The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Service Management
Rank 75 138 105
Rank change year-on-year
+63 -33
Permanent jobs citing Service Management 64 19 49
As % of all permanent IT jobs located in Hertfordshire 3.10% 0.85% 1.94%
As % of the Processes & Methodologies category 3.67% 1.07% 2.43%
Number of salaries quoted 44 14 33
Median salary £45,000 £52,500 £50,000
Median salary % change year-on-year
-14.28% +5.00%
90% offered a salary of more than £30,000 £31,250 £24,700
10% offered a salary of more than £58,764 £94,000 £65,000
UK excluding London median salary £42,296 £45,000 £46,500
% change year-on-year
-6.01% -3.22%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1745 1782 2016
As % of all permanent IT jobs located in Hertfordshire 84.50% 79.31% 79.81%
Number of salaries quoted 1434 1405 1624
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £33,500 £31,000 £32,500
10% offered a salary of more than £72,500 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hertfordshire region.

Service Management Salary Trend in Hertfordshire

Service Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hertfordshire region over the 3 months to 25 May 2016.

Service Management Salary Histogram in Hertfordshire

Service Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 21 £52,500 -
Hemel Hempstead +30 19 £47,500 -40.62% 1
Watford +14 12 £37,500 -11.76%
Bishop's Stortford - 2 £45,000 -
Welwyn Garden City - 2 £37,500 -
Rickmansworth +8 1 £33,500 -52.14%
Royston - 1 - -
Borehamwood - 1 £25,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Management.

1 76 (59.38%) ITIL
2 34 (26.56%) Incident Management
2 34 (26.56%) Security Cleared
3 33 (25.78%) Change Management
4 32 (25.00%) MS Office
5 31 (24.22%) ITSM
6 30 (23.44%) MCP
7 29 (22.66%) Microsoft
8 28 (21.88%) SC Cleared
9 25 (19.53%) Finance
10 24 (18.75%) Retail
11 22 (17.19%) Telecoms
12 21 (16.41%) Front Office
12 21 (16.41%) Validation
13 20 (15.63%) Data Centre
14 18 (14.06%) Information Security
15 17 (13.28%) Unix
15 17 (13.28%) Problem Management
16 16 (12.50%) MCDST
16 16 (12.50%) Microsoft Certification
16 16 (12.50%) Technical Analysis
17 15 (11.72%) CISSP
17 15 (11.72%) Oracle
17 15 (11.72%) CISM
17 15 (11.72%) Service Delivery
18 14 (10.94%) Windows
18 14 (10.94%) Active Directory
19 13 (10.16%) Lotus
19 13 (10.16%) MS Excel
19 13 (10.16%) Management Information System

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.38%) IBM Notes
2 4 (3.13%) WebSphere
2 4 (3.13%) WebSphere Application Server
3 1 (0.78%) BizTalk Server
3 1 (0.78%) IBM Domino
3 1 (0.78%) IIS
3 1 (0.78%) MS Exchange
Applications
1 32 (25.00%) MS Office
2 13 (10.16%) MS Excel
3 5 (3.91%) MS PowerPoint
Business Applications
1 5 (3.91%) Remedy AR System
1 5 (3.91%) Remedy ITSM
2 1 (0.78%) Maximo
2 1 (0.78%) Oracle 11i
2 1 (0.78%) SAP CRM
Cloud Services
1 3 (2.34%) Amazon AWS
1 3 (2.34%) Cloud Computing
1 3 (2.34%) Microsoft Azure
2 1 (0.78%) IaaS
2 1 (0.78%) PaaS
2 1 (0.78%) SaaS
Communications & Networking
1 10 (7.81%) DNS
2 9 (7.03%) Firewall
2 9 (7.03%) LAN
2 9 (7.03%) WAN
3 8 (6.25%) DHCP
4 6 (4.69%) 4G
4 6 (4.69%) VoIP
4 6 (4.69%) Wireless
5 4 (3.13%) Network Security
5 4 (3.13%) VoLTE
6 3 (2.34%) VPN
7 2 (1.56%) 3G
7 2 (1.56%) Broadband
7 2 (1.56%) Ethernet
7 2 (1.56%) FTP
7 2 (1.56%) HTTP
7 2 (1.56%) HTTPS
7 2 (1.56%) TCP/IP
7 2 (1.56%) Wi-Fi
7 2 (1.56%) WLAN
Database & Business Intelligence
1 3 (2.34%) DB2
1 3 (2.34%) SAP BW
2 2 (1.56%) Oracle Database
2 2 (1.56%) Oracle Database 10g
2 2 (1.56%) SQL Server
3 1 (0.78%) Oracle Database 11g
3 1 (0.78%) Oracle9i Database
3 1 (0.78%) SQL Server 2000
3 1 (0.78%) SQL Server 2005
3 1 (0.78%) SQL Server 2008
3 1 (0.78%) SQL Server 2012
General
1 25 (19.53%) Finance
2 24 (18.75%) Retail
3 22 (17.19%) Telecoms
4 21 (16.41%) Front Office
5 13 (10.16%) Billing
6 5 (3.91%) Marketing
7 2 (1.56%) Military
8 1 (0.78%) Legal
Job Titles
1 33 (25.78%) Analyst
2 20 (15.63%) Support Analyst
3 12 (9.38%) SOC Analyst
4 11 (8.59%) Service Manager
5 9 (7.03%) Product Trainer
5 9 (7.03%) Trainer
6 8 (6.25%) Support Engineer
7 7 (5.47%) IT Manager
8 6 (4.69%) Billing Analyst
8 6 (4.69%) Billing Support
8 6 (4.69%) Billing Support Analyst
8 6 (4.69%) IT Analyst
8 6 (4.69%) IT Support
8 6 (4.69%) IT Support Analyst
8 6 (4.69%) Systems Analyst
8 6 (4.69%) Systems Support
8 6 (4.69%) Systems Support Analyst
9 5 (3.91%) IT Engineer
9 5 (3.91%) IT Infrastructure Engineer
9 5 (3.91%) Senior IT Engineer
Libraries, Frameworks & Software Standards
1 3 (2.34%) WebSphere MQ
2 2 (1.56%) Middleware
Miscellaneous
1 20 (15.63%) Data Centre
2 13 (10.16%) Management Information System
3 12 (9.38%) Computer Science
4 11 (8.59%) Analytical Skills
5 5 (3.91%) Client/Server
6 3 (2.34%) iSeries
6 3 (2.34%) PMI
6 3 (2.34%) Public Cloud
7 2 (1.56%) FMCG
7 2 (1.56%) Mathematics
8 1 (0.78%) CMDB
8 1 (0.78%) User Experience
Operating Systems
1 17 (13.28%) Unix
2 14 (10.94%) Windows
3 11 (8.59%) Linux
4 7 (5.47%) Windows 7
5 5 (3.91%) Windows Server 2003
5 5 (3.91%) Windows Server 2008
5 5 (3.91%) Windows Server 2012
6 3 (2.34%) zOS
7 1 (0.78%) Mac OS X
7 1 (0.78%) Windows XP
Processes & Methodologies
1 76 (59.38%) ITIL
2 34 (26.56%) Incident Management
3 33 (25.78%) Change Management
4 31 (24.22%) ITSM
5 21 (16.41%) Validation
6 18 (14.06%) Information Security
7 17 (13.28%) Problem Management
8 16 (12.50%) Technical Analysis
9 15 (11.72%) Service Delivery
10 13 (10.16%) Stakeholder Management
11 12 (9.38%) SIEM
12 10 (7.81%) Asset Management
12 10 (7.81%) Continuous Improvement
12 10 (7.81%) PRINCE2
13 9 (7.03%) B2B
13 9 (7.03%) Disaster Recovery
13 9 (7.03%) Project Management
14 8 (6.25%) Business Continuity
14 8 (6.25%) Knowledge Management
15 7 (5.47%) Network Management
Programming Languages
1 10 (7.81%) SQL
2 6 (4.69%) PowerShell
3 3 (2.34%) C
4 1 (0.78%) Java
4 1 (0.78%) Perl
4 1 (0.78%) VB
4 1 (0.78%) VBScript
Qualifications
1 34 (26.56%) Security Cleared
2 30 (23.44%) MCP
3 28 (21.88%) SC Cleared
4 16 (12.50%) MCDST
4 16 (12.50%) Microsoft Certification
5 15 (11.72%) CISM
5 15 (11.72%) CISSP
6 12 (9.38%) CEH
6 12 (9.38%) CESG Certified Professional
6 12 (9.38%) CRISC
6 12 (9.38%) GIAC
6 12 (9.38%) SANS
7 10 (7.81%) Degree
8 5 (3.91%) ITIL Certification
9 3 (2.34%) CompTIA Security+
9 3 (2.34%) ISACA
9 3 (2.34%) MBA
9 3 (2.34%) PMI Certification
9 3 (2.34%) Security+ Certification
10 2 (1.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (3.91%) ISO/IEC 27001
2 4 (3.13%) SLA
3 3 (2.34%) ISO22301
3 3 (2.34%) PCI DSS
4 2 (1.56%) QA
System Software
1 14 (10.94%) Active Directory
2 6 (4.69%) VMware Infrastructure
3 4 (3.13%) vSphere
4 3 (2.34%) Hyper-V
5 2 (1.56%) KVM
5 2 (1.56%) Oracle RAC
5 2 (1.56%) VMware Server
Systems Management
1 12 (9.38%) Systems Management Server (SMS)
2 5 (3.91%) SCCM
3 2 (1.56%) Data Guard
4 1 (0.78%) Oracle RMAN
Vendors
1 29 (22.66%) Microsoft
2 15 (11.72%) Oracle
3 13 (10.16%) Lotus
4 12 (9.38%) AlienVault
4 12 (9.38%) LogLogic
4 12 (9.38%) LogRhythm
5 10 (7.81%) ComArch
6 9 (7.03%) SAP
7 8 (6.25%) VMware
8 7 (5.47%) Cisco
9 5 (3.91%) Becrypt
9 5 (3.91%) BMC
9 5 (3.91%) IBM
9 5 (3.91%) Remedy
10 3 (2.34%) Siebel
11 2 (1.56%) Aruba
11 2 (1.56%) EMC
11 2 (1.56%) HP
11 2 (1.56%) Meraki
11 2 (1.56%) NetApp
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £35,000 to £45,000 per annum
Posted: 19 hours ago
Hatfield, Hertfordshire
JM
Salary: £45000 - £55000 per annum + Car allowance, bonus and benefits
Posted: Yesterday
Hertfordshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Health Care, Bonus, Pension
Posted: 4 days ago
Hertfordshire
Ashdown IT
Salary: £75000 - £80000 per annum + bonus
Posted: 6 days ago
Welwyn Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 26 days ago