The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Lothian region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 16 13 26
Rank change year-on-year
-3 +13
Permanent jobs citing Service Management 3 1 1
As % of all permanent IT jobs located in West Lothian 4.29% 1.89% 1.30%
As % of the Processes & Methodologies category 4.92% 2.08% 1.35%
Number of salaries quoted 3 1 1
Average salary £16,250 £37,000 £17,000
Average salary % change year-on-year
-56.08% +117.64%
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Lothian region.

Processes & Methodologies Category
West Lothian
Permanent IT job ads with a match in the
Processes & Methodologies category
61 48 74
As % of all permanent IT jobs located in West Lothian 87.14% 90.57% 96.10%
Number of salaries quoted 38 39 24
Average salary £40,000 £40,000 £36,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £32,500 £29,000 £33,500
10% offered a salary of more than £47,500 £42,500 £50,800
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in West Lothian

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Lothian region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Lothian

Service Management
Salary Trend in West Lothian

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Lothian region.

Service Management Salary Trend in West Lothian

Service Management
Top 30 Related IT Skills in West Lothian

For the 6 months to 31 July 2015, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (61.54%) ISO/IEC 27001
2 7 (53.85%) Degree
2 7 (53.85%) Performance Management
2 7 (53.85%) PCI DSS
2 7 (53.85%) Law
2 7 (53.85%) Security Architecture
2 7 (53.85%) Splunk
2 7 (53.85%) Portfolio Management
2 7 (53.85%) ArcSight
2 7 (53.85%) Test Strategy
2 7 (53.85%) Vulnerability Management
2 7 (53.85%) IIS
2 7 (53.85%) CISSP
2 7 (53.85%) Project Management
2 7 (53.85%) Mentoring
2 7 (53.85%) Coaching
2 7 (53.85%) Data Centre
3 2 (15.38%) SQL
3 2 (15.38%) SQL Server
3 2 (15.38%) Microsoft
4 1 (7.69%) T-SQL
4 1 (7.69%) ITIL
4 1 (7.69%) Windows
4 1 (7.69%) MS Excel
4 1 (7.69%) ISO 9001
4 1 (7.69%) SLA
4 1 (7.69%) ITSM
4 1 (7.69%) Banking
4 1 (7.69%) Incident Management
4 1 (7.69%) Windows Server 2008

Service Management
Top Related IT Skills in West Lothian by Category

For the 6 months to 31 July 2015, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (53.85%) IIS
Applications
1 1 (7.69%) MS Excel
Database & Business Intelligence
1 2 (15.38%) SQL Server
2 1 (7.69%) SQL Server 2008
2 1 (7.69%) Relational Database
General
1 7 (53.85%) Law
2 1 (7.69%) Banking
Job Titles
1 7 (53.85%) Consultant
1 7 (53.85%) Security Consultant
2 5 (38.46%) Analyst
3 4 (30.77%) Service Desk Analyst
3 4 (30.77%) Service Analyst
3 4 (30.77%) 1st Line Support
4 2 (15.38%) Applications Support
5 1 (7.69%) Support Analyst
5 1 (7.69%) Applications Support Analyst
Miscellaneous
1 7 (53.85%) Data Centre
2 1 (7.69%) Analytical Skills
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server 2008
1 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 7 (53.85%) Performance Management
1 7 (53.85%) Security Architecture
1 7 (53.85%) Portfolio Management
1 7 (53.85%) Test Strategy
1 7 (53.85%) Vulnerability Management
1 7 (53.85%) Mentoring
1 7 (53.85%) Coaching
1 7 (53.85%) Project Management
2 1 (7.69%) ITSM
2 1 (7.69%) Incident Management
2 1 (7.69%) ITIL
Programming Languages
1 2 (15.38%) SQL
2 1 (7.69%) T-SQL
Qualifications
1 7 (53.85%) CISSP
1 7 (53.85%) Degree
Quality Assurance & Compliance
1 8 (61.54%) ISO/IEC 27001
2 7 (53.85%) PCI DSS
3 1 (7.69%) ISO 9001
3 1 (7.69%) SLA
Vendors
1 7 (53.85%) Splunk
1 7 (53.85%) ArcSight
2 2 (15.38%) Microsoft