The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 118 102 121
Rank change year-on-year
-16 +19
Permanent jobs citing Service Management 39 43 14
As % of all permanent IT jobs located in Hertfordshire 1.62% 1.74% 0.66%
As % of the Processes & Methodologies category 1.99% 2.14% 0.84%
Number of salaries quoted 32 32 10
Average salary £50,000 £50,000 £42,000
Average salary % change year-on-year
- +19.04%
90% offered a salary of more than £28,200 £24,500 £26,800
10% offered a salary of more than £60,000 £64,500 £83,250
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1960 2007 1675
As % of all permanent IT jobs located in Hertfordshire 81.40% 81.12% 78.93%
Number of salaries quoted 1636 1662 1278
Average salary £48,500 £48,000 £45,000
Average salary % change year-on-year
+1.04% +6.66%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £75,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -1 13 £45,000 -10.00%
Hemel Hempstead -10 6 £42,500 -22.72% 3
Welwyn Garden City -11 2 £28,000 -11.11%
Potters Bar - 2 £30,000 -
Hitchin - 1 £50,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 July 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 39 (60.94%) ITIL
2 25 (39.06%) ITSM
3 24 (37.50%) Microsoft
4 19 (29.69%) Windows
5 15 (23.44%) MS Office
5 15 (23.44%) Active Directory
5 15 (23.44%) Windows 7
6 14 (21.88%) Continuous Improvement
6 14 (21.88%) Problem Management
7 13 (20.31%) Asset Management
7 13 (20.31%) SLA
7 13 (20.31%) Service Delivery
8 12 (18.75%) Disaster Recovery
8 12 (18.75%) Cisco
9 11 (17.19%) Project Management
9 11 (17.19%) Retail
9 11 (17.19%) Windows Server 2008
10 10 (15.63%) MPLS
11 9 (14.06%) Configuration Management
11 9 (14.06%) Change Management
11 9 (14.06%) SQL Server
11 9 (14.06%) Capacity Management
12 8 (12.50%) Security Cleared
12 8 (12.50%) Oracle
12 8 (12.50%) IBM
12 8 (12.50%) WAN
12 8 (12.50%) Finance
12 8 (12.50%) Blackberry
12 8 (12.50%) Windows Server 2003
13 7 (10.94%) Blackberry Enterprise Server

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 July 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.94%) MS Exchange
1 7 (10.94%) Blackberry Enterprise Server
2 4 (6.25%) WebSphere
2 4 (6.25%) WebSphere Application Server
2 4 (6.25%) IIS
3 2 (3.13%) Lotus Domino
3 2 (3.13%) BizTalk Server
4 1 (1.56%) SharePoint
Applications
1 15 (23.44%) MS Office
2 7 (10.94%) MS Excel
Business Applications
1 4 (6.25%) Maximo
2 2 (3.13%) SAP Business One
2 2 (3.13%) Cognos Business Intelligence
2 2 (3.13%) Oracle 11i
3 1 (1.56%) Remedy ITSM
Cloud Services
1 1 (1.56%) SaaS
Communications & Networking
1 10 (15.63%) MPLS
2 8 (12.50%) WAN
3 7 (10.94%) LAN
3 7 (10.94%) Firewall
4 6 (9.38%) DSL
5 3 (4.69%) BIG-IP
5 3 (4.69%) Ethernet
6 2 (3.13%) DWDM
7 1 (1.56%) VLAN
7 1 (1.56%) iSCSI
7 1 (1.56%) TCP/IP
7 1 (1.56%) VPN
7 1 (1.56%) DNS
7 1 (1.56%) SAN
7 1 (1.56%) Internet
7 1 (1.56%) VoIP
7 1 (1.56%) WLAN
7 1 (1.56%) OSPF
7 1 (1.56%) BGP
Database & Business Intelligence
1 9 (14.06%) SQL Server
2 6 (9.38%) Oracle Database
2 6 (9.38%) Oracle Database 10g
3 5 (7.81%) BusinessObjects
3 5 (7.81%) SQL Server 2005
4 4 (6.25%) SQL Server 2012
5 3 (4.69%) Data Warehouse
5 3 (4.69%) SQL Server Integration Services
5 3 (4.69%) SQL Server 2000
5 3 (4.69%) SQL Server Reporting Services
5 3 (4.69%) SQL Server 2008
6 2 (3.13%) ActiveReports
6 2 (3.13%) SAP HANA
6 2 (3.13%) Oracle9i Database
6 2 (3.13%) Cognos Query Studio
6 2 (3.13%) Cognos Analysis Studio
6 2 (3.13%) Cognos Report Studio
6 2 (3.13%) Cognos Framework Manager
6 2 (3.13%) Cognos Event Studio
6 2 (3.13%) Oracle Database 11g
Development Applications
1 1 (1.56%) Visual Studio
1 1 (1.56%) JIRA
1 1 (1.56%) SQL Server Management Studio (SSMS)
General
1 11 (17.19%) Retail
2 8 (12.50%) Finance
3 7 (10.94%) Telecoms
4 2 (3.13%) Local Government
5 1 (1.56%) Marketing
5 1 (1.56%) Billing
5 1 (1.56%) Front Office
5 1 (1.56%) Legal
5 1 (1.56%) Advertising
Job Titles
1 14 (21.88%) Service Manager
2 13 (20.31%) Analyst
3 5 (7.81%) Support Analyst
3 5 (7.81%) Applications Support
3 5 (7.81%) Infrastructure Analyst
3 5 (7.81%) Applications Manager
4 4 (6.25%) Applications Support Analyst
5 3 (4.69%) Senior Analyst
5 3 (4.69%) Services Delivery Manager
5 3 (4.69%) Delivery Manager
5 3 (4.69%) 2nd Line Support
5 3 (4.69%) Head of Operations
5 3 (4.69%) Developer
5 3 (4.69%) Head of Infrastructure
5 3 (4.69%) Head of IT
6 2 (3.13%) Head of Business Analysis
6 2 (3.13%) ITIL Manager
6 2 (3.13%) Senior Infrastructure Analyst
6 2 (3.13%) IT Services Manager
6 2 (3.13%) Cognos Developer
Libraries, Frameworks & Software Standards
1 1 (1.56%) .NET
Miscellaneous
1 8 (12.50%) Blackberry
2 7 (10.94%) Management Information System
3 4 (6.25%) Data Centre
4 3 (4.69%) Enterprise Software
4 3 (4.69%) Thin Client
4 3 (4.69%) Fat Client
4 3 (4.69%) Mathematics
5 2 (3.13%) Physics
5 2 (3.13%) Chemistry
5 2 (3.13%) Computer Science
5 2 (3.13%) Statistics
5 2 (3.13%) Analytical Skills
6 1 (1.56%) User Experience
6 1 (1.56%) iPhone
6 1 (1.56%) iPad
6 1 (1.56%) CMDB
6 1 (1.56%) Handset
6 1 (1.56%) PMI
6 1 (1.56%) NHS
Operating Systems
1 19 (29.69%) Windows
2 15 (23.44%) Windows 7
3 11 (17.19%) Windows Server 2008
4 8 (12.50%) Windows Server 2003
5 6 (9.38%) Linux
5 6 (9.38%) Windows XP
6 3 (4.69%) Windows Server 2012
7 1 (1.56%) Android
7 1 (1.56%) UNIX
7 1 (1.56%) Windows 8
Processes & Methodologies
1 39 (60.94%) ITIL
2 25 (39.06%) ITSM
3 14 (21.88%) Problem Management
3 14 (21.88%) Continuous Improvement
4 13 (20.31%) Asset Management
4 13 (20.31%) Service Delivery
5 12 (18.75%) Disaster Recovery
6 11 (17.19%) Project Management
7 9 (14.06%) Configuration Management
7 9 (14.06%) Change Management
7 9 (14.06%) Capacity Management
8 7 (10.94%) Data Protection
9 6 (9.38%) Performance Management
10 5 (7.81%) PRINCE2
10 5 (7.81%) Incident Management
10 5 (7.81%) Risk Management
10 5 (7.81%) Business Continuity
11 4 (6.25%) Business Analysis
11 4 (6.25%) Knowledge Management
11 4 (6.25%) BCP
Programming Languages
1 6 (9.38%) SQL
2 2 (3.13%) Java
3 1 (1.56%) PL/SQL
3 1 (1.56%) T-SQL
3 1 (1.56%) C#
Qualifications
1 8 (12.50%) Security Cleared
2 6 (9.38%) Degree
3 5 (7.81%) SC Cleared
4 3 (4.69%) ITIL Certification
5 2 (3.13%) MCP
5 2 (3.13%) Microsoft Certification
6 1 (1.56%) PRINCE2 Certification
6 1 (1.56%) BC Cleared
6 1 (1.56%) HND
6 1 (1.56%) MCSE
6 1 (1.56%) CCNA
6 1 (1.56%) Cisco Certification
6 1 (1.56%) PMI Certification
6 1 (1.56%) MCDST
6 1 (1.56%) MCITP
Quality Assurance & Compliance
1 13 (20.31%) SLA
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) ISO 9001
System Software
1 15 (23.44%) Active Directory
2 6 (9.38%) Oracle RAC
3 5 (7.81%) VMware Infrastructure
4 3 (4.69%) Hyper-V
4 3 (4.69%) Xen
4 3 (4.69%) NLBS
5 1 (1.56%) XenApp
5 1 (1.56%) VMware ESXi
Systems Management
1 6 (9.38%) WSUS
1 6 (9.38%) Data Guard
2 2 (3.13%) Oracle RMAN
3 1 (1.56%) NetVault Backup
3 1 (1.56%) SCCM
Vendors
1 24 (37.50%) Microsoft
2 12 (18.75%) Cisco
3 8 (12.50%) IBM
3 8 (12.50%) Oracle
4 7 (10.94%) VMware
5 5 (7.81%) CheckPoint
5 5 (7.81%) Citrix
6 4 (6.25%) SAP
7 2 (3.13%) Cognos
7 2 (3.13%) Lotus
7 2 (3.13%) Axway
7 2 (3.13%) Kofax
8 1 (1.56%) Veeam
8 1 (1.56%) F5
8 1 (1.56%) Becrypt
8 1 (1.56%) Sage
8 1 (1.56%) HP
8 1 (1.56%) Remedy
8 1 (1.56%) Wyse
8 1 (1.56%) Computacenter
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment Limited
Posted: 2 days ago
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Rullion IT Plus
Salary: £35000 - £40000 per annum + car + bonus + benefits
Posted: 5 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: benefits
Posted: 10 days ago
Hemel Hempstead
Capita - ITIN
Posted: 10 days ago
Hemel Hempstead
Capita - ITIN
Posted: 10 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 26 days ago