The first table below looks at the demand for Service Management skills in IT jobs advertised for the West Lothian region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Lothian region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank - 26 34
Permanent jobs citing Service Management 0 1 9
As % of all permanent IT jobs located in West Lothian - 0.787% 3.448%
As % of the Processes & Methodologies category - 1.351% 4.639%
Number of salaries quoted 0 1 8
Average salary - £27,500 £40,000
Average salary % change year-on-year
- -31.25%
UK excluding London average salary £42,500 £42,500 £44,000
% change year-on-year
- -3.40%
All Processes & Methodologies
West Lothian
Permanent IT job ads with a match in the
Processes & Methodologies category
85 74 194
As % of all permanent IT jobs located in West Lothian 93.41% 58.27% 74.33%
Number of salaries quoted 21 54 110
Average salary £36,000 £35,000 £40,000
Average salary % change year-on-year
+2.85% -12.50%
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Scotland

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Lothian region as a proportion of the total demand within the Processes & Methodologies category.

West Lothian Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Lothian region.

West Lothian Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (100.00%) SQL
1 4 (100.00%) Oracle
1 4 (100.00%) UNIX
1 4 (100.00%) Windows
1 4 (100.00%) Change Management
1 4 (100.00%) Disaster Recovery
1 4 (100.00%) Replication
1 4 (100.00%) Microsoft
1 4 (100.00%) Incident Management
1 4 (100.00%) Customer Engagement
1 4 (100.00%) Infrastructure Management
2 3 (75.00%) Brocade
2 3 (75.00%) NAS
2 3 (75.00%) Symmetrix DMX
2 3 (75.00%) SRDF
2 3 (75.00%) Ionix
2 3 (75.00%) Degree
2 3 (75.00%) Celerra
2 3 (75.00%) Symmetrix
2 3 (75.00%) EMC TimeFinder
2 3 (75.00%) ITSM
2 3 (75.00%) Workflow
2 3 (75.00%) Active Directory
2 3 (75.00%) EMC
2 3 (75.00%) SAN
2 3 (75.00%) NetApp
2 3 (75.00%) Linux
2 3 (75.00%) Broadband
2 3 (75.00%) NFS
2 3 (75.00%) Cisco

Service Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Lothian region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 3 (75.00%) NAS
1 3 (75.00%) SAN
1 3 (75.00%) Broadband
Job Titles
1 3 (75.00%) SAN Storage Specialist
1 3 (75.00%) Storage Specialist
1 3 (75.00%) SAN Specialist
2 1 (25.00%) Technical Leader
Miscellaneous
1 4 (100.00%) Replication
2 3 (75.00%) Symmetrix DMX
2 3 (75.00%) Celerra
2 3 (75.00%) Symmetrix
3 1 (25.00%) Firmware
Operating Systems
1 4 (100.00%) UNIX
1 4 (100.00%) Windows
2 3 (75.00%) Linux
Processes & Methodologies
1 4 (100.00%) Change Management
1 4 (100.00%) Disaster Recovery
1 4 (100.00%) Incident Management
1 4 (100.00%) Customer Engagement
1 4 (100.00%) Infrastructure Management
2 3 (75.00%) ITSM
2 3 (75.00%) Workflow
3 1 (25.00%) Service Delivery
3 1 (25.00%) Data Protection
3 1 (25.00%) Analytics
Programming Languages
1 4 (100.00%) SQL
Qualifications
1 3 (75.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) QA
System Software
1 3 (75.00%) SRDF
1 3 (75.00%) Active Directory
1 3 (75.00%) NFS
Systems Management
1 3 (75.00%) Ionix
1 3 (75.00%) EMC TimeFinder
2 1 (25.00%) NetBackup
Vendors
1 4 (100.00%) Oracle
1 4 (100.00%) Microsoft
2 3 (75.00%) Brocade
2 3 (75.00%) EMC
2 3 (75.00%) NetApp
2 3 (75.00%) Cisco
3 1 (25.00%) IBM
3 1 (25.00%) StorageTek
3 1 (25.00%) Sun