The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 92 81 86
Rank change year-on-year
-11 +5
Permanent jobs citing Service Management 49 43 80
As % of all permanent IT jobs located in Hertfordshire 2.44% 2.23% 2.86%
As % of the Processes & Methodologies category 3.03% 2.96% 3.68%
Number of salaries quoted 37 21 69
Average salary £47,500 £50,000 £44,000
Average salary % change year-on-year
-5.00% +13.63%
90% offered a salary of more than £30,300 £28,000 £22,000
10% offered a salary of more than £72,500 £54,500 £60,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1615 1454 2176
As % of all permanent IT jobs located in Hertfordshire 80.39% 75.45% 77.66%
Number of salaries quoted 1244 1087 1825
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £34,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 28 January 2015.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -23 15 £47,500 -5.00% 2
Hemel Hempstead - 9 £33,250 -
Welwyn Garden City - 2 £32,500 -
Stevenage +19 1 £20,000 -61.90% 1
Rickmansworth -17 1 £28,500 +3.63%
Hitchin - 1 £52,500 -
Hoddesdon - 1 £22,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 January 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 58 (50.00%) ITIL
2 41 (35.34%) Finance
3 39 (33.62%) Microsoft
4 35 (30.17%) Windows
5 24 (20.69%) Retail
6 23 (19.83%) Active Directory
7 22 (18.97%) Service Delivery
8 20 (17.24%) MS Excel
9 17 (14.66%) MS Exchange
9 17 (14.66%) Project Management
9 17 (14.66%) Windows Server 2008
10 16 (13.79%) Problem Management
10 16 (13.79%) ITSM
10 16 (13.79%) Telecoms
10 16 (13.79%) VMware
11 15 (12.93%) DNS
12 14 (12.07%) PRINCE2
12 14 (12.07%) Remedy
13 13 (11.21%) SQL
13 13 (11.21%) MS Office
13 13 (11.21%) Windows Server 2012
14 12 (10.34%) SQL Server
15 11 (9.48%) Cisco
15 11 (9.48%) WAN
15 11 (9.48%) LAN
15 11 (9.48%) Change Management
15 11 (9.48%) VMware Infrastructure
15 11 (9.48%) Windows 7
16 10 (8.62%) Business Intelligence
16 10 (8.62%) CRM

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 January 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.66%) MS Exchange
2 3 (2.59%) Blackberry Enterprise Server
2 3 (2.59%) Exchange Server 2007
2 3 (2.59%) Exchange Server 2010
2 3 (2.59%) Exchange Server 2013
2 3 (2.59%) IIS
3 2 (1.72%) JBoss
3 2 (1.72%) Apache
3 2 (1.72%) Tomcat
Applications
1 20 (17.24%) MS Excel
2 13 (11.21%) MS Office
Business Applications
1 6 (5.17%) Cognos Business Intelligence
2 2 (1.72%) SAP Oil and Gas
2 2 (1.72%) Dynamics NAV
2 2 (1.72%) Dynamics CRM
3 1 (0.86%) Remedy ITSM
Cloud Services
1 7 (6.03%) Cloud Computing
2 3 (2.59%) Microsoft Azure
2 3 (2.59%) SaaS
2 3 (2.59%) PaaS
2 3 (2.59%) IaaS
3 1 (0.86%) IBM SmartCloud
Communications & Networking
1 15 (12.93%) DNS
2 11 (9.48%) LAN
2 11 (9.48%) WAN
3 8 (6.90%) Firewall
4 7 (6.03%) Wi-Fi
5 6 (5.17%) VPN
5 6 (5.17%) DSL
6 5 (4.31%) VoIP
7 4 (3.45%) SAN
7 4 (3.45%) Network Security
7 4 (3.45%) MPLS
8 3 (2.59%) NAS
8 3 (2.59%) BIG-IP
8 3 (2.59%) TCP/IP
9 1 (0.86%) ADSL
9 1 (0.86%) Internet
9 1 (0.86%) WLAN
9 1 (0.86%) DHCP
9 1 (0.86%) Ethernet
9 1 (0.86%) Wireless
Database & Business Intelligence
1 12 (10.34%) SQL Server
2 7 (6.03%) BusinessObjects XI
3 6 (5.17%) SQL Server Analysis Services
3 6 (5.17%) ActiveReports
3 6 (5.17%) Cognos Query Studio
3 6 (5.17%) Cognos Analysis Studio
3 6 (5.17%) Cognos Report Studio
3 6 (5.17%) Cognos Framework Manager
3 6 (5.17%) Cognos Event Studio
3 6 (5.17%) Data Warehouse
3 6 (5.17%) SQL Server Reporting Services
3 6 (5.17%) SQL Server Integration Services
4 5 (4.31%) MySQL
5 3 (2.59%) Oracle Database 11g
5 3 (2.59%) SQL Server 2005
5 3 (2.59%) Oracle Database 10g
5 3 (2.59%) Oracle9i Database
5 3 (2.59%) SQL Server 2012
5 3 (2.59%) Oracle Database
Development Applications
1 3 (2.59%) Toad
General
1 41 (35.34%) Finance
2 24 (20.69%) Retail
3 16 (13.79%) Telecoms
4 9 (7.76%) Manufacturing
5 7 (6.03%) Banking
5 7 (6.03%) Billing
6 4 (3.45%) Retail Banking
7 2 (1.72%) Marketing
7 2 (1.72%) Multimedia
7 2 (1.72%) Electronics
8 1 (0.86%) Local Government
8 1 (0.86%) French Language
8 1 (0.86%) Italian Language
Job Titles
1 22 (18.97%) Analyst
2 15 (12.93%) Support Engineer
3 13 (11.21%) IT Support Engineer
3 13 (11.21%) IT Support
4 11 (9.48%) Incident Manager
5 9 (7.76%) Service Analyst
5 9 (7.76%) Developer
5 9 (7.76%) Service Manager
6 8 (6.90%) Consultant
7 7 (6.03%) Data Analyst
7 7 (6.03%) Support Manager
8 6 (5.17%) Senior Support Engineer
8 6 (5.17%) Business Intelligence Developer
8 6 (5.17%) Cognos Developer
8 6 (5.17%) Senior IT Support
8 6 (5.17%) Cognos BI Developer
9 5 (4.31%) Software Asset Manager
9 5 (4.31%) Delivery Manager
9 5 (4.31%) Software Manager
9 5 (4.31%) Administrator
Libraries, Frameworks & Software Standards
1 3 (2.59%) HTML
1 3 (2.59%) .NET
1 3 (2.59%) X-Windows
1 3 (2.59%) XMPP
2 1 (0.86%) JSON
Miscellaneous
1 5 (4.31%) Tandem
2 4 (3.45%) Economics
2 4 (3.45%) Mainframe
2 4 (3.45%) Management Information System
2 4 (3.45%) Analytical Skills
3 3 (2.59%) FMCG
3 3 (2.59%) Replication
3 3 (2.59%) Fat Client
3 3 (2.59%) Smartphone
3 3 (2.59%) PMI
3 3 (2.59%) Thin Client
3 3 (2.59%) Blackberry
4 2 (1.72%) DTV
4 2 (1.72%) Statistics
4 2 (1.72%) Blog
5 1 (0.86%) Video Conferencing
Operating Systems
1 35 (30.17%) Windows
2 17 (14.66%) Windows Server 2008
3 13 (11.21%) Windows Server 2012
4 11 (9.48%) Windows 7
5 7 (6.03%) Linux
5 7 (6.03%) Windows Server 2003
6 6 (5.17%) Windows XP
7 4 (3.45%) Windows 8
8 3 (2.59%) Windows Vista
9 1 (0.86%) UNIX
9 1 (0.86%) GCOS
9 1 (0.86%) Mac OS X
9 1 (0.86%) CentOS
9 1 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 58 (50.00%) ITIL
2 22 (18.97%) Service Delivery
3 17 (14.66%) Project Management
4 16 (13.79%) ITSM
4 16 (13.79%) Problem Management
5 14 (12.07%) PRINCE2
6 11 (9.48%) Change Management
7 10 (8.62%) CRM
7 10 (8.62%) Business Intelligence
8 9 (7.76%) Asset Management
9 8 (6.90%) Incident Management
9 8 (6.90%) Performance Management
10 7 (6.03%) Data Cleansing
10 7 (6.03%) Time Management
10 7 (6.03%) Root Cause Analysis
10 7 (6.03%) Analytics
10 7 (6.03%) Infrastructure Management
10 7 (6.03%) Data Analysis
10 7 (6.03%) Stakeholder Management
10 7 (6.03%) BCP
Programming Languages
1 13 (11.21%) SQL
2 5 (4.31%) Java
2 5 (4.31%) VBScript
3 3 (2.59%) T-SQL
4 2 (1.72%) VB
5 1 (0.86%) Ruby
5 1 (0.86%) PowerShell
5 1 (0.86%) PHP
5 1 (0.86%) C
Qualifications
1 9 (7.76%) ITIL Certification
2 8 (6.90%) PMI Certification
3 7 (6.03%) PMP
3 7 (6.03%) Degree
4 5 (4.31%) PRINCE2 Practitioner
4 5 (4.31%) Security Cleared
5 4 (3.45%) MCP
6 3 (2.59%) Microsoft Certification
6 3 (2.59%) A+ Certification
7 2 (1.72%) PRINCE2 Certification
8 1 (0.86%) CCNA
8 1 (0.86%) Cisco Certification
8 1 (0.86%) VMware Certified Professional (VCP)
8 1 (0.86%) RHCSA
8 1 (0.86%) SC Cleared
Quality Assurance & Compliance
1 7 (6.03%) SLA
1 7 (6.03%) ISO/IEC 27001
2 3 (2.59%) ISO 9001
3 2 (1.72%) BS25999
System Software
1 23 (19.83%) Active Directory
2 11 (9.48%) VMware Infrastructure
3 8 (6.90%) vSphere
4 7 (6.03%) Hyper-V
5 5 (4.31%) vCloud
6 3 (2.59%) VMware ESXi
6 3 (2.59%) Oracle RMAN
6 3 (2.59%) Xen
6 3 (2.59%) NLBS
6 3 (2.59%) Oracle RAC
Systems Management
1 4 (3.45%) Systems Management Server (SMS)
1 4 (3.45%) SCCM
2 3 (2.59%) Data Guard
2 3 (2.59%) WSUS
3 1 (0.86%) OpenView
Vendors
1 39 (33.62%) Microsoft
2 16 (13.79%) VMware
3 14 (12.07%) Remedy
4 11 (9.48%) Cisco
5 9 (7.76%) BMC
6 8 (6.90%) SolarWinds
7 7 (6.03%) IBM
7 7 (6.03%) Business Objects
8 6 (5.17%) Cognos
9 5 (4.31%) CheckPoint
9 5 (4.31%) SAP
9 5 (4.31%) HP
10 4 (3.45%) Symantec
10 4 (3.45%) Red Hat
10 4 (3.45%) Altiris
10 4 (3.45%) Computacenter
10 4 (3.45%) LANDesk
11 3 (2.59%) Citrix
11 3 (2.59%) Oracle
12 2 (1.72%) PeopleSoft
Watford, Hertfordshire
camelot
Salary: Competitive
Posted: 9 hours ago
Stevenage, Hertfordshire
SCC
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hertfordshire
Interquest - IQ ESM
Salary: £35000 - £60000 per annum + Project Related Bonus
Posted: 2 days ago
Watford, Hertfordshire
TJX
Salary: Unspecified £Competitive
Posted: 5 days ago
Hertfordshire
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 12 days ago
Hertfordshire
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 20 days ago