The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Bromwich region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank - - 16
Permanent jobs requiring a 2nd Line Support 0 0 1
As % of all permanent IT jobs located in West Bromwich - - 2.27%
As % of the Job Titles category - - 2.44%
Number of salaries quoted 0 0 1
Average salary - - £17,000
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Bromwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Bromwich
Permanent IT job ads with a match in the
Job Titles category
20 36 41
As % of all permanent IT jobs located in West Bromwich 95.24% 100.00% 93.18%
Number of salaries quoted 17 32 39
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £28,500 £26,000 £31,500
10% offered a salary of more than £55,000 £40,000 £48,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in West Bromwich

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Bromwich region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Bromwich

2nd Line Support
Salary Trend in West Bromwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Bromwich region.

2nd Line Support Salary Trend in West Bromwich

2nd Line Support
Top 21 Related IT Skills in West Bromwich

For the 6 months to 2 September 2014, IT jobs across the West Bromwich region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
1 4 (100.00%) MS Exchange
1 4 (100.00%) SLA
1 4 (100.00%) Cisco
1 4 (100.00%) Active Directory
1 4 (100.00%) HP
1 4 (100.00%) Dell
1 4 (100.00%) Windows Server 2003
1 4 (100.00%) Blackberry
1 4 (100.00%) Configuration Management
1 4 (100.00%) Toshiba
1 4 (100.00%) Windows Mobile
1 4 (100.00%) Exchange Server 2003
1 4 (100.00%) CMDB
1 4 (100.00%) Exchange Server 2007
1 4 (100.00%) Cisco IOS
1 4 (100.00%) Risk Analysis
1 4 (100.00%) Android
1 4 (100.00%) Windows Server 2008
1 4 (100.00%) BlackBerry OS

2nd Line Support
Top Related IT Skills in West Bromwich by Category

For the 6 months to 2 September 2014, IT jobs across the West Bromwich region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (100.00%) MS Exchange
1 4 (100.00%) Exchange Server 2003
1 4 (100.00%) Exchange Server 2007
Communications & Networking
1 4 (100.00%) Cisco IOS
Miscellaneous
1 4 (100.00%) Blackberry
1 4 (100.00%) CMDB
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows XP
1 4 (100.00%) Windows Server 2003
1 4 (100.00%) Windows Mobile
1 4 (100.00%) Android
1 4 (100.00%) Windows Server 2008
1 4 (100.00%) BlackBerry OS
Processes & Methodologies
1 4 (100.00%) Configuration Management
1 4 (100.00%) Risk Analysis
Quality Assurance & Compliance
1 4 (100.00%) SLA
System Software
1 4 (100.00%) Active Directory
Vendors
1 4 (100.00%) Cisco
1 4 (100.00%) HP
1 4 (100.00%) Dell
1 4 (100.00%) Toshiba