The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 120 95 86
Rank change year-on-year
-25 -9
Permanent jobs citing Service Management 18 45 68
As % of all permanent IT jobs located in Hertfordshire 0.84% 2.07% 2.81%
As % of the Processes & Methodologies category 0.95% 2.45% 3.39%
Number of salaries quoted 14 30 57
Median salary £51,000 £38,750 £35,500
Median salary % change year-on-year
+31.61% +9.15%
90% offered a salary of more than £26,450 £30,000 £26,400
10% offered a salary of more than £60,350 £72,750 £72,500
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1903 1833 2005
As % of all permanent IT jobs located in Hertfordshire 89.09% 84.51% 82.71%
Number of salaries quoted 1564 1520 1642
Median salary £50,000 £52,500 £50,000
Median salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £30,000 £30,500 £32,300
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 8 December 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -10 7 £51,000 +45.71%
Stevenage +4 3 £52,500 -
Hemel Hempstead +3 2 £29,500 -23.87% 1
Rickmansworth - 1 £60,500 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 8 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 56 (58.33%) ITIL
2 31 (32.29%) MS Office
2 31 (32.29%) Linux
2 31 (32.29%) Microsoft
3 27 (28.13%) Security Cleared
4 25 (26.04%) Service Delivery
5 24 (25.00%) Change Management
6 21 (21.88%) Windows
6 21 (21.88%) Incident Management
7 18 (18.75%) SLA
8 17 (17.71%) Active Directory
9 16 (16.67%) SC Cleared
10 14 (14.58%) MS Excel
11 12 (12.50%) ITSM
11 12 (12.50%) Windows Server 2008
12 11 (11.46%) HTML5
12 11 (11.46%) Office 365
12 11 (11.46%) Management Information System
12 11 (11.46%) HTML
12 11 (11.46%) JavaScript
13 10 (10.42%) MS PowerPoint
13 10 (10.42%) Windows Server 2012
14 9 (9.38%) WebSphere
14 9 (9.38%) iSeries
14 9 (9.38%) DB2
14 9 (9.38%) WebSphere Application Server
14 9 (9.38%) IBM
14 9 (9.38%) Microsoft Certification
14 9 (9.38%) zOS
14 9 (9.38%) WebSphere MQ

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.38%) WebSphere
1 9 (9.38%) WebSphere Application Server
2 7 (7.29%) SharePoint
3 6 (6.25%) Apache
4 3 (3.13%) MS Exchange
5 2 (2.08%) Skype for Business
6 1 (1.04%) Confluence
6 1 (1.04%) Elasticsearch
6 1 (1.04%) Exchange Server 2010
Applications
1 31 (32.29%) MS Office
2 14 (14.58%) MS Excel
3 10 (10.42%) MS PowerPoint
4 1 (1.04%) HipChat
Business Applications
1 2 (2.08%) Oracle EBS
2 1 (1.04%) Oracle Financials
2 1 (1.04%) Remedy ITSM
Cloud Services
1 11 (11.46%) Office 365
2 6 (6.25%) Amazon AWS
3 5 (5.21%) SaaS
4 4 (4.17%) IaaS
4 4 (4.17%) PaaS
5 1 (1.04%) Force.com
Communications & Networking
1 4 (4.17%) DNS
1 4 (4.17%) PBX
1 4 (4.17%) SAN
2 3 (3.13%) DHCP
3 2 (2.08%) LAN
3 2 (2.08%) WAN
4 1 (1.04%) Broadband
4 1 (1.04%) Cisco ASA
4 1 (1.04%) Cisco Nexus
4 1 (1.04%) Firewall
4 1 (1.04%) Internet
4 1 (1.04%) OpenLDAP
4 1 (1.04%) OpenVPN
4 1 (1.04%) SSH
4 1 (1.04%) TCP/IP
4 1 (1.04%) VLAN
4 1 (1.04%) VPN
4 1 (1.04%) WLAN
Database & Business Intelligence
1 9 (9.38%) DB2
2 5 (5.21%) MongoDB
3 1 (1.04%) MySQL
3 1 (1.04%) Oracle Database
3 1 (1.04%) SQL Server
Development Applications
1 6 (6.25%) Jenkins
2 1 (1.04%) Ant
2 1 (1.04%) Git (software)
2 1 (1.04%) JIRA
2 1 (1.04%) JIRA Agile
2 1 (1.04%) JUnit
2 1 (1.04%) Liquibase
2 1 (1.04%) Maven
2 1 (1.04%) SonarQube
2 1 (1.04%) Sonatype Nexus
General
1 7 (7.29%) Finance
1 7 (7.29%) Telecoms
2 6 (6.25%) Billing
3 5 (5.21%) Front Office
4 3 (3.13%) Retail
5 2 (2.08%) French Language
5 2 (2.08%) Italian Language
6 1 (1.04%) Banking
6 1 (1.04%) Legal
Job Titles
1 23 (23.96%) Analyst
2 15 (15.63%) Support Analyst
3 13 (13.54%) Service Manager
4 10 (10.42%) Support Engineer
5 8 (8.33%) 2nd Line Support
5 8 (8.33%) Administrator
5 8 (8.33%) Developer
5 8 (8.33%) Java Developer
5 8 (8.33%) Network Engineer
6 7 (7.29%) 2nd Line Engineer
6 7 (7.29%) Support Manager
7 6 (6.25%) Applications Support
7 6 (6.25%) IT Administrator
7 6 (6.25%) IT Support
8 5 (5.21%) IT Manager
8 5 (5.21%) IT Services Manager
8 5 (5.21%) Linux Engineer
8 5 (5.21%) Network Support
8 5 (5.21%) Network Support Engineer
8 5 (5.21%) Systems Engineer
Libraries, Frameworks & Software Standards
1 11 (11.46%) HTML
1 11 (11.46%) HTML5
2 9 (9.38%) WebSphere MQ
3 7 (7.29%) JDBC
4 3 (3.13%) CSS
4 3 (3.13%) jQuery
5 1 (1.04%) ELK Stack
5 1 (1.04%) MCollective
5 1 (1.04%) Software Packaging
5 1 (1.04%) Spring
5 1 (1.04%) Visualforce
Miscellaneous
1 11 (11.46%) Management Information System
2 9 (9.38%) iSeries
3 4 (4.17%) Analytical Skills
4 2 (2.08%) Blackberry
4 2 (2.08%) CMDB
4 2 (2.08%) Handset
4 2 (2.08%) Mathematics
4 2 (2.08%) Security Operations Centre
4 2 (2.08%) Video Conferencing
5 1 (1.04%) Client/Server
5 1 (1.04%) Enterprise Software
5 1 (1.04%) Fintech
5 1 (1.04%) NHS
Operating Systems
1 31 (32.29%) Linux
2 21 (21.88%) Windows
3 12 (12.50%) Windows Server 2008
4 10 (10.42%) Windows Server 2012
5 9 (9.38%) zOS
6 7 (7.29%) Windows 7
7 4 (4.17%) OpenVMS
7 4 (4.17%) Solaris
7 4 (4.17%) Unix
8 3 (3.13%) Windows Server
8 3 (3.13%) Windows Server 2003
9 2 (2.08%) Windows XP
10 1 (1.04%) Apple iOS
10 1 (1.04%) Windows 10
10 1 (1.04%) Windows 8
Processes & Methodologies
1 56 (58.33%) ITIL
2 25 (26.04%) Service Delivery
3 24 (25.00%) Change Management
4 21 (21.88%) Incident Management
5 12 (12.50%) ITSM
6 7 (7.29%) Security Operations
7 6 (6.25%) Asset Management
7 6 (6.25%) Continuous Integration
7 6 (6.25%) High Availability
7 6 (6.25%) Infrastructure Management
7 6 (6.25%) ITIL V3
7 6 (6.25%) PRINCE2
7 6 (6.25%) Problem Management
7 6 (6.25%) Programme Management
8 5 (5.21%) Agile Software Development
8 5 (5.21%) Configuration Management
8 5 (5.21%) Continuous Deployment
8 5 (5.21%) Information Security
8 5 (5.21%) SIEM
9 4 (4.17%) CRM
Programming Languages
1 11 (11.46%) JavaScript
2 8 (8.33%) Java
3 6 (6.25%) Bash Shell
3 6 (6.25%) Python
4 5 (5.21%) Perl
4 5 (5.21%) SQL
5 4 (4.17%) PowerShell
6 1 (1.04%) Apex Code
6 1 (1.04%) Korn
6 1 (1.04%) PL/SQL
6 1 (1.04%) Ruby
6 1 (1.04%) Shell Script
6 1 (1.04%) SOQL
Qualifications
1 27 (28.13%) Security Cleared
2 16 (16.67%) SC Cleared
3 9 (9.38%) Microsoft Certification
4 7 (7.29%) MCP
5 5 (5.21%) CEH
5 5 (5.21%) CESG Certified Professional
5 5 (5.21%) CISM
5 5 (5.21%) CISSP
5 5 (5.21%) CRISC
5 5 (5.21%) GIAC
5 5 (5.21%) SANS
6 4 (4.17%) CCNA
6 4 (4.17%) Cisco Certification
7 3 (3.13%) Degree
8 2 (2.08%) BC Cleared
8 2 (2.08%) DV Cleared
8 2 (2.08%) ITIL Certification
8 2 (2.08%) MCDST
Quality Assurance & Compliance
1 18 (18.75%) SLA
2 2 (2.08%) Data Quality
2 2 (2.08%) ISO/IEC 27001
System Software
1 17 (17.71%) Active Directory
2 3 (3.13%) VMware Infrastructure
3 1 (1.04%) Docker
3 1 (1.04%) Postfix
3 1 (1.04%) Squid
3 1 (1.04%) vCloud
Systems Management
1 6 (6.25%) Ansible
1 6 (6.25%) Opscode Chef
1 6 (6.25%) Puppet
1 6 (6.25%) SCCM
2 3 (3.13%) Cisco UCCE
3 1 (1.04%) Backup Exec
3 1 (1.04%) Kibana
3 1 (1.04%) Kubernetes
3 1 (1.04%) logstash
3 1 (1.04%) Rancher
3 1 (1.04%) Terraform
3 1 (1.04%) ZABBIX
Vendors
1 31 (32.29%) Microsoft
2 9 (9.38%) IBM
3 5 (5.21%) AlienVault
3 5 (5.21%) Becrypt
3 5 (5.21%) Cisco
3 5 (5.21%) Computacenter
3 5 (5.21%) LogLogic
3 5 (5.21%) LogRhythm
3 5 (5.21%) NetApp
4 4 (4.17%) Oracle
5 3 (3.13%) Citrix
5 3 (3.13%) ServiceNow
5 3 (3.13%) VMware
6 2 (2.08%) Cognos
6 2 (2.08%) HP
7 1 (1.04%) Apple
7 1 (1.04%) CheckPoint
7 1 (1.04%) EMC
7 1 (1.04%) Remedy
7 1 (1.04%) Sophos
Hertfordshire
EasyWebRecruitment.com
Salary: £42,000 - 52,000 per annum
Posted: 5 hours ago
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 6 days ago
Welwyn Garden City
PayPoint
Salary: Negotiable
Posted: 10 days ago
Borehamwood, Hertfordshire
Smart Communications
Posted: 12 days ago