The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 64 105 101
Rank change year-on-year
+41 -4
Permanent jobs citing Service Management 70 47 49
As % of all permanent IT jobs located in Hertfordshire 3.48% 1.97% 2.13%
As % of the Processes & Methodologies category 4.02% 2.33% 2.53%
Number of salaries quoted 57 39 45
Median salary £34,500 £45,000 £34,000
Median salary % change year-on-year
-23.33% +32.35%
90% offered a salary of more than £26,000 £25,000 £27,900
10% offered a salary of more than £60,500 £65,000 £55,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1741 2021 1934
As % of all permanent IT jobs located in Hertfordshire 86.49% 84.84% 83.94%
Number of salaries quoted 1449 1744 1584
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 29 September 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +19 16 £45,000 - 1
Hemel Hempstead +8 16 £30,500 +22.00%
Rickmansworth - 14 £60,250 - 1
Watford -1 11 £26,000 -42.22%
St Albans - 2 £43,750 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 90 (64.29%) ITIL
2 52 (37.14%) Security Cleared
3 39 (27.86%) Incident Management
4 38 (27.14%) Microsoft
5 37 (26.43%) Linux
6 36 (25.71%) Service Delivery
7 34 (24.29%) MS Office
8 32 (22.86%) Change Management
9 29 (20.71%) SC Cleared
10 25 (17.86%) Active Directory
11 23 (16.43%) SLA
11 23 (16.43%) Windows
12 22 (15.71%) Finance
12 22 (15.71%) MCP
13 19 (13.57%) Front Office
14 17 (12.14%) Microsoft Certification
15 16 (11.43%) Management Information System
16 14 (10.00%) IBM
16 14 (10.00%) zOS
16 14 (10.00%) WebSphere MQ
16 14 (10.00%) WebSphere Application Server
16 14 (10.00%) DB2
16 14 (10.00%) MS Excel
16 14 (10.00%) iSeries
16 14 (10.00%) WebSphere
17 13 (9.29%) Problem Management
17 13 (9.29%) Retail
17 13 (9.29%) CISSP
17 13 (9.29%) Information Security
18 12 (8.57%) ITSM

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.00%) WebSphere
1 14 (10.00%) WebSphere Application Server
2 7 (5.00%) SharePoint
3 6 (4.29%) Apache
4 5 (3.57%) IBM Notes
5 3 (2.14%) MS Exchange
6 2 (1.43%) Skype for Business
7 1 (0.71%) Confluence
7 1 (0.71%) Elasticsearch
7 1 (0.71%) Exchange Server 2010
Applications
1 34 (24.29%) MS Office
2 14 (10.00%) MS Excel
3 6 (4.29%) MS PowerPoint
4 1 (0.71%) HipChat
Business Applications
1 2 (1.43%) Oracle EBS
2 1 (0.71%) Oracle Financials
2 1 (0.71%) Remedy ITSM
Cloud Services
1 10 (7.14%) Office 365
2 7 (5.00%) Amazon AWS
3 6 (4.29%) SaaS
4 1 (0.71%) IaaS
4 1 (0.71%) Microsoft Azure
4 1 (0.71%) PaaS
Communications & Networking
1 7 (5.00%) DNS
2 6 (4.29%) Firewall
3 5 (3.57%) DHCP
4 4 (2.86%) LAN
4 4 (2.86%) PBX
4 4 (2.86%) WAN
5 3 (2.14%) Broadband
5 3 (2.14%) Cisco ASA
5 3 (2.14%) TCP/IP
5 3 (2.14%) Wireless
6 2 (1.43%) Ethernet
6 2 (1.43%) FTP
6 2 (1.43%) HTTP
6 2 (1.43%) HTTPS
6 2 (1.43%) Network Security
6 2 (1.43%) WLAN
7 1 (0.71%) 3G
7 1 (0.71%) 4G
7 1 (0.71%) LTE
7 1 (0.71%) Wi-Fi
Database & Business Intelligence
1 14 (10.00%) DB2
2 5 (3.57%) MongoDB
3 1 (0.71%) MySQL
3 1 (0.71%) SQL Server
Development Applications
1 6 (4.29%) Jenkins
2 1 (0.71%) Ant
2 1 (0.71%) Git (software)
2 1 (0.71%) JIRA
2 1 (0.71%) JIRA Agile
2 1 (0.71%) JUnit
2 1 (0.71%) Liquibase
2 1 (0.71%) Maven
2 1 (0.71%) SonarQube
2 1 (0.71%) Sonatype Nexus
General
1 22 (15.71%) Finance
2 19 (13.57%) Front Office
3 13 (9.29%) Retail
4 9 (6.43%) Telecoms
5 7 (5.00%) Billing
6 4 (2.86%) French Language
6 4 (2.86%) Italian Language
7 2 (1.43%) Military
8 1 (0.71%) Legal
Job Titles
1 37 (26.43%) Analyst
2 23 (16.43%) Service Manager
3 20 (14.29%) Support Analyst
4 12 (8.57%) Administrator
5 11 (7.86%) Network Engineer
5 11 (7.86%) Support Engineer
6 10 (7.14%) IT Administrator
6 10 (7.14%) SOC Analyst
7 9 (6.43%) Technical Manager
7 9 (6.43%) Technical Services Manager
8 8 (5.71%) Developer
8 8 (5.71%) Java Developer
9 7 (5.00%) 2nd Line Engineer
9 7 (5.00%) 2nd Line Support
9 7 (5.00%) Applications Support
9 7 (5.00%) Service Analyst
9 7 (5.00%) Systems Engineer
10 6 (4.29%) Change Manager
10 6 (4.29%) IT Supervisor
10 6 (4.29%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 14 (10.00%) WebSphere MQ
2 11 (7.86%) HTML
2 11 (7.86%) HTML5
3 7 (5.00%) JDBC
4 3 (2.14%) CSS
4 3 (2.14%) jQuery
5 1 (0.71%) ELK Stack
5 1 (0.71%) MCollective
5 1 (0.71%) Software Packaging
5 1 (0.71%) Spring
Miscellaneous
1 16 (11.43%) Management Information System
2 14 (10.00%) iSeries
3 12 (8.57%) Analytical Skills
4 11 (7.86%) Data Centre
5 5 (3.57%) Computer Science
6 4 (2.86%) Video Conferencing
7 3 (2.14%) Mathematics
8 2 (1.43%) Client/Server
8 2 (1.43%) Security Operations Centre
9 1 (0.71%) CMDB
9 1 (0.71%) Fintech
9 1 (0.71%) NHS
9 1 (0.71%) Public Cloud
Operating Systems
1 37 (26.43%) Linux
2 23 (16.43%) Windows
3 14 (10.00%) zOS
4 11 (7.86%) Windows 7
5 10 (7.14%) Unix
5 10 (7.14%) Windows Server 2008
5 10 (7.14%) Windows Server 2012
6 2 (1.43%) Windows Server
6 2 (1.43%) Windows Server 2003
7 1 (0.71%) Windows 10
Processes & Methodologies
1 90 (64.29%) ITIL
2 39 (27.86%) Incident Management
3 36 (25.71%) Service Delivery
4 32 (22.86%) Change Management
5 13 (9.29%) Information Security
5 13 (9.29%) Problem Management
6 12 (8.57%) ITSM
7 11 (7.86%) SIEM
8 10 (7.14%) Asset Management
8 10 (7.14%) ITIL V3
8 10 (7.14%) Knowledge Management
8 10 (7.14%) Technical Analysis
8 10 (7.14%) Validation
9 9 (6.43%) Infrastructure Management
9 9 (6.43%) Performance Management
10 8 (5.71%) Security Operations
11 7 (5.00%) Service Design
11 7 (5.00%) Supplier Management
12 6 (4.29%) Continuous Integration
12 6 (4.29%) Information Assurance
Programming Languages
1 11 (7.86%) JavaScript
2 10 (7.14%) PowerShell
3 8 (5.71%) Java
4 6 (4.29%) Bash Shell
4 6 (4.29%) Perl
4 6 (4.29%) Python
5 3 (2.14%) SQL
6 1 (0.71%) Korn
6 1 (0.71%) Ruby
6 1 (0.71%) Shell Script
6 1 (0.71%) VB
6 1 (0.71%) VBScript
Qualifications
1 52 (37.14%) Security Cleared
2 29 (20.71%) SC Cleared
3 22 (15.71%) MCP
4 17 (12.14%) Microsoft Certification
5 13 (9.29%) CISSP
6 11 (7.86%) CEH
6 11 (7.86%) CESG Certified Professional
6 11 (7.86%) CISM
6 11 (7.86%) CRISC
6 11 (7.86%) GIAC
6 11 (7.86%) SANS
7 10 (7.14%) MCDST
8 6 (4.29%) BC Cleared
9 5 (3.57%) Cisco Certification
9 5 (3.57%) Degree
10 4 (2.86%) CCNA
11 3 (2.14%) ITIL Certification
12 2 (1.43%) DV Cleared
12 2 (1.43%) ISTQB
12 2 (1.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (16.43%) SLA
2 8 (5.71%) ISO/IEC 27001
3 2 (1.43%) ISO22301
System Software
1 25 (17.86%) Active Directory
2 5 (3.57%) VMware Infrastructure
3 2 (1.43%) KVM
4 1 (0.71%) Docker
4 1 (0.71%) Postfix
4 1 (0.71%) Squid
4 1 (0.71%) vCloud
4 1 (0.71%) VMware Server
4 1 (0.71%) vSphere
Systems Management
1 9 (6.43%) SCCM
2 6 (4.29%) Ansible
2 6 (4.29%) Opscode Chef
2 6 (4.29%) Puppet
3 5 (3.57%) Systems Management Server (SMS)
4 3 (2.14%) Cisco UCCE
5 1 (0.71%) Backup Exec
5 1 (0.71%) Kibana
5 1 (0.71%) Kubernetes
5 1 (0.71%) logstash
5 1 (0.71%) Rancher
5 1 (0.71%) Terraform
5 1 (0.71%) ZABBIX
Vendors
1 38 (27.14%) Microsoft
2 14 (10.00%) IBM
3 11 (7.86%) AlienVault
3 11 (7.86%) LogLogic
3 11 (7.86%) LogRhythm
4 9 (6.43%) Becrypt
5 8 (5.71%) Cisco
6 6 (4.29%) VMware
7 5 (3.57%) HP
7 5 (3.57%) Lotus
8 4 (2.86%) Computacenter
9 3 (2.14%) Oracle
10 2 (1.43%) Cognos
10 2 (1.43%) ServiceNow
11 1 (0.71%) Arqiva
11 1 (0.71%) Citrix
11 1 (0.71%) EMC
11 1 (0.71%) Meraki
11 1 (0.71%) NetApp
11 1 (0.71%) Sonatype
Harpenden
Interquest - IQ Tech
Salary: £65000 - £85000 per annum + Bonus & Benefits
Posted: 15 days ago
Stevenage
Computer Futures
Salary: competitive
Posted: 22 days ago