The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 66 134 105
Rank change year-on-year
+68 -29
Permanent jobs citing Service Management 70 24 49
As % of all permanent IT jobs located in Hertfordshire 3.44% 0.99% 1.86%
As % of the Processes & Methodologies category 4.06% 1.20% 2.27%
Number of salaries quoted 48 19 33
Median salary £37,500 £50,000 £50,000
Median salary % change year-on-year
-25.00% -
90% offered a salary of more than £27,250 £31,800 £24,500
10% offered a salary of more than £55,088 £62,000 £65,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1723 1994 2155
As % of all permanent IT jobs located in Hertfordshire 84.75% 82.50% 81.78%
Number of salaries quoted 1429 1612 1767
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £33,500 £31,000 £32,500
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 25 June 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +42 25 £42,500 -29.16%
Stevenage - 24 £17,750 -
Watford +22 11 £30,000 -28.57%
Welwyn Garden City +6 2 £37,500 +33.92%
Bishop's Stortford - 2 £45,000 -
St Albans - 2 £42,500 -
Rickmansworth +11 1 £33,500 -52.14%
Borehamwood - 1 £25,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 87 (60.00%) ITIL
2 47 (32.41%) Security Cleared
3 39 (26.90%) MS Office
4 38 (26.21%) Incident Management
5 33 (22.76%) Microsoft
6 32 (22.07%) MCP
6 32 (22.07%) Change Management
7 30 (20.69%) SC Cleared
8 28 (19.31%) ITSM
9 27 (18.62%) Finance
10 24 (16.55%) Front Office
10 24 (16.55%) Retail
11 23 (15.86%) Service Delivery
12 22 (15.17%) Telecoms
13 21 (14.48%) Validation
14 20 (13.79%) Unix
14 20 (13.79%) Information Security
14 20 (13.79%) Data Centre
15 18 (12.41%) Problem Management
15 18 (12.41%) Management Information System
16 17 (11.72%) CISM
16 17 (11.72%) CISSP
17 16 (11.03%) Active Directory
17 16 (11.03%) Microsoft Certification
17 16 (11.03%) Windows
17 16 (11.03%) Linux
17 16 (11.03%) MS Excel
17 16 (11.03%) MCDST
17 16 (11.03%) Technical Analysis
18 15 (10.34%) Analytical Skills

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (8.28%) IBM Notes
2 6 (4.14%) WebSphere
2 6 (4.14%) WebSphere Application Server
3 1 (0.69%) BizTalk Server
3 1 (0.69%) IBM Domino
3 1 (0.69%) IIS
3 1 (0.69%) MS Exchange
Applications
1 39 (26.90%) MS Office
2 16 (11.03%) MS Excel
3 5 (3.45%) MS PowerPoint
Business Applications
1 5 (3.45%) Remedy AR System
1 5 (3.45%) Remedy ITSM
2 1 (0.69%) Maximo
2 1 (0.69%) Oracle 11i
2 1 (0.69%) SAP CRM
Cloud Services
1 3 (2.07%) Amazon AWS
1 3 (2.07%) Cloud Computing
1 3 (2.07%) Microsoft Azure
2 1 (0.69%) IaaS
2 1 (0.69%) PaaS
2 1 (0.69%) SaaS
Communications & Networking
1 9 (6.21%) DNS
1 9 (6.21%) Firewall
2 8 (5.52%) LAN
2 8 (5.52%) WAN
3 7 (4.83%) DHCP
4 6 (4.14%) 4G
4 6 (4.14%) VoIP
4 6 (4.14%) Wireless
5 4 (2.76%) Network Security
5 4 (2.76%) VoLTE
6 3 (2.07%) VPN
7 2 (1.38%) 3G
7 2 (1.38%) Broadband
7 2 (1.38%) Ethernet
7 2 (1.38%) FTP
7 2 (1.38%) HTTP
7 2 (1.38%) HTTPS
7 2 (1.38%) TCP/IP
7 2 (1.38%) Wi-Fi
7 2 (1.38%) WLAN
Database & Business Intelligence
1 5 (3.45%) DB2
2 3 (2.07%) SAP BW
3 2 (1.38%) Oracle Database
3 2 (1.38%) Oracle Database 10g
3 2 (1.38%) SQL Server
4 1 (0.69%) Oracle Database 11g
4 1 (0.69%) Oracle9i Database
4 1 (0.69%) SQL Server 2000
4 1 (0.69%) SQL Server 2005
4 1 (0.69%) SQL Server 2008
4 1 (0.69%) SQL Server 2012
General
1 27 (18.62%) Finance
2 24 (16.55%) Front Office
2 24 (16.55%) Retail
3 22 (15.17%) Telecoms
4 13 (8.97%) Billing
5 5 (3.45%) Marketing
6 4 (2.76%) French Language
6 4 (2.76%) Italian Language
7 2 (1.38%) Military
8 1 (0.69%) Legal
Job Titles
1 41 (28.28%) Analyst
2 21 (14.48%) Service Manager
2 21 (14.48%) Support Analyst
3 13 (8.97%) SOC Analyst
4 9 (6.21%) Product Trainer
4 9 (6.21%) Trainer
5 8 (5.52%) Technical Manager
5 8 (5.52%) Technical Services Manager
6 7 (4.83%) Support Engineer
7 6 (4.14%) Administrator
7 6 (4.14%) Billing Analyst
7 6 (4.14%) Billing Support
7 6 (4.14%) Billing Support Analyst
7 6 (4.14%) IT Analyst
7 6 (4.14%) Service Analyst
7 6 (4.14%) Systems Analyst
7 6 (4.14%) Systems Support
7 6 (4.14%) Systems Support Analyst
8 5 (3.45%) IT Support
8 5 (3.45%) Service Desk Supervisor
Libraries, Frameworks & Software Standards
1 5 (3.45%) WebSphere MQ
2 2 (1.38%) Middleware
Miscellaneous
1 20 (13.79%) Data Centre
2 18 (12.41%) Management Information System
3 15 (10.34%) Analytical Skills
4 12 (8.28%) Computer Science
5 5 (3.45%) iSeries
6 4 (2.76%) Client/Server
6 4 (2.76%) Video Conferencing
7 3 (2.07%) Public Cloud
8 2 (1.38%) FMCG
8 2 (1.38%) Mathematics
8 2 (1.38%) PMI
9 1 (0.69%) User Experience
Operating Systems
1 20 (13.79%) Unix
2 16 (11.03%) Linux
2 16 (11.03%) Windows
3 10 (6.90%) Windows 7
4 5 (3.45%) zOS
5 4 (2.76%) Windows Server 2003
5 4 (2.76%) Windows Server 2008
5 4 (2.76%) Windows Server 2012
6 1 (0.69%) Mac OS X
6 1 (0.69%) Windows XP
Processes & Methodologies
1 87 (60.00%) ITIL
2 38 (26.21%) Incident Management
3 32 (22.07%) Change Management
4 28 (19.31%) ITSM
5 23 (15.86%) Service Delivery
6 21 (14.48%) Validation
7 20 (13.79%) Information Security
8 18 (12.41%) Problem Management
9 16 (11.03%) Technical Analysis
10 14 (9.66%) SIEM
11 13 (8.97%) Stakeholder Management
12 11 (7.59%) ITIL V3
12 11 (7.59%) Knowledge Management
12 11 (7.59%) Project Management
13 9 (6.21%) Asset Management
13 9 (6.21%) B2B
13 9 (6.21%) Continuous Improvement
13 9 (6.21%) PRINCE2
14 8 (5.52%) Disaster Recovery
14 8 (5.52%) Supplier Management
Programming Languages
1 10 (6.90%) SQL
2 9 (6.21%) PowerShell
3 2 (1.38%) C
4 1 (0.69%) Java
4 1 (0.69%) Perl
4 1 (0.69%) VB
4 1 (0.69%) VBScript
Qualifications
1 47 (32.41%) Security Cleared
2 32 (22.07%) MCP
3 30 (20.69%) SC Cleared
4 17 (11.72%) CISM
4 17 (11.72%) CISSP
5 16 (11.03%) MCDST
5 16 (11.03%) Microsoft Certification
6 14 (9.66%) CEH
6 14 (9.66%) CESG Certified Professional
6 14 (9.66%) CRISC
6 14 (9.66%) GIAC
6 14 (9.66%) SANS
7 10 (6.90%) Degree
8 5 (3.45%) BC Cleared
9 3 (2.07%) CompTIA Security+
9 3 (2.07%) ISACA
9 3 (2.07%) Security+ Certification
10 2 (1.38%) ITIL Certification
10 2 (1.38%) MBA
10 2 (1.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (8.97%) SLA
2 8 (5.52%) ISO/IEC 27001
3 3 (2.07%) ISO22301
3 3 (2.07%) PCI DSS
4 1 (0.69%) QA
System Software
1 16 (11.03%) Active Directory
2 6 (4.14%) VMware Infrastructure
3 4 (2.76%) vSphere
4 3 (2.07%) Hyper-V
5 2 (1.38%) KVM
5 2 (1.38%) Oracle RAC
5 2 (1.38%) VMware Server
Systems Management
1 12 (8.28%) Systems Management Server (SMS)
2 8 (5.52%) SCCM
3 2 (1.38%) Data Guard
4 1 (0.69%) Oracle RMAN
Vendors
1 33 (22.76%) Microsoft
2 15 (10.34%) Oracle
3 14 (9.66%) AlienVault
3 14 (9.66%) LogLogic
3 14 (9.66%) LogRhythm
4 13 (8.97%) Lotus
5 10 (6.90%) ComArch
6 8 (5.52%) Becrypt
6 8 (5.52%) SAP
6 8 (5.52%) VMware
7 7 (4.83%) Cisco
7 7 (4.83%) IBM
8 6 (4.14%) HP
9 5 (3.45%) BMC
9 5 (3.45%) Remedy
10 3 (2.07%) Siebel
11 2 (1.38%) Aruba
11 2 (1.38%) EMC
11 2 (1.38%) Meraki
11 2 (1.38%) NetApp
Hatfield, Hertfordshire
JM
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Posted: 4 days ago