 £47,500 £47,500
Average salary % change year-on-year
-5.26% -
90% offered a salary of more than £31,500 £32,100 £35,000
10% offered a salary of more than £82,500 £71,500 £55,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1795 1662 1595
As % of all permanent IT jobs located in Hertfordshire 82.57% 82.36% 78.88%
Number of salaries quoted 1509 1292 1183
Average salary £52,000 £50,000 £45,000
Average salary % change year-on-year
+4.00% +11.11%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £65,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 10 February 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +21 24 £45,000 -5.26% 2
Hemel Hempstead +7 12 £46,250 +46.82%
Royston - 6 £82,500 -
Stevenage -3 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 53 (51.46%) ITIL
2 38 (36.89%) ITSM
3 27 (26.21%) Microsoft
4 23 (22.33%) MS Office
4 23 (22.33%) Telecoms
5 19 (18.45%) Service Delivery
6 18 (17.48%) Change Management
6 18 (17.48%) PRINCE2
6 18 (17.48%) Windows
7 15 (14.56%) Stakeholder Management
7 15 (14.56%) Oracle
7 15 (14.56%) Active Directory
8 13 (12.62%) SQL
8 13 (12.62%) MS Excel
9 12 (11.65%) Asset Management
10 11 (10.68%) Retail
10 11 (10.68%) Project Management
10 11 (10.68%) Firewall
10 11 (10.68%) SAP
11 10 (9.71%) Unix
11 10 (9.71%) LAN
11 10 (9.71%) WAN
11 10 (9.71%) Continuous Improvement
12 9 (8.74%) Data Centre
12 9 (8.74%) Finance
12 9 (8.74%) B2B
12 9 (8.74%) MCP
12 9 (8.74%) Client/Server
13 8 (7.77%) Business Continuity
13 8 (7.77%) Degree

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.83%) IIS
2 4 (3.88%) Apache
2 4 (3.88%) Oracle Workflow
3 2 (1.94%) BizTalk Server
3 2 (1.94%) IBM Domino
3 2 (1.94%) IBM Notes
4 1 (0.97%) MS Exchange
4 1 (0.97%) WebSphere
4 1 (0.97%) WebSphere Application Server
Applications
1 23 (22.33%) MS Office
2 13 (12.62%) MS Excel
3 4 (3.88%) MS PowerPoint
Business Applications
1 4 (3.88%) Remedy AR System
1 4 (3.88%) Remedy ITSM
2 2 (1.94%) Dynamics AX
2 2 (1.94%) Dynamics CRM
2 2 (1.94%) Oracle 11i
3 1 (0.97%) Maximo
Cloud Services
1 3 (2.91%) Amazon AWS
1 3 (2.91%) Cloud Computing
1 3 (2.91%) Microsoft Azure
Communications & Networking
1 11 (10.68%) Firewall
2 10 (9.71%) LAN
2 10 (9.71%) WAN
3 7 (6.80%) VoIP
4 6 (5.83%) DHCP
4 6 (5.83%) DNS
5 5 (4.85%) 4G
6 4 (3.88%) SMTP
6 4 (3.88%) VPN
7 3 (2.91%) Network Security
7 3 (2.91%) PBX
7 3 (2.91%) VoLTE
8 2 (1.94%) 3G
8 2 (1.94%) Broadband
8 2 (1.94%) IP Telephony
8 2 (1.94%) Remote Desktop
8 2 (1.94%) RFID
8 2 (1.94%) Wi-Fi
8 2 (1.94%) Wireless
9 1 (0.97%) PABX
Database & Business Intelligence
1 7 (6.80%) Oracle Database
2 6 (5.83%) SQL Server
3 4 (3.88%) MySQL
3 4 (3.88%) RDBMS
3 4 (3.88%) Relational Database
4 3 (2.91%) Oracle Database 10g
5 2 (1.94%) BusinessObjects
5 2 (1.94%) Data Mining
5 2 (1.94%) Oracle Database 11g
5 2 (1.94%) Oracle Reports
5 2 (1.94%) Oracle9i Database
5 2 (1.94%) SQL Server 2000
5 2 (1.94%) SQL Server 2008
6 1 (0.97%) SQL Server 2005
6 1 (0.97%) SQL Server 2012
General
1 23 (22.33%) Telecoms
2 11 (10.68%) Retail
3 9 (8.74%) Finance
4 7 (6.80%) Marketing
5 6 (5.83%) Billing
6 1 (0.97%) Back Office
6 1 (0.97%) Banking
6 1 (0.97%) Front Office
6 1 (0.97%) Manufacturing
Job Titles
1 21 (20.39%) Analyst
2 17 (16.50%) Consultant
3 13 (12.62%) Support Analyst
4 12 (11.65%) Management Consultant
4 12 (11.65%) Service Manager
5 10 (9.71%) Support Engineer
6 9 (8.74%) IT Analyst
6 9 (8.74%) IT Manager
6 9 (8.74%) IT Support
6 9 (8.74%) IT Support Analyst
7 8 (7.77%) IT Consultant
7 8 (7.77%) ITSM Consultant
7 8 (7.77%) PMO Consultant
7 8 (7.77%) Service Management Consultant
8 7 (6.80%) 3rd Line Support
8 7 (6.80%) 3rd Line Support Analyst
8 7 (6.80%) IT Engineer
8 7 (6.80%) IT Support Engineer
8 7 (6.80%) Product Trainer
8 7 (6.80%) Trainer
Libraries, Frameworks & Software Standards
1 4 (3.88%) LAMP
1 4 (3.88%) Web Services
1 4 (3.88%) XML
2 3 (2.91%) Middleware
Miscellaneous
1 9 (8.74%) Client/Server
1 9 (8.74%) Data Centre
2 8 (7.77%) Management Information System
3 6 (5.83%) Analytical Skills
3 6 (5.83%) CMDB
4 4 (3.88%) Reference Data
5 3 (2.91%) PMI
5 3 (2.91%) Public Cloud
6 2 (1.94%) Computer Science
6 2 (1.94%) Driving Licence
6 2 (1.94%) Mathematics
6 2 (1.94%) NHS
6 2 (1.94%) Statistics
7 1 (0.97%) EPoS
Operating Systems
1 18 (17.48%) Windows
2 10 (9.71%) Unix
3 8 (7.77%) Windows Server 2008
3 8 (7.77%) Windows Server 2012
4 7 (6.80%) Windows Server
5 5 (4.85%) Linux
5 5 (4.85%) Windows Server 2003
5 5 (4.85%) Windows XP
6 4 (3.88%) Windows 8
7 2 (1.94%) Windows 7
8 1 (0.97%) Mac OS X
Processes & Methodologies
1 53 (51.46%) ITIL
2 38 (36.89%) ITSM
3 19 (18.45%) Service Delivery
4 18 (17.48%) Change Management
4 18 (17.48%) PRINCE2
5 15 (14.56%) Stakeholder Management
6 12 (11.65%) Asset Management
7 11 (10.68%) Project Management
8 10 (9.71%) Continuous Improvement
9 9 (8.74%) B2B
10 8 (7.77%) Business Continuity
10 8 (7.77%) Line Management
11 7 (6.80%) Disaster Recovery
11 7 (6.80%) Presales
11 7 (6.80%) Problem Management
12 6 (5.83%) Incident Management
12 6 (5.83%) ITIL V3
12 6 (5.83%) Project Planning
12 6 (5.83%) Web Design
13 5 (4.85%) Network Management
Programming Languages
1 13 (12.62%) SQL
2 4 (3.88%) PHP
3 3 (2.91%) C
4 2 (1.94%) Java
5 1 (0.97%) T-SQL
Qualifications
1 9 (8.74%) MCP
2 8 (7.77%) Degree
3 5 (4.85%) ITIL Certification
4 4 (3.88%) CISM
4 4 (3.88%) Microsoft Certification
4 4 (3.88%) PMI Certification
5 3 (2.91%) CISSP
5 3 (2.91%) MBA
5 3 (2.91%) PRINCE2 Practitioner
5 3 (2.91%) SC Cleared
5 3 (2.91%) Security Cleared
6 2 (1.94%) CEH
6 2 (1.94%) CESG Certified Professional
6 2 (1.94%) CompTIA Security+
6 2 (1.94%) CRISC
6 2 (1.94%) GIAC
6 2 (1.94%) ISACA
6 2 (1.94%) MOS
6 2 (1.94%) SANS
6 2 (1.94%) Security+ Certification
Quality Assurance & Compliance
1 3 (2.91%) SLA
2 2 (1.94%) COBIT
2 2 (1.94%) PCI DSS
2 2 (1.94%) PMBOK
2 2 (1.94%) QA
3 1 (0.97%) ISO/IEC 27001
3 1 (0.97%) ISO22301
System Software
1 15 (14.56%) Active Directory
2 7 (6.80%) VMware Infrastructure
3 4 (3.88%) Hyper-V
4 3 (2.91%) Oracle RAC
4 3 (2.91%) vSphere
Systems Management
1 6 (5.83%) SCCM
1 6 (5.83%) Systems Management Server (SMS)
2 3 (2.91%) Data Guard
3 2 (1.94%) Oracle RMAN
4 1 (0.97%) vRealize
Vendors
1 27 (26.21%) Microsoft
2 15 (14.56%) Oracle
3 11 (10.68%) SAP
4 7 (6.80%) Cisco
4 7 (6.80%) VMware
5 6 (5.83%) Altiris
5 6 (5.83%) ComArch
5 6 (5.83%) Remedy
6 5 (4.85%) FrontRange
6 5 (4.85%) IBM
7 4 (3.88%) BMC
7 4 (3.88%) Citrix
7 4 (3.88%) Lotus
7 4 (3.88%) PeopleSoft
8 3 (2.91%) EMC
8 3 (2.91%) NetApp
9 2 (1.94%) Adobe
9 2 (1.94%) Axway
9 2 (1.94%) HP
9 2 (1.94%) Kofax
Watford, Hertfordshire
Claremont Consulting Ltd
Salary: car allowance
Posted: 2 days ago
Watford, Hertfordshire
Spring Technology
Posted: 6 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 6 days ago
Hatfield, Hertfordshire
ComputaCenter
Posted: 15 days ago