The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Lothian region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 14 12 24
Rank change year-on-year
-2 +12
Permanent jobs citing Service Management 3 1 1
As % of all permanent IT jobs located in West Lothian 4.29% 1.89% 1.52%
As % of the Processes & Methodologies category 4.69% 2.63% 1.61%
Number of salaries quoted 3 1 1
Average salary £16,250 £37,000 £17,000
Average salary % change year-on-year
-56.08% +117.64%
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Lothian region.

Processes & Methodologies Category
West Lothian
Permanent IT job ads with a match in the
Processes & Methodologies category
64 38 62
As % of all permanent IT jobs located in West Lothian 91.43% 71.70% 93.94%
Number of salaries quoted 37 27 31
Average salary £40,000 £40,000 £36,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £27,500 £31,500 £35,000
10% offered a salary of more than £61,750 £42,500 £58,200
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in West Lothian

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Lothian region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Lothian

Service Management
Salary Trend in West Lothian

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Lothian region.

Service Management Salary Trend in West Lothian

Service Management
Top 23 Related IT Skills in West Lothian

For the 6 months to 2 September 2015, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 2 (28.57%) Law
1 2 (28.57%) Data Centre
1 2 (28.57%) ISO/IEC 27001
1 2 (28.57%) Degree
1 2 (28.57%) Performance Management
1 2 (28.57%) PCI DSS
1 2 (28.57%) Security Architecture
1 2 (28.57%) Splunk
1 2 (28.57%) Portfolio Management
1 2 (28.57%) ArcSight
1 2 (28.57%) Test Strategy
1 2 (28.57%) Vulnerability Management
1 2 (28.57%) Mentoring
1 2 (28.57%) Coaching
1 2 (28.57%) CISSP
1 2 (28.57%) Project Management
1 2 (28.57%) IIS
2 1 (14.29%) Microsoft
2 1 (14.29%) SQL
2 1 (14.29%) T-SQL
2 1 (14.29%) SQL Server
2 1 (14.29%) Analytical Skills
2 1 (14.29%) ITSM

Service Management
Top Related IT Skills in West Lothian by Category

For the 6 months to 2 September 2015, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) IIS
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 2 (28.57%) Law
Job Titles
1 4 (57.14%) Analyst
1 4 (57.14%) 1st Line Support
1 4 (57.14%) Service Analyst
1 4 (57.14%) Service Desk Analyst
2 2 (28.57%) Security Consultant
2 2 (28.57%) Consultant
3 1 (14.29%) Applications Support
Miscellaneous
1 2 (28.57%) Data Centre
2 1 (14.29%) Analytical Skills
Processes & Methodologies
1 2 (28.57%) Performance Management
1 2 (28.57%) Security Architecture
1 2 (28.57%) Portfolio Management
1 2 (28.57%) Test Strategy
1 2 (28.57%) Vulnerability Management
1 2 (28.57%) Mentoring
1 2 (28.57%) Coaching
1 2 (28.57%) Project Management
2 1 (14.29%) ITSM
Programming Languages
1 1 (14.29%) SQL
1 1 (14.29%) T-SQL
Qualifications
1 2 (28.57%) CISSP
1 2 (28.57%) Degree
Quality Assurance & Compliance
1 2 (28.57%) ISO/IEC 27001
1 2 (28.57%) PCI DSS
Vendors
1 2 (28.57%) Splunk
1 2 (28.57%) ArcSight
2 1 (14.29%) Microsoft