The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 133 100 120
Rank change year-on-year
-33 +20
Permanent jobs citing Service Management 24 50 25
As % of all permanent IT jobs located in Hertfordshire 1.01% 1.92% 1.09%
As % of the Processes & Methodologies category 1.27% 2.39% 1.36%
Number of salaries quoted 20 35 11
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £29,900 £24,500 £27,500
10% offered a salary of more than £61,000 £65,000 £82,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1897 2092 1840
As % of all permanent IT jobs located in Hertfordshire 79.91% 80.18% 80.49%
Number of salaries quoted 1544 1727 1402
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £67,500 £62,500 £75,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 2 July 2015.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -14 6 £42,000 -16.00%
Welwyn Garden City -12 2 £28,000 -29.11%
Hemel Hempstead -21 2 £60,000 +20.00% 1
Hertford - 1 £45,000 -
Hitchin - 1 £50,000 -
Potters Bar - 1 £30,000 -
Rickmansworth - 1 £70,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 July 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 35 (59.32%) ITIL
2 24 (40.68%) Microsoft
3 18 (30.51%) Windows
4 17 (28.81%) ITSM
5 15 (25.42%) MS Office
6 14 (23.73%) Cisco
6 14 (23.73%) Windows 7
7 13 (22.03%) Active Directory
8 12 (20.34%) Telecoms
8 12 (20.34%) MPLS
8 12 (20.34%) Asset Management
8 12 (20.34%) Problem Management
9 11 (18.64%) Windows Server 2008
9 11 (18.64%) VMware
9 11 (18.64%) Disaster Recovery
9 11 (18.64%) WAN
10 10 (16.95%) LAN
10 10 (16.95%) Service Delivery
10 10 (16.95%) Finance
10 10 (16.95%) Blackberry
10 10 (16.95%) Continuous Improvement
11 9 (15.25%) Retail
11 9 (15.25%) Blackberry Enterprise Server
11 9 (15.25%) DSL
11 9 (15.25%) Project Management
11 9 (15.25%) Windows Server 2003
11 9 (15.25%) Change Management
11 9 (15.25%) MS Exchange
12 8 (13.56%) Firewall
12 8 (13.56%) WSUS

Service Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 July 2015, IT jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.25%) MS Exchange
1 9 (15.25%) Blackberry Enterprise Server
2 3 (5.08%) IIS
3 1 (1.69%) Lotus Domino
3 1 (1.69%) SharePoint
3 1 (1.69%) BizTalk Server
3 1 (1.69%) WebSphere
3 1 (1.69%) WebSphere Application Server
Applications
1 15 (25.42%) MS Office
2 6 (10.17%) MS Excel
Business Applications
1 4 (6.78%) Cognos Business Intelligence
2 2 (3.39%) SAP Business One
3 1 (1.69%) Remedy ITSM
3 1 (1.69%) Oracle 11i
3 1 (1.69%) Maximo
3 1 (1.69%) SAP Oil and Gas
Cloud Services
1 1 (1.69%) SaaS
Communications & Networking
1 12 (20.34%) MPLS
2 11 (18.64%) WAN
3 10 (16.95%) LAN
4 9 (15.25%) DSL
5 8 (13.56%) Firewall
6 5 (8.47%) BIG-IP
7 3 (5.08%) Ethernet
8 2 (3.39%) DWDM
9 1 (1.69%) VLAN
9 1 (1.69%) iSCSI
9 1 (1.69%) TCP/IP
9 1 (1.69%) VPN
9 1 (1.69%) DNS
9 1 (1.69%) SAN
9 1 (1.69%) Internet
9 1 (1.69%) VoIP
9 1 (1.69%) WLAN
9 1 (1.69%) OSPF
9 1 (1.69%) BGP
Database & Business Intelligence
1 6 (10.17%) SQL Server
2 5 (8.47%) SQL Server Reporting Services
2 5 (8.47%) Data Warehouse
2 5 (8.47%) SQL Server Integration Services
3 4 (6.78%) SQL Server Analysis Services
3 4 (6.78%) Oracle Database
3 4 (6.78%) Cognos Query Studio
3 4 (6.78%) Cognos Analysis Studio
3 4 (6.78%) Cognos Report Studio
3 4 (6.78%) Cognos Framework Manager
3 4 (6.78%) Cognos Event Studio
3 4 (6.78%) Oracle Database 10g
3 4 (6.78%) SQL Server 2005
3 4 (6.78%) ActiveReports
4 3 (5.08%) SQL Server 2012
4 3 (5.08%) Oracle9i Database
4 3 (5.08%) Oracle Database 11g
5 2 (3.39%) SQL Server 2008
5 2 (3.39%) BusinessObjects
5 2 (3.39%) SQL Server 2000
Development Applications
1 2 (3.39%) Toad
2 1 (1.69%) JIRA
2 1 (1.69%) SQL Server Management Studio (SSMS)
2 1 (1.69%) Visual Studio
General
1 12 (20.34%) Telecoms
2 10 (16.95%) Finance
3 9 (15.25%) Retail
4 3 (5.08%) Manufacturing
5 2 (3.39%) Marketing
6 1 (1.69%) French Language
6 1 (1.69%) Italian Language
6 1 (1.69%) Advertising
6 1 (1.69%) Billing
6 1 (1.69%) Legal
6 1 (1.69%) Front Office
6 1 (1.69%) Electronics
Job Titles
1 12 (20.34%) Analyst
1 12 (20.34%) Service Manager
2 7 (11.86%) Infrastructure Analyst
3 5 (8.47%) Developer
4 4 (6.78%) Business Intelligence Developer
4 4 (6.78%) Cognos Developer
4 4 (6.78%) Cognos BI Developer
5 3 (5.08%) Software Asset Manager
5 3 (5.08%) Software Manager
5 3 (5.08%) Delivery Manager
5 3 (5.08%) 2nd Line Support
5 3 (5.08%) Senior Analyst
6 2 (3.39%) Services Delivery Manager
6 2 (3.39%) Administrator
6 2 (3.39%) Service Desk Analyst
6 2 (3.39%) Team Leader
6 2 (3.39%) Project Manager
6 2 (3.39%) Systems Administrator
6 2 (3.39%) DBA
6 2 (3.39%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (5.08%) .NET
2 2 (3.39%) HTML
Miscellaneous
1 10 (16.95%) Blackberry
2 5 (8.47%) Thin Client
2 5 (8.47%) Fat Client
3 4 (6.78%) Data Centre
4 3 (5.08%) Management Information System
5 2 (3.39%) Replication
6 1 (1.69%) Tandem
6 1 (1.69%) Statistics
6 1 (1.69%) Handset
6 1 (1.69%) PMI
6 1 (1.69%) DTV
6 1 (1.69%) Video Conferencing
6 1 (1.69%) iPhone
6 1 (1.69%) iPad
6 1 (1.69%) User Experience
6 1 (1.69%) Analytical Skills
Operating Systems
1 18 (30.51%) Windows
2 14 (23.73%) Windows 7
3 11 (18.64%) Windows Server 2008
4 9 (15.25%) Windows Server 2003
5 5 (8.47%) Linux
6 4 (6.78%) Windows XP
7 2 (3.39%) Windows Server 2012
8 1 (1.69%) Android
8 1 (1.69%) UNIX
8 1 (1.69%) Windows 8
Processes & Methodologies
1 35 (59.32%) ITIL
2 17 (28.81%) ITSM
3 12 (20.34%) Asset Management
3 12 (20.34%) Problem Management
4 11 (18.64%) Disaster Recovery
5 10 (16.95%) Service Delivery
5 10 (16.95%) Continuous Improvement
6 9 (15.25%) Change Management
6 9 (15.25%) Project Management
7 8 (13.56%) Performance Management
8 7 (11.86%) Configuration Management
8 7 (11.86%) Business Continuity
9 6 (10.17%) BCP
9 6 (10.17%) PRINCE2
9 6 (10.17%) Capacity Management
9 6 (10.17%) Business Continuity Planning
10 5 (8.47%) Business Intelligence
10 5 (8.47%) Risk Management
10 5 (8.47%) Incident Management
11 4 (6.78%) Business Analysis
Programming Languages
1 4 (6.78%) SQL
2 3 (5.08%) T-SQL
2 3 (5.08%) Java
3 2 (3.39%) VBScript
4 1 (1.69%) VB
4 1 (1.69%) PL/SQL
4 1 (1.69%) C#
Qualifications
1 7 (11.86%) Degree
1 7 (11.86%) Security Cleared
2 6 (10.17%) SC Cleared
3 5 (8.47%) ITIL Certification
4 4 (6.78%) MCP
5 2 (3.39%) Microsoft Certification
5 2 (3.39%) PMI Certification
6 1 (1.69%) MCDST
6 1 (1.69%) MCITP
6 1 (1.69%) PRINCE2 Practitioner
6 1 (1.69%) BC Cleared
6 1 (1.69%) PRINCE2 Certification
6 1 (1.69%) PMP
6 1 (1.69%) HND
6 1 (1.69%) MCSE
6 1 (1.69%) CCNA
6 1 (1.69%) Cisco Certification
Quality Assurance & Compliance
1 6 (10.17%) SLA
System Software
1 13 (22.03%) Active Directory
2 7 (11.86%) VMware Infrastructure
3 6 (10.17%) Hyper-V
4 5 (8.47%) Xen
4 5 (8.47%) NLBS
5 4 (6.78%) Oracle RAC
6 1 (1.69%) XenApp
6 1 (1.69%) vSphere
6 1 (1.69%) VMware ESXi
Systems Management
1 8 (13.56%) WSUS
2 4 (6.78%) Data Guard
3 3 (5.08%) SCCM
3 3 (5.08%) Oracle RMAN
4 2 (3.39%) Systems Management Server (SMS)
5 1 (1.69%) NetVault Backup
Vendors
1 24 (40.68%) Microsoft
2 14 (23.73%) Cisco
3 11 (18.64%) VMware
4 7 (11.86%) Citrix
4 7 (11.86%) CheckPoint
5 6 (10.17%) IBM
5 6 (10.17%) Oracle
6 5 (8.47%) SAP
7 4 (6.78%) Cognos
8 3 (5.08%) BMC
9 2 (3.39%) NetApp
9 2 (3.39%) Symantec
9 2 (3.39%) Business Objects
9 2 (3.39%) HP
9 2 (3.39%) Red Hat
9 2 (3.39%) Altiris
9 2 (3.39%) Computacenter
9 2 (3.39%) LANDesk
10 1 (1.69%) Veeam
10 1 (1.69%) F5
Hatfield, Hertfordshire
ComputaCenter
Salary: fully flexible benefits
Posted: 2 days ago
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 2 days ago