The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Management
East of England / Hertfordshire
Rank 110 95 95
Rank change year-on-year
-15 0
Permanent jobs citing Service Management 19 43 45
As % of all permanent IT jobs located in Hertfordshire 0.95% 2.10% 2.21%
As % of the Processes & Methodologies category 1.08% 2.51% 2.63%
Number of salaries quoted 15 31 35
Median salary £48,500 £50,000 £47,500
Median salary % change year-on-year
-3.00% +5.26%
90% offered a salary of more than £26,000 £31,500 £29,700
10% offered a salary of more than £53,400 £82,500 £96,200
UK excluding London median salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1752 1716 1708
As % of all permanent IT jobs located in Hertfordshire 87.21% 83.99% 83.93%
Number of salaries quoted 1435 1453 1335
Median salary £48,750 £53,100 £50,000
Median salary % change year-on-year
-8.19% +6.20%
90% offered a salary of more than £30,000 £32,500 £34,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 17 January 2017.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -5 6 £51,000 +45.71%
Stevenage - 5 £26,000 -
Hemel Hempstead +2 1 £31,500 -16.00% 1
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 17 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 43 (58.11%) ITIL
2 26 (35.14%) Linux
3 25 (33.78%) MS Office
4 23 (31.08%) Microsoft
5 18 (24.32%) Windows
5 18 (24.32%) Change Management
5 18 (24.32%) Incident Management
6 15 (20.27%) SLA
7 14 (18.92%) Active Directory
7 14 (18.92%) Security Cleared
7 14 (18.92%) Windows Server 2008
8 13 (17.57%) Office 365
8 13 (17.57%) Service Delivery
9 12 (16.22%) Microsoft Certification
9 12 (16.22%) JavaScript
9 12 (16.22%) Windows Server 2012
9 12 (16.22%) SC Cleared
10 11 (14.86%) HTML5
10 11 (14.86%) HTML
10 11 (14.86%) MS Excel
10 11 (14.86%) ITSM
11 10 (13.51%) SharePoint
12 8 (10.81%) PRINCE2
12 8 (10.81%) Java
12 8 (10.81%) MS PowerPoint
13 7 (9.46%) WebSphere
13 7 (9.46%) iSeries
13 7 (9.46%) DB2
13 7 (9.46%) WebSphere Application Server
13 7 (9.46%) JDBC

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.51%) SharePoint
2 7 (9.46%) WebSphere
2 7 (9.46%) WebSphere Application Server
3 6 (8.11%) Apache
4 1 (1.35%) Confluence
4 1 (1.35%) Elasticsearch
4 1 (1.35%) Exchange Server 2010
4 1 (1.35%) MS Exchange
Applications
1 25 (33.78%) MS Office
2 11 (14.86%) MS Excel
3 8 (10.81%) MS PowerPoint
4 1 (1.35%) HipChat
Business Applications
1 1 (1.35%) Oracle EBS
1 1 (1.35%) Oracle Financials
1 1 (1.35%) Remedy ITSM
Cloud Services
1 13 (17.57%) Office 365
2 6 (8.11%) Amazon AWS
3 5 (6.76%) SaaS
4 4 (5.41%) IaaS
4 4 (5.41%) PaaS
5 1 (1.35%) Force.com
Communications & Networking
1 4 (5.41%) PBX
1 4 (5.41%) SAN
2 3 (4.05%) DNS
3 2 (2.70%) DHCP
4 1 (1.35%) Broadband
4 1 (1.35%) Cisco ASA
4 1 (1.35%) Cisco Nexus
4 1 (1.35%) Firewall
4 1 (1.35%) Internet
4 1 (1.35%) LAN
4 1 (1.35%) OpenLDAP
4 1 (1.35%) OpenVPN
4 1 (1.35%) SSH
4 1 (1.35%) TCP/IP
4 1 (1.35%) VLAN
4 1 (1.35%) VPN
4 1 (1.35%) WAN
4 1 (1.35%) WLAN
Database & Business Intelligence
1 7 (9.46%) DB2
2 5 (6.76%) MongoDB
3 1 (1.35%) MySQL
3 1 (1.35%) Oracle Database
3 1 (1.35%) SQL Server
Development Applications
1 6 (8.11%) Jenkins
2 1 (1.35%) Ant
2 1 (1.35%) Git (software)
2 1 (1.35%) JIRA
2 1 (1.35%) JIRA Agile
2 1 (1.35%) JUnit
2 1 (1.35%) Liquibase
2 1 (1.35%) Maven
2 1 (1.35%) SonarQube
2 1 (1.35%) Sonatype Nexus
General
1 7 (9.46%) Telecoms
2 3 (4.05%) Billing
2 3 (4.05%) Finance
2 3 (4.05%) Retail
3 2 (2.70%) Front Office
4 1 (1.35%) Banking
4 1 (1.35%) Legal
Job Titles
1 15 (20.27%) Analyst
2 12 (16.22%) Support Analyst
2 12 (16.22%) Support Engineer
3 9 (12.16%) Developer
3 9 (12.16%) Network Engineer
4 8 (10.81%) 2nd Line Support
4 8 (10.81%) Java Developer
5 7 (9.46%) 2nd Line Engineer
5 7 (9.46%) Desktop Support
5 7 (9.46%) Windows Engineer
5 7 (9.46%) Windows Support Engineer
6 6 (8.11%) Desktop Engineer
6 6 (8.11%) Desktop Support Engineer
6 6 (8.11%) Network Support
6 6 (8.11%) Network Support Engineer
7 5 (6.76%) Administrator
7 5 (6.76%) Linux Engineer
7 5 (6.76%) Linux Systems Engineer
7 5 (6.76%) Systems Engineer
8 4 (5.41%) 2nd Line Network Engineer
Libraries, Frameworks & Software Standards
1 11 (14.86%) HTML
1 11 (14.86%) HTML5
2 7 (9.46%) JDBC
2 7 (9.46%) WebSphere MQ
3 3 (4.05%) CSS
3 3 (4.05%) jQuery
4 1 (1.35%) ELK Stack
4 1 (1.35%) MCollective
4 1 (1.35%) Software Packaging
4 1 (1.35%) Spring
4 1 (1.35%) Visualforce
Miscellaneous
1 7 (9.46%) iSeries
2 6 (8.11%) Management Information System
3 3 (4.05%) CMDB
4 2 (2.70%) Blackberry
4 2 (2.70%) Handset
4 2 (2.70%) NHS
4 2 (2.70%) Security Operations Centre
5 1 (1.35%) Analytical Skills
5 1 (1.35%) Enterprise Software
5 1 (1.35%) Fintech
5 1 (1.35%) Mathematics
Operating Systems
1 26 (35.14%) Linux
2 18 (24.32%) Windows
3 14 (18.92%) Windows Server 2008
4 12 (16.22%) Windows Server 2012
5 7 (9.46%) zOS
6 4 (5.41%) OpenVMS
6 4 (5.41%) Solaris
6 4 (5.41%) Windows Server
7 2 (2.70%) Windows 7
7 2 (2.70%) Windows Server 2003
7 2 (2.70%) Windows XP
8 1 (1.35%) Apple iOS
8 1 (1.35%) Unix
8 1 (1.35%) Windows 10
8 1 (1.35%) Windows 8
Processes & Methodologies
1 43 (58.11%) ITIL
2 18 (24.32%) Change Management
2 18 (24.32%) Incident Management
3 13 (17.57%) Service Delivery
4 11 (14.86%) ITSM
5 8 (10.81%) PRINCE2
6 6 (8.11%) Continuous Integration
6 6 (8.11%) High Availability
7 5 (6.76%) Agile Software Development
7 5 (6.76%) Asset Management
7 5 (6.76%) Configuration Management
7 5 (6.76%) Continuous Deployment
7 5 (6.76%) Security Operations
8 4 (5.41%) CRM
8 4 (5.41%) Data Protection
8 4 (5.41%) Infrastructure Management
8 4 (5.41%) Problem Management
8 4 (5.41%) Programme Management
9 3 (4.05%) ITIL V3
9 3 (4.05%) SIEM
Programming Languages
1 12 (16.22%) JavaScript
2 8 (10.81%) Java
3 6 (8.11%) Bash Shell
3 6 (8.11%) Python
4 5 (6.76%) Perl
4 5 (6.76%) SQL
5 1 (1.35%) Apex Code
5 1 (1.35%) Korn
5 1 (1.35%) PL/SQL
5 1 (1.35%) PowerShell
5 1 (1.35%) Ruby
5 1 (1.35%) Shell Script
5 1 (1.35%) SOQL
Qualifications
1 14 (18.92%) Security Cleared
2 12 (16.22%) Microsoft Certification
2 12 (16.22%) SC Cleared
3 5 (6.76%) MCP
4 4 (5.41%) CCNA
4 4 (5.41%) Cisco Certification
5 3 (4.05%) CEH
5 3 (4.05%) CESG Certified Professional
5 3 (4.05%) CISM
5 3 (4.05%) CISSP
5 3 (4.05%) CRISC
5 3 (4.05%) GIAC
5 3 (4.05%) SANS
6 2 (2.70%) Degree
6 2 (2.70%) ITIL Certification
6 2 (2.70%) MCDST
6 2 (2.70%) PMP
Quality Assurance & Compliance
1 15 (20.27%) SLA
2 2 (2.70%) Data Quality
System Software
1 14 (18.92%) Active Directory
2 3 (4.05%) VMware Infrastructure
3 1 (1.35%) Docker
3 1 (1.35%) Postfix
3 1 (1.35%) Squid
3 1 (1.35%) vCloud
Systems Management
1 6 (8.11%) Ansible
1 6 (8.11%) Opscode Chef
1 6 (8.11%) Puppet
2 4 (5.41%) SCCM
3 3 (4.05%) Cisco UCCE
4 1 (1.35%) Backup Exec
4 1 (1.35%) Kibana
4 1 (1.35%) Kubernetes
4 1 (1.35%) logstash
4 1 (1.35%) Rancher
4 1 (1.35%) Terraform
4 1 (1.35%) ZABBIX
Vendors
1 23 (31.08%) Microsoft
2 7 (9.46%) IBM
3 5 (6.76%) Cisco
3 5 (6.76%) NetApp
4 4 (5.41%) ServiceNow
5 3 (4.05%) AlienVault
5 3 (4.05%) Citrix
5 3 (4.05%) Computacenter
5 3 (4.05%) LogLogic
5 3 (4.05%) LogRhythm
5 3 (4.05%) Oracle
5 3 (4.05%) VMware
6 2 (2.70%) Becrypt
6 2 (2.70%) Salesforce.com
7 1 (1.35%) Apple
7 1 (1.35%) CheckPoint
7 1 (1.35%) Cognos
7 1 (1.35%) EMC
7 1 (1.35%) Remedy
7 1 (1.35%) Sonatype
Hertfordshire
Verticality Ltd
Salary: £42,000 - £55,000 base DOE + 10% bonus + 18.5% Pension
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment
Salary: Up to £45,000 per annum + benefits
Posted: 4 days ago